<p><br></p><p> <strong>Duration:</strong> Temporary Assignment (Estimated 3–6 months)</p><p> <strong>Schedule:</strong> Monday–Friday, 8:00 AM–4:30 PM; evenings and weekends as scheduled to supervise PD trainings, Resource Center, and other events</p><p><br></p><p><strong>Position Summary</strong></p><p>The <strong>Temporary Program Supervisor</strong> will provide supervisory oversight and operational support to the R& R Department during the absence of the Program Supervisor. This role is responsible for guiding and supporting a team of three (3) staff—two (2) CCIP Project Specialists and one (1) ECE Early Learning Specialist—while ensuring the successful implementation of the CCIP Scope of Work and growth of the ECE Resource Center. The Supervisor will collaborate closely with the ECE Program Coordinator and R& R Leadership to maintain compliance, complete special projects, and provide strong departmental leadership.</p><p><br></p><p><strong>Essential Duties and Responsibilities</strong></p><ul><li>Provide daily supervision, leadership, and guidance to assigned program staff to ensure quality performance and achievement of program goals.</li><li>Oversee data management and ensure timely completion of monthly and quarterly reports (e.g., CDSS, Board, KPI, Technical Assistance reports).</li><li>Lead and support R& R-hosted events including Professional Development (PD) trainings, CCIP monthly playgroups, information sessions, and related activities.</li><li>Support the ongoing development and expansion of the ECE Resource Center and CCIP Project to ensure compliance with contract requirements.</li><li>Maintain accuracy and confidentiality of CCIP and Resource Center databases; ensure data integrity and timely submission of required documentation.</li><li>Actively participate in leadership meetings, one-on-one check-ins, program planning sessions, and external partner meetings or webinars.</li><li>Stay current on Community Care Licensing regulations, CDSS Provider Information Notices (PINs), and other relevant ECE updates.</li><li>Perform other duties and special projects as assigned by R& R Leadership.</li></ul><p><br></p><p><b> </b></p><p><br></p>
<p>We are looking for a skilled Training and Development Specialist to join client based in South Bay, California. In this role, you will design, implement, and manage effective training programs that enhance employee growth, ensure compliance, and support operational excellence. The ideal candidate will have extensive experience in manufacturing or high-tech industries, with a strong ability to translate complex technical concepts into clear and engaging training materials.</p><p><br></p><p>Responsibilities:</p><p>• Develop and deliver comprehensive training programs tailored to organizational needs and compliance requirements.</p><p>• Collaborate with cross-functional teams to identify skill gaps and create targeted learning solutions.</p><p>• Design accessible training materials that effectively communicate technical concepts to diverse audiences.</p><p>• Facilitate group training sessions, ensuring participant engagement and knowledge retention.</p><p>• Evaluate the effectiveness of training initiatives and implement improvements based on feedback and performance metrics.</p><p>• Ensure compliance with relevant quality standards, including ISO 9001.</p><p>• Manage projects related to training development using formal project management methodologies.</p><p>• Support employee development through cross-training initiatives and customized learning modules.</p><p>• Apply Agile Scrum practices to streamline training program delivery.</p><p>• Maintain up-to-date knowledge of industry trends to enhance training strategies</p>
<p>Robert Half is looking for a Senior Operations Specialist to join our client's team in the Philadelphia area. This Senior Operations Specialist role is crucial in ensuring the accurate management and reconciliation of client investment accounts, as well as supporting reporting processes. The position offers a dynamic environment where you will collaborate closely with internal teams and external vendors to maintain the integrity of financial operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee all activity in client accounts on our accounting and reporting system, including maturities and/or calls, periodic principal, and interest payments</li><li>Ensure appropriate allocation of other investment income such as dividends and expenses to client accounts</li><li>Monitor and post capital calls, redemptions, and distributions on alternative investments in client accounts</li><li>Collaborate with third-party vendors to ensure account and position reconciliation on investment positions, including non-marketable securities</li><li>Provide backup support to other departmental positions as necessary and assist the Operations team as requested</li><li>Perform daily operational duties, including monitoring position activity and ensuring accurate booking of transactions and activity</li><li>Reconcile Daily Transaction Reports of third-party custodians as needed</li><li>Retrieve, validate, and upload external source data into the system and reconcile that data</li><li>Ensure all trades are appropriately booked within the system and all positions are reconciled daily and/or weekly</li><li>Accurately book outgoing and incoming wire transfers and resolve reconciliation issues in real time.</li></ul><p><br></p>
