<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>60,000 - 70,000</p><p><br></p><p>benefits:</p><ul><li>medical</li><li>401k</li><li>paid time off</li><li>paid holidays</li><li>life insurance</li></ul><p>Responsibilities</p><ul><li>Enter customer orders accurately and efficiently into the system</li><li>Review orders for completeness, pricing accuracy, and proper documentation</li><li>Provide timely responses to customer inquiries via phone and email</li><li>Assist customers with order status updates, product information, and issue resolution</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. In this role, you will play a key part in ensuring customer satisfaction by providing efficient and attentive support. This is a long-term contract position offering an excellent opportunity to make a meaningful impact in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound calls, addressing customer inquiries and concerns.<br>• Process customer orders accurately and efficiently, ensuring all details are properly recorded.<br>• Maintain a high standard while handling both inbound and outbound calls.<br>• Assist customers with product information, troubleshooting, and resolving issues.<br>• Document interactions and updates in the system to ensure accurate record-keeping.<br>• Collaborate with team members to improve customer service processes and efficiency.<br>• Follow company policies and procedures while delivering exceptional service.<br>• Handle multiple tasks simultaneously, prioritizing customer needs effectively.<br>• Provide feedback to management regarding customer trends and potential improvements.<br>• Stay updated on company products, services, and policies to provide accurate information.
We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>Overview: Join our team as a Collections Specialist and play an essential role in managing accounts receivable and ensuring timely collections of outstanding balances. With a minimum of two years’ experience in collections, you will leverage your communication skills, attention to detail, and customer service orientation to support the financial health of our organization.</p><p>Key Responsibilities:</p><ul><li>Manage a portfolio of accounts, contacting customers via phone, email, and written correspondence to collect outstanding payments.</li><li>Research and resolve billing discrepancies, working collaboratively with internal departments and external clients.</li><li>Document all collection activities and update account records accurately in the system.</li><li>Maintain professional and effective communication to preserve strong client relationships while achieving collection goals.</li><li>Recommend accounts for escalation or write-off in accordance with company policies and procedures.</li><li>Prepare status reports on collection efforts and portfolio performance.</li><li>Adhere to all compliance regulations governing collections practices.</li></ul><p><br></p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
<p>Our client is seeking a detail-oriented Billing Associate to join their growing team. This role is ideal for someone who enjoys working with numbers, communicates clearly, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and issue invoices accurately and on schedule</li><li>Manage billing data within internal systems and Excel spreadsheets</li><li>Monitor and reconcile A/R activity, including payment posting and follow-up</li><li>Research and resolve billing discrepancies</li><li>Assist with month-end close tasks related to billing and receivables</li><li>Collaborate with internal departments to ensure accurate customer billing</li></ul><p><br></p>
<p>The salary for this position is 50,000-60,000. The benefits include Medical, dental, vision, 401(k), hybrid schedule disability insurance and life insurance.</p><p> </p><p>My client, a pharmaceutical company located in Teterboro, has an opportunity for an Accounts Payable Specialist. Offers Hybrid Schedule 2 days in office and 3 days from home!!</p><p> </p><p>Responsibilities: </p><ul><li>Preparation of doctor SOWs and payment for services rendered</li><li>Input vendor bills, obtain necessary approvals, process payments</li><li>Assist with Annual 1099 reporting</li><li>Preparation of weekly open bills reports for weekly batch payments</li><li>Assist with Annual Audit</li><li>Review and process monthly expense reports in Concur</li><li>Process monthly commission payments and email statements</li><li>Month-end journal entries and account analysis</li><li>Assist with Annual Sunshine Act reporting</li><li>Monitor shared accounting email to receive bills and answer customer/vendor questions</li><li>Additional Special Projects and Sales reporting</li></ul><p><br></p>
