<p>We are seeking an organized and detail-oriented Prior Authorization Coordinator. In this critical administrative role, you will help ensure patients receive timely access to healthcare services by coordinating prior authorizations with payers, providers, and clinical staff.</p><p>What You'll Do:</p><ul><li>Review and submit prior authorization requests for medical procedures, medications, and services</li><li>Communicate with insurance companies to obtain approvals and resolve issues efficiently</li><li>Collaborate with healthcare providers and patients to complete necessary documentation</li><li>Track and document the status of authorizations to ensure timely follow-up</li><li>Maintain compliance with payer requirements, HIPAA guidelines, and organizational policies</li><li>Provide clear updates to staff, clinicians, and patients regarding authorization status</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250.</p><p><br></p>
<p><strong>Description:</strong></p><p>We are seeking an experienced Administrative Assistant to support our medical office operations. The right candidate will help keep our clinic running efficiently and ensure a positive experience for patients and staff. <strong>Preference given to Hawaii residents due to onsite requirements. To apply, call 808-531-0800.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate and schedule patient appointments</li><li>Manage patient files and confidential information</li><li>Prepare correspondence, reports, and scheduling for healthcare professionals</li><li>Answer multi-line phones and respond to patient inquiries</li><li>Support billing, supply orders, and general office administration</li></ul><p><br></p>
<p>We are looking for a dedicated Hospital Medical Billing Associate to join our healthcare team in Los Angeles, California. The Hospital Medical Billing Associate will play a vital part in ensuring accurate and timely collection of payments while resolving discrepancies to maintain the integrity of patient accounts. This is a Hybrid/Remote role someone with expertise in medical billing, collections, and insurance processes.</p><p><br></p><p>Responsibilities:</p><p>• Review submitted claims to confirm accuracy and ensure they are sent to the appropriate payer.</p><p>• Investigate correspondence and denial details to identify payment obstacles and take corrective action.</p><p>• Analyze patient accounts to verify proper billing and resolve discrepancies, including reversing balances when necessary.</p><p>• Resubmit corrected claims and prepare appeals in compliance with payer guidelines, ensuring supporting documentation is included.</p><p>• Process adjustments for unbillable charges and escalate cases to the supervisor when required.</p><p>• Incorporate authorization details in claim submissions and follow procedures to secure retroactive approvals if needed.</p><p>• Maintain consistent productivity and quality standards while meeting deadlines.</p><p>• Identify and address areas of improvement to streamline billing and collection processes.</p>
<p>We are looking for a <strong>Patient Care Coordinator</strong> to join our dynamic Emergency Department team in Litchfield, Arizona. In this <strong>Patient Care Coordinator</strong> position, you will play a critical role in ensuring the smooth registration and check-in process for patients, while providing exceptional customer service. The <strong>Patient Care Coordinator</strong> role is ideal for individuals who thrive in fast-paced environments and have a background in healthcare or patient registration.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration and check-in processes for individuals arriving at the Emergency Department.</p><p>• Verify insurance coverage and accurately collect required patient information.</p><p>• Deliver excellent customer service, addressing patient and family concerns effectively.</p><p>• Collaborate with team members to maintain efficiency during high-volume periods.</p><p>• Ensure the accuracy of data entry and maintain comprehensive documentation.</p><p>• Process copayments and deductibles when applicable.</p><p>• Provide support to the emergency department team to enhance patient care.</p><p>• Utilize electronic health record systems to manage patient information and registration.</p><p>• Adapt to the dynamic nature of the emergency department and contribute to team goals.</p>
<p>We are looking for a dedicated <strong>Associate Patient Care Coordinator</strong> to join our team in Mt. Pleasant, Pennsylvania. The <strong>Associate Patient Care Coordinator</strong> is a contract position within the healthcare sector, focusing on patient registration and coordination. The <strong>Associate Patient Care Coordinator</strong>, you will play a key part in ensuring a seamless patient experience by managing appointments, handling medical records, and addressing billing inquiries with attention to detail. This role has rotating 8-hour shifts covering</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointment scheduling using specialized software to ensure accuracy and efficiency.</p><p>• Manage pre-registration and registration processes, including obtaining required signatures and authorizations.</p><p>• Provide clear instructions for testing procedures to patients to facilitate smooth clinic operations.</p><p>• Respond promptly to patient inquiries regarding billing, insurance, and scheduling, ensuring satisfaction.</p><p>• Monitor and update patient records with accurate demographic and insurance information.</p><p>• Secure necessary referrals and authorizations to comply with insurance and medical guidelines.</p><p>• Communicate effectively with patients, staff, and management to address issues and recommend improvements.</p>
