<p>Our client is seeking a <strong>temp-to-hire Accounts Receivable / Collections Specialist</strong> with a blended background in <strong>accounts receivable and collections</strong>. This role is ideal for a professional who can balance strong financial skills with excellent customer service and relationship management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable processes, including invoicing, payment posting, and account reconciliation</li><li>Perform commercial and/or consumer collections activities in a professional and customer-focused manner</li><li>Follow up on past-due accounts by phone and email while maintaining positive client relationships</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Communicate effectively with customers and internal departments regarding account status</li><li>Maintain accurate records of collection efforts and payment activity</li><li>Support cash applications and other accounting-related tasks as needed</li></ul><p><br></p>
We are looking for an AR / Collections Specialist to join a manufacturing organization in Houston, Texas on a contract basis with the potential for a permanent role. This position focuses on strengthening cash flow, maintaining accurate receivable records, and building productive relationships with business customers. The ideal candidate brings strong commercial collections experience, sound judgment, and the ability to manage priorities independently in a fast-paced environment.<br><br>Responsibilities:<br>• Manage commercial accounts receivable activities by monitoring open balances, following up on past-due invoices, and driving timely payment from business clients.<br>• Apply cash receipts accurately, reconcile account activity, and investigate discrepancies to keep customer ledgers current and reliable.<br>• Prepare and issue billing documents, review invoice accuracy, and coordinate with internal teams to resolve payment or documentation issues.<br>• Communicate with customers by phone and email to address outstanding balances, negotiate payment arrangements, and maintain positive business relationships.<br>• Analyze aging reports and collection trends to identify risk, prioritize follow-up efforts, and support stronger overall account performance.<br>• Maintain detailed records of collection activity, account status, and customer correspondence to support reporting and audit readiness.<br>• Partner with accounting and operations stakeholders to resolve disputes, improve receivable processes, and support ongoing financial accuracy.
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes.<br><br>Responsibilities:<br>• Communicate with customers to address past-due accounts and discuss payment options.<br>• Negotiate and establish payment arrangements to resolve outstanding balances effectively.<br>• Perform skip tracing to locate customers and gather necessary information.<br>• Prepare and distribute collection correspondence, including notices and reminders.<br>• Document account statuses and update customer information accurately.<br>• Assist in resolving customer service inquiries related to billing and collections.<br>• Support workout arrangements and manage delinquency cases.<br>• Generate monthly reports on account delinquencies and collection activities.<br>• Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
<p>We are looking for a Collections Specialist to join a wholesale distribution organization in Oak Brook, Illinois. This Long-term Contract position focuses on improving account accuracy, reducing aged receivables, and supporting timely financial operations across collections, cash posting, credits, and returns. The role is well suited for someone who can manage detailed transactional work, investigate discrepancies, and communicate effectively with both customers and internal partners.</p><p><br></p><p>Responsibilities:</p><p>• Investigate unpaid balances, short payments, and deduction issues to identify causes, determine resolution steps, and drive accounts toward closure.</p><p>• Manage a high volume of deduction activity by maintaining organized tracking records and updating status details in Excel.</p><p>• Support daily cash posting by manually applying payments that are not successfully matched through standard banking files.</p><p>• Review payment exceptions, complete manual account applications, and coordinate file handling with technical teams when uploads are required.</p><p>• Enter customer credit requests into SharePoint, move items through the approval process, and provide return-related documentation to customers as needed.</p><p>• Issue approved credits, help reduce open request volume, and assist with credit and rebill transactions when necessary.</p><p>• Record customer returns in Infor through manual entry and ensure related account activity is reflected accurately.</p><p>• Work closely with internal departments and external business contacts to resolve questions related to deductions, returns, credits, and customer balances.</p><p>• Contribute to month-end close activities by ensuring cash applications, credits, deductions, and returns are completed accurately and on schedule.</p><p><br></p><p>The salary range for this position is $26.50 to $33.65/hour, plus bonus. Benefits are available including medical, vision, and dental, and life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. Learn more at roberthalfbenefits.com/resources. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are looking for a dedicated Collections Specialist to join our team on a contract basis in Elkridge, Maryland. In this role, you will manage accounts receivable, actively pursue overdue balances, and ensure accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a commitment to delivering excellent service while handling financial processes with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Monitor accounts receivable and promptly follow up on overdue balances.</p><p>• Negotiate payment arrangements with clients when necessary to resolve outstanding debts.</p><p>• Escalate delinquent accounts to management or external agencies when appropriate.</p><p>• Document all collections activities thoroughly within the accounts receivable system.</p><p>• Review and recommend updates to internal procedures to enhance efficiency and compliance.</p><p>• Provide exceptional service to vendors and colleagues, maintaining accuracy and professionalism.</p><p>• Perform additional duties as required to support the team.</p><p>• Collaborate with team members to ensure smooth financial operations.</p>
