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76 results for Member Servicesenrollment Specialist jobs

Enrollment Specialist

Buena Park, CA
onsite
Temporary to Hire
24 - 29 USD / Hourly
We are looking for a dedicated Enrollment Specialist to join our team in Buena Park, California. The Enrollment Specialist will play a vital role in assisting patients with their health insurance enrollment through programs like Covered California and Medi-Cal. This is an excellent opportunity for someone passionate about helping individuals navigate the complexities of healthcare coverage. Key Responsibilities:• Assist patients in completing applications and verifying their eligibility for health insurance programs, including Covered California and Medi-Cal.• Provide clear explanations of insurance options, benefits, and coverage to help patients make informed decisions.• Ensure all enrollment records are accurate by verifying documentation and resolving discrepancies.• Maintain up-to-date records of enrollment activity and manage data entry into internal systems.• Conduct follow-ups with patients to finalize incomplete applications or handle renewal processes.• Collaborate with community outreach teams to support enrollment initiatives and drive awareness.• Deliver excellent customer service by addressing patient inquiries and concerns promptly.• Stay informed about changes in health insurance policies to provide accurate guidance to patients. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-05-12T00:00:00Z

Enrollment Specialist

Reading, PA
onsite
Temporary / Contract
15 - 16 USD / Hourly
We are seeking an organized Enrollment Coordinator to support client re-enrollment processes. This role involves re-engaging clients, collecting and submitting required documentation, maintaining accurate records, and providing ongoing support to ensure program compliance and client success. If you have excellent communication skills and a passion for delivering exceptional service, we encourage you to apply. Responsibilities:<ul><li>Recruit and re-enroll clients into a work program.</li><li>Maintain consistent communication with clients following re-enrollment.</li><li>Collect and organize required documentation from clients on a quarterly basis.</li><li>Ensure timely and accurate submission of all paperwork to meet program requirements.</li><li>Provide support and guidance to clients throughout the re-enrollment process.</li><li>Monitor client progress and address any concerns or questions as needed.</li><li>Maintain accurate client records and update them regularly.</li></ul>
2026-05-06T00:00:00Z

Enrollment Specialist

Auburn, WA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for an Enrollment Coordinator to support families seeking childcare assistance in Auburn, Washington. This Long-term Contract position is ideal for someone who brings strong customer service skills, excellent accuracy, and the ability to manage a high volume of cases with care and professionalism. The role involves guiding applicants through a detailed enrollment process, reviewing sensitive documentation, and helping families understand available support options so they can make informed choices. Responsibilities:• Review paper-based and digital enrollment applications to confirm completeness, accuracy, and eligibility documentation.• Manage a large volume of active cases by tracking each application through multiple stages and maintaining organized status records.• Communicate with families about required paperwork, deadlines, and next steps throughout the enrollment process.• Use thoughtful and resourceful outreach methods to connect with applicants who are difficult to reach and encourage timely follow-up.• Prepare and distribute approval-related correspondence, including award notifications, once applications have been finalized.• Handle confidential personal information with discretion while following established documentation and recordkeeping practices.• Enter, update, and monitor case information using internal platforms, secure forms, and Microsoft Excel.• Explain childcare assistance options clearly, so families can make well-informed enrollment decisions.• Support outreach efforts that increase awareness of available childcare services and enrollment resources within the community.
2026-05-15T00:00:00Z

Member Services Representative

Saint Paul, MN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a personable Member Services Representative to support members at our St. Paul, Minnesota branch in a Long-term Contract position. This role is ideal for someone who enjoys building trust through one-on-one service, whether assisting with everyday account needs, handling transactions, or resolving access issues. You will serve as a key point of contact for current and prospective members, creating a welcoming experience while delivering accurate, compliant, and efficient support. Responsibilities: • Welcome members in person and by phone, respond to questions, and provide clear guidance on account services and credit union offerings. • Process routine financial transactions accurately, including cash handling, deposits, withdrawals, and other account-related requests. • Open new accounts and support account maintenance activities such as closures, address updates, and profile changes. • Assist members with digital banking access, including online banking support and troubleshooting debit card issues. • Handle inbound and outbound calls with professionalism, offering timely follow-up and practical solutions to service concerns. • Explain membership benefits, products, and procedures in a way that helps members make informed decisions without using a sales-driven approach. • Maintain up-to-date knowledge of internal policies, operational procedures, and regulatory expectations to ensure reliable service. • Create a positive branch experience by taking the time needed to understand member needs while keeping transaction-based service efficient and accurate.
2026-05-11T00:00:00Z

