We are looking for a dedicated Administrative Order Management Specialist to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced manufacturing environment and enjoys managing order processes with precision and efficiency. Based in Melrose Park, Illinois, this position offers an opportunity to contribute to the success of our order management and administrative operations.<br><br>Responsibilities:<br>• Accurately input and process customer orders into the company’s internal systems.<br>• Verify purchase orders to ensure all details are correct and meet compliance standards.<br>• Maintain comprehensive records and documentation for order tracking and reporting purposes.<br>• Facilitate communication and collaboration between sales, warehouse, and customer service teams.<br>• Monitor and report chargebacks, assisting with basic troubleshooting and resolution.<br>• Provide administrative support during critical periods such as month-end and quarter-end.<br>• Generate simple reports and updates for management to aid decision-making.<br>• Ensure timely processing and management of multiple priorities within the order workflow.<br>• Utilize internal systems, including NetSuite, to optimize order management processes.<br>• Deliver exceptional customer service and build strong relationships with internal and external stakeholders.
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
<p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are inviting applications for the role of a Sr. Accountant at our Illinois location. In this crucial role, you will be a primary contact for our fund board members, handle client inquiries, and manage revenue and expense projections. You will also be responsible for preparing financial statements, collaborating with external auditors, and conducting analyses for senior management review. This role plays a pivotal part in our operations within the finance industry.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Engage with third-party administrators and external auditors for the preparation and issuance of the funds’ financial statements and other regulatory filings.</p><p>• Liaise with teams across the firm in sales, client service, legal, operations, and corporate finance on all fund-related matters.</p><p>• Oversee client inquiries and manage overall fund operating procedures.</p><p>• Conduct analyses related to product development and new initiatives for review by senior management.</p><p>• Support portfolio management teams with ad hoc portfolio reporting requests or investor-related queries.</p><p>• Collaborate effectively with all members of the fund administration team to ensure consistent reporting and processes.</p><p>• Leverage portfolio accounting systems to manage the monthly performance reporting process.</p><p>• Consistently review the functions’ processes to enhance efficiencies and identify improvement opportunities.</p><p>• Work with third-party tax preparers to create investor tax deliverables and respond to investor-driven questions.</p><p>• Contribute to projects related to all funds in scope, including private hedge funds, US Registered funds, Irish UCITS, Canadian funds, and Luxembourg funds.</p>
<p>Join a small, mission-driven team supporting a reputable organization’s credit union. This temporary backfill position requires a professional with strong customer service skills to assist members and customers with account openings and general inquiries. The role involves handling inbound phone calls, emails, and chat communications, while upholding the organization’s core values and ensuring compliance with all policies and procedures.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to credit union members and prospects</li><li>Answer inquiries via phone, email, and online chat</li><li>Guide members through new account openings and documentation</li><li>Ensure all activities comply with industry regulations, organization policies, and procedures</li><li>Collaborate closely within a team of 2-3 staff </li></ul><p><br></p>
<p><em>The salary range for this position is $120,000-$125,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The holidays are here! Time to fall into a job that role you've always dreamed of.</p><p><br></p><p><strong>Job Description:</strong></p><p>Successful candidates will be proactive, detail-oriented, collaborative, and capable of clearly communicating tax concepts. They should demonstrate strong analytical abilities, meticulous attention to detail, and the ability to effectively manage multiple priorities in a dynamic environment.</p><ul><li>Partner closely with Finance, Legal, and Operations at the company, and each vertical, to streamline cross-functional workflows.</li><li>Review federal and state income tax returns, K-1s, extensions, quarterly payments, and taxable income estimates.</li><li>Support growing verticals by coordinating nexus assessments and state/local registrations (DOR, sales/use, withholding/payroll, city/local as applicable) and build a complete compliance calendar to support the tax function.</li><li>Coordinating across various verticals and business units to ensure accurate and timely reporting and compliance.</li><li>Lead targeted multi-state sales & use tax research to confirm taxability and rates by jurisdiction; maintain a concise taxability matrix, and coordinate with Finance to keep exemption certificates current.</li><li>Assist in tax registrations, state filings, and obtaining necessary tax clearances for multiple entities.</li><li>Handle federal and state tax notices, including research, response drafting, and timely resolution.</li><li>Draft and review tax workpapers and documentation supporting compliance filings and audits.</li><li>Provide support on various consulting projects, including state tax research, property tax assessments, and strategic initiatives.</li><li>Collaborate with internal and external stakeholders, including coordination with external advisors and addressing investor tax-related inquiries.</li><li>Assist in the development and implementation of processes to enhance compliance efficiency and accuracy.</li><li>Monitor legislative and regulatory developments to ensure timely compliance with state and federal tax requirements.</li><li>Support diligence processes related to acquisitions and transaction tax matters.</li><li>Manage administrative tasks within the tax function, contributing to the efficiency of internal processes.</li></ul>
