<p>We are looking for an experienced Senior Collections Representative to join our team in Northwood, Ohio. This position is a Contract to permanent role, offering the opportunity to demonstrate your expertise in handling high-volume collections while working closely with our Accounts Receivable team. The role will initially be onsite, with potential for remote in the future. </p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Manage high-volume collections, focusing on commercial accounts, and ensure timely payments.</p><p>• Collaborate with the Accounts Receivable Manager and team to address outstanding balances and implement credit holds as necessary.</p><p>• Utilize Salesforce and laboratory systems to track and manage collections activities efficiently.</p><p>• Analyze credit data and approve credit terms based on established guidelines.</p><p>• Prepare detailed reports on collection activities and account statuses for review.</p><p>• Foster strong relationships with clients, ensuring open communication and resolution of payment issues.</p><p>• Contribute to team dynamics by encouraging collaboration and maintaining a friendly, detail-oriented environment.</p><p>• Assist in integrating new systems and processes to enhance collections operations.</p><p>• Ensure compliance with company policies and industry standards in all credit and collections activities.</p>
Collections Specialist,Collections - Commercial,Collections - Consumer,Credit - Collections,Collection<br><br>Job Summary: We are seeking an experienced Collections Specialist to join our team and take responsibility for reaching out to clients via phone to collect aged, overdue payments. The ideal candidate will possess excellent communication and negotiation skills, a customer-focused approach, and a proactive attitude toward resolving payment issues. This role requires the ability to handle sensitive financial situations tactfully while maintaining professionalism and accuracy in documentation.<br><br>Responsibilities:<br><br>Contact customers via phone to follow up on overdue accounts and secure payment for outstanding balances.<br>Review and analyze accounts to identify overdue amounts and initiate appropriate collection action.<br>Communicate payment terms, account statuses, and repayment options to clients with clarity and professionalism.<br>Record customer interactions and payment agreements in company systems with accuracy and attention to detail.<br>Resolve customer inquiries and disputes related to account balances in a timely and effective manner.<br>Collaborate with internal teams, such as billing and accounting, to address account discrepancies or escalate complex issues.<br>Achieve and exceed individual collection targets while adhering to all company policies and procedures.<br>Follow up on payment commitments to ensure compliance and monitor account status for potential further action if necessary.<br>Build and maintain positive relationships with customers to encourage prompt payments while preserving client goodwill.<br>Stay up-to-date on relevant legal regulations and company guidelines related to collections practices.
<p>We are looking for an experienced Collections Specialist to join our team in Kalamazoo, Michigan. This long-term contract position offers an opportunity to work closely with sales, accounting, and other departments to optimize revenue and maintain strong relationships with clients. If you thrive in a collaborative environment and enjoy tackling challenges in collections and billing, we’d love to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable collections, focusing on commercial and consumer accounts to reduce outstanding balances.</p><p>• Collaborate with sales, accounting, and other internal teams to streamline collection processes and resolve billing issues.</p><p>• Maintain positive and detail-oriented communication with clients, ensuring customer satisfaction and engagement.</p><p>• Utilize Salesforce Sales Cloud to track and manage collection activities and maintain accurate financial records.</p><p>• Analyze and report on collection performance, identifying opportunities for improvement.</p><p>• Contribute to the company’s revenue growth objectives by implementing efficient collection practices.</p><p>• Uphold the company’s culture and values, fostering a positive and collaborative work environment.</p>
We are looking for a highly organized and detail-oriented Collections Specialist to join our team in Greenville, North Carolina. In this long-term contract role, you will manage business accounts, oversee payment processes, and ensure timely collections while working with major clients such as Amazon and Walmart. This position offers a dynamic environment where strong communication and technical skills are essential to success.<br><br>Responsibilities:<br>• Manage a portfolio of business accounts, ensuring timely follow-up on outstanding payments.<br>• Utilize advanced Excel skills to analyze data, track collections, and generate reports.<br>• Communicate effectively with internal teams and external clients to resolve payment discrepancies.<br>• Maintain accurate documentation of collection activities and account statuses.<br>• Handle high-volume accounts, including major clients such as Amazon and Walmart, with precision and attention to detail.<br>• Adapt quickly to new systems and processes to enhance collection efficiency.<br>• Collaborate with other departments to streamline billing and collection procedures.<br>• Identify and address potential issues in the collection process proactively.<br>• Ensure compliance with company policies and regulatory requirements during all collection activities.
