<p>Exciting permanent opportunity for a Payroll Clerk with 2+ years of payroll experience. Position requires multi-state tax experience, strong attention to detail, fast and accurate data entry skills. Must be proficient with working knowledge of a variety of software packages such as Workday, UKG, ADP, Kronos, Ceridian, Paychex, ETC.</p><p> </p><p>Robert Half has a full-time permanent opportunity for an Accounts Payable Clerk. Our Full-Time Professionals receive “Fortune 500” quality benefits, and paid vacations/holidays. As a Robert Half Full-Time Professional, you have the opportunity to take on different project base work which will provide you with challenging job opportunities in a various industries and new skillset.</p><p> </p><p> </p><p>Responsibilities:</p><p>- Ensure timely and accurate processing of hourly and salary professionals through direct deposit and pay cards</p><p>- Review and analyze payroll, benefit, and tax procedures</p><p>- Ensure all payroll information and records are maintained in accordance with statutory requirements</p><p>- Review and approve payroll procedures</p><p>- Other duties as required</p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team on a contract basis. In this role, you will manage invoice processing, vendor documentation, and ensure the accurate and timely execution of payments. This position is ideal for someone who thrives in a fast-paced environment and enjoys delivering excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Process and accurately input vendor invoices into the accounting system.</p><p>• Collect, review, and maintain vendor W-9 forms to ensure compliance with company policies.</p><p>• Match purchase orders to invoices and resolve any discrepancies promptly.</p><p>• Facilitate payments through printed checks, electronic transfers, and corporate credit card transactions.</p><p>• Support employee expense reporting and corporate credit card reconciliation processes.</p><p>• Respond to inquiries from vendors and internal teams regarding payment statuses or invoice issues.</p><p>• Print and prepare weekly check distributions, ensuring accuracy and timeliness.</p><p>• Maintain organized and precise records of all accounts payable transactions.</p>
<p>Robert Half has an exciting opportunity for an Accounts Receivable Clerk at a growing organization on the east side of the Twin Cities! The main duties of this position include full cycle accounts receivable, including making collection calls to consumers and businesses, maintaining cash receipts journal, and reconciling accounts. The ideal candidate will experience with QuickBooks and the ability to easily learn new systems. Based out of the East Metro, the Accounts Receivable Clerk will be a contract position.</p><p> </p><p>Responsibilities:</p><p>- Applies cash receipts in US dollars and other foreign currencies</p><p>- Balances and reconciles general ledger cash account for receipts daily</p><p>- Investigates and resolves customer discrepancies</p><p>- Regularly calls and informs customers of past due accounts</p><p>- Makes inquiries on customer payment status</p><p>- Adheres to company credit and collection standards</p><p>- Coordinates corrective actions w/ customer service for pricing/billing errors</p><p>- Assists w/ accounts payable as needed</p><p>- Maintains detailed records and prepares communications and reports as needed</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a dedicated Accounts Payable Clerk to join our client's team in Saint Paul, Minnesota. This long-term contract position is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with vendors to resolve issues effectively. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage a high volume of invoices efficiently, ensuring accuracy and timeliness.</p><p>• Perform coding of invoices and maintain proper documentation for all transactions.</p><p>• Conduct regular check runs and reconcile discrepancies to maintain financial integrity.</p><p>• Build and maintain strong relationships with vendors to address and resolve payment-related concerns.</p><p>• Utilize Workday software to input, track, and manage accounts payable data.</p><p>• Collaborate with team members to tackle backlog issues and streamline workflow.</p><p>• Ensure compliance with company policies and procedures during invoice processing.</p><p>• Assist in the preparation of reports and summaries for the accounting supervisor.</p><p>• Provide support during audits by organizing and presenting required financial records.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
pivotal in overseeing the financial health of our organization, ensuring compliance with established accounting principles, and driving improvements in processes. You will lead a talented team and play a significant role in enhancing our financial reporting accuracy and timeliness. Reporting directly to the Global Controller, you will collaborate across departments to promote efficiency and effectiveness.<br>KEY RESPONSIBILITIES:<br>• Manage the daily operations of the accounting department, including the preparation and review of financial statements, ensuring they adhere to US GAAP.<br>• Supervise and mentor accounting staff, fostering a culture of professional development and accountability.<br>• Oversee month-end and year-end closing processes, ensuring all accounting records are accurate and complete.<br>• Review and approve journal entries and account reconciliations.<br>• Collaborate with internal stakeholders to improve processes and drive financial performance.<br>• Ensure compliance with tax regulations and facilitate timely preparation of tax returns.<br>• Manage the relationship with external auditors and ensure timely audits.<br>• Prepare and present financial reports to senior management.<br>• Implement best practices for accounting processes and oversee automation efforts.<br>Requirements<br>Ideal candidates should possess the following qualifications:<br>• Bachelor's Degree in Accounting, Finance, or related field.<br>• 5+ years of progressive accounting experience, including a supervisory role.<br>• CPA certification is highly preferred.<br>• Strong knowledge of US GAAP and proficiency in accounting software.<br>• Expertise in financial reporting and analysis.<br>• Proficient in Microsoft Excel and other financial tools.<br>• Excellent leadership, communication, and interpersonal skills.<br>• Demonstrated ability to multi-task and thrive in a fast-paced environment.<br>• Strong analytical and problem-solving skills.
