We are looking for a skilled Learning and Development Specialist to join our team in Seattle, Washington. In this long-term contract position, you will play a pivotal role in designing and delivering engaging eLearning courses tailored to internal employees and external volunteers. Your expertise in course authoring and instructional design will help enhance training programs and ensure alignment with organizational goals.<br><br>Responsibilities:<br>• Collaborate with subject matter experts across departments to design effective and engaging eLearning courses.<br>• Develop course content using tools such as Articulate Storyline and Adobe Captivate, ensuring high-quality standards.<br>• Present course drafts for feedback and refine materials based on input.<br>• Manage onboarding training processes, including assigning training modules and tracking completion requirements.<br>• Facilitate training sessions and meetings to ensure clear communication and effective learning outcomes.<br>• Build strong relationships with stakeholders to ensure alignment on course objectives and content.<br>• Create eLearning modules and instructional materials that support employee and volunteer development.<br>• Maintain a focus on continuous improvement by assessing the effectiveness of training programs and implementing necessary adjustments.<br>• Stay updated on industry trends and best practices in instructional design and eLearning development.
<p>We are looking for an experienced Instructor/Trainer to join our team in Raleigh or Charlotte North Carolina. This hybrid role requires a dynamic individual who can design and deliver effective training programs, ensuring team members are equipped to use various systems and applications with confidence. If you're passionate about technology-focused learning and thrive in service-oriented environments, we want to hear from you.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and implement comprehensive training programs tailored to organizational needs.</p><p>• Conduct training sessions for new hires, ranging from 90 minutes to 3 hours, to familiarize them with internal systems.</p><p>• Provide team training on new applications, system upgrades, and software releases.</p><p>• Evaluate and recommend e-learning tools and integrate selected tools into the overall training strategy.</p><p>• Deliver one-on-one training sessions to support individual learning needs.</p><p>• Stay informed about emerging technologies to keep training content relevant and up to date.</p><p>• Collaborate with team members to ensure training materials align with organizational goals.</p>
<p>Are you an excellent communicator with a drive to help others and solve problems? We are partnering with John Deere Financial in Johnston, Iowa to find their next Customer Account Specialist! You will be part of a team that helps customers find solutions while building long-term relationships. This opportunity perfect for strong communicators who are eager to learn and grow in a professional environment!</p><p><br></p><p>Reach out to our team at (563) 359-3995 for more information - Christin, Erin, and Lydia are great points of contact!</p><p><br></p><p>Position Details:</p><p>Location: Onsite – Johnston, IA</p><p>Schedule: Shifts scheduled between 6:55 AM – 6:05 PM to cover operating hours (7:00 AM – 6:00 PM)</p><p>Duration: 1-year contract with the potential for extension</p><p>Visa Sponsorship: Not available now or in the future</p><p><br></p><p>What You’ll Do:</p><p>As a Customer Account Specialist, you’ll support customers with delinquent accounts by identifying issues, educating them on solutions, and guiding them toward resolution—all while maintaining positive relationships.</p><p><br></p><p>Key Responsibilities:</p><p>- Communicate with customers via phone to resolve overdue accounts</p><p>- Negotiate payment plans within established policies</p><p>- Review account and payment history</p><p>- Update and verify customer information</p><p>- Assist with misapplied payments and escalate issues as needed</p><p>- Ensure compliance with federal/state regulations and company policies</p>
<p><strong> Project/Program Manager I – Learning & Development Specialist</strong></p><p><strong>Service Type</strong>: Temporary- 26 weeks, potential for extension or conversion</p><p><strong>Location</strong>: Nashville, TN, (will consider candidates in New York City or Seattle) </p><p><strong>Department</strong>: Learning & Development</p><p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and bilingual Learning & Development (L& D) Specialist to support global training initiatives. This role focuses on content localization, translation, and program coordination, with a strong emphasis on Japanese language proficiency. The ideal candidate will be passionate about learning, culturally aware, and experienced in digital content creation.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the implementation and delivery of learning programs and initiatives</li><li>Translate and validate learning content from English to Japanese</li><li>Ensure cultural relevance and accuracy of translated materials</li><li>Provide administrative and operational support to the L& D team</li><li>Create engaging e-learning content using digital authoring tools</li><li>Manage multiple tasks and deadlines effectively</li><li>Maintain a professional and positive presence in a collaborative environment</li></ul><p><br></p>
<p>Robert Half is looking for a Senior Operations Specialist to join our client's team in the Philadelphia area. This Senior Operations Specialist role is crucial in ensuring the accurate management and reconciliation of client investment accounts, as well as supporting reporting processes. The position offers a dynamic environment where you will collaborate closely with internal teams and external vendors to maintain the integrity of financial operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee all activity in client accounts on our accounting and reporting system, including maturities and/or calls, periodic principal, and interest payments</li><li>Ensure appropriate allocation of other investment income such as dividends and expenses to client accounts</li><li>Monitor and post capital calls, redemptions, and distributions on alternative investments in client accounts</li><li>Collaborate with third-party vendors to ensure account and position reconciliation on investment positions, including non-marketable securities</li><li>Provide backup support to other departmental positions as necessary and assist the Operations team as requested</li><li>Perform daily operational duties, including monitoring position activity and ensuring accurate booking of transactions and activity</li><li>Reconcile Daily Transaction Reports of third-party custodians as needed</li><li>Retrieve, validate, and upload external source data into the system and reconcile that data</li><li>Ensure all trades are appropriately booked within the system and all positions are reconciled daily and/or weekly</li><li>Accurately book outgoing and incoming wire transfers and resolve reconciliation issues in real time.</li></ul><p><br></p>
