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297 results for Patient Service Representative jobs

Patient Account Representative

Indianapolis, IN
remote
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a detail-oriented, empathetic communicator to join our high-volume Patient Financial Services team. If you can navigate the complexities of medical billing and explain an EOB (Explanation of Benefits) to a patient with clarity and patience, we want to hear from you. As a Patient Account Representative, you are the primary point of contact for patients regarding their financial obligations. You’ll handle a high volume of inbound calls, acting as a bridge between healthcare providers, insurance companies, and patients to resolve billing inquiries and secure payments. Key Responsibilities<ul><li>Patient Advocacy: Handle inbound calls professionally, addressing concerns regarding outstanding balances, insurance denials, and payment plans.</li><li>Billing Expertise: Interpret and explain medical bills, insurance coverage, and EOBs to patients.</li><li>Problem Solving: Research account discrepancies and coordinate with the coding/billing departments to correct errors.</li><li>Financial Processing: Process credit card payments and establish recurring payment arrangements.</li><li>Documentation: Maintain precise, real-time records of all patient interactions in our billing system.</li></ul>Work Environment & Schedule<ul><li>Location: 100% Fully Remote (Must reside and work within the United States).</li><li>Hours: Must be available to work a shift within the window of Monday – Friday: 8:00 AM – 6:00 PM EST.</li><li>Home Office: Must have a dedicated, quiet workspace free from distractions.</li><li>Connectivity: High-speed, reliable internet is required. Your workspace must have a direct ethernet plug-in (hardwired connection) to ensure call quality and security; Wi-Fi is not permitted for this role.</li></ul>
2026-05-13T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary / Contract
22.12 - 29.81 USD / Hourly
A Hospital in Van Nuys is in the need of an experienced Patient Account Representative to join our team in Van Nuys, California. In this role, the Patient Account Representative will utilize your expertise in hospital billing and collections to ensure seamless revenue cycle operations. This is a Contract to permanent position, offering the opportunity to transition into a permanent role based on performance and organizational needs. Responsibilities:• Manage hospital billing and collections processes, ensuring accuracy and compliance with regulations.• Handle Medicare managed care, commercial insurance, and medical managed care accounts.• Investigate and resolve medical billing denials and appeals to recover outstanding payments.• Process claims for hospital inpatient and outpatient services with a focus on maximizing reimbursement.• Collaborate with insurance carriers, patients, and internal teams to address billing inquiries and disputes.• Monitor accounts receivable to identify and prioritize collections efforts.• Utilize knowledge of HMO and PPO plans to navigate complex insurance requirements.• Support training initiatives for entry level team members in Collector I positions.• Maintain detailed records of collections activities and prepare reports for management.• Ensure adherence to hospital revenue cycle policies and procedures.
2026-04-25T00:00:00Z

Patient Account Representative

Indianapolis, IN
onsite
Temporary to Hire
22 - 24 USD / Hourly
Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process. Hours: Choice of Monday-Friday 8am – 5pm OR 4 10-hour shifts within Monday-Friday Responsibilities for the position include the following:<ul><li>Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation</li><li>Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options</li><li>Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines</li><li>Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections</li><li>Maintain confidentiality and adhere to HIPAA standards in all activities</li><li>Document all patient account activity in internal systems accurately</li><li>Provide a positive, empathetic experience for patients and colleagues</li></ul>
2026-05-08T00:00:00Z

