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1144 results for Medical Customer Service jobs

Physician Office Liaison
  • New Haven, CT
  • remote
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p>Robert Half is seeking a detail-oriented and customer-focused <strong>Patient Registration Specialist</strong> to join our healthcare client’s team. If you have strong organizational skills, thrive in a fast-paced environment, and enjoy providing top-notch customer service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Front Desk Coordination:</strong> Serve as the first point of contact for patients, ensuring smooth front desk operations.</li><li><strong>Phone Support:</strong> Answer phone inquiries professionally, directing calls appropriately while maintaining proper records.</li><li><strong>Patient Check-in/Check-out:</strong> Facilitate seamless patient intake and discharge processes, verifying necessary documentation.</li><li><strong>Appointment Scheduling:</strong> Efficiently manage appointment calendars, ensuring timely scheduling and rescheduling when necessary.</li><li><strong>Patient Care:</strong> Promote a welcoming and supportive experience for patients, addressing questions and concerns empathetically.</li><li><strong>Customer Service:</strong> Deliver exemplary service by promptly addressing patient inquiries and maintaining a positive demeanor.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li>Previous experience in a healthcare or administrative setting is strongly preferred.</li><li>Exceptional organizational and multitasking abilities.</li><li>Strong communication and interpersonal skills to ensure patient satisfaction.</li><li>Familiarity with patient management systems is a plus.</li><li>High level of professionalism and the ability to maintain confidentiality.</li><li>Availability for flexible hours depending on clinic operations.</li></ul><p><br></p>
  • 2025-10-17T16:04:04Z
Customer Service Representative
  • Metairie, LA
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 17.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
  • 2025-10-03T17:33:48Z
Clinic Coordinator
  • Los Angeles, CA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a dedicated and organized part-time Clinic Coordinator to join a neurosurgery office in Los Angeles, California. This contract position involves working closely with a board-certified neurosurgeon and the clinical team to ensure smooth and efficient operations. The role requires a combination of administrative expertise and excellent patient care skills, making it ideal for individuals who thrive in a fast-paced medical environment.</p><p><br></p><p>The position is Wednesday and Thursdays each week. Wednesday in Encino and Thursday in Beverly Hills. </p><p><br></p><p>Responsibilities:</p><p>• Schedule patient appointments, follow-ups, and medical procedures to ensure timely care.</p><p>• Serve as the primary liaison between patients, the neurosurgeon, and other healthcare providers.</p><p>• Maintain accurate and confidential patient records in compliance with organizational guidelines.</p><p>• Verify insurance coverage, manage authorizations, and assist patients with billing-related inquiries.</p><p>• Oversee clinic operations, including supply management, exam room preparation, and daily calendar coordination for the provider.</p><p>• Provide administrative support to the neurosurgery team, addressing day-to-day needs and tasks.</p><p>• Answer multi-line phone systems promptly and courteously, ensuring effective communication.</p><p>• Deliver exceptional customer service and concierge-level support to patients and visitors.</p><p>• Organize and manage files to maintain an efficient and orderly office environment.</p>
  • 2025-11-05T21:59:00Z
Front Desk Coordinator
  • San Diego, CA
  • onsite
  • Temporary
  • 24.00 - 27.00 USD / Hourly
  • <p>Our client is seeking a friendly and organized Front Desk Coordinator to manage the reception area and serve as the first point of contact for clients, visitors, and staff. The Front Desk Coordinator will be responsible for creating a welcoming environment while overseeing front desk operations and administrative tasks. The ideal candidate is detail-oriented, proactive, and has excellent communication skills to ensure smooth daily office activity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients promptly and professionally, ensuring a warm and inviting experience.</li><li>Manage the reception area, keeping it clean and organized to reflect a positive office image.</li><li>Operate the switchboard and route calls to appropriate team members, taking accurate messages as needed.</li><li>Oversee appointment scheduling, meeting coordination, and conference room reservations.</li><li>Respond to inquiries from clients and visitors, providing helpful information or guidance.</li><li>Manage incoming and outgoing correspondence, including packages, letters, and emails.</li><li>Perform administrative duties such as filing, data entry, and maintaining office records.</li><li>Coordinate with office staff to ensure timely communication and effective workflow.</li><li>Monitor and maintain office supplies inventory, ordering as needed.</li><li>Assist in organizing team events, meetings, and special projects.</li></ul><p><br></p>
  • 2025-10-21T22:29:03Z
Customer Experience Associate
