We are looking for a detail-oriented Compliance Analyst to join our team on a Contract basis in Norcross, Georgia. In this role, you will ensure regulatory compliance and facilitate accurate reporting across various systems and processes. This position offers an exciting opportunity to work with tools like SAP and Microsoft Excel while contributing to global trade compliance efforts.<br><br>Responsibilities:<br>• Maintain and update Harmonized Tariff Schedule (HTS) classifications to ensure adherence to trade compliance regulations.<br>• Collaborate with cross-functional teams to manage compliance-related data within SAP systems.<br>• Utilize Microsoft Excel to analyze, organize, and report compliance data effectively.<br>• Monitor and enforce compliance with international trade laws, policies, and procedures.<br>• Conduct audits and reviews to identify and address gaps in compliance processes.<br>• Assist in the preparation of documentation required for regulatory filings and trade activities.<br>• Research and stay informed about changes in trade regulations to proactively adjust compliance strategies.<br>• Develop and present reports summarizing compliance metrics and findings to stakeholders.<br>• Support the implementation of technology solutions to enhance compliance tracking and reporting.
<p>We are looking for an experienced Corporate Event Manager with Corporate Enterprise & Executive Events Planning and Management experience to oversee the planning and execution of high-profile events for customer advocacy and thought leadership initiatives. This role involves managing both virtual and in-person events, ensuring seamless coordination and exceptional delivery. This is a long-term contract position based in Atlanta, Georgia, with flexibility for remote work.</p><p><br></p><p>Responsibilities:</p><p>• Plan and execute customer advocacy events, including user groups and thought leadership programs.</p><p>• Coordinate the logistics for both virtual and in-person gatherings, ensuring all aspects run smoothly.</p><p>• Collaborate with stakeholders to align event goals with organizational objectives.</p><p>• Manage event budgets, timelines, and resources to deliver high-quality experiences.</p><p>• Oversee data collection and analysis from events to measure impact and improve future planning.</p><p>• Develop and maintain relationships with vendors, partners, and community members.</p><p>• Ensure all events comply with industry standards and organizational policies.</p><p>• Provide creative input to enhance attendee engagement and overall event success.</p><p>• Facilitate post-event evaluations to gather feedback and implement improvements.</p><p>• Support community engagement initiatives through strategic event planning and execution.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Atlanta, Georgia. This hybrid position offers an excellent opportunity to contribute to daily operations while working in the education industry. This is a Contract to permanent role, providing the potential for long-term growth and stability.<br><br>Responsibilities:<br>• Manage scheduling and coordinate calendars to ensure smooth daily operations.<br>• Prepare and process expense reports with accuracy and timeliness.<br>• Organize and oversee event logistics, including planning and execution.<br>• Track reimbursement requests and program coordination tasks.<br>• Maintain and update financial records to ensure compliance and accuracy.<br>• Provide organizational support by creating systems for efficient workflow.<br>• Handle various financial tasks, such as budgeting and expense tracking.<br>• Assist with administrative duties, including answering inbound calls and performing receptionist tasks.<br>• Input and manage data efficiently to support office operations.<br>• Foster clear communication across teams and stakeholders.
<p><strong>SALES FINANCIAL ANALYST - Growth Oriented Global Technology Company</strong></p><p><br></p><p>Are you ready to advance your career as a<strong> Sales Financial Analyst?</strong> Apply now to join a dynamic team seeking a highly skilled professional to drive sales forecasting, modeling, and revenue optimization through data-driven strategies.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Develop and maintain complex financial and operational models to support sales pipeline management.</li><li>Analyze historical and real-time sales data to uncover trends and provide actionable insights.</li><li>Build interactive dashboards and reports using Power BI and Salesforce to equip leadership with real-time sales intelligence.</li><li>Collaborate with sales leadership to identify challenges and implement data-driven solutions.</li><li>Ensure data governance standards are met, maintaining data accuracy and reliability.</li><li>Deliver insightful ad hoc performance analyses to inform strategic decisions.</li></ul><p><br></p>
<p><strong>COST AND PURCHASING ACCOUNTANT – INTERNATIONAL MANUFACTURER</strong></p><p><br></p><p>An established leader in the manufacturing sector is seeking a detail-oriented <strong>Cost and Purchasing Accountant </strong>to join their team on-site in Pendergrass, Georgia. This role offers an exciting opportunity to work within a collaborative department that drives business strategy, financial analysis, and procurement operations for a high-growth organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support annual, mid-, and long-term strategic planning and business goal setting</li><li>Perform variance analysis, forecasting, budgeting, and cost accounting</li><li>Contribute to continuous improvement projects and lead related initiatives</li><li>Maintain manufacturing standard cost and corporate cost accounting policies</li><li>Assist with monthly close, cash management, and inventory reconciliation</li><li>Oversee AR/AP processing and financial reporting in collaboration with multiple departments</li><li>Develop and manage purchasing systems, vendor relationships, and competitive pricing strategies</li><li>Generate and review reports for management analysis, cost reviews, and business planning</li><li>Ensure adherence to best practices in accounting and purchasing functions</li></ul><p><br></p>
This role is primarily customer-support focused and serves as an entry-level opportunity to build foundational experience in IT or grow within a customer service career. The position involves providing first-level support to cellular users in a call-center environment, assisting with device setup, connectivity issues, and general service inquiries. Candidates will follow established workflows and troubleshooting guides while delivering clear, patient, and detail oriented support to end users. The role includes structured training and ongoing support to help develop confidence and core technical skills.
