<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
<p>Robert Half is seeking a highly motivated Customer Service Representative to join a local team. This role is ideal for a professional who excels in providing outstanding support to clients, demonstrates strong mathematical abilities, and possesses proficiency with Microsoft Suites.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Accurately process orders, returns, and account changes while applying strong math skills to verify billing, discounts, and calculations.</li><li>Use Microsoft Suites (Excel, Word, Outlook, and PowerPoint) to document interactions, track case status, and generate customer reports.</li><li>Resolve customer issues and follow up to ensure satisfaction and retention.</li><li>Collaborate with internal teams to ensure efficient problem-solving and seamless client experience.</li><li>Maintain high attention to detail in all communications and data entry.</li></ul><p><br></p>
<p>We are seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will provide outstanding service to customers, ensuring inquiries, orders, and concerns are handled efficiently and professionally. This position offers opportunities for growth within the organization while contributing to a culture of excellent customer care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter customer orders accurately and verify details for completeness.</li><li>Communicate order status, shipping dates, and any potential delays to customers.</li><li>Handle special-order requests and ensure appropriate follow-up.</li><li>Manage web-based orders and provide timely updates to relevant teams.</li><li>Log customer feedback, complaints, and resolution details.</li><li>Support internal teams, including marketing and sales, as needed.</li><li>Respond to general inquiries about the company and provide requested information.</li><li>Process payments and verify accuracy of transactions.</li><li>Coordinate with production, shipping, and courier services to resolve order issues.</li><li>Assist with clerical tasks and special projects, such as generating quotes, issuing purchase orders, maintaining records, and producing invoices.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.<br><br>Responsibilities:<br>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.<br>• Handle product returns, warranty claims, and other customer-related issues with professionalism.<br>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.<br>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.<br>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p><br></p><p>Salary is 50,000 - 60,000.</p><p><br></p><p>Benefits include medical, dental, vision insurance, and pension plan.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
<p>A busy company in the Randolph area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today! </p>
<p>We are looking for a motivated and detail-oriented Customer Success Specialist to join our team in Piscataway, New Jersey. This is a contract position with potential for extension, requiring a hybrid work setup that includes 100% onsite training initially. The role involves delivering exceptional customer service by managing customer interactions and ensuring seamless coordination with various departments to meet service expectations. We are ideally looking for candidates with experience in SAP.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders, changes, and returns in accordance with established policies and procedures.</p><p>• Investigate shipping and invoicing discrepancies by collaborating with relevant departments and entering data into the customer satisfaction system.</p><p>• Partner with the sales team to exceed customer service goals and maintain high satisfaction levels.</p><p>• Coordinate with the supply chain team to manage embellishment fulfillment, including new logo setups, existing configurations, and delivery timelines.</p><p>• Communicate with supply chain and distribution teams regarding delivery schedules, tracking details, and order activities.</p><p>• Resolve issues related to orders placed on manual hold, ensuring timely solutions.</p><p>• Issue return goods authorizations (RGAs) for customers and manage required documentation.</p><p>• Provide backup support for picking, packing, and shipping literature as needed.</p><p>• Perform additional tasks and responsibilities as assigned to support the team and organizational goals.</p>
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p>We are looking for an experienced and dedicated Customer Service Liaison to join our team in Linden, New Jersey. In this role, you will serve as the primary point of contact for customer inquiries related to supply chain operations, ensuring seamless communication and exceptional service delivery. This is a long-term contract position offering the opportunity to make a meaningful impact within the oil and gas industry.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the central contact for customer queries, addressing concerns related to shipment status, documentation, and complex order management.</p><p>• Collaborate with operations teams and customers to ensure timely delivery of products and services.</p><p>• Manage invoicing processes, including handling exceptions such as letters of credit preparation.</p><p>• Investigate and resolve customer complaints, identifying process inefficiencies and driving continuous improvement.</p><p>• Conduct root cause analyses to enhance operational efficiency and optimize workflows.</p><p>• Participate in customer visits alongside sales teams to strengthen relationships and improve service levels.</p><p>• Contribute to ongoing improvement projects by sharing expertise and gaining broader knowledge within the organization.</p><p>• Analyze data using tools to identify trends and support process optimization.</p><p>• Ensure compliance with safety standards while fostering strong relationships with diverse stakeholders.</p>
<p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
We are looking for a personable and detail-oriented Receptionist to join our team on a contract basis in Greenwich, Connecticut. This role involves managing front desk operations and providing excellent service to both visitors and employees. The ideal candidate will be organized, approachable, and ready to handle a variety of tasks in a dynamic environment.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure they are directed to the appropriate contacts or areas.<br>• Answer and manage incoming phone calls with a detail-oriented and friendly demeanor.<br>• Prepare coffee and maintain a clean and organized kitchen space.<br>• Assist with coordinating food and mail deliveries to the office.<br>• Use Microsoft Outlook to schedule and oversee conference room bookings effectively.<br>• Support general office operations, including handling miscellaneous tasks as needed.<br>• Maintain a welcoming and detail-oriented atmosphere at the front desk.<br>• Collaborate with team members to ensure smooth daily operations.
