262 Results for Patient Service Representative Jobs

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Patient Service Representative

Oakhurst, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare office. This fully onsite opportunity is ideal for someone who is comfortable assisting patients at the front desk, handling high-volume scheduling activity, and ensuring accurate registration and insurance details. This is a Long-term Contract position that requires flexibility with scheduling and occasional travel to nearby office locations as needed. Responsibilities:• Coordinate new and existing patient appointments, including changes, cancellations, and follow-up visits, while maintaining an organized daily schedule.• Welcome patients professionally, guide them through the check-in process, and provide support with general service-related questions.• Review and enter demographic, insurance, and other registration details accurately within the practice management system.• Communicate payment expectations clearly and collect copays or outstanding balances in accordance with office procedures.• Perform post-call and post-visit administrative work such as documenting interactions, updating records, scanning documents, and routing messages appropriately.• Assist with eligibility checks, charge-related inquiries, and other front-office tasks that help keep patient access operations running smoothly.• Support call center and front desk workflows in a fully onsite setting, managing a high standard of customer service throughout each patient interaction.• Travel to nearby offices, including East Brunswick or Old Bridge, when coverage or business needs require additional onsite support.
2026-09-23T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting. Responsibilities:<ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul>
2026-09-30T00:00:00Z

Patient Service Representative

Dublin, OH
onsite
Temporary to Hire
22.8 - 24 USD / Hourly
We are looking for a Patient Service Representative to support individuals seeking behavioral health services in Dublin, Ohio. In this contract role with potential for a permanent position, you will guide new patients through insurance coverage details, out-of-pocket costs, and self-pay responsibilities with empathy and clarity. This position is ideal for someone who understands healthcare billing and benefits and can translate complex financial information into a reassuring patient experience. Responsibilities: • Guide new patients through benefit details related to mental health services, helping them understand expected coverage and potential costs. • Review insurance information to confirm active coverage, network participation, and plan eligibility before services begin. • Explain key financial terms such as deductibles, copayments, coinsurance, out-of-pocket limits, and patient responsibility in plain language. • Support self-pay patients by discussing charges, payment expectations, and available financial options with professionalism and sensitivity. • Use payer portals, online tools, and direct insurer communication to gather accurate benefit and eligibility information. • Address billing and coverage questions by researching accounts thoroughly and escalating more complex issues when necessary. • Maintain complete and accurate records of patient conversations, benefit findings, and account updates in accordance with established procedures. • Deliver compassionate service during sensitive financial discussions while safeguarding patient confidentiality and following HIPAA standards.
2026-09-25T00:00:00Z

Patient Service Representative

Roseville, CA
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are seeking an experienced Patient Access Representative with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in Epic. This position requires excellent communication skills, attention to detail, and the ability to balance productivity, accuracy, and patient satisfaction. Key Responsibilities<ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul>
2026-09-28T00:00:00Z

Patient Service Representative

Sacramento, CA
remote
Temporary / Contract
24 - 25 USD / Hourly
We are seeking an experienced Patient Access Representative with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in Epic. This position requires excellent communication skills, attention to detail, and the ability to balance productivity, accuracy, and patient satisfaction. Key Responsibilities<ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul>
2026-09-25T00:00:00Z

Patient Service Representative

Tacoma, WA
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a Patient Service Representative to support front-desk operations for a busy clinic in Tacoma, Washington. This Contract position plays an important role in creating a smooth patient experience by coordinating administrative, billing, and referral-related activities while safeguarding confidential health information. The ideal candidate will combine strong customer service skills with attention to detail to help maintain accurate records, verify coverage, and support timely patient access to care. Responsibilities: • Review visit and encounter details for completeness before submitting documentation for billing review and follow-up. • Reconcile daily collections, maintain accurate payment records, and distribute copies of receipt activity for each business day. • Confirm insurance coverage before scheduled appointments, including applicable assistance program eligibility, and notify clinic leadership of changes that may affect the visit. • Collect patient payments, explain financial obligations, and arrange payment plans when appropriate. • Apply copay and deductible adjustments in alignment with approved sliding fee guidelines and verify that supporting documents are accurately recorded in the appropriate systems. • Respond to billing-related questions from patients, staff, and outside partners, and coordinate with the billing team to resolve outstanding issues. • Manage referrals for specialty services, imaging, and community-based resources, ensuring urgent requests are handled promptly and non-urgent requests include clear patient instructions. • Obtain prior authorizations when required by insurance plans and document referral status updates, including appointment information when available. • Monitor referral work queues and reports on a regular basis to help ensure urgent items, routine requests, and aging referrals are completed or closed within expected timeframes.
2026-10-01T00:00:00Z

