<p><strong>Collections / Accounts Receivable Specialist</strong></p><p>We are seeking a Collections / Accounts Receivable Specialist to manage outstanding balances, process payments, and maintain accurate customer accounts.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact customers by phone and email to collect past-due payments.</li><li>Review AR aging reports and follow up on outstanding invoices.</li><li>Post and apply payments, including checks, ACH, and wire transfers.</li><li>Reconcile customer accounts and resolve billing discrepancies, deductions, and short payments.</li><li>Send invoices, account statements, and payment reminders.</li><li>Maintain accurate collection notes and payment records in the ERP system.</li><li>Coordinate with sales and accounting teams to resolve disputes.</li><li>Assist with month-end close and accounts receivable reporting.</li></ul><p><br></p>
We are looking for a detail-oriented Collections specialist to join a growing team in Pennsylvania. This contract opportunity is ideal for someone who brings strong experience in accounts receivable, account reconciliation, and customer payment follow-up. In this role, you will help maintain healthy customer accounts, support timely cash flow, and work closely with internal teams to resolve outstanding balances with accuracy and care.<br><br>Responsibilities:<br>• Contact customers by phone and email to review past-due balances, confirm payment timelines, and identify reasons for delayed remittance.<br>• Maintain accurate documentation of collection activity, customer account status, and relevant financial updates within company records.<br>• Process incoming payments and perform account reconciliation to ensure customer balances are current and correctly reflected.<br>• Partner with sales representatives to discuss account standing, address credit concerns, and develop practical payment approaches for customer accounts.<br>• Provide regular updates to the Credit Manager regarding delinquent accounts, collection challenges, and matters requiring escalation or support.<br>• Investigate discrepancies on customer accounts and work across teams to resolve billing or payment issues efficiently.<br>• Contribute to monthly accounts receivable reviews by preparing account information and highlighting risk areas or aging concerns.<br>• Interact with customers and colleagues in a detail-oriented, service-focused manner that supports strong business relationships.
<p>Based on general knowledge. The Collections and Accounts Receivable Specialist is responsible for managing incoming payments, monitoring customer accounts, following up on outstanding balances, and helping maintain healthy cash flow. This role supports the finance/accounting team by ensuring invoices are accurate, payments are applied properly, and delinquent accounts are addressed in a timely and professional manner.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process, track, and reconcile customer invoices and payments.</li><li>Monitor accounts receivable aging and follow up on past-due balances.</li><li>Contact customers by phone and email to collect outstanding payments.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate customer account records and collection notes.</li><li>Apply cash receipts and post payments to the appropriate accounts.</li><li>Prepare accounts receivable and collections reports for management.</li><li>Collaborate with internal departments, including sales, customer service, and accounting, to resolve account issues.</li><li>Support month-end closing activities related to accounts receivable</li><li>Help improve collection processes and reduce overdue accounts. </li><li><br></li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Experience with ERP systems such as SAP, Oracle, NetSuite, or similar platforms.</li><li>Knowledge of aging reports, cash application, and account reconciliation.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul>
<p>We are looking for a dependable Collections Specialist to support fully on-site, daily office operations and payment-related activities for a long-term contract assignment. This position blends customer-facing collections work with administrative support, making it ideal for someone who is organized, detail-oriented, and comfortable handling financial transactions. The role offers a consistent Monday through Friday schedule and requires someone who can communicate clearly while maintaining accuracy in a fast-paced office setting.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers regarding outstanding balances and work toward timely resolution of unpaid accounts.</p><p>• Accept and process various forms of payment, including cash and credit card transactions, with strong attention to accuracy.</p><p>• Provide administrative support for the office by maintaining records, updating account details, and assisting with routine clerical tasks.</p><p>• Respond to customer questions about balances, payment activity, and account status in a courteous and detail-oriented manner.</p><p>• Document collection efforts, payment arrangements, and account interactions in the appropriate systems.</p><p>• Reconcile payment information and help ensure financial records are complete and up to date.</p><p>• Support day-to-day front office activities to help keep operations organized and efficient.</p>
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for an advertising organization in Fort Mill, South Carolina. This is a Contract position focused on reducing outstanding balances, improving cash flow, and maintaining strong client relationships through timely follow-up and issue resolution. The ideal candidate will bring a disciplined approach to collections, strong analytical skills, and the ability to work across teams to resolve billing and payment obstacles.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and work toward achieving monthly cash collection targets.<br>• Contact customers regarding overdue balances, obtain specific payment commitments, document updates in Oracle, and monitor each commitment through payment completion.<br>• Review aging reports and prioritized worklists to organize daily outreach efforts based on risk, balance size, and delinquency status.<br>• Investigate client questions related to outstanding invoices and provide supporting documentation such as statements, billing details, and invoice copies.<br>• Identify the underlying causes of delayed payment, apply accurate account status tracking, and keep collection notes and reason codes current.<br>• Partner with billing, cash application, sales, service operations, and leadership teams to resolve disputes, deductions, and payment discrepancies until closure.<br>• Reconcile remittances, short payments, and account activity by analyzing spreadsheets and account data, including correction of unapplied or misapplied cash.<br>• Use customer billing and accounts payable portals to submit invoices, confirm receipt, obtain purchase order information, and verify expected payment timing.<br>• Recognize recurring payment barriers, perform root cause analysis, and suggest process improvements that support faster and more consistent collections.<br>• Escalate high-risk accounts with documentation-backed recommendations for credit action, service interruption, write-off, or external recovery when appropriate.