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
We are looking for a skilled and detail-oriented Collections Specialist to join our team in Independence, Ohio. In this Contract-to-permanent position, you will play a key role in managing business-to-business (B2B) collections while ensuring accurate records and prompt follow-ups. This hybrid role offers a mix of in-office and remote work, providing flexibility after the initial training period.<br><br>Responsibilities:<br>• Conduct B2B collections to ensure timely payments and resolve outstanding balances.<br>• Maintain and update customer records to ensure accuracy and compliance.<br>• Follow up on purchase orders and address any discrepancies or delays.<br>• Utilize Centra, the in-house software, to manage collection processes and workflows.<br>• Collaborate with internal teams to address payment-related issues and streamline operations.<br>• Communicate professionally with clients to negotiate payment terms and resolve disputes.<br>• Prepare regular reports on collection activities and payment statuses.<br>• Ensure adherence to company policies and regulatory requirements during all collection activities.<br>• Contribute to process improvements and recommend strategies for better efficiency.
We are looking for a detail-oriented and proactive Collections Specialist to join our services team in Minneapolis, Minnesota. This role is centered on delivering exceptional client service while managing financial processes and ensuring the efficient handling of accounts receivable. The ideal candidate will thrive in a collaborative environment and possess strong organizational and analytical skills.<br><br>Responsibilities:<br>• Conduct credit evaluations for new client intake and secure approval for credit relationships.<br>• Develop and implement monitoring systems and generate detailed reports for accounts receivable and client financial data.<br>• Collaborate with attorneys to assess accounts receivable and establish tailored action plans for each client.<br>• Document collection efforts and follow-up activities in the firm's accounting system.<br>• Process discounted accounts receivable transactions in compliance with established policies.<br>• Prepare and distribute monthly accounts receivable statements and client communication regarding collections.<br>• Provide regular updates on financial statuses to office leadership and partners.<br>• Investigate unallocated credits or payments and coordinate resolutions for accurate account reconciliation.<br>• Manage routine reviews and resolutions of dormant trust accounts to ensure compliance.<br>• Process client refunds by preparing necessary approvals and submitting them to accounts payable.
<p>We are looking for a skilled Collections Specialist to join our team in Eugene, Oregon. In this contract role, you will play a critical part in managing credit and collections processes for both commercial and consumer accounts. Your expertise in communication and billing will be key to ensuring timely and efficient resolution of outstanding balances.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee collections processes for both commercial and consumer accounts.</p><p>• Communicate effectively with clients to resolve outstanding balances and negotiate payment arrangements.</p><p>• Utilize Microsoft Excel and Word to maintain organized records and generate reports.</p><p>• Monitor account statuses and identify overdue payments.</p><p>• Collaborate with internal teams to address billing discrepancies and ensure accurate invoicing.</p><p>• Implement strategies to improve recovery rates and minimize bad debt.</p><p>• Maintain compliance with company policies and regulatory requirements in all collection activities.</p><p>• Provide regular updates and status reports on collection efforts to management.</p><p>• Research account histories to validate outstanding balances and payment obligations.</p>
We are looking for a dedicated Collections Specialist to join our team in Hunt Valley, Maryland. In this Contract-to-Permanent position, you will play a key role in managing financial accounts, tracking repossessions, and handling administrative tasks to ensure efficient operations. This is an excellent opportunity to contribute to a dynamic financial services environment while developing your expertise.<br><br>Responsibilities:<br>• Monitor and maintain reports related to delinquency on risk-based loans, charge-offs, and repossessions.<br>• Oversee the assignment and tracking of repossessions, ensuring accurate documentation and timely follow-up.<br>• Perform administrative duties such as processing payments, managing collection agency and repossession invoices, filing, and preparing documents for record retention.<br>• File and monitor insurance claims with attention to detail and compliance requirements.<br>• Collaborate with internal teams to address billing and collection issues efficiently.<br>• Ensure adherence to established collection processes and procedures.<br>• Utilize Microsoft Excel to analyze data and generate reports as needed.<br>• Stay informed about bankruptcy-related creditor processes to manage accounts effectively.<br>• Support the department in achieving financial recovery goals through strategic account management.