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Lakeville, Minnesota. In this long-term contract role, you will play a critical part in ensuring the accurate and timely processing of invoices and payments. This position is an excellent opportunity for someone with strong organizational skills and a passion for maintaining efficient financial operations within the food and food processing industry.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accuracy and proper coding.<br>• Manage check runs and handle payments in a timely manner.<br>• Collaborate with vendors to resolve discrepancies and maintain positive relationships.<br>• Maintain accurate records of accounts payable transactions and update systems accordingly.<br>• Ensure compliance with company policies and financial regulations.<br>• Identify and resolve issues related to invoice processing and payment approvals.<br>• Support month-end closing activities related to accounts payable.<br>• Assist in streamlining accounts payable processes for improved efficiency.<br>• Respond promptly to inquiries regarding payments and invoices.
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Hugo, Minnesota. In this role, you will be responsible for managing various aspects of the accounts payable process, ensuring accurate and efficient financial operations. The ideal candidate will have strong organizational skills and a proven ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee all accounts payable functions, ensuring accuracy and efficiency in processing and payment.<br>• Verify and approve invoices, confirm pricing details, and perform data entry with appropriate general ledger coding.<br>• Conduct vendor price comparisons to ensure cost-effective purchasing.<br>• Set up new vendors and maintain effective communication with existing vendors.<br>• Monitor sales tax compliance within accounts payable processes.<br>• Handle year-end processing tasks, including preparing necessary documentation.<br>• Track and manage W-9 forms and vendor insurance requirements.<br>• Reconcile credit card statements to ensure accurate reporting and compliance.<br>• Organize and maintain electronic files for easy access and record-keeping.<br>• Balance accounts payable transactions with general ledger accounts and address discrepancies.
<p>We are looking for a detail-oriented Staff Accountant to join our client's team in Oakdale, Minnesota. This is a long-term contract position that offers an excellent opportunity to utilize your accounting expertise in a collaborative environment. The role involves maintaining accurate financial records, ensuring compliance with applicable regulations, and supporting the overall financial operations of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and post journal entries to ensure accurate financial reporting.</p><p>• Maintain and reconcile general ledger accounts on a regular basis.</p><p>• Assist in the preparation of financial statements and reports.</p><p>• Perform monthly, quarterly, and annual closing activities.</p><p>• Review and analyze financial data for accuracy and compliance.</p><p>• Support audits by providing necessary documentation and information.</p><p>• Identify and resolve discrepancies in financial records.</p><p>• Collaborate with other departments to ensure proper financial procedures are followed.</p><p>• Contribute to process improvements to enhance accounting operations.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for an experienced Bookkeeper to join our client's team in Saint Paul, Minnesota. In this role, you will handle various financial tasks, including payroll, accounts payable, and accounts receivable, to ensure smooth and efficient business operations. This is a long-term contract position that requires in-person attendance, with a schedule of approximately 18 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable and receivable transactions accurately and efficiently.</p><p>• Prepare and submit payroll on a bi-monthly schedule using an automated payroll service.</p><p>• Reconcile bank accounts and ensure all financial records are accurate and up to date.</p><p>• Record and code invoices while ensuring compliance with company policies.</p><p>• Utilize Sage 100 or similar accounting software to maintain financial records.</p><p>• Perform remote deposits and manage electronic payment processes.</p><p>• Monitor and log transactions, including checks and electronic payments.</p><p>• Collaborate with team members to ensure timely and accurate financial reporting.</p><p>• Handle periodic financial tasks, such as reconciling monthly statements and preparing reports.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Woodbury, Minnesota. This role will focus on delivering exceptional service while managing payroll-related tasks and providing timely communication to employees. The ideal candidate will excel in administrative duties and customer support, ensuring accuracy and professionalism in all interactions.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist Trade Manager, Project Managers and Special Project Managers in reviewing employee timecards for accuracy, completeness, and compliance with labor and hour policies and applicable union agreements. </li><li>Verify that the information of the employees home local union is accurate in the HRIS system and properly classified. </li><li>Assist with the onboarding process in the HRIS system, including data entry and system set up for new employees. </li><li>Create and maintain a weekly issues log coordinating with the branch and corporate payroll. </li><li>Update HRIS system with accurate and confidential payroll records in compliance with company policies and applicable laws. </li><li>Provide general administrative support to the Trade Manager.</li></ul><p><br></p>
