We are looking for a dedicated Customer Service Representative to join our team in Little Ferry, New Jersey. In this contract role, you will play a crucial part in providing exceptional support to our clients while ensuring seamless coordination across departments. This position offers an excellent opportunity to contribute to the aerospace industry while honing your customer service and administrative skills.<br><br>Responsibilities:<br>• Foster a welcoming and detail-oriented environment for clients conducting business.<br>• Coordinate communications between departments to ensure timely delivery of spare parts.<br>• Process customer requests for quotes and convert them into sales orders as needed.<br>• Investigate and resolve customer concerns by utilizing organizational resources.<br>• Provide clients with updates on shipping details and follow up as required.<br>• Maintain and update customer interactions and records within the Siebel database.<br>• Generate and process reports as assigned.<br>• Assist clients in obtaining details about services offered by other departments or external vendors.<br>• Perform administrative tasks assigned by management to support business operations.<br>• Take on additional duties as needed to meet organizational goals.
We are looking for a dedicated Customer Service Representative to join our team in Brooklyn, New York. In this long-term contract position, you will play a vital role in providing exceptional support to clients while maintaining a high standard of professionalism. This is an excellent opportunity to contribute to a nonprofit organization dedicated to making a meaningful impact.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or in person with clarity and professionalism.<br>• Resolve customer issues efficiently, ensuring satisfaction and timely follow-up.<br>• Maintain accurate records of interactions and transactions using internal systems.<br>• Collaborate with team members to improve processes and enhance the customer experience.<br>• Provide detailed information about services, policies, and procedures to clients.<br>• Handle escalated issues with tact and ensure they are resolved appropriately.<br>• Assist in the preparation of reports and data analysis as required.<br>• Stay updated on organizational changes and services to provide accurate information.<br>• Use Office tools to manage documentation and communication effectively.
<p>Basic Function: A Teller/Customer Service Representative is accountable for processing all our </p><p>client transactions as well as providing them with excellent customer service. Making sure </p><p>clients are pleased with the services provided is one of the most important aspects of this </p><p>position.</p><p>. Principal Responsibilities:</p><p>• Create a welcoming environment for all clients.</p><p>• Assisting customers with processing transactions, such as deposits, withdrawals, or </p><p>payments, resolving complaints or account discrepancies, and answering questions.</p><p>• Informing customers about bank products and services.</p><p>• Maintain a balanced cash drawer daily and provide proof (using tapes) that all </p><p>transactions match those on your Teller Desktop System.</p><p>• Verifying client transactions, including wires, checks, transfers, and ach.</p><p>• Handling currency, transactions, and confidential information in a responsible manner.</p><p>• Accurately and swiftly process deposits, withdrawals, transfers, and wire transfers.</p><p>• Keep records of Bank Checks sold and maintain file with OFAC search results for payee.</p><p>• Respond to emails from clients in a timely manner and see that their request has been </p><p>processed to their likeness as long as bank policies and procedures were followed.</p><p>• Ordering new debit cards for clients when they expired was lost or stolen.</p><p>• Answering incoming phone calls.</p><p>• Facilitate the opening of new accounts, including the ordering of checks and debit cards.</p><p>• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits </p><p>are not exceeded.</p><p>• Open consumer accounts.</p><p>• Comply with all department Security, company policies, procedures, and regulations.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience.<br>• Make outbound calls to address customer concerns and follow up on service requests.<br>• Accurately input customer orders and data into the system, maintaining high attention to detail.<br>• Resolve customer issues and complaints with empathy and efficiency.<br>• Collaborate with team members to ensure seamless service delivery and resolution of complex cases.<br>• Provide customers with detailed information about products, services, and company policies.<br>• Maintain up-to-date knowledge of company offerings to address customer inquiries effectively.<br>• Log and track customer interactions to ensure accurate documentation and reporting.<br>• Adhere to established call center protocols and performance standards.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.
