<p><strong>Job Title: </strong>Collections Specialist</p><p><br></p><p><strong>Job Overview:</strong></p><p>A well-established organization based in Pittsburgh, PA, is seeking a skilled Collections Specialist with at least 2 years of relevant collections experience (preferably consumer collections experience). This position is onsite and the normal work hours are Monday through Friday 8am-4:30pm. (Some flexibility may be available with the start time). The Collection Specialist will be responsible for managing delinquent accounts, including loans, credit cards, and negative accounts. The position involves engaging with customers to secure repayment plans that restore accounts to good standing, while also consulting with the Collection Supervisor and CFO to determine appropriate measures such as repossession, litigation, or right of offset. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Investigate billing errors and disputes, providing prompt follow-ups as needed.</p><p>• Monitor due dates and send timely payment reminders.</p><p>• Contact customers via phone, email, and written correspondence to resolve unpaid balances.</p><p>• Record all collection activities and maintain detailed communication logs.</p><p>• Respond to customer inquiries regarding billing statements in a professional manner.</p><p>• Negotiate partial payments or structured repayment plans when necessary.</p><p>• Collaborate with team members to establish effective debt recovery strategies.</p><p>• Update account status upon successful resolution of debts.</p><p>• Prepare and issue required documentation to customers and credit bureaus.</p><p>• Partner with legal counsel when escalations are warranted.</p><p>• Take ownership of assigned accounts during the debt collection process.</p><p>• Utilize debt collection software and public record databases for account resolution.</p><p>• Ensure compliance with all applicable federal, state, and local laws, as well as internal company policies.</p><p>• Handle sensitive customer data with strict confidentiality and discretion.</p><p><br></p><p><strong>Required Skills and Qualifications:</strong></p><p>• Customer Service and Negotiation: Proven ability to address customer concerns and negotiate payment terms.</p><p>• Communication: Excellent verbal and written communication skills.</p><p>• Interpersonal Skills: Ability to collaborate effectively with coworkers and interact professionally with customers.</p><p>• Problem-Solving: Strong critical thinking and decision-making abilities.</p><p>• Professionalism: Exhibit a calm and composed demeanor, even under challenging situations.</p><p>• Independence: Capable of working autonomously while managing multiple tasks and deadlines.</p><p><br></p><p><strong>Educational and Experience Requirements:</strong></p><p>• High school diploma or equivalent.</p><p>• Minimum of two years of experience in collections, customer service, or sales.</p><p>• Familiarity with bankruptcy or repossession procedures is highly preferred.</p><p><br></p><p>Apply on the Robert Half website or via the Robert Half mobile app today if you meet the criteria and would like to be considered. After applying, please call 412-471-5946 and ask to speak with Dan, Aimee or Carrie! When calling, please reference job # 03730 - 0013301588. Thank you! </p>
We are looking for a dedicated Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-permanent role, you will play a vital part in managing and improving our collections processes to ensure timely payments and maintain strong relationships with clients. This position offers an excellent opportunity to utilize your expertise in commercial and consumer collections while contributing to the financial health of the organization.<br><br>Responsibilities:<br>• Manage and oversee commercial and consumer collection activities to ensure timely payments.<br>• Communicate professionally with clients to address overdue accounts and negotiate payment solutions.<br>• Implement effective strategies to reduce outstanding balances and improve collection rates.<br>• Maintain accurate records of payment agreements, account statuses, and collection efforts.<br>• Analyze billing and payment discrepancies to identify and resolve issues promptly.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Monitor and report on key performance indicators related to collections.<br>• Follow all regulatory and compliance guidelines in handling sensitive financial information.<br>• Provide exceptional customer service while balancing the need for effective collections.<br>• Contribute to continuous improvement initiatives within the collections department.
