We are looking for a dedicated Customer Service Representative to join our team on a contract basis for 2-3 weeks in West LA, California. This role is ideal for someone who thrives in a fast-paced environment and enjoys helping customers resolve inquiries efficiently. As part of the advertising industry, you'll play a key role in delivering exceptional service and building positive client relationships. The role is onsite Monday-Friday from 9-5. Responsibilities:• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive interaction.• Handle order entry tasks with accuracy and attention to detail.• Address customer concerns effectively and provide solutions in a timely manner.• Collaborate with internal teams to ensure seamless communication and resolution of issues.• Maintain a high level of customer satisfaction by delivering exceptional service.• Manage both inbound and outbound calls to support customer needs.• Document customer interactions and maintain accurate records for future reference.• Utilize call center tools and systems to streamline workflows and enhance efficiency.• Follow company policies and procedures to ensure consistent service delivery.

• Previous experience in a call center or customer service role is required. • Proficiency in handling inbound and outbound calls with attention to detail. • Strong skills in order entry and data accuracy. • Excellent verbal and written communication abilities. • Ability to multitask and prioritize tasks in a fast-paced environment. • Familiarity with customer service tools and systems. • Problem-solving skills with a focus on customer satisfaction. • High school diploma or equivalent is required.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Los Angeles, CA
onsite
Temporary
18.00 - 21.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis for 2-3 weeks in West LA, California. This role is ideal for someone who thrives in a fast-paced environment and enjoys helping customers resolve inquiries efficiently. As part of the advertising industry, you'll play a key role in delivering exceptional service and building positive client relationships. The role is onsite Monday-Friday from 9-5. Responsibilities:• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive interaction.• Handle order entry tasks with accuracy and attention to detail.• Address customer concerns effectively and provide solutions in a timely manner.• Collaborate with internal teams to ensure seamless communication and resolution of issues.• Maintain a high level of customer satisfaction by delivering exceptional service.• Manage both inbound and outbound calls to support customer needs.• Document customer interactions and maintain accurate records for future reference.• Utilize call center tools and systems to streamline workflows and enhance efficiency.• Follow company policies and procedures to ensure consistent service delivery.
2025-09-23T00:28:46Z