We are looking for a success-driven and detail-oriented Customer Service Representative to join our team in Charlotte, North Carolina. This Contract to permanent position offers an opportunity to support a dynamic retail furniture business while delivering exceptional service to customers. The ideal candidate will thrive in a collaborative environment and play a key role in ensuring smooth order processing and customer satisfaction.<br><br>Responsibilities:<br>• Confirm customer orders placed online, provide updates regarding order status, and address any product or shipping concerns, including backorders and availability issues.<br>• Handle minor upselling activities, such as promoting product swatch bundles to enhance customer experience.<br>• Collaborate with the operations team to prepare swatch kits and assist in coordinating order fulfillment logistics.<br>• Research and compare shipping rates, offering customers accurate shipping options and information.<br>• Perform administrative tasks such as data entry, correspondence, and record keeping.<br>• Utilize internal systems and Microsoft Office tools effectively to manage customer inquiries and orders.<br>• Contribute to a positive and supportive office atmosphere, working closely with a small team.<br>• Communicate professionally with a diverse range of customers and team members to ensure excellent service delivery.<br>• Participate in problem-solving efforts to address customer concerns and improve processes.
<p>We are looking for a skilled Customer Service Representative to join our team in Cornelius, North Carolina. This is an on-site, contract-to-permanent position that offers an exciting opportunity to support a large volume of facilities while delivering exceptional customer experiences. The ideal candidate will thrive in a dynamic environment and demonstrate empathy, professionalism, and problem-solving skills when interacting with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to routine inquiries from customers and troubleshoot facility-related issues with efficiency and professionalism.</p><p>• Offer guidance to customers navigating e-commerce platforms and assist with transaction-related questions.</p><p>• Manage escalated situations calmly and empathetically, providing solutions to distressed or frustrated callers.</p><p>• Conduct outbound follow-up calls to resolve prior inquiries and ensure customer satisfaction.</p><p>• Record and update all customer interactions and case progress accurately within internal systems.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Spartanburg, South Carolina. This role requires a proactive individual who can handle inbound customer inquiries in a fast-paced environment while delivering exceptional service. If you excel in communication and problem-solving, this opportunity may be a great fit for you.<br><br>Responsibilities:<br>• Respond to inbound customer calls promptly and professionally, ensuring a positive experience.<br>• Manage customer inquiries and concerns with efficiency and accuracy.<br>• Utilize data entry skills to maintain accurate records of customer interactions and transactions.<br>• Handle email correspondence to address customer needs effectively.<br>• Schedule appointments and manage order entries as needed.<br>• Collaborate with team members to streamline processes and improve service delivery.<br>• Ensure adherence to company policies and procedures while interacting with customers.<br>• Provide detailed information about products and services to customers.<br>• Use Microsoft Excel and Word to generate reports and manage documentation.
We are looking for a Receptionist to join our team on a short-term contract basis in Charlotte, North Carolina. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and detail-oriented environment. This position requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and clients warmly upon arrival, ensuring they feel welcomed and directed to the appropriate areas.<br>• Maintain the cleanliness and organization of office spaces, including conference rooms.<br>• Provide exceptional customer service, addressing inquiries with efficiency and a focus on detail.<br>• Operate a multi-line phone system, managing inbound calls and directing them appropriately.<br>• Assist with various administrative tasks to support daily operations.
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
We are looking for a detail-oriented Purchasing Agent to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a key role in managing procurement activities, sourcing materials, and maintaining supplier relationships to support the company's operations and goals. This opportunity requires strong analytical skills, effective communication, and the ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Analyze historical sales data, market trends, and inventory levels to forecast purchasing needs and make informed decisions.<br>• Negotiate pricing, terms, and delivery schedules with vendors to ensure favorable agreements and cost savings.<br>• Research and evaluate products and suppliers to select those that meet quality standards and align with company requirements.<br>• Place and track purchase orders, monitor delivery times, and maintain appropriate stock levels to prevent shortages or overstocking.<br>• Collaborate with internal teams, such as marketing, finance, and logistics, to align procurement strategies with company objectives.<br>• Build and maintain strong relationships with suppliers through regular communication and addressing any issues that arise.<br>• Ensure accurate documentation of purchases, contracts, and payments for effective record-keeping.<br>• Solve problems related to delayed shipments, quality concerns, or discrepancies in invoices to ensure smooth operations.
<p>The Receptionist is the first point of contact for guests and employees, ensuring a welcoming environment. This role focuses on delivering exceptional <strong>guest experience and hospitality</strong>, while supporting back-office operations and maintaining organized common areas.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly while maintaining a detail-oriented approach.</p><p>• Manage incoming calls using a multi-line phone system and efficiently transfer calls to the appropriate departments.</p><p>• Coordinate deliveries and sort incoming mail to ensure timely distribution.</p><p>• Assist with administrative tasks and provide support for special projects as needed.</p><p>• Communicate effectively with managers and clients to address deadlines or job-related concerns.</p><p>• Operate and manage switchboard systems to facilitate smooth communication within the organization.</p><p>• Maintain accurate records and ensure proper documentation of office activities.</p>
We are looking for an organized and detail-oriented Receptionist Intermediate to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication across various departments. This is a long-term contract position, ideal for individuals with 3-6 years of relevant experience and strong proficiency in Microsoft Office tools.<br><br>Responsibilities:<br>• Greet and assist visitors while maintaining a welcoming and detail-oriented reception area.<br>• Manage incoming and outgoing mail and deliveries efficiently.<br>• Coordinate office supply orders, including coffee and pantry items.<br>• Reserve conference rooms and ensure all meeting spaces are prepared as needed.<br>• Arrange catering services for events, meetings, and special requests.<br>• Submit technology and maintenance work requests promptly.<br>• Answer and direct calls using multi-line phone systems.<br>• Prepare presentations and documents using Microsoft PowerPoint.<br>• Maintain effective communication and collaboration through Microsoft Teams.