We are looking for a motivated Collections Specialist to join our team in Winston-Salem, North Carolina. In this Contract-to-permanent position, you will play a key role in managing and optimizing collections processes, ensuring timely payments, and maintaining strong customer relationships. This opportunity is ideal for professionals with expertise in both consumer and commercial collections within the telecom industry.<br><br>Responsibilities:<br>• Handle consumer and commercial collections, ensuring prompt and accurate payment processing.<br>• Manage billing collections and resolve discrepancies to maintain account accuracy.<br>• Execute B2B collections strategies to recover outstanding balances effectively.<br>• Monitor and track cash collections, ensuring adherence to company policies.<br>• Utilize collections management tools to streamline workflows and improve efficiency.<br>• Communicate professionally with clients to address payment issues and negotiate solutions.<br>• Review credit histories and assess risk to determine appropriate collection actions.<br>• Collaborate with internal teams to support accurate reporting and account reconciliation.<br>• Analyze collection data to identify trends and recommend process improvements.<br>• Ensure compliance with industry regulations and company guidelines.
We are looking for an experienced and detail-oriented Collections Specialist to join our team in Fishers, Indiana. This Contract to permanent position requires a candidate who thrives in a fast-paced environment and is committed to meeting deadlines while adhering to established procedures. The role offers flexibility in hours and the potential for hybrid work after demonstrating strong performance during the initial onsite phase.<br><br>Responsibilities:<br>• Manage accounts receivable processes, ensuring accurate and timely collections.<br>• Utilize accounting software systems, SAP, and CRM tools to track and manage collections.<br>• Handle inbound calls and inquiries related to billing and claims administration.<br>• Coordinate commercial collections, maintaining professionalism and efficiency.<br>• Administer claims and resolve disputes to ensure smooth payment processing.<br>• Execute billing functions with precision and attention to detail.<br>• Follow established collection processes to recover outstanding payments.<br>• Collaborate with team members and management to meet departmental goals.<br>• Maintain accurate records and documentation of all collection activities.<br>• Provide excellent customer service while addressing payment-related issues.
We are looking for a highly organized and detail-oriented Collections Specialist to join our team in Greenville, North Carolina. In this long-term contract role, you will manage business accounts, oversee payment processes, and ensure timely collections while working with major clients such as Amazon and Walmart. This position offers a dynamic environment where strong communication and technical skills are essential to success.<br><br>Responsibilities:<br>• Manage a portfolio of business accounts, ensuring timely follow-up on outstanding payments.<br>• Utilize advanced Excel skills to analyze data, track collections, and generate reports.<br>• Communicate effectively with internal teams and external clients to resolve payment discrepancies.<br>• Maintain accurate documentation of collection activities and account statuses.<br>• Handle high-volume accounts, including major clients such as Amazon and Walmart, with precision and attention to detail.<br>• Adapt quickly to new systems and processes to enhance collection efficiency.<br>• Collaborate with other departments to streamline billing and collection procedures.<br>• Identify and address potential issues in the collection process proactively.<br>• Ensure compliance with company policies and regulatory requirements during all collection activities.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Saint Louis, Missouri. The ideal candidate will play a vital role in managing various collections processes, ensuring timely payments, and maintaining accurate financial records. This position requires strong attention to detail and excellent communication skills to handle both commercial and consumer accounts effectively.<br><br>Responsibilities:<br>• Manage and oversee the collections process for commercial and consumer accounts.<br>• Communicate with clients to resolve payment delays and negotiate payment arrangements.<br>• Post payments accurately and update financial records in the system.<br>• Utilize NetSuite to track collections activities and maintain account information.<br>• Ensure compliance with company policies and regulations during all collection activities.<br>• Collaborate with billing teams to identify discrepancies and reconcile accounts.<br>• Prepare detailed reports on collection status and outstanding balances.<br>• Work closely with credit teams to assess risk and recommend actions for delinquent accounts.<br>• Monitor aging accounts and follow up consistently to reduce outstanding balances.
We are looking for a skilled and detail-oriented Collections Specialist to join our team in Independence, Ohio. In this Contract-to-permanent position, you will play a key role in managing business-to-business (B2B) collections while ensuring accurate records and prompt follow-ups. This hybrid role offers a mix of in-office and remote work, providing flexibility after the initial training period.<br><br>Responsibilities:<br>• Conduct B2B collections to ensure timely payments and resolve outstanding balances.<br>• Maintain and update customer records to ensure accuracy and compliance.<br>• Follow up on purchase orders and address any discrepancies or delays.<br>• Utilize Centra, the in-house software, to manage collection processes and workflows.<br>• Collaborate with internal teams to address payment-related issues and streamline operations.<br>• Communicate professionally with clients to negotiate payment terms and resolve disputes.<br>• Prepare regular reports on collection activities and payment statuses.<br>• Ensure adherence to company policies and regulatory requirements during all collection activities.<br>• Contribute to process improvements and recommend strategies for better efficiency.
