376 Results for Healthcare Customer Service Representative Jobs

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Healthcare Customer Service Representative

Lewiston, ME
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-10-05T00:00:00Z

Healthcare Customer Service Representative

Roanoke, VA
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Healthcare Customer Service Representative in Roanoke, VA. This Healthcare Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Healthcare Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul>
2026-10-05T00:00:00Z

Healthcare Customer Service Representative

Nashua, NH
onsite
Temporary / Contract
19 - 19.9 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Nashua, NH. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-10-05T00:00:00Z

Healthcare Customer Service Representative

Lewes, DE
onsite
Temporary / Contract
19 - 19.9 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Healthcare Customer Service Representative in Millville and Lewes, DE. This Healthcare Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Healthcare Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul>
2026-10-05T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a Healthcare Call Center Representative to support a busy healthcare environment in Phoenix, Arizona. This Long-term Contract opportunity is ideal for someone who stays composed in a fast-paced setting, communicates with empathy, and can direct high volumes of incoming calls with accuracy and discretion. In this role, you will help shape a positive patient experience by responding promptly, identifying urgent needs, and ensuring callers reach the right department or resource. Responsibilities: • Manage a high volume of incoming calls each shift while maintaining a detail-oriented, courteous, and efficient approach. • Evaluate each caller’s needs quickly and connect them to the appropriate department, team, or service without unnecessary delay. • Respond to emergency codes, alarms, and other life-safety events by following established communication protocols. • Deliver urgent overhead or system-wide announcements clearly and accurately when required. • Use switchboard technology, telecommunications equipment, and related digital applications effectively to support daily operations. • Protect sensitive information by handling all caller interactions with a strong commitment to confidentiality and privacy standards. • Support effective communication with diverse patient populations by adapting tone, language, and approach to meet individual needs. • Remain calm during difficult or high-pressure interactions and escalate issues appropriately when immediate attention is needed.
2026-10-07T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This is a Contract position for a customer-focused individual who can handle high-volume inquiries with accuracy, empathy, and efficiency. In this role, you will assist members with benefits-related questions, claims concerns, and provider billing issues while helping them understand available healthcare services and coverage options. Responsibilities: • Handle incoming calls from health plan members and provide clear guidance on benefits, coverage details, and claim-related questions. • Investigate member concerns involving balances billed by providers and explain next steps for resolving payment or statement issues. • Review provider network information to help members identify participating healthcare providers and facilities. • Explain authorization guidelines for medical services and help callers understand when prior approval may be required. • Support members with navigating healthcare services, including arranging or clarifying transportation scheduling when applicable. • Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs. • Deliver attentive service in a fast-paced call center environment while meeting quality and response expectations.
2026-10-06T00:00:00Z

Customer Service Representative

Hollister, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
Position OverviewThe Concierge will serve as a primary point of contact for residents and guests, providing a professional first impression, answering questions, and helping maintain a pleasant and inviting clubhouse atmosphere.Key Responsibilities<ul><li>Welcome residents and guests with a warm, professional, and friendly demeanor.</li><li>Serve as the primary point of contact at the clubhouse front desk.</li><li>Answer questions, provide general information, and assist residents with requests.</li><li>Deliver a high level of personalized, attentive service consistent with a luxury hospitality environment.</li><li>Prepare and set up coffee and other designated refreshments at the front area.</li><li>Help maintain a clean, organized, and welcoming reception space.</li><li>Provide general front desk assistance and respond to resident needs in a timely and professional manner.</li><li>Use basic computer applications to support daily front desk responsibilities.</li><li>Collaborate with clubhouse staff to help ensure a positive experience for residents and visitors.</li></ul>
2026-10-13T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-10-05T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-10-05T00:00:00Z

Customer Service Representative

Brisbane, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
Our client, a well-established and growing logistics company in Brisbane, is seeking a Customer Service Representatives for a contract-to-hire opportunity. This role is ideal for a customer-focused professional who brings a strong service background, a positive attitude, and a genuine desire to learn and grow within a business. You’ll join a fast-paced environment where teamwork, adaptability, and a commitment to delivering excellent support are highly valued. Responsibilities: <ul><li>Delivering exceptional customer service via phone, email, and other communication channels. </li><li>Responding to customer inquiries, resolving issues, and ensuring a high-quality client experience. </li><li>Assisting with order management, shipment updates, and service-related requests. </li><li>Partnering with internal teams to support daily logistics and customer operations. </li><li>Maintaining accurate records and updating customer information in internal systems.</li><li>Supporting administrative tasks and contributing to overall team success. </li></ul>
2026-10-05T00:00:00Z

