<p>We are looking for a skilled Lien Specialist to join our team in Bonita Springs, Florida. In this long-term contract position, you will play a key role in ensuring compliance with lien and bond rights, supporting accounts receivable collections, and assisting with the resolution of at-risk accounts. This role is ideal for detail-oriented professionals with a background in legal risk management and a commitment to accuracy and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate whether lien and bond rights should be pursued based on customer account risks and outstanding accounts receivable.</p><p>• Verify the eligibility of equipment for lien or bond claims in compliance with state statutes.</p><p>• Conduct ownership and contractor research to ensure the accuracy of Preliminary Notices.</p><p>• Collaborate with field teams to confirm and update jobsite information in internal systems.</p><p>• Document all activities in designated systems to maintain accurate and accessible records.</p><p>• Monitor and meet critical deadlines and service level agreements (SLAs).</p><p>• Assess business types to determine eligibility for lien and bond claims.</p><p>• Provide appropriate lien releases to customers based on job details and payment status.</p><p>• Assist the Legal Services Team in resolving at-risk accounts by preparing payment plans and final demand letters.</p><p>• Promote and actively participate in the company’s safety culture, ensuring the well-being of team members and customers.</p>
<p>We are seeking a motivated and technically skilled IT Specialist to support a growing organization. This is a hands-on opportunity for someone who enjoys solving technical problems, supporting end users, and improving IT systems and processes across a fast-paced operational environment.</p><p>The ideal candidate is proactive, service-oriented, and comfortable working across hardware, software, networking, and infrastructure support. This role plays a key part in maintaining a stable, secure, and efficient IT environment while contributing to ongoing technology improvements and projects.</p><p><strong>Responsibilities</strong></p><p>• Provide technical support for hardware, software, networking, telephone, and audio-visual systems</p><p> • Troubleshoot and resolve technical issues across Windows and Linux environments</p><p> • Assist with system monitoring, maintenance, security, backups, and overall IT performance</p><p> • Support end users with day-to-day IT needs and provide timely issue resolution</p><p> • Collaborate with internal teams and external vendors to maintain business technology systems</p><p> • Assist with implementation and improvement of IT processes, procedures, and documentation</p><p> • Participate in IT-related projects and support ongoing infrastructure initiatives</p><p> • Maintain documentation, knowledge sharing, and user training materials as needed</p><p> • Help ensure system reliability, security, and operational efficiency across the organization</p>
<p>We are looking for an Training & Development Specialist to support a contract assignment in Washington. This position will focus on strengthening day-to-day HR operations, improving documentation, and building clear, practical procedures that support multiple retail locations. The ideal candidate brings a process-driven mindset, strong communication skills, and the ability to translate complex workflows into easy-to-follow guidance. This is a contract position suited for someone who is comfortable working independently, asking thoughtful questions, and helping modernize operational and people practices.</p><p><br></p><p>Responsibilities:</p><p>• Develop and refine HR and operational policies so they are clear, consistent, and easy for teams to follow across several store locations.</p><p>• Create step-by-step process documentation and training materials that improve understanding of daily procedures and workplace expectations.</p><p>• Partner with leadership to review existing practices, identify gaps, and recommend practical improvements to support business operations.</p><p>• Support onboarding activities and related HR administration to help create an organized and positive employee experience.</p><p>• Contribute to HRIS and workflow-related updates by helping organize information, track changes, and improve process efficiency.</p><p>• Help implement operational tools or maintenance-related workflow processes as needed, ensuring users understand new procedures and expectations.</p>
<p>We are looking for a <strong><u>Learning Coordinator Assistant</u></strong> for a client in <strong><u>Dallas, TX on a 6+ week contract position. </u></strong>See job details below.</p>
We are looking for a dedicated Learning & Development Trainer to join our team on a long-term contract basis in Overland Park, Kansas. In this role, you will design, deliver, and maintain training programs aimed at empowering employees, customers, and merchants to effectively utilize our systems. This position offers the opportunity to shape learning experiences, develop training tools, and guide users in achieving their goals.<br><br>Responsibilities:<br>• Develop and deliver comprehensive training programs for employees, customers, and merchants to enhance their system knowledge.<br>• Design and maintain training materials, including policies, procedures, and forms, to ensure accuracy and relevance.<br>• Conduct instructor-led training sessions and address spontaneous requests for system training.<br>• Serve as a coach and advocate during training sessions, guiding participants with empathy and support.<br>• Collaborate with internal teams to assess training needs and implement tailored learning solutions.<br>• Facilitate onboarding programs, introduce new software platforms, and promote organizational effectiveness.<br>• Create and maintain a robust knowledge base to support ongoing learning and development.<br>• Oversee day-to-day training administration, including resource management, material preparation, and tracking participation.<br>• Measure training effectiveness through metrics, performance evaluations, and course validation.<br>• Partner with cross-functional teams to enhance system functionality and improve operational efficiency.