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
<p>We are looking for a detail-oriented and customer-focused Collections Specialist to join our team in Fremont, Ohio. In this contract position, you will play a pivotal role in managing accounts receivable and ensuring timely collections while fostering positive relationships with clients and students. This role is ideal for someone who thrives in a fast-paced environment and has a passion for problem-solving and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage accounts receivable to ensure timely collection of outstanding balances.</p><p>• Communicate with students and clients to address payment issues, establish payment plans, and resolve account discrepancies.</p><p>• Develop and implement a clear communication strategy for collections processes.</p><p>• Provide in-person support, offering guidance and assistance with payment plans and account adjustments.</p><p>• Collaborate with internal teams to ensure accurate billing and account records.</p><p>• Escalate unresolved accounts to the Attorney General’s office when necessary, following established procedures.</p><p>• Maintain consistency in collections processes and ensure compliance with organizational policies.</p><p>• Offer patience and understanding when working with younger individuals, fostering a supportive and customer-focused approach.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will play a vital part in managing and resolving outstanding accounts while ensuring compliance with debt collection laws. This position offers flexibility and the opportunity to work remotely, based in Alexandria, Virginia.<br><br>Responsibilities:<br>• Prepare detailed reports on account aging, collection progress, and other financial data to support decision-making.<br>• Update and maintain accurate records of payments, account statuses, and customer communications.<br>• Address billing discrepancies and handle customer inquiries regarding overdue payments.<br>• Ensure adherence to ethical standards and compliance with relevant debt collection regulations.<br>• Collaborate with customers and internal teams to resolve billing issues and maintain cash flow.<br>• Apply expertise in commercial and consumer collections to recover outstanding balances efficiently.<br>• Implement and refine collection processes to improve overall efficiency.<br>• Utilize Excel to manage and analyze collection data effectively.
We are looking for a detail-oriented and proactive Collections Specialist to join our services team in Minneapolis, Minnesota. This role is centered on delivering exceptional client service while managing financial processes and ensuring the efficient handling of accounts receivable. The ideal candidate will thrive in a collaborative environment and possess strong organizational and analytical skills.<br><br>Responsibilities:<br>• Conduct credit evaluations for new client intake and secure approval for credit relationships.<br>• Develop and implement monitoring systems and generate detailed reports for accounts receivable and client financial data.<br>• Collaborate with attorneys to assess accounts receivable and establish tailored action plans for each client.<br>• Document collection efforts and follow-up activities in the firm's accounting system.<br>• Process discounted accounts receivable transactions in compliance with established policies.<br>• Prepare and distribute monthly accounts receivable statements and client communication regarding collections.<br>• Provide regular updates on financial statuses to office leadership and partners.<br>• Investigate unallocated credits or payments and coordinate resolutions for accurate account reconciliation.<br>• Manage routine reviews and resolutions of dormant trust accounts to ensure compliance.<br>• Process client refunds by preparing necessary approvals and submitting them to accounts payable.
