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93 results for Learning Specialist jobs

Training Specialist

Saint Paul, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Training Specialist to support the development of engaging onboarding and training resources for a growing team in Minnesota. This Long-term Contract opportunity is ideal for someone who can translate existing information into practical, easy-to-use learning tools that improve the onboarding experience. The role will partner closely with sales and training stakeholders to organize content, strengthen meeting materials, and help create a more consistent training approach. Responsibilities: • Redesign current reference materials into clear onboarding guides, quick-reference tools, checklists, and interactive learning resources. • Organize and prepare training content so it can be adapted into future learning modules and structured educational materials. • Partner with sales and training teams to refresh onboarding sessions and improve the effectiveness of training meetings for incoming team members. • Support planning for seasonal and role-specific meetings by assembling agendas, presentation materials, handouts, and supporting resources. • Create training documentation that promotes a repeatable and scalable onboarding experience across the organization. • Coordinate details related to training events and meeting logistics to ensure sessions run smoothly and materials are ready on time. • Use Microsoft Office tools, including Excel, to format content, track updates, and maintain training documentation. • Contribute to marketing-related support activities that align training materials with team communication needs.
2026-08-10T00:00:00Z

IT Specialist

Jacksonville, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are seeking an experienced IT Specialist to provide advanced technical support in Jacksonville, FL. This contract-to-hire opportunity is ideal for a hands-on technology professional who thrives in a dynamic environment, balancing infrastructure administration with end-user support. The role combines network and systems management, device administration, and operational troubleshooting to ensure technology services remain secure, reliable, and highly available. Key Responsibilities:<ul><li>Administer, maintain, and support enterprise LAN/WAN environments to ensure reliable connectivity and performance.</li><li>Serve as the primary escalation point for complex network, server, and infrastructure-related issues.</li><li>Provide onsite technical support to maintain uninterrupted business and operational activities.</li><li>Install, configure, and support servers, networking equipment, desktop systems, structured cabling, and related IT infrastructure.</li><li>Troubleshoot network connectivity issues, test performance, and perform cable patching and termination as needed.</li><li>Monitor system performance, backups, and alerts, proactively addressing issues to maximize uptime and system reliability.</li><li>Coordinate software deployments, upgrades, patches, and application rollouts across supported environments.</li><li>Deliver hands-on support for hardware, software, printers, peripherals, and workstation issues.</li><li>Manage user accounts, permissions, and device policies through Active Directory, Microsoft Entra ID, Intune, and Group Policy.</li><li>Maintain accurate documentation of support activities, inventory records, security procedures, and operational technology tasks.</li><li>Support IT initiatives and special events requiring onsite technical coordination and troubleshooting.</li></ul>This position is well-suited for a versatile IT professional who enjoys working across networking, systems administration, and desktop support while delivering exceptional service to end users and business stakeholders.
2026-07-31T00:00:00Z

Learning & Development Trainer

Shawnee Mission, KS
onsite
Temporary / Contract
33 - 35 USD / Hourly
We are looking for a Learning & Development Trainer to support training programs for employees, customers, and merchant partners in Overland Park, Kansas. This Long-term Contract position focuses on designing engaging learning experiences, leading instructor-led sessions, and maintaining clear documentation that helps users work confidently with business systems. The role also partners with cross-functional teams to strengthen onboarding, process education, and ongoing skill development through practical and well-structured training solutions. Responsibilities:• Design and deliver training programs for internal teams, customers, and merchant users who rely on company systems and tools.• Develop, revise, and organize learning materials such as guides, reference documents, policies, procedures, and forms to keep training content accurate and useful.• Facilitate instructor-led sessions and respond to additional requests for live systems training as business needs arise.• Support learners as a coach and trusted resource, providing clear guidance and encouragement throughout the training process.• Lead learning initiatives by assessing training needs and building solutions for onboarding, software education, leadership development, organizational effectiveness, and process improvement.• Administer training operations by preparing materials, coordinating resources, tracking participation, and maintaining computerized learning records.• Establish and maintain knowledge resources, including support for the Service Cloud knowledgebase and other training tools.• Measure training effectiveness through job and task analysis, course validation, and pre- and post-training evaluations to confirm performance improvement.• Partner with Customer Support and cross-functional teams to help design, test, and implement system updates that improve operational efficiency.
2026-08-13T00:00:00Z

