<p>A well-established medical group in Encinitas is seeking a <strong>File Clerk</strong> to join their growing administrative team. This role is ideal for someone with strong attention to detail, excellent organizational skills, and the ability to handle confidential information with discretion. The File Clerk will play an essential role in maintaining accurate patient and billing records to ensure compliance with HIPAA and internal policies.</p><p><br></p><p><strong><u>Responsibilities</u>:</strong></p><ul><li>Organize, label, and maintain physical and electronic patient files.</li><li>Retrieve, scan, and upload medical records into the electronic health record (EHR) system.</li><li>Assist with audits and record requests from physicians, insurance companies, and patients.</li><li>Maintain the confidentiality and security of all sensitive medical data.</li><li>Coordinate with front office staff and billing to ensure files are current and properly stored.</li><li>Purge and archive inactive records per retention schedule.</li></ul>
<p>A rapidly expanding construction and engineering company headquartered in <strong>Carlsbad</strong> is looking for a detail-oriented and dependable <strong>File Clerk</strong> to join its administrative support team. This role is essential in maintaining accurate, organized, and compliant records across multiple departments including project management, accounting, human resources, and safety compliance. This position is perfect for someone who thrives in a structured environment, enjoys organizing information, and takes pride in supporting a busy office. You will play a key role in ensuring that physical and electronic records are easily accessible, properly categorized, and stored according to company retention policies and industry regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and maintain both physical and electronic filing systems for project documentation, employee files, and vendor records.</li><li>Scan, upload, and label documents into shared drives and internal databases, ensuring accuracy and consistency in file naming conventions.</li><li>Retrieve records as requested by managers, supervisors, or auditors in a timely and professional manner.</li><li>Review incoming paperwork for completeness, accuracy, and appropriate signatures before filing.</li><li>Maintain confidentiality of sensitive data including HR, payroll, and project-related documentation.</li><li>Assist the compliance team in organizing permits, safety certifications, and inspection reports for state and federal audits.</li><li>Coordinate with the accounting department to file invoices, purchase orders, and payment confirmations.</li><li>Regularly audit existing file systems to identify and correct inconsistencies, missing information, or duplicates.</li><li>Support front office staff with general administrative duties including scanning, copying, and mail distribution.</li><li>Manage document archiving and retention schedules according to company policy and state requirements.</li></ul>
<p>*** This role can sit in LOS ANGELES (DOWNTOWN) or ORANGE COUNTY (IRVINE) or SAN DIEGO (DOWNTOWN) ***</p><p><br></p><p>A state-wide law firm with over 100 attorneys and offices in San Francisco, San Diego, Ventura County, and Costa Mesa is seeking a Legal Administrative Assistant (Legal Secretary).</p><p> </p><p>The San Diego office has 8 attorneys, 2 legal assistants, 1 paralegal, 1 receptionists/admin, 1 office services clerk/IT clerk, and 1 part time file clerk. This firm is like a boutique firm within a regional firm: great resources but intimate team.</p><p> </p><p><strong><u>Responsibilities of Role</u>: </strong></p><p>Very busy desk: civil litigation, including labor & employment and business law. Must be familiar with:</p><ul><li>trial prep</li><li>litigation calendaring (no docket clerk)</li><li>TOA/TOCs</li><li>eFiling (60% state, 40% federal, occasional appellate – but the latter is not a deal breaker)</li><li>discovery shells (from macros)</li><li>redlining legal documents</li></ul><p>Fluency in the following software is helpful: CompuLaw for calendaring, Best Authority for TOA/TOCs, iManage for document management, and Adobe for bate stamping.</p><p> </p><p><strong><u>Perks of Firm</u></strong>:</p><p>· Firm has an in-house trainer who helps get people set up</p><p>· Laid back environment</p><p>· Longevity of staff</p><p>· Strong benefits – besides standard benefits, the firm covers EAP counseling, travel allowance, and supplemental insurance</p><p>· Staff appreciation lunches, birthday celebrations, holiday gifts, raffles, prizes</p><p>· LA and SD team work very closely/collaboratively with each other and share work. Thus, there is never trouble hitting paralegals. </p>
<p>Robert Half is partnering with a growing real estate company seeking a detail-oriented and reliable Data Entry Clerk to support the operations team. This role is ideal for someone who is highly organized, accurate, and comfortable managing multiple data tasks in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately enter, update, and maintain real estate data in company databases and systems.</li><li>Review property listings, client information, and transaction records for completeness and accuracy.</li><li>Assist with document preparation, file management, and record keeping.</li><li>Generate reports, spreadsheets, and other documentation as needed.</li><li>Support operations and administrative staff with ad hoc data-related tasks.</li><li>Maintain confidentiality and handle sensitive client and company information with discretion.</li><li>Collaborate with internal teams to ensure smooth data flow and operational efficiency.</li></ul><p><br></p>