<p>We are looking for a dedicated Talent Acquisition Specialist to lead the full recruitment lifecycle and build strong talent pipelines for current and future hiring needs in the West Branch area. This role involves managing the Applicant Tracking System, sourcing candidates through diverse channels, and coordinating interviews and selection procedures. The ideal candidate will play a pivotal role in shaping our workforce by implementing effective recruiting strategies and fostering partnerships with educational institutions and employment agencies.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the entire recruitment process, including sourcing, screening, interviewing, and guiding candidates through the offer and onboarding stages.</p><p>• Develop and execute marketing strategies to attract both active and passive job seekers.</p><p>• Create and post job requisitions on internal and external platforms, ensuring accuracy and appeal.</p><p>• Build and maintain a robust pipeline of candidates with relevant experience to meet current and anticipated staffing needs.</p><p>• Establish and nurture relationships with high schools, colleges, and employment agencies to expand talent pools.</p><p>• Conduct preliminary interviews to assess candidate suitability, cultural fit, and salary expectations.</p><p>• Administer personality assessments and verify references to ensure candidates meet job requirements.</p><p>• Coordinate interview schedules, travel arrangements, and relocation efforts for new hires as needed.</p><p>• Track and report key recruitment metrics to evaluate the effectiveness of hiring strategies.</p><p>• Ensure compliance with employment laws and maintain confidentiality throughout the recruitment process.</p><p><br></p><p>If you are looking for a company that provides a collaborative work environment, growth potential, strives to show appreciation to their employees, has a hybrid work schedule, and a competitive bonus potential, then this could be the perfect place for you! </p>
<p>We are looking for an experienced Human Resources Director with expertise in compensation strategies to join our team on a long-term contract basis. This role, based in Chicago, Illinois, focuses on overseeing HR functions such as Talent Acquisition, year-end reviews, and HR Administration. The ideal candidate will bring a strong understanding of HR systems and processes to deliver effective solutions that align with organizational goals.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and oversee the People Operations team (2 direct reports), ensuring consistent support and guidance across all HR functions during the leave period.</li><li>Lead critical year-end processes, including performance reviews, compensation planning, and initiatives related to learning and development, talent management, and organizational culture-building.</li><li>Serve as a trusted strategic advisor on HR matters such as performance management, employee engagement, talent development, and workforce planning.</li><li>Develop, refine, and document scalable HR practices to benefit the organization beyond the coverage period.</li><li>Take ownership of compensation management, ensuring alignment with organizational goals and best practices.</li></ul><p><br></p><p>Benefits available to contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k)plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p><p> </p><p>The position is based in Chicago, IL with a 100% remote work model!</p><p>Apply today! Step forward and embrace the challenge to make a difference. Robert Half invites you to be part of an exciting journey.</p><p> </p><p> </p>
We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. This Contract-to-Permanent position offers an excellent opportunity to work in the transport industry, focusing on credit and collections activities for assigned customer portfolios. The role involves managing account balances, resolving payment discrepancies, and analyzing account performance to ensure effective credit management.<br><br>Responsibilities:<br>• Organize and maintain credit and collections processes for assigned customer portfolios, ensuring accurate documentation and coordination.<br>• Utilize electronic file systems to retrieve and review documents related to invoicing disputes, and manage corrections such as rebills, misapplied payments, and freight bill adjustments.<br>• Prepare monthly summaries of portfolio collections progress and participate in reviews with the department manager to address escalated issues and strategize collection approaches.<br>• Conduct periodic evaluations of customer accounts to assess credit limits in relation to revenue trends, collaborating with agents and business development teams as needed.<br>• Investigate short-paid invoices and coordinate with agents, business development executives, and carrier services to implement necessary revisions or chargebacks.<br>• Assist the accounting department in gathering customer payment remittance details to support portfolio activities.<br>• Develop and maintain effective communication with shippers and agents to address account discrepancies and provide exceptional customer service.<br>• Collaborate with billing and accounting teams to ensure accurate processing of corrections and adjustments.<br>• Support the department manager in devising strategies for utilizing third-party collection agencies when necessary.<br>• Perform additional duties as assigned to meet departmental and organizational goals.