<p>80,000 - 90,000</p><p><br></p><p>Our client in the Somerville area is seeking to fill the role of Senior Procurement Specialist. This position involves key responsibilities in overseeing procurement processes, vendor management, and cost optimization strategies, as well as driving operational efficiency. The selected candidate will collaborate across teams to align purchasing activities with organizational priorities and ensure timely execution of procurement workflows. 3–5 years of procurement experience with significant exposure to advanced supply chain systems. Bachelor’s degree in business, supply chain, or a related field is preferred.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and manage supplier relationships to identify opportunities for improved value and cost savings.</li><li>Monitor and execute purchase orders through advanced software tools to ensure accurate and timely fulfillment.</li><li>Communicate and resolve vendor-related issues, including order discrepancies and changes to inventory plans.</li><li>Liaise with internal stakeholders to understand inventory and demand trends, driving informed purchasing decisions.</li><li>Prepare performance metrics and reports to evaluate procurement outcomes and supplier reliability.</li><li>Implement and refine policies and processes that support best practices in sourcing and procurement.</li><li>Conduct market research to identify trends impacting product cost and availability.</li></ul><p><br></p><p>Benefits: </p><ul><li>Medical, Dental, Vision Benefits </li><li>401k with a match </li><li>Paid Time Off </li></ul>
We are looking for a detail-oriented and friendly Receptionist to join our team in Woodbury, New York. This is a long-term contract opportunity that offers a dynamic work environment and the potential for overtime. The ideal candidate will excel at handling front desk responsibilities and managing phone systems effectively.<br><br>Responsibilities:<br>• Greet and assist visitors with a welcoming attitude, ensuring a positive first impression.<br>• Operate and manage a multi-line phone system, including answering and directing inbound calls promptly.<br>• Handle switchboard operations for up to 10 lines, ensuring smooth communication flow.<br>• Provide accurate information to callers and address inquiries with attention to detail.<br>• Maintain an organized and clean reception area to uphold company standards.<br>• Coordinate with staff to relay messages and manage communications efficiently.<br>• Support administrative tasks as needed, such as filing and scheduling.<br>• Monitor and respond to incoming calls with exceptional customer service skills.<br>• Assist part-time receptionists in maintaining consistent procedures and coverage.
We are looking for a Billing Specialist to join a fast-growing software company based in New York, New York. This role offers the opportunity to work with a global organization of over 1,500 employees, supporting essential finance operations and ensuring smooth billing and collections processes. The position is hybrid, requiring three days onsite, and includes comprehensive training to help you succeed.<br><br>Responsibilities:<br>• Manage billing and invoicing processes with precision to ensure all financial systems are accurate and aligned.<br>• Handle client inquiries and resolve billing-related issues promptly and professionally.<br>• Oversee collections efforts, collaborating with collection agencies to recover outstanding payments.<br>• Verify that Salesforce and NetSuite systems are synchronized and functioning effectively for billing purposes.<br>• Address and resolve client support tickets related to billing and collections.<br>• Monitor and manage accounts receivable, ensuring timely payments and accurate reporting.<br>• Execute detailed calculations and adjustments as required for billing accuracy.<br>• Support the finance team in achieving organizational goals and maintaining compliance with financial regulations.<br>• Participate in training sessions to continuously enhance billing and collections expertise.<br>• Collaborate with global financial headquarters to streamline processes and improve efficiency.
We are looking for an organized and detail-oriented Receptionist to join our team in Newark, New Jersey. As the first point of contact, you will play a key role in ensuring efficient communication and smooth operations within our education-focused environment. This is a long-term contract position that offers the opportunity to contribute to a dynamic and collaborative setting.<br><br>Responsibilities:<br>• Serve as the primary contact for visitors, students, and staff, ensuring a welcoming and detail-oriented atmosphere.<br>• Handle incoming calls promptly, providing accurate information and directing inquiries to the appropriate department.<br>• Manage student scheduling, coordinating appointments and maintaining accurate records.<br>• Oversee email correspondence, responding to inquiries and forwarding messages as necessary.<br>• Maintain an organized reception area, ensuring it is tidy and presentable at all times.<br>• Collaborate with team members to support administrative tasks and special projects.<br>• Monitor and manage scheduling systems to streamline operations.<br>• Assist with general office duties, including filing and data entry.<br>• Provide excellent customer service to address the needs of students, parents, and visitors.<br>• Ensure confidentiality and security of sensitive information while handling administrative tasks.
