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32 results for Customer Service in Charlotte, NC

Customer Service Representative
  • Spartanburg, SC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this long-term contract position, you will handle inbound calls in a fast-paced call center environment while delivering exceptional service to customers. If you have strong communication skills and excel at multitasking, this role offers an exciting opportunity to contribute your expertise in customer support.<br><br>Responsibilities:<br>• Respond to inbound customer calls promptly and professionally, addressing inquiries and resolving issues.<br>• Maintain accurate and thorough records of customer interactions using data entry systems.<br>• Communicate effectively via email to provide detailed responses and follow-ups.<br>• Schedule appointments and manage calendars efficiently to meet customer needs.<br>• Handle both inbound and outbound calls as required to ensure seamless support.<br>• Perform order entry tasks with precision, verifying details for accuracy.<br>• Utilize Microsoft Word and Excel to create and manage documents related to customer service.<br>• Collaborate with team members to optimize workflows and improve customer satisfaction.<br>• Stay informed about company products and services to provide accurate information.<br>• Adhere to company policies and procedures while delivering high-quality service.
  • 2025-10-14T17:19:05Z
Customer Service Representative
  • Fort Mill, SC
  • onsite
  • Temporary
  • 18.21 - 21.09 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Fort Mill, South Carolina. This is a long-term contract position where you will play a vital role in delivering outstanding service, managing customer accounts, and contributing to operational efficiency. If you thrive in a fast-paced environment and enjoy solving problems while maintaining excellent communication, this opportunity is for you.<br><br>Responsibilities:<br>• Manage customer accounts by processing orders accurately and ensuring timely follow-ups to meet client needs.<br>• Collaborate with internal teams to enhance service delivery and develop tailored solutions for customers.<br>• Support inventory optimization initiatives and contribute to process improvements that enhance scalability and efficiency.<br>• Maintain a high level of urgency and attention to detail when addressing customer inquiries and resolving issues.<br>• Handle multiple tasks effectively, balancing account management, customer interactions, and operational responsibilities.<br>• Provide exceptional service by answering inbound calls and addressing customer concerns promptly.<br>• Assist in implementing strategies to streamline workflows and improve overall customer satisfaction.<br>• Ensure accurate documentation and communication to maintain seamless coordination between teams and clients.
  • 2025-10-20T14:48:42Z
Customer Service Representative
  • Kannapolis, NC
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • <p>We are seeking a detail-oriented and highly organized individual to join our team as an <strong>Order Entry & Inventory Coordinator</strong>. In this role, you will be responsible for managing the end-to-end order process while ensuring accuracy and efficiency in all transactions. You will play a key role in maintaining effective communication with vendors, healthcare providers, and internal departments.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage incoming orders with accuracy and efficiency</li><li>Perform data entry and ensure verification of all information for correctness and compliance</li><li>Maintain accurate records of inventory and supply levels across various Novant Health facilities</li><li>Serve as a liaison between vendors and internal teams to ensure timely and accurate order fulfillment</li><li>Communicate and coordinate with doctors’ offices, hospitals, and other Novant facilities regarding supply needs and inventory status</li><li>Monitor and manage vendor relationships to support ongoing supply chain needs</li><li>Resolve any discrepancies related to orders, shipments, or inventory</li><li>Support cross-functional teams with reporting and documentation as needed</li></ul>
  • 2025-10-20T20:39:19Z
Help Desk Technician (Entry Level)
  • Charlotte, NC
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p><strong>About the Role:</strong></p><p>We’re proactively recruiting Help Desk Technicians for upcoming opportunities with our clients in the Charlotte area. These roles will support end users by troubleshooting hardware, software, and network issues while providing exceptional customer service.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Provide Tier 1 support via phone, email, or ticketing systems</li><li>Troubleshoot Windows OS, Office 365, and basic network connectivity</li><li>Log and escalate incidents as needed</li><li>Set up and image computers for new hires</li></ul>
  • 2025-10-07T13:19:24Z
Workplace Services Office Coordinator
  • Charlotte, NC
