<p><strong>Job Description:</strong></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Representative</strong> to join our team! In this role, you will be the first point of contact for our customers, delivering outstanding client service and ensuring satisfaction with all inquiries. This is an excellent opportunity for someone with a passion for helping others and strong communication skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound communications (calls, emails, or chats) with professionalism and courtesy.</li><li>Resolve customer questions, concerns, and complaints in a timely and efficient manner.</li><li>Provide accurate information about services, products, billing, and policies.</li><li>Document and track customer interactions in the system for process improvement and compliance purposes.</li><li>Escalate complex or unresolved issues to the appropriate team or supervisor, as necessary.</li><li>Actively participate in training workshops and team meetings to stay updated on new services, policies, or systems.</li></ul>
<p>Robert Half is currently seeking a skilled and motivated Customer Service Representative to join the team of a thriving company. This opportunity is ideal for a candidate who excels at providing exceptional customer service, solving problems efficiently, and serving as the first point of contact between the company and its clients. If you are detail-oriented, communicative, and passionate about creating positive customer experiences, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate product, service, or policy information to customers.</li><li>Maintain detailed customer records by logging all interactions into the CRM or ticketing system.</li><li>Proactively escalate unresolved issues to the appropriate departments for resolution.</li><li>Process customer orders, returns, or requests using internal platforms.</li><li>Identify opportunities to enhance customer satisfaction and provide feedback to the management team.</li><li>Collaborate with cross-functional teams to ensure smooth customer service operations.</li></ul><p><br></p>
<p>As a Customer Service Representative, you will serve as the primary point of contact for customer inquiries, ensuring that all customer needs are addressed professionally and efficiently. You’ll leverage your communication and problem-solving skills to maintain customer satisfaction and contribute to our company’s success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming customer inquiries via phone, email, or chat in a professional and courteous manner.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve customer complaints and concerns efficiently, escalating issues to appropriate teams when necessary.</li><li>Process orders, returns, and account updates as required.</li><li>Maintain detailed and accurate customer records.</li><li>Collaborate with internal teams to address customer feedback and improve service workflows.</li><li>Stay up-to-date with product and service offerings to confidently assist customers.</li><li>Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.</li></ul><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>
<p>As a Customer Service Representative, you will be the first point of contact for our client’s customers, ensuring they receive exceptional support and solutions. You will handle inquiries, resolve issues, and provide a positive customer experience across multiple communication channels.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Assist customers with questions, complaints, and product/service issues</li><li>Maintain accurate records of customer interactions in the system</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Provide feedback to improve customer satisfaction and company processes</li></ul><p><br></p>
<p>We are looking for a dedicated Administrative / Customer Service Representative to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers and assisting the sales department with various administrative tasks. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. We are looking to fill multiple roles with candidates that have previous retail experience, volunteer experience, or worked on a team in a work, extracurricular, or recreational capacity. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP!!!</p><p> </p><p><strong>Shift Schedule (Must have open availability):</strong> Looking for candidates who are openly available <em><u>Monday through Sunday from 9AM – 7PM</u></em></p><p><strong> </strong></p><p><strong>Duration:</strong> ASAP - Mid June</p><p><strong> </strong></p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart)</p><p><strong> </strong></p><p><strong>Pay:</strong> $22.00 - $23.00 </p><p><br></p><p><strong><u>Sales Associate </u></strong></p><ul><li>Provide excellent customer service by assisting our customers in choosing the perfect Christmas tree</li><li>Go above and beyond in getting customers excited about having a Balsam Hill Christmas</li><li>Accurately complete transactions through the Balsam Hill website and with the use of apps like Square</li><li>Restock merchandise as needed and perform other daily duties routine to retail</li></ul><p><br></p><p><strong>Referral bonus available!</strong> If you know anyone who may be a great match for this role, we are offering a referral bonus of $150.00. This will process once your referral works a minimum of 40 hours.</p>