Licensing Specialist

Monticello, MN
onsite
Temporary to Hire
19 - 21 USD / Hourly
The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies. This is an amazing opportunity to join our team in a much-needed position. Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate.We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. Primary Responsibilities:• Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.• Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.• Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.• Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.• Provide professional correspondence via email and phone• Work efficiently to meet all service level agreements• Understand carrier workflows and maneuver carrier websites• Work closely with team members to meet common goals and assist when able Qualifications / Requirements:• Minimum of a High school diploma / GED• Strong computer skills; able to type 50+ words per minute• Proficiency in Microsoft Office (Word, Excel)• Experience with G Suite and Salesforce preferred, not required• Experience in related position preferred, not required Core Competencies:• Ability to provide exceptional customer service• Effective time management skills• Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously• Capable of working both independently and in a team environment• Excellent organizational skills, attention to detail is a must• Ability to react to change in a productive and positive manner
2026-08-17T00:00:00Z

Learning Success Coordinator

Madison, WI
onsite
Permanent / Full Time
50000 - 55000 USD / Yearly
Robert Half's Madison team is seeking a highly organized and proactive Administrative Assistant to support the Professional Development department for a non-profit organization located on the east side. This individual will play a key role in helping coordinate training initiatives, managing department logistics, and ensuring a positive experience for internal and external members. For immediate consideration please call Aislynn at 608-716-5643! Responsibilities: <ul><li>Provide day-to-day administrative support to the professional development department, including calendar management, scheduling, correspondence, and meeting coordination</li><li>Assist with the planning, preparation, and execution of training sessions, workshops, and learning events</li><li>Maintain accurate department records, training materials, attendance logs, and reporting documents</li><li>Serve as a point of contact for employees, trainers, and vendors, delivering a high level of professionalism and support</li><li>Help coordinate learning resources, classroom or virtual training logistics, and follow-up communication with participants</li><li>Support special projects and department initiatives while managing multiple priorities in a fast-paced environment</li></ul>
2026-07-27T00:00:00Z

Learning and Development Manager

Des Moines, IA
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
Are you a visionary leader in talent development ready to shape the future of workforce training and growth? Join our dynamic team as a Practice Director, where you'll lead the design and execution of national talent programs that empower team members, drive performance, and align with our core values.What You’ll Do:🌟 Strategy & Leadership<ul><li>Develop and execute a comprehensive talent management strategy aligned with organizational goals.</li><li>Stay ahead of industry trends, regulatory changes, and innovations in HR, talent development, and employment law.</li><li>Collaborate with department leaders to identify skill gaps and training needs.</li><li>Forecast future training demands and build scalable, innovative programs including leadership development, career paths, mentorship, and skills training.</li><li>Partner with HR, Field Process Teams, and program leadership to ensure compliance and support strategies.</li></ul>🎯 Program Design & Execution<ul><li>Lead the creation and consistent implementation of training programs that reflect our core values.</li><li>Support team transitions during technological changes, acquisitions, and mergers.</li><li>Oversee onboarding and on-the-job training to ensure a seamless experience for new hires.</li><li>Customize training solutions to resolve specific challenges and meet evolving needs.</li><li>Maintain a comprehensive library of training programs, guides, and tools.</li><li>Ensure consistent safety and compliance training across all departments (HIPAA, OSHA, DFWP).</li><li>Coordinate the development of engaging training videos and materials.</li><li>Lead the planning of training agendas for annual RM/DM meetings in Des Moines.</li></ul>🤝 Cross-Functional Collaboration<ul><li>Serve as a strategic leader and resource within the HR department.</li><li>Assist in other work-related areas as needed, contributing to a culture of continuous improvement</li></ul>Why Join Us?We’re committed to building a culture where people grow, thrive, and make a meaningful impact. If you're passionate about developing people, driving innovation, and leading with purpose—this is the role for you. Please apply today!
2026-08-07T00:00:00Z

