283 results for Patient Service Representative jobs

Patient Service Representative

Philadelphia, PA
onsite
Permanent
55000 - 65000 USD / Yearly
Robert Half is seeking a motivated Patient Service Representative to join our client's fast‑paced team. As the Patient Service Representative, you will keep the office running smoothly while delivering excellent support to patients and providers. If you’re organized, proactive, and thrive in a medical office setting, we want to hear from you. Responsibilities:<ul><li>Maintain and update electronic health records (EHR) systems to ensure accurate patient information.</li><li>Provide administrative support by scheduling appointments for patients and physicians.</li><li>Operate office equipment efficiently, including scanners, fax machines, and computers.</li><li>Verify and explain insurance benefits to patients, addressing any questions or concerns.</li><li>Coordinate communication between patients, providers, and insurance companies.</li><li>Assist with general office tasks to support the daily functions of the medical team.</li><li>Monitor and manage patient scheduling to maintain an organized workflow.</li><li>Ensure compliance with office policies and procedures while handling sensitive information.</li></ul>
2026-02-06T00:00:00Z

Patient Services Representative - Healthcare

Escondido, CA
onsite
Temporary
21 - 26 USD / Hourly
Robert Half is hiring a compassionate, detail‑accurate Patient Services Representative for a well‑regarded multi‑site healthcare group serving Encinitas and Escondido. You’ll deliver top‑tier front‑desk service—greeting patients, verifying insurance, scheduling, and ensuring a smooth visit from check‑in to check‑out. If you enjoy helping people and keeping a medical office humming, this is a great fit. What You’ll Do<ul><li>Provide warm, professional front desk reception; verify IDs, insurance, and demographics.</li><li>Manage multi‑provider scheduling, referrals, prior auth coordination, and wait‑list optimization.</li><li>Handle check‑in/check‑out, copay collection, charges, and basic patient account questions.</li><li>Update EMR records, scan documents, and maintain HIPAA‑compliant files.</li><li>Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups.</li><li>Educate patients on portal use, pre‑visit instructions, and post‑care steps.</li><li>Resolve issues with empathy; escalate billing or clinical questions to the right team quickly.</li><li>Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy.</li></ul>
2026-02-27T00:00:00Z

Patient Account Representative

Sacramento, CA
onsite
Contract / Temporary to Hire
25 - 27 USD / Hourly
Are you a detail-oriented healthcare professional with expertise in medical billing and patient account management? Our client is seeking a Patient Account Representative to join their team in the Sacramento area. In this position, you will play a key role in supporting patients throughout the pre-visit billing process, verifying insurance coverage, addressing outstanding balances, and providing a positive patient experience.Key Responsibilities<ul><li>Initiate and verify insurance coverage and eligibility for scheduled services.</li><li>Review and obtain necessary pre-authorizations for treatments and procedures.</li><li>Investigate drug benefits, communicate patient financial responsibilities, and support payment for services.</li><li>Follow up on outstanding balances and unpaid insurance claims, including denials and patient portions.</li><li>Interact with patients both in person and over the phone regarding billing inquiries and account resolutions.</li><li>Draft effective appeal letters for initial and secondary insurance claim appeals.</li><li>Assess account balances and determine appropriate next steps to ensure payment.</li><li>Assist patients with co-pay and financial assistance programs, including sending information packets, answering questions, enrolling patients online, and helping to qualify for support.</li><li>Utilize payer and benefit websites to track claim and appeal status.</li><li>Manage phone queue for inquiries from patients and clinic staff.</li><li>Contribute to proper inventory documentation and storage processes for high-cost treatments.</li><li>Complete other administrative duties as assigned.</li></ul>
2026-03-06T00:00:00Z

Consumer Service Representative

Dunbridge, OH
onsite
Temporary
18 - 18 USD / Hourly
We are looking for a dedicated Consumer Service Representative to join our team. In this role, you will provide exceptional customer support within a manufacturing environment, ensuring smooth communication and efficient handling of inquiries. This is a contract position, ideal for individuals who excel in multitasking and have a keen eye for detail. Responsibilities:• Respond promptly to inbound calls, addressing customer inquiries with professionalism.• Handle outbound calls to follow up on customer needs and provide resolutions.• Process and manage order entries accurately to maintain operational efficiency.• Utilize Microsoft Office tools, including Word, Outlook, and Excel, to complete daily tasks effectively.
2026-03-04T00:00:00Z

