<p>Accuracy and efficiency matter most when it comes to healthcare billing. Our client, a <strong>growing healthcare services organization in San Diego</strong>, is searching for a <strong>Billing Clerk</strong> who can process invoices with precision while keeping patient and insurance records up to date. This role offers the opportunity to contribute to the smooth functioning of a busy healthcare office while learning from experienced finance and billing professionals. If you’re detail-oriented, organized, and passionate about supporting patient care from the administrative side, this could be the role for you.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Prepare, review, and send invoices to patients and insurance providers.</li><li>Post payments and reconcile billing accounts.</li><li>Verify patient and insurance information for accuracy.</li><li>Follow up on outstanding balances and support collections as needed.</li><li>Maintain accurate records in billing software and electronic health record (EHR) systems.</li><li>Assist with month-end billing reports and compliance audits.</li><li>Communicate with patients, insurance reps, and internal staff regarding billing questions.</li></ul>
<p>Step into the world of healthcare where every interaction makes a difference. Our client, a highly respected <strong>healthcare and wellness practice</strong>, is seeking a <strong>Receptionist</strong> to be the heart of their front office. This role blends administrative expertise with compassion, ensuring patients feel welcome, supported, and cared for the moment they step through the door. In this role, you’re not just answering phones — you’re guiding patients through appointments, helping families navigate insurance details, and making sure providers have everything they need to deliver exceptional care.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Greet patients warmly, check them in, and provide clear instructions for their visit.</li><li>Answer phones, schedule appointments, and manage a busy provider calendar.</li><li>Verify insurance, process patient paperwork, and update electronic health records.</li><li>Coordinate with medical assistants, nurses, and providers to keep daily operations on track.</li><li>Handle billing inquiries with professionalism and tact.</li><li>Ensure the waiting area is clean, organized, and welcoming.</li><li>Maintain confidentiality in line with HIPAA regulations.</li></ul>
<p>A growing <strong>multi-specialty healthcare organization</strong> in <strong>Vista</strong> is seeking an experienced <strong>Medical Billing Supervisor</strong> to oversee the billing department and ensure timely, accurate claims submission and reimbursement. The ideal candidate is a hands-on leader with deep understanding of medical billing practices, compliance requirements, and payer regulations.</p><p>This position offers a great opportunity to work in a collaborative environment where accuracy, compliance, and mentorship are valued.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise daily operations of the billing department, including claim submission, payment posting, and denial management.</li><li>Train, mentor, and evaluate billing staff to ensure consistent performance and adherence to policy.</li><li>Monitor aging reports and identify trends in claim rejections or delays.</li><li>Review complex claims for accuracy, completeness, and compliance prior to submission.</li><li>Collaborate with the Revenue Cycle Manager to implement process improvements and reduce A/R days.</li><li>Ensure timely follow-up on outstanding claims and coordinate corrections or appeals.</li><li>Maintain compliance with HIPAA, Medicare, Medi-Cal, and all other payer requirements.</li><li>Prepare and present monthly billing performance reports to management.</li><li>Coordinate with clinical and administrative departments to resolve coding and documentation discrepancies.</li><li>Travel locally as needed to attend meetings or gather financial data for reporting purposes.</li></ul>
<p>We are looking for a detail-oriented Medical Revenue Cycle Associate to join our team our team in Los Angeles, California. The Medical Revenue Cycle Associate will play a critical part in optimizing the medical billing and collections process within the healthcare industry. Your expertise will help ensure claims are processed efficiently and payments are collected accurately.</p><p><br></p><p>Responsibilities:</p><p>• Review submitted claims to verify accuracy and completeness before forwarding them to the appropriate payer.</p><p>• Medical Insurance collections and denials management.</p><p>• Analyze denial information and correspondence to identify reasons for unpaid claims, taking action to resolve issues and resubmit claims promptly.</p><p>• Investigate patient accounts and payment records to confirm proper billing and rectify discrepancies, adjusting balances as necessary.</p><p>• Prepare and submit corrections or appeals for rejected claims, adhering to payer-specific guidelines and including all required documentation.</p><p>• Process adjustments for charges that cannot be billed, ensuring compliance with established adjustment protocols.</p><p>• Verify that required authorizations, TARs/SARs, are included in claim submissions, and take steps to secure missing authorizations when needed.</p><p>• Maintain productivity and quality standards by consistently meeting deadlines and accuracy requirements.</p><p>• Collaborate with team members and supervisors to address complex billing issues and improve workflows.</p>