  • San Diego, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • Our client is searching for a skilled and success driven Customer Experience Associate to create exceptional interactions with customers and ensure satisfaction across every touchpoint. As the face of the company, you will be responsible for handling inquiries, resolving issues, and delivering a seamless and personalized customer experience. With a customer-first mindset and an aptitude for problem-solving, the ideal candidate will represent the brand professionally while supporting the organization’s strategic goals of enhancing customer satisfaction and loyalty. <br> Key Responsibilities: Provide professional and courteous assistance to customers via phone, email, live chat, and other communication channels. Respond promptly to customer inquiries, escalating issues to the appropriate departments when necessary. Act as a liaison between customers and internal teams to resolve service issues or address concerns. Monitor and track customer interactions through CRM software to ensure resolution and follow-up. Gather customer feedback and communicate insights to team leadership for service improvement initiatives. Collaborate with other departments, including sales and technical support, to enhance the customer experience. Maintain a comprehensive understanding of company products, services, and policies to provide accurate information to customers. Identify opportunities to exceed customer expectations and create lasting positive impressions. Uphold company standards for friendly and professional customer service in every interaction.
  • 2025-10-29T16:53:56Z
Customer Service Representative
  • Tonawanda, NY
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Tonawanda, New York. This position offers the opportunity to grow professionally in a supportive and dynamic environment. As a Contract-to-career role, it provides a pathway to long-term career development while contributing to the success of our organization.<br><br>Responsibilities:<br>• Provide exceptional support to customers by promptly addressing inquiries and resolving concerns.<br>• Accurately enter and process orders to ensure timely delivery and customer satisfaction.<br>• Collaborate with team members to maintain a cohesive and productive work environment.<br>• Handle incoming calls with professionalism, offering solutions and guidance as needed.<br>• Organize and manage files to ensure efficient record-keeping and easy access to information.
  • 2025-10-24T15:18:54Z
Front Desk Coordinator
  • Columbus, OH
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Columbus, Ohio. In this contract position, you will serve as the first point of contact for visitors and callers, ensuring smooth operations at the front desk. If you excel in multitasking and delivering exceptional service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle receptionist duties, including greeting visitors and directing them appropriately.</p><p>• Provide concierge-level services to ensure a positive experience for guests and staff.</p><p>• Manage a multi-line phone system efficiently, answering and directing inbound calls.</p><p>• Respond promptly to inquiries while maintaining a high level of professionalism and patience.</p><p>• Perform filing and organizational tasks to keep records and paperwork in order.</p><p>• Utilize Office software to complete administrative tasks and maintain documentation.</p><p>• Support medical front office operations, including scheduling and patient interactions.</p><p>• Collaborate with team members to ensure seamless office operations.</p><p>• Maintain a welcoming and organized front desk environment</p>
  • 2025-11-05T15:33:58Z
Customer Service Representative
  • Grand Junction, CO
  • remote
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated and personable Customer Service Representative to join our team in Grand Junction, Colorado. In this contract position, you will play a key role in assisting customers, maintaining product displays, and ensuring a seamless shopping experience. This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy providing exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers in locating products and addressing their inquiries in a friendly and attentive manner.</p><p>• Ensure shelves are well-stocked and merchandise is properly displayed to enhance the shopping experience.</p><p>• Operate and manage organizational systems to support daily operations effectively.</p><p>• Collaborate with team members to ensure smooth workflows and resolve customer issues promptly.</p><p>• Maintain a clean and organized workspace to uphold store standards.</p><p>• Provide accurate information about products and services to customers.</p><p>• Monitor inventory levels and report discrepancies to management.</p><p>• Support promotional activities and ensure marketing materials are visible.</p><p>• Uphold company policies and procedures while interacting with customers.</p><p>• Participate in training sessions to stay updated on product knowledge and company practices.</p>
  • 2025-11-03T21:39:10Z
Clinic Coordinator
  • Los Angeles, CA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated and detail-driven Clinic Coordinator to join a neurosurgeon's office in Los Angeles, California. This is a contract position that involves working in a dynamic medical environment, providing essential administrative and patient support. The role requires strong organizational skills, excellent interpersonal abilities, and a focus on delivering exceptional patient care.<br><br>Responsibilities:<br>• Schedule and manage patient appointments, follow-ups, and medical procedures to ensure efficient clinic operations.<br>• Act as the primary point of communication between patients, the neurosurgeon, and other healthcare providers.<br>• Maintain accurate and confidential patient records in compliance with organizational policies and regulations.<br>• Verify insurance coverage, process authorizations, and assist patients with billing inquiries.<br>• Oversee the preparation of exam rooms, manage clinic supplies, and ensure the smooth daily operation of the office.<br>• Support the neurosurgeon by managing their calendar and coordinating daily tasks.<br>• Operate multi-line phone systems to handle patient inquiries and schedule adjustments.<br>• Provide exceptional customer service to patients, ensuring a welcoming and positive experience.<br>• Assist with various administrative tasks to support the overall efficiency of the clinic.
