Collections Specialist
We are looking for a skilled Collections Specialist to join our team on a contract basis in Alpharetta, Georgia. In this role, you will oversee collection activities to ensure timely payments, maintain accurate records, and resolve billing issues. This position requires a detail-oriented individual with strong communication skills and expertise in managing accounts receivable.<br><br>Responsibilities:<br>• Oversee and manage the accounts receivable portfolio to ensure timely collection of payments.<br>• Investigate and resolve billing discrepancies and disputes with customers.<br>• Maintain detailed records of collection efforts using NetSuite and other tools.<br>• Create and analyze aging reports and collection metrics using Microsoft Excel.<br>• Work closely with Sales, Customer Service, and Finance teams to address customer concerns and ensure payment resolutions.<br>• Identify accounts requiring escalation or recommend write-offs based on collection outcomes.<br>• Ensure adherence to company policies and regulatory guidelines in all collection activities.
• Minimum of 2 years of experience in collections, including commercial and consumer accounts.<br>• Proficiency in NetSuite for managing accounts and tracking payments.<br>• Advanced skills in Microsoft Excel for reporting and data analysis.<br>• Strong knowledge of collection processes and billing procedures.<br>• Excellent communication and negotiation skills to interact effectively with customers.<br>• Attention to detail and organizational skills to maintain accurate records.<br>• Ability to collaborate with cross-functional teams to resolve payment-related issues.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Alpharetta, GA
- remote
- Temporary
-
28.00 - 28.00 USD / Hourly
- We are looking for a skilled Collections Specialist to join our team on a contract basis in Alpharetta, Georgia. In this role, you will oversee collection activities to ensure timely payments, maintain accurate records, and resolve billing issues. This position requires a detail-oriented individual with strong communication skills and expertise in managing accounts receivable.<br><br>Responsibilities:<br>• Oversee and manage the accounts receivable portfolio to ensure timely collection of payments.<br>• Investigate and resolve billing discrepancies and disputes with customers.<br>• Maintain detailed records of collection efforts using NetSuite and other tools.<br>• Create and analyze aging reports and collection metrics using Microsoft Excel.<br>• Work closely with Sales, Customer Service, and Finance teams to address customer concerns and ensure payment resolutions.<br>• Identify accounts requiring escalation or recommend write-offs based on collection outcomes.<br>• Ensure adherence to company policies and regulatory guidelines in all collection activities.
- 2025-12-03T21:33:59Z