<p>Technology Support & Security</p><p>· Support Windows and Mac computers, mobile devices, printers, and other hardware/peripherals for users including device setup and recovery/replacement</p><p>· Troubleshoot and resolve general user-reported technology issues, escalating resolution as needed</p><p>· Provide support for collaborative applications including Microsoft 365, SharePoint, Teams, OneDrive, Google Applications, Zoom, and Webex</p><p>· Support user access management (network, username/password/multi-factor, systems) and data management (storage, encryption, backups, and security permissions)</p><p>· Assist users with technical requests and setups including new software, printing/copying/scanning, websites/maintenance, and other IT services</p><p>· Install, configure, and facilitate upgrades of OS/software to maintain compliance and security</p><p>· Ensure timely remediation of security vulnerabilities and incidents</p><p>· Manage the provisioning, renewal/closure, and ongoing security of shared/sponsored accounts</p><p>· Support asset lifecycle management for technology, including maintaining accurate database records, acting on refresh notifications, and recovering/retiring devices within expected timeframes</p><p>· Provide general consultation on computer replacement options with department and set up new managed computers and peripherals per standard guidelines</p><p>· Coordinate hardware diagnosis/repair and loaner equipment requests</p><p>· Support department inventory of loaner equipment according to defined asset management and managed device security policies</p><p>· Monitor IT support requests and assigned tasks in ServiceNow and respond with timely and detailed communications and updates</p><p><br></p><p><br></p>
<p>We are looking for a dedicated and detail-oriented Plaintiff's Personal Injury Pre-Litigation Case Manager with Arizona and California experience to join our legal team in Phoenix, Arizona. In this role, you will manage pre-litigation cases, support clients through the claims process, and ensure the timely progression of files toward resolution. Ideal candidates will have experience in legal case management and a strong commitment to client service. Open to mostly remote or hybrid. </p><p><br></p><p>Responsibilities:</p><p>• Conduct client intake interviews to gather necessary information and ensure accurate documentation.</p><p>• Request and follow up on medical records to support case development.</p><p>• Draft demand letters and other legal documents with precision and attention to detail.</p><p>• Monitor case progress, ensuring files are moved efficiently toward settlement.</p><p>• Communicate effectively with clients, providing updates and addressing inquiries throughout the process.</p><p>• Collaborate with attorneys and other team members to ensure seamless case handling.</p><p>• Analyze medical records and other case-related documentation to identify key details.</p><p>• Maintain organized and accurate records of all case-related activities.</p><p><br></p>
<p><strong><u>ABOUT THE POSITION</u></strong></p><p>The Legal Billing and Collections Specialist will have overall responsibility of performing full-cycle billing and collections functions and will be expected to provide outstanding service to their assigned attorneys, clients and others in the firm. The position is designed for a proactive problem-solver with a self-starter mentality; skilled at navigating ambiguity and independently driving projects to completion. Our team members are committed to quality, customer service, teamwork and have the ability to perform in a fast-paced environment.</p><p><br></p><p><strong>This position is located fully onsite in Oakland, California near public transit.</strong></p><p><strong>The work schedule is Monday to Friday, standard business hours.