<p>We are looking for a skilled and motivated accounts receivable specialist to join our team in Mendota Heights, Minnesota. As a key part of our customer service operations, you will be responsible for managing client accounts, resolving payment issues, and ensuring compliance with relevant policies and regulations. This is a long-term contract position offering the opportunity to build lasting relationships with customers while contributing to the organization's financial success.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with customers to address overdue accounts, negotiate payment arrangements, and resolve disputes.</p><p>• Maintain accurate and detailed records of customer interactions and account statuses.</p><p>• Ensure all collection activities comply with federal, state, and company regulations.</p><p>• Utilize computer applications, including Microsoft Word and other relevant software, to manage and document account information.</p><p>• Work independently to prioritize tasks and manage time efficiently to meet collection goals.</p><p>• Stay updated on company policies and procedures related to collections to provide accurate information to customers.</p><p>• Collaborate with internal teams to address complex payment issues and enhance customer satisfaction.</p><p>• Review account details to identify discrepancies and take appropriate action to resolve them.</p><p>• Process payments and ensure proper documentation of transactions.</p><p>• Provide insights and recommendations to improve collection processes and customer service practices.</p>
<p>We are looking for a skilled Staff Accountant to join our client's team in St. Paul, Minnesota. This is a Contract to permanent position that requires expertise in accounts receivable, general ledger management, and cash application. The ideal candidate will bring a strong background in accounting and a proactive approach to handling financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process at least 250 invoices on a regular basis to ensure timely billing.</p><p>• Manage accounts receivable operations, including cash receipt applications and reconciliation.</p><p>• Oversee general ledger activities, ensuring accurate and up-to-date records.</p><p>• Conduct month-end close procedures and prepare supporting documentation.</p><p>• Reconcile bank accounts and resolve discrepancies to maintain financial accuracy.</p><p>• Collaborate on inventory-related accounting tasks and ensure proper documentation.</p><p>• Work with industry-specific accounting software, including Microsoft Great Plains Dynamics.</p><p>• Support the integration or transition of financial systems, ensuring smooth operations.</p><p>• Utilize public accounting knowledge to enhance financial reporting and compliance.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for a detail-oriented Staff Accountant to join our client's team in Shoreview, Minnesota. This Contract-to-continuous position offers an excellent opportunity to contribute to the financial success of the organization by managing key accounting processes and providing valuable insights for decision-making. The ideal candidate will possess strong technical accounting skills, a proactive mindset, and a commitment to accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and record journal entries for assets, liabilities, revenue, and expenses by analyzing and compiling financial transactions in compliance with Generally Accepted Accounting Principles (GAAP).</p><p>• Participate in leadership meetings by providing financial data and insights to guide organizational spending and investment decisions.</p><p>• Reconcile and maintain subsidiary accounts by verifying, posting, and resolving discrepancies to ensure accurate financial records.</p><p>• Support the monthly and weekly financial reporting processes, including assisting with financial close activities.</p><p>• Conduct data analysis to identify patterns and financial indicators that improve forecasting and strategic planning.</p><p>• Create detailed monthly financial reports, highlighting key variances and trends for management review.</p><p>• Drive process improvements within the accounting function to align with best practices and minimize organizational risks.</p><p>• Manage accounts payable and receivable functions, ensuring timely and accurate processing of transactions.