We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule. Responsibilities: • Coordinate repair schedules for mechanics, ensuring timely service completion. • Communicate effectively with external vendors to discuss repair requirements and updates. • Arrange towing services as needed, ensuring seamless logistics. • Generate and issue purchase orders (POs) for vendors to facilitate repair processes. • Close mechanic repair orders accurately to maintain organized records. • Handle inbound and outbound calls to address customer inquiries and provide solutions. • Maintain clear documentation of repair schedules and vendor communications. • Support the team with order entry tasks and ensure high levels of accuracy. • Collaborate with colleagues to resolve any scheduling conflicts or service delays. • Uphold excellent customer service standards throughout all interactions.

• Proven experience in customer service, preferably in a call center or repair scheduling role. • Strong communication skills to effectively interact with vendors, mechanics, and customers. • Proficiency in order entry and documentation processes. • Ability to handle inbound and outbound calls professionally and efficiently. • Familiarity with issuing purchase orders and tracking repair schedules. • Strong organizational skills to manage multiple tasks and prioritize effectively. • Comfortable working in an on-site environment with a casual dress code. • Ability to work independently and collaboratively in a fast-paced setting.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

South Plainfield, NJ
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule. Responsibilities: • Coordinate repair schedules for mechanics, ensuring timely service completion. • Communicate effectively with external vendors to discuss repair requirements and updates. • Arrange towing services as needed, ensuring seamless logistics. • Generate and issue purchase orders (POs) for vendors to facilitate repair processes. • Close mechanic repair orders accurately to maintain organized records. • Handle inbound and outbound calls to address customer inquiries and provide solutions. • Maintain clear documentation of repair schedules and vendor communications. • Support the team with order entry tasks and ensure high levels of accuracy. • Collaborate with colleagues to resolve any scheduling conflicts or service delays. • Uphold excellent customer service standards throughout all interactions.
2025-12-09T14:49:14Z