<p>We are looking for a motivated Resolution Expert to join a growing team in Rochester, New York. This position focuses on speaking directly with consumers to address account concerns, arrange practical repayment solutions, and deliver a detail-oriented customer experience. The ideal candidate is confident on the phone, comfortable working in a fast-paced environment, and able to balance empathy with accountability while managing a high volume of daily interactions.</p><p><br></p><p>Responsibilities:</p><p>• Handle a large number of daily consumer calls, with a primary focus on outbound outreach while also responding to inbound inquiries.</p><p>• Speak with customers to review account status, answer questions, and guide conversations toward timely resolution.</p><p>• Set up and negotiate payment arrangements that align with company guidelines and individual customer situations.</p><p>• Document interactions accurately and maintain detailed account records throughout the collections process.</p><p>• Identify accounts that require additional review and route them for legal action, dispute investigation, or bankruptcy processing when appropriate.</p><p>• Use sound judgment to de-escalate concerns, overcome objections, and move accounts toward resolution.</p><p>• Manage conversations effectively across multiple accounts while meeting productivity and quality expectations.</p><p>• Work with internal leadership and team processes to support efficient account recovery and consistent customer communication.</p>
<p>We are looking for a Collections Specialist to join a wholesale distribution organization located in Lexington. This contract-to-hire opportunity is ideal for someone who can balance strong customer service with a confident approach to recovering outstanding balances on commercial accounts. The role focuses on building productive client relationships, resolving payment issues, and helping maintain healthy accounts receivable performance.</p><p><br></p><p><strong>Essential Functions and Responsibilities</strong></p><p>• Manage outreach to business customers regarding overdue invoices and open balances, using a thorough and solution-focused approach.</p><p>• Review account activity, research discrepancies, and work with customers to address billing or payment concerns in a timely manner.</p><p>• Negotiate payment arrangements when appropriate and follow up consistently to support collection goals.</p><p>• Maintain accurate records of customer interactions, commitments to pay, and account status updates.</p><p>• Partner with internal teams to clarify account details, resolve disputes, and improve collection outcomes.</p><p>• Monitor aging reports and prioritize collection efforts based on account risk and payment history.</p><p>• Deliver high-quality customer service while maintaining firmness and accountability in collection conversations.</p>
<p>We are looking for a <strong>Collections Specialist</strong> to support accounts receivable and payment recovery efforts for a cleaning industry organization in Omaha, Nebraska. This Long-term Contract position is ideal for someone who can balance clear customer communication with accurate billing follow-up and strong record management. The role will focus on resolving past-due balances, maintaining collection activity documentation, and helping keep billing operations organized and current.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Contact commercial and consumer customers regarding outstanding balances and guide them through payment resolution options.</p><p>• Review account histories, billing details, and payment records to identify discrepancies and determine appropriate collection actions.</p><p>• Maintain accurate documentation of collection activity, customer conversations, disputes, and promised payment dates in internal systems.</p><p>• Work closely with billing and internal support teams to address invoice issues, reconcile account concerns, and improve payment turnaround.</p><p>• Monitor aging reports and prioritize delinquent accounts based on risk, balance size, and follow-up timelines.</p><p>• Process account updates, enter payment-related information, and ensure records remain current and complete.</p><p>• Escalate unresolved or high-risk accounts according to established collection procedures and company guidelines.</p>