We are looking for a dedicated Bilingual Spanish/English Loyalty Services Representative to join our team in Jersey City, New Jersey. As part of this long-term contract position, you will play a key role in providing exceptional service to policyholders and customers. This role involves handling inbound and outbound calls, addressing inquiries, resolving issues, and supporting retention efforts.<br><br>Responsibilities:<br>• Respond to customer inquiries and service requests via inbound and outbound calls, ensuring timely and accurate resolutions.<br>• Assist policyholders in understanding the benefits of their insurance products to support retention and minimize cancellations.<br>• Handle the collection of both current and overdue premiums, ensuring compliance with company standards.<br>• Manage various call domains, including claims intake, policy administration, billing, and agent support, as needed.<br>• Enter and maintain accurate data across multiple applications while adhering to established procedures.<br>• Provide clear guidance and set expectations for policyholders regarding their insurance policies.<br>• Consistently meet or exceed departmental performance metrics, such as call quality, average handle time, and other KPIs.<br>• Collaborate with leadership to support process improvements and share feedback for enhancing customer service.<br>• Demonstrate the organization’s values and traits while performing duties and addressing customer needs.<br>• Adapt to various shifts and schedules as required to meet operational demands.
We are looking for a dedicated Customer Service Manager to oversee and enhance customer account management and support operations. This long-term contract position is based in New York, New York, and offers an exciting opportunity to lead a team focused on delivering exceptional service. The ideal candidate will bring strong leadership skills and expertise in call center operations, scheduling, and customer satisfaction.<br><br>Responsibilities:<br>• Supervise and guide a team of customer service representatives to maintain high performance standards.<br>• Manage customer accounts, ensuring timely resolution of inquiries and concerns.<br>• Oversee call center operations, optimizing processes to improve efficiency and customer satisfaction.<br>• Utilize computer-aided dispatch systems to coordinate and monitor service delivery.<br>• Develop and maintain job schedules to ensure resources are effectively allocated.<br>• Implement strategies to enhance the overall customer experience and service quality.<br>• Monitor and analyze key performance indicators to identify areas for improvement.<br>• Provide training and support to team members to foster skill development and growth.<br>• Collaborate with other departments to address cross-functional service challenges.<br>• Ensure compliance with company policies and industry standards.
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
<p>Robert Half is recruiting for a <strong>Content Migration Strategist </strong>to join the HR Employee Experiences team at a leading global financial services organization. This role will focus on <strong>content migration</strong> from SharePoint to <strong>ServiceNow</strong>, along with auditing, refining, and creating digital content that improves employee self-service experiences. You’ll use your skills in <strong>UX</strong>, <strong>information architecture</strong>, and <strong>microcopy</strong> to make content clear, findable, and actionable for internal audiences, including employees and customer service representatives.</p><p><br></p><p>This is a <strong>high-volume, execution-focused role</strong> that requires strong attention to detail, the ability to work independently, and proven experience in content design within regulated industries.</p><p><br></p><p><strong>Content Strategist – HR Employee Experiences</strong></p><p><strong>Location:</strong> Newark, DE; Jersey City, NJ; or Columbus, OH (5 days onsite)</p><p><strong>Contract Duration:</strong> 1 year, with potential to extend or convert to full-time</p><p><strong>Hours:</strong> 40 hours/week</p><p><strong>Pay:</strong> $40-45/hour</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead the <strong>migration</strong> of HR content from SharePoint to <strong>ServiceNow</strong>, ensuring accuracy, consistency, and alignment with <strong>UX</strong> and <strong>information architecture</strong> best practices.</li><li>Perform a comprehensive <strong>content audit</strong> to identify outdated, redundant, or unclear information and recommend improvements.</li><li>Write, edit, and publish <strong>microcopy</strong> and long-form content that supports employee self-service, chatbot training, and search engine optimization for internal platforms.</li><li>Organize content logically within the <strong>information architecture</strong> to improve findability and navigation.</li><li>Collaborate with product subject matter experts to review, approve, and publish updated content.</li><li>Manage multiple content requests and projects simultaneously while meeting tight deadlines.</li><li>Maintain and refresh evergreen content on topics such as benefits, compensation, and career development.</li><li>Ensure all content meets brand guidelines, compliance requirements, and accessibility standards.</li></ul>