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Front Desk Office Coordinator to join our team in Charlotte, North Carolina. In this contract role, you will play a key part in ensuring the smooth daily operations of our office and providing exceptional support to employees and visitors. This position is ideal for someone with strong organizational skills and a passion for maintaining a welcoming and efficient work environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist guests and vendors, ensuring a positive and attentive experience for all visitors.</p><p>• Manage incoming and outgoing mail, including sorting, organizing, and preparing packages for delivery.</p><p>• Conduct regular walkthroughs of office and kitchen spaces to ensure supplies are stocked and areas are well-maintained.</p><p>• Provide logistical support for events, including setting up light furniture and arranging food as needed.</p><p>• Assist with audiovisual setup and troubleshooting to support meetings and events.</p><p>• Collaborate with vendors to coordinate deliveries and manage service schedules.</p><p>• Monitor and maintain purchase orders and ensure timely procurement of office supplies.</p><p>• Address any facility-related concerns promptly to maintain a functional and comfortable office environment.</p>
  • 2025-10-21T12:44:35Z
Parts Specialist
  • Troutman, NC
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Parts Specialist to join our team in Troutman, North Carolina, in a Contract-to-Permanent position. This role involves supporting internal and external customers, managing inventory, and ensuring smooth operations in sourcing and delivering parts. As a key member of the team, you will contribute to building the business and maintaining an efficient supply chain.<br><br>Responsibilities:<br>• Assist technicians and regional managers by sourcing and coordinating parts and products.<br>• Process purchase orders, track shipments, and manage inventory levels using internal systems.<br>• Collaborate with suppliers and warehouses to ensure timely delivery of parts.<br>• Support sales by preparing orders for resellers and maintaining accurate data.<br>• Create purchase orders, locate inventory, and oversee product transfers.<br>• Monitor physical inventory levels and conduct regular audits during slower seasons.<br>• Maintain accurate records in business management software for shipping, receiving, and inventory.<br>• Provide excellent customer service by responding to inquiries and resolving issues promptly.<br>• Work closely with team members to ensure operational efficiency and smooth communication.<br>• Contribute to the growth of the organization by supporting new initiatives and operational improvements.
  • 2025-10-21T15:28:52Z
IT Support Specialist
  • Charlotte, NC
  • onsite
  • Temporary
  • 25.00 - 32.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Robert Half is proactively building our network of IT Support Specialists for upcoming contract opportunities. Ideal for professionals who thrive in fast-paced environments supporting desktops, applications, and end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide daily technical support for users, including desktop, laptop, and mobile troubleshooting</li><li>Install, configure, and maintain operating systems and software</li><li>Support Microsoft 365 and Active Directory environments</li><li>Track and document all incidents using ITSM tools (ServiceNow, Jira, or similar)</li></ul>
  • 2025-10-13T13:44:05Z
Business Analyst
  • Charlotte, NC
  • remote
  • Temporary
  • 57.00 - 66.00 USD / Hourly
  • <p>We are looking for a skilled Business Analyst to join our team on a contract basis for a remote role. This role involves working closely with Actimize implementations, addressing defects and enhancements, and contributing to the development and execution of solutions. The ideal candidate will bring technical expertise, analytical skills, and experience in Actimize systems to ensure successful project delivery. This role is 100% remote for a Eastern Time Zone based client.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed analysis of Actimize defects and enhancements to identify key issues and improvement opportunities.</p><p>• Collaborate with development teams to design and implement effective solutions for Actimize Transaction Monitoring systems.</p><p>• Perform data modeling and database analysis to support Actimize implementations.</p><p>• Review and document business requirements, ensuring alignment with project goals and client needs.</p><p>• Provide insights and recommendations to optimize system functionality and performance.</p><p>• Work within Agile Scrum frameworks to manage project timelines and deliverables.</p><p>• Facilitate gap analysis to bridge discrepancies between current and desired system capabilities.</p><p>• Communicate effectively with stakeholders to ensure clarity and alignment throughout the project lifecycle.</p><p>• Participate in testing and validation processes to ensure fixes and enhancements meet specified requirements.</p><p>• Support knowledge sharing and documentation to enhance team efficiency and understanding.</p>
  • 2025-10-09T20:58:56Z
Collections Specialist
  • Charlotte, NC
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
  • 2025-10-03T14:34:13Z
Collections Specialist
  • Cornelius, NC
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
  • 2025-10-03T14:34:13Z
Field Service Technician
  • Charlotte, NC
  • onsite
  • Temporary
  • 20.00 - 26.00 USD / Hourly
  • <p><strong>About the Role:</strong></p><p>Robert Half is proactively building our network of Field Technicians for upcoming client projects. These roles involve onsite hardware installation, maintenance, and troubleshooting for computers, printers, and networking equipment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform onsite support for IT equipment and peripherals</li><li>Install and configure network devices and software</li><li>Document service calls and resolutions</li><li>Provide professional customer service at client locations</li></ul>
