Front Office Medical Receptionist (Bilingual Spanish)

A well-respected family medical practice in Oceanside is seeking a warm, professional, and highly organized Front Office Medical Receptionist who is fully bilingual in Spanish and English. This role serves as the first point of contact for patients and plays a crucial part in creating a positive, seamless experience for diverse families and individuals receiving care. This position requires exceptional customer service abilities, strong medical terminology familiarity, and proficiency with healthcare software systems. The ideal candidate thrives in a fast-paced clinic environment, communicates clearly, and approaches patient care with empathy and professionalism. 🔹 Key Responsibilities<ul><li>Greet patients, verify appointments, and check in/out with accuracy and courtesy.</li><li>Answer high-volume incoming calls, triage patient questions, schedule appointments, and route calls to medical staff as needed.</li><li>Maintain updated patient demographic information, insurance details, and required forms.</li><li>Handle co-pays, deposits, and payment collections while following HIPAA and clinic confidentiality policies.</li><li>Translate between English and Spanish for patient inquiries, instructions, and documentation when needed.</li><li>Enter patient notes, referrals, authorizations, and updates into the EMR system.</li><li>Coordinate with medical assistants, nurses, and providers to ensure flow throughout the day.</li><li>Maintain reception area cleanliness, manage patient paperwork, and distribute forms.</li></ul>

<ul><li>2+ years of customer service experience (required)</li><li>2+ years of experience working in medical front office environments</li><li>2+ years of experience with medical terminology</li><li>Bilingual in Spanish and English (fluent in both)</li><li>Strong computer skills, including scheduling software, EMR systems, and Microsoft Office</li><li>Excellent communication, professional phone etiquette, and patient-facing demeanor</li><li>Ability to multitask, prioritize, and adapt in a busy clinical setting</li><li>Understanding of HIPAA and confidentiality practices</li></ul>

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Oceanside, CA
onsite
Temporary
19.00 - 23.00 USD / Hourly
A well-respected family medical practice in Oceanside is seeking a warm, professional, and highly organized Front Office Medical Receptionist who is fully bilingual in Spanish and English. This role serves as the first point of contact for patients and plays a crucial part in creating a positive, seamless experience for diverse families and individuals receiving care. This position requires exceptional customer service abilities, strong medical terminology familiarity, and proficiency with healthcare software systems. The ideal candidate thrives in a fast-paced clinic environment, communicates clearly, and approaches patient care with empathy and professionalism. 🔹 Key Responsibilities<ul><li>Greet patients, verify appointments, and check in/out with accuracy and courtesy.</li><li>Answer high-volume incoming calls, triage patient questions, schedule appointments, and route calls to medical staff as needed.</li><li>Maintain updated patient demographic information, insurance details, and required forms.</li><li>Handle co-pays, deposits, and payment collections while following HIPAA and clinic confidentiality policies.</li><li>Translate between English and Spanish for patient inquiries, instructions, and documentation when needed.</li><li>Enter patient notes, referrals, authorizations, and updates into the EMR system.</li><li>Coordinate with medical assistants, nurses, and providers to ensure flow throughout the day.</li><li>Maintain reception area cleanliness, manage patient paperwork, and distribute forms.</li></ul>
2025-12-08T18:48:42Z