<p>Robert Half is partnering with an industry-leading agricultural and construction equipment company to find their next Training & Development Specialist!</p><p><br></p><p>In this role, you’ll play a key part in developing and inspiring the next generation of leaders. You’ll deliver interactive, engaging workshops—both in-person and virtually—across all levels of the organization, from production employees to directors.</p><p><br></p><p>This is a great opportunity for someone who loves connecting with others, guiding conversations, and fostering growth in a collaborative corporate environment.</p><p><br></p><p>Apply today or give our team a call at (563) 359-3995 - Christin, Lydia, and Erin would be happy to help.</p><p><br></p><p>Key Responsibilities</p><p>- Facilitate inclusive, interactive leadership and professional development workshops.</p><p>- Deliver both in-person and virtual training sessions using pre-existing content.</p><p>- Adjust and adapt material in real-time based on participant engagement and audience needs.</p><p>- Collaborate with internal teams to enhance learning programs and incorporate feedback.</p><p>- Coordinate logistics, materials, schedules, and travel for workshops and events.</p><p>- Maintain attendance and training documentation accurately and efficiently.</p><p><br></p><p>Travel</p><p>- Up to 50% travel to company sites across Illinois and Iowa, with occasional travel to North Dakota, North Carolina, Kansas, Texas, and California.</p><p>- Travel within a 5-hour drive of base location will require use of personal vehicle (mileage and travel expenses reimbursed).</p><p><br></p><p>Why Robert Half?</p><p>At Robert Half, we don’t just connect people with jobs—we help professionals find work that aligns with their goals, values, and strengths. You’ll gain access to:</p><p>- Exclusive opportunities with top employers, including Fortune 500 companies.</p><p>- Ongoing career support from a dedicated local recruiter.</p><p>- Competitive pay, benefits options, and professional development resources.</p><p>- Join a team where your expertise in facilitation and leadership development will make an immediate impact across one of the world’s most respected organizations.</p>
<p>Robert Half is seeking a Tax Specialist to support tax compliance for our dynamic client located in Philadelphia. In this Tax Specialist role, you will play a critical part in ensuring adherence to tax laws and regulations while contributing to the organization's financial integrity and value-driven services. As part of the tax team, you will manage various tax-related responsibilities, including preparing and filing tax returns, providing strategic tax advice to leadership, and overseeing tax audits.</p><p><br></p><p>Responsibilities:</p><ul><li>Utilizing technology in the accurate preparation and submission of quarterly and annual tax provisions</li><li>Advising leadership teams through proficient tax accounting knowledge</li><li>Analyzing complex transactions to secure appropriate tax treatment</li><li>Responding to tax audits, inquiries, and notices from tax authorities</li><li>Conducting technical tax research to stay up-to-date with changes in tax laws and regulations</li><li>Preparing and understanding local Transfer Pricing reports for the US and Canada</li><li>Maintaining documentation and supporting records related to tax filings, provisions, and other tax-related activities</li><li>Using Microsoft Excel, Ad Hoc Reporting, Corporate Income Tax, Corporate Tax Compliance, ASC 740, Alteryx, Microsoft Power BI, and Tax Accounting for various tasks and responsibilities</li></ul><p><br></p>
<p>We are looking for a detail-oriented Payroll Specialist to join our team in Memphis, Tennessee. This role is ideal for someone who thrives in a fast-paced environment and has a passion for delivering exceptional client support. If you excel at managing payroll operations, embrace new technology, and value collaboration, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage full-cycle payroll for employees across multiple states, ensuring accuracy and compliance.</p><p>• Troubleshoot and resolve payroll-related issues, including software and cloud-based platform challenges.</p><p>• Collaborate with HR and talent acquisition teams to streamline payroll and benefits management.</p><p>• Maintain up-to-date knowledge of payroll regulations and ensure adherence to industry standards.</p><p>• Provide exceptional customer service by addressing client inquiries with empathy and professionalism.</p><p>• Utilize ADP Workforce Now or similar platforms to manage payroll functions efficiently.</p><p>• Support performance management initiatives by aligning payroll processes with organizational goals.</p><p>• Identify opportunities for process improvement and implement solutions to enhance payroll operations.</p><p>• Prepare payroll reports and provide insights to support business decision-making.</p>
<p>We are looking for a dedicated Client Service Specialist to join our team in Las Vegas, Nevada, on a contract to hire basis. In this role, you will support our annuity and life insurance operations by providing outstanding customer service and managing administrative tasks with precision. The ideal candidate thrives in a fast-paced, collaborative environment and is eager to contribute to the success of our insurance operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Communicate proactively with clients and carriers to update them on application statuses within defined timeframes.</li><li>Process incoming leads, review application details for accuracy, and ensure all administrative tasks are completed efficiently.</li><li>Handle shifting priorities and participate in special projects or initiatives as directed by leadership.</li><li>Utilize computer applications such as Microsoft Outlook, Word, and Excel to manage client data, create reports, and monitor progress.</li><li>Address client inquiries with care and empathy, offering effective solutions to resolve any issues.</li><li>Ensure meticulous attention to detail when processing information or entering data into records.</li><li>Consistently uphold the company’s values through thoughtful interactions and high-quality communication.</li></ul>
