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91 results for Learning Specialist jobs

Senior Learning and Development Specialist
  • Chelmsford, MA
  • onsite
  • Permanent / Full Time
  • 100000 - 120000 USD / Yearly
  • <p>Senior Learning and Development Specialist needed for a full-time, fully onsite position with our global client in Chelmsford. Will be responsible for designing and delivering impactful learning solutions that strengthen manager capability, enhance organizational effectiveness, and improve employee engagement across a global workforce, in line with business goals and strategies. Must be proficient with course development and authoring tools, such as Articulate, Camtasia, Adobe Creative Cloud, and iSpring.</p><p><br></p><p>The salary range for this position is 100-120K and the position is eligible to receive restricted stock unit (RSU) awards and cash bonuses.</p><p><br></p><p>Please note that there will be an opportunity for one day remote once the Specialist is well-established.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design and develop learning content for instructor-led, virtual, and blended training programs</li><li>Facilitate manager training, workshops, and leadership development sessions</li><li>Lead the delivery, evaluation, and continuous improvement of core learning programs</li><li>Partner with HR and business leaders to assess training needs and develop practical learning solutions</li><li>Support employee engagement initiatives and programs related to employee resource groups</li><li>Create and maintain learning content for employee-facing platforms</li><li>Administer the learning management system, including course setup, reporting, learner records, troubleshooting, and maintenance</li><li>Use feedback, reporting, and program results to measure effectiveness and improve outcomes</li></ul>
  • 2026-10-19T00:00:00Z
Presentation Specialist
  • Atlanta, GA
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Presentation Specialist to support high-visibility communication initiatives for a remote SAAS/AI Company. This is a Contract position suited for an experienced designer who can transform dense, complex information into clear, compelling presentation materials for executive and client-facing audiences. The ideal candidate brings strong visual storytelling skills, confidence working directly with senior stakeholders, and the ability to shape ideas from rough concepts into refined decks for major events, sales efforts, and corporate presentations.</p><p><br></p><p>Responsibilities:</p><p>• Create high-quality presentation decks that turn complex business and technical content into clear, visually engaging stories for executive, corporate, and sales audiences.</p><p>• Partner directly with senior leaders to capture ideas, sketch presentation direction, and align on messaging, structure, and design approach from the earliest stages.</p><p>• Design slide layouts, visual systems, and narrative flow that improve clarity while maintaining a high standard of consistency with brand guidelines.</p><p>• Develop animations and dynamic visual elements that strengthen storytelling and enhance the impact of key presentations.</p><p>• Support intermittent, high-priority initiatives such as flagship events, corporate kickoff sessions, strategic business updates, and major pitch presentations.</p><p>• Refine rough concepts, notes, and source materials into concise, audience-ready decks that communicate the most important points effectively.</p><p>• Manage multiple presentation requests with flexibility, adapting quickly to shifting priorities and tight turnaround times.</p><p>• Apply desktop publishing and presentation design best practices to produce accurate, detail-oriented materials suitable for high-visibility settings.</p>
  • 2026-10-07T00:00:00Z
Licensing Specialist
  • Monticello, MN
  • onsite
  • Temporary to Hire
  • 19.95 - 23.1 USD / Hourly
  • We are looking for a Licensing Specialist to support agent onboarding and contracting activities while delivering a high level of service throughout the process. This contract opportunity with potential for a permanent role is based in Minnesota and is ideal for someone who enjoys administrative coordination, problem-solving, and improving day-to-day workflows. The person in this role will help maintain accurate contracting records, respond to agent needs, and contribute to a collaborative team focused on timely, efficient execution.<br><br>Responsibilities:<br>• Prepare and submit contracting packets, licensing documents, and related forms for new and existing agents and agencies with a strong focus on accuracy and completeness.<br>• Track pending submissions and conduct regular follow-up to help move paperwork through approval stages without unnecessary delays.<br>• Manage agent profile updates and contract revisions while identifying practical ways to simplify and improve the overall process.<br>• Use working knowledge of insurance-related products, services, and procedures to investigate issues and support timely resolution for agents.<br>• Meet established service expectations by handling tasks efficiently, maintaining organized records, and prioritizing deadlines effectively.<br>• Navigate carrier portals and follow carrier-specific procedures to complete submissions, verify status updates, and address processing issues.<br>• Partner closely with colleagues to support shared objectives, provide backup when needed, and contribute to a positive team environment.<br>• Communicate professionally through email and other channels to answer questions, provide status updates, and ensure a smooth experience for agents.
