<p>We are looking for a skilled and detail-oriented Patient Service Representative to join our team in Syracuse, New York. This is a Contract-to-permanent position within the healthcare industry, offering an excellent opportunity to contribute to patient care and administrative efficiency. The ideal candidate will play a vital role in ensuring smooth clinic operations and providing exceptional service to patients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare patient charts by printing facesheets, organizing documents into folders, and gathering required consult materials.</p><p>• Ensure all necessary clinical information is readily available for patient visits.</p><p>• Submit and monitor the status of Release of Information forms generated during the checkout process.</p><p>• Actively manage and maintain a full schedule for Nurse Practitioners to optimize clinic operations.</p><p>• Provide backup support for patient check-in processes as needed.</p><p>• Coordinate schedules and appointments to enhance workflow and minimize disruptions.</p><p>• Utilize CRM tools such as EPIC for accurate record-keeping and patient data management.</p><p>• Answer inbound calls professionally and assist with patient inquiries.</p><p>• Generate charts and graphs to support reporting and documentation needs.</p>
<p><strong><em><u>**Please do not apply unless you have prior medical experience checking patients in and out at the front desk and general knowledge regarding insurances. This is a Must-Have!**</u></em></strong></p><p><br></p><p><strong>Job Title: </strong>Patient Service Representative (Temporary-to-Hire)</p><p><strong>Location: </strong>Yardley, PA</p><p><strong>Schedule: </strong>35-40 hours per week (shifts vary between 6:30 AM – 7:00 PM)</p><p><strong>Contract Length: </strong>Minimum of 12 weeks, with potential for extension or permanent placement</p><p><br></p><p><strong>Job Summary:</strong></p><p>A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a full-time temporary-to-hire opportunity. This role is essential in ensuring smooth and professional front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and triage a high volume of incoming phone calls in a timely and professional manner</li><li>Schedule patient appointments and ensure efficient calendar management</li><li>Verify, secure, and maintain both initial and ongoing health insurance coverage for patients</li><li>Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services</li><li>Document and update patient information accurately in internal systems</li><li>Collaborate with clinical and administrative teams to ensure a seamless patient experience.</li></ul>
We are looking for a dedicated Patient Service Representative to join our team in Syracuse, New York. In this role, you will provide exceptional support to patients by managing their scheduling, registration, and service needs. This is a Contract-to-permanent opportunity within the healthcare industry, offering a chance to make a meaningful impact on patient experiences.<br><br>Responsibilities:<br>• Coordinate patient scheduling to ensure timely and efficient appointments.<br>• Assist patients with inquiries and provide clear information about services.<br>• Facilitate patient registration by accurately collecting and verifying required information.<br>• Deliver excellent customer service in a call center environment, addressing patient concerns promptly.<br>• Maintain accurate records and documentation in compliance with healthcare standards.<br>• Collaborate with healthcare staff to ensure seamless operations and patient satisfaction.<br>• Handle sensitive patient information with confidentiality and professionalism.<br>• Resolve scheduling conflicts and patient issues effectively.<br>• Support patients in navigating healthcare processes and procedures.<br>• Uphold organizational standards for patient care and service quality.