<p><strong>Software Engineer II</strong></p><p><strong>Location:</strong> Remote</p><p><strong>Type:</strong> 26 Week Contract</p><p><strong>Experience Level:</strong> Mid-Level (2–4 years)</p><p><strong>Security Clearance Required:</strong> Public Trust</p><p><br></p><p><strong>About the Role</strong></p><p>We’re seeking a <strong>Software Engineer II</strong> to join our team and contribute to the design, development, testing, and maintenance of software systems and tools. This role involves working across the full software development lifecycle, applying industry best practices to build and enhance software-intensive products and infrastructure.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and enhance software applications and tools, ensuring scalability, performance, and maintainability.</li><li>Conduct unit, integration, and system testing; troubleshoot and resolve software defects and performance issues.</li><li>Collaborate with stakeholders to gather and analyze software requirements, ensuring alignment with business and technical goals.</li><li>Evaluate and ensure software compatibility with various hardware platforms and configurations.</li><li>Apply software engineering principles and best practices throughout the development lifecycle—from planning and design to deployment and maintenance.</li><li>Work closely with cross-functional teams including project managers, QA engineers, and other developers to deliver high-quality solutions.</li><li>Create and maintain technical documentation for code, processes, and system configurations.</li><li>Identify opportunities for process optimization and contribute to the evolution of development standards and practices.</li></ul>
<p>We are adding a Sr. Tax Mgr. with 7+ years of tax experience to our team. We provide the necessarytools, leadership and unlimited growth potential; you provide the charisma and exceptional accountingskills! The MISSION is to build and nurture relationships.</p><p><br></p><p><strong>Duties include, but are not limited to:</strong></p><ul><li>Review of individual, corporate, partnership, fiduciary and other types of tax returns.</li><li>Review of income tax projections involving multiple scenarios and complex analysis.</li><li>Identify potential tax problems areas and propose solutions to clients.</li><li>Serve as technical resource and mentor to lesser experienced Tax team members.</li><li>Manage multiple tax and accounting projects and client engagements – communicate withpartners, staff & clients regarding expectations, status of engagement and other matters asneeded.</li><li>Provide client with complete and accurate work in an efficient and timely manner based on agreedupon budgets and time expectations.</li><li>Anticipate areas of concerns regarding client engagements and proactively recommend solutions.</li><li>Analyzes/Reviews IRS notices and drafts responses.</li><li>Participate in team member evaluations and critical personnel decisions.</li><li>Consult with clients as needed on special projects.</li><li>Support the firm by participation in committees, training, recruitment & proactive involvement inplanning for the future.</li><li>Follow all applicable policies and procedures.</li><li>Participate as a member of the firm and develop positive working relationships with teammembers.</li></ul>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Smyrna, Georgia. In this long-term contract position, you will play a pivotal role in managing customer interactions, ensuring smooth order processing, and delivering exceptional service. This role requires a proactive individual with excellent organizational and communication skills to support our operations effectively.<br><br>Responsibilities:<br>• Manage customer orders from initiation to delivery, ensuring accuracy and timely completion.<br>• Perform precise technical data entry to maintain accurate records.<br>• Communicate with customers and sales teams to ensure all documentation is up-to-date and complete.<br>• Utilize internal databases for tracking orders and addressing customer requests or modifications.<br>• Respond to customer inquiries professionally and document interactions in the system.<br>• Collaborate with field service teams to address and resolve long-term service challenges.<br>• Handle incoming calls regarding order status with clarity and professionalism.<br>• Support accounts receivable processes by verifying billing accuracy and following up on collections.<br>• Prepare regular and specialized reports related to management or quality metrics.<br>• Identify and recommend process improvements to enhance operational efficiency.
