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37 results for File Clerk in San Diego, CA

File Clerk
  • Vista, CA
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Our client, a mid-sized engineering and design firm in Vista, is looking for a reliable and process-focused <strong>File Clerk</strong> to assist in organizing technical documentation, project records, and regulatory compliance files. The ideal candidate is someone who enjoys structure, accuracy, and maintaining order in a busy office environment with high documentation volume.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Organize engineering project files, contracts, specifications, and technical drawings</li><li>Perform large-scale scanning projects and ensure accurate digital file indexing</li><li>Maintain a well-organized physical archive and update the firm's digital filing systems</li><li>Assist project managers with locating, retrieving, and distributing documentation as needed</li><li>Monitor incoming project-related paperwork and ensure timely filing</li><li>Track revisions of drawings and documents, ensuring outdated versions are archived properly</li><li>Assist with basic office tasks such as copying, mail sorting, and document binding</li><li>Coordinate with compliance teams to ensure proper record retention practices</li></ul>
  • 2025-12-03T00:18:40Z
File Clerk
  • Escondido, CA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>A respected healthcare organization in Escondido is seeking a <strong>File Clerk</strong> to support patient records, administrative documentation, and confidential file maintenance. This role requires exceptional organizational skills and the ability to work efficiently in a highly regulated environment with strict privacy protocols.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Organize, label, and file patient documents according to internal filing systems and HIPAA requirements</li><li>Scan, digitize, and upload medical documentation into EMR systems</li><li>Retrieve files for clinical staff and administrative teams upon request</li><li>Maintain the confidentiality and security of all patient information at all times</li><li>Perform routine audits of physical and electronic files to ensure proper categorization</li><li>Assist with purging old records in compliance with retention policies</li><li>Support the front office with mail handling, data entry, and basic administrative tasks</li><li>Track incoming paperwork to ensure no missing or incomplete records</li></ul>
  • 2025-12-03T00:18:40Z
General Office Clerk
  • Irvine, CA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a detail-oriented General Office Clerk to join our team in Irvine, California. This is a contract position lasting 1-2 months, with flexible hours requiring approximately 5 hours of work per day. The role is fully onsite and involves a variety of administrative tasks to support daily operations.<br><br>Responsibilities:<br>• Handle incoming and outgoing mail efficiently to ensure timely distribution.<br>• Print and organize documents for various office needs.<br>• Maintain accurate filing systems to ensure quick access to records.<br>• Restock snacks and supplies to keep the office environment well-equipped.<br>• Process billing codes accurately and ensure proper documentation.<br>• Perform ad hoc tasks as needed to support the team.
  • 2025-12-09T19:09:04Z
Filing Assistant
  • San Diego, CA
  • remote
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p>Our team is seeking a proactive and organized Filing Assistant to join a growing tax firm in Mira Mesa, CA. In this permanent, onsite role, you will support our staff in maintaining accurate and confidential financial records essential for efficient tax processing and compliance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Organize, label, and maintain physical and electronic files for client tax documents and firm correspondence</li><li>Retrieve and file records in accordance with company and IRS retention policies</li><li>Scan, copy, and archive sensitive documents, ensuring data integrity and confidentiality</li><li>Assist with document intake, sorting, and distribution to the appropriate team members</li><li>Support administrative tasks such as data entry and basic reporting as needed</li><li>Collaborate with colleagues to ensure timely and secure access to records during tax season</li></ul>
  • 2025-12-10T21:49:09Z
Receptionist
  • San Diego, CA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p>Our company is seeking a welcoming and professional Receptionist to be the first point of contact for our office. The ideal candidate is personable, organized, and eager to provide excellent customer service to visitors and employees alike.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors in a friendly and professional manner</li><li>Answer and route incoming phone calls promptly and efficiently</li><li>Manage incoming and outgoing mail and packages</li><li>Assist with scheduling, meeting coordination, and administrative support tasks</li><li>Maintain a clean and organized reception area</li><li>Support various departments with clerical duties as needed</li></ul><p><br></p>
  • 2025-12-10T19:09:02Z
Receptionist
  • San Diego, CA
  • remote
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p><strong>bout the Company</strong></p><p> Our client, a well-established financial services firm, is seeking a professional and detail-oriented Receptionist to serve as the first point of contact for clients, visitors, and internal staff. This role is critical to maintaining a polished front office environment and delivering a high level of client service consistent with a financial services setting.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet clients, visitors, and vendors in a courteous and professional manner</li><li>Manage a high-volume, multi-line phone system, including screening and directing incoming calls</li><li>Schedule and coordinate meetings, conference rooms, and appointments</li><li>Maintain a clean, organized, and professional reception and lobby area</li><li>Handle incoming and outgoing mail, deliveries, and courier services</li><li>Provide administrative support to advisors and office staff, including data entry, document preparation, and filing</li><li>Assist with client onboarding materials and general correspondence as needed</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul><p><br></p>