  • 2025-10-07T13:19:24Z
Product Engineer
  • Charlotte, NC
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p><strong>About the Opportunity</strong></p><p>Robert Half is proactively recruiting for upcoming Product Engineer opportunities with one of our technology clients in the Charlotte area. We’re building a pipeline of technical innovators who are passionate about software, hardware integration, and delivering next-level product experiences.</p><p>If you thrive in collaborative environments, enjoy problem-solving across systems, and have a strong foundation in engineering and technology, this opportunity could be an excellent fit.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a Product Engineer, you’ll work cross-functionally with design, software development, and QA teams to test, integrate, and optimize technology-driven products. This position blends software engineering, system integration, and technical troubleshooting to bring high-performance products from concept to deployment.</p><p>This is a proactive posting, meaning we are identifying strong candidates for future or anticipated openings with our clients.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with developers, QA, and product teams to ensure seamless system performance and reliability.</li><li>Develop and execute test scripts for hardware/software validation.</li><li>Support automation efforts using PowerShell, Python, or similar scripting languages.</li><li>Troubleshoot product issues across Windows, Linux, and embedded systems.</li><li>Document technical processes and communicate results to engineering leadership.</li><li>Participate in Agile sprints and provide input during design and release phases.</li></ul>
  • 2025-10-20T17:57:31Z
Service Designer
  • Charlotte, NC
  • onsite
  • Temporary
  • 30.00 - 60.00 USD / Hourly
  • <p>We’re looking for a <strong>Service Designer</strong> to craft seamless, end-to-end experiences that connect people, processes, and technology. You’ll collaborate across teams to map customer journeys, identify pain points, and design solutions that improve overall service quality and impact.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead research to understand user needs, business goals, and operational realities.</li><li>Develop <strong>service blueprints, journey maps, personas, and process flows</strong>.</li><li>Design and prototype <strong>holistic service experiences</strong> across digital and physical touchpoints.</li><li>Collaborate with stakeholders, UX designers, and developers to bring concepts to life.</li><li>Use feedback, analytics, and testing to refine and improve services.</li><li>Advocate for <strong>human-centered design thinking</strong> across the organization.</li></ul><p><br></p>
  • 2025-10-13T19:39:27Z
Junior Graphic Designer
  • Charlotte, NC
  • remote
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • We are seeking a motivated and detail-oriented entry level Graphic Designer to support our corporate client’s creative and marketing needs. This role is ideal for a designer who is passionate about brand consistency, visual storytelling, and developing detail oriented design skills in a fast-paced business environment. You will collaborate with senior designers, marketing teams, and cross-functional stakeholders to deliver high-quality creative assets across print, digital, and corporate communications. Key Responsibilities: Assist in the design and production of marketing collateral, presentations, reports, digital graphics, and internal communications. Support the creation of branded assets for corporate campaigns, social media, websites, and events. Ensure all deliverables adhere to brand guidelines, templates, and corporate standards. Prepare and package production-ready files for print and digital distribution. Collaborate with senior designers and project managers to meet deadlines and deliver quality work. Edit and resize images, update existing creative files, and support ongoing design requests. Stay current with design tools, trends, and best practices to bring fresh ideas to projects.
  • 2025-10-03T18:44:07Z
Receptionist
  • Charlotte, NC
  • onsite
  • Contract / Temporary to Hire
  • 15.84 - 18.34 USD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team in Charlotte, North Carolina. In this role, you will be responsible for ensuring smooth daily operations, welcoming guests, and supporting administrative tasks. As a Contract-to-permanent position, this opportunity offers potential for long-term growth with our organization.<br><br>Responsibilities:<br>• Greet visitors and employees with professionalism, ensuring a welcoming and secure environment.<br>• Manage a multi-line phone system, answering inbound calls and directing them appropriately.<br>• Monitor site safety protocols, ensuring badge requirements are followed and addressing any safety concerns.<br>• Collaborate with the facilities team to report and resolve building maintenance issues promptly.<br>• Coordinate recruitment logistics, including scheduling interviews and supporting on-site hiring events.<br>• Provide administrative support by maintaining accurate and confidential documentation.<br>• Assist in organizing employee engagement initiatives, recognition programs, and site events.<br>• Handle sensitive information with discretion and maintain strict confidentiality.<br>• Support virtual collaboration with employees across multiple locations when needed.