Patient Access Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are hiring Patient Access Representatives to support a busy healthcare environment. This is an onsite, patient-facing position focused on registration, check-in, insurance verification, and providing a positive experience for patients.A variety of full-time, part-time, day, evening, overnight, and casual/per diem schedules may be available. Set schedules generally follow a two-week rotating schedule and may include weekend coverage depending on the shift. Shift times can range from early mornings through overnight hours, depending on the department and business need. Casual/per diem opportunities do not have a set schedule and vary based on available shifts and candidate availability.As a Patient Access Representative, you will work directly with patients throughout the registration and check-in process. Depending on the assigned area, the position may involve working at a front desk or walking to patients within the department to complete registration.
2026-09-30T00:00:00Z

Customer Service Representative

Huntsville, AL
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are seeking a detail oriented and customer-focused Customer Service Representative to join our team in Huntsville, Alabama. This in-office role is responsible for assisting customers with questions, resolving issues, processing requests, and delivering a positive service experience across phone, email, and in-person interactions. Based on general knowledge. The ideal candidate is an excellent communicator who can manage multiple priorities, maintain accurate records, and provide timely support while representing the company in a detail oriented manner. Based on general knowledge. Key Responsibilities: Respond to customer inquiries by phone, email, and in person in a timely and courteous manner. Based on general knowledge. Resolve customer concerns and escalate more complex issues when needed. Based on general knowledge. Process orders, account updates, service requests, and other administrative tasks accurately. Based on general knowledge. Maintain detailed and organized customer records in company systems. Based on general knowledge. Provide product, service, and policy information to customers. Based on general knowledge. Collaborate with internal departments to ensure prompt issue resolution and customer satisfaction. Based on general knowledge. Support general office operations and assist with additional administrative duties as assigned. Based on general knowledge.
2026-09-18T00:00:00Z

Customer Service Representative

Parsippany, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
A growing service organization in Parsippany NJ is seeking a Customer Service Coordinator to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day. Responsibilities<ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul>
2026-09-15T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.What you may do:<ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul>
2026-09-28T00:00:00Z

Customer Service Representative

Stratford, CT
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
Job Description:Our client is seeking a Customer Service Representative to join their team. This role is ideal for someone who is professional, customer-focused, and skilled at handling inquiries with efficiency and care. The Customer Service Representative will serve as a key point of contact for customers, providing support, resolving issues, and ensuring a positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with a solutions-oriented approach</li><li>Process orders, update account information, and maintain accurate customer records</li><li>Communicate clearly with internal departments to ensure customer needs are met</li><li>Follow up with customers regarding open issues or pending requests</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Deliver a high level of service while meeting performance and productivity expectations</li></ul>Qualifications:<ul><li>Previous customer service, call center, or administrative support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Comfortable using CRM systems and other business software</li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and work effectively in a fast-paced environment</li><li>High school diploma or equivalent required; additional education is a plus</li></ul>Benefits: Contract Employees are offered healthcare, 401k, Absence pay, and paid holidays
2026-10-01T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-10-01T00:00:00Z