  • 2025-12-13T00:08:50Z
Receptionist
  • San Diego, CA
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • <p>Our company is seeking a reliable and professional Receptionist to join a tax-focused office in Mira Mesa, CA. As the first point of contact for clients, you will play a key role in creating a welcoming and efficient environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer and route incoming calls in a courteous and timely manner</li><li>Greet clients and visitors, ensuring a positive and professional first impression</li><li>Schedule appointments and maintain office calendars for tax professionals</li><li>Manage incoming and outgoing mail and deliveries</li><li>Assist with document organization, scanning, and filing</li><li>Maintain client confidentiality and uphold privacy policies</li><li>Support tax professionals with basic administrative projects as needed</li><li>Keep the reception area neat and organized</li></ul><p><br></p>
  • 2025-12-10T21:39:09Z
Client Services Representative
  • San Diego, CA
  • remote
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p><strong>About the Company</strong></p><p> Our client, a reputable financial services organization, is seeking a Client Services Associate to support advisors and clients by delivering high-quality service and administrative support. This role is essential in maintaining strong client relationships, ensuring accurate account administration, and supporting day-to-day operations in a highly regulated, client-focused environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Respond to client inquiries related to accounts, transactions, documentation, and general service needs</li><li>Assist with account openings, maintenance, and updates, including processing required forms and documentation</li><li>Accurately enter and update client and account information in CRM and financial systems</li><li>Prepare and distribute client correspondence, statements, and account-related documentation</li><li>Coordinate with financial advisors, operations teams, and custodians to resolve client requests</li><li>Track service requests and follow up to ensure timely completion</li><li>Maintain compliance with firm policies, procedures, and regulatory requirements</li><li>Handle confidential client and financial information with discretion and professionalism</li></ul><p><br></p>
  • 2025-12-13T00:23:40Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between our organization and the community, providing compassionate support and exceptional service. As a Contract to permanent position, this opportunity offers the chance to grow while making a meaningful impact. This role has the opportunity to go hybrid upon permanent hire!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and assistance tailored to client needs.</p><p>• Document all client interactions and updates promptly in web-based systems to ensure accurate records.</p><p>• Stay informed about available services, resources, and programs to provide reliable referrals and solutions.</p><p>• Collaborate with internal teams to meet client needs efficiently and effectively.</p><p>• Maintain a detail-oriented and empathetic approach in all communications to uphold high customer service standards.</p><p>• Utilize CRM software and other tools to track and manage client interactions.</p><p>• Address billing or benefit-related questions and provide timely resolutions.</p><p>• Assist clients in navigating various systems, including Epic Software and Avaya CMS.</p><p>• Support organizational goals by adhering to established protocols and contributing to process improvements.</p>
  • 2025-12-10T21:59:23Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p><strong>About the Organization</strong></p><p> Our client, a mission-driven nonprofit organization, is seeking a Customer Service Representative to support community members by providing accurate information, guidance, and administrative assistance. This role serves as a key point of contact for individuals accessing programs and services and requires a strong commitment to customer service and community impact.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for community members via phone, email, and in-person interactions</li><li>Handle inbound and outbound calls related to programs, services, and general inquiries</li><li>Collect, enter, and maintain accurate participant information in internal databases and case management systems</li><li>Assist individuals with applications, forms, and general documentation</li><li>Provide clear information regarding available services, eligibility requirements, and next steps</li><li>Resolve inquiries professionally and escalate complex or sensitive matters as appropriate</li><li>Maintain detailed and accurate records while ensuring confidentiality</li><li>Collaborate with internal teams to support program operations and positive client outcomes</li><li>Uphold the organization’s mission, values, and commitment to equity and inclusion</li></ul><p><br></p>
  • 2025-12-13T00:18:35Z
Service Coordinator
  • San Diego, CA
