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61 results for Member Servicesenrollment Specialist jobs

Member Services Representative

Kaukauna, WI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dedicated and customer-focused individual with strong attention to detail to join our team as a Member Services Representative in Kaukauna, Wisconsin. This position is a Contract role and requires a motivated individual who can deliver exceptional service to our members while handling a variety of financial inquiries. As the first point of contact, you will play a key role in ensuring member satisfaction and promoting the benefits of credit union membership. Responsibilities: • Assist members with incoming and outgoing calls, addressing inquiries, processing transactions, and resolving issues promptly and efficiently. • Educate members on the advantages of credit union membership and the range of financial services available. • Deliver outstanding customer service through a friendly and detail-oriented approach that enhances member experiences. • Maintain up-to-date knowledge of credit union products, procedures, and compliance regulations to provide accurate information and assistance. • Collaborate with team members to ensure seamless service delivery and a positive work environment. • Handle member concerns efficiently, providing solutions and escalating issues when necessary. • Perform data entry and transaction processing with precision and attention to detail. • Utilize computer systems effectively to manage member accounts and document interactions. • Uphold company standards and policies while fostering trust and transparency with members.
2026-06-03T00:00:00Z

Member Services Representative

Durham, NC
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Member Services Representative to support a non-profit organization through a Long-term Contract assignment. This position is ideal for someone who thrives in a high-volume call center setting, enjoys helping members with patience, and can navigate computer-based tasks efficiently. The role requires strong communication, accurate data entry, and a service-focused approach to handling inbound member inquiries. Responsibilities: • Respond to a steady flow of incoming calls and provide courteous, timely assistance to members with questions, concerns, and service needs. • Enter and update member information accurately while navigating multiple computer systems during live interactions. • Deliver clear guidance on programs, services, and account-related matters in a detail-oriented and empathetic manner. • Maintain detailed records of conversations, actions taken, and follow-up needs to support service continuity. • Process routine transactions, including handling payments or cash-related activities, in accordance with established procedures. • Resolve member issues efficiently by identifying needs, researching information, and escalating complex matters when appropriate. • Meet performance expectations for responsiveness, accuracy, and quality in a fast-paced customer service environment.
2026-06-02T00:00:00Z

Member Services Representative

Wilson, NC
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Member Services Representative to support a non-profit organization in Wilson, North Carolina through a Long-term Contract opportunity. This position is ideal for someone who thrives in a high-volume service environment, communicates clearly with members, and handles daily interactions with professionalism and accuracy. The role focuses on delivering responsive assistance, maintaining reliable records, and creating a positive experience for every caller and visitor. Responsibilities: • Respond to a high volume of member inquiries by phone and provide timely, courteous support. • Assist individuals with account questions, service requests, and general program information while ensuring accurate documentation. • Enter, update, and maintain member information in computer systems with strong attention to detail. • Process cash transactions and related payments in accordance with established procedures. • Type notes, correspondence, and service records efficiently to keep files current and complete. • Resolve routine service concerns by identifying member needs and delivering appropriate solutions or next steps. • Support front-line service operations in a fast-moving call center setting while meeting quality and responsiveness expectations. • Work collaboratively with internal team members to ensure consistent service and smooth daily operations.
2026-05-27T00:00:00Z

Member services supervisor

Milford, MA
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Member Services Supervisor to oversee a high-quality experience for members while guiding day-to-day service operations. This role combines team leadership, process improvement, and direct coordination of member programs to strengthen satisfaction, accuracy, and long-term engagement. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage service activities in a fast-paced office environment. Responsibilities:• Direct membership lifecycle activities, ensuring smooth enrollment, account maintenance, and separation processes with careful attention to service quality and accuracy.• Coordinate the planning and support of member-facing activities such as meetings, training sessions, and industry events, representing the organization in a thorough and attentive manner.• Create and refine engagement initiatives that improve the member experience, encourage continued participation, and support retention goals.• Review service metrics and member input to uncover patterns, identify gaps, and propose practical improvements to internal workflows.• Manage projects focused on strengthening member service operations, working closely with internal departments and outside vendors to deliver effective solutions.• Coach, train, and support team members on service procedures, systems usage, and performance expectations, including ongoing development and feedback.• Keep member communications, website materials, and vendor-related documents current, accurate, and aligned with operational needs.• Maintain precise member records in business systems and recommend upgrades or process changes that improve efficiency, including enhancements related to ticketing and member management platforms. For immediate consideration please call me directly, 508-205-2127 Eric Lebow
2026-05-15T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-06-03T00:00:00Z