<p><strong>Are you a visionary leader in talent development ready to shape the future of workforce training and growth?</strong> Join our dynamic team as a <strong>Practice Director</strong>, where you'll lead the design and execution of national talent programs that empower team members, drive performance, and align with our core values.</p><p><strong>What You’ll Do:</strong></p><p>🌟 <strong>Strategy & Leadership</strong></p><ul><li>Develop and execute a comprehensive talent management strategy aligned with organizational goals.</li><li>Stay ahead of industry trends, regulatory changes, and innovations in HR, talent development, and employment law.</li><li>Collaborate with department leaders to identify skill gaps and training needs.</li><li>Forecast future training demands and build scalable, innovative programs including leadership development, career paths, mentorship, and skills training.</li><li>Partner with HR, Field Process Teams, and program leadership to ensure compliance and support strategies.</li></ul><p>🎯 <strong>Program Design & Execution</strong></p><ul><li>Lead the creation and consistent implementation of training programs that reflect our core values.</li><li>Support team transitions during technological changes, acquisitions, and mergers.</li><li>Oversee onboarding and on-the-job training to ensure a seamless experience for new hires.</li><li>Customize training solutions to resolve specific challenges and meet evolving needs.</li><li>Maintain a comprehensive library of training programs, guides, and tools.</li><li>Ensure consistent safety and compliance training across all departments (HIPAA, OSHA, DFWP).</li><li>Coordinate the development of engaging training videos and materials.</li><li>Lead the planning of training agendas for annual RM/DM meetings in Des Moines.</li></ul><p>🤝 <strong>Cross-Functional Collaboration</strong></p><ul><li>Serve as a strategic leader and resource within the HR department.</li><li>Assist in other work-related areas as needed, contributing to a culture of continuous improvement</li></ul><p><strong>Why Join Us?</strong></p><p>We’re committed to building a culture where people grow, thrive, and make a meaningful impact. If you're passionate about developing people, driving innovation, and leading with purpose—this is the role for you. Please apply today! </p><p><br></p>
<p><strong>Workplace Specialist Job Description</strong></p><p>We’re seeking a proactive Workplace Specialist to support a high-functioning office environment and elevate the employee experience. This role partners across teams to maintain seamless operations, optimize workplace processes, and ensure a welcoming, well-managed space.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee daily workplace operations, including facilities, vendors, and office services</li><li>Support employee experience initiatives such as onboarding, events, and workspace setup</li><li>Manage service requests, workplace systems, and office logistics</li><li>Ensure compliance with workplace policies, safety standards, and procedures</li><li>Identify opportunities to improve efficiency, organization, and overall office experience</li></ul><p><br></p>
<p>We are looking for a Learning & Development Manager to lead the design and delivery of engaging training experiences that build practical Gemini AI capabilities across the organization. This Contract position is fully remote, and centers on creating structured learning journeys, developing high-impact content, and helping employees apply AI tools responsibly in day-to-day work. The ideal candidate combines strong instructional design expertise with the ability to turn complex technical concepts into accessible, role-relevant learning that supports adoption at scale. This contract is expected to be roughly 2-3 months in duration.</p><p><br></p><p>Responsibilities:</p><p>• Design progressive learning paths that build foundational and intermediate knowledge of Gemini AI, digital tools, and practical workplace applications.</p><p>• Create instructional materials such as course modules, guided activities, scenario-based exercises, and assessments tailored to different learner audiences.</p><p>• Facilitate instructor-led sessions, workshops, practice labs, and discussion-based learning experiences for both broad employee groups and leadership audiences.