<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for an Healthcare IT Application Analyst (Meditech) with experience in Healthcare IT, Healthcare Information Systems, Meditech EHR, SQL, Microsoft Apps, User Support, Data Distribution, Application Log Monitoring, and more. If this sounds like your background, then this Healthcare IT Application Analyst (Meditech) role is for you. For this opportunity, you will work in the Van Nuys, CA area.</p><p><br></p><p><strong>Position</strong>: Healthcare IT Application Analyst (Meditech)</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, CTH or FTE</p><p><strong>Top Skills</strong>: Healthcare IT, Healthcare Information Systems, Meditech EHR, SQL, Microsoft Apps, User Support, Data Distribution, Application Log Monitoring</p><p><strong>Onsite/Remote</strong>: <em>Hybrid Remote (prefer onsite)</em></p><p><strong>Company: </strong>Hospital</p><p><br></p><p>We are looking to present candidates immediately and this Healthcare IT Application Analyst (Meditech) position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Job Scope: </strong></p><ul><li>Application Analyst: Support Healthcare IT Tasks - Manage, Administer & Maintain Computer Applications & Systems</li><li>Develop, Document & Execute System Maintenance / Config Procedures</li><li>Research / Recommend Innovative / Automated Approaches to Systems Admin, Policy Changes & Service Improvements Leveraging Hospital Resources</li><li>Monitor Systems and Application Logs - Verify Integrity / Availability of Servers & Systems</li><li>Manage Projects & Planning, Develop Training Plans</li><li>Develop Reports & Data Extracts, Manage Data Uploads & Downloads</li><li>Data Distribution (Labor Productivity, Rosters, Employee Record Maintenance, Time & Attendance Logs)</li><li>Support Business Intelligence & Data Analytics</li><li>Maintain Vendor Relations & Manage Upgrades, Software Update Plans & Report Writing</li><li>New Services Config & Documentation of New Features</li><li>Investigate & Troubleshoot Issues with Stakeholders</li><li>Update Newly Created Positions, Staffing & Scheduling Settings, Profiles & Labor Productivity Goals</li><li>Resolve Hospital IT Help Desk Tickets & Incidents</li><li>Execute Ongoing Performance Tuning, System Upgrades & Resource Optimization</li><li>Train Staff on New Processes, Orient New System Users, Sponsor Re-Training</li><li>Coordinate & Plan Integration of Data between Computer Systems as SME</li><li>Analyze Data Flows for Process Improvement - Optimize Benefits of System Features</li></ul>
<p>A healthcare services organization in Vista is looking for a <strong>Staff Accountant</strong> to support financial reporting, reconciliations, and compliance in a regulated environment. This role is well-suited for someone who enjoys precision, documentation, and supporting a mission-driven organization. You’ll work closely with accounting leadership to maintain accurate financial records and assist with reporting and audits.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare journal entries and maintain general ledger accuracy</li><li>Perform monthly bank, AR, and AP reconciliations</li><li>Assist with month-end close and financial statement preparation</li><li>Track and reconcile prepaid expenses and accrued liabilities</li><li>Support payroll and benefits-related accounting entries</li><li>Assist with audit requests and regulatory reporting</li><li>Maintain organized accounting documentation and schedules</li></ul>
We are looking for an experienced Financial Controller to lead and manage our organization's financial operations. This role is integral to ensuring the accuracy of financial data, compliance with regulations, and providing strategic insights to support decision-making. The ideal candidate will bring expertise in accounting, financial reporting, budgeting, and forecasting.<br><br>Responsibilities:<br>• Oversee all accounting operations, including accounts payable, accounts receivable, payroll, and general ledger activities.<br>• Ensure the accuracy and compliance of financial records with applicable regulations and standards.<br>• Develop and manage budgets, forecasts, and cash flow strategies to support organizational goals.<br>• Prepare detailed financial statements and reports for review by senior leadership.<br>• Collaborate with payroll and regulatory compliance services to ensure operational efficiency.<br>• Conduct financial analyses to identify trends and provide strategic recommendations.<br>• Supervise and mentor the accounting team to encourage attention to detail and growth.<br>• Utilize advanced Excel and QuickBooks Pro tools for accurate reporting and data analysis.