<p><strong>Position Overview</strong></p><p>Robert Half’s Full-Time Engagement Professionals (FTEP) practice is looking for an <strong>Accounts Receivable Specialist</strong> to join our team. This is a full-time, salaried position in which you will serve as a Robert Half employee, deployed to work with our clients on a variety of assignments. As part of this program, you will assist clients across industries on critical business initiatives such as Leave of Absence (LOA) coverage, software implementations, backlog cleanups, special finance projects, and more. This unique opportunity offers stability, continuous professional development, and ongoing exposure to different clients, tools, and challenges while maintaining full-time employment with Robert Half.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>In your role as an Accounts Receivable Specialist, you will:</p><ul><li><strong>Accounts Receivable Management</strong>: Process, monitor, and manage accounts receivable transactions, including invoicing, payment posting, and reconciliations to ensure timely and accurate recordkeeping.</li><li><strong>Backlog Cleanup</strong>: Assist clients with identifying and resolving aged receivables, outstanding balances, and discrepancies to bring accounts up to date.</li><li><strong>Software Implementation Support</strong>: Collaborate with clients during new ERP or accounting system implementations, providing expertise in AR module setup, data migration, and troubleshooting.</li><li><strong>LOA Coverage & Interim Support</strong>: Step in as a critical resource for clients during staff leave periods or make interim contributions to ongoing financial operations to ensure uninterrupted workflows.</li><li><strong>Process Improvements</strong>: Assess existing AR practices, identify inefficiencies, and recommend strategies to optimize workflows and reduce DSO (Days Sales Outstanding).</li><li><strong>Client-Specific Special Projects</strong>: Partner with clients on custom finance projects, including audits, reconciliations, and reporting, delivering high-quality outcomes to meet their needs.</li><li><strong>Stakeholder Engagement</strong>: Serve as the point of contact for cross-functional collaboration to resolve billing and collections issues, building effective relationships with internal and external stakeholders.</li><li><strong>Compliance & Reporting</strong>: Ensure compliance with GAAP standards and applicable policies while preparing AR reports as required by the client to support financial decision-making.</li></ul><p><br></p>
<p>This job posting is for an <strong>Inside Sales Concierge Specialist</strong>, a role focused on managing inbound and outbound communications with patients in the aesthetics industry. Key responsibilities include booking paid consultations, converting leads into sales, handling patient inquiries across multiple channels (e.g., phone, email, social media), and reengaging patients. The role requires maintaining accurate CRM records, discussing financing options, collecting payments, and delivering excellent customer service.</p><p><br></p><p>The position is performance-driven, with strict <strong>Key Performance Indicators (KPIs)</strong> such as meeting monthly consult bookings, lead conversion rates, outbound communication targets (calls, texts, emails), and immediate responsiveness to patient inquiries (within 10 minutes). Additionally, it emphasizes professional communication, HIPAA compliance, self-education, and active collaboration in a fast-paced healthcare environment.</p><p><br></p><p>Applicants should be passionate about the aesthetics industry, possess outstanding communication skills, and demonstrate a proactive approach to learning and hitting sales goals. Regular performance monitoring and accountability are essential in this role. Failure to meet KPIs may lead to performance management or disciplinary action.</p>
We are looking for a dedicated Support Specialist to join our team in Itasca, Illinois. In this Contract-to-Permanent position, you will play a key role in ensuring client satisfaction by facilitating onboarding, delivering training, and providing first-tier support. This opportunity is ideal for someone passionate about customer success and skilled in addressing technical and service-related inquiries.<br><br>Responsibilities:<br>• Guide new clients through onboarding processes, providing comprehensive training on the use of the client portal.<br>• Create and enhance training materials, including walkthroughs and video guides, to support effective learning.<br>• Act as the primary point of contact for customer inquiries, researching and delivering clear solutions to address their needs.<br>• Update and maintain client portal environments to ensure accuracy and functionality.<br>• Collaborate with internal teams to address technical issues and enhance the customer experience.
