<p>A well-respected <strong>family medical practice in Oceanside</strong> is seeking a warm, professional, and highly organized <strong>Front Office Medical Receptionist</strong> who is fully bilingual in <strong>Spanish and English</strong>. This role serves as the first point of contact for patients and plays a crucial part in creating a positive, seamless experience for diverse families and individuals receiving care. This position requires exceptional customer service abilities, strong medical terminology familiarity, and proficiency with healthcare software systems. The ideal candidate thrives in a fast-paced clinic environment, communicates clearly, and approaches patient care with empathy and professionalism.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Greet patients, verify appointments, and check in/out with accuracy and courtesy.</li><li>Answer high-volume incoming calls, triage patient questions, schedule appointments, and route calls to medical staff as needed.</li><li>Maintain updated patient demographic information, insurance details, and required forms.</li><li>Handle co-pays, deposits, and payment collections while following HIPAA and clinic confidentiality policies.</li><li>Translate between English and Spanish for patient inquiries, instructions, and documentation when needed.</li><li>Enter patient notes, referrals, authorizations, and updates into the EMR system.</li><li>Coordinate with medical assistants, nurses, and providers to ensure flow throughout the day.</li><li>Maintain reception area cleanliness, manage patient paperwork, and distribute forms.</li></ul>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
We are looking for an experienced Billing Clerk to join our team on a long-term contract basis in Taunton, Massachusetts. In this role, you will play a vital part in managing medical billing processes, ensuring accuracy in claims reconciliation, and maintaining strong communication with insurance representatives. The ideal candidate will have a background in healthcare billing, preferably with experience in behavioral health.<br><br>Responsibilities:<br>• Perform claims reconciliation for Mass Medicaid, including addressing approvals or denials and resolving any discrepancies.<br>• Conduct research to identify and resolve issues related to billing and insurance claims.<br>• Manage medical billing processes, ensuring timely and accurate submission of claims.<br>• Maintain patient insurance and demographic records, ensuring all information is up-to-date and accurate.<br>• Collaborate with insurance representatives to address claim-related issues and improve communication.<br>• Provide guidance to program directors and clinicians regarding billing procedures and specifications.<br>• Generate and review aging reports to monitor claims and ensure compliance with payer filing deadlines.<br>• Analyze high balance accounts and report any account activity concerns to the Billing Manager.<br>• Stay informed about payer specifications and independently research requirements.<br>• Utilize clearinghouse systems, such as Inovalon, for efficient claim processing.
<p><strong>Robert Half is seeking a highly skilled and detail-oriented Procurement Counsel to join our legal team in a remote capacity. This role supports the entire contract lifecycle for a dynamic and mission-driven health services organization. The ideal candidate will bring strong experience in healthcare and IT-related contracts and must be licensed to practice law in the State of New York.</strong></p><p><br></p><p>This is a highly collaborative and engaging role, requiring close partnership with cross-functional teams and senior-level stakeholders across the organization. The successful candidate will demonstrate exceptional presentation, problem-solving, writing, and interpersonal skills, along with keen attention to detail.</p><p> </p><p><strong>Job Title: </strong>Healthcare<strong> </strong>Procurement Counsel </p><p><strong>Office Location: </strong>New York, NY (Remote) </p><p><strong>Schedule: </strong>Mon-Fri; 40 hours per week </p><p><strong>Duration: </strong>6+ months<strong> </strong>(w/ potential to extend)</p><p><strong>Pay Rate: </strong>$60+/ Hour</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Legal Oversight</strong>: Provide strategic legal counsel on procurement matters, including contracts, vendor agreements, and supply chain operations.