  • 2025-10-21T19:08:47Z
IT Systems Engineer
  • Charlotte, NC
  • onsite
  • Temporary
  • 45.00 - 60.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Robert Half’s Infrastructure & Operations practice is proactively building a network of experienced IT Systems Engineers for upcoming client contracts across financial services, manufacturing, and healthcare sectors. We’re looking for professionals who thrive in dynamic environments where uptime, automation, and scalability are key priorities.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Manage day-to-day operations for Windows Server and Active Directory environments, including Group Policy, DNS, DHCP, and backup administration.</li><li>Support virtualization platforms such as VMware or Hyper-V, as well as hybrid integrations with Azure or AWS.</li><li>Troubleshoot and resolve performance issues across servers, applications, and network dependencies.</li><li>Participate in upgrade projects, patching cycles, and system migrations.</li><li>Collaborate with cloud, security, and DevOps teams to streamline automation and infrastructure deployment.</li></ul>
  • 2025-10-13T14:13:47Z
Email Marketing Specialist
  • Charlotte, NC
  • remote
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p>We are looking for a detail-oriented and data-driven <strong>Email Marketing Specialist</strong> to join our team. The ideal candidate has experience building, executing, and optimizing email campaigns that drive engagement, conversions, and customer retention. This role requires a strong understanding of email marketing platforms, customer segmentation, A/B testing, and analytics. You will work closely with cross-functional teams to deliver high-quality, on-brand communications that support business objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, schedule, and deploy <strong>email campaigns, newsletters, and automated workflows</strong> using an ESP (e.g., HubSpot, Marketo, Mailchimp, Salesforce Marketing Cloud, Constant Contact).</li><li>Segment audiences and develop targeted campaigns to improve <strong>open rates, CTRs, and conversions</strong>.</li><li>Conduct <strong>A/B testing</strong> on subject lines, creative, and CTAs to optimize performance.</li><li>Ensure all emails are optimized for <strong>deliverability, mobile responsiveness, and accessibility (WCAG/ADA compliance)</strong>.</li><li>Collaborate with content, design, and marketing teams to create compelling <strong>copy, visuals, and calls-to-action</strong>.</li><li>Monitor and analyze <strong>email campaign performance</strong>; provide regular reports with actionable insights.</li><li>Maintain <strong>list hygiene</strong> and manage subscriber preferences, opt-ins, and compliance with <strong>CAN-SPAM, GDPR, and other regulations</strong>.</li><li>Assist in developing and enhancing <strong>email marketing strategy</strong>, including nurture campaigns and lifecycle communications.</li><li>Stay updated on <strong>email marketing best practices, trends, and emerging technologies</strong>.</li></ul><p><br></p>
  • 2025-10-03T18:38:48Z
Sr. IT Auditor
  • Charlotte, NC
  • onsite
  • Permanent
  • 95000.00 - 110000.00 USD / Yearly
  • We are looking for a skilled Senior IT Auditor to join our team in Charlotte, North Carolina. In this role, you will assist clients in identifying and managing technology risks, improving efficiency, and ensuring compliance across various IT frameworks and systems. This position offers the opportunity to work with cutting-edge technologies and diverse industries, delivering tailored solutions to enhance cybersecurity, data governance, and IT resilience.<br><br>Responsibilities:<br>• Conduct comprehensive IT audits to assess risks, evaluate controls, and ensure compliance with industry standards.<br>• Develop audit deliverables such as process flows, work programs, audit reports, and control summaries.<br>• Provide advisory services on IT frameworks, including cybersecurity, cloud auditing, data governance, and disaster recovery.<br>• Identify opportunities to enhance clients' technology performance and operational efficiency.<br>• Collaborate with clients to implement technology solutions that align with their business objectives.<br>• Stay updated on emerging technologies and industry trends to deliver innovative solutions.<br>• Lead or assist in audit engagements, ensuring quality and adherence to timelines.<br>• Evaluate the effectiveness of IT general controls and recommend improvements.<br>• Support clients in achieving compliance with regulations such as Sarbanes-Oxley and ISO standards.<br>• Foster strong client relationships and contribute to a positive team environment.
