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26 results for Front Desk in Baltimore, MD

Receptionist – Corporate Office
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Gaithersburg, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
  • 2025-10-10T16:24:24Z
Receptionist – Corporate Office
  • Bethesda, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Bethesda, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
  • 2025-10-10T16:28:44Z
Receptionist – Corporate Office
  • Silver Spring, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • We are seeking a detail oriented and reliable Receptionist to be the welcoming face at our client’s corporate office located in Silver Spring, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is permanent from Monday to Friday onsite. You will be reporting to the Office Manager/HR. Key Responsibilities • Greet visitors, clients, and employees with professionalism and courtesy. • Answer and direct incoming calls, messages, and emails in a timely manner. • Manage visitor access and maintain office security by following check-in protocols. • Handle incoming and outgoing mail, packages, and deliveries. • Schedule and coordinate conference rooms, meetings, and appointments. • Provide general administrative support such as filing, data entry, and correspondence. • Assist with maintaining office supplies, inventory, and vendor coordination. • Support HR and leadership with special projects as needed. • Maintain a clean, organized, and welcoming reception area.
  • 2025-10-10T16:28:44Z
Receptionist – Corporate Office
  • Rockville, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Rockville, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
  • 2025-10-10T16:24:24Z
Receptionist – Corporate Office
  • Hyattsville, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Hyattsville, MD. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This position is full time from Monday to Friday onsite. You will be reporting to the Office Manager/HR.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Manage visitor access and maintain office security by following check-in protocols.</p><p>• Handle incoming and outgoing mail, packages, and deliveries.</p><p>• Schedule and coordinate conference rooms, meetings, and appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Assist with maintaining office supplies, inventory, and vendor coordination.</p><p>• Support HR and leadership with special projects as needed.</p><p>• Maintain a clean, organized, and welcoming reception area.</p><p><br></p>
  • 2025-10-10T16:33:45Z
Receptionist
  • Herndon, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are looking for a detail-oriented and personable Receptionist to join our team in Herndon, Virginia. In this contract position, you will be working Monday to Friday 8 am to 5 pm. You will play a key role in providing exceptional customer service and ensuring the smooth operation of front-desk activities. This is an excellent opportunity for individuals with strong organizational and communication skills</p><p>Responsibilities:</p><p>• Greet and assist visitors with courtesy and professionalism.</p><p>• Answer and direct incoming phone calls to the appropriate departments.</p><p>• Manage appointment scheduling and maintain calendars efficiently.</p><p>• Perform general receptionist duties, including handling inquiries and correspondence.</p><p>• Support administrative tasks such as handling mailings, filing and data entry as required.</p><p>• Ensure the reception area remains organized and presentable at all times.</p><p>• Provide information and assistance to customers in a timely manner.</p><p>• Collaborate with other team members to enhance office operations.</p>
  • 2025-10-16T12:58:46Z
Patient Registration Specialist
  • Baltimore, MD
  • onsite
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • Job Summary We are seeking a highly organized and personable Medical Front Desk Coordinator to join our healthcare team. As the first point of contact for patients and visitors, you play a critical role in ensuring a seamless and detail oriented experience. The ideal candidate will possess stellar organizational skills, excellent communication abilities, and a commitment to providing exceptional patient service. <br> Key Responsibilities: Greet patients and visitors, providing a warm and welcoming atmosphere in the office or clinic.  Schedule and confirm patient appointments, manage cancellations, and maintain accurate calendars for healthcare providers. Process patient intake forms, verify insurance information, and maintain electronic health records. Answer and direct calls professionally, take detailed messages, and follow up with patients as needed. Liaise between patients, healthcare providers, and medical staff to ensure smooth operations. Ensure reception and waiting areas are clean, organized, and properly stocked with informational materials. Follow HIPAA regulations and office policies to maintain confidentiality and professionalism.