We are looking for a meticulous and detail-oriented Data Entry Clerk to join our team in Pendergrass, Georgia. This is a contract position that requires a strong work ethic and a commitment to accuracy in accounts receivable tasks. The ideal candidate will thrive in a structured environment and be eager to learn and follow established processes.<br><br>Responsibilities:<br>• Input accounts receivable data with precision and efficiency.<br>• Post cash receipts accurately to ensure proper allocation.<br>• Review transactions carefully and seek clarification when necessary to avoid errors.<br>• Follow detailed instructions and training materials consistently over time.<br>• Maintain a steady and reliable workflow once fully trained.<br>• Adhere to a set schedule of 8:30 AM to 5:00 PM with a 30-minute lunch break, while accommodating flexibility as needed.<br>• Monitor workload and communicate when tasks are complete or if downtime occurs.<br>• Ensure compliance with company policies regarding holidays and hourly pay.<br>• Collaborate with team members to support overall departmental goals.
We are looking for a dedicated Legal Assistant to join our team in Lithonia, Georgia. This role involves providing comprehensive support to legal professionals in a dynamic non-profit environment. As a long-term contract position, it offers an excellent opportunity for individuals seeking stability and growth in their legal career.<br><br>Responsibilities:<br>• Assist attorneys by preparing and organizing legal documents, including contracts, agreements, and case files.<br>• Conduct thorough research on legal precedents, education law, and civil litigation to support case development.<br>• Manage schedules and coordinate meetings, hearings, and other legal proceedings.<br>• Ensure accurate filing and documentation of records within legal databases and systems.<br>• Communicate effectively with clients, stakeholders, and other parties involved in legal matters.<br>• Monitor deadlines and ensure timely completion of legal tasks and submissions.<br>• Provide administrative support, including drafting correspondence and maintaining calendars.<br>• Collaborate with legal teams to ensure compliance with relevant laws and regulations.<br>• Handle sensitive and confidential information with discretion.<br>• Maintain up-to-date knowledge of legal practices and changes in education law and civil litigation.
We are looking for a highly motivated Product Manager to join our dynamic team in Atlanta, Georgia. This role involves leading product strategy and development, with a focus on leveraging Salesforce to enhance marketing and sales efforts. The ideal candidate will bring a customer-centric approach to product design and roadmap planning while ensuring alignment with business goals.<br><br>Responsibilities:<br>• Drive product vision and strategy, ensuring alignment with organizational goals and customer needs.<br>• Collaborate with stakeholders to build and refine product roadmaps.<br>• Engage with customers to gather insights and translate them into actionable product features.<br>• Utilize Salesforce to design and implement effective marketing and sales solutions.<br>• Lead cross-functional teams to execute product development initiatives.<br>• Conduct market research and competitive analysis to identify opportunities for product extensions.<br>• Manage product backlog and prioritize tasks using Agile methodologies.<br>• Work closely with supply chain teams to integrate product solutions.<br>• Monitor product performance and implement improvements based on data-driven insights.<br>• Communicate effectively with global team members and maintain strong collaboration.
We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing comprehensive technical support to ensure seamless hardware and software operations across our organization. This position requires a proactive individual with strong troubleshooting skills and a commitment to maintaining high levels of customer service.<br><br>Responsibilities:<br>• Oversee end-user hardware setup and maintenance, including desktops, laptops, and workstations, ensuring minimal downtime through timely troubleshooting and repairs.<br>• Install, configure, and support software applications for both field and office users, leveraging extensive knowledge of application integration with company systems.<br>• Administer network access by managing user password changes and ensuring secure connectivity.<br>• Collaborate with project managers to facilitate remote jobsite mobilization, providing on-site troubleshooting when remote solutions are insufficient.<br>• Evaluate and sanitize returned IT equipment, repairing and preparing it for future deployment when necessary.<br>• Maintain organized IT lab and storage areas, ensuring all equipment and software installation media are properly inventoried.<br>• Select and manage replacement components to ensure immediate availability for minimizing end-user downtime during hardware failures.<br>• Provide training to end-users on new technologies and software applications to enhance their productivity and efficiency.