  • 2025-10-07T21:18:58Z
Financial Analyst
  • Lincolnton, NC
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • We are looking for a detail-oriented Financial Analyst to join our team in Lincolnton, North Carolina. In this role, you will provide critical financial insights and analysis to support strategic decision-making and overall organizational growth. The ideal candidate will have a strong background in financial modeling, inventory analysis, and compliance, with a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses, including cash flow assessments, profit and loss reviews, and cost accounting to guide business decisions.<br>• Collaborate with the Sales Team to manage product costing, ensuring accurate pricing and profitability evaluations.<br>• Oversee cost center accounting by calculating cost rates, analyzing deviations, and implementing corrective measures to improve efficiency.<br>• Perform monthly inventory valuations, investigate variances, and recommend measures to address inventory discrepancies.<br>• Participate in quarterly and annual physical inventory counts to ensure accuracy and compliance with audit requirements.<br>• Analyze market trends, sales data, and customer purchasing patterns to develop pricing strategies that enhance profitability.<br>• Create and automate advanced Excel reports using pivot tables and formulas to streamline data analysis and reporting.<br>• Support compliance with governmental accounting standards and internal control processes.<br>• Prepare detailed monthly management reports, profit and loss forecasts, and lead the strategic budgeting process to align financial objectives with business goals.<br>• Develop financial models to evaluate scenarios and support strategic planning initiatives.
  • 2025-10-20T13:44:19Z
Marketing Data Analyst
  • Charlotte, NC
  • remote
  • Temporary
  • 40.00 - 70.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p> We’re seeking a detail-oriented and insights-driven <strong>Marketing Data Analyst</strong> to turn data into actionable intelligence that drives marketing strategy, campaign performance, and business growth. This role will support marketing and leadership teams by analyzing data across channels, optimizing performance, and guiding data-informed decisions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect, clean, and analyze marketing data from multiple sources, including <strong>Google Analytics, CRM systems, email platforms, and social media channels</strong>.</li><li>Develop and maintain <strong>marketing dashboards and reports</strong> to track KPIs such as conversion rates, ROI, customer acquisition cost, and engagement metrics.</li><li>Measure and evaluate the effectiveness of marketing campaigns across digital channels (paid search, email, social, display, etc.).</li><li>Identify trends, insights, and opportunities to optimize <strong>campaign targeting, segmentation, and performance</strong>.</li><li>Partner with marketing, sales, and product teams to deliver <strong>data-driven recommendations</strong> for campaign strategy and content optimization.</li><li>Support <strong>A/B testing</strong>, attribution modeling, and audience analysis initiatives.</li><li>Ensure <strong>data integrity and accuracy</strong> in all reporting systems and analytics tools.</li><li>Stay current on <strong>emerging analytics tools, marketing technologies, and measurement methodologies</strong>.</li></ul><p><br></p>
  • 2025-10-15T14:29:05Z
Market Research Specialist
  • Charlotte, NC
  • remote
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • We are seeking a skilled Freelance Market Researcher to support custom, quantitative research projects on an ongoing, as-needed basis. <br><br>You will work across all stages of the research process—from initial client consultation and survey design to data monitoring, analysis, and executive presentation delivery (PowerPoint). Projects may run concurrently, and workloads may fluctuate depending on client demand.<br><br>Key Responsibilities<br>Participate in initial client discovery calls to understand objectives and scope.<br>Design quantitative research surveys, including questionnaire development.<br>Program and manage surveys in platforms such as SurveyMonkey.<br>Oversee survey recruitment, primarily through email outreach.<br>Monitor incoming data and ensure sample quality/completeness.<br>Download, clean, and analyze quantitative data.<br>Develop insights-driven PowerPoint presentations with clear narratives and data visualization.<br>Present findings to clients in a professional, client-facing setting.<br>Occasionally support qualitative research requests (e.g., interviews, focus groups).<br>Conduct secondary/desk research when needed.<br>Provide an estimated number of hours and timeline per project.<br>Manage multiple projects and deadlines simultaneously.<br><br>Preferred Experience & Skills<br>Proven experience in survey design and quantitative research.<br>Strong ability to pull out key insights and build compelling presentations.<br>Expertise with SurveyMonkey or similar survey platforms.<br>Proficiency in data analysis, with experience in Excel or statistical tools.<br>Experience working with B2B audiences is strongly preferred.<br>Client-facing experience, including presenting research findings.<br>Ability to work on thought leadership topics such as economic outlook, industry trends, brand health, product positioning, etc.<br>Experience conducting secondary research and/or qualitative research is a plus.<br>Ability to juggle multiple research engagements.
