We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. In this Contract-to-Permanent position, you will play a vital role in managing credit and collections activities for an assigned portfolio of customers, ensuring smooth account operations and resolving payment discrepancies. This role requires a proactive approach to customer service, financial analysis, and collaboration across departments. Responsibilities: • Organize and oversee credit and collections activities for assigned customer accounts, ensuring accurate documentation and timely follow-up. • Address customer inquiries about account balances, payment discrepancies, and invoice histories, delivering exceptional service to shippers and agents. • Utilize imaging systems and electronic file networks to retrieve documentation, investigate invoicing disputes, and coordinate corrections with billing and accounting teams. • Prepare monthly summaries of collections progress and contribute to portfolio reviews with management, escalating unresolved issues as needed. • Analyze customer account performance and provide recommendations for credit limit adjustments based on revenue trends and business needs. • Investigate short-paid invoices by collaborating with agents, business development executives, and carrier services personnel to determine necessary revisions or chargebacks. • Assist the accounting department in obtaining requested payment remittance information for assigned portfolios. • Collaborate with management to develop strategies for involving third-party collections firms when necessary. • Manage multiple tasks efficiently while meeting deadlines in a fast-paced work environment.

• Bachelor’s degree in Finance, Accounting, or Business preferred; high school diploma or equivalent required. • At least 2 years of experience in collections or a related field; a combination of education and experience will be considered. • Strong communication skills with a focus on delivering excellent customer service. • Demonstrated ability to work both independently and collaboratively as part of a team. • Exceptional organizational skills and attention to detail. • Proficiency in Microsoft Excel, Word, and Outlook. • Ability to prioritize tasks effectively and manage deadlines in a dynamic environment. • Familiarity with accounting software systems and a solid understanding of accounts receivable and collection processes.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Moon Twp, PA
onsite
Contract / Temporary to Hire
28.00 - 30.00 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. In this Contract-to-Permanent position, you will play a vital role in managing credit and collections activities for an assigned portfolio of customers, ensuring smooth account operations and resolving payment discrepancies. This role requires a proactive approach to customer service, financial analysis, and collaboration across departments. Responsibilities: • Organize and oversee credit and collections activities for assigned customer accounts, ensuring accurate documentation and timely follow-up. • Address customer inquiries about account balances, payment discrepancies, and invoice histories, delivering exceptional service to shippers and agents. • Utilize imaging systems and electronic file networks to retrieve documentation, investigate invoicing disputes, and coordinate corrections with billing and accounting teams. • Prepare monthly summaries of collections progress and contribute to portfolio reviews with management, escalating unresolved issues as needed. • Analyze customer account performance and provide recommendations for credit limit adjustments based on revenue trends and business needs. • Investigate short-paid invoices by collaborating with agents, business development executives, and carrier services personnel to determine necessary revisions or chargebacks. • Assist the accounting department in obtaining requested payment remittance information for assigned portfolios. • Collaborate with management to develop strategies for involving third-party collections firms when necessary. • Manage multiple tasks efficiently while meeting deadlines in a fast-paced work environment.
2025-10-03T14:54:08Z