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • <p>We are looking for a detail-oriented Service Coordinator to join our team in San Diego, California. In this contract position, you will play a key role in ensuring the accuracy and organization of service-related administrative tasks. This opportunity is ideal for someone who excels in communication, organization, and attention to detail, with a willingness to work within the fire protection industry.</p><p><br></p><p>Responsibilities:</p><p>• Process and send invoices to customers in a timely manner.</p><p>• Verify and organize service-related paperwork for accuracy before submission.</p><p>• Review and prepare data for billing purposes, ensuring all necessary information is included.</p><p>• Monitor alarm reports and inspection notes for compliance and accuracy.</p><p>• Distribute completed paperwork and reports to customers as needed.</p><p>• Upload inspection and compliance reports to relevant platforms.</p><p>• Maintain consistent communication with customers to address any administrative inquiries.</p><p>• Utilize and manage systems like Service Trade to streamline processes and maintain records.</p><p>• Ensure compliance with industry standards and company procedures across all administrative tasks.</p>
  • 2025-12-13T00:23:40Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>Our company is seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is vital to ensuring customer satisfaction and supporting ongoing business success. The ideal candidate will be an excellent communicator who is comfortable solving problems and delivering service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries via phone, email, or chat</li><li>Address customer questions, resolve concerns, and provide accurate information regarding products and services</li><li>Process orders, applications, and service requests in a timely manner</li><li>Document all interactions in the customer relationship management (CRM) system</li><li>Escalate complex issues to the appropriate department or manager when necessary</li><li>Collaborate with colleagues in other departments to ensure seamless customer support</li></ul><p><br></p>
  • 2025-12-10T19:09:02Z
Customer Service - Bilingual Spanish
  • San Diego, CA
  • remote
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization</strong></p><p> Our client, a community-focused nonprofit organization, is seeking a Bilingual Spanish Client Services Representative to serve as a trusted point of contact for individuals seeking access to programs and resources. This role supports intake, information sharing, and service coordination while providing respectful, culturally competent assistance in both English and Spanish.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for community members via phone, email, and in person, providing assistance in English and Spanish</li><li>Conduct initial intake, gather required information, and assess service needs</li><li>Enter and maintain accurate client data in case management and tracking systems</li><li>Provide information on available programs, services, and eligibility requirements</li><li>Assist clients with applications, forms, and follow-up documentation</li><li>Route inquiries and referrals to appropriate internal teams or external partners</li><li>Maintain professionalism, empathy, and confidentiality when handling sensitive situations</li><li>Support administrative and reporting tasks as needed to assist program operations</li></ul><p><br></p>
  • 2025-12-13T00:18:35Z
Bilingual Spanish - Customer Service Rep.
  • Kearney Mesa, CA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization</strong></p><p> Our client, a mission-driven nonprofit organization, is seeking a compassionate and service-oriented Bilingual Spanish Customer Service Representative to support diverse community members. This role plays a key part in ensuring individuals receive accurate information, resources, and assistance while delivering culturally responsive and empathetic service in both English and Spanish.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-quality customer service to community members in both English and Spanish via phone, email, and in-person interactions</li><li>Handle inbound and outbound calls related to programs, services, referrals, and general inquiries</li><li>Accurately collect, enter, and update participant information in internal databases and case management systems</li><li>Assist individuals with forms, applications, and general documentation as needed</li><li>Provide clear explanations of programs, eligibility requirements, and next steps</li><li>Resolve concerns professionally and escalate complex or sensitive matters when appropriate</li><li>Maintain detailed, accurate records of all interactions while ensuring confidentiality</li><li>Collaborate with internal teams to support program delivery and positive participant outcomes</li><li>Uphold the organization’s mission, values, and commitment to equity and inclusion</li></ul><p><br></p>
  • 2025-12-13T00:14:16Z
Client Services Administrator
  • San Diego, CA
  • remote
  • Contract / Temporary to Hire
  • 25.00 - 35.00 USD / Hourly
  • <p>We are seeking an experienced Client Services Administrator to join a small but dynamic financial services team. The ideal candidate will combine strong communication and organizational skills with fluency supporting both classic administrative functions and process improvements. This role is integral to delivering excellent client experiences and boosting operational efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for client inquiries and account administration.</li><li>Maintain and update client records using CRM and financial management platforms.</li><li>Prepare required documentation for account openings, transfers, and client transactions.</li><li>Coordinate and schedule meetings, prepare agendas, and track follow-up actions.</li><li>Support workflow automation and cross-functional process improvement initiatives.</li><li>Assist with compliance and regulatory document management.</li><li>Act as a liaison between clients, advisors, and internal teams to ensure seamless service.</li><li>Manage confidential information with professionalism and discretion.</li></ul><p><br></p>
  • 2025-12-03T22:53:58Z
Spanish Call Center Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 18.50 - 20.00 USD / Hourly