<p>Are you a detail-driven payroll professional looking for an exciting opportunity to advance your career? Robert Half is currently working with a dynamic client in search of a meticulous and experienced Payroll Specialist to join their team. If you have a knack for numbers and a passion for delivering accurate payroll services, this could be the perfect role for you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Process payroll accurately and in a timely manner for all employees, ensuring compliance with federal, state, and local tax regulations.</li><li>Manage employee benefits deductions, direct deposit setup, and garnishments.</li><li>Ensure accurate data entry and maintenance of employee records in the payroll system.</li><li>Address and resolve payroll discrepancies and employee inquiries efficiently.</li><li>Assist in preparing payroll reports for management and support month-end close processes related to payroll.</li><li>Stay updated on current payroll legislation and compliance requirements.</li><li>Collaborate with HR and Accounting teams to ensure seamless communication and process flow between departments.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Senior Payroll Specialist to oversee payroll operations for a mid-sized organization in Northern, VA area. This role requires expertise in full-cycle payroll processing and multi-state and Canada and Mexico payroll compliance, ensuring timely and accurate payments for employees. If you thrive in fast-paced environments and possess strong knowledge of Workday systems, this position offers an excellent opportunity to contribute to a dynamic team.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle payroll processes, including data entry, calculation, and distribution, for employees across multiple states.</p><p>• Ensure compliance with state and federal payroll laws and regulations, including tax filings and reporting.</p><p>• Handle payroll for a workforce of 4500 employees with precision and attention to detail.</p><p>• Utilize Workday systems to streamline payroll operations and maintain accurate employee records.</p><p>• Address payroll-related inquiries and resolve discrepancies in a timely manner.</p><p>• Support audits by preparing required documentation and ensuring payroll records are complete and accurate.</p><p>• Collaborate with HR and finance teams to integrate payroll processes with broader organizational systems.</p><p>• Identify opportunities for process improvements and implement solutions to enhance efficiency.</p><p>• Stay updated on changes in payroll regulations and adapt practices accordingly.</p><p><br></p><p>All interested candidates in this Senior Payroll Specialist opportunity and other fulltime opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p>
<p>Are you a detail-oriented Accounts Payable professional with a passion for accuracy and organization? If you enjoy working in a fast-paced, project-driven environment and have experience in the construction industry, this could be a great opportunity for you.</p><p><br></p><p>This role involves managing vendor invoicing, job costing, and payment processing with precision and efficiency. Candidates who bring construction-related experience will be especially well-suited for success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter vendor invoices and allocate costs to appropriate jobs and commitments</li><li>Monitor and report budget overages or commitment variances</li><li>Prepare monthly aging reports for management review</li><li>Organize and process monthly check runs with proper authorization</li><li>Reconcile vendor statements to ensure expenses are recorded in the correct accounting period</li></ul><p><br></p><p><strong>Interested in Learning More? </strong>We’d love to speak with you! </p><p><br></p><p>Please contact <strong>Mary Christman</strong> or <strong>Gabrielle Maisonet</strong> at <strong>518-462-1430</strong> to learn more about this opportunity. We look forward to hearing from you!</p>
We are looking for a Field Agent Success Specialist to join our team in Dallas, Texas. In this role, you will be responsible for enhancing the support experience for agents by addressing inquiries, offering solutions, and educating them on product features and benefits. This position is ideal for someone who is a strong communicator, self-driven, and passionate about problem-solving and continuous learning. This is a long-term contract opportunity.<br><br>Responsibilities:<br>• Serve as the primary point of contact for agents, addressing their inquiries and providing tailored solutions.<br>• Collaborate with the Product and Development teams to deliver valuable customer feedback and insights.<br>• Analyze incoming data, including reports and broker information, to identify trends and actionable insights.<br>• Participate in product development discussions to ensure user needs are reflected in the roadmap and initiatives.<br>• Investigate and troubleshoot product issues by testing scenarios and simulating user experiences.<br>• Educate agents on new features and functionalities to maximize their understanding and utilization of the platform.<br>• Maintain and update internal databases by recording critical information and status updates.<br>• Share user feedback and effective solutions with team members to foster continuous improvement.<br>• Promote a culture of exceptional agent experiences within the Integrity Platform Support team.