<p><em>The salary range for this position is $90,000 - $110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Street Festival season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>The Position: </strong></p><ul><li>Point of contact for several of the company's registered and private funds in United States, Canada, Ireland, and Luxembourg, crossing many different fund types and jurisdictions. This role will work with the senior members of the fund administration team as well as own relationships with funds’ third- party administrators and key vendors. Preparation, review and understanding impactful issues regarding fund reporting, including net asset valuation calculations, security valuation, fund budgets & expense analysis is key to this role.</li><li>Key support contact for our fund board members. Partner with each fund’s third- party administrators and external auditors to prepare and issue the funds’ financial statements and other regulatory filings, presenting issues to fund board members for review and approval.</li><li>Coordinate effectively with teams across the firm in sales, client service, legal, operations, and corporate finance regarding all fund-related items, including overall fund operating procedures, client inquiries, product development, management and performance fee calculations, legal document review, and revenue and expense projections.</li><li>Construct analyses regarding product development, and new initiatives, for senior management review, exercising sound business judgement and understanding of our products.</li><li>Assist portfolio management teams regarding ad hoc portfolio reporting requests or investor related questions.</li><li>Work effectively with all members of the fund administration team across all products to ensure consistency of reporting and processes and assist the team on projects on projects related to all funds in scope, include private hedge funds, US Registered funds, Irish UCITS, Canadian funds and Luxembourg funds as needed. </li><li>Utilize Advent Geneva portfolio accounting system to manage monthly performance reporting process </li><li>Consistently review the functions’ processes to ensure efficiencies and highlight opportunities for improvement.</li><li>Partner with each fund’s third- party tax preparers to generate investor tax deliverables, answering any investor driven questions related to them.</li></ul>
<p><em>The salary for this position is up to $125,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. </em></p><p><br></p><p>Upgrade your cold weather season with a role that pays more, and respects your work-life balance.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Point of contact for funds across the company's funds platform, including registered and private funds in United States, Canada, Ireland, and Luxembourg, crossing many different fund types and jurisdictions. This role will work with the senior members of the fund administration team as well as own relationships with funds’ third- party administrators and key vendors. Preparation, review and understanding impactful issues regarding fund reporting, including net asset valuation calculations, security valuation, fund budgets & expense analysis is key to this role.</li><li>Key support contact for the company's fund board members. Partner with each fund’s third- party administrators and external auditors to prepare and issue the funds’ financial statements and other regulatory filings, presenting issues to fund board members for review and approval.</li><li>Coordinate effectively with teams across the firm in sales, client service, legal, operations, and corporate finance regarding all fund-related items, including overall fund operating procedures, client inquiries, product development, management and performance fee calculations, legal document review, and revenue and expense projections.</li><li>Construct analyses regarding product development, and new initiatives, for senior management review, exercising sound business judgement and understanding of company products.</li><li>Assist portfolio management teams regarding ad hoc portfolio reporting requests or investor related questions.</li><li>Work effectively with all members of the fund administration team across all products to ensure consistency of reporting and processes and assist the team on projects on projects related to all funds in scope, include private funds, US Registered funds, Irish UCITS, Canadian funds and Luxembourg funds as needed. </li><li>Consistently review the functions’ processes to ensure efficiencies and highlight opportunities for improvement.</li><li>Partner with each fund’s third- party tax preparers to generate investor tax deliverables, answering any investor driven questions related to them.</li></ul>