  • 2026-10-06T00:00:00Z
Workplace Specialist
  • Menlo Park, CA
  • onsite
  • Temporary / Contract
  • 35 - 50 USD / Hourly
  • <p><strong>Help Shape the Employee Experience.</strong></p><p><br></p><p>We&#39;re looking for a proactive, hospitality-minded <strong>Workplace Specialist</strong> to help create an exceptional office experience in a fast-growing startup. This role is perfect for someone who enjoys wearing multiple hats, solving problems, and building a workplace where employees feel supported, engaged, and excited to come to work.</p><p><br></p><p><strong>What You&#39;ll Do</strong></p><ul><li>Own day-to-day workplace operations and ensure the office runs smoothly</li><li>Deliver a best-in-class employee and guest experience</li><li>Coordinate office logistics, conference rooms, vendors, and workplace services</li><li>Manage office inventory, supplies, food and beverage programs, and deliveries</li><li>Support onboarding, employee events, team gatherings, and culture initiatives</li><li>Partner with facilities, IT, and cross-functional teams on workplace projects</li><li>Identify opportunities to improve processes and enhance the employee experience</li></ul><p><br></p>
  • 2026-10-16T00:00:00Z
Workplace Specialist
  • Mountain View, CA
  • onsite
  • Temporary / Contract
  • 35 - 45 USD / Hourly
  • <p><strong>Create an Exceptional Employee Experience.</strong></p><p>We&#39;re seeking a proactive and service-oriented <strong>Workplace Specialist</strong> to help deliver a seamless, welcoming, and productive workplace experience for employees and guests. This role partners across facilities, office operations, and employee experience to ensure the office runs smoothly day-to-day.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support daily workplace and office operations</li><li>Serve as a point of contact for employee and guest requests</li><li>Coordinate conference rooms, office logistics, and workplace services</li><li>Manage vendors, supplies, mail, and office inventory</li><li>Support employee events, meetings, and engagement initiatives</li><li>Conduct office walkthroughs to maintain a clean, organized, and welcoming environment</li></ul><p><br></p>
  • 2026-10-16T00:00:00Z
Collections Specialist
  • Rochester, NY
  • onsite
  • Permanent / Full Time
  • 39520 - 45760 USD / Yearly
  • <p>We are looking for a motivated Resolution Expert to join a growing team in Rochester, New York. This position focuses on speaking directly with consumers to address account concerns, arrange practical repayment solutions, and deliver a detail-oriented customer experience. The ideal candidate is confident on the phone, comfortable working in a fast-paced environment, and able to balance empathy with accountability while managing a high volume of daily interactions.</p><p><br></p><p>Responsibilities:</p><p>• Handle a large number of daily consumer calls, with a primary focus on outbound outreach while also responding to inbound inquiries.</p><p>• Speak with customers to review account status, answer questions, and guide conversations toward timely resolution.</p><p>• Set up and negotiate payment arrangements that align with company guidelines and individual customer situations.</p><p>• Document interactions accurately and maintain detailed account records throughout the collections process.</p><p>• Identify accounts that require additional review and route them for legal action, dispute investigation, or bankruptcy processing when appropriate.</p><p>• Use sound judgment to de-escalate concerns, overcome objections, and move accounts toward resolution.</p><p>• Manage conversations effectively across multiple accounts while meeting productivity and quality expectations.</p><p>• Work with internal leadership and team processes to support efficient account recovery and consistent customer communication.</p>
  • 2026-09-28T00:00:00Z
Collections Specialist
  • Troy, OH
  • onsite
  • Temporary / Contract