<p>We are looking for a Collections Specialist to support accounts receivable activities for a construction company in Milwaukie, Oregon. This <strong>contract to hire </strong>opportunity focuses on reducing outstanding balances, maintaining accurate billing records, and delivering attentive service to customers through clear and respectful communication. The ideal candidate will be comfortable managing inbound inquiries, reviewing delinquent accounts, and helping drive timely payment resolution in a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Review past-due accounts and assess appropriate next steps to improve payment recovery and reduce aging balances.</p><p>• Recommend practical corrective actions for delinquent accounts and follow through on resolution efforts in a timely manner.</p><p>• Handle inbound calls related to billing and account status, providing clear information and attentive support to customers.</p><p>• Maintain accurate customer account details and collection activity within CRM and accounts receivable systems.</p><p>• Coordinate with coworkers, customers, and external partners to resolve payment issues and support efficient account management.</p><p>• Process billing-related updates, document account interactions, and monitor follow-up actions to ensure continuity.</p><p>• Apply established collection procedures while balancing customer service expectations and business objectives.</p>
We are looking for a Collections Specialist to support business-to-business account recovery efforts for a long-term contract opportunity based in Tampa, Florida. This role is well suited for someone who can manage a high-volume portfolio, communicate effectively with commercial clients, and use Excel to organize and analyze account activity. The ideal candidate brings a strong background in collections, sound judgment when resolving payment issues, and the ability to work independently following virtual training.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 286 business accounts, following up on outstanding balances and driving timely payment resolution.<br>• Contact commercial customers by phone and email to address past-due invoices, clarify billing concerns, and negotiate payment arrangements when appropriate.<br>• Maintain accurate collection records, document account activity, and track commitments to pay in a timely manner.<br>• Use Excel tools such as VLOOKUPs and Pivot Tables to review account data, identify trends, and support collection reporting.<br>• Partner with internal teams to investigate discrepancies, resolve invoice-related issues, and improve the overall collections process.<br>• Monitor aging reports and prioritize collection efforts based on risk, account status, and payment history.<br>• Support both commercial and consumer collection activities as needed while maintaining professionalism and compliance with company standards.
We are looking for a Collections Specialist to support receivables recovery efforts for both commercial and consumer accounts. This long-term contract position focuses on maintaining healthy account status through consistent follow-up, clear communication, and accurate documentation. The ideal candidate brings experience in credit and collections, strong judgment when resolving payment issues, and a customer-focused approach to billing recovery.<br><br>Responsibilities:<br>• Manage collection activities across commercial and consumer accounts to improve payment performance and reduce outstanding balances.<br>• Contact customers by phone, email, and written correspondence to secure payment commitments and address past-due invoices.<br>• Review account history, billing records, and payment trends to determine appropriate follow-up actions and escalation needs.<br>• Negotiate practical repayment arrangements while maintaining positive customer relationships and supporting company collection standards.<br>• Document collection efforts, customer interactions, disputes, and resolutions with accuracy in internal records.<br>• Partner with billing, credit, and customer support teams to investigate account discrepancies and resolve issues affecting payment.<br>• Monitor delinquent accounts regularly and prioritize workload based on aging, risk level, and collection objectives.<br>• Support reporting needs by tracking collection progress, account status updates, and recovery results.
We are looking for a skilled Collections Specialist to join our team in Sunrise, Florida. In this Contract to permanent position, you will be responsible for managing delinquent accounts and assisting customers in resolving overdue payments. This role requires a proactive individual who can handle multiple priorities while delivering excellent service to both internal teams and customers.<br><br>Responsibilities:<br>• Contact customers with overdue accounts to discuss and arrange payment plans.<br>• Review delinquent accounts to determine appropriate collection strategies.<br>• Make a minimum of 20 collection calls daily to ensure timely follow-up on payment arrangements.<br>• Debit funds from member accounts to apply toward delinquent loans or credit cards, when applicable.<br>• Conduct skip tracing activities to locate customers with outdated contact information.<br>• Assist members with inquiries regarding overdue accounts or late fees, ensuring clear and courteous communication.<br>• Send collection letters to customers as needed and track responses.<br>• Collaborate with other departments to provide accurate and timely support in resolving account issues.<br>• Maintain compliance with credit union policies and regulatory requirements.<br>• Handle additional departmental tasks or responsibilities in the absence of team members.