Workplace Specialist

Mountain View, CA
onsite
Temporary to Hire
43.5385 - 50.413 USD / Hourly
Onboarding & New Hire Experience<ul><li>Own and continuously improve the U.S. onboarding program from offer acceptance through the first 90 days of employment.</li><li>Design and execute a best-in-class new hire experience that promotes engagement, productivity, and connection to company culture.</li><li>Coordinate onboarding logistics across departments, including IT, Facilities, Security, People Operations, and Hiring Managers.</li><li>Facilitate new hire orientations and onboarding sessions, ensuring employees have the tools and resources needed for success.</li><li>Develop onboarding materials, resources, and communications that create a consistent and scalable experience.</li><li>Manage onboarding surveys and employee feedback programs to identify opportunities for continuous improvement.</li><li>Track onboarding metrics and provide recommendations to enhance employee engagement and retention.</li></ul>Workplace Experience & Office Operations<ul><li>Serve as the primary owner of the Mountain View headquarters workplace experience.</li><li>Oversee daily office operations, ensuring the workplace remains welcoming, efficient, and aligned with company culture.</li><li>Manage office vendors, building relationships and service agreements to maintain a high-quality office environment.</li><li>Coordinate workplace events, employee engagement initiatives, and in-office programming.</li><li>Partner with Facilities and leadership teams on office planning, space utilization, and workplace enhancements.</li><li>Ensure meeting spaces, common areas, and employee amenities support collaboration and productivity.</li><li>Manage office budgets, supplies, and resources as needed.</li></ul>Employee Experience & Culture<ul><li>Create programs and initiatives that enhance employee engagement and foster a strong sense of community.</li><li>Identify opportunities to improve workplace processes and employee touchpoints throughout the employee lifecycle.</li><li>Partner with cross-functional teams to support company events, leadership visits, cultural initiatives, and employee recognition programs.</li><li>Act as a workplace ambassador, helping to cultivate a positive and inclusive employee experience.</li></ul>
2026-08-14T00:00:00Z

Learning & Development Manager

Bridgewater, NJ
remote
Temporary / Contract
80 - 100 USD / Hourly
We are looking for a Learning & Development Manager to lead the design and delivery of engaging training experiences that build practical Gemini AI capabilities across the organization. This Contract position is fully remote, and centers on creating structured learning journeys, developing high-impact content, and helping employees apply AI tools responsibly in day-to-day work. The ideal candidate combines strong instructional design expertise with the ability to turn complex technical concepts into accessible, role-relevant learning that supports adoption at scale. This contract is expected to be roughly 2-3 months in duration. Responsibilities:• Design progressive learning paths that build foundational and intermediate knowledge of Gemini AI, digital tools, and practical workplace applications.• Create instructional materials such as course modules, guided activities, scenario-based exercises, and assessments tailored to different learner audiences.• Facilitate instructor-led sessions, workshops, practice labs, and discussion-based learning experiences for both broad employee groups and leadership audiences.• Translate technical concepts related to generative AI, prompt development, and workflow integration into clear, business-focused training content.• Develop role-specific learning scenarios that demonstrate how AI can support functions such as recruiting, compliance, and employee learning.• Establish reinforcement strategies that encourage sustained adoption, including office hours, follow-up learning activities, and coaching-oriented enablement resources.• Coordinate training operations from planning through execution, including scheduling, participant tracking, milestone oversight, and program cadence management.• Incorporate guidance on responsible AI usage by addressing topics such as bias, inaccurate outputs, and data privacy considerations within the curriculum.
2026-08-17T00:00:00Z