<p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘The holiday season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description: </strong></p><p>The Accounting Manager supervises all general accounting functions. Responsibilities will include the coordination of daily accounting operations, directing the monthly close process, coordinating the entity’s treasury operations and the preparation of accurate GAAP basis monthly, quarterly and annual financial statements. Specific job duties will include:</p><ul><li>The coordination of daily financing activities with the Company’s operations team, various mortgage loan brokers, title companies, and warehouse lenders. </li><li>The preparation of quarterly operating and cash forecasts, and various financial analyses as requested from time to time by the Company’s Controller.</li><li>General supervision of the accounting team including assisting where necessary with daily general ledger posting activities. This will include the preparation of interest rate lock derivative calculations, various pricing analyses, sales commission and production bonus calculations, and the periodic mark-to-market valuation of the loans held for sale inventory.</li><li>Reviewing and maintaining all balance sheet reconciliations, and ensuring that all intercompany account balances and all bank account balances are reconciled.</li><li>Working with accounting team to document policies and procedures, and to establish proper controls to deter fraud.</li><li>Responsible for accurate financial management reporting including consolidated financial statements when appropriate.</li><li>Responsible for disbursements review and control, including payroll, shared services, debt reporting, lender covenants, and income tax reporting. </li><li>Helping to train, develop and build the accounting team, providing guidance as needed. </li><li>Working with a third party valuation company to independently value retained mortgage servicing rights. </li><li>The ability to read and to comprehensively discern the appropriate accounting recognition of various legal agreements including MLPAs, AMAs, and forward purchase and sale agreements. </li><li>Effectively and efficiently coordinate the distribution of financial information to support regulatory compliance reporting and field examinations by warehouse lenders, tax professionals, independent audit firms, and various other third party professionals. </li><li>Provide direction and supervision over: 1) The Monthly Accounting Close Process and recognition of revenue, 2) Reconciliation of all balance sheet accounts to various corporate business units. 3) Administration of treasury functions with Corporate and BU accounts.</li><li>LOS System (Encompass), GL System (NetSuite), Document Management System.</li><li>Needs to be very well organized, and know where all supporting information is located. </li><li>Directs and coordinates all loan transfers to the servicing group.</li></ul>
<p>Our client is looking for a detail-oriented and welcoming Receptionist to join their team in Oak Brook, Illinois. The ideal candidate will serve as the first point of contact for guests and employees, ensuring a positive and efficient experience for all. This role requires excellent organizational skills, a high level of experience and composure, and the ability to handle multiple tasks with discretion and integrity. <strong><em>This position offers an hourly pay rate of $24/hour, full benefits and is 100% in-office from 8:30AM-5:00PM.</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and employees with a warm and detail-oriented attitude, addressing inquiries and resolving minor concerns.</p><p>• Manage incoming calls by answering, screening, and redirecting them as necessary to ensure effective communication.</p><p>• Provide administrative support to various departments, including assisting with special projects and clerical tasks.</p><p>• Handle incoming and outgoing mail, including preparing correspondence and organizing packages for delivery.</p><p>• Maintain inventory levels by ordering office and kitchen supplies to ensure smooth daily operations.</p><p>• Support the Executive Assistant in coordinating office events, meals, and logistics as needed.</p><p>• Schedule and manage internal conference room bookings, ensuring proper setup and cleanup for meetings.</p><p>• Interact with a diverse group of individuals, including executives, clients, vendors, and board members, in a courteous and respectful manner.</p><p>• Safeguard confidential information with a high degree of discretion and integrity.</p>
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This position offers a contract-to-permanent opportunity in the waste management and environmental services industry. The ideal candidate will be skilled in handling customer inquiries, resolving disputes, and maintaining excellent communication with clients and internal teams.<br><br>Responsibilities:<br>• Respond to customer inquiries and address issues through inbound and outbound calls.<br>• Collaborate with other departments to resolve customer disputes and ensure satisfaction.<br>• Process service requests, including contract creation, payment collection, and change of address updates.<br>• Handle billing complaints and coordinate investigations into service failures.<br>• Manage data entry tasks such as keying production paperwork and inputting order details.<br>• Conduct interviews with customers and record relevant information in company systems.<br>• Promote goodwill by delivering services in a detail-oriented and friendly manner.<br>• Seek cost-effective and environmentally sound solutions to customer service challenges.<br>• Perform general office tasks, including email correspondence and scheduling appointments.<br>• Assist with banking deposits and account adjustments when necessary.