Client Services Specialist

Las Vegas, NV
onsite
Temporary to Hire
25 - 28 USD / Hourly
We are looking for a Client Services Specialist to support client service and policy administration activities within the insurance industry in Las Vegas. This contract to permanent opportunity is ideal for someone who enjoys balancing customer communication with detailed operational work in a fast-paced, team-oriented setting. The person in this role will help keep applications moving forward, provide timely updates to clients and carrier partners, and contribute to a positive service experience through accuracy, responsiveness, and professionalism. Responsibilities:• Communicate with clients regularly to share application progress, answer questions, and ensure they remain informed throughout the service process.• Coordinate with insurance carriers to obtain updates, resolve outstanding items, and maintain momentum on pending policy activity within expected timeframes.• Review new leads and application materials carefully, verify completeness and accuracy, and address discrepancies before processing moves forward.• Maintain organized records, update customer and policy information, and track follow-up actions using internal systems and standard office software.• Prepare reports, manage correspondence, and use tools such as Outlook, Word, and Excel to support daily workflow and service reporting.• Respond to client concerns with empathy, offering clear guidance and practical solutions when issues arise.• Adjust to changing business needs by assisting with priority shifts, administrative support tasks, and additional projects assigned by leadership.• Represent the organization in a detail oriented and service-focused manner through dependable communication and strong attention to detail.
2026-05-20T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-05-13T00:00:00Z

Members Services Analyst

Philadelphia, PA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Members Services Analyst to support member-facing initiatives that strengthen healthcare collaboration in Philadelphia, Pennsylvania. This role blends project coordination, business analysis, and relationship management to help participating organizations adopt services, improve data exchange, and realize operational value. The ideal candidate is comfortable working across technical and non-technical teams, monitoring project progress, and translating business needs into practical solutions. Success in this position requires strong communication, analytical thinking, and the ability to manage multiple priorities in a healthcare-focused environment. Responsibilities: • Direct cross-functional initiatives tied to organizational priorities, establishing clear schedules, deliverables, and resource plans to keep work moving forward. • Monitor timelines, dependencies, budget considerations, and potential obstacles, then communicate progress and emerging concerns to stakeholders and leadership. • Guide changes to project scope by assessing business impact and coordinating appropriate approvals, documentation, and follow-up actions. • Build and sustain productive relationships with member organizations across the healthcare landscape, serving as a trusted point of contact for ongoing needs and opportunities. • Support the enrollment and onboarding of new member organizations by coordinating implementation steps, training activities, and early-stage engagement efforts. • Lead recurring discussions with participating organizations to review adoption, service usage, project updates, and possibilities for expanded participation. • Coordinate onboarding and activation of healthcare data connections, including HL7-based interfaces and related interoperability requirements. • Partner with provider organizations to address regulatory and data-sharing expectations while supporting post-launch activities such as service enhancements, migrations, and issue resolution. • Review data quality, testing materials, and technical documentation to improve consistency, support implementation accuracy, and strengthen member experience. • Evaluate utilization and operational trends to identify opportunities for process improvement, stronger adoption, and enhanced member value, while maintaining engagement resources and supporting account activity tracking in Salesforce.
2026-06-03T00:00:00Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Specialist to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul>
2026-05-29T00:00:00Z

Provider Enrollment Coordinator

Orlando, FL
onsite
Temporary to Hire
22 - 28 USD / Hourly
We are looking for a highly organized and proactive Provider Enrollment Coordinator to join our team in Orlando, Florida. This is a fully remote position, and we are only seeking candidates located in the Central Florida area to align with our team’s needs. In this role, you will support independent medical practices by handling administrative tasks related to insurance enrollment and credentialing, ensuring they can focus on delivering exceptional patient care. This is a permanent placement opportunity with the potential for long-term growth in a company dedicated to improving healthcare services. Responsibilities:• Coordinating with the practice on providing onboarding and enrollment with governmental and commercial insurances.• Complete and submit insurance enrollment applications on behalf of healthcare providers.• Collaborate with medical practices to determine the most suitable insurance options for their needs.• Communicate regularly with clients to ensure smooth enrollment processes and address any questions or concerns.• Maintain accurate records and documentation for all enrollment activities.• Monitor application statuses and follow up with insurance companies as needed to ensure timely approvals.• Provide exceptional customer service by responding promptly to inquiries and resolving issues efficiently.• Coordinate with internal teams to ensure seamless integration of services and compliance with industry standards.• Proactively identify and resolve potential problems to ensure smooth operations.• Keep up-to-date with changes in healthcare regulations and insurance requirements.• Assist with scheduling and logistics to streamline provider enrollment processes.
2026-06-03T00:00:00Z

