<p>We are looking for a <strong>part-time</strong> detail-oriented and customer-focused Medical Receptionist to join our team on a contract basis in Grand Rapids, Michigan. This role is essential in ensuring efficient patient registration and providing exceptional administrative support in a healthcare setting. The position requires professionalism, strong communication skills, and the ability to handle sensitive information with discretion.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors warmly, creating a welcoming environment.</p><p>• Accurately gather and input patient demographic, medical, and insurance information.</p><p>• Verify insurance coverage and eligibility, resolving discrepancies as needed.</p><p>• Process payments, including copays and deductibles, and provide clear financial explanations to patients.</p><p>• Schedule and confirm patient appointments, optimizing the schedule for efficiency.</p><p>• Address patient inquiries and concerns with empathy and professionalism.</p><p>• Collaborate with clinical and administrative staff to ensure seamless patient care.</p><p>• Maintain organized records and ensure compliance with data protection regulations.</p><p>• Assist with general office tasks, such as filing, scanning, and data entry.</p><p>• Uphold front desk policies and procedures to ensure smooth operations.</p>
<p>We are seeking a dedicated <strong>Patient Access Coordinator</strong> to join our team for a 3–6 month hybrid contract role with the possibility of extension. The <strong>Patient Access Coordinator</strong> will play a vital role in ensuring timely and accurate coordination of patient care services, acting as a liaison between patients, providers, and outside facilities. The <strong>Patient Access Coordinator</strong> will support clinical teams and streamline care workflows by scheduling appointments, managing patient information, and providing high-level customer service in a non-clinical but critical support role.</p><p><br></p><p>Responsibilities:</p><ul><li>Schedule, edit, and maintain new and returning patient-physician appointments using internal scheduling systems</li><li>Coordinate care by obtaining diagnostic imaging, pathology reports, and other critical information from patients and outside facilities</li><li>Collaborate with care teams and patients to ensure all necessary pre-simulation documentation is collected</li><li>Respond promptly to patient concerns and accurately refer information to licensed clinical personnel</li><li>Serve as a non-clinical liaison, concierge, and patient advocate to support referred patients before simulation and CyberKnife treatment</li><li>Provide timely and accurate responses to patient and provider inquiries regarding services</li><li>Support discharge coordination by scheduling follow-up appointments and coordinating with case managers and other staff</li><li>Verify patient insurance authorizations and ensure medical records are prepared for upcoming clinic visits</li><li>Support STAT requests and communicate with providers when immediate action is needed</li><li>Assist clinical teams with Help Desk/IT ticket resolution as needed</li></ul>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, ME. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a skilled individual to join our healthcare team in Henrico, Virginia, as a Medical Billing Specialist. In this long-term contract role, you will play a vital part in ensuring the accuracy and efficiency of billing processes, claims management, and collections. This position offers an excellent opportunity to contribute to the healthcare industry's revenue cycle management while utilizing your expertise in medical billing systems.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims accurately and on time to ensure timely reimbursement.</p><p>• Review and resolve billing discrepancies, denials, and appeals effectively.</p><p>• Manage collections activities by following up on outstanding balances and communicating with patients and insurance providers.</p><p>• Utilize eClinicalWorks (eCW) to maintain and update billing records and claims information.</p><p>• Identify and address issues related to hospital billing processes to improve efficiency.</p><p>• Collaborate with the revenue cycle management team to optimize billing workflows.</p><p>• Analyze financial data and prepare reports related to claims and collections.</p><p>• Ensure compliance with healthcare regulations and billing standards.</p><p>• Provide excellent customer service while addressing patient inquiries regarding billing and payments.</p><p>• Stay updated on industry best practices and changes in medical billing policies.</p>