We are seeking a contract Administrative Assistant that will manage a variety of administrative tasks to support our team in a fast-paced and dynamic environment. The ideal candidate is resourceful, detail-oriented, quick to learn, and thrives under pressure. Strong multitasking skills and detail oriented communication abilities are essential. Key Responsibilities: Client Interaction: Answer inbound calls, address general client inquiries, and ensure timely follow-ups on messages. Act as a knowledgeable first point of contact, providing accurate information or redirecting clients appropriately. Handle client callbacks to ensure resolution and client satisfaction. Administrative Support: Conduct thorough plan lookups and gather key data from various carrier systems to address inquiries effectively. Match clients with appropriate sales representatives based on their region, product interest, or needs. Document and relay client needs and questions to relevant team members. Maintain and update internal systems with accurate and current records. Task Management: Handle a high volume of inquiries with accuracy, efficiency, and exceptional attention to detail. Prioritize competing tasks and deadlines to ensure seamless business operations. Office Coordination: Assist with scheduling, preparing documents, and completing additional administrative duties as required. Desired Skills and Qualifications: Proven experience in an administrative support role. Strong ability to multitask, prioritize, and manage a dynamic workload. Exceptional written and verbal communication skills. Meticulous attention to detail and a high degree of accuracy in work. Resourceful, quick learner with the ability to thrive in a fast-paced business environment. Proficiency with common productivity tools (e.g., Microsoft Office Suite), and the ability to navigate carrier platforms or internal systems is a plus. Why You’ll Love This Role: An opportunity to gain hands-on experience in a dynamic, client-focused business environment. Work alongside a supportive and detail oriented team dedicated to delivering top-tier service. Strengthen your administrative and organizational skills during a critical season in our business operations.
We are looking for a dedicated Customer Experience Specialist to join our team in Elmwood Park, New Jersey. In this long-term contract role, you will play a vital part in enhancing customer satisfaction and operational efficiency. This position offers an exciting opportunity to contribute to the success of our organization through data management, reporting, and collaboration.<br><br>Responsibilities:<br>• Maintain and update organizational systems to ensure accurate and reliable data within the database.<br>• Support the Client Experience team throughout the entire life cycle of work orders, including creation, management, and post-service activities.<br>• Partner with Field Team Leads to monitor work orders in their post-service phase, aiming to streamline the resolution process.<br>• Create and analyze detailed reports to uncover trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize findings from reports to identify areas for improvement and recommend actionable strategies.<br>• Facilitate effective communication via email correspondence to address client inquiries and concerns.<br>• Manage and oversee CRM activities, ensuring data integrity and streamlined workflows.<br>• Provide administrative assistance to support team operations and improve overall efficiency.<br>• Leverage Microsoft Excel to organize, analyze, and present data effectively.
We are looking for an experienced Chief Marketing Officer (CMO) to lead and execute innovative marketing strategies for a growing B2C service company specializing in swimming pool services. This long-term contract position offers the opportunity to make a significant impact on customer acquisition, retention, and overall brand growth. Candidates must be located on the East Coast, as occasional travel within the tri-state area may be required.<br><br>Responsibilities:<br>• Develop and implement comprehensive digital and brand marketing strategies to drive customer acquisition and retention.<br>• Oversee top-of-funnel marketing efforts, including digital campaigns and direct mail initiatives, to attract new customers.<br>• Analyze customer feedback and survey data to enhance customer satisfaction and foster repeat business.<br>• Collaborate with general and regional managers to align marketing initiatives with business goals.<br>• Utilize field service software, such as ServiceTitan or similar platforms, to streamline marketing operations.<br>• Create and execute integrated marketing campaigns that align with the company’s growth objectives.<br>• Establish metrics to measure the effectiveness of marketing strategies and optimize performance.<br>• Partner with the IT department to ensure seamless integration of marketing tools and technologies.<br>• Travel occasionally within the tri-state area to meet with stakeholders and oversee regional marketing efforts.
