We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. In this Contract-to-Permanent position, you will play a key role in ensuring seamless communication with customers, managing orders, and supporting backend processes with efficiency and precision. This is an opportunity to contribute to a dynamic environment while enhancing your customer service and administrative skills. Responsibilities: • Greet customers promptly and professionally upon arrival. • Maintain accurate records of incoming orders, ensuring they are logged, jackets pulled, and distributed appropriately. • Confirm receipt of all incoming orders with customers, adhering to a minimum 30-minute response time. • File job jackets systematically in designated cabinets for easy retrieval. • Create production tickets, load tags, and additional copies for production processes, with an expectation of completing five tasks per hour. • Generate sales orders and delivery tickets by adjusting or creating parts, entering data into the system, and printing required documentation. • Maintain logs for all completed backend tasks and sales orders to ensure accurate records. • Handle inbound and outbound calls, providing exceptional service and resolving inquiries efficiently. • Schedule appointments and manage email correspondence to support customer needs. • Utilize Microsoft Excel and Word for data entry and reporting tasks.

• High school diploma or equivalent certification. • At least one year of experience in data entry or a similar administrative role. • Proficient typing skills with a minimum speed of 35 words per minute and high accuracy. • Strong computer skills, including familiarity with Microsoft Excel and Word. • Exceptional attention to detail and organizational capabilities. • Excellent communication skills, both written and verbal. • Experience with Sage Business Works is a plus but not mandatory. • Ability to multitask and prioritize tasks in a fast-paced environment.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Pico Rivera, CA
onsite
Contract / Temporary to Hire
19.00 - 21.00 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. In this Contract-to-Permanent position, you will play a key role in ensuring seamless communication with customers, managing orders, and supporting backend processes with efficiency and precision. This is an opportunity to contribute to a dynamic environment while enhancing your customer service and administrative skills. Responsibilities: • Greet customers promptly and professionally upon arrival. • Maintain accurate records of incoming orders, ensuring they are logged, jackets pulled, and distributed appropriately. • Confirm receipt of all incoming orders with customers, adhering to a minimum 30-minute response time. • File job jackets systematically in designated cabinets for easy retrieval. • Create production tickets, load tags, and additional copies for production processes, with an expectation of completing five tasks per hour. • Generate sales orders and delivery tickets by adjusting or creating parts, entering data into the system, and printing required documentation. • Maintain logs for all completed backend tasks and sales orders to ensure accurate records. • Handle inbound and outbound calls, providing exceptional service and resolving inquiries efficiently. • Schedule appointments and manage email correspondence to support customer needs. • Utilize Microsoft Excel and Word for data entry and reporting tasks.
2025-09-04T21:04:40Z