</p><p>• Oversee sales tax and corporate tax return preparation to ensure compliance with regulations.</p><p>• Utilize accounting software, including QuickBooks Online, to maintain and monitor the general ledger.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for a detail-oriented Senior Data Entry Clerk to join our team. This contract position requires someone with excellent typing skills, a strong grasp of health insurance terminology, and the ability to work efficiently during high-demand periods such as Open Enrollment. The role involves working closely with health insurance data and requires a commitment to accuracy and productivity.</p><p><br></p><p>Responsibilities:</p><p>• Process and input large volumes of health insurance data with speed and precision.</p><p>• Utilize the AS400 system to manage and implement policies effectively.</p><p>• Maintain strict attention to detail while handling sensitive insurance information.</p><p>• Commit extensive materials and detailed information to memory for efficient data entry.</p><p>• Communicate effectively with team members and stakeholders to ensure clarity and accuracy in documentation.</p><p>• Manage email communications and scheduling using Microsoft Outlook.</p><p>• Adhere to a structured work schedule during Open Enrollment periods, including extended hours as needed.</p><p>• Ensure compliance with health insurance policies and procedures.</p><p>• Conduct quality checks to verify the accuracy of entered data.</p><p>• Stay seated and focused for long periods while performing computer-based tasks.</p>
<p>We are looking for a skilled Billing Specialist to join a dynamic and detail-oriented services team in Minneapolis, Minnesota. This role is ideal for individuals with a background in accounts receivable and billing processes who are eager to contribute to a stable and growing organization. The position offers flexibility with remote work options three days per week and includes a competitive benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing activities to ensure timely and accurate invoicing for clients.</p><p>• Perform accounts receivable functions, including tracking, reporting, and resolving discrepancies.</p><p>• Utilize financial software, such as Aderant and Costpoint, to process invoices and maintain records.</p><p>• Communicate with customers to address inquiries or issues related to billing and payments.</p><p>• Collaborate with internal teams to streamline billing processes and improve efficiency.</p><p>• Monitor account balances and follow up on overdue payments to ensure timely collection.</p><p>• Export and analyze customer service data to support billing operations.</p><p>• Generate regular financial reports to provide insights on billing and accounts receivable performance.</p><p>• Assist with implementing improvements to billing systems and workflows.</p><p>• Ensure compliance with company policies and industry standards in all billing activities.</p>
<p>We are looking for a detail-oriented Staff Accountant to join a team on a long-term contract basis in Saint Paul, Minnesota. In this role, you will play a vital part in managing and maintaining accurate financial records while supporting various accounting processes. This position requires a commitment to excellence and a collaborative approach to ensure compliance and efficiency in financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review journal entries to ensure accuracy and compliance with relevant accounting standards.</p><p>• Reconcile accounts and analyze discrepancies to maintain accurate financial records.</p><p>• Lead month-end, quarter-end, and year-end closing activities to ensure timely reporting.</p><p>• Conduct detailed financial analysis to identify trends and provide insights that support strategic decisions.</p><p>• Assist in the preparation of budgets, forecasts, and variance analyses to guide financial planning.</p><p>• Ensure compliance with governmental and internal accounting policies through meticulous documentation and review.</p><p>• Collaborate with external auditors by providing necessary reports and supporting documentation.</p><p>• Evaluate and enhance internal controls to strengthen organizational financial processes.</p><p>• Utilize intermediate Excel skills, including pivot tables and VLOOKUP functions, to manage data effectively.</p><p>• Work onsite three days a week, with Wednesdays as an anchor day, to coordinate with team members.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for an experienced Accounting Assistant to join our client's team on a contract basis in Woodbury, Minnesota. In this role, you will play a key part in maintaining efficient accounting operations while providing exceptional customer service support. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and send test reports and invoices to customers within established timelines.</p><p>• Laminate and mail test tags to ensure timely delivery to clients.</p><p>• Process customer requests for sample kits efficiently and ensure proper documentation.