</p><p>• Translate technical concepts related to generative AI, prompt development, and workflow integration into clear, business-focused training content.</p><p>• Develop role-specific learning scenarios that demonstrate how AI can support functions such as recruiting, compliance, and employee learning.</p><p>• Establish reinforcement strategies that encourage sustained adoption, including office hours, follow-up learning activities, and coaching-oriented enablement resources.</p><p>• Coordinate training operations from planning through execution, including scheduling, participant tracking, milestone oversight, and program cadence management.</p><p>• Incorporate guidance on responsible AI usage by addressing topics such as bias, inaccurate outputs, and data privacy considerations within the curriculum.</p>
We are looking for a Collections Specialist to support accounts receivable activities for a long-term contract position based in California. This role focuses on managing customer account balances, researching payment issues, and working closely with internal teams to improve billing accuracy and accelerate collections. The ideal candidate brings strong business-to-business collections experience, sound judgment, and a detail-focused approach to resolving discrepancies and maintaining positive customer relationships.<br><br>Responsibilities:<br>• Review customer accounts to identify overdue balances, investigate discrepancies, and take timely action to support payment resolution.<br>• Partner with customer service and sales teams to correct billing issues, clarify account details, and help ensure invoices are accurate.<br>• Communicate with customers with careful attention to detail to collect outstanding receivables and address questions related to past-due accounts.<br>• Track accounts receivable activity by customer, identify causes of delayed payment, and follow through on solutions to prevent recurring issues.<br>• Apply working knowledge of invoicing workflows and customer account setup within AS400 to support accurate account maintenance.<br>• Coordinate credit hold releases when appropriate, respond to incoming accounts receivable inquiries, and issue collection correspondence as needed.<br>• Maintain organized records of collection efforts, account updates, and open issues to support internal visibility and follow-up.<br>• Contribute to additional accounts receivable and collections tasks as business needs require.
We are looking for a Collections Specialist to join a Contract assignment supporting mortgage servicing and foreclosure operations in Creve Coeur, Missouri. This position focuses on maintaining timely foreclosure activity, coordinating required documentation, and helping ensure servicing actions align with investor and mortgage insurance standards. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple workstreams in a regulated environment.<br><br>Responsibilities:<br>• Examine loans sent for foreclosure to confirm required assignments are in place and that legal actions begin within established deadlines.<br>• Track inspection updates for mortgaged properties and arrange securing or preservation steps when vacancy is identified in accordance with applicable guidelines.<br>• Produce accurate payoff statements and reinstatement amounts for borrowers, attorneys, or other authorized parties upon request.<br>• Deliver foreclosure bidding figures to legal partners to support scheduled proceedings and related case activity.<br>• Assemble foreclosure case materials, including supporting legal documents, for attorney review and downstream processing.<br>• Review, code, and process payments tied to foreclosure activity such as legal invoices, inspection charges, and other vendor-related expenses.<br>• Provide backup assistance for payment clearing tasks and support mortgage accounting activities involving appraisals and credit report intake.<br>• Maintain oversight of bill payment and property inspection follow-up for loans that remain active in the foreclosure pipeline.<br>• Update credit bureau reporting, document account actions in servicing records, and generate written correspondence through approved letter systems.
