<p>We are looking for a Part-time Patient Access Specialist to join a large healthcare organization in Salem, IN. In this role, you will be the first point of contact for patients, providing support and guidance during their registration process. This is a fast-paced position requiring compassion, attention to detail, and the ability to adapt to varying situations while ensuring patients feel heard and supported. This is an opportunity ideal for those seeking to make a positive impact in healthcare.</p><p><br></p><p><strong>Hours:</strong> Saturday and Sunday, 3pm - 11pm</p><p><br></p><p>Responsibilities:</p><p>• Greet patients warmly and assist them with the hospital registration process.</p><p>• Collect and verify patient information, including insurance details, while maintaining accuracy and confidentiality.</p><p>• Address patient concerns and questions with empathy, providing clear explanations to reduce anxiety.</p><p>• Operate in a dynamic environment, managing multiple tasks efficiently while maintaining a focus on patient care.</p><p>• Build rapport with patients by actively listening and asking follow-up questions to ensure their needs are met.</p><p>• Collaborate with team members to maintain a seamless registration process and resolve any issues promptly.</p><p>• Stay informed about various health plans and coverage options to provide accurate information during registration.</p><p>• Ensure compliance with hospital policies and procedures, including adherence to privacy regulations.</p><p>• Assist patients in navigating the registration process and provide additional support as needed.</p><p>• Contribute to a positive work environment by supporting colleagues and fostering a team-oriented culture.</p>

<p>• High School Diploma</p><p>•Proven experience in customer service, preferably in a healthcare setting.</p><p>• Ability to manage a fast-paced work environment and multitask effectively.</p><p>• Strong interpersonal skills, with the ability to communicate compassionately and professionally.</p><p>• Familiarity with patient registration processes, insurance plans, and healthcare policies.</p><p>• Proficiency in typing and data entry with attention to detail.</p><p>• Capability to handle sensitive information while adhering to confidentiality standards.</p><p>• Willingness to undergo drug testing and comply with vaccination requirements.</p><p>• Commitment to continuous learning and adapting to new procedures.</p>

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