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
We are looking for a skilled Case Manager to join our team in Encino, California. In this role, you will oversee multiple pre-litigation cases, ensuring prompt and effective resolution while providing exceptional support to clients. This is an onsite position that offers a dynamic work environment and opportunities for growth.<br><br>Responsibilities:<br>• Manage multiple pre-litigation cases, ensuring timely and effective resolution.<br>• Supervise and guide entry-level case managers in their daily tasks and responsibilities.<br>• Facilitate claims processing with insurance carriers, including health insurance, Medicare, and Medi-Cal.<br>• Coordinate property damage and loss of use claims, ensuring proper resolution.<br>• Identify healthcare providers and schedule medical appointments for injury treatment.<br>• Advocate for clients by monitoring their medical treatment and arranging necessary care based on provider recommendations.<br>• Review, analyze, and interpret medical records, surgical reports, and medical bills.<br>• Prepare case files and documentation for submission to the demands department.<br>• Communicate effectively with clients, healthcare providers, and internal staff to maintain a high level of service.
<p>A healthcare services organization in Vista is seeking a compassionate and detail-oriented <strong>Customer Service Representative</strong> to support patients and internal teams. This role is ideal for someone who thrives in a structured environment and enjoys helping others navigate appointments, services, and information with care and professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer high-volume inbound calls and respond to inquiries</li><li>Assist patients with scheduling, general information, and follow-ups</li><li>Accurately enter and update patient information in systems</li><li>Coordinate with internal departments to resolve issues</li><li>Maintain confidentiality and compliance with healthcare regulations</li><li>Provide clear, empathetic communication to patients</li><li>Support front office and administrative teams as needed</li></ul>
<p>A Healthcare Company is looking for an experienced Bookkeeper to join our team in Inglewood, California. This role is ideal for a Bookkeeper who thrives in a fast-paced healthcare environment and enjoys taking ownership of the full accounting cycle. The role requires expertise in QuickBooks and strong organizational skills to manage financial operations across multiple entities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage full-cycle bookkeeping, including <strong>Accounts Payable (AP)</strong> and <strong>Accounts Receivable (AR)</strong></li><li>Process and reconcile <strong>EOBs (Explanation of Benefits)</strong> and ensure accurate insurance payment posting</li><li>Maintain and reconcile general ledger accounts</li><li>Prepare monthly, quarterly, and annual financial reports</li><li>Handle <strong>budgeting, forecasting, and cash flow management</strong></li><li>Ensure compliance with healthcare financial regulations and internal controls</li><li>Work closely with leadership to support financial decision-making</li><li>Maintain accurate financial records in <strong>QuickBooks</strong></li><li>Assist with audits and year-end close processes</li></ul><p><br></p>
<p>We are looking for a detail-oriented Credentialing Specialist to join our team on a contract basis in Torrance, California. In this role, you will handle the credentialing needs for a group of healthcare providers, ensuring compliance with Medicare and commercial insurance requirements. This position also offers the opportunity to expand your skill set by gaining experience in medical billing through dedicated training. This position is part-time, 3 days/week (24 hours/week).</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain credentialing documentation for healthcare providers, ensuring compliance with Medicare and commercial insurance requirements.</p><p>• Prepare and submit credentialing and re-credentialing applications in a timely and accurate manner.</p><p>• Monitor the status of applications and follow up to resolve any issues or delays.</p><p>• Collaborate with providers and insurance companies to address credentialing-related inquiries.</p><p>• Ensure all necessary documentation is collected, reviewed, and updated as required for credentialing processes.</p><p>• Support the team in maintaining accurate records and databases related to provider credentialing.</p><p>• Assist in the transition to medical billing tasks by participating in training sessions.</p><p>• Coordinate with internal and external stakeholders to streamline credentialing workflows.</p><p>• Stay informed about industry updates and regulatory changes impacting provider credentialing.</p><p>• Contribute to the overall efficiency of credentialing operations through proactive problem-solving.</p>
