We are looking for a dedicated Customer Service Representative to join our team in McCook, Illinois. This Contract-to-permanent position offers the opportunity to support customers in a fast-paced environment, addressing inquiries related to waste and garbage collection services. If you thrive in dynamic settings and enjoy delivering exceptional service, this role is perfect for you. Responsibilities:• Respond to a high volume of inbound calls daily, ranging from 30 to 90, regarding garbage collection services.• Provide clear and accurate information to customers, ensuring their concerns are addressed promptly.• Resolve service-related issues using effective problem-solving techniques to achieve customer satisfaction.• Maintain professionalism and patience while working in a lively and fast-paced environment.• Record customer interactions meticulously to ensure accurate documentation and follow-up.• Coordinate with team members to meet collective goals while also working independently.• Manage multiple tasks simultaneously, balancing competing priorities effectively. The salary range for this position is $18/hr. to $20hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• Prior experience in customer service, preferably in a call center environment, is advantageous. • Ability to remain calm, composed, and detail oriented under pressure. • Strong communication skills paired with active listening abilities. • Proven capacity to multitask while adapting to dynamic situations. • Self-motivated individual with a collaborative approach to teamwork. • Demonstrated problem-solving skills with a focus on maintaining customer satisfaction.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Mccook, IL
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in McCook, Illinois. This Contract-to-permanent position offers the opportunity to support customers in a fast-paced environment, addressing inquiries related to waste and garbage collection services. If you thrive in dynamic settings and enjoy delivering exceptional service, this role is perfect for you. Responsibilities:• Respond to a high volume of inbound calls daily, ranging from 30 to 90, regarding garbage collection services.• Provide clear and accurate information to customers, ensuring their concerns are addressed promptly.• Resolve service-related issues using effective problem-solving techniques to achieve customer satisfaction.• Maintain professionalism and patience while working in a lively and fast-paced environment.• Record customer interactions meticulously to ensure accurate documentation and follow-up.• Coordinate with team members to meet collective goals while also working independently.• Manage multiple tasks simultaneously, balancing competing priorities effectively. The salary range for this position is $18/hr. to $20hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025-09-15T13:44:19Z