We are looking for a skilled Desktop Support Analyst to join our team in Solana Beach, California. In this long-term contract role, you will provide technical assistance to end-users, ensuring seamless operation of desktop systems and related technologies. This is an excellent opportunity to work closely with executive teams while supporting a dynamic group of users.<br><br>Responsibilities:<br>• Deliver prompt and efficient technical assistance to end-users, addressing hardware, software, and system issues.<br>• Manage and maintain Microsoft technologies, including Office 365 and Windows-based computers.<br>• Configure and troubleshoot Azure and Intune environments to ensure optimal performance.<br>• Oversee the functionality of Logitech AV systems, ensuring smooth operations for executive and board meetings.<br>• Provide high-quality, white-glove support to executives and senior management.<br>• Utilize ticketing systems such as Freshservice, ServiceNow, or Jira to track and resolve technical issues.<br>• Collaborate with team members to identify and implement solutions while working independently when necessary.<br>• Support a user base of approximately 85 individuals, including 12+ executives.<br>• Ensure consistent communication and excellent interpersonal interactions with users and stakeholders.<br>• Maintain desktop administration tasks and uphold system standards.
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p>A successful boutique defense firm in West LA is seeking a Litigation Attorney to join their team of litigators and support staff. The ideal Litigation Attorney candidate will have at least 5+ years of California civil litigation experience as a licensed attorney. Once hired, the Litigation Attorney will handle litigation matters from inception through final resolution, managing her/his own caseload. <strong>Target billables are 1800 per year.</strong></p><p><br></p><p>Duties will include but are not limited to independently handling court appearances, taking and defending depositions, discovery, legal research and analysis, and law and motion. Mentorship and training are available for associates; previous trial experience is not required.</p><p><br></p><p><strong>My team has placed 3 attorneys with this firm, and the firm offers hybrid or 100% remote work for attorneys!</strong></p><p><br></p><p>The firm boasts a friendly and collaborative culture and a long-standing history of representing well-known clients for over 30 years. If you are seeking a firm that values life outside of work and prioritizes maintaining work-life balance, this may be the job for you! Benefits medical, 401k with employer match, paid Holidays, vacation, sick leave, paid parking, paid bar dues and MCLEs, and a <strong>defined bonus plan.</strong></p><p><br></p><p>For immediate consideration for this exciting attorney opportunity, please send your resume directly to Assistant Vice President of Direct Hire, Tess Poliakin: Tess.Poliakin< at >RobertHalf.< com ></p><p><br></p><p>#SoCALRHL</p>
<p>Position: IT INFRASTRUCTURE SUPPORT ANALYST</p><p>Location: Territory includes: Iowa City, Cedar Rapids, Muscatine, Iowa</p><p><strong>Salary: $50,000 - 65,000 + FULL BENEFITS + COMPANY CAR</strong></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy - Technology Practice Director with Robert Half - on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><br></p><p>Robert Half is looking for an IT INFRASTRUCTURE SUPPORT ANALYST professionals for a permanent direct hire full time position for the Cedar Rapids - Iowa City - Muscatine Corridor <strong>(this would be your territory using a COMPANY CAR!)</strong> This individual will work for a small to medium sized client company who is a leader in their space.</p><p><br></p><p>In this role you will apply your array of IT Infrastructure support and trouble-shooting skills ranging from desktop, hardware, software, networking, systems and more. Tremendous opportunity to continue to grow your IT career, learn more, be supported and obtain excellent compensation + <strong>full benefits + company car, no overnight travel. This position is core business hours, Monday thru Friday.</strong></p><p><br></p><p>It is a perfect time to bring your expertise to this IT INFRASTRUCTURE SUPPORT ANALYST within the Cedar Rapids, Iowa City, and Muscatine, Iowa area. You will be a part of a thriving and stable organization and have the opportunity advancement and growth. Exceptional benefits!</p><p><br></p><p>Requirements:</p><p>• Consideration given to candidates with degree and 1+ year experience to non-degree candidates with 3+ years or more of experience in prior desktop support, network and or system experience:</p><p>○ Windows XP/7/10, Server 2003 - 2016, DNS, CHCP, LAN, Networking, routers, switches, desktop support, hardware, software, other</p><p>• Must be self-directed, continuous learner, with good customer service skills</p><p>• Clean driving record and ability to pass a background check</p><p><br></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 319-362-8606 or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***</p>