<p>A well-established healthcare organization in Carlsbad is seeking a <strong>Payroll Specialist</strong> to manage accurate, compliant, and timely payroll processing for a multi-entity workforce. This role plays a critical part in ensuring employees are paid correctly while maintaining compliance with California labor laws and healthcare-specific payroll requirements. The ideal candidate is detail-oriented, deadline-driven, and comfortable working with confidential information in a regulated environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process bi-weekly payroll for hourly and salaried employees</li><li>Ensure compliance with California wage and hour laws</li><li>Review timekeeping data, pay adjustments, and deductions</li><li>Process garnishments, benefits deductions, and tax withholdings</li><li>Reconcile payroll reports and resolve discrepancies</li><li>Support audits and internal reviews related to payroll</li><li>Assist with payroll-related journal entries and reporting</li><li>Serve as a point of contact for payroll inquiries from employees</li></ul>
<p>We are looking for a dedicated Medical Biller II to join our healthcare team in Los Angeles, California. The Medical Biller II will play a vital part in ensuring accurate and timely collection of payments while resolving discrepancies to maintain the integrity of patient accounts. The ideal person for the Medical Biller II role must have expertise in medical billing, collections, and insurance processes.</p><p><br></p><p>Responsibilities:</p><p>• Review submitted claims to confirm accuracy and ensure they are sent to the appropriate payer.</p><p>• Investigate correspondence and denial details to identify payment obstacles and take corrective action.</p><p>• Analyze patient accounts to verify proper billing and resolve discrepancies, including reversing balances when necessary.</p><p>• Resubmit corrected claims and prepare appeals in compliance with payer guidelines, ensuring supporting documentation is included.</p><p>• Process adjustments for unbillable charges and escalate cases to the supervisor when required.</p><p>• Incorporate authorization details in claim submissions and follow procedures to secure retroactive approvals if needed.</p><p>• Maintain consistent productivity and quality standards while meeting deadlines.</p><p>• Identify and address areas of improvement to streamline billing and collection processes.</p>
<p>A Southern California Hospital is in the immediate need of a Hospital Medical Collections Specialist with commercial insurance experience. The Hospital Medical Collections Specialist will be tasked with follow up with commercial payor via phone and web portals. The Medical Collections Specialist must have 2 - 3 years of Acute Medical Collections experience. </p><p><br></p><p>Duties include:</p><p>-Insurance follow up via phone and web portals</p><p>-Sending appeal letters for denied insurance claims</p><p>-Managed Care, HMO and PPO knowledge</p><p>-Reviewing EOB's Microsoft and capitated claims</p><p>-Insurance correspondence</p><p>-MUST have Hospital Acute experience and UB04</p><p><br></p><p>This organization offers superior benefits including FULL Medical, Dental and Vision Insurance. PTO, Sick Time Off, merit raises, family tuition assistance, 401K retirement with a 15% match.</p><p><br></p><p><br></p>
<p>The Human Resources Director must be well-versed in California, New York, and Florida labor laws, employee practices liability risk management, healthcare compliance, healthcare accreditation requirements, customer service excellence and leadership development. This role requires a versatile HR generalist capable of supporting a high-performing team at both the main office and temporary locations, ensuring alignment with the practice’s core values.</p><p><br></p><p>Key Responsibilities:</p><p>HR Operations & Compliance</p><ul><li>Oversee full-cycle HR processes including recruitment, onboarding, training, performance management, promotions, and offboarding.</li><li>Ensure compliance with California, New York, and Florida labor laws for all employees, including those traveling for pop-up events.</li><li>Manage employee relations, investigations, and resolution of disputes while maintaining confidentiality and professionalism.</li><li>Administer employee benefits, leaves of absence, and payroll practices.</li><li>Track and maintain healthcare accreditation standards and qualifications for clinical and non-clinical staff.</li><li>Partner with leadership to mitigate Employee Practices Liability risks.</li></ul><p>Talent Management & Development</p><ul><li>Develop and maintain job descriptions, competencies, performance evaluation frameworks, and career development pathways.</li><li>Advise on workforce planning and succession strategies to support practice growth.</li><li>Coach managers on performance issues, employee engagement, and HR best practices.</li><li>Promote customer service excellence through employee training and support, ensuring staff consistently provide high-quality patient experiences</li></ul><p>Multi-State & Travel HR Management</p><ul><li>Ensure HR policies and procedures comply with labor laws across California, New York, and Florida for employees who travel.</li><li>Provide guidance to traveling teams regarding wage, hour, and benefit compliance.</li><li>Serve as the HR point of contact for all pop-up events, ensuring smooth onboarding, compliance, and support for temporary locations.</li></ul><p>Culture & Organizational Support</p><ul><li>Promote a positive, high-performance culture</li><li>Adapt HR processes to meet the needs of a fast-paced, innovative aesthetic healthcare environment.</li><li>Serve as a trusted advisor to leadership on HR strategy, organizational change, and team dynamics.</li></ul>
