71 results for Member Servicesenrollment Specialist jobs

Member Services Specialist

Rock Island, IL
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Member Services SpecialistHybrid | Stable Insurance Organization | Long-Term Growth A well-established insurance organization is adding a Member Services Specialist to its customer operations team. This role is ideal for someone who enjoys guiding others, digging into details, and handling important conversations with care and professionalism. What You’ll Be DoingServe as a primary point of contact for members via phone and limited written communicationWalk customers through policy questions, updates, and next steps with clarity and patienceReview and update member records related to coverage, beneficiaries, billing, and paymentsUse critical thinking to resolve nuanced or sensitive situations efficiently and accurately Why This Role Stands OutHybrid schedule following on-site trainingClear pathways for internal advancementConsistent, rotating hours (8–4 and 9–5)Collaborative, team-oriented environment 📞 Interested? Reach out to Christin, Erin, or Lydia at (563) 359-7535 for details.
2026-02-19T00:00:00Z

Member Services Representative

Kaukauna, WI
onsite
Temporary
19 - 21 USD / Hourly
We are looking for a dedicated and customer-focused individual with strong attention to detail to join our team as a Member Services Representative in Kaukauna, Wisconsin. This position is a Contract role and requires a motivated individual who can deliver exceptional service to our members while handling a variety of financial inquiries. As the first point of contact, you will play a key role in ensuring member satisfaction and promoting the benefits of credit union membership. Responsibilities: • Assist members with incoming and outgoing calls, addressing inquiries, processing transactions, and resolving issues promptly and efficiently. • Educate members on the advantages of credit union membership and the range of financial services available. • Deliver outstanding customer service through a friendly and detail-oriented approach that enhances member experiences. • Maintain up-to-date knowledge of credit union products, procedures, and compliance regulations to provide accurate information and assistance. • Collaborate with team members to ensure seamless service delivery and a positive work environment. • Handle member concerns efficiently, providing solutions and escalating issues when necessary. • Perform data entry and transaction processing with precision and attention to detail. • Utilize computer systems effectively to manage member accounts and document interactions. • Uphold company standards and policies while fostering trust and transparency with members.
2026-03-04T00:00:00Z

Member Services Representative

Saint Paul, MN
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated and personable Member Services Representative to join our team in St. Paul, Minnesota. In this role, you will provide exceptional support to credit union members, ensuring their financial needs are met with care and professionalism. This is an on-site, long-term contract position offering the opportunity to make a meaningful impact through excellent customer service. Responsibilities: • Handle incoming and outgoing calls to assist members with inquiries, transactions, and account-related issues. • Provide comprehensive guidance to members about credit union services, benefits, and online banking tools. • Process cash transactions efficiently while maintaining a high standard of accuracy. • Assist members with opening and closing accounts, updating personal information, and resolving issues with debit cards. • Deliver personalized service by addressing member concerns thoroughly, ensuring satisfaction without focusing on quotas or sales. • Maintain detailed knowledge of credit union policies, procedures, and compliance regulations to provide consistent and accurate information. • Support members visiting the branch by creating a welcoming environment and fostering positive interactions. • Utilize computer systems and multi-line phone systems to manage member interactions effectively. • Collaborate with team members to ensure seamless service delivery and problem resolution. • Uphold the organization’s commitment to exceptional customer experiences through proactive and friendly communication.
2026-03-04T00:00:00Z

Member Engagement Specialist

Las Vegas, NV
onsite
Contract / Temporary to Hire
24 - 25 USD / Hourly
The Member Engagement Specialist is a vital member of the team and is responsible for assuring superior customer service to all association members and successful operations of the front office. This position performs a wide variety of administrative support functions with minimum guidance, frequently in a confidential fashion. Successful candidate will act as the central point of contact for all association members therefore will play a primary role in promoting a professional image and valued reputation. Duties and Responsibilities:•Provide customer service to approximately 100-150 members a day via in person, telephone, or e-mail.•Process new member applications which include: review of documents provided, data entry, processing payments for dues and fees and a 20–30-minute presentation on requirements and benefits to each applicant.•Process an average minimum of 75 transactions per day, including applications, member and office drops, transfer of members from one office to another, and reinstating members who have been out less than a year.•Maintain the Association DOS-based membership database system (Rapattoni) for additions or changes to member and office information•Add members, edit information and update the lockbox key system database (SentriLock)•Assist accounting during key billing periods by posting payments for member dues and fees in Rapattoni.•Process office applications, reinstatements, and changes to office information which include: review of documents provided and data entry in data base (Rapattoni). May include processing payments for dues and fees.•Work with Sentrilock employees and database to process SentriLock lockbox buy-backs; process refunds for purchase of lockbox buybacks in Rapattoni and work with the accounting department on refunds. Issue key violations.•Process Affiliate member applications, reinstatements, and information changes, including review of paperwork, data entry into member database (Rapattoni) and processing payments for dues and fees.•Check all work processed the previous day for accuracy.•Scan all paperwork each day into the paperless system.•Work with other Associations across the country if a member has joined in multiple areas.•Prepare and send letters notifying those agents who have not completed their requirements for membership.•Prepare informational materials for distribution to new members upon completion of the application process.•Process registration and take payments for LVR events and educational classes.•Respond to member requests via email, website or phone.•Confirm updated Nevada real estate license information from the State of Nevada’s website and update Association database (Rapattoni).•Will be cross trained on reception phones and REAL Store if needed for lunch, breaks and staff relief.
2026-03-04T00:00:00Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary
18.5 - 18.5 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-02-17T00:00:00Z