<p>Not all data entry jobs look the same — this one moves fast, just like the construction projects it supports.</p><p><br></p><p>A well-established <strong>construction company in Pauma Valley </strong>is searching for a <strong>Data Entry Clerk</strong> who’s ready to take ownership of job site records, vendor documentation, and project data that keeps the entire operation running smoothly. You’ll be part of a hardworking, close-knit office team that collaborates daily with field crews, project managers, and vendors. You’ll manage everything from purchase orders to timecard logs — turning stacks of information into actionable insights.</p><p><br></p><p><strong><u>🔧 What You’ll Be Doing</u></strong></p><ul><li>Enter and maintain project data, invoices, and timekeeping records in company databases.</li><li>Track change orders, materials, and vendor updates for multiple active job sites.</li><li>Review digital and paper documents for accuracy and completeness.</li><li>Assist accounting and estimating teams with reports and data pulls.</li><li>Support the operations team with document management and compliance tracking.</li></ul>
<p>Are you a detail-obsessed professional who finds satisfaction in clean, accurate data? Do you take pride in catching small errors that others might miss? Our client, a growing <strong>analytics company in Rancho Santa Fe</strong>, is seeking a <strong>Data Entry Clerk</strong> with a sharp eye for detail and the ability to work with large datasets while maintaining speed and accuracy. This isn’t your ordinary data entry role — it requires someone with strong technical aptitude and the ability to navigate multiple platforms at once. Your work will directly support analysts, engineers, and project managers who rely on accurate data to drive decision-making.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Input, verify, and update large amounts of data into multiple systems with accuracy.</li><li>Review data for errors, inconsistencies, and incomplete fields, correcting as necessary.</li><li>Collaborate with team members to ensure timely data uploads and reporting deadlines.</li><li>Assist with generating reports, charts, and summaries for leadership.</li><li>Maintain confidentiality when handling sensitive information.</li><li>Support special projects that require advanced spreadsheet and organizational skills.</li></ul><p><br></p>
<p>If you’re the kind of person who finds satisfaction in turning <em>chaos into clarity</em> — this one’s for you. A fast-growing <strong>biotech company in Carlsbad</strong> is looking for a <strong>Data Entry Clerk</strong> who thrives in the details. This is a team that’s changing lives through innovation and research — but behind every breakthrough is someone who keeps the data clean, accurate, and accessible. That’s where you come in. You’ll be entering critical scientific and financial data into the company’s systems, ensuring everything aligns with research records, supply chain logs, and lab results. It’s detail work, yes — but it’s work that <em>matters</em>.</p><p><br></p><p><strong><u>💻 What You’ll Be Doing</u></strong></p><ul><li>Enter and update sensitive data into laboratory and business management systems.</li><li>Cross-check data for accuracy, consistency, and compliance with research protocols.</li><li>Assist with document organization, digital filing, and version control.</li><li>Collaborate with research and operations teams to verify results and ensure complete records.</li><li>Support quality assurance teams with reporting and data validation.</li></ul><p><br></p>
<p>Are you organized, detail-oriented, and looking to build your career in accounting? Robert Half is seeking an enthusiastic Accounting Clerk to assist with essential financial operations for our clients! As an Accounting Clerk, you will play an essential role in supporting day-to-day financial activities. From maintaining accurate accounting records to processing transactions, your work will ensure the smooth functioning of organizational finances.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform data entry to record and update financial transactions.</li><li>Assist in reconciling bank accounts and resolving discrepancies.</li><li>Process accounts payable and accounts receivable, including invoicing and payment tracking.</li><li>Manage and file accounting and financial records systematically.</li><li>Support month-end and year-end closing processes as needed.</li><li>Collaborate with team members to address financial inquiries or discrepancies.</li><li>Maintain accuracy and compliance with accounting practices and policies.</li></ul><p><br></p>