We are looking for a skilled Payroll Administrator to oversee payroll systems and reporting for healthcare operations in Glendale, California. This position plays a critical role in ensuring compliance, maintaining accurate payroll data, and providing insightful analytics to support operational decisions. The ideal candidate has a strong background in payroll management, multi-state payroll systems, and financial reporting, particularly within the healthcare sector.<br><br>Responsibilities:<br>• Prepare, review, and submit payroll-based journal files for healthcare clients, ensuring all hours, job codes, pay types, and census data are accurate.<br>• Monitor submission deadlines and resolve discrepancies by collaborating with facility administrators and payroll teams.<br>• Maintain and update general ledger mappings to ensure proper payroll cost allocations and accurate financial postings.<br>• Conduct audits and provide support during month-end financial close, troubleshooting payroll journal entries as needed.<br>• Configure and manage payroll systems, including user permissions, integrations, and system setups for new clients.<br>• Identify and implement improvements to payroll workflows and system configurations to optimize efficiency.<br>• Generate and maintain reports that analyze labor costs, overtime, staffing compliance, and productivity trends.<br>• Act as a liaison between clients and vendors to address system issues and recommend enhancements.<br>• Support client onboarding processes by setting up payroll systems, mapping financial data, and validating information.<br>• Ensure compliance with all payroll regulations and maintain detailed documentation for audit purposes.
<p>A Hospital in the Los Angeles area is in the immediate need of a Medical Biller. The Medical Biller must have 2 years of experience in billing insurance companies for hospital acute charges. The Medical Biller will be task with billing Non-Government Commercial and minimal Government Insurance.</p><p>Position Duties</p><p>• Bills both electronically and manually, as needed, and uses all technology available to produce clean claims.</p><p>• Interprets claims processing reports and applies information to produce clean claims.</p><p>• Maintains current knowledge of regulatory billing requirements.</p><p>• Makes changes to demographic information as necessary in order to produce a clean claim.</p><p>• Meets or exceeds productivity standards in the completion of daily assignments and accurate production.</p><p>• Must have the ability to analyze coding to assure proper billing of claim.</p><p>• Participates in a variety of hospital educational programs to maintain current skill and competency levels.</p><p>• Requests and attaches required clinical documentation in accordance with third party requirements.</p><p>• Services accounts in priority of importance, independently billing accounts with understanding of all applicable insurance and CMS regulations. Prioritizes work to maximize turnaround time.</p><p>• Performs miscellaneous job related duties as requested.</p><p><br></p><p>Benefits include Health Insurance, Sick Time Off and 401K retirement.</p>
<p>A healthcare-focused organization in Vista is hiring an <strong>HR Generalist</strong> to support employee relations, compliance, and HR operations in a regulated environment. This role is ideal for someone who is detail-oriented, policy-driven, and comfortable navigating complex HR scenarios while maintaining empathy and professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a point of contact for employee relations and policy interpretation</li><li>Support onboarding, training coordination, and performance review cycles</li><li>Ensure compliance with healthcare-related employment regulations</li><li>Administer benefits programs and leave management</li><li>Assist with recruiting and workforce planning</li><li>Maintain accurate HR records and audit documentation</li><li>Prepare HR metrics and reports for leadership</li></ul><p><br></p>
We are looking for a dedicated Payroll Clerk to join our team in Reseda, California. In this role, you will play a critical part in ensuring the accurate and timely processing of payroll for a large and diverse workforce in a fast-paced healthcare environment. This is a Contract position, offering an excellent opportunity to demonstrate your skills and grow within the organization.<br><br>Responsibilities:<br>• Process weekly payroll for a workforce of approximately 1,100 employees, including hourly, salaried, and per diem staff.<br>• Manage payroll operations for a 24-hour nursing team, addressing shift schedules and pay differentials.<br>• Review, audit, and adjust timecards to ensure accuracy before payroll submission.<br>• Handle off-cycle payroll tasks such as adjustments, corrections, and issuing checks as needed.<br>• Calculate payroll components accurately, including benefits, deductions, and premiums.<br>• Address employee inquiries related to payroll and benefits promptly and professionally.<br>• Ensure compliance with labor laws, healthcare regulations, and internal policies.<br>• Collaborate with HR and management to resolve payroll discrepancies efficiently.<br>• Maintain detailed payroll records with a high degree of confidentiality and precision.