<p>We are looking for a Patient Service Representative (Medical Receptionist) to join our team in San Francisco, California. In this contract position, you will play a vital role in ensuring patients receive timely and compassionate support as they navigate mobility equipment services. This role requires excellent customer service skills, attention to detail, and the ability to handle sensitive situations with care.</p><p><br></p><p>This is a contract to hire opportunity! </p><p>8AM-4:30PM Monday-Friday </p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist patients and caregivers who visit the facility, addressing their needs with professionalism.</p><p>• Coordinate the intake process by collecting patient information, medical documentation, and insurance details.</p><p>• Verify insurance eligibility and benefits for mobility equipment, ensuring all required information is accurate.</p><p>• Submit pre-authorization requests to insurance providers and track approvals to keep patients informed.</p><p>• Collaborate with internal teams to match patient needs with the appropriate equipment and schedule evaluations or fittings.</p><p>• Arrange delivery or pickup of mobility equipment, ensuring timely and accurate service.</p><p>• Maintain detailed patient records while adhering to compliance standards.</p><p>• Provide billing support by ensuring that all documentation is complete for claims processing.</p><p>• Communicate empathetically with patients and caregivers, especially those in vulnerable situations.</p><p>• Work closely with healthcare providers and physician offices to obtain missing documentation.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013308449**</p><p><br></p>
<p>We are looking for a Patient Service Representative to join our team. In this role, you will be the primary point of contact for patients, helping them understand and resolve their account balances. We're looking for someone with excellent communication skills who can provide a positive and empathetic experience for every patient.</p><p><br></p><p>Hours: Monday - Friday 8am - 5pm</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li>Answer customer calls with a positive and professional attitude.</li><li>Provide accurate and helpful information.</li><li>Efficiently resolve customer issues and concerns.</li><li>Document customer interactions and update account records.</li><li>Maintain an energetic and upbeat demeanor throughout the workday</li><li>Uphold a positive, self-motivated attitude while complying with all regulations and agreements.</li><li>Utilize strong organizational, communication, and computer skills, including expertise in Microsoft Office.</li><li>Build and maintain positive relationships with clients, colleagues, and management to protect the company's reputation.</li></ul>
<p>Our client is hiring for <strong>Patient Support Representatives</strong>! The <strong>Patient Support Representative</strong> is a contract to hire opportunity that begins in December. The <strong>Patient Support Representative </strong>will work M-F 8:30AM-4:30PM PST.</p><p><br></p><p>· Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance</p><p>· Multi-task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines</p><p>· Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate</p><p>· Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues</p><p>· Recognizes financial, medical and legal risks based on data collected during customer interactions and follows appropriate procedures</p>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
<p>Our client is hiring for <strong>Patient Support Representatives</strong>! The <strong>Patient Support Representative</strong> is a contract to hire opportunity that begins in December. The <strong>Patient Support Representative </strong>will work M-F 8:30AM-4:30PM PST.</p><p><br></p><p>· Meet the performance goals established for the position in the areas of patient satisfaction, accuracy, quality, and attendance</p><p>· Multi-task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines</p><p>· Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate</p><p>· Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues</p><p>· Recognizes financial, medical and legal risks based on data collected during customer interactions and follows appropriate procedures</p>
We are looking for a dedicated Customer Service Representative to join our team in Lewes, Delaware. In this Contract-to-Permanent position, you will play a vital role in ensuring seamless patient access and delivering exceptional customer service. Your responsibilities will include managing patient information, verifying compliance, and facilitating accurate medical record assignments.<br><br>Responsibilities:<br>• Assign accurate medical record numbers (MRNs) and ensure compliance with medical necessity and related regulations.<br>• Provide clear instructions to patients and collect essential insurance details to support smooth administrative processes.<br>• Handle physician orders efficiently and utilize overlay tools to maintain data accuracy.<br>• Conduct pre-registration of patient accounts, including outbound and inbound calls to gather demographic, insurance, and financial information.<br>• Inform patients about their financial liabilities, including payment plans, and process point-of-service collections.<br>• Manage past-due balances and offer payment options to ensure financial clarity for patients.<br>• Deliver excellent customer service, maintaining high performance standards as measured by Press Ganey.<br>• Collaborate with internal teams to ensure operational efficiency and resolve patient inquiries promptly.<br>• Utilize systems such as Allscripts and Epic EMR to manage patient data effectively.
