<p>Robert Half is partnering with a reputable tax firm to identify a reliable and detail-oriented File Clerk to support their team during the busy tax season. This role is ideal for someone who thrives in a fast-paced, confidential environment and enjoys working with organized systems and processes.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Organize, file, and maintain physical and electronic client records</li><li>Scan, label, and upload tax documents into internal systems</li><li>Retrieve files as requested by tax preparers and administrative staff</li><li>Ensure accuracy, completeness, and confidentiality of all documents</li><li>Assist with general administrative tasks as needed during peak periods</li></ul><p><br></p>
<p>Are you organized, detail-oriented, and ready to contribute to a busy accounting environment? Our team is seeking a contract File Clerk to support a CPA firm during the peak tax season (January-April).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain accurate electronic and paper filing systems for tax-related documents and client records</li><li>Log and track incoming client files, making sure all paperwork is labeled and accessible</li><li>Scan, copy, and upload confidential documents securely</li><li>Retrieve requested files for CPAs and tax staff in a timely manner</li><li>Ensure compliance with internal privacy and security protocols at all times</li><li>Prepare completed files for secure storage or destruction per company policy</li></ul><p><br></p>
<p>*** This role can sit in LOS ANGELES (DOWNTOWN) or ORANGE COUNTY (IRVINE) or SAN DIEGO (DOWNTOWN) ***</p><p><br></p><p>A state-wide law firm with over 100 attorneys and offices in San Francisco, San Diego, Ventura County, and Costa Mesa is seeking a Legal Administrative Assistant (Legal Secretary).</p><p> </p><p>The San Diego office has 8 attorneys, 2 legal assistants, 1 paralegal, 1 receptionists/admin, 1 office services clerk/IT clerk, and 1 part time file clerk. This firm is like a boutique firm within a regional firm: great resources but intimate team.</p><p> </p><p><strong><u>Responsibilities of Role</u>: </strong></p><p>Very busy desk: civil litigation, including labor & employment and business law. Must be familiar with:</p><ul><li>trial prep</li><li>litigation calendaring (no docket clerk)</li><li>TOA/TOCs</li><li>eFiling (60% state, 40% federal, occasional appellate – but the latter is not a deal breaker)</li><li>discovery shells (from macros)</li><li>redlining legal documents</li></ul><p>Fluency in the following software is helpful: CompuLaw for calendaring, Best Authority for TOA/TOCs, iManage for document management, and Adobe for bate stamping.</p><p> </p><p><strong><u>Perks of Firm</u></strong>:</p><p>· Firm has an in-house trainer who helps get people set up</p><p>· Laid back environment</p><p>· Longevity of staff</p><p>· Strong benefits – besides standard benefits, the firm covers EAP counseling, travel allowance, and supplemental insurance</p><p>· Staff appreciation lunches, birthday celebrations, holiday gifts, raffles, prizes</p><p>· LA and SD team work very closely/collaboratively with each other and share work. Thus, there is never trouble hitting paralegals. </p>
<p>A professional services firm in Oceanside is seeking a <strong>detail-oriented Accounts Receivable Clerk</strong> to support daily invoicing, payment posting, and account maintenance. This role is ideal for someone earlier in their accounting career who enjoys structured work, accuracy, and supporting a larger finance team. You will play an important role in ensuring customer accounts remain current and financial records are properly maintained.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate and distribute customer invoices accurately</li><li>Post customer payments and apply credits</li><li>Maintain organized customer account records</li><li>Assist with basic collections follow-up</li><li>Support AR reporting and month-end preparation</li><li>Research and resolve billing discrepancies</li><li>File and maintain AR documentation</li></ul>
• Process all incoming invoices, expense reports, cash advances, and check requests and scan/file into a digital format; Prepare Journal Entries and required support as requested<br>• Update Purchase Tracking log with all order information including the date the order was placed, date the invoice was received, and the date that the invoice was uploaded<br>• Process and upload accounts payable and invoicing into the General Ledger System<br>• Process employee petty cash and expense reports<br>• Process and maintain independent contractor paperwork<br>• Establish and maintain a variety of physical and electronic files, record-keeping, and tracking systems as required<br>• Assists with periodic internal and external audits by compiling all required supporting documentation including, but not limited to, Invoices, Cancelled Checks, Paystubs, and Timecards<br>• Assists with the completion of monthly requests for reimbursements claims from funders and compiles all required support documentation<br>• Responsible for depositing and inputting all related Cash, Check, and Credit Card transactions into the accounting system, generating End-of-Shifts, and compiling all backup documentation for End-of-Day Packets; Takes deposits to the bank or deposits through electronic check scanners and submits daily cash reports as needed<br>• Perform other administrative tasks as assigned and assist with maintaining proper document storage and auditing<br>• Participate in and attend all required staff meetings, trainings, YMCA staff development events and appropriate agency-wide committees