<p>Are you a welcoming, organized, and detail-oriented professional looking for your next career opportunity? Robert Half is currently partnering with a respected organization seeking a dedicated Front Desk Coordinator to be the first point of contact for their office. As the face of the company, you’ll play a key role in creating positive first impressions and maintaining seamless front desk operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and welcome visitors, clients, and employees with a professional and friendly demeanor.</li><li>Answer and direct incoming calls promptly while accurately relaying messages.</li><li>Manage the front desk area and ensure it remains clean, organized, and welcoming.</li><li>Handle scheduling, visitor logs, and managing access to meeting rooms.</li><li>Assist with general administrative duties, including filing, correspondence, and mail distribution.</li><li>Support other departments with clerical tasks based on activity needs.</li><li>Troubleshoot and resolve issues related to visitor inquiries or office equipment setup at reception.</li></ul>
We are looking for a detail-oriented and dependable Receptionist to join our team on a contract basis in San Diego, California. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth day-to-day operations in a small office environment. The ideal candidate will bring relevant experience and a few years of expertise, making them comfortable handling a variety of administrative and customer-facing tasks.<br><br>Responsibilities:<br>• Greet visitors and clients with a detail-oriented approach and direct them to the appropriate personnel.<br>• Manage a multi-line phone system, answering inbound calls and routing them efficiently.<br>• Provide administrative support, including scheduling meetings and maintaining office supplies.<br>• Handle switchboard operations for up to 10 lines, ensuring seamless communication.<br>• Assist with basic data entry and document management tasks.<br>• Utilize platforms like Salesforce to organize and maintain customer information.<br>• Ensure the reception area remains clean and welcoming at all times.<br>• Adhere to business casual dress codes, maintaining a detail-oriented appearance.<br>• Support the team with ad hoc administrative duties as needed.
<p>A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.</p><p>Key Responsibilities:</p><ul><li>Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.</li><li>Listen to callers’ needs and connect them with appropriate services and resources.</li><li>Accurately document all interactions and case details in the CRM system.</li><li>Follow up on inquiries and ensure resolution in a timely manner.</li><li>Maintain a positive and empathetic attitude while handling challenging situations.</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in San Diego, California. In this Contract-to-Permanent position, you will play a key role in connecting individuals to vital services and resources, while upholding our mission to improve lives and strengthen communities. If you are passionate about delivering exceptional customer service and making a meaningful impact, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming inquiries and provide accurate information, referrals, or assistance based on client needs.</p><p>• Record and update all client interactions promptly and accurately in web-based systems.</p><p>• Stay informed about available services, resources, and organizational initiatives to provide comprehensive support.</p><p>• Collaborate with internal teams to address client concerns and ensure their needs are met effectively.</p><p>• Maintain a meticulous and compassionate approach to customer service in all communications.</p><p>• Utilize CRM tools and other platforms to manage client data and streamline workflows.</p><p>• Assist clients with billing functions and benefit-related inquiries as needed.</p><p>• Support Spanish-speaking clients by providing translation services and bilingual communication.</p><p>• Contribute to improving processes and enhancing the overall customer experience.</p><p>• Ensure compliance with organizational policies and standards in all interactions and documentation.</p>
We are looking for a dedicated Bilingual Customer Service Representative to join our mission-driven team in San Diego, California. In this Contract-to-Permanent position, you will play a vital role as the first point of contact in our call center, providing compassionate and effective support to individuals seeking assistance. This is an excellent opportunity to make a meaningful impact while growing your career in a supportive and collaborative environment.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, offering accurate information, referrals, and assistance based on client needs.<br>• Document all client interactions efficiently and accurately using web-based systems.<br>• Maintain a thorough understanding of available services, resources, and programs to provide effective guidance.<br>• Collaborate with internal teams to address client needs and ensure seamless service delivery.<br>• Deliver exceptional customer service in all communications, upholding the organization’s values and standards.<br>• Utilize web-based systems, chat platforms, and other tools to manage client interactions effectively.<br>• Assist clients with benefit-related inquiries, billing functions, and service navigation.<br>• Support Spanish-speaking clients by providing bilingual communication and translation services.<br>• Monitor and resolve issues using CRM systems and other software tools.<br>• Adapt to various computer programs and applications to streamline processes and enhance service delivery.