  • 2025-10-29T23:13:41Z
Customer Service Representative
  • Springhill, LA
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Springhill, LA on a long-term contract basis. In this role, you will play a vital part in ensuring customer satisfaction by managing order processes, addressing inquiries, and maintaining clear communication. This position offers an opportunity to work in a collaborative environment while honing your skills in customer service and administrative functions.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter and maintain customer orders using word processing and spreadsheet tools.</p><p>• Monitor order progress to ensure timely deliveries and adherence to forecasted commitments.</p><p>• Address customer inquiries and requests promptly, providing clear and detail-focused responses.</p><p>• Prepare concise reports, documentation, and correspondence with guidance from supervisors and experienced team members.</p><p>• Collaborate with team members to ensure seamless account coverage and efficient operations.</p><p>• Book customer orders in a timely and precise manner, ensuring data accuracy.</p><p>• Support the team in performing activities that improve workflow and enhance customer service.</p><p>• Maintain organized records and documentation to facilitate effective communication and reporting.</p><p>• Resolve routine customer concerns, escalating complex issues when necessary.</p>
  • 2025-10-23T21:38:47Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This contract position is ideal for an individual with strong technological proficiency and exceptional administrative abilities. The role requires someone who thrives in both independent work environments and collaborative team settings.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to customers by addressing inquiries and resolving issues efficiently.</p><p>• Handle inbound and outbound calls with professionalism, ensuring customer satisfaction.</p><p>• Maintain accurate records and documentation of interactions in a timely manner.</p><p>• Utilize technology tools and systems to manage customer communications effectively.</p><p>• Handling mailings.</p><p>• Ensure a high level of attention to detail in all administrative tasks.</p><p>• Demonstrate dependability by meeting deadlines and maintaining consistent performance.</p>
  • 2025-11-03T20:08:42Z
Customer Service Representative
  • Washington, DC
  • remote
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is based in Washington, District of Columbia, and offers an exciting opportunity to contribute to a non-profit organization. The ideal candidate will possess exceptional communication skills, a customer-focused mindset, and the ability to handle detailed data entry tasks efficiently.<br><br>Responsibilities:<br>• Process and evaluate new submissions by creating or updating accounts while accurately associating artists and payees.<br>• Ensure the correct application of royalty items, including percentage allocations and effective dates.<br>• Assess incoming submissions to determine their priority based on potential value.<br>• Maintain high standards of quality and productivity to meet or exceed established benchmarks.<br>• Communicate with clients to clarify documentation and resolve submission-related questions.<br>• Handle inbound and outbound calls to provide prompt and attentive assistance.<br>• Utilize Salesforce and other platforms to manage customer information and track interactions.<br>• Execute high-volume data entry tasks with precision and attention to detail.<br>• Participate in special projects as assigned to support organizational goals.