<p><strong>Job Summary:</strong></p><p>We are seeking a proactive, detail-oriented <strong>Collections Specialist</strong> to join our team. This role is responsible for monitoring outstanding customer accounts, following up on overdue balances, resolving billing and payment discrepancies, and helping improve overall cash flow. The ideal candidate will have strong communication and negotiation skills, a customer-focused approach, and the ability to handle sensitive conversations professionally and effectively.</p>
<p>Our client is seeking a detail-oriented and proactive <strong>Collections Specialist</strong> to join their team. This role is responsible for managing outstanding accounts, contacting customers regarding past-due balances, resolving billing issues, and helping improve overall cash flow. The ideal candidate has strong communication skills, excellent follow-through, and prior experience in collections, accounts receivable, or a related accounting function.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts to identify overdue payments</li><li>Contact customers by phone, email, and written correspondence regarding outstanding balances</li><li>Follow up on delinquent accounts and maintain consistent collection efforts</li><li>Research and resolve billing discrepancies, payment delays, and account issues</li><li>Negotiate payment arrangements when appropriate</li><li>Document all collection activity accurately in the system</li><li>Reconcile customer accounts and ensure balances are correct</li><li>Prepare aging reports and provide status updates on outstanding receivables</li><li>Collaborate with internal departments to resolve disputes and improve payment turnaround</li><li>Support month-end reporting and other accounting or administrative duties as needed</li></ul><p><strong>Qualifications:</strong></p><ul><li>2+ years of collections, accounts receivable, or related experience</li><li>Strong verbal and written communication skills</li><li>Excellent negotiation and customer service abilities</li><li>High attention to detail and strong organizational skills</li><li>Proficiency in Microsoft Excel and accounting or ERP systems</li><li>Ability to manage multiple accounts and meet deadlines</li><li>High school diploma required; associate or bachelor’s degree preferred</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Experience with commercial or consumer collections</li><li>Knowledge of billing processes and account reconciliation</li><li>Ability to handle sensitive conversations professionally</li><li>Experience working in a fast-paced environment</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will play a key part in managing accounts receivable and resolving collection issues efficiently. If you are a self-starter with strong communication skills and a passion for delivering excellent customer service, this position offers a great opportunity to grow in a supportive and collaborative work environment.<br><br>Responsibilities:<br>• Oversee and manage the collection process for commercial and consumer accounts, ensuring timely payments.<br>• Address and resolve exceptions flagged by AI-driven systems, maintaining accuracy and compliance.<br>• Coordinate with clients to resolve outstanding balances and negotiate payment arrangements when necessary.<br>• Maintain detailed records of collection activities, payments, and account statuses.<br>• Collaborate with internal teams to streamline the collections process and improve efficiency.<br>• Analyze accounts receivable data to identify trends and recommend process improvements.<br>• Ensure compliance with company policies and relevant regulations during all collection activities.<br>• Provide excellent customer service by addressing client inquiries professionally and promptly.<br>• Assist with the implementation and optimization of new AI tools to enhance collection operations.