<p>Robert Half HR Solutions is partnering with a client in the Metro Atlanta area that is looking to add an HR Manager to their team. The HR Manager will lead employee relations and performance management initiatives within a dynamic environment. This role requires a strategic thinker with the ability to navigate complex multistate operations and ensure compliance with HR policies and procedures. You will play a key role in fostering a positive workplace culture while managing sensitive and confidential matters.</p><p><br></p><p>Responsibilities:</p><p>• Oversee all aspects of employee relations, including resolving workplace conflicts and promoting a positive work environment.</p><p>• Develop and implement performance management strategies to enhance employee engagement and productivity.</p><p>• Ensure compliance with HR policies, procedures, and regulations across multiple states.</p><p>• Provide guidance and support to management on handling sensitive and confidential employee matters.</p><p>• Collaborate with leadership to align HR practices with organizational goals.</p><p>• Conduct training sessions for employees and managers on HR-related topics such as workplace policies and performance improvement.</p><p>• Analyze HR metrics to identify trends and recommend improvements.</p><p>• Manage recruitment and onboarding processes to ensure a seamless experience for new hires.</p><p>• Maintain accurate documentation and records related to HR activities.</p><p>• Stay updated on industry trends and legal requirements to adapt HR strategies accordingly.</p>
We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving complex issues efficiently. Your expertise in troubleshooting, networking, and system management will be instrumental in maintaining a robust IT environment.<br><br>Responsibilities:<br>• Provide Tier I and II technical support to resolve hardware, software, and network-related issues.<br>• Manage and maintain Active Directory, ensuring proper configuration and access control.<br>• Troubleshoot networking equipment, including routers, switches, and wireless systems such as Cisco and Meraki.<br>• Install and configure Windows operating systems and Microsoft Office applications.<br>• Apply Microsoft Open Database Connectivity (ODBC) for SQL Server to support database operations.<br>• Diagnose and repair computer hardware issues, including monitors, printers, and desktop software.<br>• Develop and implement IT policies to enhance system security and efficiency.<br>• Collaborate with users to provide clear communication and excellent customer service.<br>• Work independently with minimal supervision, prioritizing tasks effectively.<br>• Utilize ServiceNow for tracking and managing service desk tickets.
<p>Robert Half HR Solutions is currently partnering with a client that is looking to add a Benefits Administrator to their team. The Benefits Administrator will support 1400+ employees across multiple states. The experienced, detail-oriented Benefits Administrator will manage and administer all aspects of their employee benefits programs. This is a sole contributor role responsible for oversight and day-to-day execution of their medical, dental, vision, disability, and leave management plans, serving as the primary point of contact for all employee benefits queries.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Sole Benefits Administration:</strong> Own all aspects of employee benefits management in-house for 1,400 employees across multiple states.</li><li><strong>Plan Oversight:</strong> Administer medical, dental, vision, and disability plans. Troubleshoot issues, process enrollments/changes/terminations, and maintain data accuracy.</li><li><strong>Leave Management:</strong> Oversee all leaves of absence (LOA), FMLA, and ADA processes internally—assess eligibility, prepare and send required letters, monitor cases (typically 5–8 employees out at a time), and maintain compliance documentation.</li><li><strong>Workers’ Comp Coordination:</strong> Interface with the workers’ compensation vendor and coordinate integration of claims leading to FMLA or ADA cases.</li><li><strong>Open Enrollment:</strong> Lead the annual benefits open enrollment process, ensuring smooth execution, accurate communications, and data integrity.</li><li><strong>Carrier Feeds/EDI Integration:</strong> Manage carrier data feeds, troubleshoot errors, and serve as the liaison with plan carriers.</li><li><strong>Invoice Reconciliation:</strong> Review, reconcile, and process benefits invoices. Resolve discrepancies and support finance with reporting.</li><li><strong>Employee Education & Support:</strong> Serve as the subject matter expert and first point of contact for all employee questions regarding benefits, providing education and customer support as needed.</li></ul><p><br></p><p>This is a great opportunity to join a growing organization and work for a dynamic HR Leader!</p><p><br></p>
