<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site, offering the opportunity to be part of a vibrant office environment.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently and accurately process customer credit applications.</p><p>• Maintain and update customer credit records with precise attention to detail.</p><p>• Address and resolve customer inquiries in a timely and detail-oriented manner.</p><p>• Monitor customer accounts and execute appropriate actions when necessary.</p><p>• Follow up with customers regarding overdue payments through phone calls and emails.</p><p>• Send out notifications about delinquent payments via email, voicemail, and mail.</p><p>• Update customer accounts and perform data entry tasks.</p><p>• Adapt to different situations, showcasing flexibility and a positive attitude.</p><p>• Work collaboratively within the team in a high-paced call center environment.</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. This position offers the potential for long-term employment and is ideal for someone with strong computer skills, a positive attitude, and the ability to work both independently and collaboratively. If you excel in providing exceptional customer support and have experience in scheduling and order management, we encourage you to apply.<br><br>Responsibilities:<br>• Manage inbound and outbound customer calls with professionalism and efficiency.<br>• Address customer inquiries and provide timely solutions to ensure satisfaction.<br>• Accurately create and update sales orders for service and installation requests.<br>• Coordinate and schedule service appointments and installations with customers and builders.<br>• Maintain accurate records by entering and updating data in relevant systems.<br>• Prepare customer invoices and quotes with precision and attention to detail.<br>• Communicate effectively through email correspondence to address inquiries and follow up on orders.<br>• Utilize Microsoft Excel and other software tools to manage and analyze data.<br>• Collaborate with team members to ensure smooth operations and meet customer needs.<br>• Learn and adapt to internal systems and processes, demonstrating a proactive approach to training and development.
<p>We are looking for a dedicated Customer Service Representative to join our team in Memphis, Tennessee. In this role, you will provide financial services support while ensuring exceptional customer experiences. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate financial service information.</p><p>• Resolve issues related to products and services with efficiency and professionalism.</p><p>• Maintain thorough records of customer interactions and transactions.</p><p>• Collaborate with internal teams to ensure customer satisfaction and seamless service delivery.</p><p>• Stay informed about policies, procedures, and industry updates.</p><p>• Assist customers in navigating financial tools and processes.</p><p>• Identify opportunities to improve service quality and recommend solutions.</p><p>• Ensure compliance with all regulatory requirements and company standards.</p><p>• Build strong relationships with customers to foster trust and loyalty.</p>
<p>Robert Half is seeking a dedicated and detail-oriented Customer Service Representative to join a well known company in the insurance industry. In this contract to hire position, you will play a vital role in assisting customers by addressing their inquiries, resolving issues, and processing claims efficiently. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound customer inquiries via phone.</p><p>• Provide accurate and helpful information to customers to resolve their concerns.</p><p>• Process claims with attention to detail and ensure adherence to company guidelines.</p><p>• Maintain accurate records of customer interactions and transactions.</p><p>• Utilize computer systems to input and retrieve data efficiently.</p><p>• Handle multiple tasks simultaneously while maintaining excellent customer service.</p><p>• Contribute to a positive and productive work environment.</p><p><br></p><p>If you are ready for your next career move in the customer service space, Please APPLY TODAY! Apply through our Robert Half website or call 515.706.4974.</p>
<p>We are seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will provide outstanding service to customers, ensuring inquiries, orders, and concerns are handled efficiently and professionally. This position offers opportunities for growth within the organization while contributing to a culture of excellent customer care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter customer orders accurately and verify details for completeness.</li><li>Communicate order status, shipping dates, and any potential delays to customers.</li><li>Handle special-order requests and ensure appropriate follow-up.</li><li>Manage web-based orders and provide timely updates to relevant teams.</li><li>Log customer feedback, complaints, and resolution details.</li><li>Support internal teams, including marketing and sales, as needed.</li><li>Respond to general inquiries about the company and provide requested information.</li><li>Process payments and verify accuracy of transactions.</li><li>Coordinate with production, shipping, and courier services to resolve order issues.</li><li>Assist with clerical tasks and special projects, such as generating quotes, issuing purchase orders, maintaining records, and producing invoices.</li></ul>