Client Service Representative

Las Vegas, NV
onsite
Temporary
20.25 - 20.25 USD / Hourly
We are offering a long-term contract employment opportunity for a Client Service Representative in Las Vegas, NV. Key Responsibilities <ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </li></ul>
2026-02-26T00:00:00Z

Patient Service Coordinator

Templeton, CA
onsite
Temporary
30 - 35 USD / Hourly
We’re looking for a proactive and friendly Patient Service Coordinator to support our busy Imaging Center in Templeton. In this role, the Patient Service Coordinator will help create a smooth, stress‑free experience for patients by managing check‑ins, verifying information, and keeping the front office running efficiently. If you enjoy a mix of administrative work and patient interaction, this could be a great fit. Key Responsibilities<ul><li>Greet patients and guide them through the admissions and registration process</li><li>Accurately collect and verify patient demographics, insurance, and required documentation</li><li>Provide outstanding customer service while maintaining professionalism and empathy</li><li>Work closely with clinical and administrative teams to support patient flow</li><li>Maintain confidentiality and ensure accuracy in all patient interactions</li></ul>
2026-02-23T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you. Responsibilities: • Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy. • Manage email correspondence, ensuring timely and effective communication. • Perform data entry tasks to maintain accurate customer records and order information. • Assist with order processing and entry, ensuring all details are verified and completed. • Schedule appointments and coordinate showroom visits as needed. • Provide support to clients through inbound and outbound calls, addressing any concerns or questions. • Utilize Microsoft Word and Excel to create documents and manage data effectively. • Maintain a high level of organization while multitasking in a fast-paced environment. • Collaborate with team members to enhance customer satisfaction and streamline processes.
2026-02-23T00:00:00Z

Customer Service Representative

Spartanburg, SC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. This long-term contract position is ideal for individuals who excel in a fast-paced, call center environment and are committed to delivering exceptional customer support. The role involves managing inbound calls and providing timely and accurate assistance to clients. Responsibilities: • Manage a high volume of inbound calls, ensuring prompt and courteous responses to customer inquiries. • Deliver outstanding customer service by addressing concerns and resolving issues efficiently. • Perform accurate data entry to maintain customer records and track interactions. • Communicate effectively through email correspondence to address client needs. • Schedule appointments and coordinate with clients to ensure seamless service delivery. • Handle order entry tasks, ensuring accuracy and timely processing. • Utilize Microsoft Word and Excel to support documentation and reporting requirements. • Maintain a calm and attentive demeanor in a fast-paced call center environment. • Collaborate with team members to improve processes and enhance customer satisfaction.
2026-03-05T00:00:00Z

Customer Service Representative

Tampa, FL
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Tampa, Florida. In this long-term contract position, you will play a key role in ensuring customer satisfaction by providing efficient and friendly support through various communication channels. This is an excellent opportunity for someone who thrives in a fast-paced, customer-focused environment. Responsibilities: • Provide exceptional customer service by responding to inbound calls and addressing inquiries promptly. • Handle order entry tasks with accuracy and attention to detail. • Resolve customer concerns and complaints, ensuring a positive experience. • Manage both inbound and outbound communication with customers effectively. • Collaborate with other team members to maintain high service standards. • Maintain detailed records of customer interactions and transactions. • Assist customers with product or service-related issues, offering solutions tailored to their needs. • Stay up-to-date with company policies and procedures to provide accurate information. • Contribute to the improvement of customer service processes by offering feedback and suggestions.
2026-02-24T00:00:00Z