</li><li><strong>Compliance</strong>: Ensure adherence to federal, state, and local regulations, including FDA, HIPAA, CMS, and NYC procurement laws.</li><li><strong>Contract Management</strong>: drafting, negotiation, and execution of complex procurement contracts.</li><li><strong>Risk Mitigation</strong>: Identify legal risks in procurement processes and develop strategies to mitigate them.</li><li><strong>Cross-Functional Collaboration</strong>: Work closely with departments such as IT, pharmacy, medical devices, and finance to align legal strategies with operational goals.</li><li><strong>Policy Development</strong>: Contribute to the development and implementation of procurement policies and procedures.</li></ul><p><br></p>
<p><strong>Chief Financial Officer (CFO) – Mission-Driven Healthcare Organization</strong></p><p>📍 <em>New London County, CT (Onsite with flexibility)</em></p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013345346</p><p><br></p><p>A long-standing healthcare organization is hiring a <strong>Chief Financial Officer</strong> to lead its finance, grants, and revenue cycle operations. This is a rare opportunity to step into a well-run department with a strong team and a highly supportive leadership group. The retiring CFO has built a strong financial foundation and will remain onboard to ensure a smooth, hands-on transition.</p><p><br></p><p><strong>What Makes This Role Appealing</strong></p><ul><li>Organization is financially healthy and poised for continued growth</li><li>Exceptional work/life balance and a supportive, people-first culture</li><li>Highly mission-driven environment—impactful work </li><li>Strong benefits, 401(k) with employer contribution, and generous PTO package</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Lead financial strategy, budgeting, forecasting, and long-range planning</li><li>Oversee accounting operations, financial reporting, internal controls, and audit compliance</li><li>Direct grants budgeting, monitoring, and financial stewardship of federal/state funding</li><li>Provide leadership to the revenue cycle team to maximize reimbursement and ensure billing compliance</li><li>Serve as a financial advisor to the CEO and senior leadership; present to the Board, Finance Committee, and Audit Committee</li><li>Drive process improvements, technology optimization, and data transparency across the finance function</li></ul><p><b>Requirements: </b></p><ul><li>CPA or MBA/Master's Degree is highly preferred </li><li>Executive finance leadership experience </li><li>Experience in healthcare and/or nonprofit environments</li><li>Confident communicator comfortable partnering with the Board, committees, auditors, lenders, and senior leadership</li><li>Blend of corporate and nonprofit experience is a plus</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013345346.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
An award-winning Hospital in Los Angeles is adding a Medical Biller to the Revenue Cycle Team. The Hospital Medical Biller must have 2 years of revenue cycle experience in a hospital setting including a strong understanding of EOBs. The Hospital Medical Biller must be able to review and interpret EOBs. <br>Duties include:<br>•Accurately processing of Inpatient and outpatient claims to third party payers, following all mandated billing guidelines.<br>•Ensuring and meeting Timely Filing guidelines.<br>•Performing all required duties within the patient accounting systems. <br>•Review and submit claims for services rendered.<br>•Interpreting payer contracts, processing contractual adjustments, knowledge of late charge process.<br>•Appeals and denials management. <br>•Primary, secondary, and tertiary billing/collections.<br><br>Benefits:<br>Medical, Dental and Vision Insurance. Sick Time Off, PTO, Tuition Reimbursement, and 401K retirement with a 15% match.
