<p>An organization in Downtown Pittsburgh is in need of temporary Collections Specialist:</p><p><br></p><p>The position is onsite, remote, or hybrid.</p><p><br></p><p>The role is either part-time or can be full time.</p><p><br></p><p>Parking is not free.</p><p><br></p><p>The Collection Specialist would be responsible for the following duties:</p><ul><li>Make outbound calls to businesses (of various sizes) to follow up on outstanding invoices and ensure prompt payment.</li><li>Manage collection efforts for <strong>trust and estate clients</strong>, providing specialized support based on their unique business needs.</li><li>Build and foster relationships, even with smaller or more informal companies, while maintaining a professional tone and demeanor.</li><li>Utilize strong interpersonal and communication skills to effectively interact with companies that vary in complexity, size, and formality.</li><li>Accurately document all collection activities and track payment agreements using <strong>ProLaw</strong> and <strong>Interactor</strong>, ensuring proper adherence to organizational policies.</li><li>Leverage your tech-savvy abilities to navigate various tools efficiently for data entry and reporting.</li><li>Adapt to evolving workflow priorities while maintaining <strong>agility</strong> in approach and strategy.</li></ul><p>If you are interested in being considered for this Collection Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p><p><br></p>

<p>Proven experience in a collections or similar role, preferably within a B2B environment.</p><p>Strong verbal communication skills with a demonstrated ability to build rapport over the phone.</p><p>Confidence in managing interactions with businesses of varying sizes, including smaller, less formal entities.</p><p>Tech-savvy, with the ability to quickly learn and use tools like ProLaw, Interactor, and other related software.</p>

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