We are looking for a Collections Specialist to support receivables management and help maintain strong customer account relationships in Louisville, Kentucky. This role focuses on resolving past-due balances, researching billing concerns, and working across teams to improve payment outcomes. The ideal candidate brings sound judgment, clear communication, and the ability to stay organized while managing multiple priorities in a fast-paced setting.<br><br>Responsibilities:<br>• Contact customers with overdue balances and drive timely payment through thorough follow-up by phone and other appropriate communication methods.<br>• Investigate account activity, including invoices and payments, to answer customer questions and identify the source of billing discrepancies.<br>• Partner with sales representatives and internal stakeholders to address collection obstacles and move unresolved accounts toward resolution.<br>• Prepare regular updates for leadership that highlight aging concerns, high-risk accounts, and expected cash collections.<br>• Respond promptly to inbound inquiries from customers and sales teams regarding account status, payment issues, and collection matters.<br>• Maintain accurate documentation of collection efforts, customer conversations, disputes, and agreed-upon next steps.<br>• Support day-to-day accounts receivable activities and contribute to additional collection-related tasks as business needs require.
<p>A local company is seeking a detail-oriented and results-driven <strong>Collections Specialists</strong> to join their team. In this role, you will be responsible for managing outstanding accounts receivable, contacting customers regarding past-due balances, resolving billing issues, and supporting cash flow goals. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor accounts to identify overdue payments</li><li>Contact customers by phone, email, and written correspondence to collect outstanding balances</li><li>Investigate and resolve billing discrepancies and payment issues</li><li>Maintain accurate records of collection activity and customer communications</li><li>Negotiate payment arrangements in accordance with company policies</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve account issues</li><li>Prepare aging reports and provide updates on collection status</li><li>Escalate delinquent accounts when appropriate</li><li>Support month-end reporting and accounts receivable reconciliation efforts</li></ul><p><br></p>
<p><strong>Job Title:</strong> Collections Specialist</p><p><strong>Duration:</strong> 6-Month Temporary Assignment</p><p><strong>Location:</strong> Onsite, 4–5 days per week</p><p><strong>Job Overview:</strong></p><p>We are seeking a <strong>Collections Specialist</strong> with <strong>3+ years of experience</strong> to support our <strong>Accounts Receivable team</strong> on a <strong>6-month temporary basis</strong>. This role is ideal for someone with strong communication skills who is comfortable making a high volume of <strong>outbound calls and emails</strong> to follow up on outstanding balances. Experience with <strong>cash applications</strong> is preferred. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage assigned accounts and perform collections outreach through outbound calls and emails. Based on general knowledge.</li><li>Follow up on past-due invoices and work with customers to secure timely payment. Based on general knowledge.</li><li>Investigate and help resolve billing discrepancies, short payments, and account issues. Based on general knowledge.</li><li>Maintain accurate records of collection activity, customer communication, and payment status. Based on general knowledge.</li><li>Partner with internal teams to resolve account issues and support the overall accounts receivable function. Based on general knowledge.</li><li>Assist with <strong>cash applications</strong> and related payment posting as needed. Based on general knowledge.</li></ul><p><br></p>
We are looking for a Collections Specialist to support account recovery efforts for both commercial and consumer portfolios in Irving, Texas. This contract-to-permanent position is ideal for someone who can communicate effectively, resolve outstanding balances efficiently, and maintain positive customer relationships while protecting cash flow. The person in this role will manage collection activities, follow established billing and credit procedures, and work closely with internal teams to address payment issues and account concerns.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding overdue balances and drive timely payment resolution through phone, email, and written communication.<br>• Review aging reports, account histories, and payment activity to prioritize collection efforts and identify accounts requiring follow-up.<br>• Investigate billing questions, payment discrepancies, and credit-related concerns by partnering with customers and internal departments to reach resolution.<br>• Document collection activity, customer commitments, disputes, and account status updates accurately within company records.<br>• Negotiate practical payment arrangements when appropriate while aligning with company policies and collection guidelines.<br>• Escalate delinquent or high-risk accounts to the appropriate internal stakeholders based on severity, exposure, or unresolved issues.<br>• Monitor assigned accounts consistently to reduce past-due balances and support overall receivables performance.<br>• Maintain a detail-focused and service-oriented approach that preserves customer relationships while enforcing payment expectations.