<p>Are you passionate about making a difference in healthcare? Join our team as a <strong>Patient Access Facilitator</strong> and play a vital role in supporting patients and healthcare professionals by ensuring a seamless check-in, check-out, registration, and scheduling process.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Registration</strong></p><ul><li>Gather and update patient demographic and insurance details as part of the registration process.</li><li>Accommodate walk-in/add-on patients efficiently and assist them with registration and scheduling.</li><li>Provide support for patients with unique needs (e.g., non-English speakers, hearing-impaired individuals).</li><li>Obtain necessary signatures and authorizations and document account details accurately in the system.</li><li>Ensure the completion of all EMR checklists to maintain accurate patient records.</li></ul><p><strong>2. Scheduling</strong></p><ul><li>Schedule patient appointments promptly and accurately, collaborating with clinical teams to meet patient and staff needs.</li><li>Record all pertinent visit details, such as visit type, provider, and duration, while documenting scheduling notes as needed.</li><li>Maintain waitlists and optimize scheduling to fill appointment slots.</li><li>Assist with rescheduling and other appointment-related tasks as required.</li></ul><p><strong>3. Insurance Management</strong></p><ul><li>Demonstrate proficiency in insurance processes, including understanding third-party payers and eligibility systems.</li><li>Verify patients' insurance benefits, identify patient responsibilities, and document financial information to ensure proper reimbursement.</li><li>Act as a representative of the hospital by protecting both the patients' and organization's financial integrity.</li></ul><p><strong>Qualifications</strong></p><ul><li>Exceptional attention to detail and the ability to multitask in a fast-paced, patient-focused environment.</li><li>Familiarity with healthcare registration systems, EMR platforms, and scheduling procedures is preferred.</li><li>Strong knowledge of insurance processes and third-party payers.</li><li>Outstanding communication and problem-solving skills.</li><li>Dedication to upholding patient safety and adhering to healthcare regulations.</li></ul><p><br></p>
Are you a detail-oriented detail oriented with exceptional communication skills? Do you enjoy collaborating with internal and external stakeholders to help resolve outstanding balances? If so, we have a fantastic opportunity for an experienced Collections Specialist to join our client’s team in East Granby, Connecticut. Our client, a leader in their industry, is looking for a dynamic individual to manage the full collections process and maintain strong customer relationships while ensuring outstanding accounts are addressed in a timely and detail oriented manner. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about contributing to an organization’s financial health. Responsibilities: Manage and oversee collection activities for assigned customer accounts. Proactively contact customers via phone, email, or mail to collect on overdue payments. Investigate and resolve discrepancies, disputes, and billing concerns to expedite payments. Build and foster strong relationships with clients while maintaining a diplomatic and empathetic approach. Document all collection activities and maintain detailed account records. Collaborate with internal departments (e.g., accounting and sales) to ensure accurate billing and account reconciliations. Prepare reports on aging accounts, collection status, and progress toward receivables goals. Stay updated on company policies and industry regulations to ensure compliance in all collection activities.
<p><strong>Collections Specialist – Full Time | Onsite | local to Bloomfield, CT</strong></p><p><br></p><p><strong>Company Overview:</strong></p><p> Our client is a well-established construction company local to Bloomfield, CT, known for their commitment to quality and service. As our client continues to grow, they are seeking a skilled <strong>Collections Specialist</strong> to join theirteam. If you're detail-oriented, assertive, and experienced in collections, please keep reading!</p><p><br></p><p><strong>Position Overview:</strong></p><p>The <strong>Collections Specialist</strong> will be responsible for managing collections from commercial accounts, posting payments, handling some billing functions, and providing excellent customer service. This is a full-time <strong>onsite</strong> position.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the collection of outstanding accounts receivable from commercial clients</li><li>Post payments accurately and timely</li><li>Assist with billing tasks as needed</li><li>Respond to customer inquiries and resolve account discrepancies</li><li>Maintain accurate records and documentation of collection activities</li><li>Collaborate with internal teams to address and resolve billing issues</li></ul><p><strong>Requirements:</strong></p><ul><li>4+ years of recent experience in an AR role handling collections (commercial collections preferred)</li><li>Proficiency in <strong>Microsoft Excel</strong></li><li>Experience working with <strong>accounting software</strong></li><li>Strong communication and problem-solving skills</li><li>High attention to detail and strong organizational skills</li><li>Associate’s or Bachelor's degree in a related field is preferred, <strong>but not required</strong></li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> Up to <strong>$60,000</strong> annually, depending on experience</li><li><strong>Schedule:</strong> Full-Time, Monday – Friday, onsite </li><li><strong>Benefits:</strong> Health insurance, Paid Time Off (PTO)</li></ul><p><strong>Ready to Apply?</strong></p><p> If you meet the requirements and are excited to be part of a dynamic construction company, please apply today to Daniele.Zavarella@roberthalf com!</p>
We are looking for an organized and customer-focused Front Desk Coordinator to join our team on a contract basis in Forest Hills, New York. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and detail-oriented service in a healthcare environment. This is an excellent opportunity to contribute to a dynamic team while delivering exceptional front desk support.<br><br>Responsibilities:<br>• Greet and assist visitors with a welcoming and detail-oriented demeanor.<br>• Manage incoming calls using a multi-line phone system, ensuring timely and accurate responses.<br>• Coordinate concierge services to address patient and visitor needs efficiently.<br>• Handle general receptionist duties, including scheduling and maintaining records.<br>• Operate a switchboard system for up to 10 lines, directing calls appropriately.<br>• Provide clear and courteous communication to resolve inquiries or concerns.<br>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.<br>• Collaborate with internal staff to support daily operational needs.<br>• Ensure confidentiality and accuracy when handling sensitive information.