<p>We are looking for a skilled Payroll Specialist to join our team on a contract basis in Dalton, Georgia. This role involves supporting payroll operations for a dynamic organization within the textile manufacturing industry. The ideal candidate will excel in time and attendance management, possess strong communication skills, and demonstrate adaptability in learning new technologies. <strong>Must have multi-state experience! </strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide comprehensive support for payroll processes, ensuring accuracy and compliance with organizational standards.</p><p>• Manage time and attendance systems, specifically Workforce, to maintain accurate employee records.</p><p>• Collaborate with front-line leaders to address payroll-related inquiries and resolve issues effectively.</p><p>• Utilize Microsoft Excel to perform calculations, analyze data, and support payroll audits.</p><p>• Apply knowledge of payroll codes and regulations, including state-specific laws such as California overtime rules.</p><p>• Handle garnishments and ensure proper processing within payroll systems.</p><p>• Conduct audits and offer insights for process improvements when needed.</p><p>• Adapt to evolving technologies and systems to enhance payroll efficiency.</p><p>• Assist in payroll-related analysis to support decision-making processes.</p><p><br></p><p><strong>If interested in this role, please apply and call our direct line (423)244-0726. </strong></p>
We are looking for a meticulous Billing Specialist to join our team in Kansas City, Missouri. In this role, you will play a key part in ensuring accurate and timely billing processes while maintaining exceptional communication with clients and internal teams. This position requires strong technical skills, precision, and a proactive approach to improving workflows.<br><br>Responsibilities:<br>• Generate, review, and distribute billing drafts in accordance with company policies and guidelines.<br>• Revise billing drafts based on instructions, executing complex adjustments while adhering to deadlines.<br>• Prepare and issue finalized client invoices with accuracy and efficiency.<br>• Collaborate with the eBilling department to resolve rejected electronic invoices.<br>• Respond to client and attorney inquiries regarding billing issues, ensuring high-quality customer service.<br>• Identify and correct errors or discrepancies in billing processes to maintain accuracy.<br>• Attend scheduled meetings with billing attorneys to discuss and address billing matters.<br>• Utilize tools and systems such as 3E, Proforma Tracker, InTapp Time, and Microsoft Office applications effectively.<br>• Volunteer for special projects and actively seek opportunities for skill development.<br>• Suggest improvements to streamline billing procedures and optimize system workflows.
We are looking for a dedicated Policy Service Specialist to join our team in Las Vegas, Nevada. In this role, you will support our annuity and life insurance operations by delivering exceptional customer service and managing a variety of administrative tasks. This is a long-term contract position offering an excellent opportunity for growth within the insurance industry.<br><br>Responsibilities:<br>• Provide timely updates to clients on the progress of their applications and follow up with carriers within designated timeframes.<br>• Review and process incoming leads, ensuring accurate data entry and proper administrative follow-through.<br>• Adapt to changing priorities and contribute to special projects or initiatives as directed by leadership.<br>• Utilize Microsoft Outlook, Word, Excel, and other tools to maintain client records, prepare reports, and track operational tasks.<br>• Deliver thoughtful and empathetic communication to address client inquiries and resolve issues effectively.<br>• Ensure all records and processes are handled with a high level of attention to detail and accuracy.<br>• Represent the company with integrity and uphold its values in every interaction.