<p>We are looking for a Collections Specialist to immediately join a team on a contract basis with the potential for a permanent role. This position focuses on managing account receivables, communicating with customers regarding outstanding balances, and helping maintain steady cash flow through timely follow-up. The ideal candidate brings experience across commercial and consumer collections, along with a solid understanding of billing and credit-related collection practices.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers by phone, email, and other approved channels to follow up on overdue invoices and unresolved account balances.</p><p>• Review account activity to identify delinquent payments, document collection efforts, and determine appropriate next steps for resolution.</p><p>• Work with internal teams to research billing concerns, clarify discrepancies, and support accurate account reconciliation.</p><p>• Apply established collection procedures to both commercial and consumer accounts while maintaining a consistent customer experience.</p><p>• Monitor payment commitments and follow through with customers to encourage timely resolution of outstanding obligations.</p><p>• Maintain complete and up-to-date records of communications, account status changes, and collection outcomes in internal systems.</p><p>• Escalate complex or high-risk accounts when necessary and support efforts to reduce aging receivables.</p><p>• Contribute to consistent cash collection results by prioritizing accounts effectively and managing a high-volume workload.</p>
<p><strong>Collections Specialist</strong></p><p><strong>Location:</strong> Humble/Kingwood area</p><p><strong>Schedule:</strong> Fully onsite</p><p><strong>Position Type:</strong> Contract-to-hire</p><p><strong>Position Summary:</strong></p><p>Our client is seeking a <strong>Collections Specialist</strong> to manage customer accounts, collect outstanding balances, resolve billing discrepancies, and maintain accurate account records. This role requires strong communication, problem-solving, and organizational skills, along with the ability to work cross-functionally to support timely payments and positive customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage assigned accounts and contact customers regarding outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes, account records, and customer master data</li><li>Send invoices, statements, and collection communications</li><li>Collaborate with billing, sales, and operations teams to resolve account issues</li><li>Process credit memos and account adjustments as needed</li><li>Monitor aging reports and recommend actions to reduce past-due balances</li><li>Support escalated accounts and help develop collection strategies</li><li>Ensure compliance with company policies and procedures</li></ul>
<p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
We are looking for a Collections Specialist to support business-to-business account recovery efforts for a Contract position based in Huntington Beach, California. This role focuses on managing a high-volume portfolio, maintaining clear client communication, and helping resolve outstanding balances through effective follow-up and problem-solving. The ideal candidate brings strong commercial collections experience, attention to detail, and confidence working with billing data and account records in Excel and enterprise systems.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 50 to 100 commercial accounts, following up on outstanding invoices and driving timely resolution of past-due balances.<br>• Communicate with retail business clients through written correspondence and other outreach methods to secure payment commitments or bring accounts to closure.<br>• Use credit and collections platforms to initiate automated reminders and support consistent follow-up activity across assigned accounts.<br>• Prepare and issue final demand notices when standard collection efforts have not resolved delinquent balances.<br>• Investigate billing concerns and account issues, identify the cause of nonpayment, and work toward practical solutions with customers.<br>• Maintain accurate account documentation, payment updates, and collection activity records within JD Edwards EnterpriseOne and related systems.<br>• Analyze account details and aging information in Microsoft Excel to prioritize collection efforts and monitor progress against outstanding receivables.