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
<p>We are looking for an Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Entry level applies welcome! Must have some healthcare experience! </p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.</p>
<p>We are looking for a detail-oriented Patient Services Representative to join our team in Santa Rosa, California. In this contract position, you will play a vital role in supporting patients and their families by providing financial guidance, coordinating admissions, and ensuring smooth front-end processes. This role requires strong communication skills, a proactive approach to resolving account issues, and a commitment to delivering excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Conduct patient interviews to collect necessary information and verify insurance coverage for admissions.</p><p>• Coordinate and process all admissions paperwork while ensuring timely communication with relevant departments.</p><p>• Provide financial counseling to patients and their families, offering payment options and resolving inquiries regarding billing and admissions.</p><p>• Set up payment arrangements for self-pay patients, collect co-payments, and manage patient valuables during their stay.</p><p>• Verify insurance details and eligibility for government programs to ensure accurate billing and reimbursement.</p><p>• Collaborate with nursing units, physicians, social workers, and case managers to address patient financial needs.</p><p>• Analyze high-dollar accounts to reduce denials and increase reimbursements through proactive assessments.</p><p>• Maintain knowledge of charity care processing, federal poverty guidelines, and indigent criteria to support patients in need.</p><p>• Generate price estimates, review charge description master data, and manage daily, weekly, and monthly financial reports.</p><p>• Handle incoming calls professionally and provide timely assistance to patients and other stakeholders.</p>
<p>If you’ve ever wanted to combine your administrative skills with the chance to truly make an impact in people’s lives, this opportunity is for you. Our client, a growing <strong>medical services provider in San Marcos</strong>, is seeking a <strong>Customer Service Representative</strong> who will provide compassionate, efficient, and professional support to patients, families, and providers. Healthcare is fast-paced, complex, and often stressful for the people navigating it. Patients rely on a system that is not always easy to understand — insurance claims, authorizations, billing, and appointment scheduling can quickly become overwhelming. That’s why this role is so critical: as a Customer Service Representative, you’ll act as both guide and advocate, helping patients get the answers they need and ensuring they feel cared for from the very first call.</p><p><br></p><p>You’ll work closely with clinical staff, billing teams, and insurance providers to untangle issues and make the process smoother for everyone involved. Every conversation is an opportunity to make a positive difference.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the first point of contact for patients and providers by phone and email.</li><li>Answer questions related to scheduling, billing, and insurance verification with patience and clarity.</li><li>Research and resolve claims-related issues, including prior authorizations, coding questions, and payment discrepancies.</li><li>Keep detailed, accurate records in the patient management system to ensure smooth communication between departments.</li><li>Partner with clinical and administrative teams to provide timely updates and follow-up to patients.</li><li>Maintain confidentiality while handling sensitive medical and financial information.</li></ul>
We are looking for a dedicated Patient Access Representative to join our team in Templeton, California. This contract position involves assisting patients with the coordination of outpatient services, verifying registration details, and handling financial responsibilities. If you enjoy providing exceptional customer service in a healthcare setting, this role offers the opportunity to contribute to the well-being of the local community.<br><br>Responsibilities:<br>• Coordinate outpatient services and programs, ensuring all scheduling and registration steps are completed efficiently.<br>• Collect and verify patients' financial responsibility, including insurance coverage and payment details.<br>• Provide clerical support, including maintaining accurate files and documentation.<br>• Update patient status changes in the computer system to ensure accurate records.<br>• Follow established procedures and guidelines to manage routine tasks effectively.<br>• Assist patients with scheduling appointments and addressing inquiries regarding medical coverage.<br>• Ensure compliance with organizational requirements, including vaccination policies and E-Verify.<br>• Support the team in delivering exceptional care across various medical and outpatient services.<br>• Collaborate with healthcare professionals to ensure seamless patient access and service delivery.<br>• Maintain confidentiality and accuracy in handling sensitive financial and patient information.
<p>We are seeking a <strong>Patient Access Representative (Outpatient)</strong> to join a dedicated healthcare team on the scenic Central California Coast. This is a unique opportunity for someone interested in a fast-paced healthcare setting while enjoying the benefits of a coastal lifestyle. As a <strong>Patient Access Representative</strong>, you will be at the frontline of outpatient services, ensuring a seamless experience for patients while managing key administrative responsibilities.</p><p><br></p><p><strong>Schedule: </strong>Monday through Friday, 8 AM – 5 PM PST</p><p><strong>Location:</strong> On-site (San Luis Obispo, CA)</p><p><strong>Pay:</strong> $24.00 hr.</p><p><strong>Dress Code:</strong> Business casual</p><p><br></p><p>Responsibilities:</p><ul><li>Facilitate the patient admission and discharge process</li><li>Collect and verify patient registration and financial information</li><li>Coordinate and schedule outpatient services and appointments</li><li>Confirm appointments and provide patients with accurate instructions</li><li>Answer phones and respond to inquiries with professionalism</li><li>Maintain accurate and up-to-date patient files and records</li><li>Input patient status changes in the computer system</li><li>Provide general clerical and administrative support</li></ul>
We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This Contract position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail.<br><br>Responsibilities:<br>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.<br>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.<br>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.<br>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.<br>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.<br>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.<br>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.<br>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.<br>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.<br>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.