<p>We are looking for a dedicated Commercial Portfolio Specialist to join our team in Whitehouse Station, New Jersey. This role involves managing a portfolio of commercial clients, assessing credit risk, and ensuring smooth lending operations. The ideal candidate will bring expertise in financial analysis and a proactive approach to client relationship management.</p><p><br></p><p>HYBRID SCHEDULE + Excellent benefits (Medical, Dental, 401k w match). Apply today! </p><p><br></p><p>Responsibilities:</p><p>• Conduct annual risk assessments for commercial clients, managing approximately five reviews per month.</p><p>• Evaluate financial documents such as sales receipts and tax returns to analyze credit risk and ensure compliance.</p><p>• Perform credit reviews and underwriting tasks to support lending decisions.</p><p>• Travel as needed to conduct site reviews and build strong client relationships.</p><p>• Collaborate with other departments to address loan modifications requested by clients.</p><p>• Manage a portfolio of clients while maintaining high-quality service and operational efficiency.</p><p>• Support the implementation of loan changes and ensure all adjustments align with organizational policies.</p>
<p>We are looking for a detail-oriented and meticulous Office Manager/Administrative Assistant to join our client's team in the Horsham Area, Pennsylvania. In this on-site role, you will be the first point of contact for guests, clients, and staff while ensuring smooth administrative operations within the office. The ideal candidate will bring excellent organizational skills, a proactive attitude, and the ability to multitask in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, clients, and staff with a courteous and friendly demeanor.</p><p>• Manage incoming phone calls, direct inquiries, and oversee company correspondence effectively.</p><p>• Coordinate appointments, meeting schedules, and assist with calendar management.</p><p>• Ensure common office areas are organized, clean, and well-stocked.</p><p>• Provide administrative support across departments, including data entry, document preparation, and filing.</p><p>• Oversee procurement of office supplies and coordinate vendor services as needed.</p><p>• Facilitate internal communications by distributing memos, updates, and announcements.</p><p>• Handle sensitive and confidential information with the utmost discretion.</p><p>• Identify and implement improvements to office workflows and processes.</p><p>• Utilize Microsoft Office Suite and other platforms to support office management tasks.</p>
<p>We are looking for an organized and personable Front Desk Coordinator to join our team at a cosmetic plastic surgery center located in Monmouth County, New Jersey. This is a Contract to permanent position with the opportunity to transition into a long-term role offering a competitive salary and full benefits. The ideal candidate will play a pivotal role in creating a welcoming environment while efficiently managing front desk operations.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for patients and visitors, ensuring a detail-oriented and friendly experience.</p><p>• Manage a multi-line phone system to answer inbound calls and direct them to the appropriate department.</p><p>• Coordinate appointment scheduling and maintain an organized calendar for the practice.</p><p>• Provide concierge-level services by assisting patients with inquiries and ensuring their needs are met.</p><p>• Handle administrative tasks such as maintaining patient records and processing necessary paperwork.</p><p>• Collaborate with team members to support daily operations and uphold the practice’s standards.</p><p>• Maintain the cleanliness and organization of the front desk area.</p><p>• Assist with patient check-in and check-out procedures, ensuring accuracy and efficiency.</p><p>• Uphold confidentiality and compliance with HIPAA regulations.</p><p>• Represent the practice with attention to detail and maintain an appropriate appearance, adhering to the office attire guidelines.</p>
<p>About the Company</p><p>The organization is a full-service provider of <strong>Alternative Dispute Resolution (ADR)</strong> services, helping parties resolve legal disputes outside of traditional court litigation. ADR includes processes such as <strong>mediation and arbitration</strong>, which are generally faster, more private, and often less costly than going to court. </p><p><br></p><p>Job Summary</p><p>We are seeking a professional, personable, and organized <strong>Receptionist</strong> to join our team. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and efficient front office environment. The position involves answering phones, data entry, and general administrative support. This is an <strong>entry-level position</strong> with room for growth within the organization.</p><p>Ideal candidates are reliable, customer-focused, and able to multitask in a fast-paced setting.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and assist clients and legal professionals in a professional and friendly manner</li><li>Answer and direct incoming calls promptly and courteously</li><li>Confirm hearings and conferences</li><li>Assist with administrative tasks, including supporting the scheduling team, scanning, and data entry</li><li>Provide occasional coverage at the Manhattan office</li></ul><p><br></p>