</p><p>• Assist with inventory control and purchasing activities as needed.</p><p>• Support accounts payable and receivable processes, including coding and entering invoices.</p><p>• Conduct bank reconciliations and maintain accurate financial records.</p><p>• Utilize QuickBooks and NetSuite for accounting tasks and vendor invoice management.</p><p>• Collaborate with the customer service manager on miscellaneous duties to enhance overall operations.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for an experienced Bookkeeper to join a team in Somerset, Wisconsin. This is a long-term contract position offering flexibility with part-time hours, including the option for remote work while requiring in-office presence once a week. The role involves managing financial operations for a company specializing in large government contracts and construction projects.</p><p><br></p><p>Responsibilities:</p><p>• Oversee certified payroll processes to ensure compliance with government contract requirements.</p><p>• Manage weekly accounts payable tasks, including paying suppliers and handling bills.</p><p>• Monitor accounts receivable and follow up on outstanding payments.</p><p>• Perform bank reconciliations and maintain accurate financial records.</p><p>• Prepare and issue checks for accounts receivable and other financial obligations.</p><p>• Utilize QuickBooks Online to manage company finances and transactions.</p><p>• Support transition to a payroll service system as needed.</p><p>• Collaborate closely with management to provide financial insights and ensure smooth operations.</p><p>• Provide quotes and financial reporting as required.</p><p>• Work onsite every Friday to handle checks and administrative tasks.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>Robert Half is looking for an efficient Full Charge Bookkeeper to take on an exciting job opportunity! To be successful in this role and take advantage of the growth potential, you should multitask effectively, manage your time well, and have strong communication and organizational skills. In this role, you will carry out all general accounting and bookkeeping functions, including but not limited to preparing financial statements, and establishing and preserving accounting principles, practices, procedures, and initiatives. The Full Charge Bookkeeper position is a long term contract opportunity in St. Paul, Minnesota.</p><p> </p><p>Responsibilities</p><p>- Handling monthly, quarterly and year end close, accurately and on time</p><p>- Putting together the trial balance and financial statements, including balance sheet, income statement, and cash flow statement</p><p>- Maintaining adherence to federal, state, and local legal requirements by keeping up to date on them, filing reports, and advising management on needed actions</p><p>- Processing accounts payable and accounts receivable; handling collections as needed</p><p>- Reconciling bank and general ledgers, and processing payroll</p><p>- Preparing depreciation schedules by tracking fixed assets</p><p>- Retaining historical records through the accurate filing of documents</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a detail-oriented Staff Accountant with expertise in accounts payable to join our client's team in Saint Paul, Minnesota. This Contract-to-permanent position offers the opportunity to work closely with the Director of Finance, contributing to various accounting functions that support the organization’s financial operations. The ideal candidate will bring strong analytical skills and a commitment to maintaining accuracy in all aspects of their work.</p><p><br></p><p>Responsibilities:</p><p>• Prepare journal entries and perform account reconciliations to ensure accuracy within financial records.</p><p>• Review invoices and credit memos in a third-party payment system to verify appropriate approvals and coding.</p><p>• Process weekly check runs, including preparation and distribution.</p><p>• Set up new vendors in systems such as Financial Edge and Paymerang.</p><p>• Maintain organized accounts payable filing systems and electronic documentation for timely access and compliance.</p><p>• Handle month-end accounting tasks, including journal entries and reconciliations.</p><p>• Ensure timely payment to 1099 vendors and manage year-end form processing.</p><p>• Collaborate with the finance team to resolve discrepancies and complete assigned accounting duties.</p><p>• Support continuous improvement initiatives within the accounts payable process.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>Utilize your accounting and interpersonal skills in this team-oriented Bookkeeper position. Based in Shoreview, the company offering this contract position provides an excellent work environment where effort is rewarded. Robert Half is on the lookout for an organized, efficient Bookkeeper to join the efforts of a rapidly growing team. Better check out this amazing opportunity! If you have experience with A/P, A/R, General ledger, and financial reporting, then this may be the right Bookkeeper role for you.