Customer Service Representative

Strongsville, OH
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Strongsville, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who communicates with confidence, stays organized in a fast-paced environment, and can quickly become a dependable resource for customers and internal teams. The person in this role will support daily customer interactions, maintain accurate records, and help ensure orders and service requests are handled efficiently from start to finish. Responsibilities: • Respond to incoming customer calls and inquiries with professionalism, providing timely support and clear follow-up. • Enter and update customer, order, and service information accurately within company systems, including SAP and Microsoft Office tools. • Assist customers with requests related to products, order status, and general service needs while delivering a positive experience. • Prepare and maintain detailed documentation, reports, and records to support daily operations and service tracking. • Coordinate with internal departments to resolve customer issues, clarify information, and keep requests moving forward. • Manage multiple tasks throughout the day while maintaining attention to detail and meeting service expectations. • Support process-related updates and workflow changes as needed, adapting quickly to new procedures and system requirements.
2026-09-28T00:00:00Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-09-22T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-10-02T00:00:00Z

Customer Service Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Customer Service Representative to support daily client interactions and deliver excellent service across phone, email, and digital channels. This role is ideal for someone who communicates clearly, solves problems efficiently, and can manage a high volume of inquiries while maintaining accuracy and professionalism. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and other communication channels.</li><li>Resolve customer issues, complaints, and service requests in a timely and professional manner.</li><li>Maintain accurate customer records and update information in CRM or internal systems.</li><li>Process orders, requests, returns, and other service-related transactions.</li><li>Escalate complex issues to the appropriate team when needed.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Track recurring service issues and share insights to help improve customer experience and workflow efficiency.</li><li>Support high-volume service needs while maintaining attention to detail and service quality. </li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity. • Enter new information and revise existing records accurately within company databases and account management systems. • Record each conversation, status update, and planned next step to maintain complete interaction histories. • Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending. • Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors. • Coordinate with internal teams to help move account matters forward and support timely issue resolution. • Achieve established targets for call activity, service quality, productivity, and customer experience.
2026-09-17T00:00:00Z

Customer Service Representative

Hartford, CT
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions for a Contract position based in Hartford, Connecticut. This role is ideal for someone who communicates clearly, handles a steady volume of inquiries with professionalism, and provides dependable service across phone-based channels. The position focuses on assisting customers, processing requests accurately, and helping ensure a smooth and positive service experience. Responsibilities: • Respond to incoming customer calls and address questions, concerns, and service needs in a timely and courteous manner. • Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve outstanding issues. • Enter orders and customer information into internal systems with a high level of accuracy and attention to detail. • Guide customers through products, services, and next steps while delivering clear and helpful information. • Document interactions thoroughly so records remain complete and up to date for future reference. • Resolve routine service issues independently and escalate more complex matters to the appropriate team when necessary. • Maintain consistent service quality while managing multiple inquiries in a fast-paced call center environment.
2026-09-30T00:00:00Z

Customer Service Representative

Nashua, NH
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order processing. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring requests are handled accurately and efficiently. The role involves responding to inbound inquiries, making outbound follow-ups when needed, and entering order details with a strong focus on service quality and accuracy. Responsibilities: • Respond to incoming customer calls and provide timely, attentive assistance for questions, requests, and issue resolution. • Place outbound calls as needed to confirm details, provide updates, or follow up on open customer matters. • Enter customer orders into internal systems with careful attention to accuracy and completeness. • Maintain clear records of customer interactions, order activity, and next steps within the appropriate tools. • Coordinate with internal teams to address service concerns and help ensure prompt resolution of customer needs. • Communicate product, order, or account information in a clear and courteous manner. • Monitor open requests and take action to keep customer issues moving toward completion.
2026-10-02T00:00:00Z

Customer Service Representative

Bloomington, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers. Responsibilities:• Provide timely and professional assistance to customers, clients, and team members.• Perform a variety of administrative and operational support duties as needed.• Build and maintain positive relationships through strong communication and customer service skills.• Collaborate with team members and other departments to support business operations.• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.
2026-09-30T00:00:00Z