Customer Service Representative

San Bernardino, CA
onsite
Temporary / Contract
23 - 23 USD / Hourly
Member Services Representative / Healthcare Customer Service Representative Position Summary We are seeking a customer-focused Member Services Representative to provide exceptional support to health plan members. This role serves as the primary point of contact for members, assisting with inquiries related to benefits, eligibility, claims, provider networks, and healthcare coverage. The ideal candidate will possess strong communication skills, healthcare customer service experience, and the ability to navigate multiple systems while maintaining compliance with HIPAA regulations. Key Responsibilities Answer high-volume incoming calls from health plan members in a detail oriented and courteous manner. Provide accurate information regarding benefits, eligibility, claims status, provider networks, and healthcare coverage. Assist members in resolving issues, escalating concerns when appropriate, and ensuring timely follow-up. Explain plan policies, procedures, and available healthcare services in a clear and understandable manner. Document all member interactions accurately within CRM and related systems. Research and resolve member inquiries while maintaining established service levels. Collaborate with internal departments, providers, and claims teams to facilitate issue resolution. Maintain compliance with HIPAA regulations, company policies, and confidentiality requirements. Deliver exceptional customer service while demonstrating patience, empathy, and professionalism. Perform data entry and administrative duties related to member account updates and case documentation. Key Skills Customer Service Inbound Call Center Healthcare Support Insurance Verification Claims Inquiry Resolution Benefits & Eligibility CRM Systems Data Entry HIPAA Compliance Problem Solving Communication Skills Attention to Detail Member Relations Multitasking
2026-10-08T00:00:00Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
24 - 24 USD / Hourly
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position for someone who can create a positive experience on every interaction while managing inquiries efficiently and thoroughly. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well to continuously improve performance. Responsibilities: • Respond to incoming customer calls and messages with patience, clarity, and a service-focused attitude. • Guide customers through questions, applications, or order-related needs to help them complete the correct forms accurately the first time. • Record customer details and enter information carefully to maintain complete and accurate documentation. • Follow up on outstanding items to reduce delays and keep customer requests moving toward resolution. • Handle both inbound and outbound communication as needed to provide updates, gather missing information, and resolve issues. • Remain available and engaged during assigned queue hours, maintaining consistent attendance and dependable coverage. • Apply coaching and feedback to improve call quality, accuracy, and overall customer satisfaction.
2026-10-07T00:00:00Z

Customer Service Representative

Spokane, WA
onsite
Temporary / Contract
21 - 25 USD / Hourly
Robert Half is searching for a Customer Service Representative to join a growing service-focused organization in the Spokane area. This position is a great fit for someone who enjoys helping people, resolving issues, and creating positive customer experiences. The ideal candidate will be dependable, detail-oriented, and comfortable handling a high volume of customer interactions.Pay: $21-$25/hr depending on experienceJob Duties<ul><li>Respond to customer inquiries through phone and email.</li><li>Assist customers with orders, account updates, and general questions.</li><li>Research and resolve customer concerns in a timely manner.</li><li>Enter and update customer information accurately in company systems.</li><li>Communicate with internal teams to coordinate solutions.</li><li>Maintain a professional and positive customer experience.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in California on a contract-to-permanent basis. This position supports daily customer service and documentation activities by coordinating with dispatch and operations, confirming shipment details, and ensuring required paperwork is complete and accurate. The role is ideal for someone who enjoys balancing customer communication with administrative precision in a fast-paced logistics environment. Responsibilities: • Partner with dispatch and operations teams to confirm inbound truck information and validate shipment details before processing. • Contact customers to obtain signatures, missing documents, and other required records needed to complete orders. • Review paperwork for accuracy and completeness, then organize documentation for internal tracking and customer files. • Prepare and issue invoices by verifying order information, charges, and supporting backup documents. • Enter and update order data in company systems while maintaining accurate billing and service records. • Respond to customer questions related to shipment status, documentation, and account support in a thorough and accurate manner. • Monitor outstanding paperwork and follow up promptly to keep orders moving without delays. • Assist with import and export customer service tasks, including document verification and coordination across departments.
2026-10-14T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.What you may do:<ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul>
2026-09-28T00:00:00Z

Customer Service Representative

Parsippany, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
A growing service organization in Parsippany NJ is seeking a Customer Service Coordinator to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day. Responsibilities<ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul>
2026-09-15T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity. • Enter new information and revise existing records accurately within company databases and account management systems. • Record each conversation, status update, and planned next step to maintain complete interaction histories. • Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending. • Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors. • Coordinate with internal teams to help move account matters forward and support timely issue resolution. • Achieve established targets for call activity, service quality, productivity, and customer experience.
2026-10-14T00:00:00Z

Customer Service Representative

Cornelius, NC
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are looking for a Remote Customer Service Representative who is available to work Pacific (5am-2pm EST) or Mountain (6am-3pm EST) time as normal business hours to join a growing real estate property and facilities management organization in North Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, resolving issues efficiently, and learning the operational side of an online auction and e-commerce environment. In this role, you will support day-to-day customer interactions, assist with administrative and account-related tasks, and contribute to a reliable, positive experience for clients using the platform. Responsibilities:• Respond to customer questions, account concerns, and service issues through clear and thorough communication.• Navigate the company’s online auction platform and internal tools to research problems and provide accurate solutions.• Diagnose customer-related issues across connected systems and determine the appropriate next steps for resolution.• Escalate more complex situations when needed, using sound judgment to protect the customer experience and business operations.• Review auction listings before launch to confirm accuracy, completeness, and overall quality.• Track receivables activity and assist with invoice follow-up to support timely customer payments.• Contribute to the development of consistent support procedures that improve service quality and efficiency.• Partner with technical teams to communicate recurring issues and help prioritize platform updates or fixes.• Build strong relationships with customers by delivering dependable support and encouraging ongoing engagement.
2026-10-14T00:00:00Z