We are looking for an experienced EMR Implementation Manager to oversee the deployment and optimization of electronic medical records systems in healthcare environments. This contract position requires someone with strong attention to detail, technical expertise, and a deep understanding of clinical workflows and data integration. Based in Dobbs Ferry, New York, this role offers an opportunity to lead impactful projects and drive efficiency in medical practices.<br><br>Responsibilities:<br>• Manage the implementation and configuration of EMR systems to ensure seamless integration with existing workflows.<br>• Collaborate with healthcare teams to understand clinical needs and align EMR functionalities accordingly.<br>• Provide technical support and troubleshooting for application-related issues, ensuring timely resolutions.<br>• Analyze system performance and recommend improvements to optimize functionality and user experience.<br>• Train staff on EMR usage and best practices to enhance adoption and efficiency.<br>• Oversee data migration processes, ensuring accuracy and compliance with healthcare standards.<br>• Develop documentation and reporting tools to track system performance and user feedback.<br>• Coordinate with vendors and stakeholders to ensure project milestones are met within budget and timelines.<br>• Conduct regular audits of EMR systems to maintain data integrity and security.<br>• Stay updated on industry trends and advancements to incorporate innovative solutions into EMR systems.
<p><strong>About the Organization</strong></p><p> Our client, a well-established healthcare organization, is seeking an experienced and highly organized Office Manager to oversee daily administrative and operational functions. This role is critical to ensuring efficient office operations, regulatory compliance, and a positive experience for patients, providers, and staff.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day administrative and office operations to ensure smooth clinic workflow</li><li>Supervise front office and administrative staff, including scheduling, training, and performance support</li><li>Oversee patient scheduling, check-in/check-out processes, and front desk operations</li><li>Ensure accurate maintenance of patient records in accordance with HIPAA and organizational policies</li><li>Manage office budgets, supplies, inventory, and vendor relationships</li><li>Coordinate with clinical leadership to support staffing, workflows, and patient flow</li><li>Oversee billing support, insurance verification, referrals, and prior authorizations as needed</li><li>Implement and maintain office policies, procedures, and best practices</li><li>Serve as a point of contact for facilities, IT, and external service providers</li><li>Address patient concerns professionally and escalate issues as appropriate</li></ul><p><br></p>
We are looking for an experienced Chief Financial Officer (CFO) to take charge of financial operations and strategy for a community-focused healthcare organization in Mountain Mesa, California. This leadership role is ideal for someone who excels in financial management, enjoys collaborating across departments, and seeks to make a meaningful impact in the healthcare industry. The CFO will play a critical role in shaping the organization’s financial policies and ensuring its long-term sustainability.<br><br>Responsibilities:<br>• Develop and present comprehensive financial reports, performance analyses, and trend evaluations to assist executive decision-making.<br>• Lead the formulation of budgets, forecasts, and long-term financial plans to maintain fiscal stability.<br>• Oversee cost accounting, purchasing, capital asset management, auditing, and regulatory compliance efforts.<br>• Manage relationships with external entities, including lenders, insurers, auditors, and regulatory agencies.<br>• Implement and maintain robust internal controls and financial processes across all organizational departments.<br>• Collaborate with executive leadership to provide strategic financial guidance and shape organizational priorities.<br>• Supervise and mentor finance teams, fostering detail-oriented growth and cross-functional collaboration.<br>• Ensure optimal healthcare reimbursement processes and compliance with industry standards.<br>• Drive initiatives that enhance operational efficiency and support the organization’s mission-driven goals.<br>• Monitor and manage financial risks while identifying opportunities for organizational growth.
