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92 results for Member Servicesenrollment Specialist jobs

Enrollment Specialist

Buena Park, CA
onsite
Temporary to Hire
24 - 29 USD / Hourly
We are looking for a dedicated Enrollment Specialist to join our team in Buena Park, California. The Enrollment Specialist will play a vital role in assisting patients with their health insurance enrollment through programs like Covered California and Medi-Cal. This is an excellent opportunity for someone passionate about helping individuals navigate the complexities of healthcare coverage. Key Responsibilities:• Assist patients in completing applications and verifying their eligibility for health insurance programs, including Covered California and Medi-Cal.• Provide clear explanations of insurance options, benefits, and coverage to help patients make informed decisions.• Ensure all enrollment records are accurate by verifying documentation and resolving discrepancies.• Maintain up-to-date records of enrollment activity and manage data entry into internal systems.• Conduct follow-ups with patients to finalize incomplete applications or handle renewal processes.• Collaborate with community outreach teams to support enrollment initiatives and drive awareness.• Deliver excellent customer service by addressing patient inquiries and concerns promptly.• Stay informed about changes in health insurance policies to provide accurate guidance to patients. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-04-23T00:00:00Z

Enrollment Specialist

Reading, PA
onsite
Temporary / Contract
15 - 16 USD / Hourly
We are seeking an organized Enrollment Coordinator to support client re-enrollment processes. This role involves re-engaging clients, collecting and submitting required documentation, maintaining accurate records, and providing ongoing support to ensure program compliance and client success. If you have excellent communication skills and a passion for delivering exceptional service, we encourage you to apply. Responsibilities:<ul><li>Recruit and re-enroll clients into a work program.</li><li>Maintain consistent communication with clients following re-enrollment.</li><li>Collect and organize required documentation from clients on a quarterly basis.</li><li>Ensure timely and accurate submission of all paperwork to meet program requirements.</li><li>Provide support and guidance to clients throughout the re-enrollment process.</li><li>Monitor client progress and address any concerns or questions as needed.</li><li>Maintain accurate client records and update them regularly.</li></ul>
2026-04-22T00:00:00Z

Medical Enrollment Specialist

Buena Park, CA
onsite
Temporary / Contract
21 - 28 USD / Hourly
Our healthcare team is seeking a detail-oriented Medical Insurance Enrollment Specialist with at least two years of experience and fluency in Spanish and English. The ideal candidate is passionate about helping patients navigate insurance processes and enjoys a fast-paced, supportive environment.Responsibilities:<ul><li>Process and review medical insurance enrollments for new and existing patients</li><li>Verify insurance coverage, eligibility, and benefits with various payers</li><li>Collaborate with patients, providers, and insurers to resolve enrollment questions and discrepancies</li><li>Maintain accurate and timely data entry in healthcare management systems</li><li>Communicate benefits information and enrollment outcomes to patients in both Spanish and English</li><li>Ensure compliance with HIPAA and company privacy policies</li><li>Provide exceptional customer service while assisting patients with insurance inquiries</li></ul>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-04-17T00:00:00Z

Member Services Representative

Durham, NC
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a motivated and detail-oriented Member Services Representative to join our team in Durham, North Carolina. In this long-term contract role, you will play a key part in delivering top-notch customer service in a fast-paced call center environment. This position is ideal for someone who thrives on assisting others and enjoys working with technology to resolve customer inquiries efficiently. Responsibilities: • Handle a high volume of inbound calls, providing prompt and courteous assistance to members. • Address and resolve customer inquiries, ensuring satisfaction and timely follow-up. • Accurately process transactions, including payments and account updates, while adhering to cash handling procedures. • Utilize computer systems to input data, track customer interactions, and manage account information. • Maintain a thorough understanding of company policies and services to provide accurate information to members. • Collaborate with team members to ensure seamless service delivery and support. • Identify and escalate complex issues to the appropriate department for resolution. • Meet or exceed performance metrics, including call handling time and customer satisfaction ratings. • Stay updated on new products, services, and system changes to better assist customers.
2026-04-10T00:00:00Z