Member Services

Dayton, OH
onsite
Contract / Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members. Responsibilities:• Perform accurate data entry into member portals and validate submissions with confirmation numbers.• Process enrollments and maintain eligibility records efficiently.• Generate and analyze reports to support member services operations.• Communicate with vendors and representatives to address inquiries and resolve issues.• Manage mail distribution and ensure proper scanning and indexing of documents.• Respond to inbound calls professionally, addressing member questions and concerns.• Coordinate schedules and appointments to meet member needs.• Utilize Microsoft Excel and Word for documentation and reporting.• Handle email correspondence promptly to support member inquiries.• Maintain attention to detail while performing order entry tasks to ensure accuracy. For immediate consideration, call 937.224.8326.
2026-02-25T00:00:00Z

Insurance Enrollment Representative

Lawrenceville, NJ
onsite
Contract / Temporary to Hire
21 - 23 USD / Hourly
We are looking for an Insurance Enrollment Representative to join our team in Lawrenceville, New Jersey. This Contract to permanent role focuses on ensuring smooth credentialing and enrollment processes for healthcare providers. The ideal candidate will play a vital part in maintaining compliance with payer requirements and facilitating timely reimbursements. Responsibilities: • Obtain licenses, certifications, and essential documentation from healthcare providers to support accurate and efficient billing processes. • Prepare and submit enrollment applications to payers, ensuring providers are linked to group billing for reimbursement. • Maintain accurate and up-to-date records of provider credentials to support credentialing and re-credentialing activities. • Collaborate with third-party payers to resolve enrollment issues and ensure uninterrupted cash flow. • Meet with newly contracted providers to guide them through the insurance enrollment process. • Liaise with insurance representatives to expedite enrollment and address any challenges. • Communicate enrollment updates to providers, billing managers, and organizational stakeholders. • Provide supervisors and managers with provider identification numbers for system entry. • Conduct timely follow-ups on enrollment issues and maintain tracking spreadsheets to monitor progress. • Update departmental logs and records to reflect the status of insurance credentialing and re-credentialing processes.
2026-03-04T00:00:00Z

Customer Service Specialist

Newtown Square, PA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes. Responsibilities:• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.• Manage and update client databases and customer relationship management systems accurately.• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.• Collaborate with data analysts to input and organize information efficiently in the CRM system.• Utilize Microsoft Excel for sorting, formatting, and organizing data.• Respond to inbound and outbound calls, delivering excellent customer service.• Handle E-Mail correspondence professionally and promptly.• Schedule appointments and maintain organized calendars.• Assist in resolving system issues by identifying and correcting inaccuracies.• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.
2026-03-06T00:00:00Z

Customer Service Specialist

Pensacola, FL
onsite
Permanent
21 - 22.5 USD / Hourly
We are looking for a proactive and detail-oriented person for Client Services to join our team. This role blends customer service, administrative support, and billing responsibilities, making it perfect for someone who enjoys variety and thrives in a collaborative environment.Key Responsibilities• Serve as the first point of contact for clients: answer and route calls, greet visitors, and manage front desk operations.• Respond to customer inquiries and prepare accurate quotes.• Process sales orders, verify pricing, and coordinate with shipping and warehouse teams to ensure timely delivery.• Generate, review, and track invoices; collaborate with accounting for payment processing and reconciliation.• Maintain accurate records in CRM and order management systems.• Perform general administrative tasks, including filing and light office upkeep.
2026-03-05T00:00:00Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary
18 - 22 USD / Hourly
We are seeking a Medical Customer Service Specialist to serve as the main point of contact for patients and healthcare providers. In this position, you will help ensure a positive experience for patients by answering inquiries, addressing concerns, verifying information, and supporting the routine operations of a medical office or healthcare setting. Schedule: Monday through Friday, 8:00 a.m. – 5:00 p.m. Key Responsibilities:<ul><li>Deliver prompt, professional assistance to patients via phone, email, and in person</li><li>Manage patient registration, appointment scheduling, and insurance eligibility confirmation</li><li>Respond accurately to questions regarding billing, claims, and account matters</li><li>Maintain compliance with HIPAA regulations to safeguard patient information</li><li>Collaborate with clinical and administrative staff to coordinate patient services and communication</li><li>Document all interactions and track issues to ensure timely follow-up and resolution</li><li>Provide information to patients regarding office procedures, available services, and next steps</li></ul>
2026-03-04T00:00:00Z