We are looking for a Collections Specialist to support accounts receivable activities for a manufacturing organization in Victor, New York. This Long-term Contract position focuses on managing commercial and consumer collections, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and resolution of outstanding balances. The ideal candidate brings strong knowledge of collection practices, billing coordination, and credit-related processes while working accurately in a fast-paced environment.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due accounts and guide timely payment resolution through careful follow-up.<br>• Review open balances, research account history, and identify issues related to billing, payment status, or disputed charges.<br>• Coordinate with internal teams to resolve invoice concerns and remove obstacles that may delay account settlement.<br>• Maintain accurate records of collection activity, customer communications, payment commitments, and account updates.<br>• Monitor aging reports and prioritize collection efforts based on risk, account status, and outstanding balance levels.<br>• Support credit and collections operations by evaluating account trends and escalating complex or high-risk situations when needed.<br>• Assist with billing collection activities by reconciling account discrepancies and confirming proper application of payments.
Our client is seeking a driven and detail-oriented Collections Specialist to join their growing team. This role is responsible for recovering outstanding balances, managing past due accounts, resolving billing discrepancies, and supporting overall receivables performance in a high-volume environment. The ideal candidate will possess strong analytical and communication skills, thrive in a fast-paced setting, and consistently meet monthly collection goals. Advanced Excel skills and the ability to analyze financial data are critical for success in this role. <br> Key Responsibilities Consistently achieve monthly collection goals while maintaining results within established targets Manage assigned customer portfolio, including reconciliation of receivables, open balances, credits, and payments Identify and escalate collection issues in a timely manner Utilize data-driven collection strategies to reduce DSO and improve receivables performance Build strong relationships with customers and internal teams to resolve billing issues and outstanding balances Prepare detail oriented collection correspondence with accurate, data-supported insights Maintain detailed account documentation and activity records Analyze payment and billing trends to identify process improvement opportunities Support departmental initiatives and additional responsibilities as needed
<p>We are looking for a dedicated Collections Specialist to join our team on a contract basis in Elkridge, Maryland. In this role, you will manage accounts receivable, actively pursue overdue balances, and ensure accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a commitment to delivering excellent service while handling financial processes with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Monitor accounts receivable and promptly follow up on overdue balances.</p><p>• Negotiate payment arrangements with clients when necessary to resolve outstanding debts.</p><p>• Escalate delinquent accounts to management or external agencies when appropriate.</p><p>• Document all collections activities thoroughly within the accounts receivable system.</p><p>• Review and recommend updates to internal procedures to enhance efficiency and compliance.</p><p>• Provide exceptional service to vendors and colleagues, maintaining accuracy and professionalism.</p><p>• Perform additional duties as required to support the team.</p><p>• Collaborate with team members to ensure smooth financial operations.</p>
We are looking for a Collections Specialist to support the national accounts team in Huntersville, North Carolina. This position focuses on reducing aged receivables, strengthening account follow-up practices, and ensuring payment activity aligns with customer billing portals and internal records. The ideal candidate is comfortable managing high-volume business accounts, working through complex outstanding balances, and using Excel to organize and analyze receivables data.<br><br>Responsibilities:<br>• Manage collection efforts for a large portfolio of business accounts with significant past-due balances and complex service-related invoices.<br>• Review aging reports in depth, prioritize overdue receivables, and take action to reduce long-outstanding balances across national accounts.<br>• Reconcile account details between internal records and customer payment portals to confirm billing accuracy and support timely collections.<br>• Assist with customer portal access, setup, and maintenance for collection and billing activities when account requirements vary by client.<br>• Use Excel tools such as filters, lookup functions, and pivot tables to maintain accurate aging data and identify collection trends.<br>• Partner closely with accounting, billing, and operations teams to resolve disputes, clarify account status, and improve payment follow-up.<br>• Keep detailed records of collection activity, customer communication, and resolution progress to support reporting and account visibility.<br>• Contribute to a fast-paced onsite receivables environment while helping balance workload coverage across the accounts receivable team.