<p>We are looking for a skilled and driven Bilingual Spanish/ or French Canadian Customer Service Representative to join our team in Torrance, California. As part of the manufacturing industry, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting our brand. This is a Contract position offering the opportunity to grow with an innovative and customer-focused organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by upholding the company's values and maintaining professionalism in all communications.</p><p>• Build and sustain positive relationships with customers, demonstrating empathy and understanding during interactions.</p><p>• Recommend and promote company products and services to meet customer needs and preferences, contributing to brand growth.</p><p>• Accurately record customer details and inquiry information into company databases.</p><p>• Apply technical knowledge of products to resolve customer issues effectively and provide troubleshooting assistance.</p><p>• Handle customer complaints with patience, ensuring calm and courteous resolutions.</p><p>• Participate in product and skill training sessions, successfully completing assessments to enhance expertise.</p><p>• Share valuable customer feedback and observed trends with management to support continuous improvement.</p><p>• Ensure timely and consistent attendance, including the flexibility to work variable schedules and occasional weekends.</p>
<p>We are looking for a dedicated Bilingual Spanish/or French Canadian Customer Service Representative to join our team in Torrance, California. As part of our manufacturing industry, this position requires a customer-focused individual who can effectively communicate, troubleshoot, and provide outstanding service to our clients. This is a contract opportunity, offering the chance to grow within a dynamic organization while supporting our valued customers.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company's culture, values, and commitment to excellence in all customer interactions.</p><p>• Build and maintain strong relationships with customers, providing empathetic and attentive support.</p><p>• Recommend and sell products or services tailored to meet customer needs and preferences.</p><p>• Accurately input customer information and inquiry details into company databases.</p><p>• Apply technical expertise to resolve product-related issues and provide troubleshooting assistance.</p><p>• Handle customer complaints with patience and professionalism, ensuring a positive resolution.</p><p>• Participate in training sessions to enhance product knowledge and service skills, passing any required assessments.</p><p>• Provide feedback and report trends observed during customer interactions to the management team.</p><p>• Maintain reliable attendance and flexibility in scheduling, including occasional weekend shifts as needed.</p>
<p>Do you have exceptional communication skills, a passion for helping others, and a knack for solving problems? Robert Half is seeking a Customer Service Representative to join a local and growing organization! We're looking for an enthusiastic and detail-oriented individual to provide top-notch support to our clients and customers, ensuring satisfaction and fostering positive relations.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a skilled Customer Service Representative, you will be the first point of contact for customers, helping resolve inquiries and ensuring an outstanding customer experience. You will:</p><ul><li>Efficiently answer, manage, and document customer inquiries through phone, email, and/or chat platforms.</li><li>Resolve customer issues by identifying solutions and taking ownership of cases from start to finish.</li><li>Maintain up-to-date knowledge of company products and services to provide accurate information and assistance.</li><li>Proactively identify challenges and escalate any complex issues, collaborating with appropriate teams to provide timely resolutions.</li><li>Provide constructive feedback to improve operations and enhance customer support processes.</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a well-established company in Miami that’s looking for a Bilingual Customer Service Representative to join their growing team. The ideal candidate is professional, people-oriented, and passionate about providing excellent customer support in both English and Spanish.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer high-volume inbound calls and respond to customer inquiries in a friendly and efficient manner.</li><li>Provide accurate information regarding products, services, and account details.</li><li>Document customer interactions and follow up to ensure resolution.</li><li>Handle order processing, account updates, and general administrative support.</li><li>Communicate with internal departments to resolve customer concerns promptly.</li><li>Maintain a positive and professional attitude with every interaction.</li></ul><p><br></p>