We are in search of a Collections Supervisor to join our team in Wilmington, Delaware. The role entails overseeing our collections efforts, managing and prioritizing tasks, and working closely with our finance leadership. The ideal candidate will be able to interface with firm leadership, billing attorneys, and finance team members to provide updates on accounts receivable balances, identify trends, and recommend future actions. <br><br>Responsibilities: <br><br>• Oversee collections efforts, ensuring timely and effective recovery of aged accounts receivable balances<br>• Collaborate with billing attorneys and clients to follow-up on receivables<br>• Maintain comprehensive documentation, including collection notes<br>• Utilize technology and collections management software to manage, analyze, and report on collections activities<br>• Develop and implement strategies to improve collections results based on data analysis and identified trends<br>• Communicate effectively with firm leadership, finance leadership, attorneys, secretaries, and clients<br>• Understand and communicate regarding all aspects of the accounts receivable function, including cash receipts, cash posting, cash reconciliation, credit memos, overpayments, and collections outreach efforts<br>• Anticipate work needs, organize workflow, and follow through with minimal direction<br>• Adapt to changing demands and perform professionally and proficiently under tight deadlines and in a fast-paced work environment<br>• Carry out other duties as required
<p>B2B Collections Specialist</p><p>Robert Half is looking for an experienced B2B collections specialist with a strong sense of ownership and attention to detail. If you're interested in building your career as a finance professional as a part of a growing team, contact us today. This contract position is estimated to be a 8-12 month opportunity located in St. Paul, Minnesota.</p><p> </p><p>Our B2B Collections Specialist would have the following responsibilities:</p><p>- Handle inbound and outbound collections calls</p><p>- Lead all billing and reporting activities according to deadlines</p><p>- Handle all vendor inquiries</p><p>- Maintain and update customer files to ensure data integrity</p><p>- Call on all past due amounts and record all results in the system</p><p>- Record all customer payments to the correct reports</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for an experienced B2B Collections Specialist to join our team in Alpharetta, Georgia. In this Contract-to-permanent position, you will play a vital role in managing customer accounts, ensuring timely payments, and addressing any discrepancies. This opportunity is ideal for someone with a strong background in commercial collections who thrives in a collaborative and detail-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection process for assigned accounts, ensuring prompt resolution of overdue payments.</p><p>• Negotiate payment arrangements and address billing disputes with professionalism and a customer-focused approach.</p><p>• Investigate and reconcile customer accounts, including handling unapplied cash, short payments, and discrepancies.</p><p>• Analyze aging reports to track overdue balances and escalate unresolved collection issues as needed.</p><p>• Collaborate with internal departments, such as Accounting, Sales, and Customer Service, to address client concerns effectively.</p><p>• Maintain detailed records of collection activities and update systems accurately.</p><p>• Prepare and deliver regular reports on collection outcomes, delinquency patterns, and financial risk exposure.</p><p>• Support initiatives aimed at improving collection workflows and reducing Days Sales Outstanding (DSO).</p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Bronx, New York. This role involves handling accounts receivable tasks, managing business-to-business collections, and ensuring accurate payment posting and reconciliation. If you have a strong background in collections and proficiency with QuickBooks Online, we encourage you to apply.<br><br>Responsibilities:<br>• Manage business-to-business collections, ensuring timely follow-up and resolution of outstanding payments.<br>• Post payments accurately to customer accounts and maintain detailed transaction records.<br>• Perform account reconciliations to ensure financial data integrity.<br>• Provide excellent customer service to address inquiries and resolve payment issues.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.<br>• Utilize QuickBooks Online to manage accounts receivable and track payment statuses.<br>• Prepare and maintain regular reports on collections activities and account statuses.<br>• Analyze aging reports to prioritize collection efforts and minimize overdue balances.