<p>Our team is seeking a meticulous Data Entry Clerk to support a busy tax firm in Mira Mesa, CA. This onsite role offers the opportunity to work in a fast-paced, professional environment and contribute to an organized, client-focused team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter financial and client data into internal databases and software systems</li><li>Review and verify documentation for completeness and accuracy</li><li>Assist with maintaining and updating electronic and paper filing systems</li><li>Support preparation of tax forms and related documentation for clients</li><li>Protect sensitive data by following established confidentiality procedures</li><li>Assist with other administrative duties as assigned</li></ul><p><br></p>
<p>A professional services organization in San Marcos is seeking a highly detail-oriented <strong>Data Entry Clerk</strong> to support data accuracy and record maintenance across multiple departments. This role is ideal for someone who enjoys focused work, accuracy, and contributing to the integrity of business operations through precise data management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Enter and update data into internal systems with high accuracy</li><li>Verify information for completeness and consistency</li><li>Maintain organized digital and physical records</li><li>Review data for errors and correct discrepancies</li><li>Support reporting and administrative teams with data requests</li><li>Follow data security and confidentiality protocols</li><li>Assist with special projects requiring data organization</li></ul>
<p>Robert Half is partnering with a well-established tax firm to identify a friendly, professional, and detail-oriented Tax Receptionist to support their front office during the busy tax season. This role is ideal for someone who enjoys customer interaction, thrives in a fast-paced environment, and understands the importance of confidentiality.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet clients in person and by phone in a courteous and professional manner</li><li>Check clients in for appointments and notify tax preparers of arrivals</li><li>Answer and route incoming calls; respond to general inquiries</li><li>Collect, log, and distribute client tax documents securely</li><li>Schedule appointments and manage front desk calendars</li><li>Maintain a clean and organized reception area</li><li>Support administrative staff with clerical tasks as needed</li></ul><p><br></p>
<p>A busy healthcare-adjacent office in Oceanside is seeking a personable and organized <strong>Receptionist / Front Office Coordinator</strong> to serve as the first point of contact for patients and visitors. This role is ideal for someone who enjoys customer interaction, thrives in a structured environment, and can manage multiple priorities while maintaining a welcoming demeanor.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly, professional manner</li><li>Manage a high-volume phone system and direct calls appropriately</li><li>Schedule appointments and coordinate calendars</li><li>Verify basic patient or client information and documentation</li><li>Maintain a clean, organized, and welcoming front office area</li><li>Assist with incoming/outgoing mail and office correspondence</li><li>Support administrative staff with clerical tasks as needed</li></ul>
<p>Are you personable, organized, and eager to support a professional accounting environment during its busiest time of year? Our CPA firm is seeking a temporary Receptionist to be the welcoming face of our office for the upcoming tax season.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors warmly upon arrival and assist with check-in procedures.</li><li>Answer and route a high volume of incoming calls with professionalism and confidentiality.</li><li>Schedule and confirm appointments for accountants and tax staff.</li><li>Receive, sort, and distribute mail, packages, and important tax-related documents.</li><li>Maintain the reception area, ensuring it is tidy and presentable at all times.</li><li>Assist with scanning, copying, and light administrative duties as needed.</li><li>Provide general support to colleagues and help ensure smooth daily office operations.</li></ul><p><br></p>
<p>Our client, a respected firm in San Diego, CA, is seeking a personable and organized Receptionist to join their team. This position plays a crucial role in delivering exceptional first impressions and supporting daily office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, visitors, and staff professionally and courteously</li><li>Answer and direct incoming phone calls</li><li>Manage appointment scheduling and calendars</li><li>Handle mail, deliveries, and document filing</li><li>Support administrative functions and assist with special projects</li><li>Maintain a neat and welcoming reception area</li><li>Uphold confidentiality and privacy standards</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between our organization and the community, providing compassionate support and exceptional service. As a Contract to permanent position, this opportunity offers the chance to grow while making a meaningful impact. This role has the opportunity to go hybrid upon permanent hire!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and assistance tailored to client needs.</p><p>• Document all client interactions and updates promptly in web-based systems to ensure accurate records.</p><p>• Stay informed about available services, resources, and programs to provide reliable referrals and solutions.</p><p>• Collaborate with internal teams to meet client needs efficiently and effectively.</p><p>• Maintain a detail-oriented and empathetic approach in all communications to uphold high customer service standards.</p><p>• Utilize CRM software and other tools to track and manage client interactions.</p><p>• Address billing or benefit-related questions and provide timely resolutions.</p><p>• Assist clients in navigating various systems, including Epic Software and Avaya CMS.</p><p>• Support organizational goals by adhering to established protocols and contributing to process improvements.</p>