<p>We are looking for an experienced Accounts Payable Specialist to join our growing team in Las Vegas, Nevada. This position plays a vital role in managing vendor payments, maintaining accurate financial records, and ensuring compliance with company policies. The ideal candidate will have a keen eye for detail, strong organizational skills, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify a high volume of vendor invoices in compliance with company policies and procedures.</p><p>• Prepare and execute payments through electronic transfers, checks, and other approved methods.</p><p>• Communicate with vendors to address and resolve payment discrepancies and inquiries.</p><p>• Reconcile vendor statements, investigate discrepancies, and ensure timely resolution.</p><p>• Maintain accurate and up-to-date accounts payable records for audit and reporting purposes.</p><p>• Assist with month-end closing activities, including preparing reports and supporting documentation.</p><p>• Ensure compliance with internal financial controls and regulatory requirements.</p><p>• Support audits by providing necessary documentation and responding to auditor inquiries promptly.</p><p>• Collaborate with internal departments to streamline accounts payable processes.</p><p>• Manage vendor relationships to ensure smooth operations and effective communication.</p><p><br></p><p>If you are interested in learning more about this opportunity, please contact Kathy Beavers at Robert Half, see contact information on LinkedIn.</p>
<p>We’re seeking an <strong>IT Support Specialist</strong> to join our team and provide hands-on technical support across desktops, hardware, software, and network environments. This is an excellent opportunity for someone early in their IT career who enjoys solving problems, working with end users, and growing their technical skillset in a fast-paced environment.</p><p><strong>What You’ll Do:</strong></p><ul><li>Provide day-to-day <strong>desktop and end-user support</strong> across Windows/Mac environments</li><li>Perform <strong>smart hands</strong> tasks: hardware swaps, device setups, basic network troubleshooting</li><li>Install, configure, and maintain PCs, monitors, peripherals, and office equipment</li><li>Support end users with software setup, password resets, access issues, and general troubleshooting</li><li>Document issues and resolutions in a ticketing system</li><li>Assist with new hire onboarding, workstation builds, and asset management</li><li>Work with senior IT staff when escalating more complex technical issues</li></ul><p><br></p>
<p>Robert Half is hiring a <strong>Supply Management Specialist </strong>on behalf of a large manufacturing organization in the Quad Cities. This is a great opportunity for recent graduates or early-career professionals to gain hands-on experience in supply chain management, sourcing, and supplier relations with a global leader in the manufacturing industry.</p><p><br></p><p>Location: Milan, IL </p><p>Schedule: Monday–Friday, 8:00 AM–4:30 PM (40 hours/week, some flexibility available)</p><p><strong>Apply today or call our team at 563-359-3995!</strong></p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Execute the Order Fulfillment Process (OFP), including cost reduction initiatives, analyzing supplier quotations, and making supplier selections based on quality, cost, process capability, lead time, and stability.</li><li>Support resourcing activities and participate in make-versus-buy decisions.</li><li>Collect cost data and prepare supplier cost/industry analyses.</li><li>Assist with Engineering Change Management (ECM) to ensure design changes and product improvements are implemented efficiently and cost-effectively.</li><li>Develop and execute inventory plans to achieve material flow and asset management goals.</li><li>Resolve shipping, receiving, invoicing, and payment issues to ensure prompt supplier payment.</li><li>Drive continuous improvement with suppliers using performance metrics and criteria.</li><li>Work with cross-functional teams to resolve and provide long-term solutions to supplier performance issues.</li><li>Expedite parts as needed to maintain production flow.</li></ul><p><strong><u>Why You’ll Love This Role</u></strong></p><ul><li>Gain valuable experience in sourcing, supply management, and supplier performance with a respected manufacturing organization.</li><li>Work in a collaborative environment that supports professional growth and learning.</li></ul>
<p>Robert Half is looking for an Accounts Receivable Specialist to join our Full Time Engagement Professional team. As a Full Time Engagement Professional you will be a full time employee of Robert Half earning a salary, comprehensive benefits, overtime and bonuses.</p><p><br></p><p>As a Full Time Engagement Professional, you will be placed on medium to long term engagements that will allow you to excel while gaining knowledge of new software’s, industries and opportunities. When you are in between assignments you will still receive a paycheck from us while working on and developing additional personal and professional skills. If you like going into a foreign set of circumstances and working on a project or fixing what's broken at a company, this is the job for you!