<p>Are you a people person who enjoys creating a warm and welcoming environment? Robert Half is partnering with a dynamic organization in need of a professional Receptionist to serve as the face of the office. This role is ideal for someone who thrives in a fast-paced setting and values providing exceptional service to both internal and external stakeholders. In this position, you will play a key role in maintaining a smooth and efficient front office while supporting the team with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors with professionalism and direct them to the appropriate individual or department.</li><li>Answer and route incoming phone calls, taking detailed messages as needed.</li><li>Manage the scheduling of meeting rooms and maintain an organized reception area.</li><li>Handle general office tasks such as sorting mail, copying, scanning, and maintaining office supplies.</li><li>Provide administrative support, such as preparing correspondence, data entry, and maintaining documents.</li><li>Communicate effectively with internal teams to ensure seamless operations.</li><li>Uphold a friendly and approachable demeanor to promote a positive workplace culture.</li></ul><p><br></p>
We are looking for a compassionate and meticulous Bilingual Customer Experience Specialist to join our team in San Diego, California. This Contract to Permanent position offers the opportunity to support individuals in accessing vital services and resources while contributing to the meaningful mission of a non-profit organization. If you are bilingual in Spanish and English, have strong communication skills, and are passionate about helping others, we encourage you to apply.<br><br>Responsibilities:<br>• Provide timely and accurate responses to inbound inquiries, offering assistance, information, or referrals as needed.<br>• Record all client interactions comprehensively and accurately in web-based systems.<br>• Stay informed about available resources and services to ensure effective support.<br>• Collaborate with internal teams to address client needs and provide seamless service.<br>• Maintain a meticulous and empathetic approach in all customer communications.<br>• Utilize CRM systems and other software platforms to manage client data and interactions.<br>• Assist clients with benefit-related inquiries and billing functions as required.<br>• Translate and communicate effectively in both Spanish and English to support diverse clientele.<br>• Uphold organizational standards for quality and efficiency in customer service.<br>• Contribute to continuous improvement initiatives within the call center environment.