<p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p><br></p><p>Job duties</p><p>* denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p><p>Working conditions</p><p>- Position operates at sites with maximum of 24/7 operations.</p>
<p><strong><em>Job: </em></strong><em>Collections Specialist </em></p><p><strong><em>Salary range:</em></strong><em> $50,000-$65,000 + Bonus </em></p><p><strong><em>Benefits:</em></strong><em> medical, vision, dental, life, and disability insurance</em></p><p><br></p><p>We are looking for a <strong>Spanish Speaking,</strong> motivated and detail-oriented Collections Specialist to manage third-party and in-house collection accounts. This role is critical in ensuring timely resolution of delinquent accounts while maintaining strong relationships with external partners. The ideal candidate will possess a strong background in collections, excellent analytical skills, and the ability to implement strategies for improved recovery rates.</p><p><br></p><p><em>To apply to this Onsite role please send your resume to [email protected]</em></p><p><br></p><p>Responsibilities:</p><p>• Build and nurture partnerships with third-party collection agencies through regular performance reviews and strategy discussions.</p><p>• Provide updates to senior management on account progress and overall health of third-party collections.</p><p>• Evaluate account data across multiple partners to identify opportunities for enhanced recovery results.</p><p>• Oversee the resolution of delinquent accounts in a compliant and timely manner.</p><p>• Assist the collections team with inbound and outbound calls, including negotiations, settlements, and account reconciliation.</p><p>• Utilize tools such as skip tracing and historical account data to effectively resolve outstanding balances.</p><p>• Introduce and implement process enhancements to improve efficiency and compliance.</p><p>• Monitor and manage account performance metrics to ensure goals are met.</p><p>• Collaborate with internal teams to refine collection strategies and optimize workflows.</p>
We are looking for an experienced Collections Supervisor or Team Lead to join our team in Skokie, Illinois. In this role, you will oversee a small team, ensuring effective credit and collections management while maintaining high organizational standards. This is a long-term contract position offering an excellent opportunity to contribute to the success of our credit operations.<br><br>Responsibilities:<br>• Supervise and guide a team responsible for commercial credit and collections activities.<br>• Ensure timely and accurate credit approvals based on company policies and analysis.<br>• Monitor team performance and provide coaching to meet departmental objectives.<br>• Oversee account management processes to maintain customer satisfaction and minimize overdue balances.<br>• Collaborate with other departments to streamline credit and collections workflows.<br>• Prepare and present reports on credit performance and collections outcomes.<br>• Identify and implement process improvements to enhance efficiency and accuracy.<br>• Resolve escalated issues with clients and provide solutions to complex credit situations.<br>• Maintain compliance with industry regulations and internal policies.<br>• Support team members in achieving their growth and development goals.
