<p>Our client, a growing Managed Service Provider, is seeking an experienced <strong>Systems Engineer</strong> to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems.</p><p><br></p><p>What You’ll Do</p><ul><li>Serve as a primary technical resource and trusted advisor for clients</li><li>Deliver remote and on-site support across Windows environments</li><li>Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory</li><li>Configure and support firewalls, VPNs, and security solutions (FortiGate, Cisco, SonicWALL, DUO preferred)</li><li>Manage tickets, execute client projects, and own issues from identification through resolution</li><li>Troubleshoot hardware, software, networking, and endpoint security issues</li><li>Create clear documentation and maintain accurate time tracking</li></ul><p><br></p><p><br></p>

<p>What You Bring</p><ul><li>Strong customer service and communication skills</li><li>Advanced troubleshooting and problem-solving abilities</li><li>Deep experience with Windows 11, Windows Server, AD, DNS, DHCP, GPO, and Microsoft 365</li><li>Working knowledge of networking fundamentals and TCP/IP</li><li>Experience supporting VPNs, antivirus, EDR/MDR, email systems, and data migrations</li><li>Ability to work independently in a fast-paced MSP environment</li></ul><p>Preferred Experience</p><ul><li>10+ years of systems/network administration</li><li>Managed Service Provider (MSP) background</li><li>Experience with tools such as Autotask, Datto RMM, and ITGlue</li><li>Relevant certifications (A+, Network+, CompTIA, MCITP) a plus</li></ul><p><br></p>

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