We are looking for a dynamic and highly personable Receptionist to join our team in Brooklyn, New York. This is a contract position in a fast-paced, high-energy environment where you will serve as the first point of contact for hundreds of visitors daily. The role requires exceptional communication skills, confidence, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet and assist all visitors with inquiries, directions, and questions regarding office locations within the building.<br>• Maintain an attentive and welcoming demeanor as the primary point of contact at the reception desk.<br>• Utilize tools like Slack, Google Chat, and ZenDesk to manage communications and provide timely assistance.<br>• Handle a multi-line phone system to answer inbound calls and direct them appropriately.<br>• Coordinate and order lunches for clients and prepare meeting spaces as needed.<br>• Ensure a smooth flow of visitors by staying stationed at the desk near the building's elevators.<br>• Provide concierge services to enhance the visitor experience.<br>• Manage daily administrative tasks with precision and attention to detail.<br>• Act as a liaison between office staff and external visitors, ensuring efficient communication.
<p>55,000 - 65,000</p><p><br></p><p>benefits include:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p>Responsibilities: </p><ul><li>Set up meeting spaces and arrange lunches when needed</li><li>Welcome and assist visitors</li><li>Handle incoming calls, direct them appropriately, and relay messages</li><li>Manage the conference room schedule</li><li>Keep the office neat and presentable</li><li>Handle weekly grocery runs</li><li>Arrange repairs and coordinate maintenance vendors</li><li>Place weekly office supply orders</li></ul><p><br></p>
We are looking for a detail-oriented and personable Receptionist to join our team in Stamford, Connecticut. In this long-term contract role, you will serve as the first point of contact, ensuring smooth day-to-day operations and delivering exceptional customer service. This position offers the opportunity to work in a dynamic environment within the real estate and property industry.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, creating a welcoming environment.<br>• Manage incoming calls and direct them to the appropriate departments or individuals.<br>• Maintain a tidy and organized reception area, ensuring it reflects a high standard.<br>• Schedule appointments and coordinate meeting room usage efficiently.<br>• Assist with administrative tasks, including data entry and handling correspondence.<br>• Support office operations by ordering supplies and keeping inventory up to date.<br>• Monitor and distribute mail and deliveries promptly.<br>• Provide accurate information to clients and visitors regarding company services.<br>• Collaborate with team members to ensure smooth communication and workflow.<br>• Uphold company policies and procedures while interacting with clients and staff.
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in New York, New York. This short-term position requires someone with exceptional communication skills, strong organizational abilities, and the capability to handle front desk responsibilities in a fast-paced environment. The role involves providing a welcoming experience for visitors and supporting daily administrative tasks.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring they are directed to the appropriate person or location.<br>• Handle incoming and outgoing packages, coordinating with couriers as necessary.<br>• Maintain accurate visitor logs and distribute security badges as required.<br>• Manage the scheduling and upkeep of the boardroom, including equipment setup.<br>• Provide general administrative support, such as typing, filing, photocopying, and preparing mailers.<br>• Ensure the reception area remains organized and detail-oriented at all times.<br>• Collaborate with the Workplace Experience Manager to address reactive needs as they arise.<br>• Communicate effectively with clients and team members to ensure smooth operations.<br>• Uphold confidentiality while handling sensitive information.<br>• Follow workplace policies regarding meal breaks and dress attire.