<p><strong>About the Role</strong></p><p>We are seeking a detail-oriented and compassionate Patient Registration Specialist to join our team for the overnight shift from 10 pm - 6:30 am. This individual will play a key role in ensuring a consistent, efficient, and positive patient experience from admission through discharge. The ideal candidate is someone who thrives in a fast-paced hospital environment, demonstrates strong attention to detail, and is dedicated to delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Create a consistent and exceptional patient experience throughout the interview and registration process.</li><li>Assess patient ability to complete the admission process prior to receiving services or room assignment, including bedside registration when necessary.</li><li>Alert clinical staff immediately if patients require urgent attention.</li><li>Register patients promptly and accurately to ensure accounts are complete, compliant, and billable, avoiding rework or delays.</li><li>Provide and verify armbands with patients to ensure all information is correct.</li><li>Request, collect, and document co-pays efficiently and within EMTALA guidelines.</li><li>Escort or direct patients appropriately upon registration completion.</li><li>Secure and log patient valuables per PH& S procedures, ensuring validation documentation and safe storage; return valuables upon discharge.</li><li>Complete order entry tasks accurately and in a timely manner.</li><li>Process in-house patient work queues and ensure all documentation is scanned properly.</li><li>Handle worker’s compensation and labor & industries cases, ensuring forms are completed accurately and signed.</li><li>Present and obtain signatures for ABNs (Advance Beneficiary Notices).</li><li>Maintain accurate, concise account notes and ensure all system entries are correct and on time.</li><li>Adhere to assigned schedules and performance standards.</li><li>Promote PH& S as a premier service organization by treating all patients with compassion, professionalism, and respect.</li><li>Identify, resolve, and escalate issues that may impact registration efficiency or patient satisfaction.</li><li>Maintain confidentiality of all patient demographic, medical, and financial information, adhering strictly to HIPAA and facility policies.</li><li>Comply with all Federal, State, and local laws, as well as organizational policies and procedures.</li><li>Serve as backup for the Information Desk as needed.</li></ul>
<p>A fast-growing <strong>consumer lifestyle and outdoor gear company</strong> in Oceanside is seeking a <strong>Customer Experience Specialist </strong>to support their expanding operations. This person will be the first point of contact for customers — ensuring every interaction reflects the brand’s values of quality, care, and reliability. If you love helping people, have strong communication skills, and enjoy working in a collaborative environment, this role offers the perfect mix of administrative, problem-solving, and customer engagement responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and live chat with professionalism and empathy.</li><li>Process online orders, returns, and exchanges in a timely manner.</li><li>Troubleshoot issues related to shipments, product defects, and billing concerns.</li><li>Coordinate with warehouse and fulfillment teams to ensure on-time delivery.</li><li>Track customer interactions and feedback to improve service quality.</li><li>Assist with CRM data entry and maintenance.</li><li>Support the marketing team with customer outreach, surveys, and follow-ups.</li><li>Maintain a high standard of accuracy and brand consistency in all communications.</li></ul>
<p>We are looking for a dynamic and customer-focused individual to join our team as a Sales/Customer Service Support Specialist in Austin, Texas. In this contract role, you will play a key part in supporting sales processes, managing client communications, and ensuring the smooth operation of various administrative tasks. The position offers a hybrid work model, allowing two days of remote work per week, and includes a comprehensive training program to set you up for success.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to sales managers by managing customer accounts, coordinating shipments, and handling pricing approvals.</p><p>• Maintain clear and precise communication with over 100 customers to build and foster strong relationships.</p><p>• Assist in registering and updating information in company systems and ensure data accuracy.</p><p>• Manage billing functions and ensure timely invoicing and payment processing.</p><p>• Coordinate with internal teams to ensure seamless operations and timely responses to customer inquiries.</p><p>• Utilize CRM systems and other software tools, including Microsoft Excel and SAP, to organize and track data efficiently.</p><p>• Prioritize tasks effectively to meet deadlines and support the team’s overall success.</p><p>• Contribute to a collaborative and team-oriented work environment.</p><p>• Handle multiple tasks simultaneously with a keen attention to detail and accuracy.</p>
We are looking for a Customer Experience Specialist to join our team in Cleveland, Tennessee. In this role, you will provide outstanding customer support by handling inbound inquiries, scheduling service appointments, and maintaining accurate records. This is a Contract-to-permanent position, offering an excellent opportunity to grow your career in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Address incoming customer calls regarding service, maintenance, and repair inquiries.<br>• Schedule service appointments and coordinate the dispatch of technicians to ensure timely resolutions.<br>• Provide reassurance and effective solutions to customers while maintaining a positive experience.<br>• Create and update customer accounts in internal systems with precision and attention to detail.<br>• Manage and organize account information using spreadsheets and administrative tools.<br>• Conduct follow-up activities to ensure customer concerns are fully addressed.<br>• Maintain detailed records of service requests, appointments, and customer interactions.<br>• Assist in general administrative duties to support the team’s operations.