Medical Eligibility Specialist

Long Beach, CA
onsite
Contract / Temporary to Hire
18.2115 - 23 USD / Hourly
A Medical Center in Long Beach is in the immediate need of Medical Eligibility Specialist. The Medical Eligibility Specialist will play a vital role in ensuring accurate financial screening, eligibility and insurance verification for incoming patients. The Medical Eligibility Specialist ideally will have strong experience in eligibility, microsoft excel and medi-cal insurance. Responsibilities:• Conduct financial screenings for incoming clients to determine eligibility and financial liability.• Verify Medi-Cal coverage and other insurance eligibility to ensure proper documentation and accurate billing.• Maintain and update client financial records in electronic health record systems.• Organize and track annual re-evaluations of client financial information.• Follow up with clinical staff to ensure completion of required documentation for financial folders.• Collect and manage client documents, such as Medi-Cal cards, social security cards, and identification cards.• Create and oversee electronic insurance folders, including adjustments, claims, and explanation of benefits (EOBs).• Audit financial folders upon client discharge to ensure compliance and accuracy.
2026-03-03T00:00:00Z

Admissions Specialist

New York, NY
onsite
Temporary
31.6635 - 36.663 USD / Hourly
We are looking for a dedicated Admissions Specialist to join our team in New York, New York, on a contract basis. In this role, you will oversee undergraduate admissions operations, leading recruitment efforts and driving enrollment growth. This position requires strong leadership skills, the ability to collaborate cross-departmentally, and a data-driven approach to decision-making. Responsibilities: • Lead and manage the undergraduate admissions team, providing coaching, guidance, and support to ensure recruitment targets are met. • Develop and implement effective recruitment strategies, both short-term and long-term, to attract prospective students. • Oversee admissions-related workflows, databases, and communication processes to maintain data integrity and operational efficiency. • Represent the admissions department at both virtual and in-person recruitment events. • Collaborate with departments such as Marketing, Academic Affairs, and Student Financial Services to align strategies and processes. • Monitor and evaluate key performance indicators to assess admissions staff performance and identify areas for improvement. • Conduct regular team and individual meetings to address challenges, provide mentorship, and encourage attention to detail and growth. • Utilize forecasting models and research tools to analyze enrollment trends and inform recruitment strategies. • Manage technology implementations and updates to enhance admissions operations and streamline workflows. • Partner with faculty and staff to cultivate a campus-wide culture that supports recruitment and student retention efforts.
2026-03-04T00:00:00Z

Customer Care Specialist

Palo Alto, CA
onsite
Temporary
25 - 29 USD / Hourly
We are looking for a dedicated Part-Time Customer Care Specialist to join our team in Palo Alto, California. In this long-term contract position, you will play a key role in delivering exceptional service to patients, families, and staff members at our clients Care Gift Shops. Your contributions will enhance the overall customer experience by assisting with sales, inventory management, and merchandising while maintaining high attention to detail. Responsibilities:• Provide outstanding customer service by assisting clients in finding and purchasing retail items, offering product recommendations, and emphasizing quality and utility.• Process sales transactions efficiently, including handling cash, issuing change, and managing credit card payments using Point of Sale systems.• Ensure incoming shipments are accurately received, inspected, tagged, and displayed appropriately within retail locations.• Maintain inventory by fulfilling stock requests, organizing merchandise, and monitoring inventory levels in assigned zones.• Collaborate with leadership to implement merchandising strategies, offering creative ideas to enhance the shop’s aesthetic and customer appeal.• Conduct regular inventory cycle counts, compare results with system data, and work with the coordinator to address discrepancies.• Participate in physical inventory checks, assist with stock receiving, and maintain accurate inventory records.• Uphold the shop’s appearance by cleaning shelves, organizing fixtures, and replenishing merchandise as needed.• Adapt to a fast-paced environment, taking initiative and working effectively both independently and as part of a team.• Provide exceptional support to a diverse range of individuals, including patients, families, and executive leaders, while managing varying personalities and situations.
2026-03-06T00:00:00Z