<p>We are looking for a detail-oriented and skilled Systems Architect to join our client in the healthcare field. This is a Contract to permanent position where you will play a pivotal role in managing and executing IT infrastructure projects across multiple sites within a fast-paced healthcare environment. The ideal candidate will have extensive hands-on experience in IT systems engineering, network optimization, and hardware deployments, with a strong ability to coordinate technical tasks and deliverables across teams and vendors.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of IT infrastructure projects including network refreshes, hardware installations, and practice integrations.</p><p>• Oversee the technical readiness and deployment of systems for onboarding new healthcare practices.</p><p>• Coordinate with vendors and internal teams to ensure smooth execution of multi-site IT initiatives.</p><p>• Manage server installations, telecom configurations, and network setup for various locations.</p><p>• Collaborate with project analysts to align engineering deliverables with overall project timelines.</p><p>• Execute network and hardware upgrades at existing practice locations to optimize performance.</p><p>• Provide technical leadership during clinical and corporate IT system integrations.</p><p>• Document configurations, update technical processes, and improve deployment templates.</p><p>• Monitor task statuses, identify blockers, and allocate resources effectively.</p><p>• Contribute to team collaboration efforts and process improvements to enhance IT operations.</p>
<p>We are looking for a<strong> Release of Information Specialist</strong> to join our team that is <strong>based in Arizona or Nevada</strong>. The <strong>Release of Information Specialist</strong> role requires a detail-oriented individual who can effectively manage office operations while supporting healthcare-related functions. The <strong>Release of Information Specialist</strong> will play a pivotal role in ensuring smooth workflows and collaboration across teams.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate requests for medical records to ensure proper authorization and compliance with HIPAA regulations.</p><p>• Utilize electronic health record (EHR) systems to locate, prepare, and distribute requested records.</p><p>• Maintain a detailed log of released records and ensure confidentiality throughout the process.</p><p>• Communicate effectively with patients, providers, and third-party requestors to clarify documentation and resolve inquiries.</p><p>• Ensure quality and accuracy in every step of the record release process.</p>
<p>We are looking for a Part-time Patient Access Specialist to join a large healthcare organization in Salem, IN. In this role, you will be the first point of contact for patients, providing support and guidance during their registration process. This is a fast-paced position requiring compassion, attention to detail, and the ability to adapt to varying situations while ensuring patients feel heard and supported. This is an opportunity ideal for those seeking to make a positive impact in healthcare.</p><p><br></p><p><strong>Hours:</strong> Saturday and Sunday, 3pm - 11pm</p><p><br></p><p>Responsibilities:</p><p>• Greet patients warmly and assist them with the hospital registration process.</p><p>• Collect and verify patient information, including insurance details, while maintaining accuracy and confidentiality.</p><p>• Address patient concerns and questions with empathy, providing clear explanations to reduce anxiety.</p><p>• Operate in a dynamic environment, managing multiple tasks efficiently while maintaining a focus on patient care.</p><p>• Build rapport with patients by actively listening and asking follow-up questions to ensure their needs are met.</p><p>• Collaborate with team members to maintain a seamless registration process and resolve any issues promptly.</p><p>• Stay informed about various health plans and coverage options to provide accurate information during registration.</p><p>• Ensure compliance with hospital policies and procedures, including adherence to privacy regulations.</p><p>• Assist patients in navigating the registration process and provide additional support as needed.</p><p>• Contribute to a positive work environment by supporting colleagues and fostering a team-oriented culture.</p>
<p>We are looking for an experienced RN Medical Coder with a strong background in coding and reimbursement methodologies to join our team. This long-term contract role offers the opportunity to work remotely and contribute to the development of coding for benefit plans within the healthcare insurance industry. As part of this position, you will collaborate with certified coders and business analysts to ensure accuracy and compliance in coding practices.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and identify appropriate codes for language used in benefit plans.</p><p>• Review and validate coding decisions made by peers to ensure accuracy.</p><p>• Facilitate discussions to align on coding documentation and standards.</p><p>• Assess audit results and implement necessary adjustments to maintain compliance.</p><p>• Actively participate in project meetings to provide insights and updates.</p><p>• Collaborate with team members, including certified coders and business analysts, to achieve project goals.</p><p>• Ensure coding practices align with industry standards and regulatory requirements.</p><p>• Contribute to the creation of coding documentation for benefit plans.</p><p>• Utilize Microsoft Office tools to support project tasks and communication.</p><p>• Stay updated on healthcare coding methodologies and best practices.</p>
We are looking for a dedicated Receptionist to join our healthcare team in Long Beach, California. This long-term contract role involves providing essential front-office and administrative support in a fast-paced clinical environment. The ideal candidate will ensure smooth daily operations and uphold the highest standards of patient service.<br><br>Responsibilities:<br>• Manage front desk operations, including patient check-ins and appointment scheduling.<br>• Conduct medical insurance verifications and handle prior authorization requests efficiently.<br>• Ensure accurate and timely completion of patient visits, including verifying provider treatment plans and documentation.<br>• Review billing and coding details and coordinate with the billing team to ensure proper processing.<br>• Answer inbound calls promptly, addressing patient inquiries and directing calls appropriately.<br>• Provide administrative assistance to the Practice Manager and Clinical Administrator as required.<br>• Maintain organized records and files to support seamless clinic operations.<br>• Deliver exceptional customer service to patients and visitors, fostering a welcoming environment.