Collections Specialist

Greensboro, NC
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a Collections Specialist to support receivables management and strengthen customer payment performance for a long-term contract opportunity in Greensboro, North Carolina. This position focuses on maintaining healthy account status through consistent follow-up, clear communication, and accurate documentation. The ideal candidate brings experience handling both commercial and consumer collection activity while working collaboratively with internal teams to resolve billing concerns and reduce outstanding balances. Responsibilities: • Contact customers regarding overdue balances through phone, email, and written communication while maintaining a solutions-focused approach • Review aging reports and account histories to prioritize collection efforts and drive timely payment resolution • Investigate billing questions, payment discrepancies, and account issues by partnering with customers and internal departments • Maintain complete and accurate records of collection activity, payment commitments, and follow-up actions in the appropriate systems • Support commercial and consumer collections by applying established collection practices across a variety of account types • Monitor outstanding receivables and escalate high-risk or severely past-due accounts when additional action is needed • Reconcile account details and assist with resolving invoice-related concerns that may delay payment • Contribute to process continuity by adapting to updates in tools or workflows when collection operations require operational changes
2026-08-11T00:00:00Z

Collections Specialist

Bridgewater, NJ
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Collections Specialist to support lending and recovery activities in Bridgewater, New Jersey. This Contract position is fully onsite and offers the opportunity to manage both consumer and commercial collection efforts in a structured, high-accountability environment. The ideal candidate brings prior banking or credit union experience and can communicate effectively with customers while helping reduce delinquency and protect portfolio performance. Collections Specialist Responsibilities:• Manage day-to-day collection activity for delinquent consumer and commercial accounts, using established procedures to drive timely resolution.• Contact customers by phone and through written communication to discuss past-due balances, payment options, and account status.• Review account details, payment history, and supporting documentation to determine appropriate follow-up actions.• Maintain accurate records of collection efforts, customer interactions, and repayment commitments within internal systems.• Work closely with lending and servicing teams to address account issues, support recovery efforts, and escalate higher-risk matters when needed.• Monitor aging reports and prioritize outreach based on delinquency level, exposure, and collection strategy.• Resolve billing-related concerns that may affect payment activity and coordinate with internal partners to clear discrepancies.• Ensure all collection activities are performed in alignment with company policies, regulatory expectations, and industry standards.
2026-08-12T00:00:00Z

Collections Specialist

Cincinnati, OH
onsite
Temporary / Contract
23 - 25 USD / Hourly
Robert Half is seeking a detail-oriented Collections Specialist for a growing logistics organization. This contract-to-hire opportunity is ideal for an accounting or finance professional who enjoys balancing customer service with collections activities. The Collections Specialist will play a critical role in maintaining cash flow, posting customer payments, reconciling accounts, and following up on outstanding balances. Key Responsibilities<ul><li>Post and apply incoming customer payments accurately and timely.</li><li>Reconcile customer accounts and research payment discrepancies.</li><li>Contact customers regarding past-due invoices and outstanding balances via phone and email.</li><li>Monitor aging reports and maintain collection activity records.</li><li>Resolve billing and payment issues while providing excellent customer service.</li><li>Collaborate with internal departments to investigate and resolve account discrepancies.</li><li>Process account adjustments, credits, and write-offs when appropriate.</li><li>Assist with month-end reporting and account reconciliation activities.</li><li>Maintain accurate customer records within the accounting system.</li></ul>
2026-08-14T00:00:00Z