Eligibility Specialist

Houston, TX
remote
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
We are seeking an experienced and detail‑oriented RCM Reimbursement Specialist focused on Appeals and Denials to join our team on a contract-to-hire basis. This fully remote role is essential in maximizing reimbursement by following up on outstanding insurance balances, resolving unpaid claims, and managing appeals through multiple levels.The ideal candidate thrives in a fast‑paced environment, is meticulous in their work, and has deep expertise in medical billing, payer processes, and denial management. Responsibilities<ul><li>Resolve aged claims and appeals lacking payer responses through payer portals and outbound calls.</li><li>Identify claims requiring first, second, or third‑level appeals.</li><li>Support teammates with special projects and denial work queue management.</li><li>Prioritize an assigned work queue to ensure timely follow‑up while maximizing reimbursement opportunity.</li><li>Identify non‑payment trends and partner with Revenue Cycle leadership to escalate groups of claims to Market Access.</li><li>Investigate denial and non‑payment trends identified by Revenue Cycle Analytics and collaborate cross‑functionally to propose and implement solutions.</li><li>Communicate opportunities to improve upstream processes that may prevent future denials.</li><li>Engage patients when their involvement is required during the appeal process.</li><li>Collaborate professionally with Revenue Cycle team members and respond promptly to requests requiring assistance.</li></ul>
2026-02-20T00:00:00Z

Customer Support Specialist

Boothwyn, PA
onsite
Permanent
0 - 0 USD / Yearly
Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Fulfill customer inquiries· Account Management· Troubleshoot software/hardware issues· Build strong customer relationships· Review and analyze customer feedback· Execute remote desktop sessions for troubleshooting· Maintain customer accounts· Document hardware issues· Troubleshoot data performance inquiries· Complete the RMA process
2026-02-09T00:00:00Z

Customer Support Specialist

Carlsbad, CA
onsite
Temporary
22 - 27 USD / Hourly
Robert Half is partnering with a fast-growing consumer products brand headquartered in Carlsbad to hire a personable, solution‑oriented Customer Support Specialist. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping. What You’ll Do<ul><li>Own daily customer communications via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage order entry and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with 3PL/warehouse.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through product selection, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with Sales Ops and Accounting on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on SLAs, ticket volumes, and top customer pain points.</li><li>Contribute to knowledge base articles and help streamline macros, templates, and SOPs.</li></ul>
2026-02-27T00:00:00Z

Customer Service Specialist - Mortgage

Indianapolis, IN
onsite
Temporary
18 - 21 USD / Hourly
Schedule: 9:35 AM – 6:05 PM EST (may adjust based on customer needs) Role Overview: Mortgage Servicing Customer Service RepresentativeIn this role, you will:- Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures.- Use your mortgage servicing knowledge to research and locate answers within a knowledge database.- Follow established standard operating procedures across systems, topics, and communication channels.- Accurately document all customer interactions in the designated database.- Stay current on FHA mortgage processes, updates, and procedural changes.
2026-02-26T00:00:00Z

Customer Service Specialist - Mortgage

Albuquerque, NM
onsite
Temporary
18 - 21 USD / Hourly
Schedule: 9:35 AM – 6:05 PM EST (may adjust based on customer needs) Role Overview: Mortgage Servicing Customer Service RepresentativeIn this role, you will:- Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures.- Use your mortgage servicing knowledge to research and locate answers within a knowledge database.- Follow established standard operating procedures across systems, topics, and communication channels.- Accurately document all customer interactions in the designated database.- Stay current on FHA mortgage processes, updates, and procedural changes.
2026-02-26T00:00:00Z

Customer Account Specialist

Cheshire, CT
onsite
Permanent
60000 - 65000 USD / Yearly
Customer Account Specialist Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role. Position Overview:This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.Key Responsibilities:<ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul> Qualifications:<ul><li>Education/Experience: 2+ years of relevant experience.</li><li>Skills: Proficient with MS Suite; solution-driven mindset.</li><li>Personality Traits: Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul> Why Join Us?<ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul> To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)
2026-02-27T00:00:00Z