<p>Robert Half is partnering with an industry leading manufacturer in the Twin Cities specializing in custom production and print finishing services. In this role, you’ll serve as a key liaison between customers, sales, and production—managing projects from order initiation through delivery. You’ll ensure that each job meets customer specifications, timelines, and quality expectations while maintaining strong communication across internal and external stakeholders. This is a great opportunity for someone with manufacturing or print industry experience who brings keen attention to detail, enjoys managing projects, and a passion for building lasting customer relationships.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customers throughout the production process, ensuring clear communication and a positive service experience.</li><li>Translate customer requirements and sales details into accurate production orders, coordinating closely with estimating and production teams.</li><li>Review quotes, specifications, and timelines to confirm project accuracy and feasibility prior to production kickoff.</li><li>Oversee the progress of active jobs, tracking milestones and proactively addressing issues that could affect quality, cost, or delivery dates.</li><li>Facilitate smooth scheduling and workflow between departments to maintain on-time, high-quality output.</li><li>Conduct quality reviews and coordinate proofs, samples, or approvals with customers as needed.</li><li>Provide timely updates to customers and internal teams regarding order status, adjustments, or project challenges.</li><li>Generate billing documentation and ensure completed jobs are invoiced accurately.</li><li>Support account management and sales efforts through strong relationship-building and responsive service to promote repeat business.</li><li>Identify process improvements or communication enhancements to strengthen operational efficiency and customer satisfaction.</li></ul><p><br></p><p><br></p>
<p>A respected and innovative <strong>instrument manufacturing company in San Marcos</strong> is seeking a proactive and detail-oriented <strong>Customer Service Representative</strong> to provide world-class support to clients in the scientific and technical fields. This is a fantastic opportunity for someone who thrives on problem-solving, clear communication, and building long-term customer relationships. You’ll work closely with sales, logistics, and production teams to ensure that every order and inquiry is handled with precision and care.</p><p><br></p><p><u>🧩 </u><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries via phone and email regarding products, pricing, and order status.</li><li>Process orders, issue quotes, and manage returns and replacements.</li><li>Collaborate with internal departments to track shipments and resolve order discrepancies.</li><li>Maintain accurate customer records and documentation in the CRM system.</li><li>Support the sales team with lead follow-up, account updates, and contract details.</li><li>Provide product knowledge support and troubleshooting guidance.</li><li>Contribute to continuous improvement in customer service procedures.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. This is a contract position where you will play a critical role in scheduling patients for preventative health care screenings. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.<br><br>Responsibilities:<br>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.<br>• Handle a minimum of 70-80 calls per day to maintain productivity standards.<br>• Utilize computer systems to track and manage scheduling data effectively.<br>• Collaborate with experienced employees during training and transition to working independently.<br>• Maintain professionalism while managing interruptions and prioritizing tasks.<br>• Apply medical knowledge to assist patients and enhance scheduling processes.<br>• Demonstrate familiarity with healthcare systems, including EMR and TRICARE.<br>• Ensure adherence to business casual dress code while engaging with patients and team members.<br>• Provide excellent customer service to address patient inquiries and concerns.<br>• Follow established protocols and guidelines to meet organizational goals.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Ault, Colorado. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining accurate records. This is an excellent opportunity to utilize your communication skills and contribute to a positive customer experience.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and resolve complaints with professionalism and efficiency.<br>• Maintain detailed and accurate records of customer interactions and transactions in the company database.<br>• Develop a strong understanding of company products and services to provide accurate information and assistance.<br>• Identify customer needs and recommend tailored solutions to address their concerns.<br>• Collaborate with internal teams to resolve complex customer issues and ensure a seamless service experience.<br>• Strive to meet or exceed key performance indicators, including response times, resolution rates, and customer satisfaction.<br>• Handle inbound and outbound calls effectively while maintaining a high level of professionalism.<br>• Assist with processing orders and data entry to ensure accurate and timely service delivery.<br>• Utilize tools such as Microsoft Excel to manage and organize customer data.<br>• Perform general administrative tasks, including filing and document management, as needed.