<p>A Hospital in Los Angeles is seeking a Medical Collections Specialist with experience in credit balances. The Medical Collections Specialist must be successful with investigating, tracking, and resolving denied medical insurance claims. The Medical Collections Specialist must have 2 years medical billing and medical insurance collections experience,</p><p><br></p><p>Responsibilities:</p><p><br></p><p>1. Investigating and resolving denied claims from various insurance providers.</p><p>2. Reviewing credit balances and denials management. </p><p>3. Conduct thorough and detailed review of patient bills, insurance benefits, and medical records to identify discrepancies and ensure proper billing.</p><p>4. Follow up on outstanding claim denials and secure reimbursement where possible.</p><p>5. Liaise with insurance companies, healthcare providers, and patients to rectify claims denials and resolve discrepancies.</p><p>6. Responsible for identifying patterns and trends in claim denials and propose solutions for reducing denial rates.</p><p>7. Submit appeals and reconsideration requests to insurance companies for denied claims.</p><p>8. Strong understanding of HMO and PPO. </p>
<p>A large Healthcare Organization in Los Angeles is looking for an experienced Medical Office Manager. The Medical Office Manager will be tasked with overseeing 2 - 3 offices that include Glendale and Downtown Los Angeles. The Medical Office Manager will oversee the operations of the front office for a healthcare practice, ensuring smooth workflow, staff coordination, and exceptional patient service. The right candidate for this role must have Medical Management experience including overseeing a staff of 10 plus employees. This role offers the opportunity to contribute to a meaningful mission in cancer care while driving efficiency and compliance in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and coordinate the daily operations of the front office across multiple clinic locations.</p><p>• Monitor front office activities, including patient data intake, record management, and compliance with medical documentation standards.</p><p>• Provide training and coaching to front office staff, ensuring adherence to policies and procedures.</p><p>• Conduct regular staff meetings, manage schedules, and approve hours for payroll processing.</p><p>• Lead recruitment efforts and oversee performance reviews for front office employees.</p><p>• Address patient concerns and complaints, ensuring resolution and satisfaction.</p><p>• Develop and track productivity metrics to assess and improve front office operations.</p><p>• Implement best practices to enhance efficiency and streamline processes.</p><p>• Ensure compliance with regulations regarding the handling and release of protected health information.</p><p>• Collaborate with other departments to optimize workflow and communication.</p>
<p>About the Role:</p><p> We’re seeking a detail-oriented and motivated Collector to join our team at a busy Ambulatory Surgery Center. This position is responsible for managing the collection of patient and insurance balances, ensuring timely reimbursement, and maintaining a high level of professionalism in all interactions. The ideal candidate is proactive, organized, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Review and follow up on outstanding patient and insurance balances.</li><li>Process insurance denials and appeals promptly and accurately.</li><li>Contact patients and payers via phone and email to resolve account issues.</li><li>Verify insurance information and update patient records as needed.</li><li>Post payments, adjustments, and reconcile accounts.</li><li>Collaborate with billing and front-office teams to resolve billing discrepancies.</li><li>Maintain compliance with HIPAA and organizational policies.</li></ul>
<p>We are looking for a dedicated Materials Manager to join our team on a contract basis at a surgery center in Orange, California, from November 10th - 28th. In this role, you will oversee the procurement and inventory management of medical and office supplies, ensuring smooth operations to support patient care. The ideal candidate will bring expertise in healthcare materials management and thrive in a fast-paced, independent work environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the purchasing of medical and office supplies to meet operational needs.</p><p>• Ensure incoming supplies are accurately received, stored, and inventoried.</p><p>• Maintain proper documentation for purchasing and inventory processes.</p><p>• Process invoices and collaborate with Accounts Payable to ensure timely payments.</p><p>• Manage the full purchasing process, ensuring compliance with established procedures.</p><p>• Maintain accurate records of supplies and inventory levels to support operational efficiency.</p><p>• Utilize pre-negotiated contracts to streamline procurement activities.</p><p>• Provide support for materials management functions, including stock audits and supply chain improvements.</p><p>• Ensure adherence to healthcare standards and compliance in all purchasing activities.</p>
<p>A Healthcare organization in the city of Duarte is looking for a skilled Medical Billing Collections Specialist. The Medical Billing Collections Specialist must have at least 4 years of experience in the health care industry. The ideal candidate for this open position would have experience in skilled nursing or related fields.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Billing and Claims Management:</strong> Prepare, submit, and track medical claims for services provided in our skilled nursing facility to insurance companies, Medicare/Medicaid, and private payers.</li><li><strong>Patient Accounts:</strong> Manage accounts receivable, follow up on outstanding payments, resolve discrepancies, and ensure timely reimbursement.</li><li><strong>Compliance:</strong> Stay current with billing and coding regulations, including ICD-10, CPT, and HCPCS codes, ensuring compliance with HIPAA and other legal standards.</li><li><strong>Collaboration:</strong> Work closely with admissions, case management, and clinical staff to ensure accurate coding and documentation throughout the billing process.</li><li><strong>Denial Management:</strong> Handle rejected or denied claims, resolve issues, and resubmit claims to maintain efficient cash flow.</li><li><strong>Reporting:</strong> Prepare regular billing and financial reports to support operational decisions.</li></ul><p><br></p>