<p>We are looking for a Collections Specialist for a contract to hire opportunity in Evendale, Ohio. This role is well suited for someone who can manage business-to-business account follow-up, apply incoming payments accurately, and keep records current in a fast-paced environment. The ideal candidate brings strong Excel skills, sound judgment when communicating with customers, and the ability to support receivables activity with accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Manage business-to-business collection activities for open accounts, with a primary focus on balances within standard aging periods.</p><p>• Apply customer payments accurately and in a timely manner while resolving posting discrepancies as they arise.</p><p>• Review account details, research outstanding balances, and follow up with customers to secure payment commitments.</p><p>• Maintain accurate account notes and update collection records through consistent data entry and documentation.</p><p>• Use Excel to organize receivables data, track account status, and support reporting needs for the team.</p><p>• Work closely with internal partners to investigate billing or payment issues that may delay account resolution.</p><p>• Monitor account activity and escalate concerns when payment trends or customer responses indicate additional action is needed.</p>
<p>We are looking for a Collections Specialist to strengthen accounts receivable operations for a growing organization in Maryland. This Long-term Contract position is fully onsite and offers a consistent 40-hour workweek. The person in this role will help improve collection activity, resolve outstanding balances, and support a more disciplined follow-up process with customers.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts across outstanding customer accounts and maintain steady follow-up to reduce overdue balances.</p><p>• Review account activity, billing records, and payment status to identify issues and support timely resolution of receivables.</p><p>• Communicate with customers regarding past-due invoices, payment commitments, and account discrepancies in a clear and detail-oriented manner.</p><p>• Work within Sage Intacct to research job details, confirm billing information, and update collection-related records.</p><p>• Coordinate with internal teams to clarify charges, investigate account questions, and remove obstacles delaying payment.</p><p>• Monitor aging reports and prioritize accounts that require immediate attention based on risk and delinquency trends.</p><p>• Document customer interactions, collection progress, and next steps accurately to maintain clear account histories.</p>
Collections Specialist Our company is actively seeking a detail-oriented and motivated Collections Specialist to join our team on an ongoing basis. This position is ideal for individuals who excel at building relationships, resolving billing issues, and ensuring timely payments. Key Responsibilities: Contact clients to collect outstanding payments and resolve past-due accounts Research and investigate account discrepancies and payment delays Maintain accurate records of all communications and collection activities Coordinate with internal teams to resolve billing issues and disputes Prepare and distribute regular reports on collection status and aging accounts Adhere to all applicable laws and regulations in the collections process Provide excellent customer service while balancing company objective Why Join Us? Supportive and detail oriented team environment Ongoing role with potential for advancement Exposure to a variety of clients and industries Advance your career in collections—apply today online or through our Robert Half app!
<p>We are looking for a Collections Specialist to join a growing organization in Orange and support the accounts receivable function with a strong focus on collections. This contract-to-permanent opportunity is well suited for someone who communicates confidently, works with precision, and takes initiative in managing outstanding balances. The ideal candidate will help strengthen cash flow by partnering with internal teams and customers to address billing concerns and secure timely payments.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts by contacting clients regarding overdue balances and driving timely payment resolution.</p><p>• Investigate payment gaps, disputed charges, and invoice variances while coordinating with billing and service teams to reach accurate outcomes.</p><p>• Keep thorough documentation of collection outreach, customer responses, and promised payment dates within company records.</p><p>• Review aging data regularly and share clear updates on delinquent accounts, collection progress, and risk areas with leadership.</p><p>• Follow up consistently on unpaid invoices to improve receivable performance and reduce the length of time balances remain outstanding.</p><p>• Provide support with applying incoming payments and reconciling account activity when additional assistance is needed.</p><p>• Contribute to month-end activities by reporting on overdue accounts and anticipated collections.</p><p>• Maintain a precise, solutions-oriented approach in all customer interactions to preserve strong business relationships while securing payment.</p>
<p>We are looking for a detail-oriented Collections Specialist to join our team in Minnesota in a contract capacity with the potential for a permanent role. This position supports mortgage and consumer collection activities through account follow-up, delinquency review, documentation handling, and compliance-focused communication. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage sensitive financial information while delivering accurate and timely support.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound outreach to customers based on delinquency and account status reports to help resolve past-due balances.</p><p>• Review accounts to identify appropriate collection or loss mitigation next steps and document activity with accuracy.</p><p>• Prepare and send required notices, letters, and supporting documentation in accordance with internal procedures and regulatory expectations.</p><p>• Maintain complete and up-to-date records of collection efforts, delinquency status, and account-level actions.</p><p>• Communicate with investors, insurers, and other external partners regarding loan status, workout activity, foreclosure alternatives, bankruptcy matters, and related collection issues.</p><p>• Assist with modification request processing and ensure reporting is completed correctly for applicable loan programs.</p><p>• Compile delinquency and portfolio reports for leadership, investors, and other stakeholders as needed.</p><p>• Support training efforts for new or existing team members and contribute to the achievement of departmental performance goals.</p><p>• Stay informed on consumer protection requirements, mortgage servicing standards, and company policies while safeguarding confidential information.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for an experienced Collections Specialist with 6–8 years of collections experience within financial institutions, including consumer lending environments. Skilled in managing delinquent accounts across credit cards, personal loans, secured loans, mortgages, and home equity loans, particularly accounts 60+ days past due and charged-off or high-risk portfolios. Strong knowledge of regulatory requirements including FDCPA, FCRA, GLBA, and TCPA, with a consistent track record of recovering delinquent debt through compliant, ethical, and member-focused collection practices.