<p>Chief Financial Officer — Hendersonville, NC (Hybrid)</p><p><br></p><p>A respected and well-established healthcare organization in Hendersonville is seeking a CFO to lead financial operations, strategy, and long-term planning. This is a rare opportunity to join a high-trust, low-turnover environment with a strong, collaborative executive team and a culture built on stability and mission-driven impact.</p><p><br></p><p>WWhat You’ll Lead</p><ul><li>Financial strategy, budgeting, forecasting, and planning</li><li>Month-end close, financial reporting, and operational analysis</li><li>Regulatory compliance, reimbursement strategy, and healthcare financial best practices</li><li>Oversight of revenue cycle, billing, payer relationships, and financial controls</li><li>Capital planning, contract evaluation, and performance improvement initiatives</li><li>Executive partnership with the CEO, board, and clinical leadership</li></ul><p><br></p><p> Why This Role</p><ul><li>Hybrid schedule with flexibility</li><li>Excellent work-life balance</li><li>Highly tenured team with minimal turnover</li><li>Supportive leadership and a positive, mission-focused culture</li></ul>
<p><strong>About the Organization</strong></p><p> Our client, a reputable healthcare organization, is seeking a detail-oriented and reliable Administrative Assistant to support daily administrative operations and ensure a smooth experience for patients, providers, and staff. This role is essential to maintaining efficient office workflows while adhering to healthcare regulations and confidentiality standards.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to clinical and administrative teams</li><li>Assist with scheduling appointments, meetings, and coordinating calendars</li><li>Prepare, scan, file, and maintain patient and administrative records in compliance with HIPAA</li><li>Handle incoming calls, emails, and correspondence in a professional manner</li><li>Support patient intake processes, including forms and documentation</li><li>Perform accurate data entry into EHR/EMR and internal systems</li><li>Assist with insurance verification, referrals, and prior authorizations as needed</li><li>Coordinate office supplies, mail, and general office organization</li><li>Support special projects and reporting as assigned</li></ul><p><br></p>
<p>We are looking for an experienced leader to take charge of revenue cycle operations within a dynamic healthcare organization in Plymouth, Massachusetts. This is an exciting opportunity to drive strategic improvements, enhance operational efficiency, and lead a high-performing team in a multi-location environment. The role offers the chance to make a significant impact on patient services and organizational growth while working closely with executive leadership.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage comprehensive revenue cycle operations, ensuring efficiency and accuracy across multiple healthcare locations.</p><p>• Collaborate with clinical, administrative, and executive teams to optimize workflows and streamline processes.</p><p>• Develop and implement dashboards, best practices, and workflow enhancements to improve revenue cycle performance.</p><p>• Ensure compliance and accuracy in billing, coding, collections, and reimbursement processes.</p><p>• Lead and mentor revenue cycle teams, fostering attention to detail and alignment with organizational goals.</p><p>• Act as a strategic advisor during modernization initiatives and integration efforts.</p><p>• Monitor key performance indicators to identify areas for improvement and recommend solutions.</p><p>• Build and maintain strong relationships with payers to ensure adherence to rules and optimize reimbursement.</p><p>• Drive operational alignment across sites, promoting consistency and standardization.</p><p>• Support leadership in achieving organizational goals during transition and growth phases.</p>
<p>Charlie Gilmur with Robert Half is looking for an experienced Product Manager to oversee the development, strategy, and lifecycle management of dental equipment in Newberg, Oregon. This role involves driving product innovation, ensuring regulatory compliance, and collaborating with cross-functional teams to deliver high-quality solutions that meet market demands. The ideal candidate will bring expertise in product management within the medical device or healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage product strategies and roadmaps for dental equipment, ensuring alignment with business objectives and market needs.</p><p>• Conduct in-depth market research and competitive analysis to identify trends, opportunities, and customer requirements.</p><p>• Collaborate with R& D, engineering, and manufacturing teams to oversee product development from design to commercialization, ensuring quality and compliance.</p><p>• Partner with regulatory affairs to meet global standards and ensure adherence to industry regulations.</p><p>• Lead go-to-market strategies, including pricing, positioning, and promotional activities to maximize market adoption.</p><p>• Manage project budgets, forecast demand, and establish cost and margin targets to achieve financial goals.</p><p>• Coordinate efforts across marketing, sales, and operations teams to ensure seamless product delivery.</p><p>• Engage with customers, key opinion leaders, and stakeholders to gather insights, validate concepts, and enhance user experience.</p><p>• Monitor product performance post-launch, analyzing sales, customer feedback, and market trends to recommend improvements.</p><p>• Stay informed on industry developments, including competitor activities and emerging technologies, to drive innovation.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013332327</p><p><br></p>
Are you interested in a dynamic finance career with clear advancement potential? Our client in the healthcare industry is seeking a driven Financial Analyst to join their finance team on a contract-to-permanent basis. This role is designed as part of a succession plan for the Director of Finance, offering mentorship and progressive leadership development. About the Opportunity: As a Financial Analyst, you will support essential accounting operations, billing, receivables management, and financial reporting. Reporting directly to the Director of Finance, you'll gain broad exposure to financial management in a healthcare setting—helping set the stage for your future growth into finance leadership. Key Responsibilities: Prepare and process monthly billing for various payment sources, including private pay, insurance, and hospice. Track and manage receivables, ensuring prompt follow-up on unpaid balances. Post recurring and miscellaneous charges; maintain accuracy in accounting records. Monitor and post all cash receipts; prepare and process write-offs with appropriate approvals. Reconcile and balance financial accounts; create and maintain spreadsheets, make journal entries, and support accurate financial reporting. Assist with deposit processing and act as a backup for other business office functions. Manage resident escrow and petty cash accounts, ensuring timely reconciliations and disbursements. Serve as occasional backup for receptionist or administrative support as needed.