<p>This role is a great fit for someone who has developed strong commercial collections skills and wants more analytical responsibility. You'll work with established customers, research payment discrepancies, review aging trends, and help identify the underlying causes of overdue balances. The team needs someone who can communicate confidently with customers and internal stakeholders, handle escalations professionally, and remain focused on solutions. Experience with deductions, short payments, and credit-and-collections processes will be particularly valuable.</p><p><br></p><p><strong>What you'll be doing:</strong></p><ul><li>Manage a portfolio of commercial accounts with a focus on reducing delinquent balances.</li><li>Review AR aging reports and develop account-specific follow-up strategies.</li><li>Contact customers regarding overdue invoices, disputed balances, and payment commitments.</li><li>Research deductions, short payments, unapplied cash, and credit memo requests.</li><li>Collaborate with billing, cash application, sales, and customer service to resolve disputes.</li><li>Review customer payment history and identify accounts showing increased credit risk.</li><li>Maintain detailed account notes, collection status updates, and supporting documentation.</li><li>Prepare reports highlighting aging trends, collection progress, and high-risk accounts.</li><li>Assist with customer credit reviews and recommendations for account holds when appropriate.</li><li>Escalate significant payment issues and unresolved disputes to management.</li><li>Monitor collection metrics and recommend improvements to the team's workflow.</li><li>Support month-end AR reviews and cash forecasting by providing accurate collection updates.</li></ul>
We are looking for a Collections Specialist to support receivables management for an assigned account portfolio in San Diego, California. This Long-term Contract opportunity is ideal for someone who can communicate professionally, stay organized in a high-volume setting, and adjust quickly when priorities change. The person in this role will help reduce outstanding balances through timely follow-up, accurate records, and effective coordination with customers and internal teams.<br><br>Responsibilities:<br>• Manage a designated accounts receivable portfolio and drive timely payment resolution through consistent follow-up and structured collection efforts.<br>• Handle incoming customer inquiries and conduct outbound outreach to discuss past-due balances, payment expectations, and account status.<br>• Maintain clear, accurate records of collection activity, customer communications, and next steps in the appropriate systems.<br>• Review customer agreements and supporting documentation when needed to clarify billing terms or resolve disputes.<br>• Apply established procedures for placing delinquent accounts on support hold or moving them toward cancellation when required.<br>• Contribute to additional assignments and priority projects as business needs shift.<br>• Work efficiently in a fast-paced environment while balancing routine collection tasks with urgent requests.
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication.<br>• Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables.<br>• Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment.<br>• Maintain accurate records of collection activity, customer commitments, and account status updates within company systems.<br>• Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions.<br>• Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency.<br>• Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
We are looking for a Collections Specialist to support commercial receivables efforts for a construction-focused organization in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong B2B collections experience and can communicate effectively with customers while protecting cash flow. The person in this role will help manage credit-related activities, follow up on outstanding balances, and contribute to an organized, detail-focused collections process.<br><br>Responsibilities:<br>• Manage business-to-business collection activities by contacting customers regarding past-due invoices and securing timely payment commitments.<br>• Review account status and aging reports to prioritize collection efforts and reduce outstanding receivables.<br>• Process and assess credit applications to support sound customer account decisions.<br>• Partner with internal teams to resolve billing questions, payment discrepancies, and account issues that may delay collections.<br>• Maintain accurate records of customer communication, payment arrangements, and account updates in the appropriate systems.<br>• Support commercial credit evaluations and assist with decisions related to account approval and risk review.
<p>About the Role</p><p>Robert Half is seeking a professional and detail-oriented <strong>Collections Specialist</strong> for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.</p><p>The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization's revenue cycle and cash flow operations.</p><p>Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
<p>We are seeking a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for handling the collections process, monitoring aging reports, following up on outstanding invoices, and more. If you are looking for a new opportunity, this might be the role for you! </p><p> </p><p>Responsibilities:</p><p>• Review delinquent accounts and determine appropriate collection actions.</p><p>• Contact customers regarding past-due accounts and negotiate payment arrangements.</p><p>• Process customer payments and update account information accurately.</p><p>• Monitor and manage aging reports to prioritize past-due accounts.</p><p>• Document all collection activities accurately in the company's account management system.</p>
We are looking for a Collections Specialist to join our team in Norfolk, Virginia in a Contract to Permanent role. This position focuses on managing outstanding advertising-related receivables while delivering responsive support to customers with billing questions or account concerns. The ideal candidate brings strong organization, sound judgment, and a consistent approach to reducing past-due balances across a range of advertising services.<br><br>Responsibilities:<br>• Manage collection activities for advertising accounts by following up on past-due balances and encouraging timely payment.<br>• Investigate billing concerns, clarify account discrepancies, and work directly with customers to reach accurate resolutions.<br>• Support receivables for multiple advertising offerings, including print, digital, creative, and other related services.<br>• Maintain detailed account records, document collection efforts, and track progress on delinquent balances.<br>• Communicate professionally with clients to address payment issues while preserving strong business relationships.<br>• Review aging reports and prioritize outreach efforts to improve cash flow and reduce outstanding receivables.<br>• Collaborate with internal teams when account adjustments or billing corrections are needed to resolve customer concerns.