We are looking for a skilled Collections Specialist to join our team in White Plains, New York. In this Contract-to-permanent role, you will play a vital part in managing receivables and ensuring timely payments. The ideal candidate will bring experience in collections and a commitment to maintaining strong customer relationships while upholding company policies.<br><br>Responsibilities:<br>• Review daily orders for next-day delivery and ensure their approval by adhering to credit terms and company policies.<br>• Conduct a high volume of collection calls to resolve payment delays and address issues promptly.<br>• Investigate payment discrepancies and deductions, preparing documentation for distribution to appropriate departments.<br>• Collaborate with management and sales teams to communicate collection challenges and ensure swift resolution.<br>• Step into other departmental roles when necessary, providing coverage during staff absences.<br>• Process and post daily payments to the Cash Easy System as required.<br>• Handle customer inquiries related to weekly statements, account discrepancies, and other concerns.<br>• Support daily organizational transactions, ensuring accuracy and timeliness.<br>• Maintain detailed records and ensure compliance with company credit standards.
<p><strong>Accounts Receivable / Collections Specialist, Plainview Long Island, NY area </strong></p><p><br></p><p><strong>Anna Parson at Robert Half </strong>is seeking a self-motivated and well-spoken <strong>Accounts Receivable / Collections Specialist</strong>. If you bring strong Excel skills, excellent communication abilities, and experience managing collections and account reconciliations, we want to hear from you!</p><p><strong>As the Accounts Receivable / Collections Specialist, you will: </strong></p><ul><li>Perform <strong>heavy customer collections</strong> with professionalism and customer care.</li><li>Manage <strong>customer billing</strong> and maintain up-to-date and accurate records.</li><li>Apply payments and handle <strong>customer account reconciliations</strong> to ensure data accuracy.</li><li>Collaborate with executives and owners to <strong>review bad debt</strong> and propose solutions.</li><li>Support <strong>accounts payable duties</strong> to facilitate smooth financial processes.</li></ul><p>Seeking an <strong>Accounts Receivable / Collections Specialist, </strong>that is very detail oriented, organized and takes pride in their work and customer relations. </p><p>Excellent benefits package! </p><p>Contact Anna Parson at Robert Half for immediate and confidential consideration or apply now! </p><p><br></p>
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in Paterson, New Jersey. This role requires excellent communication skills and the ability to manage a busy switchboard effectively while maintaining a welcoming environment for visitors and staff.<br><br>Responsibilities:<br>• Answer and direct incoming calls using a multi-line switchboard system.<br>• Greet and assist visitors with courtesy and professionalism.<br>• Maintain an organized reception area and ensure all inquiries are addressed promptly.<br>• Coordinate communication between departments as needed.<br>• Handle administrative tasks such as scheduling appointments and managing mail.<br>• Monitor and respond to emails or other correspondence as required.<br>• Support staff with general office duties to ensure smooth operations.<br>• Uphold confidentiality and security protocols while managing sensitive information.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Bronx, New York. This role involves handling accounts receivable tasks, managing business-to-business collections, and ensuring accurate payment posting and reconciliation. If you have a strong background in collections and proficiency with QuickBooks Online, we encourage you to apply.<br><br>Responsibilities:<br>• Manage business-to-business collections, ensuring timely follow-up and resolution of outstanding payments.<br>• Post payments accurately to customer accounts and maintain detailed transaction records.<br>• Perform account reconciliations to ensure financial data integrity.<br>• Provide excellent customer service to address inquiries and resolve payment issues.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.<br>• Utilize QuickBooks Online to manage accounts receivable and track payment statuses.<br>• Prepare and maintain regular reports on collections activities and account statuses.<br>• Analyze aging reports to prioritize collection efforts and minimize overdue balances.