<p>Our client is hiring experienced <strong>Customer Service Representatives</strong> in a contract to hire capacity to support our <strong>Texas-based Call Center</strong> operations. This role focuses on assisting members enrolled in <strong>Texas Medicaid programs</strong>, including <strong>STAR, CHIP</strong>, and <strong>Home Health Care Services (HHCS)</strong>. If you have <strong>1+ years of healthcare call center experience</strong> and are passionate about helping families navigate their healthcare benefits and <strong>are a Texas resident</strong>, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound calls from members, providers, and caregivers regarding <strong>Texas Medicaid</strong> benefits, claims, authorizations, and provider details.</li><li>Provide accurate information on <strong>STAR, CHIP</strong>, and <strong>HHCS</strong> services.</li><li>Assist with pre-authorizations and explain coverage details.</li><li>Document all interactions in the system with accuracy and professionalism.</li><li>Resolve member concerns with empathy and efficiency.</li><li>Stay current on Texas Medicaid updates and Dell Children’s policies.</li><li>Maintain HIPAA compliance and patient confidentiality.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p>✅ <strong>Required:</strong></p><ul><li><strong>Minimum 1 year of healthcare call center experience</strong>, preferably with <strong>Texas Medicaid</strong>.</li><li>Must be a <strong>Texas resident</strong>.</li><li>Familiarity with <strong>Texas Medicaid</strong>, STAR, CHIP, and HHCS.</li><li>Strong understanding of medical terminology, CPT/HCPCS codes, and diagnosis codes.</li><li>Excellent verbal and written communication skills.</li><li>Ability to manage high call volumes and navigate stressful situations calmly.</li><li>Proficient in computer systems and call tracking tools.</li></ul><p>✅ <strong>Preferred:</strong></p><ul><li>Associate’s Degree or equivalent healthcare-related education.</li><li>Experience working with Dell Children’s or similar pediatric healthcare systems.</li><li>Bilingual (English/Spanish) is a plus.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><ul><li><strong>Remote-first</strong> role with occasional in-office meetings or training sessions.</li><li>Standard business hours: <strong>8 AM–5 PM CST</strong>, Monday through Friday.</li></ul><p><br></p><p><strong>Apply today</strong> to join a compassionate team making a difference in the lives of Texas families!</p><p><br></p><p><br></p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for a dedicated Patient Access Representative to join our team in San Luis Obispo, California. This contract position focuses on facilitating the coordination of outpatient services while ensuring the accuracy of patient registration and financial information. The role requires attention to detail, strong organizational skills, and the ability to provide excellent clerical support in a healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate outpatient services and schedules, ensuring timely and accurate appointments.</p><p>• Verify and complete patient registration information, maintaining compliance with organizational policies.</p><p>• Collect and process patients' financial responsibilities, including payments and insurance-related data.</p><p>• Provide clerical support by maintaining files, updating patient records, and ensuring accurate documentation.</p><p>• Input status changes into the computer system, ensuring data integrity and real-time updates.</p><p>• Communicate effectively with patients to address inquiries regarding appointments and financial coverage.</p><p>• Follow established procedures and guidelines to ensure smooth daily operations.</p><p>• Assist in maintaining compliance with vaccination and organizational safety requirements.</p><p>• Participate in processes related to E-Verify and provide necessary documentation when required.</p><p>• Collaborate with healthcare teams to support efficient patient access and care delivery.</p>
<p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on first shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