We are looking for a Collections Specialist to support receivables management and strengthen account resolution efforts for a long-term contract opportunity. This position focuses on communicating with customers, reviewing outstanding balances, and applying sound judgment to recover payments while maintaining positive relationships. The ideal candidate brings experience across consumer and commercial collections, along with a solid understanding of billing and credit practices.<br><br>Responsibilities:<br>• Contact customers regarding overdue balances and guide them through payment resolution in a timely and effective manner.<br>• Review open accounts to evaluate collection status, payment patterns, and follow-up priorities.<br>• Work with internal teams to investigate billing questions, clarify account details, and remove barriers to payment.<br>• Maintain accurate records of collection activity, customer conversations, and account updates within tracking systems.<br>• Support both commercial and consumer collection efforts while adapting communication style to the account type.<br>• Monitor delinquent accounts and escalate complex or high-risk situations when additional review is needed.<br>• Apply established collection procedures to improve cash recovery while preserving customer relationships.<br>• Assist with credit-related collection matters by verifying account information and supporting resolution of outstanding receivables.
<p>We are looking for a Contract Collections Specialist to support receivables management for a manufacturing organization in Illinois. This role is focused on strengthening cash collection efforts, addressing account issues that affect payment timing, and maintaining a detail-oriented experience for customers throughout the resolution process. The ideal candidate brings strong commercial collections expertise, sound judgment, and the ability to manage account activity with accuracy and persistence.</p><p><br></p><p>Responsibilities:</p><p>• Pursue payment on overdue business accounts through consistent customer outreach and follow-up strategies that encourage timely resolution.</p><p>• Examine open receivables and research account issues to identify the causes of delayed payment, then document findings and coordinate next steps.</p><p>• Resolve invoice, pricing, and billing concerns by partnering with appropriate stakeholders and submitting credit-related adjustments when needed.</p><p>• Review aging activity on a routine basis to prioritize collection efforts, reconcile minor outstanding balances, and keep account records current.</p><p>• Escalate severely past-due accounts to outside collection partners or legal resources in alignment with established company guidelines.</p><p>• Prepare recurring account status summaries and month-end reporting for leadership, highlighting collection progress and unresolved risks.</p><p>• Maintain complete and accurate notes, account details, and call records to support invoice handling and payment release activities.</p><p>• Oversee the processing and release of maintenance and repair invoices that require additional review or special coordination.</p><p><br></p><p>The hourly pay range for this position is $27 to $33/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are looking for a Collections Specialist to join our team in Metairie, Louisiana in a contract capacity with the potential for a long-term opportunity. This position focuses on managing both commercial and consumer accounts, maintaining consistent communication with customers, and helping reduce outstanding balances through consistent and timely follow-up. The ideal candidate is organized, attentive to detail, and comfortable working with billing and collection activities while using Excel to track account status and support reporting.</p><p><br></p><p>Responsibilities:</p><p>• Contact commercial and consumer customers to follow up on overdue balances and secure payment commitments</p><p>• Review account histories, billing details, and payment activity to identify collection issues and determine next steps</p><p>• Maintain accurate records of collection efforts, customer conversations, disputes, and payment arrangements</p><p>• Work closely with internal teams to resolve billing discrepancies that may delay account payment</p><p>• Monitor assigned accounts and prioritize collection activities to improve recovery results</p><p>• Prepare and update spreadsheets and account reports in Microsoft Excel to track aging and collection performance</p><p>• Apply collection procedures consistently while delivering attentive customer service during all interactions</p>
<p>We are looking for a Business to Business Collections Specialist to support accounts receivable efforts for a wholesale distribution organization in Santa Fe Springs, California. This position is ideal for someone with strong commercial collections experience who can balance persistence with professionalism while helping maintain healthy customer accounts. The role focuses on following up on open balances, researching payment issues, and partnering with customers and internal teams to improve collection results.</p><p><br></p><p>Responsibilities:</p><p>• Review a portfolio of customer accounts each day to track aging balances and prioritize collection activity.</p><p>• Reach out to customers regarding past-due invoices and drive prompt payment through consistent, thorough follow-up.</p><p>• Research account history, billing records, and prior transactions to determine the cause of outstanding balances.</p><p>• Address invoice disputes and payment concerns by coordinating with the appropriate internal stakeholders and customers.</p><p>• Investigate and help resolve credit-related issues that may affect collection timelines or account standing.</p><p>• Maintain accurate notes, payment updates, and status changes within account records and related databases.</p><p>• Prepare regular reports that summarize collection efforts, account trends, and progress against assigned goals.</p><p>• Support cash collection objectives by managing workload effectively and escalating higher-risk accounts when needed.</p>