</p><p><br></p><p>During these projects you could be responsible for a variety of task, such as:</p><p>• Invoice preparation</p><p>• Review and approval of Cash</p><p>• Preparation of Bank Deposits</p><p>• Charge Backs and Credit Memos</p><p>• Revenue Management</p><p>• Review of customer returns - daily</p><p>• Cash Applications and/or Posting Cash</p><p>• Vendor Contact – Invoice follow up, Commercial Collections</p><p>• Preparation of JE</p><p>• Aging Reports</p><p>• Month End Close experience:</p><p>• Posting & Reconciling AR to the GL</p><p>• Ad Hoc reporting</p><p>• Check Request Approval</p><p>• Payroll Processing</p><p>• Critical thinking and problem solving</p><p>• Project management</p><p><br></p><p>Requirements:</p><p>1) 2+ years of Month End close assistance, Reconciliations, Invoice processing experience with strong business acumen and technology expertise</p><p>2) Accounting software experience</p><p>3) Must be able to work Onsite and Virtually</p><p>4) Must thrive in multiple, diverse, and ever-changing environments, be flexible, work at the service of the client and be able to execute with little to no direction.</p><p><br></p><p>Additional requirements, soft skills, etc.:</p><p>Intangible Traits:</p><p>a. Flexibility</p><p>b. Learning curves need to be short. Must catch on quickly.</p><p>c. Communication – Must be efficient, concise, and accurate in both verbal and oral presentation. Also, must be an excellent listener.</p><p>d. Must be able to build and develop a rapport with client personnel.</p>
We are looking for a dedicated Billing / AR Specialist to join our team in Greenville, South Carolina. This is a Contract-to-ongoing position, offering an excellent opportunity to grow within a dynamic environment. The role requires someone who is highly detail-oriented and thrives in a fast-paced setting, with the chance to work remotely one day per week after transitioning to a long-term role.<br><br>Responsibilities:<br>• Manage billing processes for a designated group of locations, ensuring timely and accurate invoice generation.<br>• Process 700-800 invoices monthly while adhering to specific customer billing procedures, including uploading invoices to customer portals.<br>• Utilize and navigate multiple systems effectively, learning new tools as required to streamline billing operations.<br>• Communicate effectively with internal teams, customers, and assigned locations to resolve billing issues or discrepancies.<br>• Collaborate with the team to ensure smooth transitions during staff changes, including cross-training as necessary.<br>• Analyze and resolve discrepancies in billing statements to maintain accuracy and customer satisfaction.<br>• Maintain detailed and organized records of billing activities to support audits and reporting.<br>• Work onsite during training, transitioning to one remote day per week after securing an ongoing placement.<br>• Deliver excellent customer service by addressing inquiries and providing proactive updates on billing processes.
<p>We are looking for a dedicated Customer Experience Specialist to join a client for a 6-month contract in Overland Park, Kansas. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing comprehensive support. This position offers an exciting opportunity to contribute to improving customer experiences while collaborating with internal teams to enhance processes.</p><p><strong>This is a Hybrid Opportunity- Monday's and Friday's remote, Tuesday's, Wednesday's, Thursday's in office. 8am-5pm.</strong></p><p><br></p><p>-Establish a working relationship with our customers by communicating via mail, telephone, or personally with customer or company employee by performing the following duties.</p><p>-Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues regarding supported programs, systems, processes and procedures.</p><p>-Illustrate initiative; proactively contact customers and merchants to address issues (e.g: rejections, disputes, authorizations, technical needs, potential account issues, etc.).</p><p>-Dedicated to actively engage in building rapport with internal and external parties to provide an excellent customer experience resulting in increased program usage.</p><p>-Route escalated requests and unresolved issues to the appropriate team members (e.g.: tier 2 or 3 or Leadership).</p><p>-De-escalate challenging customers, clients or merchants and provide exceptional customer support.</p><p>-Record customer interaction details, comments, and complaints within the CRM system.</p><p>-Required to meet or exceed department metrics, program Service Level Agreements and department Service Level Standards.</p><p>-Provide insight and feedback for client quarterly business reviews and collaborate with team and leadership to create action plans from feedback received from client to improve program satisfaction.</p><p>-Provide feedback and collaborate with other team members to improve training and documentation for processes and procedures.</p><p>-Demonstrate professionalism: Maintain accountability, promote respect, stay work-focused, be punctual, demonstrate positive attitude.</p><p>-Contribute to a culture of excellence by adhering to expectations for metrics and SLAs, participating in ongoing learning sessions and collaborating regularly with the team.</p><p>-Participate in skip level meetings with Leadership to provide team, personal and program feedback; system program and role recommendations for improvements; requests for resources/tools for role, program, and system; effectively communicate needs from Leadership.</p><p>-Accept the need for change and adapt positively to internal and external changes.</p><p>-Provide feedback and assistance for processes and procedures for new program implementations.</p><p><br></p><p>Daily Tasks</p><p>-All expectations consistently demonstrated in an accurate, comprehensive and timely manner.</p><p>-Answer external and internal inquires via phone, email, etc (including, but not limited to: basic data entry, dispute resolution, transaction processing issues, process and procedure questions.</p><p>-Complete account and user updates.</p><p>-Send confirmation/approval communications.</p><p>-Complete account onboarding steps.</p><p>-Create and distribute applicable new launch announce</p>