<p>A Surgery Center in Los Angeles is in the need of a Surgery Medical Billing Collections Specialist. The Surgery Medical Billing Collections Specialist must have at least 2 years of experience in the healthcare industry. The Surgery Medical Billing Collections Specialist must be able to work review aged EOBs and resolve denials.</p><p>DUTIES AND RESPONSIBILITIES</p><p>-Performs full cycle billing and collection functions for OHMG Surgical detail-oriented fees.</p><p> -Verify patient eligibility, authorization status and primary payer information via CareConnect and Insurance portals prior to claim submission.</p><p> -Performs all data entry and charge posting functions for OHMG services as needed -Performs all third-party follow-up functions for all products and OHMG surgical procedures.</p><p> -Reviews EOBS and Denials. Make corrections as required and resubmit the claim for payments.</p><p> -Work on the Athena Work Dashboard / Claim list on a daily basis for all services assigned.</p><p> -Performs daily review of Urgent Care provider chart notes to assure that documentation is complete and supportive of submitted charges prior to billing.</p><p>-Provides the correct ICD-10M code to identify the provider's narrative diagnosis -Provides the correct HCPCS code to identify medications and supplies.</p><p> -Provides the correct CPT code to accurately identify the services performed based on the provider's documentation.</p><p>- Reviews all surgical operative reports and assigns appropriate CPT codes and ICD-10-CM codes for services performed by staff surgeons.</p>
<p>We are looking for an experienced Office Manager to oversee the operations of a medical clinic based in Long Beach, California. This position involves managing clinical and administrative processes across multiple outpatient specialty centers and a hospital-based program. As a long-term contract role, the ideal candidate will play a key part in driving operational efficiency, fostering business growth, and ensuring high-quality patient care.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administrative operations for outpatient specialty centers and hospital programs.</p><p>• Manage and maintain office supplies, ensuring seamless availability for staff needs.</p><p>• Handle accounts payable processes accurately and efficiently.</p><p>Focus on business development and outreach </p><p>• Coordinate credentialing and hospital privileges for physicians and clinical staff.</p><p>• Lead recruitment, training, and performance management initiatives for office and clinical personnel.</p><p>• Collaborate with physicians, hospital administration, and external stakeholders to optimize operational workflows.</p><p>• Monitor financial performance metrics and implement strategies to improve efficiency.</p><p>• Develop and execute marketing and business development initiatives to expand the division.</p><p>• Maintain a welcoming and organized reception area, ensuring excellent patient and visitor experiences.</p><p>• Establish benchmarking standards to measure and enhance operational performance.</p>
<p>We are looking for an experienced Medical Biller/Collections Specialist to join our team in Duarte, California. The Medical Biller/Collections Specialist will play a vital role in managing the revenue cycle for Skilled Nursing Facility services, ensuring claims are processed accurately and efficiently while adhering to Medicare, Medi-Cal, and other insurance guidelines. This is an excellent opportunity for a meticulous individual to contribute to a dynamic healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit claims to insurance payers with accuracy and timeliness, focusing on Skilled Nursing Facility services.</p><p>• Investigate and resolve denied claims by identifying root causes and implementing corrective measures to reduce future denials.</p><p>• Draft and submit appeals for claim denials to secure appropriate reimbursements.</p><p>• Maintain comprehensive and accurate patient billing records in compliance with Medicare, Medi-Cal, and payer-specific requirements.</p><p>• Follow up with insurance companies and payers to resolve outstanding claims and ensure timely reimbursements.</p><p>• Stay up-to-date on federal, state, and local billing regulations to ensure strict adherence to compliance standards.</p><p>• Collaborate with administrative and clinical teams to streamline billing workflows and improve documentation processes.</p><p>• Generate detailed account reports that outline billing trends, claim statuses, and resolution timelines for management review.</p>
