<p>We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. This Contract-to-permanent position offers an opportunity to work in a fast-paced and detail-oriented services environment, focusing on recovering past due real estate and property tax payments. Ideal candidates will bring expertise in collections processes and call center operations to manage high-volume interactions effectively. This opportunity offers hybrid options! </p><p><br></p><p>Responsibilities:</p><p>• Handle the collection of overdue real estate and property tax payments with professionalism and efficiency.</p><p>• Communicate with clients via phone, email, and other channels to resolve outstanding balances.</p><p>• Manage high-volume call center operations while maintaining exceptional customer service standards.</p><p>• Utilize established credit and collection procedures to negotiate payment plans and settlements.</p><p>• Track and document all interactions and transactions accurately in the system.</p><p>• Collaborate with internal teams to address disputes and ensure timely resolution.</p><p>• Identify and escalate complex cases to appropriate departments for further action.</p><p>• Monitor account statuses and provide regular updates to management.</p><p>• Maintain compliance with legal regulations and company policies during all collection activities.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Saint Louis, Missouri. The ideal candidate will play a vital role in managing various collections processes, ensuring timely payments, and maintaining accurate financial records. This position requires strong attention to detail and excellent communication skills to handle both commercial and consumer accounts effectively.<br><br>Responsibilities:<br>• Manage and oversee the collections process for commercial and consumer accounts.<br>• Communicate with clients to resolve payment delays and negotiate payment arrangements.<br>• Post payments accurately and update financial records in the system.<br>• Utilize NetSuite to track collections activities and maintain account information.<br>• Ensure compliance with company policies and regulations during all collection activities.<br>• Collaborate with billing teams to identify discrepancies and reconcile accounts.<br>• Prepare detailed reports on collection status and outstanding balances.<br>• Work closely with credit teams to assess risk and recommend actions for delinquent accounts.<br>• Monitor aging accounts and follow up consistently to reduce outstanding balances.
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
We are looking for a skilled and dedicated Collections Specialist to join our team in Alpharetta, Georgia. In this position, you will be responsible for managing customer accounts, ensuring timely payments, and resolving billing issues. If you thrive in a fast-paced environment and excel in B2B collections, we invite you to apply.<br><br>Responsibilities:<br>• Oversee a portfolio of customer accounts, ensuring the efficient collection of outstanding balances.<br>• Record and manage collection activities using Oracle with precision and compliance to company policies.<br>• Investigate and address discrepancies in payments, billing errors, and short payments to achieve resolution.<br>• Work collaboratively with Sales, Customer Service, and Accounting teams to resolve disputes and maintain customer satisfaction.<br>• Prepare and analyze aging reports, identifying trends and sharing updates with management regarding collection progress.<br>• Recommend appropriate actions for delinquent accounts, including escalation, write-offs, or legal measures.<br>• Build and maintain positive relationships with customers while enforcing payment terms and policies.
<p>We are looking for a skilled Collections Specialist to join our team in West Palm Beach, Florida. In this role, you will manage outstanding receivables and ensure timely payments by fostering effective communication with clients. This is a key opportunity to contribute to our financial operations and help streamline collections processes.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection of outstanding accounts receivable to reduce aged receivables.</p><p>• Communicate professionally with clients to resolve payment delays and disputes.</p><p>• Maintain accurate and up-to-date records of collection activities and client interactions.</p><p>• Post cash receipts and reconcile accounts to ensure proper allocation of payments.</p><p>• Follow up persistently with customers to ensure timely resolution of outstanding balances.</p><p>• Collaborate with internal teams to address and resolve billing discrepancies.</p><p>• Analyze account history and payment patterns to recommend appropriate collection strategies.</p><p>• Ensure compliance with company policies and applicable regulations during the collections process.</p><p>• Provide regular updates and reports on collection progress to management.</p>
We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. This Contract-to-Permanent position offers an excellent opportunity to utilize your expertise in managing past-due accounts, particularly in real estate and property taxes. The ideal candidate will thrive in a fast-paced, high-volume environment while maintaining professionalism and delivering exceptional customer service.<br><br>Responsibilities:<br>• Contact clients regarding overdue real estate and property tax payments to negotiate repayment plans.<br>• Manage a high volume of accounts in a fast-paced call center environment.<br>• Utilize advanced collection techniques to resolve outstanding balances efficiently.<br>• Respond promptly to customer inquiries and provide accurate information about account statuses.<br>• Collaborate with internal teams to address discrepancies and ensure payment accuracy.<br>• Maintain detailed records of all communications and transactions with clients.<br>• Adhere to company policies and regulatory requirements while conducting collections activities.<br>• Analyze account data to identify trends and recommend strategies for improving collections processes.<br>• Deliver exceptional service during all interactions to foster positive relationships with clients.