<p>Join our healthcare finance team as a Payment Posting Clerk. In this on-site role, you will be responsible for accurately recording and reconciling patient payments, supporting billing processes, and ensuring financial records are maintained with precision.</p><p>What You'll Be Doing:</p><ul><li>Accurately post patient and insurance payments to appropriate accounts in billing software</li><li>Reconcile daily deposits and resolve any payment discrepancies</li><li>Communicate with billing team members to ensure accounts are updated and balanced</li><li>Review explanation of benefits (EOBs) and other relevant documentation for proper payment allocation</li><li>Maintain confidential patient financial records and support month-end reporting</li><li>Provide exceptional customer service in resolving payment issues</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250.</p><p><br></p>
We are looking for a detail-oriented and friendly individual to join our team as a Patient Registration Specialist in Blue Ash, Ohio. In this Contract-to-Permanent role, you will play a vital part in ensuring a smooth registration process for patients while maintaining accurate records and providing excellent customer service. This position is within the healthcare sector, offering an opportunity to contribute meaningfully to patient care.<br><br>Responsibilities:<br>• Welcome patients and visitors warmly, ensuring a positive first impression.<br>• Maintain and update patient records with accuracy and confidentiality.<br>• Handle insurance claims and payment processing efficiently.<br>• Monitor inventory levels and order supplies as needed.<br>• Coordinate patient scheduling and registration processes.<br>• Verify medical insurance details to ensure proper billing.<br>• Assist patients with inquiries, providing clear and helpful information.<br>• Perform general administrative duties to support daily operations.<br>• Address any issues or concerns related to patient registration promptly.
<p>We are looking for a detail-oriented AR Analyst to join our client on a long-term contract basis in Allentown, Pennsylvania. In this role, you will play a critical part in managing financial workflows, resolving discrepancies, and ensuring accurate processing of requisitions and credit memos. Prior experience in the healthcare sector and proficiency with Workday ERP are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Review requisitions and ensure all transactions are processed accurately and efficiently.</p><p>• Manage and resolve match exceptions to address backlog issues effectively.</p><p>• Handle credit memos with precision, maintaining compliance with organizational standards.</p><p>• Process returns and ensure proper documentation and tracking.</p><p>• Collaborate with internal teams to streamline supply chain and finance workflows.</p><p>• Utilize Workday ERP to manage and monitor financial operations.</p><p>• Maintain accurate records and reports to support decision-making processes.</p><p>• Identify and resolve discrepancies in healthcare billing and related financial documents.</p><p>• Ensure adherence to industry regulations and organizational policies.</p><p>• Provide insights and recommendations to enhance supply chain efficiency.</p>
<p>We are looking for a dedicated Release of Information Specialist to join our healthcare team in Cooperstown, New York. In this long-term contract position, you will support the efficient management of patient health information while ensuring compliance with privacy regulations. This role offers an opportunity to work collaboratively within a team environment and contribute to the smooth operation of healthcare services.</p><p><br></p><p>Responsibilities:</p><p>• Process requests for patient health records in accordance with privacy and confidentiality regulations.</p><p>• Collaborate with a team of specialists to ensure timely completion of release of information requests.</p><p>• Utilize electronic document management systems to organize, retrieve, and distribute patient records.</p><p>• Provide exceptional customer service to patients, families, and authorized requestors.</p><p>• Verify and validate information to ensure accuracy and compliance with healthcare standards.</p><p>• Handle copying, scanning, and printing of documents as required for health information management.</p><p>• Respond to voicemail messages and inquiries related to release of information processes.</p><p>• Manage document queues and prioritize tasks to meet deadlines efficiently.</p><p>• Work with disability claims and TRICARE-related documentation as needed.</p><p>• Maintain professionalism and adhere to the business casual dress code in all interactions.</p>