<p>Thriving law firm specializing in complex litigation is seeking an entry-level attorney to join a dynamic healthcare litigation team in Los Angeles, California. This role offers the opportunity to work on complex disputes involving major healthcare providers, hospitals, and physician organizations, focusing on contract interpretation and arbitration. If you are passionate about civil litigation and enjoy a collaborative, high-performing environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle managed care litigation cases, representing healthcare plan providers in disputes involving hospitals, physicians, and other providers.</p><p>• Conduct in-depth factual analysis of claims to identify patterns and determine case strategies.</p><p>• Draft and argue motions, such as those related to statutes of limitations or immunity.</p><p>• Take and defend depositions, including working with expert witnesses.</p><p>• Assist in preparing for arbitration hearings, with opportunities to second chair proceedings.</p><p>• Collaborate with partners and other team members to ensure effective case management.</p><p>• Analyze issues related to coverage, coordination of benefits, fee schedules, and contract interpretations.</p><p>• Manage cases that range from individual high-value claims to large-scale disputes involving multiple claims.</p><p>• Participate in arbitration processes more frequently than trials, given contractual clauses.</p><p>• Support the litigation team in maintaining active caseloads and delivering high-quality legal services.</p><p><br></p><p>To apply, submit resumes to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p><p><br></p>
The Medical Billing Support Services Associate I coordinate and performs all aspects of the processing of cash receipts from automated and manual payers in accordance with training materials, scripts, and standard operating procedures. Position also performs a variety of duties which may include reviewing overpayments, credits and recoupments. Making phone calls and/or using payers web portals to check patient eligibility or confirming status of pending recoupments. This role is a Hybrid Remote role. Candidate must live with in Los Angeles County. <br>Essential Duties:<br>• Understand the practice billing and collection system and process requirements for the automated and manual cash posting, batch balancing and reconciliation of cash receipts in the insurance billing process.<br>• Researches and analyzes un-posted cash on hand and unapplied cash to ensure timely posting and resolution.<br>• Investigate unapplied cash receipts and resolve or escalate in a timely manner to lead or supervisor.<br>• Reverses balance to credit or debit if charges were improperly billed.<br>• Contacts insurance carriers as necessary to determine correct payment application.<br>• Reviews correspondences related to refunds and or recoupments. Takes the necessary actions such as issuing a refund request or sending a dispute/appeal to the payer.<br>• Responsible for evaluating credit balances and ensuring that refunds are issued to the appropriate payer in a timely and accurate manner.<br>• Work with Finance and other Revenue Cycle Departments to optimize the cash posting, balancing and reconciliation process.<br>• Communicates issues related to payment posting and refunds from payers to management.<br>• Updates correct payer and resubmits claims to the payers.<br>• Consistently meets/exceeds productivity and quality standards.<br>• Cross trained and performs billing processes such as charge entry, insurance verification of eligibility and ensuring correct payer is billed, reviewing, and resolving billing edits from worklists.<br>• Cross trained and performs customer service duties as such as answering patient phone calls, patient email inquiries or division email inquiries related to patient balances.<br>• Contacting insurance payers on behalf of the patient and or with the patient on the call to resolve patient responsibility concerns. Review and resolve self-pay credit balances.<br>• Special projects assigned by leadership for example annual audits, escheatment reviews, payer projects, compliance monthly audits.<br>• Special billing and collections for LOAs.<br>• Special billing and collections for Case Rates.<br>• Special billing and collections for Embassy Services.<br>• Performs other related duties as assigned by management team.