Collections Specialist

Rochester, NY
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are looking for a Collections Specialist to support receivables activities for a long-term contract opportunity in Rochester, New York. This position focuses on managing consumer and commercial collection efforts, maintaining accurate account records, and partnering with internal teams to resolve outstanding balances efficiently. The ideal candidate brings strong knowledge of collection practices, sound judgment in customer communications, and the ability to balance a detail-oriented approach with results-driven follow-through. Responsibilities: • Manage outreach to customers with past-due balances across both commercial and consumer accounts, using phone, email, and written communication to secure payment commitments. • Review account histories, billing details, and payment activity to identify delinquency issues and determine appropriate next steps for resolution. • Coordinate with internal departments to address invoice discrepancies, documentation questions, and account concerns that may delay payment. • Maintain accurate records of collection activity, customer conversations, disputes, and promised payment dates within internal systems. • Monitor aging reports and prioritize accounts based on risk, balance size, and likelihood of recovery to improve collection performance. • Apply established collection procedures while ensuring communications remain detail-oriented, compliant, and customer-focused. • Support issue resolution related to billing and payment processing by working closely with finance and accounts payable contacts. • Escalate complex or high-risk accounts when needed and provide clear updates on account status, recovery efforts, and outstanding issues.
2026-08-13T00:00:00Z

Collections Specialist

Hunt Valley, MD
onsite
Temporary to Hire
25.65 - 29.7 USD / Hourly
We are looking for a Collections Specialist to support a financial services team in Hunt Valley, Maryland. This contract opportunity with potential for a permanent role is ideal for someone with experience managing consumer collections while maintaining accurate records and strong follow-through. The person in this role will help reduce delinquency by contacting customers, monitoring account activity, and coordinating documentation tied to claims, repossessions, and payment processing. Responsibilities: • Contact customers regarding early-stage past-due accounts and work to secure timely payment arrangements. • Prepare and maintain reports related to delinquent risk-based loans, charge-offs, and recovered assets. • Coordinate repossession activity by assigning accounts, tracking status updates, and maintaining supporting records. • Complete day-to-day administrative work, including invoice handling, document filing, payment processing, and preparing records for storage. • Submit and follow up on insurance claims to help ensure proper documentation and resolution. • Review account details and collection activity to support accurate status reporting and next-step actions. • Work with external agencies and internal partners to keep collection efforts organized and progressing efficiently.
2026-08-13T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are seeking a motivated and detail-oriented Accounts Receivable Collections Specialist to join a growing finance team in Houston. This role is responsible for managing a portfolio of customer accounts, reducing delinquencies, resolving payment discrepancies, and partnering with internal stakeholders to drive timely collections.The ideal candidate thrives in a fast-paced environment, enjoys building relationships, and has a proven track record of managing collections activities while delivering exceptional customer service. Key Responsibilities<ul><li>Make high-volume outbound collection calls and send collection-related communications to customers and internal partners.</li><li>Manage and maintain an assigned portfolio of accounts to ensure timely payment and resolution of outstanding balances.</li><li>Research and resolve payment discrepancies, short payments, disputes, credits, and account reconciliations.</li><li>Monitor aging reports and proactively work to reduce delinquent balances.</li><li>Partner with sales and operational teams to obtain required documentation and support account resolution.</li><li>Conduct regular meetings with internal stakeholders to review account aging and collection strategies.</li><li>Escalate collection issues when necessary to accelerate payment resolution.</li><li>Prepare and present reporting on account status, delinquency trends, and collection activities.</li><li>Manage credit hold accounts and work to resolve issues promptly to avoid service disruptions.</li><li>Maintain accurate account documentation and collection notes.</li><li>Provide exceptional customer service to both internal and external business partners.</li><li>Meet established collection goals, productivity targets, and department performance metrics.</li></ul>
2026-08-14T00:00:00Z