</p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Manage collection efforts for delinquent consumer loan accounts across multiple lending products.</li><li>Review account histories to determine causes of delinquency and develop appropriate resolution strategies.</li><li>Contact members by phone and written correspondence to secure payment and resolve past-due balances.</li><li>Negotiate payment arrangements, loan extensions, and potential loan modifications for approval.</li><li>Provide empathetic member support and refer borrowers to financial counseling resources when appropriate.</li><li>Recommend next steps for severely delinquent accounts, including repossession, foreclosure, legal action, charge-off, and agency placement.</li><li>Prepare charge-off documentation and coordinate account assignments to third-party collection agencies.</li><li>Maintain detailed records of collection activity, account status, and resolution outcomes.</li><li>Work closely with internal teams including lending, loss mitigation, legal, and member service departments.</li><li>Meet established recovery goals, productivity targets, and compliance standards.</li></ul><p><br></p>
We are looking for a Collections Specialist to support account recovery efforts and help maintain healthy customer payment performance for a contract-to-permanent opportunity in Greenville, South Carolina. This role focuses on managing overdue balances, reviewing account risk, and resolving billing issues with accuracy and care. The ideal candidate is comfortable communicating with customers, handling multiple priorities, and working in a fast-paced environment while meeting deadlines.<br><br>Responsibilities:<br>• Engage with customers by phone and email to resolve past-due balances and encourage timely payment.<br>• Build and maintain accurate credit files, including payment history and relevant account documentation.<br>• Evaluate customer accounts using credit reports and risk tools to help determine financial reliability and exposure.<br>• Oversee collection activity across assigned receivables, recording follow-ups and outcomes each day.<br>• Investigate disputed charges and billing concerns, then work toward appropriate resolution.<br>• Reconcile account balances and payment records to ensure accuracy and identify outstanding issues.<br>• Address credit-related questions from customers and internal partners in a clear and timely manner.<br>• Escalate seriously delinquent accounts for outside collection action and notify leadership of higher-risk situations.<br>• Establish payment commitments, coordinate payment plan arrangements, and process credit card transactions as needed.<br>• Review aging reports regularly while maintaining strong customer relationships through clear, attentive communication.
<p><strong>Job Title: Collections Specialist</strong></p><p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented <strong>Collections Specialist</strong> with a strong <strong>Accounts Receivable background</strong> to join our team. The ideal candidate will have experience managing outstanding accounts through proactive <strong>outbound calling and email communication</strong>, along with strong systems skills and a high level of accuracy. This role is responsible for following up on past-due balances, maintaining positive client relationships, and supporting overall cash flow objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of customer accounts to ensure timely collection of outstanding balances</li><li>Conduct high-volume <strong>outbound calls and email outreach</strong> to follow up on overdue invoices</li><li>Review aging reports and prioritize collection efforts based on account status</li><li>Research, reconcile, and resolve billing discrepancies, short payments, and unapplied cash</li><li>Partner with internal teams such as Accounts Receivable, Customer Service, and Sales to resolve payment issues</li><li>Document collection activity, account updates, and dispute details within the system</li><li>Process account adjustments, credit memos, and payment plans as needed</li><li>Maintain accurate customer records and ensure compliance with internal policies</li><li>Support month-end AR close activities and reporting as requested</li><li>Identify trends or recurring issues and recommend process improvements</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency. This is a direct hire position with standard business hours. It is in office but can work remote one day per week after training. If this is a position that you are interested in, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Manage and follow up on outstanding payments with business clients to ensure timely resolution.</p><p>• Handle challenging and intricate collections cases, employing effective negotiation strategies.</p><p>• Perform thorough cleanup of accounts receivable and collections records to streamline operations.</p><p>• Transition to softer collections efforts after addressing high-priority cases.</p><p>• Maintain accurate documentation and records of all collection activities.</p><p>• Utilize multiple systems to track and manage accounts and payments.</p><p>• Collaborate with internal departments to address billing discrepancies and resolve client concerns.</p><p>• Monitor aging accounts and develop strategies to minimize overdue balances.</p><p>• Provide regular updates and reports on collection progress to management.</p><p>• Ensure compliance with company policies and industry regulations during all collection activities.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, life insurance, generous PTO, paid holidays, and more. </p>
We are looking for a detail-oriented Collections Specialist to support receivables activities for a growing team in Houston, Texas. This Long-term Contract position is ideal for someone who can manage a large volume of accounts while maintaining accuracy and strong customer communication. The role follows a hybrid schedule with time split between the office and remote work, and it offers the opportunity to contribute to timely cash flow and account resolution.<br><br>Responsibilities:<br>• Manage outreach and follow-up activities for a high volume of customer accounts to secure timely payment and reduce outstanding balances.<br>• Review account status, billing details, and payment history to identify discrepancies and determine the best collection approach.<br>• Communicate with customers by phone and in writing to resolve past-due balances while maintaining a detail-oriented and service-focused approach.<br>• Use Excel tools such as formulas, pivot tables, and lookup functions to track collection activity, analyze aging trends, and prepare status reports.<br>• Partner with internal teams including billing, customer service, and accounts receivable to investigate issues and support account resolution.<br>• Document collection efforts, customer responses, and payment commitments accurately within accounting and CRM systems.<br>• Apply sound judgment and negotiation skills to address disputes, establish payment arrangements, and escalate complex cases when needed.<br>• Support ongoing process updates and system-related changes as needed while maintaining continuity in daily collections operations.