We are looking for a proactive and organized Service Coordinator to join our team in Redlands, California. This is a Contract to permanent position where you will play a key role in ensuring efficient operations for a team of technicians. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and excels in managing multiple priorities.<br><br>Responsibilities:<br>• Coordinate and dispatch a team of 10-15 technicians to handle maintenance, emergency service requests, installations, and inspections related to fire systems.<br>• Schedule and oversee service appointments, ensuring timely and efficient allocation of resources.<br>• Facilitate the ordering of necessary parts for specific jobs, working closely with internal teams to check availability and provide accurate delivery estimates to customers.<br>• Organize and monitor the delivery of parts to ensure smooth workflow and job completion.<br>• Review and manage auto call-off processes, collaborating with clients to ensure proper understanding and implementation.<br>• Maintain consistent communication with clients and technicians to provide updates and resolve service-related concerns.<br>• Collaborate with a close-knit team to maintain a detail-focused yet family-oriented office environment.<br>• Ensure accurate documentation and tracking of job details using Microsoft Office tools and internal systems.
We are looking for a driven and results-oriented Customer Success Specialist to join our team in Irving, Texas. In this Contract-to-Permanent position, you will play a vital role in ensuring exceptional support for first responders and small to medium-sized businesses within the law enforcement community. This dynamic role requires adaptability, a proactive mindset, and a strong commitment to delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Act as a trusted advisor by providing technical and business support to both internal and external customers.<br>• Diagnose and resolve customer issues quickly and effectively, ensuring minimal disruption.<br>• Maintain high levels of customer satisfaction through empathetic communication and superior service.<br>• Accurately manage and verify customer account information to ensure compliance and accuracy.<br>• Collaborate with cross-functional teams, including Customer Experience, Development, Sales, Product, and Marketing, to address customer needs.<br>• Create and maintain comprehensive documentation, including processes, procedures, and guides, to support both customers and internal teams.<br>• Escalate complex issues while maintaining ownership and accountability for resolution.<br>• Gather and share customer feedback to help drive improvements in products and processes.
<p>We are looking for a motivated Customer Service Supervisor to lead a dynamic team. This role offers an exciting opportunity to oversee customer service operations while ensuring exceptional service quality and efficiency. You will play a pivotal role in managing workflows, resolving inquiries, and driving process improvements. This position offers a competitive salary between $70,000 and $80,000. The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>Responsibilities:</p><p>• Oversee daily workflow and ensure customer service operations are running smoothly.</p><p>• Approve expedited shipping for replacements and warranty claims as necessary.</p><p>• Process order cancellations and warranty replacement orders using internal systems.</p><p>• Address and resolve representative inquiries to support issue resolution.</p><p>• Review and release orders placed on hold to maintain efficient processing.</p><p>• Create and process accounting-related documents for wholesale, dropship, and marketplace accounts.</p><p>• Identify and correct errors in orders, including line, header, and address discrepancies.</p><p>• Monitor queues and track inbound call volumes to optimize team responsiveness.</p><p>• Approve partial refunds and ensure proper documentation is maintained.</p>
<p>We are looking for an experienced Sales Support specialist to join our team in Santa Barbara, California. In this role, you will play a vital part in assisting the sales team, ensuring seamless operations and excellent customer service. This position requires strong organizational skills and the ability to handle multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the sales team to provide administrative support and streamline operations.</p><p>• Manage post-sales activities, ensuring customer satisfaction and resolving any issues.</p><p>• Handle inbound and outbound sales inquiries, delivering prompt and attentive responses.</p><p>• Process and track order entries, maintaining accuracy and attention to detail.</p><p>• Assist in preparing sales documentation and reports for internal use.</p><p>• Coordinate communication between departments to ensure timely delivery of products and services.</p><p>• Support lead generation efforts by identifying potential customers and opportunities.</p><p>• Maintain up-to-date knowledge of company products and services to assist customers effectively.</p><p>• Monitor sales performance metrics and provide insights to improve processes.</p><p>• Address customer concerns and provide solutions to enhance their experience.</p>
We are seeking a Medical Billing Specialist who will play a key role in managing client billing processes, ensuring accurate invoicing, payment tracking, and account reconciliation within an electronic health record (EHR) system. This position requires strong attention to detail, excellent communication skills, and the ability to work independently while supporting financial operations and client services. This role will be located in San Jose, 5 days on-site and will be a contract position with the opportunity to be hired permanently with the organization. <br> Key Responsibilities Manage client billing accounts and respond to inquiries regarding invoices and payments. Process incoming payments and generate receipts and account statements. Prepare monthly billing statements for direct services and insurance claims. Support month-end and year-end close procedures for Self-Pay accounts. Maintain and monitor accounts receivable aging; follow up on overdue balances. Track insurance claims and follow up on outstanding reimbursements. Communicate with clients about balances and payment deadlines; establish payment plans as needed. Collaborate with clinical teams to resolve billing discrepancies or missing data. Ensure timely and accurate data entry for billing and reporting purposes. Handle sensitive client information in compliance with HIPAA regulations. Assist the finance team with special projects and reporting tasks. Perform additional duties as assigned.