<p>Description</p><p>We are seeking a Customer Service Representative for our location in Falls Church, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site Monday to Friday from 9 am to 5 pm. This is a long-term contract position that could lead to permanent placement.</p><p> Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Camden, New Jersey. In this role, you will provide exceptional support to customers, assist with order processing, and ensure compliance with program requirements. This is a long-term contract position, offering an opportunity to grow within the company.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries with efficiency, ensuring high levels of satisfaction.</p><p>• Accurately enter and process customer orders using internal systems.</p><p>• Assist with program compliance by collecting required eligibility documents and submitting files for third-party auditing.</p><p>• Maintain timely updates to internal tracking systems and ensure certification files are processed promptly.</p><p>• Communicate progress, challenges, and suggestions to supervisors to enhance team operations.</p><p>• Collaborate with team members to ensure all agency reports and responses are completed effectively.</p><p>• Uphold a high standard of accuracy in documentation and reporting tasks.</p><p>• Support affordable housing initiatives by managing customer interactions and property-related documentation.</p><p>• Utilize Office tools such as Outlook, Word, and Excel to perform daily tasks efficiently.</p>
We are looking for a detail-oriented Patient Access Specialist to join our team on a long-term contract basis in Lewiston, Maine. In this role, you will handle patient admissions and related administrative tasks, ensuring compliance with organizational policies and regulatory requirements. This position requires a strong commitment to providing exceptional customer service while managing patient accounts and supporting the hospital's mission.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and perform compliance checks to ensure patient records meet regulatory standards.<br>• Provide patients with clear instructions and collect necessary insurance information while processing physician orders.<br>• Conduct pre-registration tasks such as gathering demographic and insurance details via inbound and outbound calls.<br>• Explain consent forms and patient education documents to patients, guarantors, or legal guardians while obtaining necessary signatures.<br>• Verify insurance eligibility and enter benefit data into the system to support billing processes.<br>• Inform Medicare patients about non-payment risks and distribute required documents, including Advance Beneficiary Notices.<br>• Perform audits on patient accounts to ensure accuracy and compliance with quality standards.<br>• Utilize reporting systems to identify and correct errors in accounts across various departments and facilities.<br>• Meet assigned point-of-service collection goals and assist patients with payment plans, including collecting past-due balances.
<p><strong>Position Overview:</strong></p><p>Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where you can solve problems and connect with people? We are seeking an experienced and highly motivated <strong>Customer Service Representative</strong> to join our team. In this role, you will be the face of the company, ensuring customer satisfaction and providing solutions with professionalism and efficiency.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide prompt, courteous, and accurate responses to customer inquiries via phone, email, chat, or in-person interactions.</li><li>Troubleshoot customer issues and deliver timely resolutions, always striving for an exceptional experience.</li><li>Process orders, refunds, returns, and exchanges with accuracy and efficiency.</li><li>Collaborate with other departments to resolve complex issues and ensure seamless support.</li><li>Maintain up-to-date knowledge about company products, services, policies, and promotions.</li><li>Track, document, and report customer interactions in CRM systems to ensure accuracy and continuous improvement.</li><li>Proactively recommend solutions or products that meet customer needs.</li><li>Monitor customer feedback and escalate concerns as needed to improve processes.</li><li>Contribute to team goals and productivity standards while upholding company values.</li></ul>
We are looking for a dedicated and personable Customer Service Representative to join our team in Houston, Texas. In this role, you will serve as the first point of contact for customers, delivering exceptional service and addressing inquiries with precision and care. This position offers an excellent opportunity to grow your career while contributing to a meaningful organization in the non-profit sector.<br><br>Responsibilities:<br>• Respond promptly and professionally to inbound customer inquiries via phone and email.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues efficiently.<br>• Schedule appointments and update customer records with accuracy and attention to detail.<br>• Process orders and perform data entry tasks, ensuring all information is correctly recorded.<br>• Collaborate with team members to provide seamless support and maintain service standards.<br>• Utilize Microsoft Word and Excel to create and maintain reports and documentation.<br>• Manage email correspondence, ensuring all communications are clear and timely.<br>• Maintain a positive and empathetic attitude toward customers at all times.<br>• Ensure compliance with company policies and procedures during every interaction.<br>• Identify opportunities to enhance customer experience and recommend improvements.