Collections Specialist

Sugar Land, TX
onsite
Temporary to Hire
21 - 26 USD / Hourly
A well-established financial services organization is seeking a Collections Specialist to join its team on a contract-to-hire basis. This role is responsible for managing delinquent loan accounts, resolving negative deposit balances, and helping minimize losses through effective collections and member account management. The ideal candidate will bring a strong customer service mindset, collections experience, and the ability to handle sensitive financial conversations with professionalism and empathy. Key Responsibilities<ul><li>Contact members regarding delinquent loan accounts and negative deposit balances via phone, email, and written correspondence.</li><li>Work with members to establish repayment solutions and resolve outstanding balances.</li><li>Analyze member financial situations and recommend appropriate collection actions.</li><li>Maintain accurate and detailed documentation of all collection activity and member interactions.</li><li>Prepare collection and recovery reports as assigned.</li><li>Monitor account trends and communicate concerns or recurring issues to management.</li><li>Ensure all collection efforts comply with company policies, industry regulations, and applicable laws.</li><li>Provide professional, responsive support to members while maintaining exceptional customer service standards.</li><li>Assist with additional account servicing and administrative duties as needed.</li></ul>
2026-08-14T00:00:00Z

Collections Specialist

Hinsdale, IL
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a Collections Specialist to join a wholesale distribution organization in Oak Brook, Illinois. This Long-term Contract position will focus on improving account accuracy, reducing aged balances, and supporting efficient accounts receivable operations across collections, cash posting, credits, and returns. The role is well suited to someone who thrives in a high-volume environment, communicates effectively with internal and external partners, and brings a careful, solutions-oriented approach to resolving account issues. Responsibilities:• Investigate unpaid invoices, short payments, and deduction discrepancies to identify underlying causes and drive appropriate resolution steps.• Manage a high volume of deduction-related activity, maintaining organized records and detailed tracking in Excel for follow-up and reporting purposes.• Perform cash application tasks, including manually posting payments that are not matched through standard bank transmission processes.• Review payment exceptions from bank files, update customer accounts accurately, and coordinate completed information with technical teams for successful system processing.• Enter customer credit requests into SharePoint, monitor approval progress, and provide required return documentation to support customer transactions.• Process credits in a timely manner and help reduce outstanding queues of pending requests while supporting related credit and rebill activity.• Record return transactions in Infor through manual entry procedures and ensure data accuracy across account records.• Collaborate with customer service, managers, IT, and other internal teams to resolve questions related to deductions, returns, credits, and outstanding balances.• Contribute to month-end close activities by ensuring cash postings, credits, deductions, and returns are completed accurately and within required timelines. The salary range for this position is $26.50 to $33.65/hour, plus bonus. Benefits are available including medical, vision, and dental, and life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. Learn more at roberthalfbenefits.com/resources. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-08-12T00:00:00Z

Collections Specialist

Salt Lake City, UT
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Collections Specialist to support account resolution efforts for a long-term opportunity based in Salt Lake City, Utah. This role focuses on managing both consumer and commercial collections while maintaining clear, detail-oriented communication with customers and internal teams. The ideal candidate brings practical experience in credit and billing follow-up, strong attention to detail, and confidence working with collection data in Excel. Responsibilities:• Contact customers regarding past-due balances and work toward timely payment resolution across consumer and commercial accounts.• Review account status, payment activity, and credit information to determine appropriate collection actions.• Maintain accurate documentation of collection efforts, customer communications, and account updates in internal records.• Partner with billing and related teams to investigate disputes, clarify charges, and resolve outstanding account issues.• Monitor aging reports and prioritize accounts that require immediate follow-up to reduce delinquency.• Negotiate payment arrangements when appropriate while adhering to company guidelines and collection procedures.• Prepare and update spreadsheets or reports in Microsoft Excel to track collection activity and account progress.
2026-08-14T00:00:00Z