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a detail-oriented Collections Specialist to join a machinery manufacturing organization in Troy, Ohio on a Contract basis. In this role, you will support the finance function by overseeing receivables activity, maintaining accurate payment records, and communicating with customers regarding outstanding balances. The ideal candidate brings strong organizational skills, sound accounting knowledge, and the ability to handle account issues with professionalism and accuracy.<br><br>Responsibilities:<br>• Manage customer invoicing activity, record incoming payments, and reconcile account transactions to keep receivables current and accurate.<br>• Review aging reports regularly and contact customers regarding overdue balances to encourage timely resolution.<br>• Research billing concerns, payment discrepancies, and disputed charges, then work toward prompt and accurate resolution.<br>• Update customer account details, document collection efforts, and maintain clear records of follow-up activities.<br>• Apply cash receipts and post payments correctly within accounting systems to ensure proper account allocation.<br>• Prepare recurring reports on collections performance and accounts receivable status for leadership review.<br>• Partner with sales, customer service, and accounting teams to address customer account issues and improve payment outcomes.<br>• Assist with month-end accounts receivable close activities, including reconciliations and reporting support.<br>• Identify opportunities to strengthen collection workflows and help reduce the volume of past-due accounts.
  • 2026-10-19T00:00:00Z
Collections Specialist
  • Lexington-fayette, KY
  • onsite
  • Temporary to Hire
  • 18 - 20 USD / Hourly
  • <p>We are looking for a Collections Specialist to join a wholesale distribution organization located in Lexington. This contract-to-hire opportunity is ideal for someone who can balance strong customer service with a confident approach to recovering outstanding balances on commercial accounts. The role focuses on building productive client relationships, resolving payment issues, and helping maintain healthy accounts receivable performance.</p><p><br></p><p><strong>Essential Functions and Responsibilities</strong></p><p>• Manage outreach to business customers regarding overdue invoices and open balances, using a thorough and solution-focused approach.</p><p>• Review account activity, research discrepancies, and work with customers to address billing or payment concerns in a timely manner.</p><p>• Negotiate payment arrangements when appropriate and follow up consistently to support collection goals.</p><p>• Maintain accurate records of customer interactions, commitments to pay, and account status updates.</p><p>• Partner with internal teams to clarify account details, resolve disputes, and improve collection outcomes.</p><p>• Monitor aging reports and prioritize collection efforts based on account risk and payment history.</p><p>• Deliver high-quality customer service while maintaining firmness and accountability in collection conversations.</p>
  • 2026-10-22T00:00:00Z
Collections Specialist
  • Stamford, CT
  • onsite
  • Temporary / Contract
  • 25 - 30 USD / Hourly
  • <p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
  • 2026-10-23T00:00:00Z
Collections Specialist
  • Cranston, RI
  • onsite
  • Temporary / Contract
  • 20.5865 - 23.837 USD / Hourly
  • We are looking for a Collections Specialist to support accounts receivable efforts for a Contract position based in Rhode Island. This role focuses on maintaining healthy cash flow by engaging with customers, resolving outstanding balances, and promoting timely payment across commercial and consumer accounts. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to handle billing concerns effectively while maintaining positive client relationships.<br><br>Responsibilities:<br>• Manage collection activities for commercial and consumer accounts by contacting customers regarding past-due balances and securing payment commitments.<br>• Review account status, aging reports, and payment history to identify overdue accounts and determine appropriate next steps.<br>• Investigate billing questions and work with internal partners to resolve discrepancies that may delay payment.<br>• Document conversations, promised payment dates, dispute details, and collection outcomes accurately within account records.<br>• Follow established collection procedures to reduce outstanding receivables while maintaining a detail-oriented customer experience.<br>• Monitor credit-related collection issues and escalate complex or high-risk accounts when additional action is needed.<br>• Prepare updates on collection progress, unresolved balances, and account trends for management review.