We are looking for a dedicated Financial Aid Officer to oversee and manage various financial aid programs. This role is integral in ensuring students receive the necessary support to achieve their educational goals, while also maintaining compliance with federal, state, and institutional policies.<br><br>Responsibilities:<br>• Administer financial aid programs, including federal, state, and institutional funding, to ensure timely and accurate disbursement.<br>• Provide personalized guidance to students and families regarding financial aid options and application processes.<br>• Monitor compliance with federal and state regulations, ensuring all documentation and procedures meet established guidelines.<br>• Develop and implement policies and procedures to streamline financial aid delivery and improve operational efficiency.<br>• Manage the coordination of benefits related to financial aid, including leave of absence and compensation adjustments.<br>• Oversee COBRA administration and other relevant benefit functions tied to financial aid programs.<br>• Collaborate with internal departments to ensure seamless integration of financial aid processes.<br>• Conduct regular audits and reviews to identify discrepancies and resolve issues promptly.<br>• Stay informed about changes in legislation and industry trends to adapt programs accordingly.<br>• Train and support staff in understanding financial aid policies and procedures.
<p>We are looking for a motivated and detail-oriented Donor Research Assistant to join our team in New York, New York. This is a long-term contract position, offering part-time flexibility for approximately 9-12 months. The ideal candidate will have experience in nonprofit fundraising and data management, with a strong interest in donor research and cultivation strategies. This role is perfect for someone eager to grow their expertise in development and philanthropy.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth research to compile biographical and financial profiles of donors and prospects, supporting strategic fundraising efforts.</p><p>• Provide tailored philanthropic intelligence to enhance solicitation strategies and donor engagement.</p><p>• Manage and track donor portfolios, utilizing moves management systems to ensure data accuracy and effective portfolio balancing.</p><p>• Collaborate with the team to share insights on top donors and prospects, contributing to strategic planning discussions.</p><p>• Monitor philanthropy trends to support the ongoing development of a high-performing fundraising office.</p><p>• Assist in quality control and data verification tasks to maintain integrity across donor databases.</p><p>• Utilize prospect research tools such as Raiser’s Edge, iWave, Instrumentl, and Foundation Center Online for donor screening and analysis.</p><p>• Support the Director of Research & Analytics with additional data-related tasks as needed.</p><p>• Perform other duties as assigned to ensure the success of the development team.</p>
<p>We are looking for a skilled and experienced Chief Financial Officer (CFO) to oversee and direct the financial operations of our Non-Profit organization in Queens, New York. This role requires a highly motivated individual who can manage all aspects of financial planning, compliance, and reporting to ensure the organization's fiscal health and accountability. The ideal candidate will play a pivotal role in guiding financial strategies while maintaining strict adherence to regulatory requirements and organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive financial plans, policies, and practices to support the organization's mission and goals.</p><p>• Supervise treasury, accounting, budgeting, tax, and audit functions, while fostering strong relationships with banks, auditors, and financial advisors.</p><p>• Maintain and enforce financial controls and standards to ensure compliance with regulatory and institutional requirements.</p><p>• Oversee the preparation and submission of accurate and timely financial reports, including quarterly financial statements, annual A-133 reports, and tax filings such as Form 990.</p><p>• Ensure government grant reporting and compliance, including adherence to required standards and submission deadlines.</p><p>• Monitor and ensure compliance with pension-related filings, including the annual preparation and submission of Form 5500.</p><p>• Provide strategic financial advice and transactional support to executive leadership and senior staff.</p><p>• Review and approve transaction documents, ensuring accurate accounting of all related activities.</p><p>• Lead the search, recommendation, and implementation of accounting software and systems to optimize financial operations.</p><p>• Manage and oversee the organization's compliance with lobbying activities, government reporting systems, and other required filings.</p><p><br></p><p>Please send resumes directly to saravana.velayutham@roberthalf(.)com. If you're working with one of my colleagues in the tri-state area, please reach out to them and refer to job reference number 02940-0013283049</p><p><br></p>