<p>We are looking for a skilled Attorney to join a boutique law firm in Santa Barbara, California. This firm handles high-profile cases, including sex abuse litigation and other complex matters such as personal injury, employment law, and intellectual property disputes. With a commitment to providing impactful legal representation, the firm offers a collaborative environment and opportunities for growth. <strong>This role will specifically be working to defend public entity litigation. </strong></p><p><br></p><p>Responsibilities:</p><p>• Represent clients in litigation, including drafting motions, conducting legal research, and preparing memoranda.</p><p>• Manage discovery processes by reviewing documents and drafting responses.</p><p>• Participate in court proceedings, depositions, and trials to advocate on behalf of clients.</p><p>• Work on diverse legal matters ranging from employment law and intellectual property to personal injury and defense cases.</p><p>• Collaborate with partners and associates on high-value cases that often involve opposing major law firms.</p><p>• Track billable hours effectively while maintaining high-quality work standards.</p><p>• Support the development of legal strategies for clients in impactful cases, including appeals and Supreme Court filings.</p><p>• Contribute to the firm’s mission of advocating for victims of abuse and ensuring justice.</p><p>• Maintain flexibility in work arrangements, including hybrid or remote options based on experience level.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Madison, Wisconsin. This long-term contract position is ideal for someone who thrives in a fast-paced environment, providing hands-on technical support to ensure smooth operations. You will play a vital role in managing devices, troubleshooting issues, and assisting users with their technical needs.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and stage devices for onboarding new and existing users, ensuring proper setup.</p><p>• Address deskside support needs and assist with IT service tickets, including Level 1 and light Level 2 tasks.</p><p>• Perform hardware replacements, desktop imaging, and device installations to maintain functionality.</p><p>• Collaborate with team members in real-time to resolve technical issues efficiently.</p><p>• Manage Active Directory user group updates and modifications.</p><p>• Work alongside the team to deploy software and manage devices using standard tools.</p><p>• Provide backup support for colleagues during scheduling adjustments or transitions.</p><p>• Troubleshoot hardware and software concerns, ensuring prompt resolution of user issues.</p><p>• Maintain technical documentation and ensure compliance with organizational standards.</p>
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
<p>Our client, a prestigious multi-office law firm known for its high-profile clientele and sophisticated litigation practice, is actively seeking a <strong>Senior Attorney</strong> with strong experience in <strong>Securities Litigation</strong> and <strong>General Liability Defense</strong> to join their growing <strong>Los Angeles</strong> office. This is a high-impact, client-facing role for a seasoned litigator looking to elevate their career in a collaborative and dynamic environment.</p><p><br></p><p>This Senior Litigation Attorney role offers hybrid remote flexibility and excellent benefits.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a caseload of complex securities litigation and general liability defense matters from inception through resolution or trial.</li><li>Conduct legal research, draft pleadings, motions, and discovery.</li><li>Appear in court, take and defend depositions, and participate in mediations/arbitrations.</li><li>Collaborate with partners, associates, and support staff across multiple offices.</li><li>Maintain and develop strong client relationships.</li></ul><p><strong>Why Join This Firm?</strong></p><ul><li>Work with a nationally recognized team of attorneys.</li><li>Sophisticated and high-profile case matters.</li><li>Competitive compensation package + bonus.</li><li>Comprehensive benefits (medical, dental, 401(k), etc.).</li><li>Supportive and inclusive culture with clear partnership track potential.</li></ul><p><strong>How to Apply:</strong></p><p>Interested candidates are encouraged to send a <strong>confidential resume</strong> to Vice President, Quidana Dove at Quidana(dot)Dove< at >RobertHalf(dot) < com ></p>
<p>Litigation Attorney</p><p>Our client, a leading litigation and insurance regional law firm, headquartered in Chicago is seeking a 4+ years experienced litigation associate to support their Denver growing office. We are seeking a 4 plus years experienced insurance litigation attorney with experience in defending insurance coverage matters for this position. The position would include bad faith cases, products liability, and premises liability cases. The Insurance litigation attorney must be licensed in Colorado and proficient at managing discovery, drafting motions, taking depositions, and handling court proceedings. Strong writing skills are required. This position may require some travel. The firm offers a very competitive salary depending on experience, plus discretionary annual bonuses. This position is remote but all applicants must be residing in Colorado. If you are qualified and interested in this position, please email your resume and writing samples to Director, Mala Saraogi at mala.saraogi@roberthalf[dot] [com] for immediate consideration! Feel free to call Mala at 303-295-3500 with any questions!</p>