Member Services Representative

Kaukauna, WI
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a dedicated and customer-focused individual with strong attention to detail to join our team as a Member Services Representative in Kaukauna, Wisconsin. This position is a Contract role and requires a motivated individual who can deliver exceptional service to our members while handling a variety of financial inquiries. As the first point of contact, you will play a key role in ensuring member satisfaction and promoting the benefits of credit union membership. Responsibilities: • Assist members with incoming and outgoing calls, addressing inquiries, processing transactions, and resolving issues promptly and efficiently. • Educate members on the advantages of credit union membership and the range of financial services available. • Deliver outstanding customer service through a friendly and detail-oriented approach that enhances member experiences. • Maintain up-to-date knowledge of credit union products, procedures, and compliance regulations to provide accurate information and assistance. • Collaborate with team members to ensure seamless service delivery and a positive work environment. • Handle member concerns efficiently, providing solutions and escalating issues when necessary. • Perform data entry and transaction processing with precision and attention to detail. • Utilize computer systems effectively to manage member accounts and document interactions. • Uphold company standards and policies while fostering trust and transparency with members.
2026-05-06T00:00:00Z

Member Services Representative

Durham, NC
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Member Services Representative to support a busy non-profit service environment in Durham, North Carolina. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and staying organized while managing a high volume of inbound calls. The person in this role will provide responsive assistance to members, handle routine transactions accurately, and maintain strong service standards in a fast-paced call center setting. Responsibilities: • Respond to incoming member calls promptly and provide courteous, solution-focused support. • Assist members with questions, service requests, and general account-related concerns while ensuring a positive experience. • Enter and update information accurately in computer systems while maintaining strong attention to detail. • Process payments and handle cash-related transactions in accordance with established procedures. • Document conversations, actions taken, and follow-up needs thoroughly to support service continuity. • Manage multiple priorities efficiently in a high-volume call center environment without compromising quality. • Type and navigate between systems effectively to complete inquiries and maintain accurate records. • Escalate complex issues appropriately and coordinate with internal teams to help resolve member concerns.
2026-05-12T00:00:00Z

Member Services Coordinator

Edina, MN
onsite
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a Member Services Coordinator to support a positive and informative experience for members while helping them stay current with licensing-related education. This position blends member support, record administration, and program coordination to strengthen engagement and deliver dependable service. The ideal candidate is organized, responsive, and comfortable managing detailed information while collaborating closely with colleagues across daily operations. Responsibilities: • Coordinate administrative activities that support educational programs, including preparation before events and follow-up tasks after completion. • Maintain accurate membership information by entering updates, reviewing records for completeness, and organizing documentation for ongoing use. • Prepare routine reports and track data that help the team understand participation, service needs, and member engagement trends. • Respond to member inquiries with a service-focused approach, helping individuals access benefits, education resources, and relevant support. • Support efforts to increase member value by ensuring services and communications align with development and business needs. • Organize departmental files, procedures, and reference materials to promote consistency and smooth day-to-day operations. • Manage multiple priorities efficiently while working collaboratively with team members to meet deadlines and service expectations. • Contribute to a respectful, cooperative workplace by supporting shared goals and maintaining consistent interactions across the team.
2026-05-08T00:00:00Z

Part Time Medical Enrollment Specialist

Buena Park, CA
onsite
Temporary / Contract
20 - 28 USD / Hourly
A Health Plan in Buena Park for a Part Time Enrollment Specialist who is Bilingual in Spanish and English to join its team. The Part Time Enrollment Specialist will play a vital role in assisting patients with their health insurance enrollment through programs such as Covered California and Medi-Cal. This Part Time Enrollment Specialist is an excellent opportunity for someone passionate about helping individuals navigate the complexities of healthcare coverage. Bilingual in Spanish is a MUST. Key Responsibilities:• Assist patients in completing applications and verifying their eligibility for health insurance programs, including Covered California and Medi-Cal.• Provide clear explanations of insurance options, benefits, and coverage to help patients make informed decisions.• Ensure all enrollment records are accurate by verifying documentation and resolving discrepancies.• Maintain up-to-date records of enrollment activity and manage data entry into internal systems.• Conduct follow-ups with patients to finalize incomplete applications or handle renewal processes.• Collaborate with community outreach teams to support enrollment initiatives and drive awareness.• Deliver excellent customer service by addressing patient inquiries and concerns promptly.• Stay informed about changes in health insurance policies to provide accurate guidance to patients. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement. Please send your resume to Mike [dot] Romero [at] RobertHalf [dot] [com]
2026-05-12T00:00:00Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary / Contract
18.5 - 18.5 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-04-24T00:00:00Z

