<p>Join our non-profit team as a Call Center Agent and help drive exceptional customer service experiences. As part of our customer support function, you’ll play a vital role in addressing caller inquiries, resolving issues, and contributing to overall customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls with professionalism and efficiency</li><li>Resolve customer questions, complaints, or service requests.</li><li>Document call information and maintain accurate records.</li><li>Collaborate with team members to ensure seamless operations.</li><li>Uphold data privacy and security standards within all interactions.</li><li>Leverage call center technologies to improve time to resolution and enhance customer experiences </li></ul><p><br></p>

<p><strong>Desired Qualifications:</strong></p><ul><li>Previous experience in customer service or call center environments preferred.</li><li>Strong communication and active listening skills.</li><li>Ability to multitask, adapt, and work under pressure.</li><li>Familiarity with technology platforms and performance analytics (i.e. Salesforce CRM)</li><li>Commitment to providing high-quality service and maintaining customer satisfaction.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>