<ul><li><strong>Position: Service Specialist (Contract Role)</strong></li><li><strong>Location: Triangle Plaza 8750 W. Bryn Mawr Avenue Chicago IL USA 60631</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay: $20 - $21/per hour</strong></li></ul><p> </p><p>JOB SUMMARY:</p><p>The Service Specialist will serve as support service representative post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build maintain positive relationships with all stakeholders including our sales organization employer groups cross functional internal partners. They will act as the administrative support execute tasks and responsibilities.</p><p>This position requires strong relationship management communication critical thinking project management and problem resolution skills to meet the diverse needs of our sales team and employer groups.</p><p> </p><p>RESPONSIBILITIES:</p><ul><li>Act as first point of contact for all incoming employer-client agent calls on the Service phone line. </li><li>Handle level 1 tasks which include but not limited to: limited policyholder terminations provide invoices re-enrollment reports provide payment status updates assist Customer Care with policy research group-level demographic updates policyholder demographic corrections or triaging these requests to the correct team.</li><li>Sales Specialist will triage the request to the Service Consultant as necessary.</li><li>- Consistently meets or exceeds expectations for departmental standards related to customer satisfaction quality average handle time auxiliary time after call work and other KPIs.</li><li>Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. </li><li>Effectively communicate findings to the appropriate parties take initiative and follow-through as the liaison with other internal departments as necessary.</li><li>Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies procedures policy information/management and premium billing administration.</li><li>Maintain customer records update admin systems and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.</li><li>Develop and maintain a trust-based positive relationship and rapport with internal and external clients.</li><li>Perform other duties as assigned.</li></ul>
<p>Robert Half is partnering with a well-established organization in the Quad Cities to add a <strong>Customer Support Lead</strong> to their growing team. This is a great opportunity for a service-focused professional who enjoys helping others, thrives in a collaborative environment, and is looking to expand their career within customer support.</p><p><br></p><p><strong><u>About the Role:</u></strong></p><p>As a Customer Support Lead, you’ll serve as the first point of contact for customers by handling inbound calls and supporting a wide range of needs. You’ll provide accurate information, resolve issues, and deliver outstanding service while identifying opportunities to connect customers with products and services that fit their goals. This role also serves as a go-to resource for teammates, assisting with escalated inquiries and contributing to process improvements that enhance the overall customer experience.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p>• Respond to customer inquiries related to accounts, services, and online platforms.</p><p>• Resolve issues with professionalism and efficiency, focusing on first-contact resolution.</p><p>• Build strong relationships with customers, recommending products or services to support their needs.</p><p>• Accurately document interactions while following company and compliance guidelines.</p><p>• Support team members with escalated or complex issues, acting as a subject matter expert.</p><p>• Participate in training, meetings, and continuous learning opportunities.</p><p>• Contribute ideas for service improvements and more efficient workflows.</p><p><br></p><p><strong><u>Why You’ll Love It Here:</u></strong></p><p>• Supportive, team-focused work environment.</p><p>• Opportunities for career growth and skill development.</p><p><br></p><p>If you’re ready to bring your customer service expertise to a respected organization in the QC and take on a leadership role in a dynamic contact center, we’d love to connect with you.</p>