We are looking for a skilled Database Analyst to join our team on a contract basis in Vista, California. In this role, you will play a key part in managing, analyzing, and reporting healthcare data while supporting technical and application needs across various locations. This position requires advanced expertise in database technologies and a strong commitment to delivering timely and detail-oriented solutions.<br><br>Responsibilities:<br>• Export and manage database content using advanced tools and processes, ensuring data accuracy and reliability.<br>• Provide technical and application support to multiple locations, addressing issues promptly and with attention to detail.<br>• Collaborate with teams to identify data requirements and create detailed report specifications.<br>• Prepare statistical and narrative reports, as well as visual data presentations, for internal and external stakeholders.<br>• Develop analytics and strategies based on healthcare data to drive informed decision-making.<br>• Analyze and interpret complex health plan data, identifying trends and translating them into actionable insights.<br>• Communicate user needs and requests effectively to management.<br>• Assist clinic and IT staff by resolving issues submitted via the IT Help Desk.<br>• Participate in development activities, including workshops and educational programs, to enhance skills.<br>• Ensure alignment with the organization's mission, vision, and values through your work.
<p>We are looking for a Patient Financial Access Facilitator to join our client's healthcare team in Trumbull, Connecticut. This long-term contract position requires an individual with exceptional organizational skills who can efficiently handle patient registration, scheduling, and insurance processes in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth check-in and check-out procedures, maintaining accurate records, and supporting patients with financial and demographic updates.</p><p><br></p><p>Responsibilities:</p><p>• Conduct patient registration by gathering and verifying demographic and insurance information efficiently.</p><p>• Schedule appointments accurately while collaborating with clinical teams to accommodate patient needs and staff availability.</p><p>• Ensure all necessary authorizations and signatures are obtained during the registration process.</p><p>• Identify and address insurance eligibility, co-pay balances, and funding referrals in line with departmental policies.</p><p>• Maintain compliance with managed care requirements and healthcare regulations to ensure patient safety.</p><p>• Assist patients requiring specialized support, such as non-English speakers, hearing-impaired individuals, or those with disabilities.</p><p>• Monitor and update patient visit information using multiple applications to support timely processing.</p><p>• Document and reconcile financial and insurance information to ensure proper reimbursement for services.</p><p>• Check daily waitlists or recall lists, filling empty slots as needed to optimize scheduling.</p><p>• Provide exceptional customer service by addressing inquiries and troubleshooting issues effectively.</p>
We are looking for an experienced Accounting Specialist to join our team on a long-term contract basis. Based in Watsonville, California, this role focuses on maintaining accurate financial records, ensuring compliance with healthcare billing standards, and supporting organizational accounting needs. If you have a strong background in billing, accounts receivable, and financial reconciliation, this position offers an excellent opportunity to contribute to impactful community initiatives.<br><br>Responsibilities:<br>• Prepare and issue invoices for healthcare services, ensuring compliance with Medicaid and Medicare billing requirements.<br>• Conduct account reconciliations, including bank statements, balance sheets, and subsidiary ledgers, to maintain financial accuracy.<br>• Review documentation such as service logs and program referrals to ensure adherence to billing standards and grant requirements.<br>• Collaborate with internal teams to track billable units and ensure alignment with contract scopes of work.<br>• Manage billing processes for grant-funded programs, community outreach initiatives, and healthcare-related services.<br>• Investigate and resolve billing discrepancies, providing clear communication and thorough support.<br>• Maintain detailed billing records and create reports on outstanding balances and revenue trends.<br>• Assist with audits by organizing documentation and providing necessary clarifications.<br>• Coordinate with program and finance teams to ensure accurate cost allocations and timely billing.<br>• Develop and maintain billing schedules to ensure timely submission of invoices.