We are in search of a Collections Supervisor to join our team in Wilmington, Delaware. The role entails overseeing our collections efforts, managing and prioritizing tasks, and working closely with our finance leadership. The ideal candidate will be able to interface with firm leadership, billing attorneys, and finance team members to provide updates on accounts receivable balances, identify trends, and recommend future actions. <br><br>Responsibilities: <br><br>• Oversee collections efforts, ensuring timely and effective recovery of aged accounts receivable balances<br>• Collaborate with billing attorneys and clients to follow-up on receivables<br>• Maintain comprehensive documentation, including collection notes<br>• Utilize technology and collections management software to manage, analyze, and report on collections activities<br>• Develop and implement strategies to improve collections results based on data analysis and identified trends<br>• Communicate effectively with firm leadership, finance leadership, attorneys, secretaries, and clients<br>• Understand and communicate regarding all aspects of the accounts receivable function, including cash receipts, cash posting, cash reconciliation, credit memos, overpayments, and collections outreach efforts<br>• Anticipate work needs, organize workflow, and follow through with minimal direction<br>• Adapt to changing demands and perform professionally and proficiently under tight deadlines and in a fast-paced work environment<br>• Carry out other duties as required
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
<p>Our client is seeking a dedicated <strong>Collections Specialist </strong>to join their team in <strong>Berkeley Heights, NJ </strong>for a hybrid opportunity<strong>.</strong> In this Contract-to-permanent position, you will play a key role in ensuring timely and accurate collection processes for both commercial and consumer accounts. This opportunity is ideal for professionals with expertise in credit and collections who thrive in a fast-paced environment.</p><p><br></p><p><strong>Collections Specialist Responsibilities:</strong></p><p>• Manage collection activities for commercial and consumer accounts, ensuring timely payments and resolving outstanding balances.</p><p>• Communicate effectively with clients to negotiate payment plans and address account discrepancies.</p><p>• Utilize credit and collection processes to maintain accurate financial records and minimize overdue accounts.</p><p>• Analyze customer billing and payment histories to identify potential risks and develop strategies for resolution.</p><p>• Maintain detailed documentation of collection efforts and interactions with clients.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Prepare detailed reports on account statuses and collection progress using Microsoft Excel.</p><p>• Apply advanced Excel formulas to analyze financial data and generate insights.</p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
We are looking for an experienced Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-Permanent position, you will play a crucial role in managing and resolving both commercial and consumer accounts, ensuring timely payments and maintaining accurate records. This opportunity is ideal for professionals with a strong background in credit and billing collections.<br><br>Responsibilities:<br>• Handle commercial and consumer collection accounts, ensuring timely resolution of outstanding balances.<br>• Communicate effectively with clients to address billing discrepancies and negotiate payment terms.<br>• Monitor account activity and proactively identify overdue payments.<br>• Maintain detailed and accurate records of all collection activities.<br>• Collaborate with internal teams to verify account information and resolve disputes.<br>• Prepare and generate reports on collection performance and account statuses.<br>• Follow established protocols and compliance standards in all collection efforts.<br>• Develop strategies to improve recovery rates and reduce outstanding debt.<br>• Provide exceptional customer service while addressing payment concerns.<br>• Stay updated on industry best practices and regulations related to collections.