<p>If you’ve ever wanted to combine your administrative skills with the chance to truly make an impact in people’s lives, this opportunity is for you. Our client, a growing <strong>medical services provider in San Marcos</strong>, is seeking a <strong>Customer Service Representative</strong> who will provide compassionate, efficient, and professional support to patients, families, and providers. Healthcare is fast-paced, complex, and often stressful for the people navigating it. Patients rely on a system that is not always easy to understand — insurance claims, authorizations, billing, and appointment scheduling can quickly become overwhelming. That’s why this role is so critical: as a Customer Service Representative, you’ll act as both guide and advocate, helping patients get the answers they need and ensuring they feel cared for from the very first call.</p><p><br></p><p>You’ll work closely with clinical staff, billing teams, and insurance providers to untangle issues and make the process smoother for everyone involved. Every conversation is an opportunity to make a positive difference.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the first point of contact for patients and providers by phone and email.</li><li>Answer questions related to scheduling, billing, and insurance verification with patience and clarity.</li><li>Research and resolve claims-related issues, including prior authorizations, coding questions, and payment discrepancies.</li><li>Keep detailed, accurate records in the patient management system to ensure smooth communication between departments.</li><li>Partner with clinical and administrative teams to provide timely updates and follow-up to patients.</li><li>Maintain confidentiality while handling sensitive medical and financial information.</li></ul>
<p>We are looking for a compassionate and detail-oriented Patient Registration Specialist to join our Emergency Department team in Tarzana, California. In this contract position, you will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment. The position is from 2 pm - 10:30 pm Monday - Friday and rotating weekends. </p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and their families to the Emergency Department with professionalism and empathy.</p><p>• Collect and validate patient demographic and insurance information to ensure accuracy.</p><p>• Obtain and securely scan necessary documents, including identification and insurance cards.</p><p>• Explain financial responsibilities such as co-payments and assist patients with payment collection.</p><p>• Accurately input patient data into the electronic health record system.</p><p>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.</p><p>• Address patient and visitor inquiries with a calm and supportive demeanor.</p><p>• Adhere to hospital policies and maintain compliance with organizational standards.</p><p>• Perform additional administrative tasks as required to support the department.</p>
<p>A boutique <strong>family medicine and wellness practice</strong> in <strong>Rancho Santa Fe</strong> is looking for a reliable and detail-oriented <strong>Medical Biller</strong> to join their administrative team. This role will handle end-to-end billing functions including claim submission, payment posting, and patient collections for a small but high-volume private office.</p><p>The ideal candidate will be self-sufficient, organized, and knowledgeable in both insurance and private-pay billing processes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately process and submit insurance claims through clearinghouses and payer portals.</li><li>Verify patient eligibility and benefits prior to appointments.</li><li>Post insurance and patient payments; reconcile deposit logs.</li><li>Manage denials, rejections, and appeals with appropriate documentation.</li><li>Generate patient statements and follow up on outstanding balances.</li><li>Maintain compliance with HIPAA and practice policies.</li><li>Communicate with patients regarding billing inquiries in a professional manner.</li><li>Coordinate with the front office and clinical staff to resolve coding or authorization discrepancies.</li><li>Maintain accurate digital and paper billing files.</li></ul>
<p>Our client, a respected <strong>healthcare services organization</strong>, is seeking a meticulous and patient-focused <strong>Accounts Receivable Specialist</strong> to join their growing accounting team. In this role, you’ll play an essential part in maintaining healthy cash flow and ensuring that patient billing, insurance payments, and account reconciliations are handled efficiently. The ideal candidate will have a strong foundation in AR and a natural knack for communication — balancing professionalism with empathy in all interactions.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Prepare and post payments, adjustments, and refunds accurately.</li><li>Research and resolve payment discrepancies and billing issues.</li><li>Generate and distribute invoices and account statements.</li><li>Follow up with patients and insurance providers regarding outstanding balances.</li><li>Reconcile AR aging reports and assist with month-end close activities.</li><li>Collaborate with billing and collections teams to improve workflows.</li><li>Maintain confidentiality and compliance with HIPAA and company policies.</li></ul>
We are looking for skilled Patient Registration Specialists to support our Emergency Department on an overnight shift for a 3-month contract position in Mission Hills, California. These roles are pivotal in ensuring patients are registered efficiently and compassionately in a fast-paced hospital environment. This is a great opportunity to contribute to the healthcare community while gaining valuable experience in a dynamic setting.<br><br>Responsibilities:<br>• Welcome and assist patients arriving at the Emergency Department with professionalism and empathy.<br>• Accurately collect and verify patient information, including demographics and insurance details.<br>• Process co-pays and other payments, ensuring all transactions are completed efficiently.<br>• Obtain necessary signatures and ensure all required forms are filled out properly.<br>• Enter patient data into the hospital’s electronic health record system with precision.<br>• Collaborate with clinical and nursing staff to maintain smooth patient flow.<br>• Uphold confidentiality standards and adhere to hospital policies and procedures.<br>• Deliver exceptional customer service to patients, their families, and hospital personnel.