<p>We are looking for an experienced Human Resources (HR) Manager to join a team at a healthcare-focused nonprofit organization in Norristown, Pennsylvania. This fully onsite role offers an excellent opportunity to oversee HR operations across multiple locations within close proximity. This is a Contract-to-long-term position, providing the prospect of sustained employment and growth within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee daily HR operations, ensuring compliance with organizational policies and state regulations.</p><p>• Administer employee benefits programs, including healthcare plans and proprietary payroll systems.</p><p>• Facilitate onboarding processes for new hires, ensuring a smooth transition into the organization.</p><p>• Handle employee relations matters, addressing concerns and resolving conflicts effectively.</p><p>• Utilize HRIS systems to maintain accurate employee records and streamline processes.</p><p>• Develop and implement training programs through platforms like Relias to support staff development.</p><p>• Conduct background checks, drug screenings, and ensure proper documentation for employees.</p><p>• Collaborate with leadership to support strategic HR initiatives and organizational goals.</p><p>• Monitor and manage performance evaluations to ensure staff accountability and growth.</p><p>• Coordinate occasional evening or weekend activities as required.</p>
<p>Brittany Bui with Robert Half is looking for an experienced Head of Finance to lead financial operations and strategy for our organization in Portland, Oregon. This role requires a visionary leader with a deep understanding of finance and healthcare industries, capable of driving fiscal performance while aligning with corporate goals. Join us to make a significant impact on strategic decision-making and organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and direct all financial functions, including accounting, planning, forecasting, and reporting, ensuring alignment with organizational goals.</p><p>• Develop and implement financial strategies to support long-term corporate objectives and market growth.</p><p>• Lead complex financial analyses and provide data-driven recommendations to guide executive decision-making.</p><p>• Manage budgeting processes, including annual budget preparation and ongoing monitoring, to ensure fiscal responsibility.</p><p>• Negotiate and execute contracts that align with corporate strategies and foster business growth.</p><p>• Provide strategic leadership in managed care and healthcare financial operations, ensuring compliance with regulatory requirements.</p><p>• Build and lead high-performing teams by setting clear goals, offering coaching, and driving team development.</p><p>• Foster strong relationships across departments to promote collaboration and achieve shared objectives.</p><p>• Monitor and evaluate the economic impact of business decisions, ensuring sustainable financial structures.</p><p>• Spearhead initiatives to improve operational efficiency and adapt to industry changes.</p><p><br></p><p>Please reach out to Brittany Bui with Robert Half to review this position. Job Order: 03600-0013292141</p><p><br></p>
We are looking for a dedicated and detail-oriented Paralegal to join our Medical Malpractice Department in Baltimore, Maryland. This role requires someone with strong organizational skills and a deep understanding of legal processes related to medical malpractice cases. You will play a vital role in supporting attorneys by managing case files, conducting research, and coordinating with clients and experts to ensure the smooth progression of cases.<br><br>Responsibilities:<br>• Investigate case details and gather medical records, reviewing clinical documents to identify key issues and complexities.<br>• Organize and maintain case files, monitor deadlines, and coordinate schedules for hearings, depositions, and court appearances.<br>• Draft and prepare legal documents, including discovery requests, pleadings, subpoenas, motions, and correspondence.<br>• Assist with trial preparation by organizing exhibits, compiling witness lists, and arranging demonstrative materials.<br>• Extract, summarize, and chronologize medical records to identify relevant facts and standard-of-care issues.<br>• Communicate with hospitals, clinics, and billing departments to obtain necessary records and documentation.<br>• Conduct thorough legal and medical research to support case strategies.