<p>We’re looking for a skilled and service-oriented IT Support Specialist with <strong>2+ years of experience</strong>, particularly in <strong>Mac troubleshooting and support</strong>. This fully onsite role supports a cutting-edge research environment, working closely with scientists, PhDs, and lab technicians.</p><p><strong>Key Highlights:</strong></p><ul><li><strong>Mac-first environment</strong>: 75% of support is Mac-based—candidates must be confident in diagnosing, resolving, and maintaining Mac systems.</li><li><strong>Hardware & software support</strong>: Includes laptops, desktops, printers, and mobile devices (Mac and PC).</li><li><strong>Tool migration</strong>: Assist with the transition from Google Workspace/Slack/Zoom to Microsoft 365/Teams/OneDrive.</li><li><strong>Device management</strong>: Experience with Microsoft Intune and Windows Autopilot is a plus.</li><li><strong>User-facing role</strong>: Strong communication skills and a helpful, professional attitude are essential.</li></ul><p>This is a great opportunity for someone who thrives in a hands-on, collaborative environment and is eager to grow within a forward-thinking organization.</p>
<p>Tax Manager</p><p>Remote - Full Time</p><p>We are looking for someone who: </p><p><br></p><p>Reviews and perfects tax returns while staying on top of the latest tax code changes. </p><p>Leads exciting client projects, with a focus in Renewable Energy and Partnership tax. </p><p>Dives into tax issues, prepares insightful memos, and optimizes client tax strategies. </p><p>Guides and mentors staff, develops quality control procedures, and drives business growth. </p><p>Job Description: </p><p><br></p><p>We are looking for a detail-oriented and experienced Tax Manager to join our firm. The ideal candidate will be responsible for overseeing the preparation and review of complex returns, ensuring compliance with tax law, and developing strategies to optimize tax liabilities. This role involves managing client relationships, mentoring staff, and staying updated on changes in tax regulations. Salary up to $125K. If you are interested, please reach out to Steve Cashman on LinkedIn or call Steve at 612.446.560</p><p><br></p><p>Examples of the duties: </p><p><br></p><p>Review individual, corporate, and partnership tax returns prepared by staff in coordination with existing tax department supervisors and managers </p><p>Lead client engagements across the firm with a focus on Renewable Energy and Partnership tax </p><p>Electronically research tax issues and prepare position memos to be used during partner/client/IRS review </p><p>Optimize client’s tax liability and credit reporting to streamline the process and limit clients tax burdens </p><p>Maintain knowledge of tax code changes, and of accounting procedures and theory in order to properly evaluate financial information </p><p>Be a staff mentor and provide staff with a resource for questions, including technical, procedural, and professional issues </p><p>Assist in developing/implementing/monitoring tax quality control policies and procedures </p><p>Prepare more complex individual, corporate, and partnership tax returns </p><p>Create and deliver tax presentations to partners, clients, and staff </p><p>Facilitate briefing of tax and A& A staff to keep Firm abreast of new tax issues </p><p>An active participant in business development who cultivates relationships to strengthen both themselves and the Firm </p><p>Qualifications & Characteristics </p><p><br></p><p>Bachelor's degree in Accounting. </p><p>CPA or EA certification. </p><p>5+ years of public accounting experience. </p><p>Expertise in technical research and writing. </p><p>Strong leadership and motivational skills, with experience in training and mentoring team members under tight deadlines or complex situations. </p><p>Exceptional client service and relationship management skills with effective, professional communication. </p><p>Strong problem-solving, analytical skills, critical thinking skills, and attention to detail. </p><p>Can work independently but also work effectively with a team. </p><p>Knowledge of Microsoft Office, including but not limited to Outlook, Excel, and Word.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Taunton, Massachusetts. In this role, you will provide Level 2 technical support, ensuring seamless operation of desktop systems and related technology. This position requires a proactive approach to troubleshooting and resolving technical issues while delivering excellent service to end-users.<br><br>Responsibilities:<br>• Diagnose and resolve complex desktop-related technical issues, providing Level 2 support.<br>• Manage Active Directory accounts, including creating, modifying, and troubleshooting user profiles.<br>• Perform hardware installations, upgrades, and repairs for workstations and related peripherals.<br>• Configure and maintain Windows 10 operating systems to ensure optimal performance.<br>• Implement and manage desktop imaging processes to streamline deployment and maintenance.<br>• Deliver timely and detail-oriented support to end-users, addressing inquiries and technical problems.<br>• Collaborate with other IT team members to ensure cohesive and efficient system operations.<br>• Maintain accurate documentation of technical processes, solutions, and system configurations.<br>• Monitor and evaluate system performance, identifying opportunities for improvement.<br>• Stay updated on emerging technologies to enhance support services and system functionality.
