Responsibilities:• Monitor accounts daily to identify overdue payments and outstanding balances.• Initiate collection calls and correspondence to ensure timely receipt of payments.• Assist in cash application processes by researching and applying customer remittances accurately.• Collaborate with sales and senior management to expedite collections as needed.• Process refunds, credit card payments, and e-check transactions.• Resolve billing discrepancies and address client concerns promptly.• Reduce delinquency rates by actively managing assigned accounts.• Prepare detailed reports on collection activities and progress for management review.• Communicate effectively with internal teams regarding customer account updates.• Perform additional duties as assigned to support the collections department.

• Proven experience as a Collections Specialist or similar role. • Understanding of various collection strategies and techniques. • Exceptional communication and interpersonal skills. • Strong problem-solving and analytical abilities. • Ability to prioritize and manage multiple tasks efficiently. • 3-5 years of high-volume collections experience. • Proficiency in Microsoft Office applications, including Word and Excel. • High school diploma required; an Associate's or Bachelor's degree is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

West Babylon, NY
onsite
Temporary
28.00 - 28.05 USD / Hourly
Responsibilities:• Monitor accounts daily to identify overdue payments and outstanding balances.• Initiate collection calls and correspondence to ensure timely receipt of payments.• Assist in cash application processes by researching and applying customer remittances accurately.• Collaborate with sales and senior management to expedite collections as needed.• Process refunds, credit card payments, and e-check transactions.• Resolve billing discrepancies and address client concerns promptly.• Reduce delinquency rates by actively managing assigned accounts.• Prepare detailed reports on collection activities and progress for management review.• Communicate effectively with internal teams regarding customer account updates.• Perform additional duties as assigned to support the collections department.
2025-09-18T20:09:19Z