<br>• Coordinate and prepare expert witnesses, including scheduling, communication, and briefing on case details.<br>• Serve as the primary liaison for clients, healthcare providers, court personnel, insurers, and opposing counsel.<br>• Handle other assigned tasks to ensure efficient case management.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Lewes, Delaware. This Contract to permanent position focuses on ensuring smooth and efficient patient access, while delivering excellent customer service. The role requires strong communication skills and the ability to handle various administrative and patient-related tasks with professionalism.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure adherence to medical necessity standards.<br>• Provide clear and thorough patient instructions while collecting and verifying insurance details and processing physician orders.<br>• Utilize overlay tools effectively to manage patient records and ensure seamless data accuracy.<br>• Handle pre-registration of patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.<br>• Assist patients with understanding their financial responsibilities, including point-of-service collections and past-due balances.<br>• Offer payment plan options and address billing inquiries with precision and care.<br>• Deliver outstanding customer service, contributing to high satisfaction ratings as measured by Press Ganey.<br>• Operate within systems such as Epic EMR and Allscripts to manage patient information and streamline administrative processes.<br>• Respond to inbound calls with professionalism, addressing patient needs and resolving concerns efficiently.<br>• Collaborate with team members to ensure a supportive and organized patient access experience.
<p>Jenny Bour with Robert Half is working with a well-established organization that is seeking a detail-oriented and organized <strong>Credentialing & Medical Staff Coordinator</strong> to support their medical staff and administrative team. This Credentialing & Medical Staff Coordinator role ensures compliance with accreditation standards, manages credentialing processes, and maintains accurate provider records. As the Credentialing and Medical Staff Coordinator, you will play a key role in supporting medical staff committees and maintaining policies and procedures.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage all aspects of credentialing, re-credentialing, and privileging for licensed clinical staff.</li><li>Ensure providers are properly credentialed and enrolled with health plans, hospitals, and care facilities.</li><li>Maintain up-to-date provider information in credentialing databases and online systems.</li><li>Track and renew licenses, certifications, and malpractice coverage.</li><li>Prepare and submit credentialing applications for hospitals, insurance carriers, and government programs.</li><li>Coordinate enrollment in CAQH and obtain NPI numbers for new providers.</li><li>Monitor continuing education credits and maintain accurate records.</li><li>Uphold confidentiality and compliance standards at all times.</li></ul><p><br></p>
We are looking for a dedicated Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will be responsible for ensuring seamless administrative and operational support within the health insurance industry. This is a long-term contract position that offers the opportunity to contribute to a dynamic and fast-paced environment while working collaboratively with various stakeholders.<br><br>Responsibilities:<br>• Oversee licensure coordination processes to ensure compliance with regulatory requirements and company standards.<br>• Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.<br>• Review and process payments, invoices, and other financial documentation with accuracy and efficiency.<br>• Conduct audits and quality assurance checks to maintain high standards across operations.<br>• Manage and update databases, ensuring data integrity and accessibility.<br>• Collaborate with internal teams and offshore partners to streamline workflows and optimize performance.<br>• Monitor and analyze aging reports, demographics, and other relevant data for process improvement.<br>• Support clinical trial operations and maintain adherence to established procedures.<br>• Utilize communication and leadership skills to guide team members and contribute to a positive work environment.<br>• Maintain and update website content related to operational processes and ensure information is current.