We are in search of a Collections Supervisor to join our team in Wilmington, Delaware. The role entails overseeing our collections efforts, managing and prioritizing tasks, and working closely with our finance leadership. The ideal candidate will be able to interface with firm leadership, billing attorneys, and finance team members to provide updates on accounts receivable balances, identify trends, and recommend future actions. <br><br>Responsibilities: <br><br>• Oversee collections efforts, ensuring timely and effective recovery of aged accounts receivable balances<br>• Collaborate with billing attorneys and clients to follow-up on receivables<br>• Maintain comprehensive documentation, including collection notes<br>• Utilize technology and collections management software to manage, analyze, and report on collections activities<br>• Develop and implement strategies to improve collections results based on data analysis and identified trends<br>• Communicate effectively with firm leadership, finance leadership, attorneys, secretaries, and clients<br>• Understand and communicate regarding all aspects of the accounts receivable function, including cash receipts, cash posting, cash reconciliation, credit memos, overpayments, and collections outreach efforts<br>• Anticipate work needs, organize workflow, and follow through with minimal direction<br>• Adapt to changing demands and perform professionally and proficiently under tight deadlines and in a fast-paced work environment<br>• Carry out other duties as required
We are looking for a detail-oriented and proactive Collections Specialist to join our team in Kennesaw, Georgia. In this long-term contract position, you will play a critical role in managing accounts receivable, resolving billing discrepancies, and maintaining positive relationships with clients. The ideal candidate will possess strong negotiation skills and a commitment to adhering to industry regulations.<br><br>Responsibilities:<br>• Negotiate payment plans and settlements with customers to resolve outstanding balances effectively.<br>• Maintain detailed and accurate records of all collection efforts, including customer communications and payment agreements.<br>• Investigate and address billing discrepancies or disputes promptly to ensure customer satisfaction.<br>• Partner with internal teams, such as Accounting and Customer Service, to resolve client concerns and guarantee accurate invoicing.<br>• Monitor aging accounts receivable reports and prioritize collection activities based on delinquency levels.<br>• Report regularly to management on the progress of collections, highlighting any challenges or risks.<br>• Ensure compliance with all applicable collections laws, including the Fair Debt Collection Practices Act, during all interactions.<br>• Identify and implement process improvements to enhance the efficiency and effectiveness of collection operations.
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
We are looking for an experienced Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-Permanent position, you will play a crucial role in managing and resolving both commercial and consumer accounts, ensuring timely payments and maintaining accurate records. This opportunity is ideal for professionals with a strong background in credit and billing collections.<br><br>Responsibilities:<br>• Handle commercial and consumer collection accounts, ensuring timely resolution of outstanding balances.<br>• Communicate effectively with clients to address billing discrepancies and negotiate payment terms.<br>• Monitor account activity and proactively identify overdue payments.<br>• Maintain detailed and accurate records of all collection activities.<br>• Collaborate with internal teams to verify account information and resolve disputes.<br>• Prepare and generate reports on collection performance and account statuses.<br>• Follow established protocols and compliance standards in all collection efforts.<br>• Develop strategies to improve recovery rates and reduce outstanding debt.<br>• Provide exceptional customer service while addressing payment concerns.<br>• Stay updated on industry best practices and regulations related to collections.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
We are looking for a detail-oriented Collections Specialist to join our team in Indianapolis, Indiana. In this contract role, you will play a vital part in managing accounts receivable, ensuring timely payment posting, and establishing effective payment arrangements. This position is ideal for someone with strong organizational skills and a focus on maximizing cash flow from outstanding accounts.<br><br>Responsibilities:<br>• Process and post payments accurately using accounting software systems.<br>• Contact clients to negotiate and establish payment arrangements for overdue accounts.<br>• Utilize tools such as Accurint and CRM systems to track and manage collections activities.<br>• Respond to inbound calls professionally to address billing inquiries and resolve payment issues.<br>• Handle claim administration tasks to ensure proper documentation and follow-up.<br>• Monitor accounts receivable to identify and prioritize collection efforts.<br>• Collaborate with internal teams to streamline billing functions and optimize collection processes.<br>• Maintain accurate records of all collections and payment activities.<br>• Analyze accounts to identify discrepancies and take corrective actions as needed.<br>• Ensure compliance with company policies and relevant financial regulations.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a dedicated Collections Specialist to join our team in Deerfield Beach, Florida. This contract position offers an opportunity to contribute to the efficiency of our collections processes while ensuring timely follow-ups and accurate record-keeping. If you excel in managing accounts receivable and have a keen eye for detail, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct thorough and timely collection activities for both consumer and commercial accounts.<br>• Follow up on outstanding payments and escalate unresolved issues to the appropriate manager when necessary.<br>• Manage light accounts receivable tasks, ensuring accuracy in billing and payment tracking.<br>• Utilize software tools such as Excel and Vista Viewpoint to maintain organized records and streamline collection processes.<br>• Communicate effectively with clients to resolve billing discrepancies and negotiate payment terms.<br>• Monitor aging reports and prioritize collection efforts based on deadlines and account status.<br>• Collaborate with internal teams to align collection strategies with organizational goals.<br>• Ensure compliance with company policies and legal regulations during collection activities.<br>• Generate regular reports to provide insights on collection performance and account statuses.