Member Services Representative

Sacramento, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in Sacramento, California. In this long-term contract role, you will be responsible for delivering exceptional service to members, ensuring their inquiries and concerns are handled efficiently and professionally. If you thrive in a fast-paced environment and enjoy connecting with people, this position offers an excellent opportunity to showcase your customer service skills. Responsibilities: • Respond to inbound calls from members and provide clear and accurate information regarding their inquiries. • Address member concerns with professionalism and empathy, ensuring a positive experience. • Manage patient intake processes efficiently while maintaining attention to detail. • Utilize computer systems, including Salesforce, to document interactions and track member information. • Handle both inbound and outbound calls to resolve issues and assist members effectively. • Demonstrate proficiency in navigating a fast-paced call center environment. • Collaborate with team members to meet service-level agreements and organizational goals. • Provide support to veterans and ensure their specific needs are met with care. • Maintain compliance with all company policies and procedures during member interactions. • Continuously improve processes to enhance the overall member experience.
2026-04-15T00:00:00Z

Member Services Representative

Baton Rouge, LA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team on a contract basis in Baton Rouge, Louisiana. In this role, you will provide exceptional support to members by addressing inquiries, offering tailored solutions, and promoting financial products and services. This position is well-suited for individuals with a strong background in customer service and experience in banking or financial institutions. Responsibilities: • Respond to member inquiries and resolve issues efficiently, ensuring a positive customer experience. • Promote and educate members on financial products and services to meet their needs. • Maintain accurate records of member interactions and transactions in the system. • Handle a high volume of calls in a fast-paced call center environment while maintaining professionalism. • Assist members with account management, including deposits, withdrawals, and balance inquiries. • Collaborate with team members to meet performance goals and service standards. • Uphold compliance with banking regulations and company policies. • Participate in ongoing training to stay updated on financial products and services. • Provide face-to-face customer support as needed, ensuring a personalized approach to service. • Work rotating Saturdays with a flexible day off during the week.
2026-04-10T00:00:00Z

Member Services Representative

Jacksonville, FL
onsite
Temporary / Contract
15.0385 - 17.413 USD / Hourly
We are looking for a Member Services Representative to support members with day-to-day financial transactions and account-related needs in Jacksonville, Florida. This Long-term Contract opportunity is ideal for someone who enjoys delivering attentive service, handling cash accurately, and building strong member relationships in a branch environment. The person in this role will help members navigate products and services, resolve account questions, and contribute to branch growth through dependable support and clear, attentive communication. Responsibilities: • Engage members in meaningful conversations to understand their banking needs and recommend appropriate services or account options. • Handle routine financial transactions such as deposits, withdrawals, transfers, loan payments, and other teller activities with accuracy and efficiency. • Open new accounts, update existing account details, and complete maintenance requests while following established policies and compliance standards. • Investigate member questions, resolve account concerns, and provide clear information about available products, services, and credit union resources. • Manage a personal cash drawer by opening, closing, balancing daily totals, and maintaining approved cash limits throughout the workday. • Support branch operations by recording night deposits, mail deposits, and other controlled transactions as part of dual-control procedures. • Contribute to business development efforts by promoting relevant financial products, making outbound member calls when needed, and helping the branch meet performance goals. • Monitor transactions for irregularities, follow security procedures, and help protect the organization by identifying potentially fraudulent activity or documentation. • Assist with additional branch coverage, electronic member inquiries, translation support, self-assessments, and other assigned projects as needed.
2026-04-21T00:00:00Z

Member Engagement Specialist

Las Vegas, NV
onsite
Temporary to Hire
24 - 26 USD / Hourly
We are seeking a Member Engagement Specialist who brings a strong customer-first mindset, professionalism, and a positive, welcoming presence to every interaction. This role is ideal for someone with a background in retail, front-desk support, or customer-facing administrative work who thrives in a fast-paced environment and enjoys helping others.As a vital member of the team, the Member Engagement Specialist is responsible for delivering exceptional service to association members while supporting the smooth day-to-day operations of the front office. This individual will serve as a central point of contact for members and play an important role in maintaining the organization’s professional image and reputation. Key Responsibilities<ul><li>Provide outstanding front-line service to members, guests, and visitors in person, by phone, and electronically</li><li>Create a warm, professional, and welcoming front-office experience</li><li>Serve as a primary point of contact for member inquiries, requests, and concerns</li><li>Handle a variety of administrative support tasks with minimal supervision and a high level of accuracy</li><li>Manage multiple responsibilities at once, including assisting members while completing computer-based tasks</li><li>Maintain confidentiality when handling sensitive information</li><li>Support daily front-office operations and help ensure an organized, efficient workplace</li><li>Respond professionally and calmly in challenging customer service situations</li></ul>
2026-04-23T00:00:00Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary / Contract
18.5 - 18.5 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-03-20T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-04-20T00:00:00Z