Account Services Specialist

Atlanta, GA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for an organized Account Services Specialist to join our Medical Devices team in Atlanta, Georgia. This Long-term Contract position plays a key role in coordinating the preparation, movement, and tracking of sleep testing equipment while supporting clinics and internal partners with accurate updates and documentation. The person in this role will help keep device operations running smoothly by balancing logistics, recordkeeping, and day-to-day administrative support in a fast-paced healthcare environment. Responsibilities: • Prepare, inspect, and ready sleep testing equipment for patient use, ensuring each device meets quality and usage standards before shipment. • Arrange outbound and return deliveries by creating shipping documentation, coordinating carriers, and monitoring package movement from dispatch through receipt. • Maintain visibility into device inventory by tracking stock levels, shipment status, and turnaround times to support timely fulfillment. • Record order details, shipment activity, and device updates in internal platforms, including Salesforce, with a strong focus on accuracy. • Review incoming and outgoing documentation to confirm required forms and supporting materials are complete and properly filed. • Upload reports and related records into internal databases so information is accessible, current, and compliant with process requirements. • Communicate with clinics, healthcare providers, and internal teams to provide status updates, resolve issues, and support smooth order progression. • Assist with device lifecycle and inventory control activities, including identifying delays, flagging exceptions, and supporting operational projects as needed.
2026-06-04T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-05-22T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-06-05T00:00:00Z

Onboarding Specialist

Gibsonia, PA
onsite
Temporary / Contract
25 - 27 USD / Hourly
We are primarily seeking an Onboarding Specialist to support onboarding operations during a 5-month contract assignment. This role will focus heavily on coordinating new hire onboarding activities, including scheduling pre-employment requirements, entering employees into Paycom, managing onboarding documentation, and assisting with new hire orientation logistics. The position is Monday through Friday, 7:30 AM – 4:00 PM, and offers a pay rate of $25–$27 per hour. While there may be some light recruiting support (reviewing applications and following up with candidates), the primary focus will be onboarding rather than sourcing or full-cycle recruitment. This is a great opportunity for someone with administrative or onboarding experience who enjoys a structured, detail-oriented role. Responsibilities:• Create employment documents, issue offer materials, and launch pre-employment screening steps for selected candidates.• Monitor each candidate’s progress through recruitment and onboarding by maintaining accurate records in spreadsheets and internal HR platforms.• Administer onboarding documents through Paycom, review submissions for completeness, and update records when changes are needed.• Arrange pre-start appointments, send orientation invitations, and assist with day-one logistics such as identification badge preparation.• Maintain reporting related to onboarding activity, including routine updates, quarterly tracking, and weekly communication to internal teams.• Support recruiting efforts for assigned openings by posting roles, tracking applicants, and keeping requisition details current in the applicant system.• Close filled job postings, follow open position activity, and work with leadership to stay aligned on staffing priorities.• Handle additional administrative processes such as volunteer application coordination, class enrollment documentation, student letter preparation, and employee badge access updates.• Produce scheduled onboarding and rehire reports for payroll support and assist with internal transfer documentation, including related job and offer materials.
2026-06-05T00:00:00Z