<p>We are looking for a Collections Specialist to support accounts receivable activities for a construction company in Milwaukie, Oregon. This <strong>contract to hire </strong>opportunity focuses on reducing outstanding balances, maintaining accurate billing records, and delivering attentive service to customers through clear and respectful communication. The ideal candidate will be comfortable managing inbound inquiries, reviewing delinquent accounts, and helping drive timely payment resolution in a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Review past-due accounts and assess appropriate next steps to improve payment recovery and reduce aging balances.</p><p>• Recommend practical corrective actions for delinquent accounts and follow through on resolution efforts in a timely manner.</p><p>• Handle inbound calls related to billing and account status, providing clear information and attentive support to customers.</p><p>• Maintain accurate customer account details and collection activity within CRM and accounts receivable systems.</p><p>• Coordinate with coworkers, customers, and external partners to resolve payment issues and support efficient account management.</p><p>• Process billing-related updates, document account interactions, and monitor follow-up actions to ensure continuity.</p><p>• Apply established collection procedures while balancing customer service expectations and business objectives.</p>
<p>Our client is seeking a <strong>temp-to-hire Accounts Receivable / Collections Specialist</strong> with a blended background in <strong>accounts receivable and collections</strong>. This role is ideal for a professional who can balance strong financial skills with excellent customer service and relationship management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable processes, including invoicing, payment posting, and account reconciliation</li><li>Perform commercial and/or consumer collections activities in a professional and customer-focused manner</li><li>Follow up on past-due accounts by phone and email while maintaining positive client relationships</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Communicate effectively with customers and internal departments regarding account status</li><li>Maintain accurate records of collection efforts and payment activity</li><li>Support cash applications and other accounting-related tasks as needed</li></ul><p><br></p>
We are looking for a Collections Specialist to support receivables recovery efforts for both commercial and consumer accounts. This long-term contract position focuses on maintaining healthy account status through consistent follow-up, clear communication, and accurate documentation. The ideal candidate brings experience in credit and collections, strong judgment when resolving payment issues, and a customer-focused approach to billing recovery.<br><br>Responsibilities:<br>• Manage collection activities across commercial and consumer accounts to improve payment performance and reduce outstanding balances.<br>• Contact customers by phone, email, and written correspondence to secure payment commitments and address past-due invoices.<br>• Review account history, billing records, and payment trends to determine appropriate follow-up actions and escalation needs.<br>• Negotiate practical repayment arrangements while maintaining positive customer relationships and supporting company collection standards.<br>• Document collection efforts, customer interactions, disputes, and resolutions with accuracy in internal records.<br>• Partner with billing, credit, and customer support teams to investigate account discrepancies and resolve issues affecting payment.<br>• Monitor delinquent accounts regularly and prioritize workload based on aging, risk level, and collection objectives.<br>• Support reporting needs by tracking collection progress, account status updates, and recovery results.