<p>We are looking for a dedicated IT Support Specialist to join our team in Brooklyn Park, Minnesota.</p><p>In this role, you will provide comprehensive technical support to ensure seamless operations across devices, systems, and collaboration tools. Your focus will be on delivering excellent customer service while troubleshooting issues and contributing to the overall improvement of IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for devices, operating systems, collaboration tools, productivity software, and endpoint security systems.</p><p>• Coordinate onboarding and offboarding processes, including equipment setup and access provisioning for new and departing employees.</p><p>• Manage incident lifecycles from intake to resolution, ensuring clear and timely communication with users.</p><p>• Collaborate with engineering and enterprise application teams to address escalated issues and perform root cause analysis.</p><p>• Maintain local inventory by conducting audits, managing IT procurement, and overseeing stockroom operations.</p><p>• Support hardware lifecycle management, including imaging, deployment, asset tracking, and returns.</p><p>• Ensure functionality of audio-visual systems in meeting spaces and collaboration rooms.</p><p>• Participate in IT initiatives, such as software rollouts, system migrations, and compliance-related activities.</p><p>• Contribute to change, problem, and incident management processes, prioritizing customer satisfaction and service quality.</p>
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p>Functional Role: Technical Coordinator/Customer Success</p><p>Location: Ventura, CA *onsite*</p><p>Salary: $75,000-$85,000</p><p><br></p><p>We are looking for a dedicated Customer Success Specialist to join our client's team in Ventura, California. In this role, you will provide exceptional support to resolve technical issues and ensure smooth operations for end-users. This position requires a blend of strong interpersonal skills and a foundational understanding of IT systems.</p><p><br></p><p><br></p>
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
<p>We are looking for a meticulous Data Entry Clerk to join our team, based in San Francisco, California. The role will primarily involve analyzing and processing large amounts of data, with a focus on security-related information. This is a remote position, so applicants can be based anywhere, although they should be prepared to work within the Pacific Standard Time zone.</p><p><br></p><p>Responsibilities:</p><p>• Analyzing and processing large volumes of data accurately and efficiently</p><p>• Performing critical thinking tasks to understand the objective of the data and ensure the accuracy of entries</p><p>• Communicating effectively with team members and superiors, especially when needing assistance</p><p>• Utilizing strong English skills to comprehend and respond to complex data-related questions</p><p>• Demonstrating a high level of reading proficiency to manage high volumes of reading, reviewing, and data entry tasks</p><p>• Displaying strong analytical skills to review and analyze data on intake</p><p>• Maintaining a consistent work schedule for tracking purposes</p><p>• Adapting to repetitive work involving a high volume of reading, reviewing, and data processing.</p><p><br></p><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, NY. In this role, you will be responsible for providing technical assistance to ensure smooth operations across various desktop systems and devices. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic environment and enhance your technical expertise.<br><br>Responsibilities:<br>• Provide comprehensive technical support for desktop hardware, software, and peripherals, ensuring efficient functionality.<br>• Manage desktop imaging processes to prepare devices for deployment and ensure seamless user experiences.<br>• Support and troubleshoot audio-visual equipment to facilitate presentations and meetings.<br>• Configure and maintain Apple iOS devices, including iPhones, to meet organizational standards.<br>• Resolve issues related to Microsoft Windows 10 systems, ensuring minimal downtime and maximum productivity.<br>• Administer Active Directory to manage user accounts and permissions effectively.<br>• Collaborate with team members to identify and implement improvements in desktop support processes.<br>• Respond promptly to user inquiries and technical issues, providing clear resolutions and guidance.<br>• Maintain accurate documentation of support activities and technical procedures.<br>• Stay updated on emerging technologies and best practices to enhance support capabilities.