<p>An Accounts Payable (AP) Specialist in York, PA, plays a critical role in managing financial operations by ensuring timely and accurate payment of vendor invoices. This position is open to professionals with a range of experience—no degree is required for this role, and recent graduates or individuals starting their financial careers are strongly encouraged to apply. If you are detail-oriented and interested in building a foundation in accounting, this is a perfect opportunity to grow.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Process incoming invoices by verifying accuracy, coding, and entering them into the accounts payable system.</li><li>Match invoices with purchase orders and receipts to ensure accuracy and completeness.</li><li>Communicate with vendors and internal departments to address and resolve invoice discrepancies.</li><li>Monitor due dates and ensure timely processing of payments to avoid delays or penalties.</li><li>Prepare check, ACH, and wire payment runs in accordance with company policies.</li><li>Maintain and update vendor account information, ensuring accuracy in records and compliance with company standards.</li><li>Assist with month-end accounts payable reconciliation and auditing processes.</li><li>Support the accounting team by contributing to special projects as needed.</li></ul><p><br></p>
<p>We are looking for a skilled HR/TA Specialist to join our team in Exeter, New Hampshire. In this role, you will play a pivotal part in driving recruitment and onboarding efforts while supporting key organizational initiatives. This position requires a proactive individual with strong organizational and communication abilities who can thrive in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full-cycle recruitment process, including sourcing, interviewing, and hiring candidates to meet organizational needs.</p><p>• Coordinate and oversee onboarding activities to ensure a seamless experience for new hires.</p><p>• Collaborate with various departments to enhance employee learning and development programs.</p><p>• Maintain accurate records of accounts payable and accounts receivable transactions.</p><p>• Process invoices efficiently and ensure timely payments.</p><p>• Utilize Paylocity for recruiting</p><p>• Perform data entry tasks with precision to support administrative functions.</p><p>• Support benefits-related initiatives and provide assistance in resolving employee inquiries.</p><p>• Continuously evaluate and improve recruitment strategies to attract top talent.</p><p>• Ensure compliance with company policies and employment regulations throughout the hiring and onboarding processes.</p>
We are looking for an experienced IT Security Specialist to join our team on a long-term contract basis in Cincinnati, Ohio. This role focuses on developing and maintaining comprehensive security frameworks that align with organizational goals and regulatory requirements. The ideal candidate will play a pivotal role in safeguarding our systems and data while collaborating with cross-functional teams to implement industry-leading security practices.<br><br>Responsibilities:<br>• Design and maintain enterprise-wide security solution architectures that align with organizational objectives and regulatory standards.<br>• Perform risk assessments, threat modeling, and security gap analyses to identify vulnerabilities and recommend effective mitigation strategies.<br>• Develop and enforce security policies, standards, and guidelines, ensuring integration into system and software development lifecycles.<br>• Collaborate with solution architects and engineering teams to evaluate and implement secure design patterns and controls.<br>• Architect security models for cloud, hybrid, and on-premises environments, including identity and access management, encryption, and monitoring.<br>• Lead the implementation of identity solutions such as single sign-on, multi-factor authentication, and privileged access management.<br>• Ensure compliance with regulatory requirements and partner with compliance teams during audits and reporting cycles.<br>• Evaluate emerging security technologies and third-party vendor products to enhance the organization’s security posture.<br>• Advocate for security best practices by delivering training and fostering a security-first culture across teams.<br>• Participate in strategic initiatives and continuously evolve security frameworks to align with industry trends.
<p>Robert Half is looking for an Accounts Receivable Specialist to join our Full Time Engagement Professional team. As a Full Time Engagement Professional you will be a full time employee of Robert Half earning a salary, comprehensive benefits, overtime and bonuses.</p><p><br></p><p>As a Full Time Engagement Professional, you will be placed on medium to long term engagements that will allow you to excel while gaining knowledge of new software’s, industries and opportunities. When you are in between assignments you will still receive a paycheck from us while working on and developing additional personal and professional skills. If you like going into a foreign set of circumstances and working on a project or fixing what's broken at a company, this is the job for you!