We are looking for a dedicated Customer Service Representative to join our team in Brevard, North Carolina. This Contract-to-permanent position offers an exciting opportunity to provide exceptional support to customers while gaining hands-on experience in a fast-paced environment. The ideal candidate will be detail-oriented, proactive, and skilled in managing various customer interactions effectively. Responsibilities: • Respond to customer inquiries and resolve issues related to orders, ensuring a seamless experience. • Process leads from other departments and follow up with customers on product offerings. • Maintain and update records in company systems while adhering to compliance guidelines. • Demonstrate a thorough understanding of company policies, procedures, and product offerings. • Uphold high performance standards in both quality and quantity of work. • Build and sustain positive relationships with customers and team members. • Utilize computer systems and software, including Microsoft Office Suite, to complete tasks efficiently. • Manage incoming and outgoing calls, emails, and voice messages with professionalism. • Support departmental goals by participating in training and assisting with various tasks as needed. • Follow safety practices and maintain a clean and organized workspace.

• High school diploma or equivalent. • Proficiency in Microsoft Excel, Word, and other related software. • Ability to communicate clearly and effectively, both verbally and in writing. • Skilled in handling multiple computer systems and navigating between them. • Strong organizational skills and ability to prioritize tasks independently. • Experience in customer service, including call center operations, order entry, and email correspondence. • Flexibility to work evenings, weekends, or adjust schedules as required. • Bilingual proficiency in English and Spanish is preferred but not mandatory.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Brevard, NC
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Brevard, North Carolina. This Contract-to-permanent position offers an exciting opportunity to provide exceptional support to customers while gaining hands-on experience in a fast-paced environment. The ideal candidate will be detail-oriented, proactive, and skilled in managing various customer interactions effectively. Responsibilities: • Respond to customer inquiries and resolve issues related to orders, ensuring a seamless experience. • Process leads from other departments and follow up with customers on product offerings. • Maintain and update records in company systems while adhering to compliance guidelines. • Demonstrate a thorough understanding of company policies, procedures, and product offerings. • Uphold high performance standards in both quality and quantity of work. • Build and sustain positive relationships with customers and team members. • Utilize computer systems and software, including Microsoft Office Suite, to complete tasks efficiently. • Manage incoming and outgoing calls, emails, and voice messages with professionalism. • Support departmental goals by participating in training and assisting with various tasks as needed. • Follow safety practices and maintain a clean and organized workspace.
2025-10-08T13:09:12Z

Customer Service Representative Job in Brevard | Robert Half