</strong></p><p><br></p><p><strong><u>ESSENTIAL FUNCTIONS</u></strong></p><p>The position’s essential functions include but are not limited to:</p><ul><li>Generate monthly pre-bills and verify correct billing rates before distribution to Billing Attorneys;</li><li>Edit and finalize client invoices;</li><li>Prepare write-off request forms for approval (if necessary);</li><li>Pull and copy expense backup to accompany invoices;</li><li>Mail/scan/e-bill final invoices to clients;</li><li>Process revised invoices upon request of attorney and/or client;</li><li>Review client contracts for billing guidelines and set up spreadsheet in Excel;</li><li>Update client budgets in billing system;</li><li>Make changes or corrections to time entries requested by the timekeeper in the billing system;</li><li>Calculate and prepare rate increases annually for assigned clients;</li><li>Timely respond to questions and inquiries from internal and external clients;</li><li>Prepare daily deposit and post cash receipts which includes scanning checks and backup documents for online filing;</li><li>Assist team members with their client billing lists;</li><li>Manage and prioritize multiple projects simultaneously;</li><li>Work cordially, cooperatively, and productively with department and firm employees;</li><li>Ability to work under pressure and deadlines and produce a quality product;</li><li>File client-matter documentation electronically and in iManage;</li><li>Collaborate with Billing Attorneys on collections, with ability to interact with clients regarding same;</li><li>Monitor and track accounts receivables to ensure collection goals are met;</li><li>Other functions as assigned; and</li><li>Work overtime as needed;</li></ul><p><br></p>
Robert Half is seeking a talented and experienced Full-Charge Bookkeeper to join our permanent Engagement Professionals (FTEP) program. As a key member of our FTEP team, you will have a permanent, salaried role with Robert Half and a unique opportunity to work on diverse and impactful projects for our esteemed clients. This position offers the stability of a permanent role with exciting project variety, detail oriented development, and the ability to make a significant impact in each engagement. <br> Responsibilities: Full-Charge Bookkeeping: Manage and oversee all aspects of the general ledger, including accounts payable (AP), accounts receivable (AR), payroll, and bank reconciliation processes. Financial Reporting: Prepare and analyze monthly financial statements, balance sheets, income statements, and cash flow reports to ensure accuracy and compliance with accounting standards (Source: RH Acronym Guide.docx). Month-End & Year-End Close: Lead and execute close processes, ensuring timely and accurate completion. Budget Management: Assist in developing budgets, monitoring variances, and making recommendations for cost control and efficiency improvements. Tax Support: Collaborate with tax professionals and accountants to ensure proper documentation and readiness for tax filings. Compliance: Ensure adherence to financial policies, controls, and relevant regulations, such as GAAP standards. Data Entry Accuracy: Maintain accurate and up-to-date financial records while performing data entry and reconciliations. Client Collaboration: Build and maintain strong relationships with clients, acting as a trusted advisor and providing regular updates on financial matters related to your projects. <br> Qualifications: Proven experience as a Full-Charge Bookkeeper or similar accounting role. Proficiency with accounting software such as QuickBooks, Sage, or NetSuite (or similar platforms). Strong knowledge of GAAP principles and general ledger functions. Excellent attention to detail with a high level of accuracy in financial data entry and reporting. Solid understanding of payroll processes and tax regulations. Exceptional organizational and time-management skills to handle multiple priorities and meet deadlines effectively. Certifications (preferred but not required): Certified Bookkeeper (ACB) or relevant bookkeeping certifications. Excellent communication and interpersonal skills to connect with clients and internal stakeholders.
We are looking for a skilled Tax Staff Accountant to join a dynamic finance team in Honolulu, Hawaii. This role is ideal for someone with a strong background in tax accounting who thrives in client-focused settings and enjoys providing strategic financial insights to individuals and businesses. If you have a passion for delivering excellent service and are eager to contribute to the success of growing organizations, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare accurate and timely personal tax returns for a variety of clients.<br>• Handle business tax returns with meticulous attention to detail and compliance.<br>• Perform bookkeeping and payroll services for small-to-medium-sized businesses.<br>• Offer accounting advice to clients, helping them make informed financial decisions.<br>• Build and nurture strong relationships with clients and prospective customers to ensure satisfaction and trust.