<p><strong>Accounts Receivable Collector in Plainview, Long Island, NY </strong></p><p>Are you an Accounts Receivable professional with a proven ability to resolve collection issues and perform complex reconciliations? </p><p><strong>Anna Parson at Robert Half </strong>is seeking a detail-oriented <strong>Accounts Receivable Collector </strong>with exceptional Excel proficiency and strong communication skills to manage and resolve outstanding receivables efficiently.</p><p><strong>As the Accounts Receivable Collector, you will: </strong></p><ul><li>Manage all aspects of accounts receivable collections, including contacting customers for payment resolution.</li><li>Execute complex reconciliations across multiple accounts and data sources.</li><li>Accurately identify and resolve discrepancies with attention to detail.</li><li>Document collection calls and payment arrangements thoroughly.</li><li>Prepare and analyze AR aging and reconciliation reports using advanced Excel functions such as pivot tables, VLOOKUP, and formulas.</li><li>Partner with internal teams to address disputes and support month-end close activities.</li></ul><p><strong>Contact Anna Parson at Robert Half</strong> if you are a proactive problem-solver ready to make an impact! Or Apply now!</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Parsippany, New Jersey. This long-term contract role offers a blend of on-site and remote work, providing flexibility while maintaining productivity. The ideal candidate will bring expertise in collections and billing processes, ensuring outstanding invoices are managed efficiently and payments are accurately recorded.</p><p><br></p><p>Responsibilities:</p><p>• Make collection calls to follow up on overdue invoices and secure payment commitments.</p><p>• Accurately record cash receipts to maintain up-to-date financial documentation.</p><p>• Prepare and distribute invoices in a timely and detail-oriented manner.</p><p>• Monitor overdue payments and determine expected payment dates to ensure timely collections.</p><p>• Utilize systems such as Coupa and Ariba to streamline invoicing and payment tracking.</p><p>• Collaborate with internal teams to resolve discrepancies and address customer concerns.</p><p>• Maintain detailed records of all collection activities for future reference.</p><p>• Provide regular updates on collections status and outstanding accounts to management.</p><p>• Ensure compliance with company policies and procedures throughout the collections process.</p>
<p>We are looking for a detail-oriented and meticulous Office Manager/Administrative Assistant to join our client's team in the Horsham Area, Pennsylvania. In this on-site role, you will be the first point of contact for guests, clients, and staff while ensuring smooth administrative operations within the office. The ideal candidate will bring excellent organizational skills, a proactive attitude, and the ability to multitask in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, clients, and staff with a courteous and friendly demeanor.</p><p>• Manage incoming phone calls, direct inquiries, and oversee company correspondence effectively.</p><p>• Coordinate appointments, meeting schedules, and assist with calendar management.</p><p>• Ensure common office areas are organized, clean, and well-stocked.</p><p>• Provide administrative support across departments, including data entry, document preparation, and filing.</p><p>• Oversee procurement of office supplies and coordinate vendor services as needed.</p><p>• Facilitate internal communications by distributing memos, updates, and announcements.</p><p>• Handle sensitive and confidential information with the utmost discretion.</p><p>• Identify and implement improvements to office workflows and processes.</p><p>• Utilize Microsoft Office Suite and other platforms to support office management tasks.</p>
We are looking for an experienced Collections Specialist to join our team in New York, New York. This contract position offers an exciting opportunity to contribute to the financial services industry by managing and optimizing collections processes. The ideal candidate will excel in commercial and consumer collections while leveraging their expertise in credit and billing systems.<br><br>Responsibilities:<br>• Handle the collection of outstanding payments from both commercial and consumer accounts.<br>• Analyze account details to determine payment discrepancies and resolve billing issues efficiently.<br>• Collaborate with clients and internal teams to negotiate payment plans and ensure timely resolution.<br>• Utilize NetSuite and Microsoft Excel to maintain accurate records of collections activities.<br>• Develop and implement effective strategies to improve collection rates and reduce delinquency.<br>• Monitor accounts regularly to identify trends and recommend corrective actions.<br>• Communicate professionally with clients to address payment concerns and maintain positive relationships.<br>• Generate reports and provide insights to management regarding collection performance.<br>• Ensure compliance with company policies and industry regulations during all collection activities.