  • 2026-10-20T00:00:00Z
Collections Specialist
  • Dania Beach, FL
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • We are looking for a detail-oriented Collections Specialist to support a portfolio of residential communities in Florida. This contract opportunity with permanent potential is ideal for someone who can manage past-due accounts with accuracy, professionalism, and sound judgment while working closely with accounting, property management, and legal partners. The role focuses on driving timely collection activity, resolving account issues, and maintaining organized records that support effective follow-up and escalation.<br><br>Responsibilities:<br>• Examine receivable aging and account histories to identify overdue assessments, fees, and other unpaid charges across assigned properties.<br>• Investigate billing questions, payment variances, and disputed balances by partnering with accounts receivable staff and community management teams.<br>• Draft, issue, and track collection correspondence in accordance with established procedures, approval requirements, and applicable timelines.<br>• Confirm ledger accuracy, recent payments, grace periods, and community-specific collection rules before sending notices or advancing accounts.<br>• Monitor account status, key deadlines, payment promises, and next actions to keep each matter moving through the collection cycle.<br>• Coordinate payment arrangement requests, route them for approval, and review adherence to approved terms.<br>• Assemble complete supporting documentation for legal escalation and submit attorney referrals after required review and authorization.<br>• Communicate with legal counsel and property managers regarding referred matters, updated balances, incoming payments, and status changes.<br>• Maintain thorough account notes and organized records to document outreach, decisions, and supporting financial information.<br>• Produce summary reporting on delinquency trends, notices sent, legal referrals, payment plans, and overall collection outcomes.
  • 2026-10-23T00:00:00Z
Collections Specialist
  • Harrisburg, PA
  • onsite
  • Temporary to Hire
  • 22 - 26 USD / Hourly
  • <p>We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.</p><p>• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.</p><p>• Review aging information and account details to identify delinquent balances and determine appropriate next steps.</p><p>• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.</p><p>• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.</p><p>• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.</p><p>• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.</p>
  • 2026-10-23T00:00:00Z
Collections Specialist
  • Dallas, TX
  • onsite
  • Temporary / Contract
  • 28 - 31.25 USD / Hourly
  • <p>• Manage rent and utility collections for residential accounts, following up on outstanding balances through consistent inbound and outbound communication.</p><p>• Serve as a primary point of contact for tenants, including Section A residents, while addressing payment concerns and explaining next steps clearly and professionally.</p><p>• Monitor active delinquency matters from the start of the assignment, including open eviction-related cases, and maintain accurate status updates.</p><p>• Coordinate with case workers and property managers to resolve account issues, confirm documentation, and support timely collection activity.</p><p>• Perform program-related administrative tasks, including record maintenance, account review, and tracking of collection actions in internal systems such as Padfolio.</p><p>• Handle a people-focused workload that requires frequent phone interaction, sound judgment, and professionalism in sensitive conversations.</p><p>• Organize account details and reporting to support collection priorities, with administrative duties currently forming a meaningful part of the role.</p><p>• Use spreadsheets and system data to review account activity, identify trends, and support follow-up efforts across the portfolio.</p>
  • 2026-10-22T00:00:00Z
Collections Specialist
  • Pasadena, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>·        Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>·        Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>·        Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>·        Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>·        Reconcile customer payments with outstanding balances.</p><p>·        Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>·        Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>·        Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>·        Generate and analyze reports on accounts receivable aging and collection performance.</p><p>·        Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>·        Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
  • 2026-10-21T00:00:00Z
Collections Specialist
  • Escondido, CA
  • onsite
  • Temporary / Contract
  • 32 - 36 USD / Hourly