We are looking for a motivated IT Support Specialist to join our team in Willmar, Minnesota. In this role, you will provide essential technical assistance to end users, ensuring smooth operations across various systems and platforms. This position is ideal for early-career IT professionals eager to expand their skills in troubleshooting, documentation, and system support.<br><br>Responsibilities:<br>• Respond promptly to support requests by managing the IT ticketing system and prioritizing tasks based on urgency.<br>• Troubleshoot and resolve Tier 1 technical issues related to Windows 10/11, Microsoft 365, printers, and business applications.<br>• Handle user account setups, password resets, and access management to ensure seamless operations.<br>• Configure and deploy workstations, peripherals, and audiovisual equipment for end users.<br>• Address user access and printing issues within enterprise systems, such as Sage X3.<br>• Create and maintain IT documentation, including standard operating procedures and a knowledge base.<br>• Monitor and maintain IT assets, support patching and security updates, and coordinate equipment repairs with vendors.<br>• Communicate effectively with end users, delivering clear and empathetic assistance to resolve technical challenges.
<p>We are seeking an experienced Legal Secretary to support partners and associates in their Century City office. This long-term temporary role (3–6 months) with the potential to extend or convert to permanent, and offers a hybrid schedule (3 days onsite and 2 days remote). The ideal candidate has strong litigation experience, preferably in commercial matters, and thrives in a fast-paced legal environment.</p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Provide comprehensive administrative support to partners and associates, including calendar management and workflow coordination.</li><li>Handle e-filing in both state and federal courts with accuracy and attention to deadlines.</li><li>Manage billing processes, conflict checks, and time entry using legal software tools.</li><li>Prepare, review, and organize litigation documents, ensuring compliance with court and firm standards.</li><li>Maintain organized records and support case management for commercial litigation matters.</li></ul>
<p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE</strong></p><p><strong>DURATION: 12 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
<p>We are looking for an experienced Desktop Support Analyst, Level 1 to join our team on a contract to hire basis in Las Vegas, Nevada. In this role, you will provide technical support for workstations, hardware, and software to ensure seamless operations. This position requires a hands-on individual with strong attention to detail who can troubleshoot efficiently while maintaining excellent user service. </p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for desktop hardware, software, and workstations, ensuring optimal functionality.</p><p>• Manage and troubleshoot Active Directory issues, including user access and permissions.</p><p>• Install, configure, and maintain Microsoft Windows 10 operating systems across various devices.</p><p>• Perform desktop imaging and deployment for new and existing systems.</p><p>• Diagnose and resolve hardware-related issues to minimize downtime.</p><p>• Offer guidance and training to end-users on system usage and best practices.</p><p>• Maintain accurate documentation of technical issues, solutions, and updates.</p><p>• Collaborate with other IT team members to address complex technical challenges.</p><p>• Ensure compliance with company policies and industry standards in all support activities.</p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Brooklyn, New York. In this role, you will provide technical assistance to end-users, ensuring smooth operations across Windows and Mac environments. Your expertise will be critical in addressing hardware, software, and network-related issues to maintain an efficient and productive workplace.<br><br>Responsibilities:<br>• Provide Level II desktop support to troubleshoot and resolve technical issues for end-users.<br>• Assist users in accessing Wi-Fi networks and installing necessary software, including Microsoft Office and Pharos printing software.<br>• Handle password resets, account creation, and other user account management tasks.<br>• Perform imaging and setup of desktops and workstations running Windows 10, Windows 11, and Mac OS.<br>• Diagnose and repair desktop hardware issues to minimize downtime.<br>• Use Active Directory to manage user access and permissions.<br>• Maintain communication with users to ensure their technical needs are understood and resolved effectively.<br>• Document solutions and maintain records of support activities for future reference.<br>• Collaborate with team members to implement best practices for desktop support.<br>• Educate users on basic troubleshooting techniques and software functionality as needed.