We are looking for an experienced Marketing Manager to join our team in Irvine, California. In this role, you will oversee the development and execution of innovative marketing strategies to promote healthcare educational programs and strengthen brand presence in the competitive higher education sector. This position requires a strategic thinker with a talent for crafting impactful campaigns and collaborating across departments to achieve measurable business outcomes.<br><br>Responsibilities:<br>• Create and implement comprehensive marketing plans and campaigns across multiple channels to attract and engage prospective students for healthcare education programs.<br>• Analyze market trends and competitive data to guide audience segmentation, messaging strategies, and decision-making processes.<br>• Collaborate with leadership to ensure marketing strategies align with organizational enrollment goals and long-term objectives.<br>• Conduct research and competitive analysis to identify emerging opportunities and address potential challenges.<br>• Manage the full lifecycle of marketing campaigns, including concept development, content creation, channel selection, execution, and post-campaign evaluations.<br>• Coordinate with internal creative teams, external agencies, and cross-functional departments to ensure seamless campaign delivery and alignment with strategic objectives.<br>• Develop compelling marketing copy tailored to diverse audience segments to enhance engagement and drive re-engagement.<br>• Select impactful narratives, formats, and calls-to-action to resonate with target audiences while maintaining consistent brand messaging.<br>• Track, measure, and report on key performance metrics using analytics tools to optimize campaigns and inform future strategies.<br>• Serve as a liaison between the Marketing Department and other organizational units, such as Admissions, Student Services, and Alumni Relations, to ensure collaborative efforts.
We are looking for an experienced Product Manager based in Santa Monica, California, to join our team on a long-term contract basis. This role is ideal for someone passionate about driving growth strategies, optimizing user experiences, and managing end-to-end product delivery. You will collaborate with cross-functional teams to design, test, and launch innovative solutions, particularly within the healthcare or pharma industry.<br><br>Responsibilities:<br>• Lead growth-focused product initiatives, optimizing user funnels and activation strategies to enhance overall engagement.<br>• Design and scope user experiences, conducting experiment planning and managing data-driven testing processes.<br>• Collaborate closely with engineering and design teams to ensure seamless product launches, followed by monitoring and refinement.<br>• Utilize strong analytical skills to identify improvement opportunities, propose changes, and implement effective solutions.<br>• Drive experimentation efforts, including testing copy changes and user interface adjustments to enhance product performance.<br>• Manage product roadmaps and backlogs, ensuring clear communication of upcoming priorities across stakeholders.<br>• Take ownership of project execution from ideation to delivery, maintaining accountability for results.<br>• Facilitate collaboration across teams, fostering organized workflows and transparent communication.<br>• Leverage knowledge in healthcare or pharma industries to align product strategies with industry-specific requirements.