  • 2025-10-15T19:34:03Z
Receptionist
  • Chantilly, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are seeking a professional and reliable Receptionist to be the welcoming face at our client’s corporate office located in Chantilly, VA. The Receptionist plays a key role in creating a positive first impression, supporting office operations, and ensuring smooth day-to-day front desk management. This is temporary onsite position, working Monday to Friday 8 am to 5 pm.</p><p>Key Responsibilities</p><p>• Greet visitors, clients, and employees with professionalism and courtesy.</p><p>• Answer and direct incoming calls, messages, and emails in a timely manner.</p><p>• Handling mailings and various office tasks. </p><p>• Greeting clients, updating schedules for their appointments, rescheduling appointments.</p><p>• Provide general administrative support such as filing, data entry, and correspondence.</p><p>• Maintain a clean, organized, and welcoming reception area.</p>
  • 2025-10-16T16:23:55Z
Customer Service Representative
  • Chantilly, VA
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a detail-oriented and personable Customer Service Representative to join our team in Chantilly, Virginia. In this role, you will be the first point of contact for customers, ensuring they feel welcomed and supported. This is a long-term contract position offering opportunities to build lasting relationships and develop your customer service expertise.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival and provide a welcoming atmosphere.<br>• Serve as the initial point of contact for inquiries, ensuring customer needs are met promptly.<br>• Maintain a detail-oriented demeanor and appearance to represent the company positively.<br>• Respond to customer questions or concerns with clarity and efficiency.<br>• Utilize Microsoft Office Suite to manage documentation and communications.<br>• Collaborate with internal teams to address customer requests and provide solutions.<br>• Ensure the reception area remains organized and presentable.<br>• Record customer interactions and feedback accurately for future reference.<br>• Promote a positive image of the company through exceptional customer service.
  • 2025-10-08T17:39:12Z
Evening Concierge
  • Bethesda, MD
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are seeking a professional and service-oriented Evening Concierge to join our client's premier residential community in Bethesda, Md. As the first point of contact for residents and their guests during evening hours, you will ensure a welcoming, secure, and smooth experience while upholding the property’s high standards of hospitality and service.</p><p>Key Responsibilities</p><p>• Greet residents, guests, and visitors with warmth and professionalism, creating a welcoming environment.</p><p>• Manage the front desk and maintain lobby presence throughout the shift.</p><p>• Assist residents with inquiries, directions, reservations, deliveries, and general requests.</p><p>• Coordinate package acceptance, logging, and notifications to residents.</p><p>• Monitor property access, verify visitors, and enforce building security protocols.</p><p>• Handle incoming calls, messages, and emails in a timely and courteous manner.</p><p>• Maintain accurate shift logs, incident reports, and records of resident interactions.</p><p>• Support property management team with administrative tasks as assigned.</p><p>• Respond promptly to emergencies or resident concerns and communicate with appropriate staff or emergency services.</p><p>• Assist with vendor and contractor check-ins, ensuring proper authorization and compliance with property policies.</p><p><br></p>
  • 2025-10-10T16:39:24Z
Legal Assistant
  • Mclean, VA
  • onsite
  • Temporary
  • 20.00 - 30.00 USD / Hourly
  • <p>We are looking for a dedicated Legal Assistant to join our team in Norfolk, Virginia. This Contract position offers an exciting opportunity to support attorneys and contribute to the smooth operation of a dynamic legal office. The role combines administrative tasks and legal support responsibilities, providing a chance to work closely with experienced litigators and corporate attorneys. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Manage time entry and billing processes for partners to ensure accuracy and timeliness.</p><p>• Handle receptionist duties, including greeting clients and managing front desk operations.</p><p>• Provide administrative support such as scheduling, correspondence drafting, and document preparation.</p><p>• Assist with trial preparation by organizing materials, editing legal documents, and coordinating logistics.</p><p>• Maintain case files and legal records using iManage and Aderant software.</p><p>• Conduct e-filing and manage court submissions for civil litigation and corporate cases.</p><p>• Oversee calendar management to ensure deadlines and appointments are tracked effectively.</p><p>• Collaborate with attorneys on commercial litigation and corporate-related tasks.</p><p>• Ensure all court filings and legal procedures are completed efficiently and in compliance with regulations.</p>
  • 2025-10-21T17:58:46Z
Operations Manager
  • Mclean, VA