Customer Service Representative

Altamonte Springs, FL
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. Located in Altamonte Springs, Florida, the position offers an excellent opportunity to grow within the construction industry. Responsibilities: • Handle inbound and outbound calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly. • Provide accurate information regarding products and services while maintaining a positive and helpful tone. • Process customer orders and ensure all entries are completed correctly and in a timely manner. • Resolve customer issues and complaints by identifying solutions and following up to ensure satisfaction. • Collaborate with internal teams to ensure seamless communication and effective problem-solving. • Maintain detailed and organized records of customer interactions and transactions. • Stay updated on company policies, procedures, and product offerings to provide accurate information. • Identify opportunities to improve customer service processes and share feedback with the team. • Uphold the company's reputation by delivering high-quality service and building strong customer relationships.
2026-03-05T00:00:00Z

Customer Service Representative

Danvers, MA
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Danvers, Massachusetts. In this role, you will play a vital part in ensuring smooth communication and efficient order management while providing exceptional service to customers. This position offers an excellent opportunity to work onsite and collaborate with a dynamic team. Responsibilities: • Process incoming customer orders promptly and accurately while maintaining attention to detail. • Provide order updates, track supply information, and relay details to the appropriate departments. • Answer inbound calls and address customer inquiries with professionalism and efficiency. • Utilize company systems for order entry and data management, ensuring seamless operations. • Occasionally assist with picking parts from the floor to fulfill customer needs. • Collaborate with a team of Customer Service Representatives to handle a high volume of orders effectively. • Maintain clear and friendly communication with customers and team members to enhance satisfaction. • Support the team in managing 30-50 orders daily, ensuring timely and accurate processing. • Ensure compliance with company procedures and policies during all customer interactions. • Assist in training and knowledge transfer to maintain operational consistency.
2026-03-05T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Permanent
40000 - 50000 USD / Yearly
40,000 - 50,000 Benefits:<ul><li>medical/dental/vision</li><li>401k</li><li>Bonus structures & increases</li><li>Paid time off</li></ul>Our client in the Bridgewater area is looking for a Customer Service Representative for their team. This role will become the vital link between customers and supply chain operations. In this front-facing role, you’ll handle a wide range of customer inquiries, resolve issues with urgency, and help ensure a seamless order experience. You will wear many hats, supporting diverse business needs and collaborating across departments. This position is on-site in office, Monday-Friday with standard office hours. Key Responsibilities:<ul><li>Address customer inquiries via phone, email, and other channels in a timely manner</li><li>Serve as a liaison between customers and the internal supply chain team, tracking and managing orders through the system</li><li>Accurately resolve issues including broken product, packaging problems, and order discrepancies</li><li>Quickly escalate urgent situations as needed, always focused on delivering positive solutions</li><li>Maintain comprehensive and accurate records within company systems</li></ul>
2026-02-09T00:00:00Z

Customer Service Representative

Jamaica, NY
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism. • Process and manage order entries accurately to ensure timely fulfillment. • Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions. • Handle both inbound and outbound calls as needed, ensuring customer needs are met. • Track and document customer interactions and updates in the system for record-keeping purposes. • Collaborate with team members to improve processes and enhance customer satisfaction. • Provide clear and concise information to customers regarding products, services, and policies. • Identify and escalate complex issues to the appropriate team or supervisor when necessary. • Maintain up-to-date knowledge of company offerings to provide accurate support. • Ensure compliance with company guidelines and procedures in all customer interactions.
2026-03-04T00:00:00Z

Customer Service Representative

Bridgeport, NJ
onsite
Temporary
25 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving. Responsibilities: • Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner. • Process customer orders with accuracy and attention to detail. • Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction. • Schedule repair work and communicate with mechanics and vendors as needed. • Handle purchase orders, manage vendor communications, and oversee tow arrangements. • Close repair orders efficiently while maintaining clear records. • Utilize internal systems effectively, adapting quickly to the company's software. • Provide consistent updates to customers regarding their orders or service requests. • Ensure all interactions align with company policies and customer service standards.
2026-03-04T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment. Responsibilities: • Provide prompt and attentive assistance to customers through phone and email channels. • Address customer inquiries and resolve issues with accuracy and efficiency. • Support collection activities, including contacting customers regarding overdue accounts (training will be provided). • Maintain accurate and organized records of customer interactions and transactions. • Collaborate with team members to ensure consistent and high-quality service delivery. • Follow established procedures and guidelines to meet company standards. • Handle sensitive information with confidentiality and integrity. • Assist in identifying and implementing improvements to customer service processes. • Communicate effectively with customers while maintaining a positive attitude. • Participate in team meetings and contribute to achieving department goals.
2026-03-05T00:00:00Z