</p><p><br></p><p>During these projects you could be responsible for a variety of task, such as:</p><p>• Invoice preparation</p><p>• Review and approval of Cash</p><p>• Preparation of Bank Deposits</p><p>• Charge Backs and Credit Memos</p><p>• Revenue Management</p><p>• Review of customer returns - daily</p><p>• Cash Applications and/or Posting Cash</p><p>• Vendor Contact – Invoice follow up, Commercial Collections</p><p>• Preparation of JE</p><p>• Aging Reports</p><p>• Month End Close experience:</p><p>• Posting & Reconciling AR to the GL</p><p>• Ad Hoc reporting</p><p>• Check Request Approval</p><p>• Payroll Processing</p><p>• Critical thinking and problem solving</p><p>• Project management</p><p><br></p><p>Requirements:</p><p>1) 2+ years of Month End close assistance, Reconciliations, Invoice processing experience with strong business acumen and technology expertise</p><p>2) Accounting software experience</p><p>3) Must be able to work Onsite and Virtually</p><p>4) Must thrive in multiple, diverse, and ever-changing environments, be flexible, work at the service of the client and be able to execute with little to no direction.</p><p><br></p><p>Additional requirements, soft skills, etc.:</p><p>Intangible Traits:</p><p>a. Flexibility</p><p>b. Learning curves need to be short. Must catch on quickly.</p><p>c. Communication – Must be efficient, concise, and accurate in both verbal and oral presentation. Also, must be an excellent listener.</p><p>d. Must be able to build and develop a rapport with client personnel.</p>
We are looking for a highly skilled Digital Marketing Specialist to join our team in San Antonio, Texas. This Contract-to-permanent position offers a dynamic opportunity to leverage data-driven strategies to enhance marketing performance and drive impactful business growth. The ideal candidate will combine technical expertise in analytics with strategic thinking to optimize multi-channel campaigns and deliver actionable insights.<br><br>Responsibilities:<br>• Develop and maintain marketing measurement frameworks to assess campaign performance across digital and traditional channels.<br>• Analyze complex datasets using tools like Looker Studio, Power BI, and Excel to extract actionable insights.<br>• Implement and refine multi-touch attribution models and predictive analytics to enhance marketing effectiveness.<br>• Build and manage dashboards for tracking advertising data from platforms such as Google Ads and Meta Ads.<br>• Collaborate with cross-functional teams to optimize campaign tracking using Google Analytics and Google Tag Manager.<br>• Conduct A/B testing and statistical analysis to identify opportunities for relationship-deepening strategies.<br>• Support the integration of advanced analytics solutions, including automated reporting systems and data pipeline development.<br>• Provide strategic recommendations based on customer lifecycle analysis and marketing mix modeling.<br>• Ensure accurate data tagging and tracking to enable personalized member experiences.<br>• Stay updated on emerging trends in analytics and marketing technologies to continually improve processes.
<p>We’re seeking a <strong>Patient Collections Specialist</strong> to join our team in a remote work-from-home role. In this position, you’ll play a pivotal role in ensuring timely collections for medical services while providing exceptional support to patients regarding their financial obligations. The <strong>Patient Collections Specialist</strong> must be <strong>Bilingual in Spanish and English.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact patients to facilitate payment for medical services and outstanding balances.</li><li>Clearly explain financial obligations and patient payment options to ensure understanding and compliance.</li><li>Offer personalized support by setting up payment plans that align with patient needs and company policies.</li><li>Handle insurance collections, when necessary, with accuracy and efficiency.</li><li>Maintain thorough documentation of all patient interactions and payment arrangements in compliance with company standards.</li><li>Collaborate with internal teams to address billing concerns or discrepancies.</li><li><strong>Bilingual in Spanish and English</strong></li><li>Work hours: Monday - Friday 10am - 7pm</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive pay and benefits package.</li><li>A flexible remote work setup that allows you to work from the comfort of your home.</li><li>Opportunity to make a meaningful difference by helping patients manage their financial health.</li><li>Supportive team environment with opportunities for learning and growth.</li></ul><p><br></p>
<p>ERSEA Enrollment & Administrative Support Specialist</p><p><strong>Schedule:</strong> Mon–Fri, 8:00 a.m.–4:30 p.m.; occasional evenings/overtime; weekends as needed based on agency needs</p><p><strong>Department:</strong> ERSEA (Eligibility, Recruitment, Selection, Enrollment & Attendance)</p><p><br></p><p>Summary</p><p>Provide high-touch administrative and enrollment support to the ERSEA Department by answering phones, scheduling enrollment appointments, completing and tracking applications, following up with families on missing health documentation, entering and maintaining accurate data in the agency database, uploading records, monitoring attendance, and assisting with application approvals.</p><p>Key Responsibilities</p><ul><li>Answer high-volume phone lines; triage inquiries and route calls/messages promptly.</li><li>Schedule and manage enrollment appointments; send reminders and confirmations.</li><li>Conduct ongoing follow-up with parents/guardians for missing health documentation (e.g., immunizations, IHPs, medical statements).</li><li>Prepare, review, and complete enrollment applications; verify eligibility information.</li><li>Perform accurate data entry and document uploads into the agency database.</li><li>Track application status and support approvals in line with ERSEA policies.</li><li>Monitor attendance data and escalate concerns in accordance with guidelines.</li><li>Maintain organized electronic and paper files; protect confidential information.</li><li>Collaborate with ERSEA and site staff to resolve enrollment and documentation issues.</li><li>Provide general front-office support (copies, scans, forms, mail, reception coverage).</li></ul><p><br></p>