  • <p>This role is a great fit for someone who has developed strong commercial collections skills and wants more analytical responsibility. You&#39;ll work with established customers, research payment discrepancies, review aging trends, and help identify the underlying causes of overdue balances. The team needs someone who can communicate confidently with customers and internal stakeholders, handle escalations professionally, and remain focused on solutions. Experience with deductions, short payments, and credit-and-collections processes will be particularly valuable.</p><p><br></p><p><strong>What you&#39;ll be doing:</strong></p><ul><li>Manage a portfolio of commercial accounts with a focus on reducing delinquent balances.</li><li>Review AR aging reports and develop account-specific follow-up strategies.</li><li>Contact customers regarding overdue invoices, disputed balances, and payment commitments.</li><li>Research deductions, short payments, unapplied cash, and credit memo requests.</li><li>Collaborate with billing, cash application, sales, and customer service to resolve disputes.</li><li>Review customer payment history and identify accounts showing increased credit risk.</li><li>Maintain detailed account notes, collection status updates, and supporting documentation.</li><li>Prepare reports highlighting aging trends, collection progress, and high-risk accounts.</li><li>Assist with customer credit reviews and recommendations for account holds when appropriate.</li><li>Escalate significant payment issues and unresolved disputes to management.</li><li>Monitor collection metrics and recommend improvements to the team&#39;s workflow.</li><li>Support month-end AR reviews and cash forecasting by providing accurate collection updates.</li></ul>
  • 2026-10-12T00:00:00Z
Collections Specialist
  • Alpharetta, GA
  • onsite
  • Temporary to Hire
  • 29 - 31 USD / Hourly
  • <p>We are looking for a Collections Specialist to join our team in Georgia in a contract capacity with the potential for a permanent role. This role focuses on managing business to business receivables, improving payment performance across an assigned portfolio, and addressing billing concerns with a strong balance of customer service and business judgment. The ideal candidate brings solid collections experience, communicates account status clearly, and works effectively with both clients and internal partners to reduce risk and support healthy cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of commercial accounts by following up on outstanding balances and driving timely payment resolution.</p><p>• Review short-paid and overpaid invoices, reconcile discrepancies, and determine appropriate next steps to resolve account variances.</p><p>• Prepare weekly portfolio updates that summarize account status, payment trends, and collection risks for leadership review.</p><p>• Investigate billing questions and payment disputes by examining account history and coordinating with clients to reach accurate resolutions.</p><p>• Record customer payments received by check, ACH, wire, and lockbox activity in accordance with established timelines and controls.</p><p>• Partner with Sales, Account Management, Client Services, Finance, and Vehicle Operations to support collection efforts and maintain strong client relationships.</p><p>• Maintain detailed documentation of client communications, follow-up actions, and escalation needs within designated systems.</p><p>• Provide analysis on customer payment behavior and account issues to help internal teams prioritize collection strategies and minimize losses.</p>
  • 2026-10-20T00:00:00Z
Collections Specialist
  • Harrisburg, PA
  • onsite
  • Temporary / Contract
  • 23 - 26 USD / Hourly
  • <p>About the Role:</p><p>We are seeking a detail-oriented and customer-focused Collections Specialist to join our team. The ideal candidate will be responsible for managing outstanding accounts, contacting customers regarding past-due balances, resolving payment issues, and maintaining accurate collection records. This position requires strong communication skills, professionalism, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Contact customers regarding past-due accounts via phone, email, and written correspondence.</li><li>Review aging reports and prioritize collection efforts.</li><li>Negotiate payment arrangements and resolve billing disputes.</li><li>Research and reconcile account discrepancies.</li><li>Maintain detailed collection notes and account records.</li><li>Monitor customer payment activity and follow up as needed.</li><li>Collaborate with accounting, customer service, and sales teams to resolve outstanding issues.</li><li>Prepare reports related to collections activity and account status.</li><li>Ensure compliance with company policies and applicable collection regulations.</li></ul><p><br></p>
  • 2026-10-19T00:00:00Z
Collections Specialist
  • Palm Beach Gardens, FL
  • onsite
  • Temporary to Hire
  • 22.8 - 26.4 USD / Hourly
  • We are looking for a motivated Collections Specialist to join a growing organization in Florida. This contract opportunity is ideal for someone who communicates clearly, works with urgency, and is eager to build experience in a customer-facing financial role. You will support account resolution efforts through outbound outreach, billing review, and dispute follow-up while receiving training to succeed in the position.<br><br>Responsibilities:<br>• Place a high volume of outbound calls each day to connect with customers regarding past-due balances and payment activity.<br>• Review account details carefully to confirm charges are accurate and identify any billing concerns that may affect collection efforts.<br>• Investigate customer disputes by gathering relevant information, clarifying issues, and helping move accounts toward resolution.<br>• Maintain clear and respectful communication with clients while encouraging timely payment and positive account outcomes.<br>• Document conversations, payment updates, and account actions thoroughly to keep records current and accurate.<br>• Work closely with internal teams to resolve billing questions and support efficient follow-up on outstanding accounts.<br>• Prioritize tasks with a strong sense of urgency to manage assigned accounts and meet daily activity expectations.<br>• Learn collection practices, account procedures, and customer service standards through provided training and coaching.