<p><strong>HEAD OF CUSTOMER SERVICE - International Company Located in Duluth</strong></p><p>We’re looking for a <strong>Head of Customer Service </strong>for one of our clients located in Duluth. The Head of Customer Service will be responsible for overseeing the entire customer journey—from initial onboarding through renewal and expansion. This strategic role is critical to driving engagement, retention, and growth across their customer base. As part of the senior leadership team, you’ll build and execute a world-class customer experience strategy that sets us apart in the industry. You’ll oversee customer success operations, champion cross-functional collaboration, and ensure that every client touchpoint is seamless, supportive, and value-driven.</p><p><br></p><p><strong>What You’ll Be Doing: </strong></p><ul><li>Design and implement a customer success vision aligned with business growth goals</li><li>Own key metrics like churn, CLTV, and net revenue retention</li><li>Champion a customer-first mindset across all departments</li><li>Lead and scale a high-performing team (Account Managers, Client Engagement, Onboarding & Support)</li><li>Provide coaching, resources, and direction to drive performance and career growth</li><li>Manage the post-sale customer journey to ensure satisfaction, loyalty, and long-term success</li><li>Identify and proactively solve issues to reduce churn and increase advocacy</li><li>Collaborate closely with Sales, Marketing, Product, and Operations to align strategies and deliver seamless customer experiences</li><li>Deliver customer insights that influence product innovation and go-to-market plans</li><li>Lead customer expansion through upselling, cross-selling, and value realization</li><li>Continuously improve processes around onboarding, renewals, and customer lifecycle</li><li>Leverage customer success platforms and CRM tools to track health scores, engagement, and retention</li><li>Report on trends, risks, and performance to executive leadership</li></ul><p><br></p>
About the Position This role is integral to creating a positive experience for patients by ensuring smooth registration, admission, and scheduling processes. As a Patient Access Representative, you will act as the first point of contact for patients, assisting them with inquiries, verifying information, and contributing to an efficient healthcare environment. <br> Key Responsibilities: Welcome and register patients in a friendly and detail oriented manner. Verify patient information, eligibility, and insurance coverage. Schedule appointments and coordinate changes as necessary. Provide support for patient admissions, including detailed record entry and verification. Communicate with healthcare providers to resolve scheduling and access issues. Manage patient inquiries related to billing, insurance, and services offered. Maintain accurate patient records and comply with data privacy regulations. Address patient concerns and escalate issues to appropriate departments as needed.
We are looking for a motivated Customer Service Representative to join our team in Fayetteville, Arkansas. This is a Contract-to-Permanent position that offers opportunities for growth and development within the company. You will play a pivotal role in delivering outstanding service to clients while working in a fast-paced, onsite call center environment.<br><br>Responsibilities:<br>• Document client inquiries by accurately creating cases within the case management system.<br>• Monitor and maintain a daily productivity log to identify areas of strength and improvement.<br>• Engage in special projects, including site testing and client support initiatives, under the direction of leadership.<br>• Make outbound calls to clients to address complex issues requiring additional communication and resolution.<br>• Adapt to evolving processes, policies, and procedures as determined by leadership.<br>• Deliver exceptional customer service by addressing inquiries with empathy and professionalism.<br>• Effectively prioritize tasks and manage multiple responsibilities in a dynamic setting.<br>• Uphold confidentiality standards and ensure compliance with company policies during all interactions.<br>• Maintain punctuality and excellent attendance to support team goals and ensure seamless operations.
