We are looking for a dedicated Customer Service Representative to join our team in Pasadena, California. In this Contract-to-permanent position, you will play a vital role in supporting our customers by handling inquiries, processing orders, and maintaining accurate records. If you have a passion for delivering exceptional service and thrive in a detail-oriented environment, we encourage you to apply. Responsibilities: • Accurately input and update customer information in the database. • Process customer orders and ensure timely and precise order fulfillment. • Address customer inquiries, complaints, and issues with professionalism and efficiency. • Collaborate with internal departments to meet customer needs and resolve discrepancies. • Manage and verify unconfirmed orders, ensuring all updates are communicated effectively to sales representatives. • Assist with order entry, confirmations, and updates, including replacements and special orders. • Generate reports summarizing customer interactions and order data. • Support reception desk duties and administrative tasks as needed. • Handle style and color setups, swatch uploads, and distribution of orders into designated size breaks. • Assist with creating credit memos, invoice proofs, and delivery confirmations.

• High school diploma or equivalent; associate degree or higher preferred. • Minimum of 3 years of experience in customer service or data entry roles. • Proficient in Microsoft Office Suite, including Word and Excel. • Strong organizational skills and attention to detail. • Excellent verbal and written communication abilities. • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Proven ability to work independently and collaboratively as part of a team. • Familiarity with customer service software or systems is a plus.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Pasadena, CA
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Pasadena, California. In this Contract-to-permanent position, you will play a vital role in supporting our customers by handling inquiries, processing orders, and maintaining accurate records. If you have a passion for delivering exceptional service and thrive in a detail-oriented environment, we encourage you to apply. Responsibilities: • Accurately input and update customer information in the database. • Process customer orders and ensure timely and precise order fulfillment. • Address customer inquiries, complaints, and issues with professionalism and efficiency. • Collaborate with internal departments to meet customer needs and resolve discrepancies. • Manage and verify unconfirmed orders, ensuring all updates are communicated effectively to sales representatives. • Assist with order entry, confirmations, and updates, including replacements and special orders. • Generate reports summarizing customer interactions and order data. • Support reception desk duties and administrative tasks as needed. • Handle style and color setups, swatch uploads, and distribution of orders into designated size breaks. • Assist with creating credit memos, invoice proofs, and delivery confirmations.
2025-10-01T15:28:57Z