We are looking for a dedicated Customer Service Associate to join a Jewish non-profit organization. This is a 3-month contract position lasting until December 2025. You will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues through effective communication channels. This role requires a proactive individual with excellent interpersonal skills and the ability to manage multiple tasks efficiently. Hours are 8am-4pm and pay is up to $23/hr. Responsibilities:• Respond promptly to customer inquiries via email, phone, and other communication channels.• Manage and organize customer correspondence to ensure timely and accurate responses.• Maintain detailed records of customer interactions and solutions provided.• Resolve customer issues by identifying their needs and offering appropriate solutions.• Collaborate with team members to improve service processes and customer satisfaction.• Communicate clearly and effectively to establish a positive rapport with customers.• Handle incoming phone messages and direct them to the appropriate department as needed.• Monitor and follow up on unresolved customer concerns to ensure resolution.• Provide feedback to management on recurring customer issues to enhance service offerings.

• Proven experience in a customer service role, preferably in a fast-paced environment. • Strong verbal and written communication skills. • Ability to manage email correspondence and phone messages effectively. • Excellent organizational and multitasking abilities. • Proficiency in using customer service software and tools. • Problem-solving skills with a customer-focused mindset. • High level of professionalism and attention to detail. • Ability to work both independently and collaboratively within a team.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Los Angeles, CA
onsite
Temporary
20.00 - 23.00 USD / Hourly
We are looking for a dedicated Customer Service Associate to join a Jewish non-profit organization. This is a 3-month contract position lasting until December 2025. You will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues through effective communication channels. This role requires a proactive individual with excellent interpersonal skills and the ability to manage multiple tasks efficiently. Hours are 8am-4pm and pay is up to $23/hr. Responsibilities:• Respond promptly to customer inquiries via email, phone, and other communication channels.• Manage and organize customer correspondence to ensure timely and accurate responses.• Maintain detailed records of customer interactions and solutions provided.• Resolve customer issues by identifying their needs and offering appropriate solutions.• Collaborate with team members to improve service processes and customer satisfaction.• Communicate clearly and effectively to establish a positive rapport with customers.• Handle incoming phone messages and direct them to the appropriate department as needed.• Monitor and follow up on unresolved customer concerns to ensure resolution.• Provide feedback to management on recurring customer issues to enhance service offerings.
2025-09-26T00:43:45Z