<p>We are looking for a detail-oriented part-time Administrative Assistant to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a vital part in supporting our insurance operations and ensuring administrative tasks are completed efficiently. This position offers an opportunity to work in a dynamic environment while contributing to key business processes. This role will be 25 hours a week Monday-Friday ideally 9am-2pm or 10am-3pm. </p><p><br></p><p>Responsibilities:</p><p>• Perform administrative tasks such as faxing, filing, and scanning important documents to maintain organized records.</p><p>• Provide assistance with various insurance-related services, including property and casualty policies, church property claims, retirement plans, and life insurance.</p><p>• Utilize Microsoft Excel to update spreadsheets, manage customer accounts, and ensure data accuracy.</p><p>• Communicate effectively through written and oral channels to support team collaboration and customer inquiries.</p><p>• Answer inbound calls and address client concerns with professionalism and efficiency.</p><p>• Handle receptionist duties, including greeting visitors and managing phone systems.</p><p>• Assist in data entry tasks to maintain accurate and up-to-date information in company systems.</p><p>• Collaborate with team members to streamline administrative processes and enhance operational performance.</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Ridgefield Park, New Jersey. In this role, you will provide vital support to ensure smooth office operations and maintain a high standard of excellence. This position requires excellent organizational skills, effective communication, and the ability to multitask in a dynamic environment.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to ensure the effective functioning of office activities.<br>• Answer incoming calls promptly and courteously, directing inquiries to appropriate team members.<br>• Perform accurate data entry tasks, maintaining organized and up-to-date records.<br>• Manage receptionist duties, including greeting visitors and handling front desk responsibilities.<br>• Coordinate and organize office supplies, ensuring availability and proper inventory management.<br>• Assist in preparing documents, reports, and correspondence as needed.<br>• Maintain a clean and organized workspace to uphold a high-quality office environment.<br>• Support scheduling and calendar management for team members and leadership.<br>• Collaborate with other departments to facilitate smooth communication and workflow.<br>• Handle confidential information with discretion and care.
<p>We are looking for an experienced Program Management Consultant to join our team on a contract basis. In this role, you will oversee complex projects, coordinate cross-functional teams, and ensure seamless execution of deliverables. This position offers an exciting opportunity to apply your expertise in project management and client relations within a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement project plans, ensuring alignment with organizational goals and timelines.</p><p>• Collaborate with cross-functional teams to streamline operations and optimize processes.</p><p>• Monitor project progress and address any issues or risks to maintain timely delivery.</p><p>• Conduct research and analysis to support decision-making and improve project outcomes.</p><p>• Provide training and guidance to team members to enhance their understanding of policies and procedures.</p><p>• Manage client relations, ensuring high levels of satisfaction and effective communication.</p><p>• Troubleshoot operational challenges and propose innovative solutions.</p><p>• Serve as a liaison between stakeholders to facilitate negotiation and resolve conflicts.</p><p>• Review and refine project methods to ensure efficiency and compliance with standards.</p><p>• Prepare detailed reports and presentations to communicate progress and results to leadership.</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p><strong>We’re seeking a compassionate and dedicated Helpline Counselor to join our team in Miami. In this role, you’ll provide critical support to individuals navigating difficult moments in their lives. If you’re passionate about helping others and have strong communication skills, especially in Spanish, we’d love to hear from you.</strong></p><p><br></p><p><strong>For the first 90 days, the schedule will be Monday–Friday, 10 a.m.–6 p.m. Following training, the role will transition to an overnight shift.</strong></p><p><strong></strong></p><p>Key Responsibilities:</p><ul><li>Answer incoming calls with empathy, providing emotional support and resources to callers in need</li><li>Communicate fluently in Spanish to ensure effective, compassionate assistance</li><li>Document call details accurately in the system</li><li>Apply crisis intervention techniques in high-stress situations</li><li>Stay calm and detail-oriented while handling sensitive conversations</li><li>Participate in specialized training on suicide prevention and crisis management</li><li>Collaborate with team members to continuously improve service quality</li><li>Maintain confidentiality and adhere to organizational policies</li><li>Provide translation services for Spanish-speaking callers when necessary</li><li>Contribute to a positive, supportive team environment</li></ul><p><br></p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.</p><p> </p>
We are looking for an experienced Accounts Receivable Manager to join our team on a contract basis. In this role, you will play a critical part in addressing a backlog and ensuring the accuracy of financial processes following a recent acquisition. This position offers the opportunity to work remotely and contribute to a short-term cleanup effort, with potential to transition into a longer-term role based on performance.<br><br>Responsibilities:<br>• Validate customer invoices to ensure accuracy before they are issued.<br>• Review billing terms and conditions to confirm alignment with customer contracts.<br>• Set up customer accounts and pricing accurately within the NetSuite system.<br>• Investigate and resolve discrepancies in billing and invoicing processes.<br>• Meet daily processing metrics and maintain high attention to detail.<br>• Analyze expense transactions to verify proper legal entity coding.<br>• Audit vendor contracts and services for compliance with expense allocations.<br>• Process adjustments and corrections in the accounting system as needed.<br>• Collaborate with project leadership to support stabilization efforts.<br>• Provide excellent customer service while addressing billing and payment inquiries.
