We are looking for a dedicated Customer Service Representative to join our team in Camden, New Jersey. In this role, you will provide exceptional support to customers, assist with order processing, and ensure compliance with program requirements. This is a long-term contract position, offering an opportunity to grow within the company. Responsibilities:• Respond to inbound customer inquiries with efficiency, ensuring high levels of satisfaction.• Accurately enter and process customer orders using internal systems.• Assist with program compliance by collecting required eligibility documents and submitting files for third-party auditing.• Maintain timely updates to internal tracking systems and ensure certification files are processed promptly.• Communicate progress, challenges, and suggestions to supervisors to enhance team operations.• Collaborate with team members to ensure all agency reports and responses are completed effectively.• Uphold a high standard of accuracy in documentation and reporting tasks.• Support affordable housing initiatives by managing customer interactions and property-related documentation.• Utilize Office tools such as Outlook, Word, and Excel to perform daily tasks efficiently.

• Proven experience in customer service, preferably in a call center environment.• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.• Strong attention to detail and ability to maintain accuracy in data entry and documentation.• Excellent verbal and written communication skills.• Familiarity with order entry processes and responding to inbound customer calls.• Capability to manage multiple tasks and deadlines in a fast-paced setting.• Commitment to providing outstanding customer support.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Camden, NJ
onsite
Contract / Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Camden, New Jersey. In this role, you will provide exceptional support to customers, assist with order processing, and ensure compliance with program requirements. This is a long-term contract position, offering an opportunity to grow within the company. Responsibilities:• Respond to inbound customer inquiries with efficiency, ensuring high levels of satisfaction.• Accurately enter and process customer orders using internal systems.• Assist with program compliance by collecting required eligibility documents and submitting files for third-party auditing.• Maintain timely updates to internal tracking systems and ensure certification files are processed promptly.• Communicate progress, challenges, and suggestions to supervisors to enhance team operations.• Collaborate with team members to ensure all agency reports and responses are completed effectively.• Uphold a high standard of accuracy in documentation and reporting tasks.• Support affordable housing initiatives by managing customer interactions and property-related documentation.• Utilize Office tools such as Outlook, Word, and Excel to perform daily tasks efficiently.
2025-11-05T16:24:26Z