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p>We are seeking a Operations Manager to help oversee administrative operations and support community management for a large condominium complex in McLean, Virginia. This role includes supervising staff, addressing resident concerns, and ensuring smooth day-to-day operations across multiple functions.</p><p><br></p><p>Key Responsibilities:</p><p>• Serve as the acting leader during the General Manager's absence, ensuring seamless operations.</p><p>• Respond promptly and professionally to resident inquiries, concerns, and complaints.</p><p>• Manage front desk staff, scheduling and coordination of facility bookings.</p><p>• Supervise and mentor administrative staff, providing guidance on hiring, training, and performance evaluations.</p><p>• Develop job descriptions, recommend compensation structures, and create staffing plans to meet operational needs.</p><p>• Collaborate with the Board of Directors and committees by attending meetings, presenting reports, and maintaining clear communication.</p><p>• Ensure compliance with governing documents and community standards, including enforcement measures and inspections.</p><p>• Oversee financial processes such as assessments, billing, collections, purchasing, and accounts payable.</p><p>• Conduct on-site evaluations of vendors to ensure services meet quality standards.</p><p>• Maintain confidentiality regarding sensitive association and Board matters, safeguarding important information.</p>
  • 2025-10-01T20:28:54Z
Office Assistant
  • Washington, DC
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a dedicated and detail-oriented Office Assistant to support the daily operations of a non-profit organization in Washington, District of Columbia. This Contract-to-permanent position involves a mix of administrative support and event coordination, playing a key role in ensuring the office runs smoothly. If you thrive in a dynamic environment and enjoy working collaboratively, we encourage you to apply.<br><br>Responsibilities:<br>• Provide front desk coverage, including answering a multi-line phone system and greeting visitors professionally.<br>• Manage office supplies by monitoring inventory, placing orders, and restocking as needed.<br>• Oversee office maintenance requests and liaise with vendors for services such as equipment repairs and shredding.<br>• Prepare and maintain shared workspaces, ensuring they are functional and welcoming for employees.<br>• Organize and support departmental meetings, including scheduling, preparing materials, and managing budgets.<br>• Assist in the planning and execution of office events and meetings, including coordinating catering, space reservations, and logistics.<br>• Track event expenses to ensure they align with the allocated budget.<br>• Provide support for corporate suite events, including ticket distribution, parking arrangements, and catering coordination.<br>• Occasionally adjust work hours to accommodate early morning or evening event operations.<br>• Perform other administrative tasks as required to support office efficiency.
  • 2025-10-21T15:28:52Z
Customer Service Representative
  • Chantilly, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are offering a contract employment opportunity for a Customer Service Representative located in Chantilly, Virginia. As a Customer Service Representative, you will be mainly working with Microsoft Office Suite and our internal software. You will be working onsite Monday to Friday 7 am to 3 pm.</p><p><br></p><p>Responsibilities</p><p><br></p><p>• Greeting clients, updating schedules for their appointments, rescheduling appointments</p><p>• Understand customer availability and preferences to schedule appointments</p><p>• Providing customer support </p><p>• Efficiently process customer inquiries, ensuring all issues are resolved in a timely manner</p><p>• Utilize Microsoft Office Suite for data entry and other tasks</p><p>• Addressing customer concerns, escalating issues when necessary, and ensuring guests’ needs are met promptly </p><p>• Utilize your excellent typing skills to ensure efficient communication and record keeping</p><p>• Schedule appointments, ensuring all parties are informed and available.</p><p><br></p>
  • 2025-10-09T18:34:20Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite opportunity working Monday to Friday based in Fairfax, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p>• Handle both inbound and outbound customer calls.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide accurate, valid and complete information by using the right methods/tools.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p><p><br></p><p><br></p>
  • 2025-10-08T18:35:02Z
Customer Service Representative
  • Reston, VA
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a skilled Customer Service Representative to join our team in Reston, Virginia. This is a Long-term Contract position, ideal for someone who thrives in a dynamic environment and enjoys helping others. The role involves providing exceptional support to our membership department while utilizing your strong communication and technical skills.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound calls, addressing customer inquiries and concerns with professionalism.<br>• Support the membership department by performing administrative tasks and maintaining accurate records.<br>• Input and manage data efficiently using internal databases and Microsoft Office Suite.<br>• Deliver outstanding customer service by resolving issues and providing clear information to clients.<br>• Utilize CRM tools to track and manage customer interactions effectively.<br>• Learn and adapt quickly to new systems and processes as needed.<br>• Ensure independent task completion with minimal supervision while maintaining high-quality standards.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.