Customer Service Representative

Austin, TX
onsite
Temporary / Contract
21 - 25 USD / Hourly
As a Customer Service Representative I (CSR), you'll be the first point of contact for employees of our client organizations, answering incoming calls to a primary customer service line and helping members get their questions and concerns resolved. You'll use your research and troubleshooting skills to make sure every issue is handled accurately, and every member leaves the interaction satisfied. This is a contract position starting immediately and running through the last week of October. What you'll do • Respond to inbound and outbound customer contacts regarding benefits, service requests, and general support needs.• Investigate reported issues, identify root causes, and provide timely solutions or next-step guidance.• Deliver clear instructions and training to users so they can better understand processes, tools, and benefit-related functions.• Review customer concerns carefully and document interactions with accuracy and attention to detail.• Provide desk-side assistance when needed to troubleshoot user issues and restore normal operations.• Support customers through clear and attentive communication that builds confidence and ensures a positive service experience.• Research questions that require additional analysis and follow through until an appropriate resolution is reached.<ul><li> Coordinate with internal teams when issues need escalation or specialized support.</li></ul>
2026-10-01T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
25.175 - 29.15 USD / Hourly
We are looking for a customer-focused individual to join a growing team in Teaneck, New Jersey as a Customer Service Representative. This Long-term Contract position is ideal for someone who can confidently support billing and payment-related inquiries while delivering clear, consistent service across every interaction. The role offers collaborative training, hands-on customer support work, and the opportunity to assist clients with online payment tools, account questions, and issue resolution in a fast-paced environment. Responsibilities: • Guide customers through the online payment platform, including one-time payments and recurring payment setup. • Clarify billing and payment process updates for customers and answer questions related to account changes. • Investigate payment or invoice concerns, resolve routine issues, and route more complex matters to the appropriate team. • Support billing activities by assisting with accounts receivable inquiries, reconciliation questions, and credit-related account concerns. • Maintain accurate records of customer conversations, account adjustments, and completed resolutions within company systems. • Partner with teams across financial services, billing, credit, sales, operations, and customer experience to address customer needs effectively. • Manage challenging interactions with patience and care while working toward practical solutions. • Identify recurring service issues or process gaps and share trends with leadership for follow-up. • Assist customers during the move from BillTrust to the MyIWS payment solution by explaining updates and providing portal support.
2026-09-17T00:00:00Z

Customer Service Representative

Cornelius, NC
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are looking for a Remote Customer Service Representative who is available to work Pacific (5am-2pm EST) or Mountain (6am-3pm EST) time as normal business hours to join a growing real estate property and facilities management organization in North Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, resolving issues efficiently, and learning the operational side of an online auction and e-commerce environment. In this role, you will support day-to-day customer interactions, assist with administrative and account-related tasks, and contribute to a reliable, positive experience for clients using the platform. Responsibilities:• Respond to customer questions, account concerns, and service issues through clear and thorough communication.• Navigate the company’s online auction platform and internal tools to research problems and provide accurate solutions.• Diagnose customer-related issues across connected systems and determine the appropriate next steps for resolution.• Escalate more complex situations when needed, using sound judgment to protect the customer experience and business operations.• Review auction listings before launch to confirm accuracy, completeness, and overall quality.• Track receivables activity and assist with invoice follow-up to support timely customer payments.• Contribute to the development of consistent support procedures that improve service quality and efficiency.• Partner with technical teams to communicate recurring issues and help prioritize platform updates or fixes.• Build strong relationships with customers by delivering dependable support and encouraging ongoing engagement.
2026-10-02T00:00:00Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Madison, Wisconsin through a Long-term Contract opportunity. This position focuses on delivering helpful, timely service to callers while accurately processing customer information and orders. The ideal candidate is comfortable working in a call center setting, handling a steady volume of inbound interactions, and providing attentive support across multiple customer needs. Responsibilities: • Respond to incoming calls with empathy and a strong focus on customer satisfaction. • Enter orders and customer details accurately while maintaining organized and up-to-date records. • Assist individuals with questions, requests, and service-related concerns in a clear and efficient manner. • Manage high-volume call activity in a structured call center environment while meeting service expectations. • Place outbound calls when follow-up is needed to confirm information, resolve issues, or provide updates. • Document customer interactions thoroughly to ensure continuity and accurate account handling.
2026-10-01T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul>
2026-09-25T00:00:00Z

262 results for Patient Service Representative jobs