We are looking for a skilled Customer Service Representative to join our team in Cerritos, California. This Contract to permanent position offers an exciting opportunity for an individual who thrives in customer-focused environments and enjoys working both independently and collaboratively. The role involves supporting sales operations, interacting with customers in a showroom setting, and representing the company at industry events.<br><br>Responsibilities:<br>• Deliver exceptional customer service to clients in a showroom environment, ensuring their needs are met promptly and professionally.<br>• Collaborate with the sales team and other departments to support business operations and achieve organizational goals.<br>• Assist in the training and onboarding process related to company systems to ensure team efficiency.<br>• Represent the company at trade shows, traveling up to 4-6 times per year for three-day events.<br>• Manage inbound and outbound calls, providing accurate information and resolving customer inquiries.<br>• Perform data entry tasks to maintain accurate records and process orders efficiently.<br>• Schedule appointments and coordinate follow-ups with clients to ensure seamless service.<br>• Handle email correspondence with customers and stakeholders in a timely and organized manner.<br>• Utilize Microsoft Word and Excel for documentation, reporting, and other administrative tasks.<br>• Maintain a positive and welcoming showroom environment, ensuring customers feel valued and appreciated.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will be responsible for delivering exceptional support to clients and stakeholders by addressing inquiries and resolving issues efficiently. This is a Contract-to-Permanent position, offering an exciting opportunity to contribute to a dynamic work environment in the Health Pharm/Biotech industry.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, ensuring accurate and detail-oriented communication.<br>• Investigate and resolve customer issues by collaborating with various internal departments.<br>• Utilize multiple internal systems to manage client accounts and deliver high-quality service.<br>• Provide feedback to management on service challenges or customer concerns to drive improvements.<br>• Participate in special projects and tasks assigned by leadership.<br>• Manage customer accounts, including order processing, shipping coordination, and troubleshooting.<br>• Ensure thorough follow-up with customers to confirm resolution and satisfaction.<br>• Maintain detailed records of interactions and transactions, ensuring data accuracy.<br>• Support process improvement initiatives by identifying areas for efficiency enhancements.<br>• Handle mandatory overtime as required to meet business needs.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Parsippany, New Jersey. In this role, you will play a key part in ensuring smooth and efficient order management while delivering exceptional service to our clients. The ideal candidate will be detail-oriented, proactive, and skilled in communication to support our dynamic business operations.<br><br>Responsibilities:<br>• Accurately input and manage domestic and international sales and sample orders, ensuring all details such as pricing, product specifications, delivery timelines, and account information are correct.<br>• Monitor and oversee open orders, adjusting to changes prompted by customer requests, production schedules, or shipping delays.<br>• Maintain and update customer pricing information, running reports to identify issues and ensuring accurate billing for shipped orders.<br>• Process chargebacks related to demurrage or detention with high precision and ensure proper customer billing.<br>• Utilize tools like SAP, OneNote, and SharePoint to organize customer and product information while managing Z block reports.<br>• Work collaboratively with teams in logistics, supply chain, marketing, and sales to streamline order processing and enhance customer satisfaction.<br>• Investigate and resolve customer inquiries or concerns promptly and professionally to maintain strong client relationships.<br>• Generate reports and analyze data to identify trends or areas for improvement in customer service operations.<br>• Communicate effectively with customers via email and phone to provide updates, clarify details, and ensure their needs are met.
<p>We are looking for a skilled Customer Service Representative to join our team on a long-term contract based in Sherman, Illinois. In this role, you will support specific business units by ensuring exceptional customer service, managing sales processes, and resolving claims or complaints in a fair and effective manner. This position offers an opportunity to contribute to customer education initiatives and improve organizational processes.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service by addressing inquiries, processing sales orders, and managing purchase order collections.</p><p>• Resolve customer claims and complaints in compliance with consumer laws and company policies.</p><p>• Collaborate with teams to develop and implement improvement plans for purchase order collections.</p><p>• Educate customers proactively through organization-wide initiatives and communication strategies.</p><p>• Ensure adherence to established procedures and guidelines for decision-making and task execution.</p><p>• Maintain accurate records and data entry related to customer accounts and transactions.</p><p>• Foster strong relationships with customers to enhance satisfaction and loyalty.</p><p>• Utilize computer systems effectively to manage workflows and support business operations.</p><p>• Support the Trauma & Extremities Business Units with a focus on delivering high-quality service.</p><p>• Contribute to the planning and execution of process improvements within the department.</p>
We are looking for a skilled Customer Service Representative to join our team in Reston, Virginia. This is a Long-term Contract position, ideal for someone who thrives in a dynamic environment and enjoys helping others. The role involves providing exceptional support to our membership department while utilizing your strong communication and technical skills.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound calls, addressing customer inquiries and concerns with professionalism.<br>• Support the membership department by performing administrative tasks and maintaining accurate records.<br>• Input and manage data efficiently using internal databases and Microsoft Office Suite.<br>• Deliver outstanding customer service by resolving issues and providing clear information to clients.<br>• Utilize CRM tools to track and manage customer interactions effectively.<br>• Learn and adapt quickly to new systems and processes as needed.<br>• Ensure independent task completion with minimal supervision while maintaining high-quality standards.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota, on a long-term contract basis. In this role, you will play a vital part in ensuring customer satisfaction by managing order processes, addressing inquiries, and maintaining clear communication. This position offers an opportunity to work in a collaborative environment while honing your skills in customer service and administrative functions.<br><br>Responsibilities:<br>• Accurately enter and maintain customer orders using word processing and spreadsheet tools.<br>• Monitor order progress to ensure timely deliveries and adherence to forecasted commitments.<br>• Address customer inquiries and requests promptly, providing clear and detail-focused responses.<br>• Prepare concise reports, documentation, and correspondence with guidance from supervisors and experienced team members.<br>• Collaborate with team members to ensure seamless account coverage and efficient operations.<br>• Book customer orders in a timely and precise manner, ensuring data accuracy.<br>• Support the team in performing activities that improve workflow and enhance customer service.<br>• Maintain organized records and documentation to facilitate effective communication and reporting.<br>• Resolve routine customer concerns, escalating complex issues when necessary.