<p>Position Overview</p><p>We are seeking an experienced Surgery Scheduler to provide high-level clinical coordination and operational support within a specialty medical practice. This role requires direct, hands-on experience as a surgical scheduler and the ability to function in an elevated care coordination role. The ideal candidate is highly organized, proactive, and capable of managing complex patient workflows across clinic and surgical settings. This position supports both clinical and operational functions and plays a critical role in ensuring seamless patient care, efficient clinic flow, and clear communication among patients, providers, and staff.</p><p><br></p><p>Key Responsibilities</p><p>Surgical Scheduling & Provider Support</p><ul><li>Maintain and manage surgical and clinic schedules</li><li>Coordinate surgical cases, pre-op and post-op appointments, and related logistics</li><li>Prepare charts, clinical notes, and documentation to support efficient clinic and surgical workflows</li><li>Anticipate scheduling conflicts and proactively resolve issues</li></ul><p>Care Coordination & Patient Navigation</p><ul><li>Serve as the primary point of contact for patients throughout their care journey</li><li>Coordinate care plans, follow-ups, and next steps with patients and clinical staff</li><li>Ensure timely and accurate communication between patients, providers, and external partners</li><li>Provide guidance and support to patients regarding procedures, expectations, and scheduling</li></ul><p>Clinic Operations & Workflow Oversight</p><ul><li>Oversee daily operations across the Glendale and Century City clinic locations</li><li>Provide day-to-day workflow oversight for the Medical Assistant (MA), including:</li><li>Task prioritization and coverage</li><li>Supporting efficient patient flow</li><li>Ensuring smooth clinic operations</li><li>Identify workflow inefficiencies and recommend process improvements</li></ul><p>Communication & Coordination</p><ul><li>Maintain clear, professional, and reliable communication with patients, physicians, and staff</li><li>Ensure provider and patient needs are addressed promptly and accurately</li><li>Act as a trusted liaison to support continuity of care and clinic efficiency</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in supporting the enrollment process for new members, ensuring accuracy and timeliness in data collection and verification. This position is ideal for someone who excels in customer service and has experience working in healthcare or insurance environments.<br><br>Responsibilities:<br>• Respond to inquiries from both internal and external customers, addressing questions and resolving concerns regarding enrollment.<br>• Handle enrollment applications by entering them into the company’s database and verifying their accuracy.<br>• Process member enrollment and disenrollment requests, ensuring compliance with relevant guidelines.<br>• Collaborate with colleagues to resolve system rejections and maintain accurate records within the enrollment database.<br>• Conduct regular reconciliations of enrollment files to ensure data integrity and address discrepancies.<br>• Manage eligibility change data and update member records as needed.<br>• Research and resolve issues related to enrollment system errors or exceptions.<br>• Ensure documentation is maintained and updated in accordance with organizational standards.<br>• Utilize multiple computer systems efficiently to input and retrieve data.<br>• Perform other related duties as assigned to support enrollment activities.
We are looking for an experienced User Experience (UX) Researcher to join our team on a contract basis in Long Beach, California. In this role, you will be tasked with assessing and refining the broker and sales experience within the healthcare industry. Your expertise will help uncover pain points, analyze data, and deliver actionable recommendations to improve operational workflows. This position is ideal for someone with a strong background in Medicare or health plan operations and a proven ability to lead structured discovery processes.<br><br>Responsibilities:<br>• Conduct comprehensive research to analyze the broker and sales experience, identifying pain points and opportunities for improvement.<br>• Facilitate interviews and discovery sessions with brokers, sales teams, and call center staff to gather qualitative insights.<br>• Develop and refine service blueprints and process flows to illustrate current workflows and propose enhancements.<br>• Collaborate with analytics teams to review call center data, broker feedback, performance metrics, and trends, synthesizing findings into actionable insights.<br>• Benchmark competitor practices and industry standards to inform strategic recommendations.<br>• Lead discussions with cross-functional teams to present findings, identify gaps, and prioritize improvement initiatives.<br>• Apply design thinking methodologies, including the Double Diamond framework, to structure research and solution development.<br>• Document and communicate research outcomes effectively, adapting insights as new data emerges.<br>• Support the creation of an enhancement roadmap by facilitating discussions on process gaps and technology challenges.<br>• Ensure alignment with stakeholders through regular updates and review sessions.
