<p>Do you love being the person who makes everyone feel welcome? Can you switch seamlessly between English and Spanish without missing a beat? Our client in <strong>Fallbrook</strong> is seeking a warm, professional, and highly organized <strong>Bilingual Receptionist</strong> to be the first smile people see (and the first voice they hear).</p><p><br></p><p><strong><u>What You’ll Be Doing</u></strong></p><ul><li>Greet guests, clients, and staff with professionalism and hospitality.</li><li>Answer phones, route calls, and handle messages — in both English and Spanish.</li><li>Manage the front desk, keeping the reception area organized and inviting.</li><li>Assist with scheduling appointments, meetings, and follow-ups.</li><li>Provide administrative support to office staff (filing, data entry, scanning).</li><li>Be the heart of the office by creating a welcoming environment for all.</li></ul><p><strong><u>Why This Role is Special</u></strong></p><p>This isn’t just answering phones — this is about being the <strong>ambassador of the company</strong>, making sure every interaction feels professional and personal. If you have a knack for multitasking and a talent for connecting with people, this role lets you shine.</p>
<p>Picture this: you’re in <strong>beautiful Palomar Mountain</strong>, working with a medical company whose mission is to improve lives every day. They’re not just about products or services — they’re about creating <strong>lasting relationships with patients, providers, and partners</strong>. We’re recruiting for a <strong>Customer Success Specialist</strong> who can bring a mix of empathy, problem-solving, and people skills to the table.</p><p><br></p><p><strong><u>What You’ll Be Doing</u></strong></p><ul><li>Serve as the main point of contact for customers, ensuring their questions and concerns are resolved with care.</li><li>Build strong relationships with clients by listening, following up, and going the extra mile.</li><li>Troubleshoot issues and partner with internal teams to ensure seamless service delivery.</li><li>Track client interactions, feedback, and success stories in the CRM system.</li><li>Identify opportunities to improve customer satisfaction and retention.</li></ul><p><strong><u>Why This Role Rocks</u></strong></p><p>This isn’t a call-center gig — it’s about <strong>being a trusted guide</strong> for customers navigating medical products and services. If you like the idea of blending <strong>healthcare impact with customer happiness</strong>, this role is for you.</p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent role, you will play a vital part in delivering exceptional service to our clients by resolving issues efficiently and ensuring customer satisfaction. This position offers the opportunity to work in a collaborative environment while handling inquiries and managing customer relationships.<br><br>Responsibilities:<br>• Handle customer inquiries and issues from initiation to resolution, coordinating with relevant departments and providing timely follow-up.<br>• Utilize multiple internal systems daily to ensure accurate and efficient customer service.<br>• Communicate feedback to management regarding service concerns or potential improvements.<br>• Participate in special projects as assigned to enhance operational effectiveness.<br>• Respond to inbound and outbound customer calls, ensuring detail-oriented and courteous interactions.<br>• Process order entries and manage customer accounts, including setup and troubleshooting.<br>• Address shipping, delivery, and billing inquiries with attention to detail and accuracy.<br>• Collaborate cross-functionally to ensure seamless service delivery and problem resolution.<br>• Adhere to mandatory overtime requests when necessary.<br>• Maintain detailed documentation of customer interactions and resolutions.