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a <strong>Bilingual Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul>
<p>Robert Half is a global leader in talent solutions, providing top-notch staffing for accounting, finance, and administrative roles. We are seeking an Account Specialist for a client in San Diego, CA who values exceptional organizational skills, strong attention to detail, and superb customer service capabilities. This position is ideal for a professional who thrives in financial operations and account management.</p><p><br></p><p>The Account Specialist is responsible for managing financial transactions, maintaining customer accounts, and providing support to ensure smooth administrative and accounting processes. This role includes handling billing, payments, account reconciliations, and customer issue resolution with accuracy and professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and manage accounts receivable and accounts payable transactions.</li><li>Generate and distribute invoices to customers and follow up on payments.</li><li>Reconcile customer accounts and resolve discrepancies promptly.</li><li>Review and update contracts, purchase orders, and accounts to ensure accuracy.</li><li>Assist in budget preparation and forecasting reports by managing relevant account data.</li><li>Communicate with clients to address questions regarding billing, payments, or account status.</li><li>Keep accurate records of transactions and account data in accounting or ERP software.</li><li>Support month-end and year-end financial processes and reporting.</li></ul><p><br></p>
We are looking for a dedicated and compassionate Bilingual Customer Experience Specialist to join our team in San Diego, California. In this Contract-to-Permanent position, you will play a pivotal role in connecting individuals with essential services, resources, and support, while ensuring a positive and impactful customer experience. This opportunity is ideal for professionals who are passionate about making a difference and thrive in a mission-driven environment.<br><br>Responsibilities:<br>• Respond to inbound calls and inquiries, providing accurate information, referrals, or assistance based on client needs.<br>• Record and manage detailed documentation of all customer interactions using web-based systems.<br>• Stay informed on current services, programs, and resources to ensure clients receive up-to-date and relevant support.<br>• Collaborate effectively with internal teams to address and resolve client concerns and requests.<br>• Deliver exceptional customer service by maintaining professionalism and empathy in all communications.<br>• Utilize bilingual Spanish/English skills to assist a diverse range of clients.<br>• Ensure compliance with organizational policies and procedures while addressing customer needs.<br>• Handle customer inquiries through multiple platforms, including phone, chat, and email.<br>• Support billing or benefit-related functions as needed, ensuring accuracy and timeliness.
<p>A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.</p><p>Key Responsibilities:</p><ul><li>Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.</li><li>Listen to callers’ needs and connect them with appropriate services and resources.</li><li>Accurately document all interactions and case details in the CRM system.</li><li>Follow up on inquiries and ensure resolution in a timely manner.</li><li>Maintain a positive and empathetic attitude while handling challenging situations.</li></ul><p><br></p>
<p>If you’ve ever dreamed of being at the <strong>frontline of a luxury experience</strong>, here’s your chance. Our client, a leading name in San Diego’s <strong>hospitality industry</strong>, is seeking a <strong>Receptionist</strong> who will embody professionalism, warmth, and world-class service. This isn’t your standard “answer the phone and greet people” kind of role. You’ll be the welcoming smile that sets the tone for every guest’s visit, whether they’re walking in for a high-profile event, booking a last-minute meeting space, or simply seeking assistance. The lobby is your stage, and your role is to create an atmosphere that feels seamless, polished, and unforgettable.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Greet guests with professionalism and genuine hospitality — first impressions matter.</li><li>Manage busy phone lines, direct inquiries, and provide accurate information.</li><li>Coordinate reservations, meeting room bookings, and guest check-ins.</li><li>Work closely with the events and concierge teams to support client requests.</li><li>Ensure the reception area is immaculate at all times (organization and detail are everything).</li><li>Handle incoming and outgoing mail, deliveries, and vendor check-ins.</li><li>Assist with special projects such as VIP visits or corporate events.</li></ul>