Patient Account Representative

Holyoke, MA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
Our client in Holyoke, Massachusetts is seeking a Patient Account Representative for a contract opportunity. This role is ideal for a detail-oriented professional with experience in healthcare revenue cycle operations, patient billing, insurance follow-up, and account resolution.The Patient Account Representative will play a key role in supporting patient financial services by ensuring timely and accurate processing of patient accounts, resolving billing discrepancies, and delivering excellent service to patients and payers.Key Responsibilities<ul><li>Review, research, and resolve patient account balances</li><li>Process patient billing and follow up on outstanding claims and payments</li><li>Work with insurance companies to verify claim status, resolve denials, and secure reimbursement</li><li>Communicate with patients regarding account balances, billing questions, and payment arrangements</li><li>Maintain accurate documentation of account activity in the billing system</li><li>Investigate and resolve discrepancies related to insurance, payments, adjustments, and patient demographics</li><li>Ensure compliance with healthcare billing regulations, payer guidelines, and company procedures</li><li>Collaborate with internal departments to support efficient revenue cycle operations</li></ul>We are looking for a Patient Account Representative to support billing operations for a healthcare organization in Holyoke, Massachusetts. This Long-term Contract position is ideal for someone who can manage patient account inquiries, work closely with insurance-related processes, and maintain accuracy across billing activities. The role focuses on resolving account concerns, supporting timely reimbursement, and communicating clearly with both internal teams and patient families. Responsibilities:• Investigate patient account discrepancies and take appropriate steps to bring issues to resolution.• Submit authorization requests to insurance carriers and monitor outstanding approvals or updates as needed.• Review billing and coverage information, obtain missing details, and make corrections to ensure records are complete and accurate.• Handle electronic claim processing with close attention to timeliness and data accuracy.• Conduct accounts receivable follow-up activities to help reduce aging balances and support collections.• Communicate with staff members and patient families to address questions and provide clear updates on billing-related matters.• Maintain accurate documentation of account actions, insurance activity, and follow-up efforts within billing systems.
2026-05-13T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary to Hire
22.01 - 28.19 USD / Hourly
A Large Healthcare Company located in the San Fernando Valley is in the immediate need of a Patient Account Representative. The Patient Account Representative is ideal for someone that had 2+ years of experience in medical billing and/or collections. The Patient Account Representative will be responsible for managing patient accounts, resolving billing issues, processing payments, and working with patients, insurers, and internal departments to ensure accurate and timely account resolution. Key Responsibilities:<ul><li>Review and manage patient accounts to ensure accurate billing and timely follow-up</li><li>Contact insurance companies, patients, and hospital departments regarding claim status, payment issues, and account discrepancies</li><li>Process payments, adjustments, refunds, and account updates in accordance with hospital policies</li><li>Investigate and resolve denied, underpaid, or unpaid claims</li><li>Assist patients with billing questions, payment arrangements, and financial responsibility explanations</li><li>Maintain accurate documentation of account activity in billing and hospital systems</li><li>Ensure compliance with HIPAA, hospital policies, and applicable billing regulations</li><li>Support month-end reporting and account reconciliation activities as needed</li></ul>
2026-05-13T00:00:00Z

Patient Access Representative

Santa Cruz, CA
onsite
Temporary / Contract
20 - 25 USD / Hourly
The Patient Access Representative plays a critical role in helping patients connect to care. You will be a trusted point of contact, supporting inbound calls, scheduling needs, and general inquiries while navigating multiple systems. This role is ideal for someone who thrives in a high‑volume setting and enjoys helping patients move easily through the healthcare process.
2026-05-09T00:00:00Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-04-10T00:00:00Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17 - 20 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-05-04T00:00:00Z

Medical Customer Service Representative

Roanoke, VA
onsite
Temporary / Contract
17 - 19 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Roanoke, Virginia. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-05-12T00:00:00Z

Medical Customer Service Representative

Lewiston, ME
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-05-12T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
20 - 24 USD / Hourly
Our client in the manufacturing industry is seeking a Customer Service Representative / Order Entry Specialist for a contract-to-hire opportunity. This role is heavily focused on high-volume order entry in SAP and requires strong customer support experience in a fast-paced manufacturing environment. The ideal candidate will have experience working with SAP, Salesforce, and another ERP system, along with excellent communication and problem-solving skills. Based on general knowledge. Key Responsibilities:<ul><li>Enter and process a high volume of customer orders accurately in SAP.</li><li>Manage order status, updates, changes, and shipment coordination to ensure timely delivery. </li><li>Serve as the primary point of contact for customers regarding order inquiries, product availability, pricing, and delivery timelines. </li><li>Use Salesforce to track customer interactions, update account information, and maintain detailed records.</li><li>Work cross-functionally with sales, production, warehouse, and logistics teams to resolve order and service issues. </li><li>Review and verify purchase orders, pricing, and product details for accuracy before order release. </li><li>Troubleshoot and resolve customer concerns related to shipments, returns, backorders, and invoicing. </li><li>Maintain accurate data across ERP systems and internal platforms. </li></ul>
2026-05-04T00:00:00Z