Customer Account Specialist

Washougal, WA
onsite
Temporary / Contract
28 - 32 USD / Hourly
We are seeking a Customer Account Specialist in Southwest Washington to support order execution and client communication for a contract position in the aerospace industry. In this role, you will serve as a key point of contact for customers while coordinating with cross-functional teams to keep orders moving efficiently from quote through delivery. The ideal candidate brings strong follow-through, sound judgment, and the ability to translate product and process information into clear updates and practical solutions for customers. Responsibilities:• Manage customer orders throughout the full fulfillment process, ensuring each step is completed accurately and on schedule from initial quote to final delivery communication.• Maintain detailed order activity records by entering transactions, updates, and customer interactions into company systems while monitoring progress and open action items.• Build productive relationships with assigned accounts by responding promptly to inquiries, resolving concerns, and providing clear status updates based on order activity.• Partner with manufacturing, quality, purchasing, engineering, and finance teams to remove obstacles and support the timely flow of orders through the business.• Develop a strong understanding of company products and processes in order to provide reliable guidance and set accurate expectations for customers.• Review order patterns, customer feedback, and market signals to help identify growth opportunities and improve account support strategies.• Analyze pending and historical demand to assist with forecasting and to support purchasing, inventory, and production planning decisions.• Adapt to changing priorities and manage workload effectively to help ensure consistent service levels and on-time order fulfillment.• Contribute to continuous improvement by documenting trends, sharing effective practices with colleagues, and recommending updates based on recurring customer concerns.
2026-06-04T00:00:00Z

Manager of Member Services

Indianapolis, IN
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
We are looking for an experienced Manager of Member Services to oversee daily customer support operations in Indianapolis, Indiana. This role leads a member-facing team, ensures consistent service quality, and helps build an efficient department through strong staffing and scheduling practices. The ideal candidate brings a hands-on leadership style, sound judgment in hiring and coaching, and a focus on balancing service excellence with cost awareness. **WORK HOURS** - This role is scheduled for a regular shift from 3:30 PM to 12:00 AM each workday. Responsibilities:• Direct the day-to-day work of a member services team, setting expectations and maintaining accountability for performance.• Create and adjust staff schedules to support service levels, coverage needs, and operational efficiency.• Lead recruitment efforts by interviewing candidates, identifying suitable talent, and making informed hiring decisions.• Onboard and develop new team members through structured training, coaching, and ongoing performance support.• Guide the team in delivering high-quality assistance to customers across call center and member service interactions.• Monitor departmental spending and make practical decisions that help manage costs while maintaining service standards.• Provide team leadership through regular feedback, issue resolution, and continuous improvement of service processes.
2026-06-05T00:00:00Z

Customer Success Specialist

Plano, TX
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Plano, Texas in a contract capacity with the potential for a long-term opportunity. This position supports business customers by managing order-related activity, responding to service requests, and keeping day-to-day account information accurate and up to date. The role also contributes to billing operations and monthly financial reporting, making it a strong fit for someone who is organized, service-minded, and comfortable handling administrative details in a fast-paced IT software environment. Responsibilities: • Provide timely support to business clients by resolving questions, addressing service needs, and maintaining a high-quality customer experience across phone and email channels. • Coordinate order processing from initial request through completion, ensuring records are accurate and customer expectations are clearly communicated. • Maintain inventory information and assist with product availability tracking to support smooth fulfillment activities. • Support shipping and receiving tasks on an occasional basis, helping manage related documentation and status updates when needed. • Prepare and issue customer invoices, manage billing follow-up communications, and respond to questions related to charges or payment status. • Create and process credit notes with proper supporting records, ensuring documentation is complete and aligned with internal standards. • Perform data entry and general administrative work to keep customer, order, and billing information current and organized. • Complete monthly financial reporting activities accurately and within expected deadlines to support business operations.
2026-06-04T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Success Specialist to support policyholders and customers with prompt, attentive service in Omaha, Nebraska. This Long-term Contract position is ideal for someone who thrives in a fast-paced insurance environment, communicates clearly across phone and email, and enjoys helping customers resolve service-related issues. The role focuses on delivering a positive client experience by addressing inquiries, troubleshooting access and connectivity concerns, and guiding customers through solutions with accuracy and care. Responsibilities:• Respond to customer inquiries through inbound calls and email while providing courteous, solution-focused support• Assist customers with account-related questions and service needs by gathering details, clarifying concerns, and offering accurate information• Troubleshoot connectivity and access issues by identifying root causes and walking customers through practical next steps• Navigate multiple browser windows and internal systems efficiently to research cases and document interactions• Maintain clear written correspondence that reflects accuracy and a strong customer-first mindset• Monitor open issues and follow up as needed to ensure concerns are fully addressed and resolved in a timely manner• Collaborate with internal teams when escalations are needed to support customer retention and service quality
2026-06-02T00:00:00Z

