<p>We are looking for a dedicated Medical Records Clerk to join our healthcare team in Cooperstown, New York. In this long-term contract position as a Medical Records Clerk, you will support the efficient management of patient health information while ensuring compliance with privacy regulations. This role offers an opportunity to work collaboratively within a team environment and contribute to the smooth operation of healthcare services.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls from patients, attorneys, medical providers and billing departments.</li><li>Ability to multitask answering calls while assisting with release of information requests and records</li><li>Process requests for patient health records in accordance with privacy and confidentiality regulations.</li><li>Collaborate with a team of specialists to ensure timely completion of release of information requests.</li><li>Utilize electronic document management systems to organize, retrieve, and distribute patient records.</li><li>Provide exceptional customer service to patients, families, and authorized requestors.</li><li>Verify and validate information to ensure accuracy and compliance with healthcare standards.</li><li>Handle copying, scanning, and printing of documents as required for health information management.</li><li>Respond to voicemail messages and inquiries related to release of information processes.</li><li>Manage document queues and prioritize tasks to meet deadlines efficiently.</li><li>Work with disability claims and TRICARE-related documentation as needed.</li></ul>