<p>We are working closely with a client based in Atlanta who is seeking a Web Developer to design, build, and support scalable web applications. This role focuses on the OutSystems Low-Code platform, AngularJS, .NET REST APIs, Python REST services, and SQL. You’ll collaborate with internal teams and partner companies to enhance in-house applications and deliver meaningful business value.</p><p><br></p><p>Responsibilities</p><ul><li>Develop and maintain web applications using OutSystems, AngularJS, .NET, Python, and SQL.</li><li>Collaborate with analysts, project managers, developers, and partners to define and deliver effective solutions.</li><li>Enhance existing applications to improve performance, reliability, and user experience.</li><li>Troubleshoot complex production issues using log analysis, source code review, and data diagnostics.</li><li>Participate in code reviews and maintain clear, accurate technical documentation.</li><li>Use SQL queries and data analysis to support reporting and business decision-making.</li><li>Ensure all solutions comply with internal policies, security standards, and SOX requirements.</li></ul><p><br></p><p><br></p>
We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
<p>Robert Half HR Solutions is partnering with a fast-growing client looking to add an HR Manager to their team. This opportunity is ideal for HR professionals who thrive in dynamic, multisite environments and are passionate about shaping positive employee experiences and workplace culture.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for employees and managers regarding HR-related questions, concerns, and issue resolution.</li><li>Lead and manage employee relations, investigating issues, mediating conflicts, and providing guidance to drive positive outcomes.</li><li>Oversee performance management activities, including goal setting, coaching, corrective actions, and annual review processes.</li><li>Drive employee engagement initiatives, helping to build and reinforce a collaborative, inclusive, and high-performance company culture.</li><li>Ensure HR compliance with all federal, state, and local employment laws and company policies; maintain accurate HR documentation and records.</li><li>Support and execute change management strategies as the company grows and evolves.</li><li>Some travel to local site locations to provide hands-on HR support, build relationships, and understand location-specific needs.</li><li>Advise leadership, train managers on HR best practices, and support the rollout of new programs and policies.</li></ul><p><br></p><p>Why You’ll Love This Role:</p><ul><li>Direct impact on the company’s growth and culture at a critical phase.</li><li>Opportunity to build out HR programs from the ground up.</li><li>Highly visible role with room for advancement in a growth-focused organization.</li></ul><p><br></p>
<p>Risk Advisory – IT Audit Manager</p><p>Location: Atlanta, GA (Hybrid)</p><p>Does NOT offer sponsorship or C2C now or in the future</p><p><br></p><p>Robert Half is seeking an experienced and driven IT Audit Manager to join a Risk Advisory Services practice. In this leadership role, you will manage and deliver IT risk consulting engagements—including SOX compliance, SOC readiness and reporting, and cybersecurity assessments—across a variety of industries. You’ll work closely with clients to enhance their internal control environments, manage compliance efforts, and mitigate risk.</p><p><br></p><p><br></p>
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Alpharetta, Georgia. In this role, you will oversee collection activities to ensure timely payments, maintain accurate records, and resolve billing issues. This position requires a detail-oriented individual with strong communication skills and expertise in managing accounts receivable.<br><br>Responsibilities:<br>• Oversee and manage the accounts receivable portfolio to ensure timely collection of payments.<br>• Investigate and resolve billing discrepancies and disputes with customers.<br>• Maintain detailed records of collection efforts using NetSuite and other tools.<br>• Create and analyze aging reports and collection metrics using Microsoft Excel.<br>• Work closely with Sales, Customer Service, and Finance teams to address customer concerns and ensure payment resolutions.<br>• Identify accounts requiring escalation or recommend write-offs based on collection outcomes.<br>• Ensure adherence to company policies and regulatory guidelines in all collection activities.
<p>We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Alpharetta, Georgia. In this role, you will be responsible for managing accounts receivable, ensuring prompt payment of outstanding invoices, and resolving payment discrepancies. </p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts receivable to ensure timely collection of outstanding balances.</p><p>• Investigate and resolve billing issues, disputes, and payment discrepancies promptly.</p><p>• Maintain accurate and up-to-date records of collection activities using NetSuite.</p><p>• Generate and analyze aging reports and collection metrics in Excel to monitor portfolio performance.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Finance, to address customer concerns effectively.</p><p>• Recommend actions for delinquent accounts, including escalation or write-offs, as needed.</p><p>• Ensure adherence to company policies and compliance with relevant regulations throughout collection processes.</p><p>• Communicate with clients professionally to negotiate payment arrangements and clarify account details.</p>