<p>We’re partnering with a well-established credit union experiencing significant growth and team integration! Their collections department now supports both direct and indirect lending and is seeking a service-minded professional to join their team.</p><p><br></p><p>Apply today or contact our team at 563-359-3995 to learn more. Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Details:</p><p>Location - Onsite: Moline, IL</p><p>Hours: M-F 8:30am-5pm</p><p>Duration: Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Handle early-stage delinquency queues (typically 7+ days past due) with a focus on proactive, respectful outreach via phone, text, and email</p><p>- Respond to inbound member calls regarding locked accounts, payment issues, and account recovery</p><p>- Collaborate with team members to find solutions and bring accounts back into good standing</p><p>- Progress into more complex queues over time, with opportunities to develop negotiation skills</p><p>- Contribute to a team culture that emphasizes member service, accountability, and collaboration</p>
<p>We are looking for a skilled Collections Specialist to join our team. In this role, you will manage and maintain accounts by ensuring timely collections from both commercial and consumer clients. This position requires a strong understanding of credit and billing practices to effectively handle collection processes.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the collection of outstanding payments on commercial and consumer accounts.</p><p>• Communicate with clients to resolve billing discrepancies and negotiate payment terms.</p><p>• Maintain detailed records of collection activities and ensure compliance with company policies.</p><p>• Collaborate with internal teams to address and resolve credit-related issues.</p><p>• Analyze account histories to identify patterns and minimize future delinquencies.</p><p>• Prepare reports on collection activities and account statuses for management review.</p><p>• Ensure adherence to all relevant laws and regulations in the collection process.</p><p>• Proactively follow up on overdue accounts to achieve collection targets.</p><p>• Recommend process improvements to enhance the efficiency of the collections workflow</p>
<p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>· Manage credit and collection functions</p><p>· Prepare customer invoices electronically</p><p>· Monitor aging AR balances</p><p>· Analyze, and review customer credit worthiness</p><p>· Identify delinquent accounts</p><p>· Ensure proper documents and agreements are on file</p><p>· Perform payment reconciliations</p><p>· Investigate and resolve discrepancies</p><p>· Develop and schedule payment plans</p>
We are looking for an experienced Collections Specialist to join our team in Albuquerque, New Mexico. In this role, you will focus on resolving overdue accounts, negotiating payment terms, and maintaining clear and detail-oriented communication with clients. This is a long-term contract position that offers an opportunity to contribute to the success of our organization while honing your skills in account resolution.<br><br>Responsibilities:<br>• Contact clients to discuss overdue accounts and negotiate payment arrangements while adhering to company policies.<br>• Maintain accurate records of all collection activities, including payment agreements and account statuses.<br>• Collaborate with internal departments to address billing discrepancies and ensure timely resolutions.<br>• Prepare reports that track collection progress and contribute to departmental objectives.<br>• Assist in developing strategies to improve collection rates and meet performance targets.<br>• Provide exceptional customer service while balancing firm collection practices.<br>• Stay updated on relevant regulations and compliance standards related to collections.<br>• Utilize software tools such as Microsoft Excel to manage account data efficiently.<br>• Identify and escalate complex cases to management when necessary.<br>• Support team efforts in achieving overall financial goals and objectives.
We are looking for a detail-oriented Medical Collections Specialist to join our team on a long-term contract basis in Houston, Texas. This role involves managing business-to-business collections, primarily interacting with large insurance agencies. The position offers a hybrid work schedule, with three days onsite and two days remote each week.<br><br>Responsibilities:<br>• Handle business-to-business collections, ensuring timely resolution of outstanding balances.<br>• Communicate effectively with large insurance agencies to address and resolve payment discrepancies.<br>• Monitor accounts receivable to identify overdue payments and initiate follow-up actions.<br>• Utilize medical billing knowledge to review claims, appeals, and payment adjustments.<br>• Interpret and apply medical terminology, CPT codes, and other relevant documentation during collections.<br>• Collaborate with internal teams to streamline processes and improve collection outcomes.<br>• Maintain accurate records of collection activities, payment statuses, and correspondence.<br>• Provide exceptional customer service to resolve inquiries related to medical billing and insurance claims.