We are looking for a Customer Experience Specialist to join our team in San Diego, California. In this contract-to-permanent role, you will play a vital part in delivering exceptional service to individuals seeking assistance through our call center. This position is ideal for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is motivated by helping others.<br><br>Responsibilities:<br>• Handle incoming inquiries by providing accurate information, referrals, and assistance tailored to client needs.<br>• Record and maintain detailed documentation of all interactions within web-based systems.<br>• Stay informed about current services, programs, and community resources to provide up-to-date guidance.<br>• Work collaboratively with internal teams to address client concerns and ensure their needs are met effectively.<br>• Deliver outstanding customer service through clear and empathetic communication.<br>• Utilize CRM and other software tools to manage client information and interactions efficiently.<br>• Assist clients with billing inquiries, benefit-related questions, and general account support.<br>• Operate within established protocols while ensuring adherence to quality standards and service guidelines.<br>• Use chat platforms and other digital tools to support client interactions, as needed.
<p><strong>Bilingual Spanish Call Center Representative</strong></p><p><strong>Non-Profit Organization | San Diego, CA (Kearny Mesa)</strong></p><p><strong>Ability to work Hybrid after approx. 6 months </strong></p><p><br></p><p>About the Role</p><p>Our team is partnering with a well-established <strong>non-profit organization serving the San Diego community</strong>. This is a <strong>contract-to-hire Call Center role</strong> ideal for candidates who are passionate about helping others and making a meaningful impact.</p><p>This position requires <strong>bilingual fluency in English and Spanish</strong> and the ability to commute <strong>daily to the Kearny Mesa office</strong>. After approx. 6 months and showing you are meeting company expectations this role has the ability to be hybrid. </p><p><br></p><p>Key Responsibilities</p><ul><li>Handle a high volume of inbound and outbound calls from community members</li><li>Provide assistance, information, and resources to individuals and families in need</li><li>Communicate clearly and compassionately in <strong>both English and Spanish</strong></li><li>Accurately document calls and case details in internal systems</li><li>Follow established call center procedures and compliance guidelines</li><li>Work collaboratively with internal teams to ensure community needs are met</li></ul><p><br></p>
<p>Our financial management organization is seeking a proactive, customer-focused Client Services Associate to join our team. This role offers the opportunity to work in a dynamic, client-driven environment, supporting both advisors and clients while contributing to the overall success of the organization. This is a contract to hire role based in Del Mar, CA.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for clients, responding promptly to inquiries via phone, email, and in person.</li><li>Support financial advisors with client onboarding, documentation, and account maintenance.</li><li>Coordinate the collection and processing of client documents, ensuring accuracy and confidentiality.</li><li>Prepare and review account forms, transfer requests, and related paperwork.</li><li>Assist in the preparation of client meetings, reports, and presentation materials.</li><li>Maintain up-to-date client records and support data entry into CRM and portfolio management systems.</li><li>Help resolve client service issues and escalate as necessary.</li><li>Collaborate with internal teams to support compliance, operations, and administrative tasks.</li></ul><p><br></p>
<p>Robert Half is partnering with a nonprofit client in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role supports individuals seeking services and resources and plays a key part in delivering compassionate, high-quality customer support within a mission-driven environment.</p><p><br></p><p>This is a contract-to-permanent opportunity offering stability and growth. The position will be fully onsite for the first six months, with a transition to a hybrid schedule (3 days remote, 2 days onsite) thereafter.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls in a timely and professional manner, providing accurate information, guidance, and referrals</li><li>Document client interactions clearly and consistently using web-based systems and CRM tools</li><li>Maintain knowledge of programs, services, and community resources to best support clients</li><li>Partner with internal teams to resolve inquiries and ensure appropriate follow-up</li><li>Deliver empathetic and respectful customer service while handling sensitive information</li><li>Utilize call center and CRM platforms to manage workflows efficiently</li><li>Assist with billing and benefits-related tasks as needed, ensuring accuracy</li><li>Support clients in navigating online systems and computer-based applications</li><li>Communicate effectively in both Spanish and English to meet the needs of a diverse population</li><li>Follow call center procedures and utilize systems such as Avaya CMS and Epic</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a reputable financial services company to identify a detail-oriented and client-focused <strong>Account Representative</strong>. This role serves as a key point of contact for clients, supporting account servicing, documentation, and ongoing relationship management while ensuring compliance with internal policies and regulatory requirements. The ideal candidate brings strong communication skills, professionalism, and a high level of attention to detail.