<p>We are looking for a motivated Administrative Assistant to join our team in Fort Myers, Florida. In this long-term contract role, you will provide vital support to ensure operations run smoothly within a fast-paced environment. This position offers an excellent opportunity to contribute to high-level administrative tasks while interacting with clients and team members.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage documents, spreadsheets, files, and presentations with precision and attention to detail.</p><p>• Coordinate calendars and schedule meetings, including handling logistical arrangements.</p><p>• Maintain and update databases to ensure accurate and organized records.</p><p>• Communicate professionally with clients to provide exceptional service and support.</p><p>• Take ownership of special projects as assigned, ensuring timely and high-quality completion.</p><p>• Assist with answering inbound calls and managing email correspondence effectively.</p><p>• Schedule appointments and maintain organized records of meetings.</p><p>• Work collaboratively with team members to support daily operations and resolve administrative challenges.</p>
<p>We are looking for a dedicated Facilities Assistant to join our team on a contract basis in Fairfax, Virginia. This role is essential in ensuring the smooth operation of office facilities and providing support to the property manager. It’s a great opportunity for someone who thrives in a hands-on environment and enjoys contributing to workplace efficiency. This position is onsite Monday to Friday.</p><p>Responsibilities:</p><p>• Ensure office equipment such as printers, scanners, and shredders are maintained and functioning properly.</p><p>• Manage employee workstation adjustments, including moves, additions, and changes.</p><p>• Assist in handling termination processes and ensuring proper equipment retrieval.</p><p>• Provide basic IT support to end users, troubleshooting minor issues as needed.</p><p>• Familiarity with basic office equipment, maintenance and troubleshooting.</p><p> • Strong customer service skills, with the ability to communicate effectively.</p><p> • Ability to multitask and manage priorities in a fast-paced environment.</p><p> • Basic knowledge of IT systems and end-user support.</p><p> • Organized and detail-oriented with a proactive approach to problem-solving.</p>
We are looking for a Tax Staff - Public to join our team in DALLAS, Texas. The primary function of this role is to handle various tax-related tasks in a well-organized and detail-oriented manner. The position is based in the public sector and includes responsibilities such as processing customer credit applications, maintaining accurate customer credit records, and resolving customer credit inquiries.<br><br>Responsibilities:<br>• Accurately process customer credit applications<br>• Maintain and update customer credit records regularly<br>• Address and resolve customer credit inquiries promptly<br>• Monitor customer credit accounts and take appropriate action to collect delinquent payments<br>• Utilize various software such as CCH ProSystem Fx, CCH Sales Tax, Gosystem, and Microsoft Excel to perform accounting functions<br>• Ensure compliance with tax regulations and standards<br>• Provide exceptional customer service in all interactions<br>• Perform auditing tasks as needed<br>• Manage cash activity effectively<br>• Work collaboratively with the team to ensure smooth operations.