<p>We are looking for a skilled Collections Specialist to join our team on a Part-time, Contract basis. In this role, you will focus on managing commercial and consumer collections, ensuring timely payments, and maintaining strong customer relationships. This position is located in Plymouth, Minnesota, but allows for Remote work after training. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection of outstanding balances from commercial and consumer accounts.</p><p>• Communicate effectively with customers to resolve payment issues and negotiate payment plans.</p><p>• Analyze account histories to identify trends and address potential risks.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Monitor and update account records to ensure accuracy and compliance.</p><p>• Create detailed reports on collection activities and account statuses.</p><p>• Handle disputes and escalate unresolved issues when necessary.</p><p>• Ensure compliance with industry regulations and company policies.</p><p>• Provide recommendations for improving collection strategies.</p><p>• Maintain attentive and courteous interactions with clients and team members.</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Our client is looking for a dedicated Collections Specialist to join their team in Humble, Texas. This is a contract to permanent position, offering an excellent opportunity to grow your career in a collaborative and fast-paced environment. The role involves managing customer accounts, ensuring timely payments, and maintaining accurate records to support financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and send out account statements for customers with balances 1-30 days past due.</p><p>• Conduct collection calls to address overdue payments and maintain clear communication with customers.</p><p>• Update and maintain customer information in the portal to ensure accuracy and accessibility.</p><p>• Work closely with the finance team to resolve payment discrepancies and manage account reconciliations.</p><p>• Maintain detailed documentation of collection activities and payment arrangements.</p><p>• Ensure compliance with company policies and procedures during all collection activities.</p><p>• Provide timely and detail-oriented responses to customer inquiries regarding their accounts.</p><p>• Assist in identifying trends in overdue accounts and recommend strategies for improving collection processes.</p>
<p>We are looking for a detail-oriented and proactive Collections Specialist in Kennesaw, Georgia. In this long-term contract position, you will play a critical role in managing accounts receivable, resolving billing discrepancies, and maintaining positive relationships with clients. The ideal candidate will possess strong negotiation skills and a commitment to adhering to industry regulations.</p><p><br></p><p>Responsibilities:</p><p>• Negotiate payment plans and settlements with customers to resolve outstanding balances effectively.</p><p>• Maintain detailed and accurate records of all collection efforts, including customer communications and payment agreements.</p><p>• Investigate and address billing discrepancies or disputes promptly to ensure customer satisfaction.</p><p>• Partner with internal teams, such as Accounting and Customer Service, to resolve client concerns and guarantee accurate invoicing.</p><p>• Monitor aging accounts receivable reports and prioritize collection activities based on delinquency levels.</p><p>• Report regularly to management on the progress of collections, highlighting any challenges or risks.</p><p>• Ensure compliance with all applicable collections laws, including the Fair Debt Collection Practices Act, during all interactions.</p><p>• Identify and implement process improvements to enhance the efficiency and effectiveness of collection operations.</p>
<p>We’re partnering with a well-established credit union experiencing significant growth and team integration! Their collections department now supports both direct and indirect lending and is seeking a service-minded professional to join their team.</p><p><br></p><p>Apply today or contact our team at 563-359-3995 to learn more. Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Details:</p><p>Location - Onsite: Moline, IL</p><p>Hours: M-F 8:30am-5pm</p><p>Duration: Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Handle early-stage delinquency queues (typically 7+ days past due) with a focus on proactive, respectful outreach via phone, text, and email</p><p>- Respond to inbound member calls regarding locked accounts, payment issues, and account recovery</p><p>- Collaborate with team members to find solutions and bring accounts back into good standing</p><p>- Progress into more complex queues over time, with opportunities to develop negotiation skills</p><p>- Contribute to a team culture that emphasizes member service, accountability, and collaboration</p>
We are looking for an experienced Collections Specialist to join our team on a contract basis in Raleigh, North Carolina. In this role, you will be responsible for managing outstanding invoices and ensuring timely payments from clients. This position involves engaging in precise yet firm communication with clients to resolve overdue balances and maintain accurate records. This is a contract opportunity with an expected duration of 30-60 days.<br><br>Responsibilities:<br>• Review and manage a portfolio of outstanding invoices, ensuring timely collection of payments.<br>• Communicate with clients regarding overdue accounts, providing clear explanations and addressing any concerns.<br>• Utilize FieldEdge system to locate and send necessary invoice documentation to clients.<br>• Follow up with clients to confirm receipt of invoices and secure payment commitments.<br>• Handle challenging conversations with persistence to negotiate payment arrangements.<br>• Maintain accurate records of collection activities and update the system with relevant information.<br>• Collaborate with internal teams to draft and deliver correspondence to clients regarding past-due accounts.<br>• Leverage Microsoft Excel to analyze and track billing and collection data.<br>• Adhere to company policies and procedures while ensuring compliance with collection regulations.