We are looking for an experienced Collections Specialist to join our team in Houston, Texas. This is a long-term contract position that offers a hybrid work arrangement, combining in-office and remote work. The role requires a proactive individual with strong problem-solving and communication skills to manage a high volume of accounts efficiently.<br><br>Responsibilities:<br>• Handle the collection process for a large number of accounts, ensuring timely and accurate follow-ups.<br>• Utilize intermediate-level Excel skills, including formulas, pivot tables, and vlookups, to analyze and organize data.<br>• Communicate effectively with clients via phone and email to resolve payment issues and negotiate solutions.<br>• Collaborate with internal teams to address discrepancies and streamline collection procedures.<br>• Maintain detailed records of all collection activities and account statuses.<br>• Use accounting software and CRM tools to track accounts receivable and improve operational efficiency.<br>• Respond to inbound calls and inquiries related to billing and payment matters.<br>• Process claims and ensure compliance with company policies and procedures.<br>• Identify opportunities to refine collection strategies and enhance overall performance.
<p>We are looking for a Collections Specialist to support accounts receivable activities for an organization in Edina, Minnesota. This Long-term Contract position is ideal for someone who can manage outstanding balances, communicate effectively with clients and internal teams, and keep detailed records of collection activity. The role requires strong follow-through, sound judgment when handling disputes, and the ability to work comfortably with billing systems and Excel-based reporting.</p><p><br></p><p>Responsibilities:</p><p>• Review recurring aging reports to identify overdue accounts and prioritize collection efforts based on account status and payment history.</p><p>• Contact clients regarding past-due balances, answer payment-related questions, and encourage timely resolution of outstanding invoices.</p><p>• Investigate billing concerns or disputed charges by partnering with Project Managers to clarify account details and determine next steps.</p><p>• Maintain accurate notes on client conversations, payment commitments, and follow-up actions by project and customer account.</p><p>• Track open receivables and monitor progress to ensure issues are resolved in a timely and organized manner.</p><p>• Support invoice and billing-related activities, including reviewing statements, customer invoices, and work-in-progress details when needed.</p><p>• Use billing platforms and spreadsheet tools to update account information, prepare reports, and manage collection records efficiently.</p><p>• Assist with accounts receivable processes within D365 or D365 Finance & Operations when applicable to daily workflow.</p>
<p>We are looking for a Collections Specialist to support accounts receivable activities. This Long-term Contract position focuses on maintaining healthy cash flow by following up on past-due commercial accounts, resolving billing concerns, and keeping account activity well documented. The ideal candidate is comfortable communicating with business customers, tracking repayment progress, and working within accounting systems to support collection efforts.</p><p><br></p><p>Responsibilities:</p><p>• Review accounts receivable balances to identify commercial customers with overdue invoices and prioritize follow-up activity.</p><p>• Contact clients regarding outstanding balances, discuss payment status, and encourage timely resolution of open items.</p><p>• Document conversations, commitments, disputes, and payment activity with accuracy to maintain clear collection records.</p><p>• Investigate billing questions and coordinate with internal teams to help resolve customer concerns that may delay payment.</p><p>• Prepare routine status updates on delinquent accounts, recovery efforts, and expected payment timelines.</p><p>• Handle inbound customer communication related to billing and collections in a detail-oriented and service-oriented manner.</p><p>• Support day-to-day collection operations using accounting and receivables systems.</p>