<p>Robert Half is seeking a talented and driven IT Support professional for a contract opportunity with one of our clients in Phoenix, AZ. This role is perfect for candidates looking to apply their technical expertise, problem-solving capabilities, and customer service skills to help drive organizational success.</p><p><strong>Responsibilities:</strong></p><ol><li><strong>Technical Troubleshooting:</strong></li></ol><ul><li>Provide first and second-level technical support to end-users for hardware, software, and operating system issues.</li><li>Resolve network connectivity problems and configure system updates and patches.</li><li>Diagnose and address printer, scanner, and peripheral device malfunctions.</li></ul><ol><li><strong>User Support & Training:</strong></li></ol><ul><li>Offer front-line assistance via phone, email, or in-person interactions to troubleshoot and resolve IT issues efficiently.</li><li>Deliver guidance and training to users on software systems, tools, and technical procedures.</li></ul><ol><li><strong>System Maintenance & Documentation:</strong></li></ol><ul><li>Ensure proper functioning of IT systems and perform routine maintenance tasks.</li><li>Document technical issues and resolutions in ticketing systems to maintain accurate records for future reference.</li></ul><p><br></p>
We are looking for a dedicated Desktop Support Analyst to join our team in Prince George, Virginia. This long-term contract position offers an excellent opportunity to contribute to a dynamic manufacturing environment by providing technical solutions and ensuring seamless desktop operations. If you are skilled in troubleshooting and passionate about delivering exceptional IT support, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical support for desktop hardware, software, and peripheral devices, ensuring optimal functionality.<br>• Administer and troubleshoot Active Directory accounts, including user permissions and group policies.<br>• Perform imaging and deployment of workstations while maintaining compliance with company standards.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and other desktop operating systems.<br>• Collaborate with team members to identify and implement improvements in IT processes and support.<br>• Maintain accurate documentation of technical procedures, configurations, and support activities.<br>• Assist in the setup and installation of new desktop equipment and related hardware.<br>• Respond promptly to user requests and technical issues, delivering solutions in a timely manner.<br>• Ensure adherence to security protocols and company policies during all support activities.<br>• Provide guidance to end-users on best practices for utilizing desktop systems and software.
<p>Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. </p><p><br></p><p>· Utilizes the Service Management tool to enter, track and maintain requests through completion</p><p>· Respond to phone, email, and in person requests for assistance</p><p>· Identifies and addresses trends in support issues and corrects the root cause.</p><p>· Interact with customers (internal and external) with a friendly and professional attitude, and work with them to improve department success</p><p>· Involved with projects throughout planning, design/ development activities, and execution. May lead small to medium initiatives such as rolling out software, acquisition team activities, plant wiring and remodels, etc. </p><p>· Active participation in the configuration, deployment and ongoing maintenance of endpoint computing devices on an enterprise scale</p><p>· Support mobile programs ensuring configuration changes meets business demands (Apple/IOS device programs and Mobile Device Management)</p><p>· Identify, recommend and implement opportunities to leverage technology and enhance process efficiencies that will best support business goals.</p><p>· Adhere to all department and company processes and policies.</p>