<p><strong>Job Summary:</strong></p><p>The Collections Specialist will be responsible for managing and maintaining accounts receivable records, ensuring that payments are received in a timely manner, resolving payment discrepancies, and providing excellent customer service to clients. This position requires strong communication skills, persistence, and an analytical mindset to help improve the financial performance of the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Receivable Management:</strong> Monitor accounts to ensure payments are received on time and identify overdue accounts requiring follow-up.</li><li><strong>Collections Activities:</strong> Contact customers via phone, email, and written correspondence to request payment and resolve outstanding balances.</li><li><strong>Payment Discrepancy Resolution:</strong> Investigate and resolve billing issues or disputes to ensure accuracy in payments and customer satisfaction.</li><li><strong>Customer Relationship Management:</strong> Work closely with customers to build relationships, maintain trust, and provide critical information about account statuses.</li><li><strong>Recordkeeping:</strong> Maintain accurate documentation of collection efforts, payment arrangements, chargebacks, and customer correspondence in company systems.</li><li><strong>Reporting:</strong> Prepare and distribute periodic reports to management on the status of outstanding payments and collections activity.</li><li><strong>Account Analysis:</strong> Analyze aged receivables, identify trends and problematic accounts, and escalate risks appropriately to management.</li><li><strong>Collaboration:</strong> Partner with internal teams, including sales and billing, to ensure a seamless process for collections and dispute resolution.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><p>This position typically operates in an office environment with standard business hours. This is an onsite position.</p><p><strong>Why Join Us?</strong></p><ul><li>Competitive compensation and growth opportunities within the organization.</li><li>Collaborative, supportive work culture focused on professional development.</li><li>The chance to help shape positive customer relationships while contributing to the company’s financial success.</li></ul><p>If you are interested in this position, we encourage you to apply online or call our offices at 210-696-8300!</p>
<p>We are looking for a detail-oriented, bilingual, Spanish speaking, Collections Specialist to join our team in Henrico, Virginia. This Contract to permanent position is ideal for someone with strong communication skills and a background in commercial and consumer collections. The role involves managing past-due real estate and property tax accounts while providing excellent customer service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue real estate and property tax accounts and arrange payment plans.</p><p>• Monitor and follow up on outstanding balances to ensure timely resolution of payment issues.</p><p>• Utilize call center tools to manage high volumes of customer interactions efficiently.</p><p>• Collaborate with internal teams to investigate and resolve disputes related to billing and collections.</p><p>• Maintain accurate records of all customer communications and payment agreements.</p><p>• Ensure compliance with relevant laws and company policies during collection activities.</p><p>• Provide exceptional customer service while handling sensitive financial matters.</p><p>• Analyze account histories to identify trends and recommend improvements to collection strategies.</p><p>• Respond promptly to customer inquiries regarding account balances and payment terms.</p><p>• Contribute to team goals by meeting or exceeding collection targets.</p>
<p>We are looking for a Consumer & Commercial Collections Specialist to join our team in Concord, California. This is a Contract to permanent position with the opportunity to grow and develop your skills in a dynamic and detail-oriented environment. The ideal candidate will bring strong interpersonal communication skills and a proactive approach to managing consumer and commercial accounts. Key to success: Ability to multitask in a high vol. environment with many variables during the day and insure follow up and documentation </p><p><br></p><p>Responsibilities:</p><p>• Manage assigned consumer and commercial accounts using a computer program to track and monitor collections activities.</p><p>• Communicate effectively with clients through clear and concise oral and written business correspondence.</p><p>• Ensure timely follow-up on accounts, demonstrating reliability and accountability in daily tasks.</p><p>• Maintain a positive and focused demeanor while interacting with clients and team members.</p><p>• Utilize Excel for basic spreadsheet tasks, including sorting and formatting data.</p><p>• Work independently as a self-starter, adhering to scheduled work hours and maintaining consistent productivity.</p><p>• Collaborate with the team to ensure collections goals are met and exceeded.</p><p>• Adhere to company policies and procedures, including dress code and business casual attire.</p><p>• Participate in in-person interviews and training sessions to align with company standards.</p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>· Manage credit and collection functions</p><p>· Prepare customer invoices electronically</p><p>· Monitor aging AR balances</p><p>· Analyze, and review customer credit worthiness</p><p>· Identify delinquent accounts</p><p>· Ensure proper documents and agreements are on file</p><p>· Perform payment reconciliations</p><p>· Investigate and resolve discrepancies</p><p>· Develop and schedule payment plans</p>