<p>Our client, an advertising company, is searching for a Collection Specialist with a shared services background for an immediate start. </p><p><br></p><p>Job Description Summary </p><p>This position will Manage the day-to-day collection activities associated with a portfolio of commercial accounts ranging from $250K to $35M in receivable balances.</p><p>Responsibilities:</p><p>Collection Activities </p><p>• Contact customers and/or their representatives (related Account Executive, attorney, trustee, designated contact) via phone, mail, or email to resolve past due balances.</p><p>• Negotiate mutually acceptable payment arrangements where necessary and follow up on them in a timely manner.</p><p>• Accurately document comments/actions taken on customer accounts to maintain good tracking and history on the system(s) of record.</p><p>• Facilitate resolution of disputed balances via research and/or reconciliations.</p><p>• Provide quality customer service to internal/external customers including, but not limited to, reasonable inquiries on collection status and requests for information.</p><p>• Maintain established service level agreements with branch locations and other functional areas.</p><p>• Meet or exceed established performance metrics.</p><p>On Account Credit Item Research / Agency Updates </p><p>• Work with the Account Executives, Finance or the customers when credits or rebills are needed. Research request for credits/rebills and resolve timely.</p><p>• Prepare accounts for/contact/update 3rd party agencies as needed to facilitate external collections.</p><p>Qualifications</p><p>• The incumbent will work smoothly and in concert with others in Accounts Receivable, Finance, Sales and outside the organization with a focus on providing a high level of customer service</p><p>Experience</p><p>• Minimum Job-Related Experience Required: 2-5 years of relevant experience, with at least 2 years working with collections or customer service.</p><p><br></p><p>Education</p><p>• Minimum Education Required: High School some college preferred.</p><p>Competencies:</p><p>• Reconciliation & Analysis: Reconciling and analyzing financial information to inform decision-making in the organization.</p><p>• Technical Skills: Must be tech-savvy and able to navigate media sites, blogs, MS Office Suite</p><p>• Analytical Thinking: Analyzing and synthesizing information to understand issues, identify options, and support sound decision making.</p><p>• Attention to Detail: Analyzing and synthesizing information to understand issues, identify options, and support sound decision making.</p><p>• Planning & Organizing: Reaching goals by making and following plans, setting, and sticking to priorities and allocating resources effectively. </p><p><br></p><p><br></p><p>If you are extremely detail oriented Collection Specialist, able to multitask and are looking to work in a fast-paced environment this position is for you! Apply online now for immediate consideration or call 210-696-8300.</p>
<p>We are looking for a dedicated Document Controller to join our team on a long-term contract basis. This role involves creating, updating, and managing technical documents to ensure compliance with industry standards and support operational excellence. You will collaborate closely with cross-functional teams to develop high-quality materials that enhance training, project tracking, and regulatory adherence.</p><p><br></p><p>Responsibilities:</p><p>• Develop comprehensive technical documentation, including work instructions and functional verification testing, for electromechanical systems.</p><p>• Partner with senior technicians, engineers, and training teams to capture repair knowledge and convert it into standardized work instructions.</p><p>• Revise and maintain existing technical documents, ensuring accurate updates and proper file storage.</p><p>• Monitor engineering project progress by tracking task statuses and reporting on quality metrics.</p><p>• Design training materials, visual aids, and reference guides to improve technician learning and performance.</p><p>• Collaborate with training coordinators to align work instructions with curriculum objectives and technician development goals.</p><p>• Participate in document reviews and audits to identify opportunities for process improvement.</p>