<p>We are looking for a dedicated Customer Service Representative to join a team on a contract basis in Beaverton, Oregon. In this role, you will play a crucial part in fostering relationships with business partners, ensuring smooth coordination, and delivering excellent service. If you have strong communication skills and a proactive mindset, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Make outbound calls to various business owners to secure necessary approvals and build partnerships.</p><p>• Evaluate and qualify potential business relationships to ensure alignment with organizational goals.</p><p>• Maintain and update the database with accurate and organized information about partnerships.</p><p>• Provide administrative support to the project coordinator, including handling additional tasks as needed.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Address inbound customer inquiries with professionalism and efficiency.</p><p>• Utilize Microsoft Office Suite tools to prepare documents, track progress, and manage data.</p><p>• Ensure timely follow-ups and maintain clear communication with stakeholders.</p>
We are looking for an experienced Customer Service Representative to join our team in Franklin, Wisconsin. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity for a detail-oriented individual with a passion for problem-solving and relationship building.<br><br>Responsibilities:<br>• Build and nurture strong relationships with new and existing clients to ensure customer satisfaction.<br>• Address customer inquiries and complaints with care and resolve issues promptly.<br>• Accurately collect, document, and maintain customer requests and requirements.<br>• Process and manage customer data with precision and attention to detail.<br>• Coordinate the timely delivery of products and services to meet client expectations.<br>• Review and audit customer documents to ensure compliance and accuracy.<br>• Develop and implement solutions that address customer needs and improve overall service.<br>• Gain a solid understanding of the technical aspects of products and services offered.<br>• Uphold organizational quality standards and contribute to achieving company goals.<br>• Participate actively in team meetings, training sessions, and skill development activities.
<p>We are looking for a Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an opportunity to engage with customers and ensure their needs are efficiently met. The role focuses on providing excellent service while handling various administrative tasks within a detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Process disability payments for employees on sick leave, ensuring accurate and timely handling.</p><p>• Contact medical professionals and employers to verify an employee's return-to-work status.</p><p>• Handle intake calls to initiate paperwork related to leave requests.</p><p>• Occasionally reach out to doctors for updates and necessary documentation.</p><p>• Respond to inbound customer inquiries, providing clear and helpful information.</p><p>• Maintain accurate records through data entry and order processing.</p><p>• Communicate effectively via email to address concerns and provide solutions.</p><p>• Use Microsoft Excel for basic data management and reporting.</p><p>• Collaborate with team members to ensure smooth operations and customer satisfaction.</p><p>• Manage multiple tasks efficiently while adhering to deadlines.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. In this role, you will play a key part in providing exceptional support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by responding promptly to client inquiries and resolving concerns effectively.</p><p>• Accurately process customer orders, ensuring all details are correctly entered into the system.</p><p>• Prepare and provide detailed quotes to customers, ensuring clarity and accuracy.</p><p>• Collaborate with internal teams to ensure timely delivery of products and services.</p><p>• Maintain up-to-date records of customer interactions and transactions.</p><p>• Identify opportunities to improve customer satisfaction and suggest solutions to enhance service quality.</p><p>• Assist in managing and updating customer accounts as needed.</p><p>• Communicate product information and updates to customers in a clear and precise manner.</p><p>• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency.</p>
We are looking for an experienced Customer Service Representative specializing in funding operations to join our team in West Henrietta, New York. In this long-term contract position, you will play a pivotal role in ensuring the accurate processing of accounts receivable activities and delivering excellent customer support. This role offers an opportunity to collaborate with customers and team members to uphold organizational goals while maintaining a focus on accuracy and efficiency.<br><br>Responsibilities:<br>• Perform accurate data entry for purchased invoices and accounts receivable records.<br>• Prepare and organize weekly reports, including reserve analysis and accounts receivable activity.<br>• Monitor and analyze invoice data to identify inconsistencies or potential risks.<br>• Create and distribute financial reports, such as A/R aging and subsidiary reports, to senior management.<br>• Respond promptly and professionally to customer inquiries, ensuring satisfaction and resolution.<br>• Collaborate with customers and team members to align with organizational goals and maintain service standards.<br>• Process and transmit accounting and payment reports, including wires and ACH transfers, in a timely manner.<br>• Provide feedback to management regarding client business activities based on sound business principles.<br>• Ensure all tasks are completed efficiently and in compliance with company policies and procedures.<br>• Participate in occasional travel for required training sessions.