<p><strong>Job Summary:</strong></p><p>Robert Half is partnering with our client in downtown Houston for a contract to hire role 100% onsite and $43k annually. </p><p>We are seeking a skilled and proactive individual to manage the program. This vital position ensures compliance with conflict of interest certifications and disclosures for investigators engaged in research and facilitates processes to safeguard the integrity and credibility of scientific findings.</p><p>In this role, the Program Manager will oversee annual submissions, sponsor-specific award certifications, and thorough reviews of potential bias in research outcomes. Additionally, this position will lead the development and implementation of management plans, review monitoring reports, and ensure regulatory compliance by reporting to relevant agencies. With ever-evolving compliance requirements, the Program Manager will play a key role in updating policies and procedures while contributing to cross-departmental efforts that address emerging challenges in regulatory processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Program Management:</strong> Supervise daily operations of the program and faculty committee, ensuring seamless procedural administration and adherence to deadlines.</li><li><strong>Compliance Oversight:</strong> Monitor annual and project-specific certifications and disclosures, ensuring thorough reviews of submissions for conflicts or potential research bias.</li><li><strong>Policy Development:</strong> Support the creation and refinement of policies to keep pace with regulatory changes, working collaboratively with multiple departments.</li><li><strong>Stakeholder Engagement:</strong> Foster relationships with research faculty and staff while coordinating communication and compliance efforts across departments.</li><li><strong>Reporting and Communication:</strong> Draft monitoring reports, management plans, and compliance documentation; ensure timely reporting and communication with stakeholders and agencies.</li><li><strong>Administrative Duties:</strong> Prepare reports, operational policies, administer grants-related communications, and monitor program budget adherence.</li></ul><p><br></p>
Senior Benefits Specialist We’re seeking a Senior Benefits Specialist for a contract opportunity to lead and support our global benefits and leave of absence (LOA) programs. This role is ideal for a experienced professional with 5–7 years of hands-on experience, advanced Workday proficiency, and a strong analytical mindset. You’ll be instrumental in managing complex cases, driving operational excellence, and ensuring compliance across diverse employee populations. <br> Key Responsibilities <br> Complex Benefits Administration & Escalations (35%) Act as the primary escalation point for high-impact employee cases (e.g., high-cost claims, eligibility exceptions). Interpret policies for unique scenarios and collaborate with carriers/brokers to resolve issues. Ensure accurate processing of complex enrollments, life events, and terminations in HRIS and benefits platforms. Open Enrollment (OE) Leadership (20%) Lead OE configuration, testing, and defect tracking in HRIS/benefits systems. Coordinate cross-functional efforts with Payroll, HRIS, IT, and Communications. Manage final reconciliations and ensure accurate payroll deductions post-enrollment. Data Integrity, Audits & Reporting (15%) Design and execute recurring audits (e.g., eligibility, deductions, EDI timing). Investigate discrepancies and implement preventive controls. Build advanced reports and dashboards to deliver actionable insights to leadership. Leave of Absence (LOA) Case Management (10%) Oversee complex LOA scenarios in partnership with vendors. Ensure accurate benefits and payroll handling throughout leave stages. Facilitate ADA interactive processes with HRBPs and managers. Invoice Reconciliation & Payroll Alignment (5%) Resolve variances and retros; align carrier invoices with HRIS and payroll cycles. Collaborate with Finance on monthly close and documentation. Employee Communications & Training (5%) Develop targeted communications, guides, and FAQs for employees and managers. Deliver training sessions and support benefits education initiatives. Vendor Management & Issue Resolution (5%) Monitor vendor SLAs and service quality; lead resolution efforts for systemic issues. Escalate trends and recommendations to Benefits Manager and broker. Process Documentation & Continuous Improvement (5%) Maintain and enhance SOPs and process maps. Mentor junior team members and promote best practices.
We are looking for a skilled Training and Communications Specialist to join our team in Moline, Illinois. This long-term contract position offers an exciting opportunity to design and deliver comprehensive training programs tailored to financial industry systems and solutions. The ideal candidate will collaborate with subject matter experts, develop engaging training materials, and lead impactful sessions to support organizational growth and change.<br><br>Responsibilities:<br>• Develop and deliver training programs focused on core financial systems, including teller platforms, account opening tools, and online banking solutions.<br>• Collaborate with subject matter experts and stakeholders to gather information and ensure training content meets the needs of various departments.<br>• Create high-quality training materials, including manuals and resources, following established style guides and standards.<br>• Attend project meetings and vendor sessions to gain a thorough understanding of new systems and processes.<br>• Plan and facilitate both virtual and on-site training events, catering to audiences ranging from small groups to larger teams.<br>• Adapt training content and delivery methods to address the specific needs and challenges of the organization.<br>• Support impacted employees through process discussions and change management efforts.<br>• Maintain and update training plans, ensuring alignment with project timelines and organizational goals.<br>• Deliver live training sessions confidently to diverse audiences, fostering engagement and knowledge retention.<br>• Collaborate with team members to share ideas, troubleshoot challenges, and continuously improve training initiatives.