<p>Are you passionate about helping others and looking to make a difference in the healthcare industry? Our team is seeking a dedicated Patient Access Specialist to join a Carmel, IN based healthcare organization. This is an excellent opportunity for individuals with strong customer service skills and a desire to support patient care in an administrative capacity.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients as they arrive, ensuring a positive and welcoming experience</li><li>Register patients and verify demographic, insurance, and billing information accurately</li><li>Schedule and confirm appointments, manage cancellations, and handle patient inquiries</li><li>Collect co-payments and provide information regarding billing procedures</li><li>Maintain patient confidentiality and uphold HIPAA/healthcare regulations</li><li>Communicate with clinical and administrative staff to coordinate patient care and services</li><li>Document all interactions, update patient records, and ensure accurate data entry</li></ul><p><br></p>
<p>We are looking for a dedicated Revenue Cycle Management Director to lead and manage all aspects of our client's revenue cycle operations. This position plays a critical role in optimizing billing, coding, claims processing, insurance verification, and collections to ensure compliance and maximize reimbursement. The ideal candidate will bring strategic leadership and collaboration skills to support equitable healthcare access and operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the revenue cycle processes for Medicaid, Medicare, managed care, commercial payers, and sliding fee programs.</p><p>• Establish and enforce billing policies that align with regulatory requirements and organizational guidelines.</p><p>• Manage provider and facility credentialing processes to ensure timely enrollment with insurance payers.</p><p>• Monitor and analyze key performance indicators, accounts receivable data, and reimbursement trends to identify and implement performance improvements.</p><p>• Handle payer contracts, denial management, and appeals to ensure accurate and timely resolutions.</p><p>• Collaborate with departments such as operations, finance, and quality to enhance workflows and support population health goals.</p><p>• Ensure accurate medical, dental, behavioral health, and vision coding and claims submissions.</p><p>• Provide strategic direction, foster staff development, and oversee performance management within the revenue cycle team.</p><p>• Lead initiatives to improve compliance and efficiency across the revenue cycle.</p><p>• Drive continuous improvement in revenue cycle operations by leveraging data insights and industry best practices.</p>
<p>Robert Half is seeking a friendly and detail-oriented Medical Receptionist to join a leading healthcare organization. This frontline role is critical for delivering an exceptional patient experience and ensuring efficient office operations.</p><p><br></p><p><strong>Hours</strong>: </p><p>Monday: 6:30a - 4pm</p><p>Tuesday: 7:30am - 4pm</p><p>Wednesday: 8am - 5:45pm</p><p>Thursday: 11:30am - 5:45pm</p><p>Friday: 6:30a - 3:30pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet all patients upon arrival with eye contact and a kind, enthusiastic, and helpful demeanor; request patients to sign in and collect required information; communicate any delays and expected wait times.</li><li>Maintain communication with clinical staff to ensure smooth patient flow and proactively update waiting patients regarding their status.</li><li>Copy, scan, and verify patient insurance cards; cross-check insurance details with medical records and obtain/update patient signatures as needed.</li><li>Schedule appointments and medical tests, including appropriate X-ray studies; coordinate with patients regarding referrals and instruct them to contact their primary care provider if necessary.</li><li>Answer all incoming calls promptly and courteously, transferring calls as needed and adhering to professional telephone etiquette standards.</li><li>Organize new patient charts prior to visits, place completed charts in designated files, and print/distribute daily patient lists.</li><li>Collect co-payments and balances, obtain encounter forms, and schedule follow-up appointments; thank patients for choosing the healthcare provider and inquire if additional assistance is needed.</li></ul><p><br></p>
<p>We are looking for an experienced Revenue Cycle Director to oversee and optimize the management of revenue cycle operations for a healthcare client in Richmond, Virginia. This role will focus on improving administrative processes, enhancing team productivity, and ensuring compliance with industry standards and regulations. As a Contract to permanent position, this opportunity offers the potential for long-term growth and leadership within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Direct and manage all aspects of the revenue cycle process, including billing, collections, cash posting, refunds, and monthly reporting.</p><p>• Identify opportunities for improvement in administrative processes to enhance cash flow, reduce outstanding accounts receivable, and improve billing accuracy.</p><p>• Lead and implement changes in systems, team structures, and operational workflows to achieve optimal organizational results.</p><p>• Supervise and develop departmental staff by fostering engagement, defining roles, supporting skill development, and ensuring accountability and productivity.</p><p>• Monitor team workloads and production metrics to ensure equity and support organizational goals.</p><p>• Communicate industry and payor updates that impact revenue cycle processes to internal and external stakeholders.</p><p>• Provide guidance on resolving client revenue-related issues and making adjustments for uncollectable claims.</p><p>• Analyze performance metrics related to payer payment methodologies and troubleshoot issues to optimize revenue cycle outcomes.</p><p>• Review and manage departmental budgets, forecast revenue projections, and align operations with strategic goals.</p><p>• Ensure compliance with current industry practices and regulatory requirements affecting revenue cycle activities.</p>