  • 2025-10-15T19:53:43Z
Customer Service Representative
  • Chantilly, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are looking for a meticulous Customer Service Representative to join our team located in a Chantilly, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role is a contract employment opportunity working onsite Monday to Friday 7 am to 3 pm.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p>
  • 2025-10-08T18:14:25Z
Customer Service Representative
  • Reston, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative for our location in Reston, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based onsite, offering the opportunity to be part of a vibrant office environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
  • 2025-10-15T20:49:09Z
Customer Service Representative
  • Washington, DC
  • remote
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will support a document redaction project, ensuring accuracy and confidentiality. This is an excellent opportunity to contribute to a meaningful initiative in the non-profit sector while utilizing your customer service skills.<br><br>Responsibilities:<br>• Review and analyze documents to identify sensitive information requiring redaction.<br>• Accurately redact addresses and other confidential details in compliance with project guidelines.<br>• Maintain meticulous records and documentation of all redaction activities.<br>• Communicate effectively with team members to ensure clarity and consistency in project execution.<br>• Handle inquiries and provide updates on project progress as needed.<br>• Utilize customer service skills to address any concerns related to the redaction process.<br>• Collaborate with other departments to ensure alignment with organizational standards.<br>• Proactively identify and suggest improvements to enhance the redaction workflow.<br>• Adhere to established timelines and meet project deadlines.
  • 2025-10-21T15:28:52Z
Customer Service Representative
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2025-09-29T18:24:08Z
Call Center Representative
  • Middle River, MD
  • onsite
  • Temporary
  • 17.00 - 22.00 USD / Hourly
  • <p><strong>Job Summary</strong></p><p><br></p><p>We are looking for a dedicated <strong>Call Center Representative</strong> to join our customer service team. Serving as the first point of contact for customers, you will play a crucial role in answering inquiries, resolving issues, and delivering exceptional service. If you have excellent communication skills, the ability to handle a high volume of calls, and a passion for helping others, we encourage you to apply today!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to incoming calls and emails, providing clear and helpful information while addressing customer inquiries or concerns.</li><li>Troubleshoot issues, de-escalate conflicts, and resolve customer concerns efficiently and professionally.</li><li>Accurately record customer information, inquiries, and resolutions in company systems.</li><li>Follow all company policies and protocols, including maintaining confidentiality and adhering to quality standards.</li><li>Handle a high volume of calls while managing other administrative tasks and maintaining professionalism.</li><li>Promote and recommend company products or services, where applicable, to maximize customer satisfaction.</li></ul><p><br></p>
  • 2025-10-15T19:34:03Z
Customer Service Representative
  • Washington, DC
  • remote
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will support the International Operations team by ensuring seamless customer interactions and accurate data handling. This position is ideal for someone with strong communication skills and a passion for providing excellent service.<br><br>Responsibilities:<br>• Assist the International Operations team with various tasks to ensure smooth day-to-day operations.<br>• Utilize Salesforce to manage and update customer information and track records efficiently.<br>• Match and reconcile tracks in the database to maintain accuracy and consistency.<br>• Respond to inbound customer inquiries with professionalism and resolve issues effectively.<br>• Handle outbound calls to provide information and follow up on customer requests.<br>• Process and manage order entries with attention to detail and accuracy.<br>• Maintain a high standard of customer service in all interactions, ensuring customer satisfaction.<br>• Collaborate with team members to address complex customer concerns and provide solutions.<br>• Adhere to company policies and procedures while handling sensitive customer data.
  • 2025-10-21T15:28:52Z
Customer Service Representative
  • Edgewood, MD
  • onsite
  • Temporary
  • 19.95 - 21.00 USD / Hourly
  • We are looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you will play a vital role in ensuring member satisfaction by delivering exceptional service and resolving inquiries efficiently. This role offers the opportunity to make a meaningful impact on the financial well-being of members while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Handle incoming member calls with care and efficiency, aiming for first-call resolution and a positive experience.<br>• Provide accurate and detailed information by leveraging established procedures and available tools.<br>• Address member concerns effectively, offering appropriate solutions and escalating issues when necessary.<br>• Adhere to security protocols while verifying member identities before assisting with their inquiries.<br>• Review member profiles in the core data system to identify previous interactions and ensure seamless service.<br>• Assess member needs, recommend suitable services or loan products, and promote automated solutions.<br>• Inform members about ongoing promotions and account offerings, enhancing their understanding of available benefits.<br>• Resolve financial and non-financial account discrepancies and update member records with call details.<br>• Meet service goals and manage multiple call queues efficiently.<br>• Uphold credit union policies and procedures while ensuring accuracy in account corrections and calculations.
  • 2025-09-18T14:34:15Z
Customer Service Representative
  • Washington, DC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
  • 2025-09-23T11:34:04Z
Client Account Coordinator
  • Washington, DC
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
  • 2025-10-03T14:38:50Z
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