  • 2026-10-23T00:00:00Z
Collections Specialist
  • Winston-salem, NC
  • onsite
  • Temporary / Contract
  • 22 - 25 USD / Hourly
  • We are looking for a Collections Specialist to support account recovery efforts for a contract position based in Winston-Salem, North Carolina. This role focuses on maintaining healthy receivables by working with commercial and consumer customers to resolve outstanding balances efficiently. The ideal candidate can balance customer service with firm follow-up, communicate clearly about billing matters, and help reduce aged debt through consistent collection activity.<br><br>Responsibilities:<br>• Manage outreach to commercial and consumer accounts regarding overdue invoices, past-due balances, and payment commitments.<br>• Review account status, billing records, and payment history to identify collection priorities and recommend next steps.<br>• Contact customers by phone and email to secure payments, negotiate reasonable resolution plans, and document all interactions accurately.<br>• Partner with internal teams to research disputed charges, clarify account details, and support timely resolution of billing concerns.<br>• Monitor open receivables, follow up on broken payment arrangements, and escalate higher-risk accounts when needed.<br>• Apply established collection procedures to improve recovery results while maintaining a consistent customer experience.<br>• Maintain accurate account notes, update collection activity in tracking systems, and prepare status information for leadership review.
  • 2026-10-22T00:00:00Z
Collections Specialist
  • Madison, CT
  • onsite
  • Temporary / Contract
  • 23 - 28 USD / Hourly
  • <p>About the Role</p><p>Robert Half is seeking a professional and detail-oriented <strong>Collections Specialist</strong> for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.</p><p>The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization&#39;s revenue cycle and cash flow operations.</p><p>Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul><p><br></p>
  • 2026-10-21T00:00:00Z
Collections Specialist
  • Victor, NY
  • onsite
  • Temporary / Contract
  • 24.7 - 28.6 USD / Hourly
  • We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication.<br>• Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables.<br>• Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment.<br>• Maintain accurate records of collection activity, customer commitments, and account status updates within company systems.<br>• Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions.<br>• Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency.<br>• Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
  • 2026-10-14T00:00:00Z
Collections Specialist
  • Kearny, NJ
  • onsite
  • Permanent / Full Time
  • 55000 - 60000 USD / Yearly
  • <p>Are you a customer-focused collections professional who enjoys solving problems and helping customers? We are seeking a <strong>Collections &amp; Accounts Receivable Specialist</strong> to join our growing moving and storage company. In this role, you will work closely with customers and internal teams to ensure timely payment of invoices, resolve billing concerns, and maintain accurate account records for residential and commercial moving projects.</p><p>Key Responsibilities</p><ul><li>Contact customers by phone and email regarding past-due balances and outstanding invoices.</li><li>Follow up on unpaid invoices for completed residential and commercial moves.</li><li>Assist customers with questions regarding invoices, deposits, final move balances, and payment options.</li><li>Respond to inquiries related to packing services, storage charges, delivery fees, and other moving-related expenses.</li><li>Establish and document payment arrangements when appropriate.</li><li>Investigate and help resolve billing disputes, payment issues, and account discrepancies.</li><li>Partner with Sales, Operations, and Move Coordinators to research and resolve customer concerns.</li><li>Review accounts receivable aging reports and proactively follow up on delinquent balances.</li><li>Process, post, and apply customer payments accurately.</li><li>Research unapplied cash, credits, deductions, and account adjustments.</li><li>Maintain detailed collection notes and ensure customer account information remains up to date.</li><li>Assist with invoicing, account reconciliations, and other daily A/R functions.</li><li>Escalate seriously delinquent accounts to management as needed.</li><li>Support month-end accounts receivable activities and reporting.</li><li>Utilize accounting, billing, CRM, and other business systems to manage customer accounts efficiently.</li><li>Leverage automated reminders and technology tools to organize and prioritize collection efforts.</li></ul><p><br></p>