<p>Our <strong>healthcare client in San Luis Rey</strong> is seeking a proactive <strong>Collections Specialist</strong> to manage outstanding patient and insurance balances within the revenue cycle department. The ideal candidate has prior experience handling medical collections, understands insurance follow-up procedures, and thrives in a fast-paced, results-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Follow up on unpaid insurance claims and patient balances to ensure timely reimbursement.</li><li>Contact insurance companies regarding claim denials, underpayments, and appeals.</li><li>Initiate patient outreach for outstanding self-pay balances with professionalism and empathy.</li><li>Record all collection activities in the billing system, ensuring documentation accuracy.</li><li>Work closely with billing and posting teams to correct errors and resubmit claims.</li><li>Review EOBs and identify opportunities to improve collection efficiency.</li><li>Maintain compliance with HIPAA and Fair Debt Collection Practices Act (FDCPA) standards.</li><li>Generate weekly collection reports and aging summaries for management.</li></ul>
<p>About the Role:</p><p> We’re seeking a detail-oriented and efficient Cash Poster to join our team at a busy Ambulatory Surgery Center. This role is essential to ensuring accurate posting of all incoming payments, adjustments, and denials from both insurance payers and patients. The ideal candidate will have a strong understanding of the revenue cycle and a commitment to maintaining accuracy and timeliness in all financial transactions.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Accurately post insurance and patient payments, adjustments, and denials to the appropriate accounts.</li><li>Reconcile daily deposits and ensure all payments are balanced.</li><li>Research and resolve payment discrepancies or posting errors.</li><li>Maintain detailed records of all posted payments.</li><li>Collaborate with billing, collections, and accounting teams to ensure accurate revenue reporting.</li><li>Review remittance advice (EOBs) and verify payment accuracy against contracted rates.</li><li>Assist with month-end close and audit preparation as needed.</li></ul><p><br></p>
<p>We are looking for a compassionate and detail-oriented ER Admission Rep to join our Emergency Department team in Tarzana, California. The ER Admission Rep will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment. The position is from 2 pm - 10:30 pm Monday - Friday and rotating weekends.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and their families to the Emergency Department with professionalism and empathy.</p><p>• Collect and validate patient demographic and insurance information to ensure accuracy.</p><p>• Obtain and securely scan necessary documents, including identification and insurance cards.</p><p>• Explain financial responsibilities such as co-payments and assist patients with payment collection.</p><p>• Accurately input patient data into the electronic health record system.</p><p>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.</p><p>• Address patient and visitor inquiries with a calm and supportive demeanor.</p><p>• Adhere to hospital policies and maintain compliance with organizational standards.</p><p>• Perform additional administrative tasks as required to support the department.</p>
<p>A well-established medical group in Encinitas is seeking a <strong>File Clerk</strong> to join their growing administrative team. This role is ideal for someone with strong attention to detail, excellent organizational skills, and the ability to handle confidential information with discretion. The File Clerk will play an essential role in maintaining accurate patient and billing records to ensure compliance with HIPAA and internal policies.</p><p><br></p><p><strong><u>Responsibilities</u>:</strong></p><ul><li>Organize, label, and maintain physical and electronic patient files.</li><li>Retrieve, scan, and upload medical records into the electronic health record (EHR) system.</li><li>Assist with audits and record requests from physicians, insurance companies, and patients.</li><li>Maintain the confidentiality and security of all sensitive medical data.</li><li>Coordinate with front office staff and billing to ensure files are current and properly stored.</li><li>Purge and archive inactive records per retention schedule.</li></ul>
<p>Our client, a well-respected <strong>medical practice in Encinitas</strong>, is seeking a <strong>Medical Front Office Receptionist</strong> who will set the tone for patients the moment they walk in. This role combines administrative expertise with compassion and professionalism, ensuring that patients and families feel both welcomed and cared for. If you thrive in a role where details matter and empathy makes the difference, this is the perfect opportunity.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Greet patients warmly, check them in, and provide guidance on forms and procedures.</li><li>Manage phone lines — schedule appointments, handle inquiries, and route calls appropriately.</li><li>Verify insurance information, collect copays, and enter patient data accurately into the EHR system.</li><li>Collaborate with medical assistants, providers, and back-office staff to keep the daily schedule running smoothly.</li><li>Handle billing and patient account questions with professionalism.</li><li>Maintain a clean, organized, and welcoming front desk environment.</li><li>Uphold patient confidentiality in line with HIPAA regulations.</li></ul>
<p>We are actively seeking three (3) talented and bilingual Member Services Representatives to join our team on a seasonal full-time basis. With the Annual Enrollment Period (AEP) fast approaching, this is an exciting opportunity to support diverse communities while leveraging your Medicare knowledge and bilingual communication skills. <strong>Active California Life & Health Insurance licensure and AHIP certification are required.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>inbound</strong> and <strong>outbound calls</strong> to prospective members.</li><li>Present and promote <strong>Medicare Advantage products</strong> per CMS-approved guidelines.</li><li>Conduct needs assessments and cost-benefit analyses to match products to customer needs.</li><li>Complete enrollment processes for members, ensuring accuracy and compliance.</li><li>Schedule <strong>in-person meetings</strong> or event RSVPs for members who prefer alternative enrollment methods.</li><li>Consistently meet or exceed individual <strong>sales goals</strong>.</li><li>Maintain adherence to <strong>HIPAA compliance standards</strong> in all communications regarding client interactions.</li><li>Exhibit cultural sensitivity and maintain professional boundaries with all members.</li><li>Fulfill other duties as assigned, contributing to organizational success during AEP.</li></ul><p><br></p>