Customer Service Representative

Oakland, CA
onsite
Temporary
23 - 25 USD / Hourly
<ul><li>Respond to customer inquiries via phone, email, chat, or in-person in a professional and timely manner.</li><li>Resolve issues related to product orders, billing, account information, shipping, and general troubleshooting.</li><li>Escalate complex issues to the appropriate department or supervisor when necessary.</li><li>Document all customer interactions and maintain accurate records in customer management systems.</li><li>Process returns, exchanges, refunds, and other service requests according to company policies.</li><li>Provide product and service information to customers, highlighting features and benefits.</li><li>Meet or exceed performance metrics related to customer satisfaction, response time, and issue resolution.</li><li>Participate in training sessions to stay current on products, services, and best practices.</li></ul>
2026-02-28T00:00:00Z

Customer Service Representative

San Jose, CA
onsite
Contract / Temporary to Hire
26.125 - 30.25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in San Jose, California. In this Contract to permanent position, you will play a vital role in assisting prospective students by providing accurate information about our programs and guiding them through the admissions process. This opportunity is perfect for someone who thrives in a fast-paced environment and enjoys building strong relationships with customers. Responsibilities: • Handle inquiries from prospective students, providing detailed information about program offerings, entrance requirements, and academic standards. • Respond promptly to web inquiries and incoming calls, ensuring all potential students receive accurate and timely information. • Proactively identify and engage new leads when not addressing outstanding inquiries or working with current prospects. • Follow up with individuals who did not schedule or attend interviews, as well as those who did not complete the enrollment process. • Conduct interviews with students, adhering to company policies and utilizing approved materials during the process. • Assist students in matching their needs and goals with suitable programs, offering guidance on the college’s benefits and advantages. • Collaborate with admissions management to ensure they are informed about the motivations and concerns of potential students. • Act as a liaison between students and the campus, helping them complete enrollment forms and ensuring compliance with documentation requirements. • Mentor and advise students, helping them identify their unique skills and interests to support their academic and career goals. • Address routine inquiries and resolve minor issues, ensuring satisfaction for students while complying with company policies and legal requirements.
2026-03-04T00:00:00Z

Customer Service Representative

Bakersfield, CA
onsite
Temporary
17.6795 - 20.471 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Bakersfield, California. This position offers an opportunity to provide exceptional support to clients while working in a dynamic and fast-paced environment that values attention to detail. If you thrive on problem-solving, multitasking, and delivering outstanding service, this role is perfect for you. Responsibilities:• Deliver exceptional customer service by addressing client inquiries and resolving issues promptly.• Manage multiple tasks efficiently while maintaining focus on client interactions and immediate priorities.• Take ownership of challenges and proactively work toward effective solutions.• Adapt quickly to changing situations and provide support where needed.• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.• Communicate clearly and effectively through both verbal and written channels.• Maintain organized records and documentation to ensure seamless operations.• Collaborate with team members to support overall business objectives and client satisfaction.• Uphold a positive and dynamic attitude while navigating fast-paced environments.• Contribute to process improvements and share ideas for enhancing customer service delivery.
2026-03-06T00:00:00Z

Customer Service Representative

New York, NY
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a success driven Customer Service Representative to join our team in New York, New York. In this long-term contract role, you will be the first point of contact for customers, providing exceptional service and ensuring their needs are met efficiently. This position offers an opportunity to contribute to a non-profit organization by delivering outstanding support and care to its clientele. Responsibilities: • Respond promptly and professionally to incoming customer inquiries via phone and other communication channels. • Accurately process and manage customer orders, ensuring all details are entered correctly. • Handle inbound and outbound calls to address customer concerns, provide information, and resolve issues. • Maintain detailed records of customer interactions, transactions, and feedback. • Collaborate with team members to improve service quality and ensure customer satisfaction. • Follow organizational guidelines and standards to deliver consistent and high-quality service. • Address customer complaints with empathy and provide appropriate solutions. • Monitor and prioritize tasks to meet deadlines and service-level agreements. • Provide insights and suggestions to improve customer service processes.
2026-03-05T00:00:00Z