<p>Are you a strong communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy solving problems? Our client is seeking a Customer Service Representative to join their team. In this role, you will serve as the first point of contact for customers, providing support, solutions, and a positive experience. If you’re enthusiastic about building relationships and ensuring customer satisfaction, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Handle incoming customer inquiries via phone, email, chat, or in-person with professionalism and enthusiasm.</li><li><strong>Problem Resolution:</strong> Investigate and resolve customer issues or complaints, escalating complex cases to the appropriate department as needed.</li><li><strong>Product Knowledge:</strong> Stay informed about the company’s products and services to provide accurate information and recommendations to customers.</li><li><strong>Order Processing:</strong> Assist customers with order placement, tracking, returns, and refunds while maintaining detailed records of interactions.</li><li><strong>Documentation:</strong> Accurately document customer interactions and transactions in the CRM system.</li><li><strong>Customer Satisfaction:</strong> Proactively follow up with customers to ensure issues are resolved and their experience exceeds expectations.</li><li><strong>Team Collaboration:</strong> Collaborate with colleagues and departments to ensure seamless customer service delivery.</li><li><strong>Feedback:</strong> Gather and document feedback from customers to identify trends, improvements, and potential issues.</li></ul>
<p>Robert Half is partnering with a growing company seeking a professional and personable Front Desk Coordinator to serve as the first point of contact for clients, visitors, and staff. This role is ideal for someone who excels at organization, communication, and creating a welcoming office environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet clients, visitors, and vendors in a professional and courteous manner.</li><li>Answer and direct incoming calls, emails, and inquiries efficiently.</li><li>Manage appointment scheduling, meeting room bookings, and calendar coordination.</li><li>Assist with administrative tasks, including filing, scanning, and document preparation.</li><li>Maintain a clean and organized reception area and office supplies.</li><li>Support internal teams with ad hoc administrative projects as needed.</li><li>Ensure a positive and professional first impression for all guests and clients.</li></ul><p><br></p>
<p>Robert Half is working with a dynamic client in the property management industry to hire an Account Specialist. This contract-to-permanent position is ideal for someone with strong financial and administrative skills who excels in a fast-paced, client-oriented environment. If you are detail-oriented and thrive in managing property-related accounts, we encourage you to apply!</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Manage and maintain tenant accounts, including processing rent payments, late fees, and any applicable adjustments.</li><li>Assist with accounts payable and receivable functions, including vendor invoice processing and tenant billing.</li><li>Reconcile property accounting records, including bank statements, tenant ledgers, and vendor accounts.</li><li>Work closely with property managers to ensure accurate financial records and resolve any account discrepancies.</li><li>Generate monthly reports for property owners, including profit and loss statements and outstanding receivables.</li><li>Interact with tenants to address questions and concerns related to their accounts, payments, and charges.</li><li>Support year-end reporting activities, including preparing documentation for audits and tax filings.</li><li>Maintain compliance with company policies and property management industry regulations.</li></ul>
<p>Our client is seeking a compassionate and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the main point of contact for our donors, volunteers, and beneficiaries, ensuring their questions and concerns are addressed promptly and professionally. The ideal candidate is passionate about delivering exceptional service and supporting the mission-driven work of our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary contact for incoming calls, emails, and inquiries from donors, volunteers, beneficiaries, and stakeholders </li><li>Resolve issues related to donations, program eligibility, volunteer opportunities, and general questions in a timely manner.</li><li>Provide detailed and accurate information about organizational services, programs, and initiatives.</li><li>Assist with data entry and recordkeeping to maintain accurate donor and beneficiary profiles.</li><li>Collaborate with internal teams to resolve escalations and improve customer experience processes.</li><li>Foster strong relationships with donors and volunteers to encourage continued engagement and support.</li><li>Support fundraising campaigns and outreach initiatives by responding to inquiries and providing resources to interested parties.</li><li>Identify and communicate service trends and client concerns to leadership for continuous improvement.</li></ul>
We are looking for a skilled Customer Service Representative to join our team on a long-term contract basis in Santee, California. This role requires someone who thrives in a fast-paced environment, excels at managing high call volumes, and can provide exceptional support to customers. If you enjoy helping others and have a track record of delivering attentive and reliable service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to incoming calls promptly, providing accurate information and resolving customer inquiries.<br>• Schedule appointments efficiently while ensuring all details are accurately recorded.<br>• Promote inspection services to customers and successfully secure bookings.<br>• Maintain an attentive and engaging demeanor when interacting with customers.<br>• Handle high call volumes with patience and organization.<br>• Address customer questions and concerns with clarity and empathy.<br>• Collaborate with team members to meet service goals and improve processes.<br>• Utilize bilingual Spanish skills to assist a diverse customer base.<br>• Ensure all customer interactions are documented accurately in the system.