Customer Success Specialist

West Des Moines, IA
onsite
Temporary to Hire
20 - 22 USD / Hourly
If you’re the kind of professional who takes pride in delivering a seamless customer experience—and you know the details matter just as much as the conversation—this opportunity is worth your attention. A growing insurance organization in West Des Moines is seeking a Customer Success Specialist to support new business operations and serve as a trusted point of contact for agents. What You’ll Do:<ul><li>Provide prompt, professional responses to incoming customer inquiries related to new business services</li><li>Guide clients through policy questions, account updates, and service-related needs</li><li>Accurately enter and maintain customer data across internal systems</li><li>Utilize CRM and internal tools to document interactions and track follow-ups</li><li>Review new business submissions, identify discrepancies, and support processing efforts</li><li>Communicate effectively with both customers and internal teams via phone and email</li></ul>If you are someone who thrives in a structured but fast-paced environment, please apply to this role today! 515.706.4974 or apply through our Robert Half website.
2026-05-26T00:00:00Z

Customer Success Specialist

Meridian, ID
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Meridian, Idaho on a Contract basis. In this role, you will help deliver responsive service across e-commerce channels by assisting customers, supporting order activity, and keeping records accurate and up to date. This position is well suited for someone who enjoys solving routine customer needs, staying organized in a fast-paced environment, and collaborating closely with internal team members to maintain a positive customer experience. Responsibilities: • Respond to customer inquiries across online channels with timely updates on orders, shipments, and product-related questions. • Identify situations that require additional support and route more complex customer concerns to the appropriate team lead. • Assist with return, refund, and cancellation requests while maintaining accurate tracking of related activity. • Review supporting documents for customer returns and credits and help ensure information is ready for internal financial processing. • Monitor incoming marketplace and website messages, prioritize urgent issues, and help maintain consistent response coverage. • Support online operations by checking customer feedback activity, assisting with basic inventory verification, and updating order details in business systems. • Keep customer and order records organized and accurate to support smooth day-to-day service operations. • Coordinate with warehouse teams to help ensure orders are directed appropriately and processed efficiently. • Provide general administrative and operational assistance to the customer support function as business needs evolve.
2026-06-04T00:00:00Z

Customer Success Specialist

Phoenix, AZ
onsite
Temporary to Hire
25 - 26.44 USD / Hourly
We are looking for a Customer Success Specialist to join a healthcare technology team in Phoenix, Arizona. This hybrid position focuses on helping clients use a SaaS platform effectively by addressing support needs, resolving application issues, and providing clear guidance on system functionality. The role is ideal for someone who enjoys delivering responsive service, navigating technical questions, and building positive client experiences in a fast-paced support setting. Responsibilities:• Respond to client questions and support requests through a queue-based workflow, ensuring timely and thorough follow-up.• Investigate and resolve basic application issues related to errors, setup concerns, and day-to-day system usage.• Assist users with platform navigation, feature adoption, and general how-to guidance to improve confidence with the software.• Support customers with questions tied to front-office processes, clinical workflows, and routine operational tasks within the system.• Provide a high standard of service by communicating clearly, showing urgency, and keeping clients informed until issues are addressed.• Route more advanced or specialized problems to higher-level technical teams when additional expertise is needed.• Help create and update internal and client-facing knowledge articles, troubleshooting steps, and frequently asked questions.• Partner with cross-functional teams to speed issue resolution and promote a consistent support experience.
2026-06-04T00:00:00Z

Medical Billing Specialist

Lantana, FL
remote
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Medical Billing Specialist to support billing operations for a senior living and skilled nursing environment in Florida. This contract opportunity with permanent potential is ideal for someone with hands-on experience managing skilled nursing facility claims and receivables in a remote setting. The person in this role will help maintain accurate billing workflows, resolve claim issues efficiently, and contribute to timely reimbursement across healthcare billing systems. Responsibilities: • Prepare, review, and submit medical claims for skilled nursing and long-term care services with close attention to accuracy and payer requirements. • Investigate billing discrepancies, correct claim errors, and follow through on denied or rejected submissions to improve reimbursement outcomes. • Manage account follow-up activities, including collections work, payment research, and resolution of outstanding balances. • Use billing platforms and clearinghouse tools to process claims and monitor claim status. • Verify coding and claim details before submission to help reduce delays, underpayments, and avoidable denials. • Coordinate with internal teams to gather documentation, clarify billing questions, and support complete and compliant claim processing. • Track remittance activity, post payment information as needed, and reconcile billing records to maintain organized account data. • Support electronic billing workflows involving systems when required for payer communication and claim review.
2026-06-05T00:00:00Z