<p>We are looking for a Director of Customer Experience to join a dynamic firm in the manufacturing industry. This individual will be responsible for high-level customer relationships, overseeing the daily operations of the customer services department, coordinating internal operations with key accounts, and maintaining daily communication with production and logistics. This position reports to the Vice President of Sales. This is a permanent position, offering a hybrid work schedule and benefits to include: medical, dental, vision, PTO, and 401k. The pay range is $90k-$115k</p><p>Recruiter: Connie Stathopoulos</p><p> </p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p><ul><li>Collaborating with cross-functional teams to align customer experience efforts with business goals and objectives.</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations.</li><li>Mapping and analyzing the customer journey to identify areas for improvement and innovation</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels.</li><li>Change agent; drive full transition to customer automation interactions</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization.</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders.</li><li>Supervising the daily operations of the customer service department.</li><li>Setting customer service goals for team members and helping them reach those goals.</li><li>Function as the primary internal contact and manage projects for key accounts, overseeing them from initiation to launch, ensuring timely completion and adherence to quality standards.</li><li>Identify areas for improvement in internal operations and implement changes to optimize processes.</li><li>Develop and maintain internal relationships with the plants to understand the weekly and daily production planning schedules (or twice-daily schedules).</li><li>Collaborate with purchasing to maintain raw material costs in the margin calculator.</li><li>When necessary, deliver difficult news confidently and promptly, along with a data-backed recovery plan.</li><li>Manage & distribute customer pricing notifications.</li><li>Manages sample request flow.</li><li>Manages inbound website inquiries.</li></ul><p> </p><p> </p><p><strong> </strong></p>
We are looking for a dedicated Customer Relations Representative to join our team in San Diego, California. This is a long-term contract position that offers the opportunity to provide exceptional service while supporting various administrative and operational tasks. The ideal candidate will excel in communication, organization, and problem-solving, ensuring smooth processes and positive customer experiences.<br><br>Responsibilities:<br>• Ensure the accurate and timely production of copy work and delivery to designated parties.<br>• Review payments to identify duplicates or determine proper reassignment to the correct claims.<br>• Draft and prepare correspondence, including letters, as required.<br>• Organize and process outgoing mail efficiently for postal services.<br>• Manage monthly supply orders and monitor inventory levels to ensure adequate stock.<br>• Collaborate with adjusters and medical professionals to transition injured workers to new primary treating physicians.<br>• Communicate proactively with supervisors regarding any issues that may affect workflow, insured parties, claimants, vendors, or company operations.<br>• Provide prompt assistance to both internal and external customers, meeting commitments independently.<br>• Perform additional support tasks as assigned to contribute to team goals.<br>• Maintain compliance with company policies, procedures, and project timelines.