Customer Service Representative

Fountain Inn, SC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a transportation equipment manufacturing organization in Fountain Inn, South Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, coordinating with internal and external partners, and keeping service issues moving toward resolution. The person in this role will serve as a key point of contact for inquiries related to orders, warranties, returns, and product support while helping strengthen customer relationships through responsive communication and proactive outreach. Responsibilities: • Manage warranty and return cases from initial intake through final resolution, ensuring timely updates and accurate documentation. • Partner with suppliers to address technical questions and deliver effective support to both customers and internal teams. • Assist customers with troubleshooting product concerns by coordinating with suppliers to review and evaluate warranty-related issues. • Provide day-to-day support to designated field sales representatives and help address the needs of the customers in their territory. • Respond to customer questions through phone and written communication with clear, thorough, and solution-focused updates. • Conduct outbound outreach to current customers to introduce additional products, services, or business opportunities. • Monitor quotes and order activity closely, following up each day to keep customers informed and maintain momentum. • Guide customers in the use of the company’s e-commerce platform through training and practical support. • Handle inbound service calls and help ensure requests are routed, recorded, and resolved efficiently.
2026-10-14T00:00:00Z

Customer Service Representative

Lexington, SC
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily client interactions and ensure a positive service experience for customers in Lexington, South Carolina. This Long-term Contract opportunity is ideal for someone who can manage multiple priorities, communicate clearly, and maintain strong attention to detail in a fast-paced setting. The role requires a dependable, detail-oriented individual who can handle a high volume of inquiries while staying organized and focused on accurate service and order support. Responsibilities: • Respond to incoming customer calls and messages with professionalism, providing timely assistance and clear information. • Enter and update customer orders accurately, ensuring all details are recorded correctly in internal systems. • Manage several tasks at once while keeping work organized and service levels consistent throughout the day. • Support both inbound and outbound customer communication related to questions, order status, and general account needs. • Document customer interactions thoroughly to maintain accurate records and support follow-up activity. • Use customer service platforms, including CRM tools such as Salesforce when applicable, to track requests and resolutions. • Maintain reliable performance during standard business hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m.. • After completing training and meeting connectivity requirements, participate in a limited remote work schedule as approved.
2026-10-14T00:00:00Z

Customer Service Representative

Marysville, WA
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support library patrons through a long-term contract assignment. This fully onsite role is ideal for someone who brings patience, strong attention to detail, and a welcoming approach to every interaction. The position centers on helping visitors access services, answering questions clearly, and creating a positive experience across multiple service locations. Previous library experience is helpful, but success in this role will come from strong communication skills and a genuine commitment to public service. Responsibilities: • Assist patrons in person and by phone with questions, service requests, and general support needs in a courteous and efficient manner. • Deliver a warm, detail-oriented front-line customer experience that helps visitors feel welcomed and supported throughout their visit. • Respond to inbound inquiries accurately, provide clear information, and direct individuals to the appropriate resources or staff when needed. • Support daily service desk activities, including basic record updates, order or request entry, and routine administrative tasks related to patron services. • Work across more than one assigned location as needed to maintain consistent service coverage and operational support. • Handle a variety of customer interactions with patience and sound judgment, including high-volume periods and occasional challenging situations. • Maintain organized, accurate documentation while following established procedures, privacy expectations, and service standards. • Provide coverage for scheduled evening hours and one weekend day as part of the rotating service schedule.
2026-10-14T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-10-14T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support repair coordination activities for fleet units. This contract opportunity with potential for a permanent role is ideal for someone who can balance vendor communication, scheduling, and accurate record management in a fast-paced environment. The person in this role will help keep repair activity moving efficiently by monitoring service progress, updating records, and working across several business systems throughout the day. Responsibilities:• Coordinate transportation arrangements for units moving to and from external repair providers.• Communicate regularly with vendors and internal branch or office teams regarding unit location, maintenance activity, and repair progress.• Track repair timelines closely and follow up promptly on status updates, delays, and approval needs.• Escalate outstanding repair issues when necessary to help prevent service interruptions and support timely resolution.• Maintain accurate documentation for maintenance events, repair updates, and current unit status in company systems.• Enter and update information across multiple platforms while managing ongoing communication with vendors and internal stakeholders.• Use tools such as AS/400, ServiceNet, Microsoft Excel, and Microsoft Access to support daily coordination and reporting tasks.• Provide organized administrative support that helps ensure repair records, schedules, and communications remain current and complete.
2026-10-14T00:00:00Z

Customer Service Representative

Vandalia, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism. Responsibilities:• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.• Validate spousal surcharge information and route verified details for the next stage of processing.• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.• Maintain and update termination-related records to keep employee status information current.• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.• Assist with additional administrative and service tasks as needed to support team goals and daily operations. For immediate consideration, call 937.224.8326.
2026-10-07T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-10-07T00:00:00Z

376 results for Healthcare Customer Service Representative jobs