<p>We are looking for a dedicated Medical Biller II to join our healthcare team in Los Angeles, California. The Medical Biller II will play a vital part in ensuring accurate and timely collection of payments while resolving discrepancies to maintain the integrity of patient accounts. The ideal person for the Medical Biller II role must have expertise in medical billing, collections, and insurance processes.</p><p><br></p><p>Responsibilities:</p><p>• Review submitted claims to confirm accuracy and ensure they are sent to the appropriate payer.</p><p>• Investigate correspondence and denial details to identify payment obstacles and take corrective action.</p><p>• Analyze patient accounts to verify proper billing and resolve discrepancies, including reversing balances when necessary.</p><p>• Resubmit corrected claims and prepare appeals in compliance with payer guidelines, ensuring supporting documentation is included.</p><p>• Process adjustments for unbillable charges and escalate cases to the supervisor when required.</p><p>• Incorporate authorization details in claim submissions and follow procedures to secure retroactive approvals if needed.</p><p>• Maintain consistent productivity and quality standards while meeting deadlines.</p><p>• Identify and address areas of improvement to streamline billing and collection processes.</p>
We are looking for a highly skilled Revenue Cycle Manager to join our team in Vancouver, Washington. This long-term contract position requires an experienced, detail-oriented individual to oversee and optimize revenue cycle operations, with a strong focus on Medicaid billing and eligibility. The ideal candidate will bring leadership experience, technical expertise, and a proactive approach to drive results and improve processes.<br><br>Responsibilities:<br>• Supervise and manage a team of 11 staff members, ensuring efficient operations and collaboration.<br>• Oversee all aspects of the revenue cycle, including Medicaid eligibility, authorization, documentation, coding, billing, and payments.<br>• Develop and implement strategies to streamline revenue cycle processes and improve overall performance.<br>• Collaborate with managed care organizations (MCOs) to address and resolve challenges effectively.<br>• Ensure compliance with healthcare regulations and standards related to Medicaid billing and mental health services.<br>• Analyze financial data and generate reports to monitor revenue trends and identify areas for improvement.<br>• Act as a proactive leader, driving initiatives and motivating the team to achieve organizational goals.<br>• Provide training and guidance to staff to enhance their skills and ensure accurate documentation and billing practices.<br>• Foster strong communication with internal and external stakeholders to address issues and maintain positive relationships.<br>• Identify and implement best practices to optimize revenue cycle efficiency and effectiveness.
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
We are looking for an experienced Shared Services Accounts Receivable Analyst II to join our team in Land O’ Lakes, Florida. In this role, you will manage accounts receivable processes related to secondary insurance balances across various payer types, including Commercial, Medicare Advantage, Workers Comp, and Auto. You will contribute to claim denial resolution while collaborating with internal systems such as Oracle and SharePoint. This is a Contract to permanent position offering an excellent opportunity for detail oriented growth within the healthcare industry.<br><br>Responsibilities:<br>• Manage secondary insurance accounts receivable across multiple financial classes, including Commercial, Medicare Advantage, Blue Cross, and Workers Comp.<br>• Investigate and resolve claim denials using centralized processes and tools.<br>• Utilize Oracle, SharePoint, and other patient accounting systems to perform daily tasks efficiently.<br>• Assist in providing front desk coverage at the Business Services Office while adhering to established security protocols.<br>• Support the onboarding and training of new team members through shadowing and hands-on guidance.<br>• Participate in special projects related to accounts receivable and financial operations.<br>• Ensure compliance with healthcare billing standards and practices.<br>• Maintain accurate records and documentation for auditing and reporting purposes.<br>• Identify opportunities to streamline processes and improve operational efficiency.<br>• Collaborate with cross-functional teams to address complex billing issues.