<p>We are looking for a dedicated Client Service Specialist to join our team in Las Vegas, Nevada, on a contract to hire basis. In this role, you will support our annuity and life insurance operations by providing outstanding customer service and managing administrative tasks with precision. The ideal candidate thrives in a fast-paced, collaborative environment and is eager to contribute to the success of our insurance operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Communicate proactively with clients and carriers to update them on application statuses within defined timeframes.</li><li>Process incoming leads, review application details for accuracy, and ensure all administrative tasks are completed efficiently.</li><li>Handle shifting priorities and participate in special projects or initiatives as directed by leadership.</li><li>Utilize computer applications such as Microsoft Outlook, Word, and Excel to manage client data, create reports, and monitor progress.</li><li>Address client inquiries with care and empathy, offering effective solutions to resolve any issues.</li><li>Ensure meticulous attention to detail when processing information or entering data into records.</li><li>Consistently uphold the company’s values through thoughtful interactions and high-quality communication.</li></ul>
We are looking for a dedicated Member Services Representative to provide exceptional support and assistance to our members. In this role, you will address inquiries, resolve issues, and ensure a positive experience for every customer, fostering loyalty and satisfaction. If you thrive in a fast-paced, customer-focused environment, this is an excellent opportunity to showcase your skills and make a meaningful impact.<br><br>Responsibilities:<br>• Respond to member inquiries with accuracy and professionalism, ensuring timely resolutions.<br>• Assist members with online order concerns, including delivery tracking and order processing.<br>• Address and resolve customer complaints and challenges efficiently while maintaining a positive demeanor.<br>• Collaborate with internal teams to ensure a seamless and consistent member experience.<br>• Support the onboarding and training of new team members to uphold high service standards.<br>• Communicate with external vendors to address inquiries and coordinate support.<br>• Monitor and meet key performance indicators, such as response times and customer satisfaction scores.<br>• Handle data entry tasks with precision and attention to detail.<br>• Utilize customer service software, including ServiceNow and HubSpot, to manage support tickets effectively.
We are looking for a dedicated Patient Administrative Specialist to join our team in Palo Alto, California. This is a contract position focused on supporting front office functions, patient coordination, and surgery scheduling within an outpatient clinical environment. The ideal candidate will play a vital role in ensuring smooth administrative operations and providing an exceptional patient experience.<br><br>Responsibilities:<br>• Welcome patients upon arrival, assist with initial inquiries, and manage check-in and check-out processes at the front desk.<br>• Coordinate surgery scheduling and communicate with providers to address urgent patient needs.<br>• Offer administrative support to doctors and patients using reference materials and tools.<br>• Maintain and update information databases, directories, and internal forms.<br>• Handle patient messages and inquiries, escalating non-clinical concerns as needed.<br>• Process and distribute faxes, mail, and clinic-specific documentation efficiently.<br>• Ensure compliance with organizational and departmental service standards.<br>• Support appointment scheduling and payment processing in alignment with clinic protocols.<br>• Utilize electronic medical records (EMR) systems to manage patient information securely and accurately.<br>• Collaborate with team members to ensure seamless daily operations within the clinic.
<p>We are seeking a talented and motivated <strong>Sales Support Administrator</strong> to join our team. In this role, you will work closely with clients and internal departments to ensure the smooth operation of sales processes and customer relationships. If you thrive in a collaborative and fast-paced environment, have excellent communication skills, and excel at problem-solving, this opportunity might be perfect for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming customer inquiries via phone with prompt and professional responses.</li><li>Accurately input sales orders and invoices into QuickBooks software.</li><li>Coordinate and follow up on outstanding invoices to ensure timely payment by collaborating with customers and internal teams such as sales, accounting, and manufacturing.</li><li>Maintain and update customer information using Salesforce.com, leveraging the platform to enhance client relationships and add value.</li><li>Utilize Salesforce.com and other marketing tools to play a vital role in lead generation and opportunity follow-ups.</li><li>Build trust and maintain strong relationships with customers by delivering efficient and effective communication across all organizational levels.</li><li>Foster positive and collaborative relationships within the company’s team to ensure smooth workflow.</li><li>Contribute to setting individual and team performance goals and actively work towards achieving them.</li><li>Adhere to company communication policies and procedures to ensure consistency in interactions.</li></ul><p><br></p>