Collections Specialist

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. Collections Outreach:· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.· Implement effective collection strategies to recover outstanding balances.Negotiation and Resolution:· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.· Resolve disputes and address customer inquiries related to overdue payments.Payment Reconciliation:· Reconcile customer payments with outstanding balances.· Ensure accuracy in recording and tracking payments received.Documentation and Record Keeping:· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.· Document any agreements made with customers regarding payment plans.Reporting and Analysis:· Generate and analyze reports on accounts receivable aging and collection performance.· Provide insights into trends, challenges, and potential areas for improvement.Credit Risk Assessment:· Assess the creditworthiness of customers and recommend appropriate credit limits.
2026-08-14T00:00:00Z

Collections Specialist

Pomona, CA
onsite
Temporary / Contract
19.7885 - 25 USD / Hourly
We are looking for a Collections Specialist to support a mortgage company in Pomona, California through a Long-term Contract assignment. This role will focus primarily on commercial accounts while also assisting with consumer collections, helping maintain timely payments and strong customer relationships. The ideal candidate brings sound judgment, persistence, and a detail-oriented approach to resolving outstanding balances in a fast-paced environment. Responsibilities: • Manage collection activity for a portfolio of primarily commercial accounts, with additional support for consumer accounts when needed. • Follow up on past-due balances with an emphasis on newer delinquency ranges, especially accounts approximately 60 to 90 days overdue. • Communicate with customers by phone and email to secure payment commitments, resolve account issues, and document collection efforts accurately. • Partner with sales and service teams during customer discussions when account concerns require cross-functional support. • Review account status, payment trends, and aging details to determine appropriate next steps and escalation needs. • Use Sage 100, Application Extender, and Excel to track receivables, update account records, and monitor collection activity. • Support recovery efforts by identifying payment barriers and recommending practical solutions that improve repayment outcomes.
2026-08-17T00:00:00Z

Collections Specialist

Severna Park, MD
onsite
Temporary to Hire
19.95 - 22 USD / Hourly
We are looking for a Collections Specialist to join a growing community association law firm in Maryland on a contract basis with the potential for a long-term opportunity. This role focuses on supporting collection efforts for condominium and homeowners association accounts while providing courteous, respectful service to property owners. The ideal candidate is comfortable handling sensitive conversations, staying organized in a fast-paced office, and contributing to a team-oriented environment with onsite collaboration. Responsibilities: • Manage delinquent account activity for condominium and homeowners association matters, following established legal and administrative procedures. • Communicate with property owners by phone and other channels to discuss balances due, answer questions, and encourage workable payment arrangements. • Prepare and process collection-related documents such as liens, legal filings, and wage garnishment paperwork with close attention to accuracy. • Review client-provided account information, confirm details in internal collection software, and maintain complete and current records. • Generate correspondence and documentation through the firm's collection platform to support ongoing account resolution efforts. • Work closely with attorneys and internal team members to move files forward efficiently and ensure timely follow-up on outstanding matters. • Handle challenging customer interactions with care, applying sound judgment and de-escalation techniques when needed. • Support an office-based workflow that includes document handling, signatures, and other in-person administrative tasks as required.
2026-08-17T00:00:00Z

Collections Specialist

Harrisburg, PA
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution. Responsibilities:• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.• Review aging information and account details to identify delinquent balances and determine appropriate next steps.• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.
2026-08-17T00:00:00Z

Collections Specialist

Palm Beach Gardens, FL
onsite
Temporary to Hire
22.8 - 25 USD / Hourly
We are looking for a Collections Specialist to join a team in a contract-to-permanent capacity. This position focuses on recovering outstanding balances, supporting customers with billing-related inquiries, and maintaining accurate account records throughout the collection process. The ideal candidate is organized, attentive in customer interactions, and comfortable balancing account follow-up with administrative documentation in a structured onsite environment. Responsibilities: • Contact customers regarding past-due balances and work toward timely repayment through full payment or structured installment arrangements. • Respond to customer questions related to account status, billing concerns, and payment expectations with clarity and courtesy. • Investigate account information using available research tools such as credit data, public records, postal resources, and online searches to support collection efforts. • Maintain complete and accurate records of account activity, customer communications, and funds received within the company tracking system. • Address billing disputes and service-related concerns by identifying issues, clarifying details, and helping move accounts toward resolution. • Prepare, organize, and manage correspondence, including filing documents, answering written inquiries, and sending requested or missing paperwork. • Monitor unpaid accounts and provide regular updates on collection activity, repayment progress, and outstanding balances. • Follow company compliance standards and collection procedures throughout all customer interactions and account handling.
2026-08-17T00:00:00Z