  • 2025-11-04T19:58:57Z
Customer Service Representative
  • White Plains, NY
  • remote
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are seeking a dedicated and customer-centric <strong>Bilingual Spanish Customer Service Representative</strong> to join our team. In this role, you will provide exceptional service and support to customers in both English and Spanish, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is passionate about helping others, has excellent communication skills, and thrives in a fast-paced environment.</p>
  • 2025-10-24T20:08:47Z
Customer Service Representative
  • Omaha, NE
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p><strong>Join a Team That Powers Progress! </strong></p><p>Are you energized by solving problems, helping people, and making things happen? Do you thrive in a fast-paced environment where your communication skills and attention to detail truly shine? If so, we’ve got a seat for you on our growing Customer Service team!</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>As a key member of our Customer Service team, you’ll be the go-to person for both customers and sales reps, helping to keep everything running smoothly. </li></ul><p><strong>Your day-to-day will include:</strong></p><ul><li>Responding to customer inquiries and troubleshooting orders</li><li>Creating accurate and timely parts quotes</li><li>Supporting Inside and Outside Sales teams, plus Market Development Managers</li><li>Collaborating across departments to fulfill and revise orders</li><li>Managing phone and email queues with professionalism and care</li><li>Logging customer feedback and ensuring follow-through in our CRM system</li></ul><p>This is a <strong>high-impact, high-visibility</strong> role where your ability to juggle multiple tasks and communicate clearly will be essential.</p><p><br></p><p><strong>What You Bring to the Table:</strong></p><ul><li>Typing speed of <strong>50+ WPM</strong> with high accuracy</li><li>Proficiency in <strong>Microsoft Office 365</strong> (especially Outlook and Teams)</li><li>Strong written and verbal communication skills</li><li>Ability to write clear, professional emails without relying on scripts</li><li>A proactive mindset—you think on your feet and take initiative</li><li>Detail-oriented with strong organizational skills</li><li>Comfortable working under pressure and handling interruptions with grace</li><li>Confident communicating with customers and colleagues at all levels</li></ul>
  • 2025-10-31T19:34:08Z
Customer Service Representative
  • Hurley, NM
  • onsite
  • Temporary
  • 16.00 - 17.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Hurley, New Mexico. This long-term contract position offers the opportunity to provide exceptional support to customers while contributing to the smooth operation of our services. If you thrive in a fast-paced environment and enjoy assisting others, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, and other communication channels in a timely and attentive manner.</p><p>• Accurately process and manage orders using the company’s systems.</p><p>• Handle inbound and outbound calls to address customer needs, concerns, and requests.</p><p>• Schedule appointments and coordinate with relevant departments to ensure seamless customer experiences.</p><p>• Provide clear and effective solutions to customer issues while maintaining a high level of satisfaction.</p><p>• Maintain detailed and organized records of customer interactions and transactions.</p><p>• Collaborate with team members to improve processes and customer service strategies.</p><p>• Stay informed about company products, services, and policies to provide accurate information.</p><p>• Assist in training new team members to ensure consistent service quality.</p><p>• Identify opportunities to enhance customer service and share feedback with management.</p>
  • 2025-10-29T21:04:52Z
Sales Support Administrator
  • Rosemont, IL
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a dedicated Sales Support Administrator to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened.</p><p>• Build and nurture strong partnerships with customers in both foodservice and retail markets.</p><p>• Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue.</p><p>• Analyze market trends and commodity prices to guide strategic pricing and contract decisions.</p><p>• Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges.</p><p>• Address customer inquiries promptly through email and phone, providing effective solutions and support.</p><p>• Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management.</p><p>• Lead regular meetings with clients to discuss performance metrics and address any concerns.</p><p>• Proactively implement strategies to enhance customer retention and satisfaction.</p>
  • 2025-10-23T13:58:56Z
Customer Experience Specialist
  • Elmhurst, IL
  • onsite
  • Temporary
  • 22.00 - 23.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Experience Specialist to join our team in Elmhurst, Illinois. In this role, you will handle customer interactions, manage inquiries, and ensure smooth order processing to support our operations in the railroad transportation industry. This is a long-term contract opportunity, ideal for someone with a passion for providing exceptional customer service and a knack for building strong relationships.<br><br>Responsibilities:<br>• Prepare accurate and competitive price quotations for both prospective and existing customers.<br>• Process and enter customer orders into the enterprise resource planning system, ensuring all required documentation is attached.<br>• Respond promptly to inquiries about pricing, orders, shipments, deliveries, and invoices, providing accurate and helpful information.<br>• Serve as the primary liaison between customers and internal teams, fostering strong and effective working relationships.<br>• Maintain and update customer and order information in the system, ensuring data accuracy and completeness.<br>• Attend industry meetings and trade association events to stay informed about market trends and opportunities.<br>• Assist with accounts receivable collections by collaborating with customers to resolve outstanding payments.<br>• Identify and report market opportunities while addressing potential challenges that could impact business operations.<br>• Handle incoming calls and direct them to the appropriate team or individual efficiently.<br>• Support administrative tasks such as filing sales order documentation and organizing records.