  • 2026-10-23T00:00:00Z
Collections Specialist
  • Pittsburgh Area, PA
  • onsite
  • Permanent / Full Time
  • 50000 - 58000 USD / Yearly
  • <p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
  • 2026-10-09T00:00:00Z
Collections Specialist
  • Metairie, LA
  • onsite
  • Temporary to Hire
  • 16 - 18 USD / Hourly
  • <p>We are looking for a Collections Specialist to join our team in Metairie, Louisiana in a contract capacity with the potential for a long-term opportunity. This position focuses on managing both commercial and consumer accounts, maintaining consistent communication with customers, and helping reduce outstanding balances through consistent and timely follow-up. The ideal candidate is organized, attentive to detail, and comfortable working with billing and collection activities while using Excel to track account status and support reporting.</p><p><br></p><p>Responsibilities:</p><p>• Contact commercial and consumer customers to follow up on overdue balances and secure payment commitments</p><p>• Review account histories, billing details, and payment activity to identify collection issues and determine next steps</p><p>• Maintain accurate records of collection efforts, customer conversations, disputes, and payment arrangements</p><p>• Work closely with internal teams to resolve billing discrepancies that may delay account payment</p><p>• Monitor assigned accounts and prioritize collection activities to improve recovery results</p><p>• Prepare and update spreadsheets and account reports in Microsoft Excel to track aging and collection performance</p><p>• Apply collection procedures consistently while delivering attentive customer service during all interactions</p>
  • 2026-09-30T00:00:00Z
Collections Specialist
  • Houston, TX
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p>We are seeking a detail-oriented <strong>Collections Specialist</strong> to support account resolution and receivables management for a growing healthcare organization in Houston. This role is responsible for reducing outstanding balances, resolving payment discrepancies, and partnering with customers and internal teams to improve collection performance. The ideal candidate is proactive, customer-focused, and skilled at managing complex accounts while maintaining positive business relationships.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage an assigned portfolio of accounts, monitoring aging reports, payment activity, and outstanding balances.</li><li>Investigate and resolve payment discrepancies, underpayments, short-pays, and billing issues.</li><li>Perform account reconciliations, adjustments, write-offs, and credit-related documentation as needed.</li><li>Drive collection efforts to reduce delinquency, improve cash flow, and minimize aged receivables.</li><li>Partner with customers, sales, and internal stakeholders to resolve payment barriers and secure required documentation, including purchase orders.</li><li>Lead account review meetings to discuss aging trends, open issues, and action plans.</li><li>Escalate high-risk or overdue accounts to leadership when necessary to accelerate resolution.</li><li>Provide timely updates to internal teams regarding collection activity, account status, and potential risks.</li><li>Prepare and present reporting on key accounts, collection metrics, and credit hold activity.</li><li>Resolve customer disputes professionally while maintaining strong internal and external relationships.</li><li>Maintain knowledge of company policies, procedures, and services to support effective collections and account management.</li></ul>
  • 2026-10-23T00:00:00Z
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