Key Responsibilities:<br>Credentialing and Verification:<br><br>Oversee and facilitate the initial credentialing and recredentialing process for healthcare providers participating in managed care networks.<br>Verify licenses, certifications, education, training, and work history following California state regulations.<br>Ensure compliance with National Committee for Quality Assurance (NCQA), Centers for Medicare & Medicaid Services (CMS), The Joint Commission (TJC), and California-specific guidelines.<br>Knowledge of Managed Care Requirements:<br><br>Maintain up-to-date understanding of managed care policies, contracts, and credentialing requirements specific to California.<br>Work with Managed Care Organizations (MCOs) to ensure timely processing and compliance with Medicaid and Medicare standards.<br>Regulatory and Compliance Adherence:<br><br>Monitor compliance with California-specific licensing and credentialing laws, including Medical Board regulations and Department of Managed Health Care guidelines (Source: SG25 US Healthcare.docx).<br>Track accrediting standards and proactively manage required provider information updates for compliance audits or inspections.<br>Data Management and Record Keeping:<br><br>Maintain accurate databases for provider credentialing files, including updates to California-specific licensing expiration dates.<br>Regularly audit credentialing documentation to ensure accuracy and meet managed care specifications.<br>Communication and Collaboration:<br><br>Serve as the liaison between healthcare providers, managed care organizations (MCOs), and regulatory agencies in California.<br>Provide clear guidance to providers regarding credentialing requirements and timelines and respond to inquiries promptly.<br>Renewals and Appeals:<br><br>Manage provider contract and credentialing renewals within California-specific timeframes.<br>Facilitate appeals and resolution of disputes related to provider denials or credentialing errors as per California laws and managed care regulations.<br>Process Improvements:<br><br>Identify areas for streamlining credentialing workflows specific to California's unique healthcare system.<br>Stay informed of changes in California managed care regulations and implement adjustments as needed.<br>Qualifications and Skills:<br>Educational Background:<br><br>Associate’s or Bachelor’s degree in healthcare administration, business, or a related field, or equivalent experience.<br>Experience:<br><br>Minimum of 2-3 years of experience in credentialing, preferably within a managed care or California-based healthcare organization.<br>Technical Proficiency:<br><br>Familiar with credentialing software and electronic medical records (EMR) systems (e.g., Cerner, Epic).<br>Knowledge:<br><br>Deep understanding of California-specific healthcare credentialing laws and managed care guidelines.<br>Familiarity with standards from NCQA, CMS, and The Joint Commission.<br>Skills:<br><br>Exceptional attention to detail and organizational skills.<br>Strong verbal and written communication.<br>Ability to manage multiple priorities in a fast-paced environment.<br>Preferred Certifications:<br>Certified Provider Credentialing Specialist (CPCS) by the National Association Medical Staff Services (NAMSS).<br>Familiarity with California Department of Managed Health Care requirements is highly valued.<br>Salary Range (2025):<br><br>This tailored job description will help target candidates with the necessary expertise in managed care and California-specific regulations, ensuring they are prepared to meet the unique demands of the role.
<p>We are looking for a dedicated GIS Analyst to join our team on a long-term contract basis in Memphis, Tennessee. In this role, you will leverage Geographic Information Systems (GIS) technology to support critical business operations and decision-making processes. Your expertise will help analyze and visualize spatial data to uncover patterns, trends, and actionable insights.</p><p><br></p><p>This position focuses on editing and maintaining GIS data, building interactive web maps and apps, and supporting internal users through data updates and external users submitting service requests. A strong technical foundation is essential. Experience with ArcGIS tools and real-time data feeds (such as GeoEvent Server) is a plus.</p><p><strong> </strong></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Edit and update GIS features, attributes and schema in ArcGIS Pro from an enterprise geodatabase (SQL Server); manage domains and field values as needed.</li><li>Apply and maintain consistent symbology, labeling, and cartographic standards across layers and maps.</li><li>Design, build, and maintain ArcGIS Online and Enterprise Portal web maps, Experience Builder apps, feature services,dashboards, and Survey123 forms.</li><li>Configure and troubleshoot Experience Builder widgets, including filters, feature info, tables, and map messages and actions.</li><li>Use Python and Arcade expressions to automate processes, perform field calculations, and customize feature behavior.</li><li>Work with JSON and AGO Assistant to inspect, troubleshoot, and clone web maps and applications.</li><li>Support real-time and event-driven mapping with inputs and outputs in GeoEvent Server.</li><li>Perform spatial analysis, joins, queries, and geoprocessing tasks to support city reporting and operational decisions.</li><li>Respond to and resolve GIS service tickets submitted by city staff, including troubleshooting visibility, editing, and publishing issues.</li><li>Use API’s for data integrations or web app configuration.</li><li>Collaborate effectively with staff from departments such as Public Works, Code Enforcement, Engineering, etc.., to deliver GIS solutions that meet operational needs.</li><li>Communicate clearly with both technical and non-technical users and contribute to documentation, training materials, and presentations.</li><li>Maintain GIS metadata and adhere to City data standards to ensure consistency and quality across systems.</li><li>Support field data collection through tools like Survey123 and Field Maps.</li><li>Participate in GIS team meetings, citywide planning efforts, and cross-departmental collaboration.</li><li>Stay current with Esri technology updates and best practices through training and ongoing learning.</li><li>Perform related duties as assigned.</li></ul><p><br></p>