Member services supervisor

Milford, MA
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Member Services Supervisor to oversee a high-quality experience for members while guiding day-to-day service operations. This role combines team leadership, process improvement, and direct coordination of member programs to strengthen satisfaction, accuracy, and long-term engagement. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage service activities in a fast-paced office environment. Responsibilities:• Direct membership lifecycle activities, ensuring smooth enrollment, account maintenance, and separation processes with careful attention to service quality and accuracy.• Coordinate the planning and support of member-facing activities such as meetings, training sessions, and industry events, representing the organization in a thorough and attentive manner.• Create and refine engagement initiatives that improve the member experience, encourage continued participation, and support retention goals.• Review service metrics and member input to uncover patterns, identify gaps, and propose practical improvements to internal workflows.• Manage projects focused on strengthening member service operations, working closely with internal departments and outside vendors to deliver effective solutions.• Coach, train, and support team members on service procedures, systems usage, and performance expectations, including ongoing development and feedback.• Keep member communications, website materials, and vendor-related documents current, accurate, and aligned with operational needs.• Maintain precise member records in business systems and recommend upgrades or process changes that improve efficiency, including enhancements related to ticketing and member management platforms. For immediate consideration please call me directly, 508-205-2127 Eric Lebow
2026-05-15T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-05-13T00:00:00Z

Member Service Representative

Boston, MA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Member Service Representative to support day-to-day branch operations and deliver attentive service to members in Boston, Massachusetts. This contract opportunity with potential for a permanent role is ideal for someone who enjoys working in a fast-paced banking environment, handling transactions accurately, and building strong member relationships. The person in this role will help members with routine account needs while also introducing relevant financial products and services that enhance their experience. Responsibilities: • Deliver courteous, detail-oriented support to members by answering questions and resolving routine account-related needs. • Process everyday financial transactions such as deposits, withdrawals, loan payments, and account inquiries with a high level of accuracy. • Set up new accounts for both prospective and existing members while ensuring all required documentation is completed properly. • Recommend and explain available credit union products and services, including electronic banking options and debit card solutions, based on member needs. • Accept and post loan and other payments correctly in the system and assist with consumer lending activities, including application intake, loan processing support, and funding of approved loans. • Manage cash drawer operations, complete daily balancing procedures, and perform vault-related teller duties in accordance with branch controls. • Handle debit card servicing tasks such as card orders, activity review through third-party providers, and member assistance with card-related issues or questions. • Follow all applicable banking regulations, federal and state compliance requirements, and internal policies, including Bank Secrecy Act and anti-money laundering standards. • Support additional branch and service activities as needed to help maintain efficient daily operations.
2026-05-13T00:00:00Z

Customer Service Specialist

Corvallis, OR
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our Robert Half is currently seeking to hire qualified and experienced Customer Service Representative to work directly with our clients in the Corvalis area. Successful candidates will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.Responsibilities will include:<ul><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ul>
2026-05-05T00:00:00Z

Customer Service Specialist

Bethlehem, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area. Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers. Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and/or chat</li><li>Resolve customer issues efficiently while maintaining a positive and professional experience</li><li>Process orders, returns, and account updates with accuracy and attention to detail</li><li>Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Identify opportunities to improve processes and enhance the overall customer experience</li></ul>
2026-05-08T00:00:00Z

Customer Service Specialist

Oakland, CA
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are seeking a Customer Support / Escalations Specialist to handle complex customer issues, ensure timely resolutions, and provide a high level of service.Job Description<ul><li>Respond to escalated customer concerns via phone, email, or chat</li><li>Investigate issues and coordinate with internal departments for resolution</li><li>Maintain detailed documentation of customer cases and outcomes</li><li>Identify recurring issues and recommend process improvements</li><li>Provide support to frontline team members on escalated matters</li><li>Ensure customer concerns are resolved in a timely and professional manner</li></ul>
2026-05-08T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-05-13T00:00:00Z

Customer Service Specialist

Saukville, WI
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-05-02T00:00:00Z