  • 2025-10-27T04:24:06Z
Customer Success Specialist
  • Lexington-fayette, KY
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>Robert Half Lexington is looking for a dedicated Customer Success Specialist to join a team in Lexington-Fayette, Kentucky. This is a Contract to permanent opportunity, offering a dynamic work environment with potential for long-term placement and detail-oriented licensing. The role involves delivering exceptional customer service while managing inbound calls and supporting clients with property and casualty policy needs. Licensing in KY is required for this role. Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Handle approximately 30 customer calls daily, addressing inquiries related to property and casualty policies.</p><p>• Identify potential sales opportunities during client interactions and transfer leads to the sales team.</p><p>• Review and interpret policy notes to provide accurate information to customers.</p><p>• Assist clients with claims by collecting basic information and transferring them to the appropriate department.</p><p>• Maintain a calm and detail-oriented demeanor during all customer interactions.</p><p>• Work a rotating four-day workweek, ensuring consistent hours and pay.</p><p>• Collaborate with internal teams to ensure seamless client service.</p><p>• Perform accurate data entry and documentation for all customer interactions.</p><p>• Adhere to company standards for customer service excellence and compliance.</p><p>• Continuously seek opportunities to enhance the customer experience.</p>
  • 2025-10-22T15:38:46Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
  • 2025-10-06T17:29:17Z
Call Center Representative
  • Minneapolis, MN
  • onsite
  • Temporary
  • 17.00 - 19.00 USD / Hourly
  • <p><strong>Position Overview:</strong></p><p>We are seeking a <strong>Call Center Representative</strong> to join our dynamic team and handle 300+ inbound and outbound calls daily. The ideal candidate is a customer-focused, detail-oriented professional who thrives in a fast-paced environment. If you are energetic, empathetic, and passionate about delivering exceptional service over the phone, this is the role for you!</p><p><strong>Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound calls (300+ daily) while maintaining professionalism and accuracy.</li><li>Answer customer inquiries, resolve complaints, and provide product/service information with empathy and efficiency.</li><li>Process orders, payments, and data updates in a timely and accurate manner.</li><li>Escalate complex issues to the appropriate department or supervisor when necessary.</li><li>Follow call scripts and workflows while tailoring communications to meet individual customer needs.</li><li>Maintain detailed records of interactions, updates, and resolutions in the CRM system.</li><li>Meet or exceed key performance indicators (KPIs) related to call handling time, quality, and customer satisfaction.</li><li>Stay informed about company services, policies, and promotions to provide accurate and up-to-date information to customers.</li><li>Provide recommendations for improving customer service processes and communication strategies.</li></ul>
  • 2025-10-27T14:49:03Z
Service Specialist
  • Chicago, IL
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <ul><li><strong>Position: Service Specialist (Contract Role)</strong></li><li><strong>Location: Triangle Plaza 8750 W. Bryn Mawr Avenue Chicago IL USA 60631</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay: $20 - $21/per hour</strong></li></ul><p> </p><p>JOB SUMMARY:</p><p>The Service Specialist will serve as support service representative post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build maintain positive relationships with all stakeholders including our sales organization employer groups cross functional internal partners. They will act as the administrative support execute tasks and responsibilities.</p><p>This position requires strong relationship management communication critical thinking project management and problem resolution skills to meet the diverse needs of our sales team and employer groups.</p><p> </p><p>RESPONSIBILITIES:</p><ul><li>Act as first point of contact for all incoming employer-client agent calls on the Service phone line. </li><li>Handle level 1 tasks which include but not limited to: limited policyholder terminations provide invoices re-enrollment reports provide payment status updates assist Customer Care with policy research group-level demographic updates policyholder demographic corrections or triaging these requests to the correct team.