<p>We’re partnering with a well-established credit union experiencing significant growth and team integration! Their collections department now supports both direct and indirect lending and is seeking a service-minded professional to join their team.</p><p><br></p><p>Apply today or contact our team at 563-359-3995 to learn more. Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Details:</p><p>Location - Onsite: Moline, IL</p><p>Hours: M-F 8:30am-5pm</p><p>Duration: Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Handle early-stage delinquency queues (typically 7+ days past due) with a focus on proactive, respectful outreach via phone, text, and email</p><p>- Respond to inbound member calls regarding locked accounts, payment issues, and account recovery</p><p>- Collaborate with team members to find solutions and bring accounts back into good standing</p><p>- Progress into more complex queues over time, with opportunities to develop negotiation skills</p><p>- Contribute to a team culture that emphasizes member service, accountability, and collaboration</p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in Bethel Park, Pennsylvania. In this DIRECT HIRE role, you will play a vital part in ensuring seamless patient admissions and interactions, while upholding organizational standards and regulatory compliance. This position offers an opportunity to impact patient care through exceptional service and attention to detail.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately assign medical record numbers (MRNs) and complete compliance checks to ensure proper patient documentation.</p><p>• Provide clear and compassionate instructions to patients while collecting insurance information and processing physician orders.</p><p>• Meet assigned point-of-service goals through efficient and precise handling of patient accounts.</p><p>• Conduct audits of patient accounts to ensure accuracy and compliance, generating statistical reports for leadership as needed.</p><p>• Perform pre-registration tasks by contacting patients to gather demographic, insurance, and financial information, including past due balances.</p><p>• Explain and obtain signatures for general consent forms, distributing educational documents to patients and guardians.</p><p>• Verify insurance eligibility and input benefit data into the system to support billing and point-of-service collections.</p><p>• Screen medical necessity using approved software, informing patients of potential non-payment scenarios when applicable.</p><p><br></p><p>Shifts are 10am-6:30pm M-Th, 8am-5pm Friday's, with rotating Saturdays</p>
<p>Are you a people person who thrives in a fast-paced environment? Do you love solving problems and delivering top-notch customer service? Join our growing team in <strong>Camp Hill</strong>, where every call is an opportunity to make someone’s day a little better!</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Engage with customers over the phone, email, and chat — providing excellent service with a smile (even when they can’t see it!)</li><li>Handle inquiries, troubleshoot issues, and provide accurate information about products and services</li><li>Document customer interactions efficiently and accurately in our system</li><li>Collaborate with teammates and supervisors to continuously improve the customer experience</li><li>Meet or exceed performance goals in quality, productivity, and customer satisfaction</li></ul><p><br></p>
<p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Client Service Associate</strong></p><p><br></p><p><strong>About the Role:</strong></p><p>We are looking for a proactive and detail-oriented Client Service Associate to provide administrative and relationship management support to both clients and the advisory team. This role is essential for ensuring smooth operations and delivering exceptional client service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle client service tasks, including calls, documentation, and wire transfers.</li><li>Prepare and transmit transaction documents; coordinate with custodians to ensure accuracy.</li><li>Act as liaison between advisors, clients, and middle-office functions such as trading, portfolio management, and billing.</li><li>Schedule meetings, manage calendars, and assist with travel arrangements.</li><li>Prioritize multiple requests and resolve issues efficiently.</li><li>If licensed, support trading activities including order entry and portfolio rebalancing.</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>Competitive salary with profit sharing and 401(k) match.</li><li>Medical and dental coverage.</li><li>Paid vacation, sick days, and NYSE holidays.</li><li>Opportunities for growth and flexible overtime pay.</li></ul>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, ME. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a skilled and detail-oriented <strong><u>Customer Service Specialist to join our team on a contract-to-hire basis in Dallas, Texas</u></strong>. In this role, you will handle customer inquiries and purchase orders with precision while fostering strong relationships through exceptional service. This position offers an opportunity to work in a dynamic environment within the electrical test and measuring instruments industry.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately and ensure timely entry into the company’s system.</p><p>• Coordinate with various internal teams, including sales, procurement, and logistics, to guarantee order fulfillment and prompt delivery.</p><p>• Address and resolve customer concerns related to order discrepancies, returns, and shipping delays with professionalism.</p><p>• Maintain up-to-date records of customer interactions, transactions, and order details in company databases.</p><p>• Acquire and apply technical knowledge of electrical test and measuring instruments to assist customers effectively.</p><p>• Recommend process improvements to streamline order management and enhance customer satisfaction.</p><p>• Handle email correspondence and multi-browser systems to manage customer accounts and inquiries efficiently.</p><p>• Support connectivity-related issues and troubleshoot customer concerns regarding technical products.</p><p>• Utilize tools such as QuickBooks and Microsoft 365 to manage and report customer data accurately.</p><p>• Deliver exceptional customer service in a fast-paced environment while adhering to company standards.</p>