<p>We are looking for a dedicated HR Leave of Absence Specialist to join our team. The HR Leave of Absence Specialist role involves managing leave of absence processes with accuracy, empathy, and compliance across multiple states. The position is based in Pasadena, California, and offers the opportunity to work closely with employees, medical providers, and HR teams to ensure seamless leave administration.</p><p> </p><p>Responsibilities:</p><p>• Administer various types of employee leaves, including medical, personal, and state-specific programs, in compliance with applicable laws.</p><p>• Assess employee eligibility for leave programs and ensure adherence to federal, state, and organizational regulations.</p><p>• Communicate with employees regarding their leave status, extensions, and next steps while maintaining professionalism and empathy.</p><p>• Collaborate with healthcare providers to obtain necessary documentation and ensure timely processing of leave requests.</p><p>• Track and manage all leave-related forms and paperwork to maintain accurate records.</p><p>• Advise on accommodations and interactive processes required under organizational and legal standards.</p><p>• Ensure compliance with multi-state leave laws and adapt practices to meet specific state requirements.</p><p>• Partner with HR teams and organizational leadership to promote consistent and compliant leave management.</p><p>• Identify opportunities for process improvements and implement best practices in leave administration.</p><p>• Provide timely follow-ups and updates to employees and stakeholders regarding leave policies and procedures.</p><p> </p>
We are looking for an experienced Director of Operations to oversee and enhance our manufacturing and operational functions in Commerce, California. This leadership role will focus on driving efficiency, ensuring the production of high-quality products, and implementing strategic initiatives to support long-term growth. The ideal candidate will excel at optimizing processes, fostering collaboration across departments, and aligning operations with organizational goals.<br><br>Responsibilities:<br>• Lead and manage daily manufacturing operations, including production, maintenance, supply chain, and logistics.<br>• Develop and execute strategies to enhance manufacturing efficiency and profitability.<br>• Implement lean manufacturing, Six Sigma, and other continuous improvement methodologies to optimize workflows.<br>• Ensure effective equipment utilization, preventive maintenance, and strategic capital planning.<br>• Oversee supply chain operations, including procurement and inventory management, to support production demands.<br>• Establish accurate inventory controls to minimize waste and maintain optimal stock levels.<br>• Collaborate with executive leadership to plan and execute long-term growth strategies, including technology upgrades and automation.<br>• Drive change initiatives to enhance scalability and achieve operational excellence.<br>• Promote cross-departmental collaboration among Operations, Engineering, Sales, HR, and Finance.<br>• Provide leadership and mentorship to teams, fostering a culture of accountability and innovation.
<p>A growing specialty healthcare practice in Vista is seeking a <strong>Front Desk Coordinator</strong> who can balance patient care, administrative excellence, and operational flow. This role is ideal for someone who enjoys being the central hub of communication and understands how vital organization and empathy are in a patient-facing environment. You will be responsible for creating a smooth, welcoming experience for patients while keeping daily operations running efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Check patients in and out while maintaining accuracy and professionalism</li><li>Manage appointment scheduling and provider calendars</li><li>Handle high-volume inbound calls and patient inquiries</li><li>Verify patient information and maintain accurate records</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Collect payments and explain billing processes when needed</li><li>Maintain front office organization and compliance standards</li></ul>
<p>A growing healthcare organization in Oceanside is seeking a <strong>Human Resources Assistant</strong> to support daily HR operations in a fast-paced, people-focused environment. This role is ideal for someone early in their HR career who enjoys organization, accuracy, and being a go-to support resource for employees and leadership. You will work closely with HR leadership to ensure smooth onboarding, compliance, and employee lifecycle support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assist with new hire onboarding, orientation, and documentation</li><li>Maintain accurate employee records and HRIS data</li><li>Support benefits administration and enrollment tracking</li><li>Assist with recruitment coordination and interview scheduling</li><li>Prepare HR reports and maintain confidential files</li><li>Respond to employee inquiries regarding policies and procedures</li><li>Support compliance initiatives and audit preparation</li><li>Assist with HR projects and internal communications</li></ul>