  • <p>Are you a bilingual professional with a passion for customer service and problem-solving? Our client in San Diego, CA is seeking a dedicated Spanish Call Center Representative to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact in a customer support role.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service to both Spanish and English-speaking clients via phone, email, and chat</li><li>Resolve customer inquiries, issues, and complaints promptly and professionally</li><li>Document all customer interactions accurately in the CRM system</li><li>Collaborate with team members and escalate complex issues as needed</li><li>Maintain knowledge of products, services, and company policies to better assist customers</li><li>Meet or exceed daily performance metrics and quality assurance standards</li></ul><p><br></p>
  • 2025-12-10T17:28:33Z
Client Services Coordinator
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 23.00 USD / Hourly
  • <p><strong>Overview</strong></p><p>We are seeking a motivated Client Services Coordinator to join our team in San Diego, California. This contract-to-permanent role offers the opportunity to support a fast-paced insurance operation while ensuring a smooth and efficient application process for agents and partners. The ideal candidate is customer-focused, highly organized, and comfortable managing multiple priorities.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Verify that all required information and documentation is complete prior to submitting new insurance applications</li><li>Coordinate follow-ups with agents, carriers, and third-party vendors to obtain outstanding requirements</li><li>Process and manage insurance cases within Salesforce, ensuring accurate and timely data entry</li><li>Serve as a primary point of contact for agents by responding to inquiries and resolving application-related issues</li><li>Handle high volumes of inbound and outbound calls with professionalism and attention to detail</li><li>Review submitted applications and proactively follow up to ensure cases progress efficiently</li><li>Collaborate with team members to support shared goals and assist with daily operational needs</li></ul><p><br></p>
  • 2025-12-12T23:29:10Z
Bilingual Spanish- Customer Service Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between individuals and the services they need, ensuring every interaction is handled with care and professionalism. This is a Contract to permanent position, offering the opportunity to grow within a supportive and impactful organization. This role has the opportunity to go hybrid 3 days per week on the permanent basis!</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond promptly to incoming inquiries, providing accurate information, referrals, or assistance based on client needs.</p><p>• Document all customer interactions thoroughly and efficiently using web-based systems.</p><p>• Stay updated on available resources and services to deliver reliable guidance.</p><p>• Collaborate with internal teams to address client concerns and ensure high-quality service delivery.</p><p>• Maintain exceptional customer service standards in every communication.</p><p>• Utilize various computer programs and platforms, including CRM systems, billing software, and chat tools, to support customer interactions.</p><p>• Assist customers with benefit-related inquiries and billing processes.</p><p>• Analyze and address customer issues effectively while adhering to company procedures.</p><p>• Handle inbound calls professionally, ensuring a positive experience for all clients.</p><p>• Leverage tools like Epic Software and Avaya CMS to manage and track client interactions.</p>
  • 2025-12-12T23:48:46Z
Client Services Associate
  • San Diego, CA
  • remote
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p><strong>About the Company</strong></p><p> Our client, a well-established insurance organization, is seeking a Client Services Associate to support policyholders and internal teams by delivering responsive service and administrative assistance. This role plays a key part in maintaining client satisfaction, supporting policy administration, and ensuring accurate documentation in a regulated insurance environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Assist clients with policy inquiries, coverage information, billing questions, and general service requests</li><li>Process policy changes, endorsements, renewals, and cancellations in internal systems</li><li>Accurately enter and update client and policy data in agency management systems</li><li>Prepare and distribute policy documents, certificates of insurance, and correspondence</li><li>Coordinate with producers, underwriters, and carriers to resolve client needs</li><li>Track service requests and follow up to ensure timely resolution</li><li>Maintain compliance with company procedures and regulatory requirements</li><li>Handle sensitive client and policy information with confidentiality and professionalism</li></ul><p><br></p>
  • 2025-12-13T00:18:35Z
Call Center Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 18.50 - 20.00 USD / Hourly
  • <p>Are you passionate about making a difference in your community while using your bilingual skills? Our client, a respected nonprofit organization in San Diego, is seeking a Spanish Call Center Representative to join their mission-driven team. This position offers the opportunity to provide essential support and resources to individuals and families across the local community.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls, providing compassionate assistance to callers in both English and Spanish.</li><li>Listen actively to understand caller needs, answer questions, and deliver accurate information regarding community services and programs.</li><li>Document calls and update client information in the organization’s database.</li><li>Collaborate with team members to support outreach initiatives and improve overall service delivery.</li><li>Maintain a professional, empathetic demeanor while assisting individuals from diverse backgrounds.</li><li>Adhere to confidentiality and nonprofit compliance standards at all times.</li></ul><p><br></p>