Billing & Enrollment Coordinator

Concord, NH
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a detail-oriented Billing & Enrollment Coordinator to support accurate enrollment processing and billing operations within our Financial Services team in Concord, New Hampshire. This position plays an important role in maintaining member and group account accuracy, assisting customers with billing and eligibility questions, and helping ensure timely resolution of account issues. The ideal candidate brings strong administrative skills, sound judgment, and the ability to work effectively with internal teams, employer groups, and external partners. Responsibilities: • Enter enrollment information into company systems with a high level of accuracy, ensuring records align with underwriting rules, eligibility standards, and group agreement requirements. • Respond to questions from internal departments and external clients regarding funding arrangements, eligibility guidelines, and use of the group administration portal. • Promote adoption of electronic billing by guiding groups through setup, providing education on available features, and addressing issues that affect successful usage. • Oversee recurring billing activities, including generating invoices, distributing statements, following up on outstanding balances, and applying account actions in accordance with collection practices. • Prepare account corrections and billing adjustment documentation, and perform audits to verify the accuracy of charges for group risk accounts. • Review enrollment records and supporting reports to identify inconsistencies, complete eligibility updates, and maintain reliable member data. • Partner with third-party administrators, employer groups, vendors, and internal stakeholders to reconcile discrepancies and coordinate monthly billing activity. • Investigate billing and enrollment exceptions, resolve account errors, and provide timely follow-up to customer inquiries.
2026-05-04T00:00:00Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Specialist to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul>
2026-05-04T00:00:00Z

Customer Support Billing Specialist

Milwaukee, WI
onsite
Temporary / Contract
25 - 27 USD / Hourly
We are looking for a detail-oriented Customer Support Billing Specialist to join a software organization in Milwaukee, Wisconsin on a Contract basis. This position supports billing and accounts receivable activities by investigating payment delays, resolving invoice issues, and helping maintain accurate financial records. The ideal candidate brings strong analytical ability, a customer-focused approach, and the ability to work closely with accounting and post-sale teams in a fast-paced onsite environment. Responsibilities: • Review billing records for accuracy, identify discrepancies, and help ensure invoices are issued correctly and on time. • Oversee collection activity by supporting final notice outreach, tracking follow-up efforts, and helping move delinquent accounts toward resolution. • Perform cash reconciliation tasks and assess how payment activity affects account balances and related financial reporting. • Partner with post-sale operations teams to research overdue vendor balances and support accounts receivable follow-up actions. • Provide day-to-day accounting assistance by working with general ledger entries and coordinating with revenue accounting functions. • Use Excel and Salesforce tools to analyze account details, monitor payment trends, and document billing-related activity. • Support payment setup and invoice delivery processes, including troubleshooting workflow issues tied to billing and credit card transactions.
2026-05-15T00:00:00Z

Eligibility Specialist

Houston, TX
remote
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are working with a Houston-based healthcare services organization seeking an experienced RCM Reimbursement Specialist – Appeals & Denials to join their revenue cycle team on a contract‑to‑hire basis. This role plays a critical part in maximizing reimbursement by resolving complex appeals and denied claims across commercial and government payers.This is a fast‑paced, detail‑driven role ideal for someone who thrives in follow‑up‑heavy work and enjoys problem‑solving denial trends.Key Responsibilities<ul><li>Resolve aged claims and appeals lacking payer response via payer portals and outbound calls</li><li>Identify claims requiring first, second, or third‑level appeals and manage accordingly</li><li>Prioritize assigned work queues to focus on timely resolution and high‑value recoveries</li><li>Collaborate with teammates on denial workflows, projects, and queue management</li><li>Identify non‑payment and denial trends; escalate groups of claims to leadership and Market Access partners</li><li>Investigate denial trends identified through analytics and propose corrective solutions</li><li>Share upstream improvement opportunities to prevent future denials</li><li>Coordinate with patients when their participation is required for appeal resolution</li><li>Maintain professionalism and responsiveness in collaboration with Revenue Cycle peers</li><li> </li></ul>
2026-05-11T00:00:00Z

Eligibility Specialist

Dayton, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dependable Eligibility Specialist to join a customer support team in Vandalia, Ohio in a contract-to-permanent capacity. This position focuses on maintaining accurate member records, supporting enrollment-related activities, and providing responsive service through phone and email communication. The ideal candidate is organized, comfortable handling administrative tasks, and able to manage a steady workflow in a weekday office setting. Responsibilities:• Enter and update member information in the designated portal while verifying accuracy and confirming successful submission of records.• Process enrollment-related transactions and maintain eligibility records to support timely and accurate member services.• Communicate with vendors and external representatives as needed to resolve routine questions and support service-related follow-up.• Prepare, review, and distribute reports that help track operational activity and support day-to-day team needs.• Scan, organize, and index documents so files remain accessible, accurate, and properly maintained.• Sort and distribute incoming mail and related materials to ensure timely handling of correspondence.• Respond to inbound inquiries and email messages with clear, service-focused communication.• Support additional order entry, scheduling, and administrative tasks required to keep daily operations running smoothly.
2026-05-07T00:00:00Z

Customer Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z

Customer Support Specialist

Elfin Forest, CA
onsite
Temporary / Contract
21 - 28 USD / Hourly
In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility. Key Responsibilities<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
2026-05-01T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z