Client Services Specialist

Boston, MA
onsite
Temporary / Contract
30 - 32 USD / Hourly
This position supports the Investment Consulting Services team with a blend of operational and administrative responsibilities. The role acts as a liaison with investment managers, vendors, custodians, and clients, handling client paperwork (brokerage accounts, agreements, trade authorizations), tracking and logging financial transactions, and coordinating compliance for client documentation. Additional duties include preparing tax packages, supporting client meetings, organizing financial documents, and facilitating communications between clients and staff. Key Qualifications & Experience to Target: Associate’s Degree or higher (Bachelor’s preferred but not required). Minimum 2 years of administrative support experience in a detail oriented services environment; prior experience in wealth management, investment, or tax/accounting firms is strongly preferred. Strong client service orientation, professionalism, and teamwork mindset. High attention to detail, process-orientation, and ability to manage transactional accuracy/compliance. Proven ability to manage multiple deadlines independently and proactively. Superior communication skills (both verbal and written) for working with internal and external stakeholders of varying seniority. Advanced proficiency in Microsoft Excel and PowerPoint. Solid experience with Teams, Word, and Outlook. Demonstrated experience tracking transactions, preparing or filing sensitive client documentation, and organizing meetings/materials. Comfort working in a fast-paced, high-accountability environment.
2026-04-22T00:00:00Z

Customer Service Specialist

Oakland, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Customer Service SpecialistServe as a primary contact for clients, assisting with orders, inquiries, and issue resolution to ensure an excellent customer experience.Job Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Resolve customer complaints and track cases.</li><li>Document customer interactions in CRM software.</li><li>Collaborate with team members to achieve service goals.</li></ul>
2026-04-10T00:00:00Z

Customer Service Specialist

Chicago, IL
onsite
Temporary / Contract
30 - 32 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. The Position pays between $30.00-32.00 an hour. Primary Responsibilities:• Develop mutually rewarding working relationships with customers through superior customer service• Receive and process orders with an exceptional accuracy level of 95% or better into order system• Send customer confirmation of order receipt within 3 hours of order entry• Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)• Serve as the customers advocate by solving problems on the customer’s behalf by engaging right departments and people (including but not limited to product specs, logistical issues, or other related issues)• Review, edit and report on the company’s on time in full (OTIF) performance• Coordinate with logistics to record and maintain freight rates systematically and in compliance with customer contracts• Review outbound reports to ensure customer orders are shipped in accordance with schedule and communicate with customer or logistics to resolve any missed or late shipments• Process, monitor and review various customer reports or account information and communicates to the customer or sales team• Cross check other customer account specialists order entries for accuracy daily• Support other customer accounts as needed• Provide necessary follow-up and initiates correspondence to customers• Achieve KPI’s set forth by the company and/or department• Perform other duties as assigned
2026-04-07T00:00:00Z

Customer Service Specialist

Akron, OH
onsite
Temporary / Contract
20.5 - 21 USD / Hourly
We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth. This is a hybrid role, 4 days on site. Must be local in Akron or surrounding areas. Responsibilities:• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.• Participate in trade shows and association meetings to represent the company and support promotional activities.• Collaborate with internal teams to ensure accurate and efficient order processing.• Monitor sales metrics and prepare reports to assist in decision-making.• Coordinate schedules and travel arrangements for sales events.• Maintain organized records of sales transactions and client correspondence.• Assist with inside sales activities, including follow-ups and lead generation.• Support direct sales efforts by identifying opportunities and engaging with potential customers.• Stay informed about industry trends to provide insights and recommendations for sales strategies.
2026-04-08T00:00:00Z