</p><p> </p><p>Your responsibilities in this role</p><p>- Craft Accounts Receivable invoices, reviewing payments received, and record deposits</p><p>- Support quality archived records by filing documents</p><p>- Reconcile accounts by rectifying entries</p><p>- Oversee and manage general ledger</p><p>- Arrange financial reports by collecting, analyzing, and summarizing account information</p><p>- Be responsible for accounts by verifying, allocating, and posting transactions</p><p>- Preside over an efficient system to track financial transactions and define policies and procedures for bookkeeping</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team on a long term contract basis. Based in the south metro, Minnesota area, this fully on-site role involves supporting our small and friendly customer service team by assisting clients with inquiries, product information, and order processing. This is an excellent opportunity for someone who is motivated, self-sufficient, and has strong communication skills. Responsibilities:</p><ul><li>Respond to customer inquiries by providing detailed information about products and services.</li><li>Assist with order processing, including preparing price quotes and mailing invoices.</li><li>Manage data entry tasks in customer management systems with a high level of accuracy.</li><li>Handle returns and issue credits in a timely and meticulous manner.</li><li>Support the order fulfillment process and assist with shipping-related tasks.</li><li>Maintain organized records by filing paperwork and updating customer information.</li><li>Collaborate with the team on additional projects and tasks as business needs evolve.</li><li>Ensure all written communication is grammatically accurate and error-free.</li><li>Utilize Microsoft Office tools, particularly Outlook and Teams, to manage daily activities and communication.</li></ul>
<p>We are looking for a highly organized and proactive Customer Service Representative to join our team in Plymouth, Minnesota. In this long-term contract position, you will play a pivotal role in coordinating service calls and ensuring seamless communication with customers. This is an excellent opportunity to contribute to a dynamic and fast-paced environment while honing your customer service and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, informational inquiries, follow-ups.</p><p>• Effectively schedule and coordinate service calls to meet customer needs and optimize efficiency.</p><p>• Anticipate and forecast workloads to optimize resource management.</p><p>• Provide technicians with necessary information and ongoing support for successful service delivery.</p><p>• Monitor and update new and existing service tickets to ensure accurate records and timely resolutions.</p>
<p><strong>Position Overview:</strong></p><p>We are seeking a <strong>Call Center Representative</strong> to join our dynamic team and handle 300+ inbound and outbound calls daily. The ideal candidate is a customer-focused, detail-oriented professional who thrives in a fast-paced environment. If you are energetic, empathetic, and passionate about delivering exceptional service over the phone, this is the role for you!</p><p><strong>Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound calls (300+ daily) while maintaining professionalism and accuracy.</li><li>Answer customer inquiries, resolve complaints, and provide product/service information with empathy and efficiency.</li><li>Process orders, payments, and data updates in a timely and accurate manner.</li><li>Escalate complex issues to the appropriate department or supervisor when necessary.</li><li>Follow call scripts and workflows while tailoring communications to meet individual customer needs.</li><li>Maintain detailed records of interactions, updates, and resolutions in the CRM system.</li><li>Meet or exceed key performance indicators (KPIs) related to call handling time, quality, and customer satisfaction.</li><li>Stay informed about company services, policies, and promotions to provide accurate and up-to-date information to customers.</li><li>Provide recommendations for improving customer service processes and communication strategies.</li></ul>
<p>We are seeking an enthusiastic and detail-oriented Spanish Bilingual Customer Service Representative to join our team remotely. In this role, you will play an integral part in ensuring exceptional service and support to our customers while handling billing inquiries in both English and Spanish.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide outstanding client support by responding to billing-related inquiries via phone, email, and chat in both English and Spanish.</li><li>Address client concerns by thoroughly investigating and resolving billing discrepancies in a timely manner.</li><li>Maintain accurate records of customer interactions and resolutions using Salesforce.com, our cloud-based system.</li><li>Continuously strive for customer satisfaction by adhering to Service Level Agreements (SLA) and company policies.</li><li>Collaborate with internal teams to improve processes and enhance client experience.</li></ul><p><br></p>