  • 2025-10-20T17:57:31Z
Credit Clerk
  • Charlotte, NC
  • onsite
  • Temporary
  • 19.95 - 22.00 USD / Hourly
  • We are looking for a skilled Credit Clerk to join our team in Charlotte, North Carolina. This is a contract position within the construction industry, offering the opportunity to work in a dynamic environment. The ideal candidate will play a key role in managing credit-related tasks, ensuring smooth operations and compliance with company policies.<br><br>Responsibilities:<br>• Analyze and interpret Dun & Bradstreet reports to assess creditworthiness and make informed decisions.<br>• Manage and approve credit applications by reviewing documentation and verifying financial data.<br>• Release credit holds for accounts while ensuring compliance with company policies and procedures.<br>• Collaborate with the collections team to resolve outstanding commercial accounts in a timely manner.<br>• Conduct evaluations of commercial credit to determine appropriate terms and limits.<br>• Utilize SAP software to track and update credit-related transactions and account information.<br>• Maintain accurate and organized records of all credit activities and decisions.<br>• Communicate effectively with internal teams and customers to address credit-related inquiries.<br>• Support the implementation of best practices in credit management and collections.
  • 2025-10-13T20:24:49Z
US - QA Specialist
  • Charlotte, NC
  • onsite
  • Temporary
  • 26.68 - 28.00 USD / Hourly
  • We are looking for a dedicated Quality Assurance Specialist to join our team in Charlotte, North Carolina, in the financial services industry. In this long-term contract role, you will play a key part in evaluating and improving chatbot interactions to enhance member experiences. This position requires a keen eye for identifying trends and ensuring quality standards are consistently met.<br><br>Responsibilities:<br>• Assess chatbot conversations to identify trends, errors, and areas of member dissatisfaction.<br>• Collaborate with cross-functional teams to pinpoint and address gaps or issues in chatbot performance.<br>• Act as a resource to refine and improve chatbot responses for better member engagement.<br>• Analyze patterns in member feedback to understand satisfaction and areas needing improvement.<br>• Apply security policies to ambiguous scenarios while maintaining compliance.<br>• Participate in audit programs and calibration sessions to ensure consistent quality.<br>• Develop expertise in evolving services and products to provide informed recommendations.<br>• Utilize QA tools to report performance metrics using qualitative and quantitative data.<br>• Perform additional tasks as needed to support the quality assurance function.
  • 2025-10-21T17:29:07Z
Senior Accountant
  • Charlotte, NC
  • remote
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p>Robert Half is working with a client in need of a senior accountant.  The ideal candidate will play a pivotal role in managing the company’s accounting processes, preparing financial reports, and ensuring compliance with accounting standards and regulations.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review financial statements in accordance with GAAP.</li><li>Manage month-end and year-end close processes.</li><li>Analyze financial trends and provide insight to management for decision-making.</li><li>Reconcile accounts, ensuring accuracy and compliance with internal policies.</li><li>Oversee accounts payable, accounts receivable, and payroll functions.</li><li>Collaborate with external auditors and tax professionals for annual audits and compliance reporting.</li><li>Develop and implement internal controls to optimize processes and reduce risks.</li><li>Support budgeting, forecasting, and financial planning activities.</li><li>Supervise and mentor junior accounting staff to enhance team performance.</li><li>Stay updated on regulatory changes and maintain adherence to financial laws and standards.</li></ul><p><br></p>
  • 2025-10-03T15:04:53Z
Accounting Clerk
  • Charlotte, NC
  • remote
  • Temporary
  • 20.00 - 26.00 USD / Hourly
  • <p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
  • 2025-10-03T14:54:08Z
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