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned client accounts, providing timely and accurate support</li><li>Assist clients with account inquiries, updates, and service requests</li><li>Process account documentation, forms, and transactions in accordance with company policies and regulatory standards</li><li>Maintain accurate client records and account information in internal systems</li><li>Coordinate with internal departments (operations, compliance, advisors, and finance teams) to resolve account-related issues</li><li>Support onboarding of new clients, including documentation collection and verification</li><li>Prepare reports, track account activity, and assist with audits or reviews as needed</li><li>Ensure adherence to compliance, privacy, and regulatory requirements</li></ul><p><br></p>
<p><br></p><p>About the Position</p><p>We are partnering with a mission-driven non-profit organization dedicated to supporting the San Diego community. This is a contract-to-hire Client Experience role for individuals who are passionate about helping others and providing high-quality service.</p><p>This position requires fluency in both English and Spanish and the ability to commute on-site daily. </p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for community members via inbound and outbound calls</li><li>Provide accurate information, guidance, and support to individuals and families</li><li>Deliver a positive client experience through professional and compassionate communication in <strong>English and Spanish</strong></li><li>Document interactions clearly and accurately in internal systems</li><li>Follow established procedures, policies, and compliance guidelines</li><li>Collaborate with internal teams to ensure timely and effective support</li></ul><p><br></p>
<p>Bilingual Call Center Representative (Spanish/English) – Contract-to-Hire</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Organization</strong></p><p> We are proud to partner with a <strong>wonderful organization in San Diego</strong> that is deeply committed to serving its community and making a positive impact in the lives of others. This organization values compassion, inclusion, and exceptional customer care, and is seeking team members who share those same values.</p><p><strong>About the Role</strong></p><p> The Bilingual Call Center Representative will support a high-volume inbound call center, assisting both English- and Spanish-speaking customers. This is a <strong>contract-to-hire opportunity</strong> ideal for individuals who are passionate about customer service, want to make a difference, and are looking to grow into a long-term role.</p><p>You will serve as a trusted point of contact, providing clear information, guidance, and support while ensuring every caller feels heard and valued.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to transition to a <strong>hybrid schedule</strong> after the contracted period based on performance and business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in both <strong>English and Spanish</strong></li><li>Provide accurate, empathetic, and professional customer support</li><li>Assist callers with questions, concerns, and service-related needs</li><li>Clearly document all customer interactions in internal systems</li><li>Follow call center policies, procedures, and quality standards</li><li>Escalate complex issues as needed while maintaining a positive experience</li><li>Collaborate with team members in a fast-paced, mission-driven environment</li></ul><p><br></p>
<p>Robert Half is partnering with a mission-driven organization in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role is ideal for a service-oriented professional who is passionate about supporting diverse communities and delivering compassionate, high-quality customer service.</p><p><br></p><p>This is a contract-to-permanent opportunity with long-term growth potential. The role will be fully onsite for the first six months, transitioning to a hybrid schedule (3 days remote, 2 days in office) thereafter.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to inbound calls, providing accurate information, resources, and referrals</li><li>Document client interactions thoroughly and consistently in web-based systems and CRM platforms</li><li>Maintain up-to-date knowledge of available programs, services, and community resources</li><li>Collaborate with internal teams to resolve client concerns and ensure timely follow-up</li><li>Deliver exceptional customer service with empathy, professionalism, and cultural sensitivity</li><li>Utilize CRM systems and call center tools to manage customer interactions efficiently</li><li>Support billing and benefits-related functions while ensuring accuracy and compliance</li><li>Assist clients with navigating computer systems and online platforms</li><li>Conduct bilingual communication in Spanish and English to support a diverse client base</li><li>Adhere to call center best practices and procedures, including use of systems such as Avaya CMS and Epic</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual (Spanish and English) Customer Experience Specialist to join our non-profit team in San Diego, California. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to individuals seeking assistance, ensuring their needs are met with care and professionalism. If you are passionate about fostering positive experiences and thrive in a collaborative, mission-driven environment, this role offers an opportunity to make a meaningful impact every day.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries by phone, email, or chat, offering accurate information, referrals, and assistance.</p><p>• Record and update all client interactions in web-based systems promptly and accurately.</p><p>• Stay informed about available services and resources to provide the most relevant support.</p><p>• Work closely with internal teams to ensure that client needs are addressed effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications with clients.</p><p>• Utilize CRM platforms and other software tools to manage and track customer interactions.</p><p>• Assist clients with billing inquiries and benefit-related questions, ensuring clarity and resolution.</p><p>• Analyze and resolve customer issues, escalating complex cases to appropriate departments when necessary.</p><p>• Uphold organizational standards and contribute to the overall success of the team through collaboration and reliability.</p>
We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. In this role, you will serve as the first point of contact for individuals seeking vital services and support, contributing to a non-profit organization committed to improving communities through accessible resources and compassionate care. This is a contract position offering the opportunity to make a meaningful impact while supporting those in need.<br><br>Responsibilities:<br>• Respond to incoming inquiries with professionalism and provide accurate information, referrals, or assistance to callers.<br>• Record all client interactions promptly and precisely using web-based systems.<br>• Stay informed about available resources and services to offer relevant solutions.<br>• Collaborate with internal teams to address client needs and ensure seamless service delivery.<br>• Maintain a high standard of customer service by demonstrating empathy and responsiveness in all communications.<br>• Utilize various software tools, including CRM platforms, Epic Software, and Avaya CMS, to manage client interactions effectively.<br>• Assist customers with benefit-related inquiries, billing concerns, and other service-related matters.<br>• Support efforts to improve customer satisfaction by identifying opportunities for process enhancements.<br>• Uphold organizational values by contributing to a mission-driven environment.<br>• Ensure compliance with confidentiality and data security policies while handling sensitive information.
<p>Call Center Representative (Contract-to-Hire)</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Role</strong></p><p> We are seeking compassionate, customer-focused Call Center Representatives to join a high-volume inbound call center in San Diego. This is a <strong>contract-to-hire opportunity</strong> for individuals who are passionate about helping others, value exceptional customer service, and want to make a meaningful difference in customers’ lives every day.</p><p>In this role, you will be the first point of contact for customers, handling a high volume of inbound calls while providing accurate information, support, and solutions in a professional and empathetic manner.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to move to a <strong>hybrid schedule</strong> upon successful completion of the contract period and based on performance</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in a fast-paced call center environment</li><li>Assist customers with questions, concerns, and service-related needs</li><li>Provide clear, accurate, and empathetic communication on every interaction</li><li>Document customer interactions thoroughly and accurately in internal systems</li><li>Follow established call center procedures, policies, and quality standards</li><li>Escalate issues appropriately while maintaining a positive customer experience</li><li>Maintain professionalism and reliability in a team-oriented office setting</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between individuals and the services they need, ensuring every interaction is handled with care and professionalism. This is a Contract to permanent position, offering the opportunity to grow within a supportive and impactful organization. This role has the opportunity to go hybrid 3 days per week on the permanent basis!</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond promptly to incoming inquiries, providing accurate information, referrals, or assistance based on client needs.</p><p>• Document all customer interactions thoroughly and efficiently using web-based systems.</p><p>• Stay updated on available resources and services to deliver reliable guidance.</p><p>• Collaborate with internal teams to address client concerns and ensure high-quality service delivery.</p><p>• Maintain exceptional customer service standards in every communication.</p><p>• Utilize various computer programs and platforms, including CRM systems, billing software, and chat tools, to support customer interactions.</p><p>• Assist customers with benefit-related inquiries and billing processes.</p><p>• Analyze and address customer issues effectively while adhering to company procedures.</p><p>• Handle inbound calls professionally, ensuring a positive experience for all clients.</p><p>• Leverage tools like Epic Software and Avaya CMS to manage and track client interactions.</p>
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