Customer Service Specialist

Saukville, WI
onsite
Permanent / Full Time
65000 - 78000 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-04-13T00:00:00Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our renowned Honolulu resort seeks an upbeat and reliable Customer Service Specialist to support our guests across various touchpoints. If you’re passionate about creating memorable visitor experiences on Oahu, we want to hear from you. Preference is given to Hawaii residents due to on-site work requirements. Please call us at 808-531-0800 to apply. Responsibilities:<ul><li>Answer guest questions and provide information about resort amenities and local attractions</li><li>Handle phone and in-person reservation requests, modifications, and confirmations</li><li>Resolve guest concerns with empathy and professionalism</li><li>Collaborate with housekeeping, maintenance, and management to address special requests</li><li>Assist with check-in/check-out processes at the front desk as needed</li><li>Maintain accurate records of all guest interactions</li><li>Deliver exceptional customer service in all interactions</li></ul>
2026-04-10T00:00:00Z

Director of Enrollment & Eligibility

Las Vegas, NV
onsite
Permanent / Full Time
125000 - 150000 USD / Yearly
About The Role The Director of Enrollment & Eligibility is a senior operational leader responsible for hands-on, day-to-day oversight of eligibility and employer contribution operations within a complex Taft-Hartley environment. This role requires a strong on-site presence and active involvement in daily production, issue resolution, and operational oversight. The Director works directly with Managers, Supervisors, and staff to ensure accurate employer reporting, contribution reconciliation, eligibility processing, and regulatory compliance. The Director also serves as a primary operational liaison to the client/Fund, providing daily support, operational updates, and issue management to ensure performance meets client expectations and trust requirements. Primary Responsibilities• Provide daily on-site leadership across Enrollment, Eligibility, and Contribution Accounting functions.• Monitor production volumes, backlog, aging items, and quality metrics.• Provide direct guidance on complex employer file issues, eligibility escalations, and contribution discrepancies.• Participate in transaction review and operational quality oversight as needed.• Lead operational huddles and drive issue resolution. Client & Fund Engagement• Serve as a day-to-day operational contact for client/Fund representatives.• Respond to client inquiries regarding eligibility, employer reporting, contributions, and operational performance.• Provide status updates, issue summaries, and resolution timelines.• Participate in recurring client meetings and operational reviews.• Support trustee and client reporting, including operational metrics and issue tracking.• Identify operational risks or trends and recommend solutions. Contribution Accounting• Oversee employer hours processing, contribution posting, reconciliation, and delinquency tracking.• Resolve complex variances impacting eligibility or financial reporting.• Partner with Finance to ensure reconciliation accuracy and audit readiness.• Ensure proper application of contribution rules, retroactive adjustments, work-unit conversions, and self-pay processes. Enrollment & Eligibility Oversight• Ensure timely and accurate eligibility determinations based on employer contributions and hours.• Support complex cases including reinstatements, retroactive changes, and open enrollment.• Ensure consistent application of plan rules and collective bargaining requirements. Compliance & Controls• Maintain strong internal controls and operational review processes.• Ensure compliance with ERISA, DOL, HIPAA, ACA, and plan requirements.• Support internal, external, and client audits. Cross-Functional Leadership• Partner with Finance, IT, Customer Service, and Client Services to resolve operational issues.• Translate operational and client needs into process or system improvement requirements.• Support new client implementations and operational stabilization efforts.
2026-04-20T00:00:00Z