</li><li>Sales Specialist will triage the request to the Service Consultant as necessary.</li><li>- Consistently meets or exceeds expectations for departmental standards related to customer satisfaction quality average handle time auxiliary time after call work and other KPIs.</li><li>Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. </li><li>Effectively communicate findings to the appropriate parties take initiative and follow-through as the liaison with other internal departments as necessary.</li><li>Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies procedures policy information/management and premium billing administration.</li><li>Maintain customer records update admin systems and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.</li><li>Develop and maintain a trust-based positive relationship and rapport with internal and external clients.</li><li>Perform other duties as assigned.</li></ul>
  • 2025-10-15T18:34:27Z
Project Assistant / Customer Support
  • Camp Hill, PA
  • onsite
  • Permanent
  • 55000.00 - 58000.00 USD / Yearly
  • <p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
  • 2025-10-31T11:29:06Z
Various Office and Customer Service roles
  • Doral, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Various Office and Customer Service roles</p><p><br></p><p>OfficeTeam is working with several clients in the Miami area that are looking to fill various Receptionist, Administrative Assistant and Customer Service roles. These positions are ideal for anyone looking to grow their career and start working immediately. Our positions range from $10.00 - $18.00 depending on experience and pay weekly. </p><p><br></p><p>If you are interested and able to start working immediately please send your resume to: Jacqueline.Mejia@RobertHalf and Call Jacqueline @ 786-698-7072</p>
  • 2025-11-04T23:18:44Z
Client Services Specialist
  • Santa Barbara, CA
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • <p>We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. This contract position involves supporting property management operations by ensuring excellent communication with tenants, residents, and property owners, as well as maintaining high standards of property care and safety. If you thrive in a fast-paced environment and enjoy a mix of administrative and field-based tasks, this role is an excellent opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with tenants and residents, addressing concerns and issuing notices as needed.</p><p>• Conduct property inspections, including exterior reviews, semi-annual interior checks, and move-out assessments.</p><p>• Create and manage work orders to ensure timely and efficient property maintenance.</p><p>• Handle security deposit reconciliations accurately and in compliance with regulations.</p><p>• Develop project scopes, solicit bids, and coordinate project completion with vendors and maintenance teams.</p><p>• Support leasing activities such as marketing properties, drafting leases, and processing applications.</p><p>• Collaborate with vendors, in-house maintenance technicians, and onsite property managers to address operational needs.</p><p>• Perform additional duties as assigned to ensure smooth property management operations.</p>
  • 2025-10-23T22:58:45Z
Bilingual Spanish Customer Service Representative
  • Delray Beach, FL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a skilled and adaptable Bilingual Spanish Customer Service Representative to join our team in Delray Beach, Florida. The ideal candidate will thrive in a fast-paced environment, demonstrate strong communication skills, and efficiently manage multiple responsibilities while maintaining a detail-oriented demeanor.</p><p><br></p><p>Responsibilities:</p><p>• Communicate clearly and effectively in both English and Spanish.</p><p>• Learn and adhere to company processes to ensure accurate and timely support.</p><p>• Manage and organize daily tasks and responsibilities in a fast-paced environment.</p><p>• Follow up on accounts and documents, ensuring all necessary actions are taken to resolve issues.</p><p>• Handle sensitive documents, both electronic and physical, with accuracy and confidentiality.</p><p>• Schedule and coordinate account follow-ups to meet deadlines and address customer needs.</p><p>• Present information and respond to questions from customers and management in a detail-oriented manner.</p><p>• Exhibit flexibility and adaptability to meet changing priorities and requirements.</p><p>• Maintain a cooperative and polite attitude while addressing customer inquiries and concerns</p>
  • 2025-10-21T13:44:30Z
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