Collections Specialist

Alpharetta, GA
onsite
Temporary to Hire
23 - 24.5 USD / Hourly
We are looking for a Collections Specialist to join an automotive organization in Alpharetta, Georgia on a contract-to-permanent basis. This role focuses on managing commercial accounts receivable activities, strengthening customer relationships, and supporting timely payment resolution across an assigned portfolio. The ideal candidate brings strong collections experience, sound judgment when addressing billing concerns, and the ability to communicate account status clearly to both internal teams and client contacts. Responsibilities: • Manage an assigned portfolio of commercial receivables and drive timely follow-up to improve cash collection results. • Review short-paid and overpaid invoices, investigate discrepancies, and coordinate appropriate account corrections. • Prepare regular account status updates that highlight aging trends, collection risks, and items requiring escalation to leadership. • Research billing records and payment activity to resolve customer questions and support accurate account balances. • Work directly with fleet contacts, account managers, and client payables teams to address payment issues while maintaining strong service standards. • Record incoming payments such as checks, ACH, and wire transfers within established processing timelines and controls. • Post miscellaneous cash and lockbox transactions accurately to ensure complete and current receivable records. • Document collection efforts, client communications, and follow-up actions in company systems to support continuity and escalation. • Partner with Finance, Sales, Client Services, and Operations teams to resolve account issues and support broader collection efforts.
2026-08-04T00:00:00Z

Collections Specialist

Hermitage, PA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Collections Specialist to join a Financial Services organization in Hermitage, Pennsylvania in a Contract to permanent capacity. This position is ideal for someone who combines strong communication skills with a customer-focused approach and can handle overdue account conversations with tact and care. The role centers on helping customers address outstanding balances, coordinating practical payment solutions, and maintaining accurate account records in a fast-paced onsite environment. Responsibilities: • Oversee follow-up efforts for delinquent accounts and work to secure timely resolution of outstanding balances. • Speak with customers to discuss account status, answer questions, and guide payment conversations in a respectful and thorough manner. • Arrange installment plans and monitor ongoing payment commitments to support successful account recovery. • Record customer interactions, balance updates, and payment activity with a high degree of accuracy. • Use Excel to organize account information, track collection activity, and maintain clear reporting details. • Investigate account concerns and collaborate on solutions that help resolve billing or payment-related issues. • Deliver a positive service experience during sensitive financial discussions while balancing company collection goals. • Maintain careful attention to detail across daily collection tasks, documentation, and follow-up actions.
2026-08-13T00:00:00Z

Collections Specialist

Glen Rock, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Collections Specialist to support a long-term contract assignment in Fair Lawn, New Jersey. This role is focused on managing a high volume of collection activity, maintaining accurate account records, and helping move outstanding balances toward resolution. The ideal candidate is comfortable communicating with customers consistently, following established outreach guidelines, and documenting each interaction with precision. Responsibilities:• Conduct frequent outbound collection calls to customers with overdue accounts and work toward timely payment resolution.• Record detailed and accurate notes after each customer interaction to maintain complete account history.• Use the provided communication guidelines to deliver consistent, clear messaging during collection efforts.• Review outstanding balances and follow up on open items to support account cleanup initiatives.• Track collection activity and update customer information.• Coordinate with internal stakeholders as needed to clarify account details, payment status, or billing questions.• Organize and manage a large volume of collection tasks while maintaining attention to accuracy and deadlines.
2026-08-06T00:00:00Z