  • 2025-12-10T17:28:33Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>Our client, a reputable nonprofit organization, is seeking a dedicated Customer Service Representative to join their team. This is an excellent opportunity for someone who thrives in a mission-driven environment and is passionate about helping others in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to inbound inquiries via phone, email, and other channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Assist with the resolution of client concerns and direct inquiries to appropriate team members.</li><li>Maintain detailed records of all client interactions using the organization’s database.</li><li>Support outreach initiatives and assist in community engagement efforts.</li><li>Process service requests and follow up to ensure client satisfaction.</li><li>Collaborate with team members to improve the overall client experience.</li></ul><p><br></p>
  • 2025-12-10T19:09:02Z
Nonprofit Call Center Representative
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
  • 2025-12-09T18:59:30Z
Bilingual Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 18.50 - 20.00 USD / Hourly
  • <p>Are you passionate about helping others and fluent in both English and Spanish? Our team is seeking a customer service professional to support our customers via phone, email, and chat. As a Bilingual Spanish Customer Service Representative, you will deliver outstanding service and solutions to our clients and customers while resolving issues accurately and efficiently.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Handle incoming customer communications in both Spanish and English, ensuring prompt and professional responses.</li><li>Address product inquiries, resolve issues, and follow up on customer concerns with empathy and attention to detail.</li><li>Document interactions and outcomes in the customer relationship management system.</li><li>Collaborate with internal teams to escalate complex cases and ensure timely solutions.</li><li>Maintain a strong knowledge of company products, policies, and procedures.</li><li>Meet defined metrics for productivity and customer satisfaction.</li></ul><p><br></p>
  • 2025-12-04T16:54:16Z
Spanish Call Center Representative - Social Services
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>&#128222; Bilingual Call Center / Social Services Resource Agent</strong></p><p> <strong>Non-Profit Organization – Contract to Hire</strong></p><p> <strong>Start: Early 2026 | Fully Onsite to Start | Hybrid Available Once Hired Permanently</strong></p><p>We are partnering with a local non-profit dedicated to supporting individuals and families in need. We are seeking <strong>compassionate, patient, and service-driven individuals</strong> who want a long-term opportunity in social services and genuinely enjoy helping people.</p><p>This is a <strong>contract-to-hire</strong> role with the opportunity to transition into a permanent position. Once permanent, employees may shift into a <strong>hybrid schedule</strong> based on performance and program needs.</p><p><br></p><p><strong>&#128204; Position Overview</strong></p><p>You will handle high-volume inbound calls from community members seeking assistance across a wide range of basic-need and support services. You’ll provide information, referrals, and guidance while ensuring every caller feels supported and understood. This is an excellent role for someone who is resourceful, empathetic, and passionate about helping vulnerable populations.</p><p><br></p><p><strong>&#128204; Key Responsibilities</strong></p><ul><li>Assist callers looking for <strong>emergency or temporary shelter</strong>, including situations involving safety concerns or housing instability.</li><li>Provide information on <strong>longer-term housing programs</strong>, affordability options, and rental support resources.</li><li>Offer general guidance related to <strong>tenant questions, rights, and navigating housing challenges</strong>.</li><li>Support callers seeking <strong>medical or mental health services</strong>, low-cost clinics, and general wellness programs.</li><li>Provide information on <strong>crisis support</strong>, counseling options, and public health resources.</li><li>Guide callers through <strong>community assistance programs</strong> for utility discounts, bill help, or energy-saving upgrades.</li><li>Explain available programs for households with <strong>medical or financial hardships</strong> needing additional support.</li><li>Document calls clearly and accurately while following established protocols.</li></ul><p><br></p><p><br></p>
  • 2025-11-26T17:13:41Z
Receptionist
  • El Cajon, CA
  • onsite
  • Temporary
  • 22.50 - 24.00 USD / Hourly
  • <p>Our client, a well-established organization in the nonprofit sector, is seeking a friendly and organized Receptionist to serve as the first point of contact for visitors and callers. This role is ideal for a professional who thrives in a mission-driven environment and enjoys supporting diverse community initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome guests, clients, and vendors in a warm and professional manner.</li><li>Answer, screen, and direct incoming phone calls to the appropriate departments or individuals.</li><li>Manage the reception area to ensure a clean and welcoming environment.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain appointment schedules and assist with meeting coordination.</li><li>Provide general administrative support, including data entry, filing, and responding to email inquiries.</li><li>Support staff with additional projects as assigned.</li><li>Uphold confidentiality and organizational policies at all times.</li></ul><p><br></p>
  • 2025-12-10T19:09:02Z
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