Provider Enrollment Coordinator

Orlando, FL
onsite
Temporary to Hire
22 - 28 USD / Hourly
We are looking for a highly organized and proactive Provider Enrollment Coordinator to join our team in Orlando, Florida. This is a fully remote position, and we are only seeking candidates located in the Central Florida area to align with our team’s needs. In this role, you will support independent medical practices by handling administrative tasks related to insurance enrollment, ensuring they can focus on delivering exceptional patient care. This is a permanent placement opportunity with the potential for long-term growth in a company dedicated to improving healthcare services. Responsibilities:• Coordinating with the practice on providing onboarding and enrollment with governmental and commercial insurances.• Complete and submit insurance enrollment applications on behalf of healthcare providers.• Collaborate with medical practices to determine the most suitable insurance options for their needs.• Communicate regularly with clients to ensure smooth enrollment processes and address any questions or concerns.• Maintain accurate records and documentation for all enrollment activities.• Monitor application statuses and follow up with insurance companies as needed to ensure timely approvals.• Provide exceptional customer service by responding promptly to inquiries and resolving issues efficiently.• Coordinate with internal teams to ensure seamless integration of services and compliance with industry standards.• Proactively identify and resolve potential problems to ensure smooth operations.• Keep up-to-date with changes in healthcare regulations and insurance requirements.• Assist with scheduling and logistics to streamline provider enrollment processes.
2026-04-14T00:00:00Z

Patient Services Specialist

Atlanta, GA
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a dedicated Patient Services Specialist to join our team in Atlanta, Georgia. This Contract to permanent position plays a vital role in supporting the operations of our medical devices company, particularly by managing and coordinating WatchPat devices. The ideal candidate will bring exceptional organizational skills and a strong customer service mindset to ensure smooth processes and positive patient experiences. Responsibilities: • Enter and process new patient information accurately using internal systems and Salesforce. • Initialize medical devices for patients through the internal system. • Manage and update all necessary paperwork for each device and customer. • Create shipping labels with precision and ensure timely delivery. • Upload patient reports into the system for accurate record-keeping. • Monitor and track the delivery and return of devices to and from patients. • Assist with scheduling and tracking patients and devices when needed. • Identify potential delivery issues, communicate effectively with internal teams and customers, and resolve concerns promptly. • Maintain regular attendance and adhere to all safety policies and procedures.
2026-04-20T00:00:00Z

Senior Patient Services Specialist

San Pedro, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are looking for a dedicated and compassionate Senior Patient Registration Services Specialist to join our team in the South Bay. In this role, you will play a vital part in ensuring a seamless patient registration process, delivering top-notch customer service, and supporting process improvements within the department. Key Responsibilities:• Oversee the patient registration process by collecting and verifying accurate demographic and insurance information.• Obtain prior authorizations and ensure timely insurance notifications to support seamless service delivery.• Complete financial clearance procedures and manage patient liability collections before, during, or after the time of service.• Act as a role model and resource for peers, providing guidance and expertise in patient access and registration functions.• Identify trends and recommend process improvements to enhance operational efficiency and patient satisfaction.• Greet and assist patients, visitors, and caregivers with a focus on delivering compassionate, customer-centered care.• Ensure compliance with regulations and documentation requirements, maintaining accuracy and timeliness in all records.• Collaborate with supervisors and team members to uphold organizational values and promote a positive patient experience.• Serve as a functional expert, addressing complex patient access issues and supporting department training initiatives.• Maintain a strong understanding of the organization’s mission and values, reflecting them in all interactions. Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-04-14T00:00:00Z

Customer Support Specialist

San Diego, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
About the Organization:Our client is a mission-driven nonprofit dedicated and they are seeking a compassionate and detail-oriented Customer Support Specialist to join their team and help provide exceptional support to their clients, partners, and community members.Role Overview:The Customer Support Specialist will serve as the first point of contact for individuals seeking assistance, information, or resources. This role requires excellent communication skills, empathy, and a commitment to helping others. The ideal candidate will thrive in a fast-paced environment while maintaining professionalism and a client-focused approach.Key Responsibilities:<ul><li>Respond promptly to inquiries via phone, email, and other communication channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Maintain detailed records of interactions and client requests in internal systems.</li><li>Collaborate with internal teams to resolve issues efficiently and ensure a positive client experience.</li><li>Assist with data entry and reporting to support organizational tracking and performance metrics.</li><li>Identify opportunities to improve customer service processes and suggest enhancements.</li></ul>
2026-04-03T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-04-13T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to join our team and deliver exceptional service to our clients. This role is critical in shaping the customer experience, resolving inquiries, and supporting business success. Responsibilities:• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.• Troubleshoot and resolve product or service issues effectively.• Document customer interactions and resolutions in CRM software.• Collaborate with internal teams to escalate and resolve complex customer concerns.• Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z