<p>We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this Contract-to-permanent position, you will play a key role in supporting patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent opportunity to bring your communication skills and problem-solving abilities to the healthcare industry. </p><p><br></p><p>** two weeks of training M-F 9-5 then the shift is 12pm-8pm</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Make outbound calls to follow up on patient needs and provide timely updates.</p><p>• Accurately process and manage order entries, ensuring all details are documented correctly.</p><p>• Collaborate with team members to resolve customer issues and provide solutions.</p><p>• Maintain a thorough understanding of company policies and procedures to deliver consistent and accurate information.</p><p>• Utilize call center tools and systems to track and manage customer interactions.</p><p>• Uphold a high standard of service quality to enhance the patient experience.</p><p>• Identify opportunities for process improvements to streamline customer service operations.</p><p>• Communicate effectively with patients, healthcare providers, and internal teams to ensure a cohesive approach.</p><p>• Adhere to company guidelines and compliance standards in all interactions.</p>
We are looking for a detail-oriented Patient Access Specialist to join our team on a contract basis in Miramar Beach, Florida. In this role, you will ensure smooth and efficient patient registration processes while providing excellent support to patients and healthcare staff. This position involves a mix of desk work and hands-on tasks, making it ideal for professionals who thrive in dynamic environments.<br><br>Responsibilities:<br>• Welcome and check in patients upon arrival, ensuring all necessary documentation is completed.<br>• Retrieve and review medical orders to support accurate patient registration and scheduling.<br>• Conduct financial clearance for procedures, including basic medical coding tasks.<br>• Schedule patients for laboratory tests and other healthcare services.<br>• Determine appropriate registration pathways, such as LabCorp or Ascension, based on patient needs.<br>• Maintain accurate records and data entry to streamline administrative workflows.<br>• Collaborate with healthcare providers and staff to address patient inquiries and resolve registration issues.<br>• Perform occasional off-desk tasks to support operational needs and enhance patient care.
<p>We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
A Hospital located in the San Fernando Valley is looking to add a Hospital Patient Account Rep to the team. The Hospital Patient Account Rep will be responsible for overseeing billing and collection processes within a hospital setting. The Hospital Patient Account Rep will also be responsible for managing Medicare managed care, commercial, PPO/HMO and Medical managed care.<br><br>Responsibilities:<br>• Conduct hospital billing and collection processes with accuracy and efficiency<br>• Handle Medicare managed care, commercial, PPO/HMO, and Medical managed care<br>• Provide training for Collector I positions<br>• Appeals and denials management.<br>• Engage in Appeals, Billing Functions, Claim Administration, and Collection Processes as part of the role<br>• Oversee the management of insurance correspondence and maintain accurate records<br>• Monitor patient accounts and take appropriate action to collect insurance payments.
<p>We are currently seeking dedicated <strong>Patient Registration</strong> professionals to join our team in multiple areas of care. The <strong>Patient Registration</strong> role is essential for ensuring smooth patient flow and excellent customer service across various medical settings. This position offers competitive pay based on experience and provides opportunities to contribute in fast-paced and rewarding healthcare environments.</p><p>Available Shifts (3 Openings)</p><p><br></p><p><strong>Shift 1: Emergency Room (ER)</strong></p><ul><li>Sunday, Monday, Tuesday | 6:00 PM – 6:00 AM</li><li>Wednesday | 6:00 PM – 12:00 AM</li></ul><p><strong>Shift 2: Surgery Center (Outpatient)</strong></p><ul><li>Monday – Friday | 4:15 AM – 12:45 PM (No weekends)</li><li>OR Monday – Friday | 7:30 AM – 4:00 PM (No weekends)</li></ul><p><strong>Shift 3: Cath Lab/Heart Surgery Area (Outpatient)</strong></p><ul><li>Monday – Friday | 7:30 AM – 4:00 PM (No weekends)</li><li>OR Monday – Friday | 8:30 AM – 5:00 PM (No weekends)</li></ul><p>Pay Rate</p><ul><li>$18/hour for 1–2 years of relevant experience</li><li>$20/hour for 3+ years of relevant experience</li></ul><p>Responsibilities</p><ul><li>Greet and register patients accurately and efficiently</li><li>Manage patient scheduling and appointment coordination</li><li>Support clinical staff with administrative tasks as needed</li><li>Ensure compliance with patient confidentiality and HIPAA regulations</li><li>Deliver excellent customer service to patients and families</li><li>Maintain accurate records and filing systems</li></ul><p><br></p>