Position Overview:<br>This role involves creating detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. Specifiers work closely with Furniture Dealers and Sales Representatives to understand project requirements and provide technical support throughout the process.<br><br>Key Responsibilities:<br><br>Develop accurate 2D and 3D drawings for furniture layouts across a range of project scopes.<br><br>Handle design revisions and updates as projects evolve.<br><br>Specify products across multiple lines, with a strong grasp of product codes and applications.<br><br>Collaborate with team members to offer design solutions, value engineering, and overall layout recommendations.<br><br>Qualifications:<br><br>Bachelor’s degree or 6–10 years of relevant experience, or an equivalent combination of education and experience.<br><br>Proficiency in AutoCAD and 2020 CAP & Worksheet; CET Configura experience preferred.<br><br>Deep knowledge of furniture systems, finishes, materials, and specifications.<br><br>Strong product knowledge and ability to stay current with new and existing lines.<br><br>Clear communicator with the ability to present design ideas effectively.<br><br>Organized, detail-oriented, and capable of managing multiple projects at once.<br><br>Self-starter with a proven ability to meet deadlines and solve problems independently.<br><br>Familiarity with furniture specifications in corporate, healthcare, and education environments.<br><br>Comfortable reading technical documents and interpreting various forms of instructions (written, oral, diagram, or schedule-based).<br><br>Strong math and analytical skills.
<p><strong>Job Summary:</strong></p><p>The Collections Specialist will be responsible for managing and maintaining accounts receivable records, ensuring that payments are received in a timely manner, resolving payment discrepancies, and providing excellent customer service to clients. This position requires strong communication skills, persistence, and an analytical mindset to help improve the financial performance of the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Receivable Management:</strong> Monitor accounts to ensure payments are received on time and identify overdue accounts requiring follow-up.</li><li><strong>Collections Activities:</strong> Contact customers via phone, email, and written correspondence to request payment and resolve outstanding balances.</li><li><strong>Payment Discrepancy Resolution:</strong> Investigate and resolve billing issues or disputes to ensure accuracy in payments and customer satisfaction.</li><li><strong>Customer Relationship Management:</strong> Work closely with customers to build relationships, maintain trust, and provide critical information about account statuses.</li><li><strong>Recordkeeping:</strong> Maintain accurate documentation of collection efforts, payment arrangements, chargebacks, and customer correspondence in company systems.</li><li><strong>Reporting:</strong> Prepare and distribute periodic reports to management on the status of outstanding payments and collections activity.</li><li><strong>Account Analysis:</strong> Analyze aged receivables, identify trends and problematic accounts, and escalate risks appropriately to management.</li><li><strong>Collaboration:</strong> Partner with internal teams, including sales and billing, to ensure a seamless process for collections and dispute resolution.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><p>This position typically operates in an office environment with standard business hours. This is an onsite position.</p><p><strong>Why Join Us?</strong></p><ul><li>Competitive compensation and growth opportunities within the organization.</li><li>Collaborative, supportive work culture focused on professional development.</li><li>The chance to help shape positive customer relationships while contributing to the company’s financial success.</li></ul><p>If you are interested in this position, we encourage you to apply online or call our offices at 210-696-8300!</p>
Robert Half permanent Engagement detail oriented (FTEP) Team is looking to permanent Accounting and Finance professionals to the Detroit Metro team!<br> <br>Currently, we are looking for a Payroll Specialist!<br> <br> 2+ years of payroll experience. Position requires multi-state tax experience, strong attention to detail, fast and accurate data entry skills. Must be proficient with certified payroll and prevailing wages, with working knowledge of a variety of software packages including ADP, Kronos, and Excel (VLOOKUPS and Pivot Tables). <br> <br>Duties may include<br> ○ Reconciling payroll related general ledger accounts and W-2 forms<br> ○ Reconciling federal, FICA, state, local and unemployment tax payments<br> ○ Preparing payments of periodic workers’ compensation payroll taxes<br> ○ Preparing journal entries and monthly payroll accruals<br> ○ Inputting information from timecards into in-house payroll systems. <br> <br>As a permanent Engagement detail oriented you will get to enjoy a 40-hour work week while completing varied engagements for our clients. These projects can be anything ranging from year-end audits, ERP implementations, streamlining standard operating procedures, clean-up work, leave coverage, filling in for a vacant seat, or providing support for growing organizations as they continue to permanent. Pay will vary based on experience.<br> <br>Some highlights of the program:<br> <br> • Live the consulting lifestyle with the stability of a permanent position as a Robert Half Employee!<br> • Flat 40-hour work week<br> • Education reimbursements<br> • Opportunity to expand your skill set within accounting and finance<br> • You will learn new accounting software’s and be exposed to a wide range of industries<br> • Guaranteed 37.5 hours of pay in between engagements<br> • Competitive benefits and salary<br> • 2.5 weeks of CTO + 11 paid holidays<br> • Evolving referral and bonus programs<br> <br>If you are interested in exploring a new and challenging career path while enjoying a culture that facilitates work/life balance - apply today!