Medical Billing Specialist

French Camp, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position requires expertise in managing complex billing processes, interpreting healthcare policies, and providing exceptional customer service to patients and clients. The ideal candidate will bring advanced knowledge of billing systems, claim administration, and financial operations to ensure accuracy and efficiency in all tasks. Responsibilities:• Handle specialized and intricate billing processes, including accounts receivable and appeals management.• Research and apply healthcare policies, regulations, and procedures to support accurate claim administration.• Compile, maintain, and process financial data for billing, reimbursement, and reporting purposes.• Utilize advanced systems and software such as Allscripts, Cerner Technologies, and EHR systems to manage patient information and billing records.• Conduct in-depth reviews of legal, custody, and medical records to ensure compliance with reimbursement requirements.• Provide clear and effective communication with patients, clients, and external agencies to address inquiries and resolve billing issues.• Develop and maintain spreadsheets or databases to track financial operations and generate detailed reports.• Prepare and review complex documents, including insurance claims, treatment authorization forms, and subpoenas.• Train or oversee clerical staff as needed, ensuring adherence to office practices and procedures.• Assist in coordinating administrative functions, such as payroll, purchasing, and inventory management.For immediate consideration please contact Cortney at 209-225-2014
2026-06-02T00:00:00Z

Medical Billing Specialist

Merrillville, IN
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Medical Billing Specialist to join a healthcare team in Merrillville, Indiana. This contract-to-permanent opportunity is ideal for someone who can manage billing activities accurately, follow claims through the reimbursement cycle, and support steady cash flow in a fast-paced environment. The role requires strong attention to detail, working knowledge of medical billing and coding practices, and the ability to resolve account issues efficiently. Responsibilities: • Prepare and submit medical claims accurately and on schedule to support timely reimbursement. • Review billing documentation and coding details to identify errors, missing information, or claim discrepancies before submission. • Monitor unpaid or denied claims, investigate the cause, and take corrective action to improve collection outcomes. • Communicate with payers, patients, and internal staff to resolve billing questions and outstanding account balances. • Maintain detailed records of claim activity, payment updates, and follow-up efforts within the billing system. • Apply medical billing and coding knowledge to ensure charges align with supporting documentation and payer requirements. • Assist with accounts receivable follow-up to reduce aging balances and keep reimbursement activity moving forward. • Support billing operations using Athena software and contribute to process updates within the department as needed.
2026-05-19T00:00:00Z

Medical Billing Specialist

Richmond, VA
remote
Temporary to Hire
23 - 24 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to support revenue cycle operations for a healthcare organization in Richmond, Virginia. This contract opportunity with permanent potential is ideal for someone who brings strong knowledge of medical claims, insurance billing, and account follow-up in a fast-paced office setting. The person in this role will help drive timely reimbursement, resolve claim issues efficiently, and deliver a high standard of service to patients and insurance partners. Responsibilities: • Monitor aging reports and proactively pursue patient account balances that remain unpaid beyond 60 days from the date of service. • Submit electronic primary and secondary insurance claims accurately and consistently to support prompt payment processing. • Investigate rejected, returned, or denied claims and take corrective action quickly, including resubmission and account adjustment when needed. • Prepare and submit claim appeals with clear supporting documentation to improve reimbursement outcomes. • Review billing details for accuracy, completeness, coding alignment, and insurance selection before claims are finalized. • Work directly with insurance carriers and third-party contacts to resolve denials, partial payments, suspended claims, and other reimbursement barriers. • Research payer-related issues such as coverage questions, network concerns, and workers' compensation claim challenges. • Reconcile accounts and address correspondence within established turnaround expectations to maintain efficient collections activity. • Share weekly productivity updates and maintain organized documentation of billing follow-up efforts. • Provide billing and eligibility guidance related to coding, payer requirements, and insurance coverage questions.
2026-05-27T00:00:00Z