<p><strong>Remote Collections Opportunity </strong>- <strong>Part Time: 20-25 Hours Per Week</strong></p><p><br></p><p>We are looking for a motivated Collections Specialist to assist a client with a clean-up project. </p><p><br></p><p>Responsibilities:</p><p>• Manage and resolve outstanding accounts receivable balances to ensure timely collection of payments.</p><p>• Communicate professionally with clients to address payment discrepancies and negotiate solutions.</p><p>• Maintain accurate records of collections activities and update internal systems accordingly.</p><p>• Collaborate with the finance team to identify and address issues impacting payment cycles.</p><p>• Provide regular reports on collections progress and account statuses to management.</p><p>• Implement effective strategies to improve cash flow and reduce outstanding balances.</p><p>• Analyze accounts to identify trends and recommend improvements to the collections process.</p><p>• Ensure compliance with company policies and regulations during all collections activities.</p><p>• Assist in cleaning up aged accounts and organizing financial data for long-term efficiency.</p>
We are looking for a detail-oriented Collections Specialist to join our team in Indianapolis, Indiana. In this contract role, you will play a vital part in managing accounts receivable, ensuring timely payment posting, and establishing effective payment arrangements. This position is ideal for someone with strong organizational skills and a focus on maximizing cash flow from outstanding accounts.<br><br>Responsibilities:<br>• Process and post payments accurately using accounting software systems.<br>• Contact clients to negotiate and establish payment arrangements for overdue accounts.<br>• Utilize tools such as Accurint and CRM systems to track and manage collections activities.<br>• Respond to inbound calls professionally to address billing inquiries and resolve payment issues.<br>• Handle claim administration tasks to ensure proper documentation and follow-up.<br>• Monitor accounts receivable to identify and prioritize collection efforts.<br>• Collaborate with internal teams to streamline billing functions and optimize collection processes.<br>• Maintain accurate records of all collections and payment activities.<br>• Analyze accounts to identify discrepancies and take corrective actions as needed.<br>• Ensure compliance with company policies and relevant financial regulations.
<p>We’re partnering with a well-established credit union experiencing significant growth and team integration! Their collections department now supports both direct and indirect lending and is seeking a service-minded professional to join their team.</p><p><br></p><p>Apply today or contact our team at 563-359-3995 to learn more. Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Details:</p><p>Location - Onsite: Moline, IL</p><p>Hours: M-F 8:30am-5pm</p><p>Duration: Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Handle early-stage delinquency queues (typically 7+ days past due) with a focus on proactive, respectful outreach via phone, text, and email</p><p>- Respond to inbound member calls regarding locked accounts, payment issues, and account recovery</p><p>- Collaborate with team members to find solutions and bring accounts back into good standing</p><p>- Progress into more complex queues over time, with opportunities to develop negotiation skills</p><p>- Contribute to a team culture that emphasizes member service, accountability, and collaboration</p>
<p>Growing firm located in the South Jersey area is looking to staff a success-driven Collections Manager with proven proficiency with collections software and ERP systems. The Collections Manager will be responsible for overseeing the firm’s collections department and collections activities ensuring timely collection of outstanding accounts receivable, maintaining positive customer relationships, and minimizing credit risk. This role involves supervising collections staff, developing policies and procedures, and ensuring compliance with regulations. In this role, the candidate must possess strong communication skills, excellent analytical skills, and outstanding leadership capabilities. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Verify customer payments</p><p>· Review and update client records</p><p>· Assess risk involved in loan transactions</p><p>· Negotiate payment terms</p><p>· Post cash receipts</p><p>· Implement collection procedures and policies</p><p>· Recommend opportunities for improvement</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>Are you a financial wizard who loves numbers <em>and</em> building relationships? Do you pride yourself on having top-notch organizational skills combined with a knack for problem-solving? Then you might be the Credit & Collections superhero our client has been waiting for!