We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this long-term contract position, you will handle inbound calls in a fast-paced call center environment while delivering exceptional service to customers. If you have strong communication skills and excel at multitasking, this role offers an exciting opportunity to contribute your expertise in customer support.<br><br>Responsibilities:<br>• Respond to inbound customer calls promptly and professionally, addressing inquiries and resolving issues.<br>• Maintain accurate and thorough records of customer interactions using data entry systems.<br>• Communicate effectively via email to provide detailed responses and follow-ups.<br>• Schedule appointments and manage calendars efficiently to meet customer needs.<br>• Handle both inbound and outbound calls as required to ensure seamless support.<br>• Perform order entry tasks with precision, verifying details for accuracy.<br>• Utilize Microsoft Word and Excel to create and manage documents related to customer service.<br>• Collaborate with team members to optimize workflows and improve customer satisfaction.<br>• Stay informed about company products and services to provide accurate information.<br>• Adhere to company policies and procedures while delivering high-quality service.

• Proven experience in a call center or customer service role.<br>• Strong skills in answering inbound calls and providing support.<br>• Proficiency in data entry and maintaining organized records.<br>• Experience with email correspondence and precise communication.<br>• Familiarity with scheduling appointments and managing calendars.<br>• Competence in Microsoft Excel and Word for documentation tasks.<br>• Ability to handle both inbound and outbound calls effectively.<br>• Detail-oriented with a focus on accuracy in order entry and customer interactions.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>