<p><strong>POSITION: CFO - CONSTRUCTION</strong></p><p><strong>LOCATION: NEW HAVEN, CT</strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>We have partnered with our valued client, a successful privately held Construction organization, in search of a talented Chief Financial Officer (CFO) to lead and manage key back-office operations, including finance, IT, and HR, for their bustling organization. This high-level role offers an opportunity to shape financial strategy and collaborate closely with the company's owner on major business decisions. The ideal candidate will bring exceptional leadership skills and a proven ability to oversee critical functions while ensuring organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic oversight of finance, IT, and HR functions to ensure seamless back-office operations.</p><p>• Analyze and interpret financial statements to guide decision-making and organizational strategy.</p><p>• Develop and execute comprehensive financial plans that align with the company’s long-term goals.</p><p>• Lead project costing, pricing and budget planning with Construction Project Managers.</p><p>• Manage insurance coverage for the organization and its employees, ensuring appropriate risk mitigation.</p><p>• Review and negotiate contracts to safeguard the company’s interests and maximize value.</p><p>• Establish and maintain strong relationships with banking partners to support financial operations.</p><p>• Collaborate directly with the owner on major financial decisions and strategic initiatives.</p><p>• Lead efforts to optimize financial processes and drive efficiency across departments.</p><p>• Ensure compliance with relevant laws, regulations, and industry standards.</p><p>• Provide mentorship and leadership to internal teams, fostering a culture of accountability and excellence.</p><p><br></p><p>If you meet the requirements detailed below and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
<p><strong>Remote Collections Opportunity </strong>- <strong>Part Time: 20-25 Hours Per Week</strong></p><p><br></p><p>We are looking for a motivated Collections Specialist to assist a client with a clean-up project. </p><p><br></p><p>Responsibilities:</p><p>• Manage and resolve outstanding accounts receivable balances to ensure timely collection of payments.</p><p>• Communicate professionally with clients to address payment discrepancies and negotiate solutions.</p><p>• Maintain accurate records of collections activities and update internal systems accordingly.</p><p>• Collaborate with the finance team to identify and address issues impacting payment cycles.</p><p>• Provide regular reports on collections progress and account statuses to management.</p><p>• Implement effective strategies to improve cash flow and reduce outstanding balances.</p><p>• Analyze accounts to identify trends and recommend improvements to the collections process.</p><p>• Ensure compliance with company policies and regulations during all collections activities.</p><p>• Assist in cleaning up aged accounts and organizing financial data for long-term efficiency.</p>
We are looking for an experienced HR Coordinator to join our team on a contract basis in White Plains, New York. This role involves managing key human resources functions, including employee relations, compliance, and benefits administration, while supporting organizational goals. The ideal candidate will bring strong communication skills and expertise in HR processes to ensure seamless operations and employee satisfaction.<br><br>Responsibilities:<br>• Administer employee benefit programs, including health insurance enrollment, while ensuring compliance with relevant regulations and providing support to employees.<br>• Coordinate the onboarding process for new hires by facilitating training sessions and completing necessary documentation.<br>• Manage offboarding procedures, ensuring all required paperwork is finalized for departing employees.<br>• Post job openings, review applications, conduct interviews, and assist in selecting candidates with relevant experience.<br>• Address employee and labor relations issues by mediating disputes and fostering resolutions.<br>• Ensure adherence to local ordinances, labor laws, and company policies, including compliance with San Francisco regulations.<br>• Process employee leave requests under the Family and Medical Leave Act (FMLA), ensuring proper documentation and compliance with federal guidelines.<br>• Oversee Worker’s Compensation claims related to job-related injuries or illnesses.<br>• Verify and maintain I-9 documentation to confirm employment eligibility, including monitoring re-verifications for work authorization.<br>• Collaborate with union representatives to ensure compliance with collective bargaining agreements and assist in resolving grievances within unionized environments.