</p><p><strong>What’s in it for YOU?</strong></p><p>✅ <strong>HYBRID FLEXIBILITY</strong> — After the first two weeks of exciting training, enjoy the best of both worlds: 3 days in our beautiful office and 2 days working from the comfort of your home! 🌟</p><p>✅ <strong>GROWTH OPPORTUNITY</strong> — This is a <strong>direct-hire position</strong>, meaning you’re not here for a temporary gig—you’re here to grow your career!</p><p>✅ <strong>TEAM CULTURE</strong> — Join a fun and supportive group that values collaboration, innovation, and professional development. (Yes, you can finally look forward to Mondays!)</p><p><br></p><p><strong>What You’ll Do</strong></p><p>💰 Manage and monitor business customer accounts to ensure timely invoicing and payments.</p><p>🤝 Build strong relationships with clients to understand payment challenges and offer solutions.</p><p>📊 Maintain detailed records so you’re always ahead of the game.</p><p>🚀 Leverage your problem-solving skills to resolve discrepancies quickly and professionally.</p>
We are looking for an experienced Collections Specialist to join our team on a contract basis in Santa Clara, California. In this role, you will focus on managing accounts receivable and ensuring timely collection of outstanding balances. This position is ideal for someone who thrives in a fast-paced environment and has a strong background in commercial and consumer collections.<br><br>Responsibilities:<br>• Manage accounts receivable to ensure timely collection of outstanding balances.<br>• Perform thorough follow-ups with clients on overdue payments using effective communication strategies.<br>• Analyze and resolve billing discrepancies to maintain accurate financial records.<br>• Utilize tools such as FileMaker Pro and QuickBooks to streamline collection processes.<br>• Maintain detailed documentation of collection activities and payment arrangements.<br>• Collaborate with internal teams to address account issues and improve collection efficiency.<br>• Apply a detail-focused yet assertive approach to encourage timely payments.<br>• Identify and escalate complex collection issues to management as necessary.<br>• Monitor and report on collection metrics and progress to stakeholders.<br>• Ensure compliance with company policies and industry regulations during collection activities.
<p>We are looking for a dedicated Collections Specialist to join our team in York, Pennsylvania. In this role, you will focus on managing chargebacks, processing disputes, and ensuring accurate credit handling for customer accounts. This position requires strong attention to detail, excellent communication skills, and a solid understanding of collection processes.</p><p><br></p><p>Responsibilities:</p><p>• Handle customer chargebacks based on contract terms.</p><p>• Investigate and resolve disputes related to chargebacks.</p><p>• Process credits to customer accounts.</p><p>• Monitor and manage outstanding chargebacks across customer accounts.</p><p>• Provide support by performing duties for team members.</p><p>• Utilize SAP and Microsoft Office tools to streamline processes and enhance efficiency</p>
We are looking for an experienced Collections Specialist to join our team in Downers Grove, Illinois. This is a long-term contract position ideal for someone with a strong background in B2B collections and excellent communication skills. The role requires adaptability and a keen analytical mindset to effectively manage accounts and resolve outstanding balances.<br><br>Responsibilities:<br>• Manage and oversee the collection process for business-to-business accounts, ensuring timely resolution of outstanding balances.<br>• Maintain accurate records of interactions and payments, updating systems with relevant information.<br>• Communicate professionally with clients to address payment issues and negotiate solutions.<br>• Analyze account data to identify trends and prioritize collection efforts.<br>• Collaborate with internal teams to address discrepancies and support account reconciliation.<br>• Adapt to changing work environments, procedures, and priorities to meet organizational needs.<br>• Provide regular updates and reports on collection status to management.<br>• Ensure compliance with company policies and regulations during all collection activities.
