<p>We are looking for an experienced Desktop Support Analyst, Level 1 to join our team on a contract to hire basis in Las Vegas, Nevada. In this role, you will provide technical support for workstations, hardware, and software to ensure seamless operations. This position requires a hands-on individual with strong attention to detail who can troubleshoot efficiently while maintaining excellent user service. </p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for desktop hardware, software, and workstations, ensuring optimal functionality.</p><p>• Manage and troubleshoot Active Directory issues, including user access and permissions.</p><p>• Install, configure, and maintain Microsoft Windows 10 operating systems across various devices.</p><p>• Perform desktop imaging and deployment for new and existing systems.</p><p>• Diagnose and resolve hardware-related issues to minimize downtime.</p><p>• Offer guidance and training to end-users on system usage and best practices.</p><p>• Maintain accurate documentation of technical issues, solutions, and updates.</p><p>• Collaborate with other IT team members to address complex technical challenges.</p><p>• Ensure compliance with company policies and industry standards in all support activities.</p>

• Proven experience in desktop support, including workstation maintenance.<br>• Proficiency with Active Directory for user management and troubleshooting.<br>• Strong knowledge of desktop hardware components and their functionality.<br>• Expertise in Microsoft Windows 10 installation and configuration.<br>• Familiarity with desktop imaging processes and tools.<br>• Excellent problem-solving skills and ability to work under pressure.<br>• Strong interpersonal skills for effective communication with users and team members.<br>• Ability to maintain detailed documentation and follow established procedures.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>