Customer Service Representative

Durham, NC
onsite
Temporary
20.9 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Durham, North Carolina. This role is ideal for someone who thrives in fast-paced environments and has a proven track record of providing excellent service in a call center setting. You will play a key role in handling a high volume of inbound calls and ensuring customer satisfaction. Responsibilities: • Respond promptly to inbound calls and address customer inquiries with professionalism and efficiency. • Provide accurate information and resolve issues to ensure a positive customer experience. • Manage data entry tasks related to customer interactions and maintain detailed records. • Handle email correspondence to address customer concerns and follow up as needed. • Schedule appointments and coordinate with relevant departments to meet customer needs. • Process orders and ensure timely and accurate entry into the system. • Utilize Microsoft Excel and Word to organize and analyze data. • Maintain a high level of productivity while adhering to established procedures and guidelines. • Collaborate with team members to share insights and improve service quality. • Demonstrate adaptability in managing both inbound and outbound calls as required.
2026-02-27T00:00:00Z

Customer Service Representative

Georgetown, KY
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
Robert Half is looking for a motivated Customer Service Representative to join our team in Georgetown, Kentucky. This is a contract-to-permanent position, offering an excellent opportunity to grow within the organization. In this role, you will provide exceptional service, ensuring customer satisfaction through effective communication and efficient management of orders. This position requires a collaborative approach, adaptability, and the ability to thrive in a dynamic environment. Responsibilities:• Accurately process customer orders and oversee the full lifecycle, including updates and changes, to ensure timely fulfillment.• Verify shipping, billing, pricing, and purchase order details to maintain accuracy.• Maintain customer files with updated information, such as pricing, new items, delivery instructions, and address changes.• Collaborate with sales staff to provide support and address customer needs effectively.• Communicate regularly with both internal teams and external customers to resolve inquiries and issues.• Audit purchase orders for compliance with pricing, quantities, terms, and shipping instructions.• Address and document customer complaints, ensuring timely resolution.• Handle product returns following company procedures to maintain customer satisfaction.• Ensure compliance with safety, quality, and regulatory standards while adhering to company policies.• Support team members with data entry and order intake, fostering a collaborative work environment.
2026-02-23T00:00:00Z

Customer Service Representative

Wilsonville, OR
onsite
Temporary
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-02-19T00:00:00Z

Customer Service Representative

Salt Lake City, UT
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply. Responsibilities: • Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently. • Process orders and ensure data entry is completed accurately and in a timely manner. • Respond to both inbound and outbound calls with professionalism and empathy. • Maintain detailed records of customer interactions and transactions for reference and reporting. • Collaborate with team members to address customer concerns and escalate complex issues when necessary. • Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication. • Monitor and follow up on customer requests to ensure resolution and satisfaction. • Stay informed about company policies, procedures, and updates to provide consistent and accurate information. • Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
2026-02-06T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary
13 - 13 USD / Hourly
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team. Responsibilities: • Coordinate day-to-day business operations to ensure smooth and efficient workflows. • Manage hiring processes and liaise with offshore teams to meet staffing requirements. • Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy. • Collaborate with cross-functional teams to streamline operations and improve overall efficiency. • Monitor and analyze operational metrics to identify areas for improvement and implement solutions. • Support the development and execution of business strategies to achieve organizational goals. • Ensure proper documentation and reporting for all operational activities. • Facilitate effective communication between departments to align objectives and resolve issues. • Train and mentor team members to enhance their skills and knowledge. • Contribute to special projects and initiatives as needed.
2026-03-02T00:00:00Z

Customer Service Representative

Charlotte, NC
onsite
Temporary
20.25 - 20.25 USD / Hourly
Robert Half is seeking seasoned Customer Service Representatives in Charlotte, NC to support a premier client in the insurance industry. The Customer Service Representative will be responsible for inbound calls and account management, and is an excellent fit for dedicated, detail-oriented professionals. Apply to become a Customer Service Representative today! OnsiteContract-to-hire40 hours per week · Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. · Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. · Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. · Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. · Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance.
2026-02-19T00:00:00Z