A leading healthcare organization in Honolulu, Hawaii, is seeking a professional and welcoming Receptionist to be the face of its dynamic team. This position plays a key role as the first point of contact for patients, visitors, and staff and is critical to maintaining a positive and seamless experience for all. The ideal candidate will demonstrate excellent organizational and customer service skills while ensuring compliance with healthcare regulations and office protocols. This position is fully on-site at the healthcare office in Honolulu to ensure hands-on interaction with patients and staff. Candidates must be based in Hawaii and available to attend in-person interviews. To apply, please call us at 808-531-0800. Responsibilities:<ul><li>Front Desk Duties: Greet patients and visitors with professionalism and warmth, answer incoming calls promptly, and route them to the appropriate department.</li><li>Appointment Scheduling: Assist visitors and patients with scheduling, confirming, and rescheduling appointments, ensuring accuracy in the scheduling system.</li><li>Patient Check-In and Check-Out: Handle patient intake, verify insurance details, collect co-pays, and ensure patient data is up to date.</li><li>Administrative Support: Assist with filing, scanning, and organizing patient information and medical records, ensuring privacy and HIPAA compliance.</li><li>Communication Management: Receive and distribute mail, faxes, and messages efficiently.</li><li>Office Coordination: Monitor and replenish office supplies, manage vendor deliveries, and maintain the cleanliness and organization of the front office area.</li><li>Customer Service: Provide accurate information about the practice’s policies, services, and procedures to patients and ensure patient concerns are addressed promptly or escalated appropriately.</li></ul>

Qualifications:<ul><li>Experience: Minimum of 1–2 years of receptionist or front office experience, preferably in a medical or healthcare setting.</li><li>Skills: Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.</li><li>Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling or Electronic Medical Records (EMR) systems.</li><li>Communication Skills: Excellent verbal and written communication skills with a friendly, empathetic demeanor.</li><li>Education: High school diploma required; additional certifications or coursework in medical office administration is a plus.</li><li>Location-Specific Knowledge: Familiarity with Hawaii’s unique healthcare practices or cultural sensitivity is highly valued.</li></ul>

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Honolulu, HI
remote
Temporary
20.00 - 21.00 USD / Hourly
A leading healthcare organization in Honolulu, Hawaii, is seeking a professional and welcoming Receptionist to be the face of its dynamic team. This position plays a key role as the first point of contact for patients, visitors, and staff and is critical to maintaining a positive and seamless experience for all. The ideal candidate will demonstrate excellent organizational and customer service skills while ensuring compliance with healthcare regulations and office protocols. This position is fully on-site at the healthcare office in Honolulu to ensure hands-on interaction with patients and staff. Candidates must be based in Hawaii and available to attend in-person interviews. To apply, please call us at 808-531-0800. Responsibilities:<ul><li>Front Desk Duties: Greet patients and visitors with professionalism and warmth, answer incoming calls promptly, and route them to the appropriate department.</li><li>Appointment Scheduling: Assist visitors and patients with scheduling, confirming, and rescheduling appointments, ensuring accuracy in the scheduling system.</li><li>Patient Check-In and Check-Out: Handle patient intake, verify insurance details, collect co-pays, and ensure patient data is up to date.</li><li>Administrative Support: Assist with filing, scanning, and organizing patient information and medical records, ensuring privacy and HIPAA compliance.</li><li>Communication Management: Receive and distribute mail, faxes, and messages efficiently.</li><li>Office Coordination: Monitor and replenish office supplies, manage vendor deliveries, and maintain the cleanliness and organization of the front office area.</li><li>Customer Service: Provide accurate information about the practice’s policies, services, and procedures to patients and ensure patient concerns are addressed promptly or escalated appropriately.</li></ul>
2025-08-28T02:43:45Z