We are looking for a Front Desk Coordinator to join our team in Scottsdale, Arizona. This is a long-term contract position that requires exceptional organizational skills, attention to detail, and a proactive approach to administrative tasks. The ideal candidate will be responsible for ensuring smooth day-to-day operations while maintaining a detail-oriented and welcoming environment.<br><br>Responsibilities:<br>• Manage and maintain calendars, ensuring all appointments and meetings are scheduled accurately.<br>• Coordinate events and meetings, including logistics and communication with participants.<br>• Handle sensitive and confidential information with the utmost discretion.<br>• Process invoices and collect payments in a timely and efficient manner.<br>• Follow up with clients to ensure satisfaction and address any inquiries.<br>• Monitor the progress of ongoing projects and provide updates as needed.<br>• Oversee office supply inventory, ordering and replenishing items as necessary.<br>• Scan, file, and organize documents to maintain a streamlined record system.<br>• Answer inbound phone calls and manage a multi-line switchboard.<br>• Provide excellent customer service by greeting visitors and addressing their needs.
<p>Robert Half is seeking a Systems Engineer with knowledge of Modern Microsoft toolsets and best practices and knowledge of AWS/Cloud technologies.</p><p><br></p><p>The System Engineer supports the design, implementation, and administration of enterprise infrastructure across both on-premises and cloud environments. Responsible for a mix of Microsoft-based systems, virtual infrastructure, AWS-hosted services, backups, monitoring, and automation—ensuring stable, secure, and efficient operations.</p><p>As we modernize our technology platforms, this role helps bridge traditional systems administration with cloud-native operations, contributing to infrastructure solutions that enhance reliability, compliance, and service delivery. </p><p>Essential Functions</p><p>•Support and maintain Windows Server environments (2016-2022), including Active Directory, DNS, DHCP, and Group Policy.</p><p>•Manage Microsoft 365 services such as Exchange Online, SharePoint, Teams, and Intune endpoint management.</p><p>•Maintain Microsoft Entra ID (Azure AD) and Entra Connect to support secure hybrid identity and authentication management.</p><p>•Provision and manage AWS services including EC2, RDS, S3, IAM, and VPCs, following best practices for cost, security, and resilience.</p><p>•Automate infrastructure deployment and management using Terraform, AWS CloudFormation, and PowerShell scripting.</p><p>•Support hybrid workloads and infrastructure-as-code practices aligned with DevOps principles.</p><p>•Administer VMware and/or Hyper-V environments, ensuring effective capacity planning, resource optimization, and snapshot management.</p><p>•Perform lifecycle support for physical servers, SAN/NAS storage, UPS systems, and datacenter equipment.</p><p>•Coordinate server patching, hardware upgrades, and system migrations with minimal business disruption.</p><p>•Use Datadog to monitor system and application performance, configure dashboards and alerts, and conduct performance tuning.</p><p>•Ensure infrastructure complies with internal security policies and external regulatory standards (FFIEC, NCUA, GLBA).</p><p>•Support vulnerability remediation efforts, access control management, and audit response processes.</p><p>•Administer backup and recovery solutions using Rubrik and AWS native services such as AWS Backup and EBS/RDS Snapshots.</p><p>•Test, document, and support business continuity plans for both on-prem and cloud-hosted workloads.</p><p>•Serve as Tier-3 support for infrastructure and cloud-related issues escalated by the help desk or project teams.</p><p>•Collaborate with engineers, application owners, and vendors to implement secure, scalable infrastructure solutions.</p><p>•Contribute to system documentation, SOPs, and architecture diagrams to support operational consistency and knowledge sharing.</p><p>•Understands system interdependencies and how infrastructure impacts broader IT services and business outcomes; proactively identifies and addresses potential risks or gaps.</p><p>•Other duties as assigned.</p><p><br></p><p><br></p>
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Robert Half's client in Worcester MA is looking for a detail-oriented Administrative Assistant!</p><p><br></p><p>Responsibilities:</p><p>- Phone/Email correspondence</p><p>- Customer service</p><p>- Data entry</p><p>- MS Excel experience</p><p>- Other administrative tasks</p><p>- Ability to multi-task</p><p><br></p><p>Start Date: Asap!</p><p>Duration: ~2-3months (could extend)</p><p>Hours: M-F | 8am-4:30pm</p><p>Work type: On-site</p><p><br></p><p>**If interested, apply now!</p>