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p> </p><p> Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p>Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. </p><p><br></p><p> Responsibilities:</p><p><br></p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p>
<p>Our client is seeking a highly skilled and customer-focused <strong>Senior Customer Service Representative</strong> to join their team on a contract-to-hire basis. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional service. The successful candidate will play a key role in supporting our customers, resolving complex issues, and mentoring junior team members.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for customer inquiries via phone, email, and chat.</li><li>Resolve escalated customer issues with professionalism and efficiency.</li><li>Provide guidance and support to junior customer service representatives.</li><li>Maintain detailed and accurate records of customer interactions in CRM systems.</li><li>Collaborate with internal departments to ensure timely resolution of customer concerns.</li><li>Identify process improvement opportunities and contribute to team initiatives.</li><li>Meet or exceed performance metrics including customer satisfaction, response time, and resolution rate.</li></ul><p><br></p><p><br></p><p> </p>
<p>As a Customer Service Representative, you will be the first point of contact for our client’s customers, ensuring they receive exceptional support and solutions. You will handle inquiries, resolve issues, and provide a positive customer experience across multiple communication channels.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Assist customers with questions, complaints, and product/service issues</li><li>Maintain accurate records of customer interactions in the system</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Provide feedback to improve customer satisfaction and company processes</li></ul><p><br></p>
<p>Robert Half is seeking a talented, self-driven Customer Service Representative to join our client based in the South Metro. The Customer Service Representative position is a contract-to-hire opportunity that will start immediately. The Customer Service Representative will be asked to answer incoming customer calls, process and enter orders, problem-solve issues, and communicate effectively with a wide variety of contacts. Job responsibilities: </p><ul><li>Complete paperwork for receiving department for incoming clients </li><li>Enter receivable information into the computer</li><li>Complete paperwork for shipping</li><li>Handle main switchboard calls as needed</li><li>Greet customers and visitors and direct them appropriately in a professional manner</li><li>Enter inbound product loads</li><li>Sit on and participate in meetings and training seminars</li><li>Scan documents into the system</li></ul>
<p>We are looking for a detail-oriented and reliable Patient Registration Specialist to join our team in Rochester, Michigan. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service skills and a passion for healthcare support. The role involves assisting patients with their registration process, ensuring accuracy in data entry, and providing guidance as needed. <strong>Must be willing to work a flexible scheduling including weekends. </strong></p><p><br></p><p>Responsibilities:</p><p>• Accurately register patients in various settings, including the emergency room, inpatient, and outpatient departments.</p><p>• Assist patients with navigating technology and provide clear instructions when necessary.</p><p>• Perform data entry with precision to maintain accurate patient records.</p><p>• Collaborate with team members to ensure a seamless registration process.</p><p>• Handle patient scheduling and provide support in managing appointments.</p><p>• Verify medical insurance information and address any discrepancies.</p><p>• Adapt to rotating shifts, including afternoon and midnight rotations, after completing initial training.</p><p>• Comply with health and safety requirements, including COVID-19 vaccination, flu shot, and occupational health screenings.</p><p>• Provide additional assistance within the department as required.</p>
<p>We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Bellevue, Washington. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues efficiently while maintaining a positive attitude</li><li>Document customer interactions and update account information</li><li>Collaborate with internal teams to ensure timely resolution of concerns</li><li>Provide product or service information clearly and accurately</li><li>Follow up with customers to ensure satisfaction and issue closure</li><li>Maintain knowledge of company policies and procedures</li><li>Support special projects and administrative tasks as needed</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join a team in Montgomeryville, Pennsylvania. In this fully onsite role, you will be responsible for supporting sales operations, managing order processing, and ensuring exceptional customer service. This is a Contract-to-long-term position, offering the opportunity to transition into an ongoing role based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.</p><p>• Create and update quotes for customers, addressing their specific needs.</p><p>• Calculate and apply tariff surcharges as required for various transactions.</p><p>• Set up accounts for new customers, vendors, and sales representatives while maintaining accurate records of sales territories.</p><p>• Generate and manage discrepancy reports and corrective actions to resolve issues.</p><p>• Handle backorders to support production needs and ensure customer satisfaction.</p><p>• Establish terms for new customer accounts by acquiring and reviewing credit references.</p><p>• Communicate effectively with customers, addressing inquiries and following up to ensure satisfaction.</p><p>• Utilize Epicor software and Office tools to manage data and streamline processes.</p>
<p>Are you passionate about managing schedules, coordinating projects, and ensuring effective communication with customers? We’re on the lookout for a dynamic Scheduling and Operations Coordinator to oversee work planning, scheduling tasks, and customer communications for Metering and Distributed Energy Resources (DER) projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>In this role, you’ll be responsible for:</p><ul><li>Managing and scheduling tasks from immediate execution (T-0) through future planning stages (T-4) for work completed both internally and by contractors.</li><li>Coordinating all Metering and DER-related schedules to ensure timely execution of projects.</li><li>Communicating directly with customers regarding plans, expectations, and timelines for non-large PES projects.</li><li>Tracking the status of contractor projects within the T-4 timeline and adjusting schedules as needed while coordinating with field supervisors.</li><li>Hosting regular work plan meetings with field supervisors, contractors, and planning coordinators to discuss priorities, share updates, and ensure alignment on work expectations and statuses for both the current week and future weeks.</li></ul>