Payroll Operations/Customer Service Specialist

Beverly, MA
onsite
Temporary
24 - 30 USD / Hourly
Do you have excellent interpersonal and communication skills? Robert Half is looking for Payroll Administrator candidates who know how to effectively problem solve, and possess a solid knowledge of Microsoft Office software. Based in Salem, Massachusetts, the Payroll Administrator position is a long-term contract / contract opportunity. If you're able to perform all functions necessary for the preparation and processing of employee payroll, an innovative company has an opening for a Payroll Administrator you might be interested in. Do you want to become part of an enthusiastic team and thriving culture and take the right steps toward advancing your career? Don't wait—call us today. Your responsibilities in this role - Execute relevant weekly, monthly, quarterly, and year-end reports to circulate amongst department heads - Protect confidential payroll operation information and maintain employee confidence - Detail all payroll liabilities by establishing employee federal and state income and social security taxes and employer social security, unemployment, and worker compensation payment - Manage and review, including verify, source documents - Other duties as assigned - Maintaining payroll operations by following policies and procedures; reporting needed changes - Payroll information management via collecting, calculating, and entering data - Organize and compile summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages in order to draft relevant reports - Ensuring compliance with federal and state regulations and guidelines - Manage payroll information requests and questions - Provide help with all internal and external audits of payroll - Maintain all updates of payroll records by tracking changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers - Manage issues related to employee deductions and other liabilities, including reconciling - Collect and analyze information including resolving payroll discrepancies
2026-03-03T00:00:00Z

Member Experience Coordinator

Indianapolis, IN
onsite
Temporary
15 - 16 USD / Hourly
We are looking for a dedicated Member Experience Coordinator to join our team in Indianapolis, Indiana. In this long-term contract position, you will play a vital role in ensuring exceptional service and support for our members, fostering positive experiences through attentive communication and efficient problem-solving. This role offers the opportunity to be part of a respected organization that values growth, collaboration, and member satisfaction. Responsibilities:• Process incoming mail, including direct mail responses, address changes, undeliverable items, and member correspondence.• Provide internal support by answering procedural questions and offering technical assistance to staff.• Handle inbound member interactions, such as new membership enrollments, billing inquiries, change requests, and cancellations, with a focus on retention.• Conduct outbound member outreach to support retention initiatives and enhance member satisfaction.• Assist with web-related tasks, including address updates, duplicate card requests, and account login troubleshooting.• Manage membership transfers in and out of designated territories using specialized applications.• Maintain accurate records and ensure timely processing of member requests and correspondence.• Collaborate with management to perform additional duties as needed, contributing to team objectives and organizational success.
2026-03-06T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-03-02T00:00:00Z

Customer Success Specialist

Bridgeton, MO
onsite
Temporary
21.85 - 25.3 USD / Hourly
We are looking for a skilled and personable Customer Success Specialist to join our team in Bridgeton, Missouri. This long-term contract position offers the opportunity to provide exceptional customer service while supporting the company's growth objectives. The ideal candidate will excel in communication, problem-solving, and order management, ensuring a seamless experience for our customers. Responsibilities: • Respond promptly to customer inquiries via phone, email, and other communication channels with professionalism and empathy. • Assist customers in placing orders and navigating the online store to ensure a smooth purchasing process. • Monitor and update order statuses while processing service requests efficiently. • Address and escalate service issues to the appropriate teams, ensuring timely resolution. • Collaborate with internal departments to enhance customer satisfaction and streamline workflows. • Maintain accurate records of customer interactions, transactions, and feedback using internal systems. • Provide guidance on resolving connectivity or technical issues that may impact customer experiences. • Utilize tools like Microsoft Outlook, Excel, and Teams to manage communications and track progress. • Proactively identify opportunities to improve customer service processes and contribute ideas for enhancement.
2026-03-05T00:00:00Z

Customer Success Specialist

Sacramento, CA
onsite
Temporary
20 - 23 USD / Hourly
Job SummaryWe are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.Key Responsibilities<ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul>
2026-02-13T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary
33.25 - 38.5 USD / Hourly
As a Customer Success Manager, you’ll work alongside your Account Management team in Omaha, Ne—modeling exceptional service, stepping into escalations when needed, guiding strategic account planning, and nurturing long‑term customer relationships. This long-term contract position offers the opportunity to assist clients with their inquiries while ensuring an exceptional customer experience. If you thrive in fast-paced environments and possess strong communication skills, this may be the perfect role for you. Responsibilities:Manage escalations and provide exceptional customer serviceDrive strategic account planning and strengthen customer relationshipsMaintain awareness of market trends, capacity options, and pricing strategiesCreate and refine SOPs for consistent account managementCollaborate across internal teams to support freight execution and operational improvementsParticipate in customer visits and strategic discussionsBalance leadership responsibilities with direct involvement in key account activity
2026-02-24T00:00:00Z