<p>We are seeking a proactive Collections Specialist to join our US-based team in Oakwood, GA. This role plays a critical part in ensuring timely payments and managing a multi-million dollar portfolio by engaging directly with key clients.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Place a high volume of outbound calls to customers to follow up on past-due accounts.</p><p>Review and analyze aging reports; proactively research and resolve payment delays.</p><p>Collaborate with shared services team a to address and troubleshoot account issues.</p><p>Track and report collections metrics, including Dollars Collected, DSO, and portfolio performance for 50+ key accounts</p><p>Use SAP to manage and update account and customer information.</p><p>Evaluate customer payment habits and identify trends and root causes driving non-payment.</p><p>Manipulate and analyze large data sets using Excel, including pivots and VLOOKUPs, to monitor and present collections performance.</p><p>Communicate effectively with team members in the US and internationally to ensure coordinated collections efforts.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Demonstrated success in a collections, or accounts receivable, preferably in a high-volume or specialized portfolio.</p><p>Strong verbal and written communication skills; comfortable making outbound collection calls.</p><p>Experience with SAP, Coupa, and advanced Excel functions (pivots, VLOOKUPs) is preferred.</p><p>Ability to manage and analyze large volumes of data accurately.</p><p>Collaborative mindset with a problem-solving approach to accounts issues and process improvement.</p>
<p>We are looking for a Collections Specialist to support our clien'ts billing and receivables operations for a contract position based in Cheshire, Connecticut. This role focuses on maintaining accurate account records, preparing complete invoices, and working directly with customers to resolve billing questions in a timely manner. The ideal candidate is organized, comfortable managing a high volume of transactional data, and able to coordinate documentation and payment-related information with precision.</p><p><br></p><p>Responsibilities:</p><p>• Maintain thorough and up-to-date collection activity records within QuickBooks customer accounts to support accurate account tracking.</p><p>• Prepare customer lists for follow-up collection efforts and share them with accounting team members as needed.</p><p>• Review client agreements and payment arrangements to ensure invoices reflect the correct terms, funding structure, and any third-party or subsidiary requirements.</p><p>• Gather and verify supporting documents such as contracts, sales orders, field tickets, job logs, summaries, and work orders to enable complete and timely billing.</p><p>• Draft, examine, and revise billing materials to confirm accuracy, completeness, and alignment with customer expectations.</p><p>• Deliver invoices according to each customer's submission requirements, ensuring all requested formats and processes are followed.</p><p>• Confirm that tax treatment is applied correctly on invoices before distribution.</p><p>• Respond to customer inquiries related to invoices, payments, and account details while maintaining clear and accurate communication.</p><p>• Assist with additional accounting and collections-related tasks assigned by leadership.</p>
We are looking for a Collections Specialist to support business-to-business account recovery efforts for a long-term contract opportunity based in Tampa, Florida. This role is well suited for someone who can manage a high-volume portfolio, communicate effectively with commercial clients, and use Excel to organize and analyze account activity. The ideal candidate brings a strong background in collections, sound judgment when resolving payment issues, and the ability to work independently following virtual training.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 286 business accounts, following up on outstanding balances and driving timely payment resolution.<br>• Contact commercial customers by phone and email to address past-due invoices, clarify billing concerns, and negotiate payment arrangements when appropriate.<br>• Maintain accurate collection records, document account activity, and track commitments to pay in a timely manner.<br>• Use Excel tools such as VLOOKUPs and Pivot Tables to review account data, identify trends, and support collection reporting.<br>• Partner with internal teams to investigate discrepancies, resolve invoice-related issues, and improve the overall collections process.<br>• Monitor aging reports and prioritize collection efforts based on risk, account status, and payment history.<br>• Support both commercial and consumer collection activities as needed while maintaining professionalism and compliance with company standards.
We are looking for a Collections Specialist to support portfolio management activities for a growing team in Richardson, Texas. This contract opportunity is ideal for someone who can confidently engage customers, resolve past-due account issues, and deliver a high-quality service experience in both English and Spanish. The person in this role will balance account follow-up, payment negotiations, and accurate documentation while helping maintain strong portfolio performance.<br><br>Responsibilities:<br>• Contact customers regarding overdue balances and guide discussions toward practical repayment solutions.<br>• Negotiate payment arrangements that align with account status and company guidelines.<br>• Investigate account details and use research methods to locate hard-to-reach customers when needed.<br>• Address customer questions related to billing, account status, and collection activity with clarity and courtesy.<br>• Draft and send collection notices, follow-up communications, and other account-related correspondence.<br>• Maintain thorough records of customer interactions, commitments, disputes, and account updates in the appropriate systems.<br>• Assist with workout plans, write-off-related processes, and other portfolio support activities as required.<br>• Compile delinquency data and help prepare recurring reports that track account performance and collection progress.