We are looking for a Front Desk Coordinator to join our team in Englewood, New Jersey. This is a Contract position that requires excellent communication skills, a friendly demeanor, and a strong ability to manage patient interactions efficiently. The ideal candidate will play a pivotal role in ensuring a smooth and welcoming experience for patients while assisting with administrative tasks.<br><br>Responsibilities:<br>• Greet patients warmly upon arrival and create a welcoming environment.<br>• Handle patient registration processes for approximately six to seven individuals daily.<br>• Collect co-payments accurately and efficiently during check-in.<br>• Support insurance verification and address patient inquiries about coverage.<br>• Respond promptly to inbound calls and provide helpful information or assistance.<br>• Assist patients with any questions or concerns regarding their appointments.<br>• Maintain organized records and ensure that all documentation is completed correctly.<br>• Provide additional administrative support as needed to ensure smooth operations.<br>• Collaborate with team members to address any unforeseen challenges or tasks.
We are looking for a dynamic and highly personable Receptionist to join our team in Brooklyn, New York. This is a contract position in a fast-paced, high-energy environment where you will serve as the first point of contact for hundreds of visitors daily. The role requires exceptional communication skills, confidence, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet and assist all visitors with inquiries, directions, and questions regarding office locations within the building.<br>• Maintain an attentive and welcoming demeanor as the primary point of contact at the reception desk.<br>• Utilize tools like Slack, Google Chat, and ZenDesk to manage communications and provide timely assistance.<br>• Handle a multi-line phone system to answer inbound calls and direct them appropriately.<br>• Coordinate and order lunches for clients and prepare meeting spaces as needed.<br>• Ensure a smooth flow of visitors by staying stationed at the desk near the building's elevators.<br>• Provide concierge services to enhance the visitor experience.<br>• Manage daily administrative tasks with precision and attention to detail.<br>• Act as a liaison between office staff and external visitors, ensuring efficient communication.
<p>We are looking for a detail-oriented Service Coordinator to manage scheduling, communication, and operational tasks for our service team in Union County, New Jersey. This role involves coordinating with customers, dispatching technicians, and ensuring all service activities are executed efficiently. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and assign service jobs to technicians, considering skill sets, workloads, and availability.</p><p>• Communicate with customers to confirm appointments, access requirements, and project timelines.</p><p>• Adjust schedules to accommodate emergency requests, delays, or changes in scope.</p><p>• Maintain the service calendar and ensure daily technician schedules are up to date.</p><p>• Provide clear job instructions and expectations to both customers and technicians.</p><p>• Follow up on completed service jobs to ensure customer satisfaction and proper documentation.</p><p>• Process warranty claims and submit required documentation to manufacturers.</p><p>• Monitor technician safety compliance and assist with coordinating training and certifications.</p><p>• Maintain accurate service records, technician timesheets, and job-related documentation.</p><p>• Support inventory coordination by ensuring required parts are available for upcoming service jobs.</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Bronx, New York. This position involves managing front desk operations, ensuring smooth communication through multi-line phone systems, and maintaining a welcoming environment for clients and visitors. The role requires excellent customer service skills and attention to detail, as well as proficiency in administrative tasks.<br><br>Responsibilities:<br>• Greet clients and visitors warmly, ensuring they feel welcomed and directed appropriately.<br>• Operate and manage a multi-line phone system, including answering calls and routing them efficiently.<br>• Maintain and organize calendars, scheduling appointments and meetings as needed.<br>• Handle data entry tasks with accuracy and attention to detail.<br>• Monitor and replenish office supplies to ensure smooth daily operations.<br>• Provide exceptional customer service to clients and staff, addressing inquiries and concerns promptly.<br>• Support general office duties such as filing, photocopying, and document preparation.<br>• Ensure the reception area remains clean, organized, and detail-oriented at all times.<br>• Act as a point of contact for client-facing interactions, delivering a positive experience.<br>• Collaborate with team members to streamline office operations and enhance productivity.
<p>This role is the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and maintain a welcoming reception area.</li><li>Answer and direct calls using a multi-line phone system, ensuring accurate and timely communication.</li><li>Manage incoming and outgoing mail, including sorting and distributing correspondence.</li><li>Handle confidential documents and information with discretion.</li><li>Coordinate deliveries and ensure timely distribution to appropriate personnel.</li><li>Communicate effectively with managers and clients regarding job priorities and deadlines.</li><li>Assist with additional administrative projects and tasks as assigned.</li><li>Operate switchboard systems to transfer calls and provide information to callers.</li><li>Maintain accurate records of office supplies and assist with inventory management.</li><li>Support daily office functions to ensure smooth operations</li></ul>