We are looking for a dedicated Credentialing Specialist to join our team on a contract basis in Torrance, California. In this role, you will play a crucial part in managing credentialing processes for healthcare providers, ensuring compliance with Medicare and commercial insurance requirements. This is a fantastic opportunity for professionals with credentialing expertise who are eager to expand their skills into medical billing, as training in this area will be provided.<br><br>Responsibilities:<br>• Handle credentialing for multiple healthcare providers, ensuring compliance with Medicare and commercial insurance standards.<br>• Prepare and submit re-credentialing applications in a timely and accurate manner.<br>• Monitor and maintain up-to-date records of provider credentials and certifications.<br>• Collaborate with healthcare providers and insurance companies to resolve credentialing issues.<br>• Ensure compliance with regulatory requirements and organizational policies during credentialing.<br>• Assist in learning and performing medical billing tasks as part of the role.<br>• Provide regular updates and reports on credentialing statuses to the relevant stakeholders.<br>• Maintain detailed documentation and records for all credentialing activities.<br>• Support the team in improving credentialing processes for efficiency and accuracy.<br>• Respond promptly to inquiries related to credentialing and billing processes.
We are looking for a dedicated Customer Service Representative to join our team in Liverpool, New York. In this role, you will play a vital part in ensuring exceptional customer experiences through efficient communication and problem-solving skills. This is a Contract to permanent position within the healthcare industry, offering an opportunity to grow while contributing to meaningful work.<br><br>Responsibilities:<br>• Provide prompt and courteous assistance to customers via inbound and outbound calls, addressing inquiries and resolving issues.<br>• Accurately process and manage order entries using electronic medical records (EMR) systems.<br>• Utilize basic medical terminology and knowledge of medical abbreviations to support customer requests effectively.<br>• Maintain clear and detailed email correspondence with clients and internal teams.<br>• Ensure all customer interactions are documented thoroughly in compliance with company policies.<br>• Collaborate with team members to enhance service delivery and improve customer satisfaction.<br>• Handle high call volumes in a call center environment while maintaining quality standards.<br>• Uphold confidentiality and accuracy when managing sensitive medical information.<br>• Act as a liaison between customers and healthcare providers to ensure seamless communication.<br>• Continuously update knowledge of company products and services to provide accurate information.
<p>Are you detail-oriented, organized, and passionate about supporting patient care? Our client, a healthcare organization in Carmel, Indiana, is seeking an Insurance Authorization Specialist to streamline and manage insurance authorization processes with precision and professionalism.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Responsibilities for the position include the following: </strong></p><ul><li>Secure timely insurance authorizations for medical procedures, tests, and medications</li><li>Collaborate with providers, insurance companies, and patients to ensure authorization completeness and accuracy</li><li>Verify coverage details, eligibility, and benefit limits</li><li>Maintain thorough records and communicate updates across internal teams</li><li>Troubleshoot authorization issues and advocate for patients to maximize their access to care</li></ul>
<p>We are looking for an experienced and meticulous <strong>Associate Patient Care Coordinator</strong> to join our healthcare team in Greensburg, Pennsylvania. This contract to hire <strong>Patient Care Coordinator</strong> position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal <strong>Patient Care Coordinator</strong> candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
<p>We are looking for a Fully Remote Medical Call Center representative. This role involves supporting patients by addressing billing inquiries, processing payments, and resolving account issues with professionalism and empathy. As part of this team, you will have the opportunity to make a positive impact on patients' lives while collaborating with healthcare organizations.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage inbound and outbound calls to assist patients with billing questions and payment options in a courteous and empathetic manner.</p><p>• Resolve patient account issues efficiently by applying critical thinking and adhering to compliance standards.</p><p>• Utilize multiple systems to find and provide answers related to patient account inquiries.</p><p>• Maintain detailed documentation of all interactions and collaborate effectively with team members.</p><p>• Work in a fast-paced environment while delivering accurate solutions to complex patient inquiries.</p><p>• Ensure compliance with company policies and healthcare regulations in all interactions.</p><p>• Communicate effectively with Spanish-speaking patients when required, enhancing service accessibility.</p><p><br></p><p><strong>For this position, the candidate MUST live in one of the following states:</strong> OH, MI, IN, TN, MO, PA, KY, FL, GA, TX</p>
