We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards. Responsibilities:• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.• Provide accurate information about services and resolve issues in a timely manner.• Utilize computer systems to document customer interactions and update records.• Maintain high typing accuracy to meet operational requirements.• Collaborate with team members to improve service delivery and share best practices.• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.• Uphold company policies and procedures in all customer interactions.• Assist with escalated concerns, ensuring proper resolution and follow-up.• Monitor and report customer feedback to help identify areas for improvement.

• Proven experience in a call center or customer service role. • Strong computer proficiency, including the ability to navigate multiple systems. • Exceptional typing skills with attention to accuracy. • Effective communication abilities, both verbal and written. • Capability to work in a fast-paced environment and handle high call volumes. • Strong problem-solving skills and a customer-focused mindset. • Ability to manage time efficiently and prioritize tasks. • Familiarity with banking or financial services is a plus.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Falcon Heights, MN
onsite
Temporary
18.00 - 22.00 USD / Hourly
We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards. Responsibilities:• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.• Provide accurate information about services and resolve issues in a timely manner.• Utilize computer systems to document customer interactions and update records.• Maintain high typing accuracy to meet operational requirements.• Collaborate with team members to improve service delivery and share best practices.• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.• Uphold company policies and procedures in all customer interactions.• Assist with escalated concerns, ensuring proper resolution and follow-up.• Monitor and report customer feedback to help identify areas for improvement.
2025-11-18T21:44:03Z