<p>We are looking for a friendly and detail-oriented Receptionist to join our team. In this long-term contract position, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient operations. This role requires excellent organizational skills and a proactive approach to administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and direct them to the appropriate staff or office.</p><p>• Manage incoming calls using a multi-line phone system, ensuring prompt and thorough responses.</p><p>• Schedule appointments, coordinate meetings, and maintain office calendars.</p><p>• Sort and distribute incoming mail and packages efficiently.</p><p>• Perform clerical tasks such as data entry, scanning, filing, and maintaining office inventory.</p><p>• Oversee vendor interactions, including pest control and shredding services.</p><p>• Issue visitor badges and ensure proper access protocols are followed.</p><p>• Keep the reception area clean, organized, and presentable.</p><p>• Provide general administrative support to the team as needed</p>
We are looking for a dedicated and detail-oriented Executive Assistant to provide high-level support to senior leadership within the financial services sector. In this long-term contract position, you will play a key role in managing schedules, coordinating travel arrangements, and ensuring seamless communication across teams. This opportunity is based in Stamford, Connecticut.<br><br>Responsibilities:<br>• Manage and maintain executives' calendars, ensuring appointments and meetings are efficiently organized.<br>• Coordinate domestic and international travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare materials and agendas for executive meetings, ensuring all required documents are available and organized.<br>• Serve as the primary point of contact for scheduling and communication between executives and internal teams.<br>• Monitor and prioritize incoming correspondence, responding on behalf of the executive when appropriate.<br>• Ensure timely follow-ups on action items and decisions from meetings.<br>• Maintain confidentiality and handle sensitive information with professionalism.<br>• Collaborate with other departments to facilitate executive requests and streamline operational workflows.<br>• Assist in planning and organizing events and meetings, both virtual and in-person.<br>• Provide support for additional administrative tasks as needed.
<p>We are looking for a detail-oriented Account Administrator to join our client's team in New York, New York. In this role, you will play a pivotal part in managing inventory processes, supporting account-related tasks, and ensuring operational efficiency. This position is ideal for someone with a strong administrative background and a passion for organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee inventory tracking systems to ensure accurate asset management and reporting.</p><p>• Perform annual physical inventories and reconcile discrepancies to maintain accurate records.</p><p>• Manage account-related administrative tasks, including data entry and documentation.</p><p>• Collaborate with assembly line teams to ensure proper inventory allocation and usage.</p><p>• Coordinate with various departments to streamline inventory processes and improve efficiency.</p><p>• Generate detailed reports on inventory levels and account statuses for management review.</p><p>• Assist in the preparation and execution of annual inventory audits.</p><p>• Monitor asset inventory levels and recommend adjustments to prevent shortages or overstock.</p><p>• Provide administrative support to sales representatives and other team members as needed.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in New York, New York. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires excellent communication skills and the ability to manage tasks in a fast-paced corporate environment.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring they feel welcomed and directed appropriately.<br>• Answer incoming calls through a multi-line phone system and transfer calls to the correct departments.<br>• Manage the delivery and sorting of incoming mail and packages.<br>• Handle sensitive and confidential information with discretion and attention to detail.<br>• Assist with administrative tasks such as scheduling and document preparation.<br>• Communicate effectively with clients and managers regarding deadlines and job-related matters.<br>• Operate a switchboard system and maintain smooth workflow for incoming and outgoing communications.<br>• Support additional projects and tasks as assigned by management.<br>• Ensure the reception area remains tidy and organized at all times.<br>• Collaborate with team members to improve office operations and efficiency.