Customer Service Representative

Sand Springs, OK
onsite
Temporary to Hire
24 - 28 USD / Hourly
Job Title: Customer Service RepresentativeLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction. Key Responsibilities:Process and manage customer orders from entry through fulfillment, including order changes and updatesConfirm orders via phone, email, or EDI and communicate any changes promptlyVerify shipping, billing, pricing, and purchase order details for accuracyMaintain and update customer records, including pricing, product details, and delivery instructionsCollaborate with internal teams and support sales staff to ensure smooth order fulfillmentCommunicate effectively with customers regarding order status, issues, and resolutionsAudit purchase orders for accuracy, including pricing, quantities, and termsHandle customer inquiries, complaints, and product returns in a timely and professional mannerEnsure compliance with company policies, safety standards, and regulatory requirementsSupport team members with order intake and data entry as needed
2026-05-12T00:00:00Z

Customer Service Representative

Crandon, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Crandon, Wisconsin on a contract basis. In this role, you will provide outstanding service to clients and ensure smooth application processing. This position offers an opportunity to work in the non-profit sector while utilizing your customer service and administrative skills. Responsibilities:• Process applications efficiently and accurately, ensuring all required information is complete.• Respond to inquiries and provide detailed assistance to clients over phone and email.• Manage inbound and outbound calls, addressing client needs and concerns promptly.• Maintain organized records and documentation for all processed applications.• Collaborate with team members to ensure smooth workflows and consistent service delivery.• Navigate computer systems to input, update, and retrieve data as required.• Deliver attentive and empathetic customer service tailored to each client’s situation.• Support administrative tasks such as data entry and order processing.• Monitor and prioritize tasks to meet deadlines and maintain high-quality standards.• Uphold confidentiality and compliance with organizational policies and procedures.
2026-05-05T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

San Leandro, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired. Key Responsibilities:<ul><li>Order Processing: Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li>Customer Experience: Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li>Issue Resolution: Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li>Attention to Detail: Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li>Reliability: Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Hollister, CA
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for an experienced and welcoming Customer Service Representative to support daily front-desk operations in California. This Long-term Contract position is ideal for someone who enjoys interacting with people, creating a positive visitor experience, and handling a variety of administrative tasks in an onsite setting. The right candidate will be comfortable balancing customer-facing responsibilities with behind-the-scenes coordination while maintaining a detail-oriented approach throughout the day. Responsibilities: • Welcome visitors warmly, assess their needs, and connect them with the appropriate sales representative or team member. • Schedule and confirm appointments, ensuring calendars remain organized and guest visits are handled efficiently. • Maintain a hospitable front-office experience by offering refreshments such as snacks and bottled water to guests. • Support day-to-day administrative assignments, including general office coordination and special projects as needed. • Contact food truck vendors to request pricing, compare options, and gather information for onsite planning purposes. • Monitor communications and respond promptly to inquiries using email, calendar tools, and other office systems. • Keep reception and guest areas orderly, detail-oriented, and ready to receive visitors throughout the day.
2026-05-11T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
Healthcare customer service requires more than just answering questions—it requires clarity, patience, and precision. We are seeking a Customer Service Representative to support a growing healthcare organization in San Diego. This role focuses on assisting patients with scheduling, insurance inquiries, and general support while ensuring a high level of professionalism and confidentiality. This is a great opportunity for someone who enjoys structured processes but also values meaningful interactions with people. RESPONSIBILITIES<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist patients with appointment coordination and follow-ups</li><li>Verify insurance information and explain basic coverage details</li><li>Maintain accurate patient records within electronic systems</li><li>Resolve patient concerns or escalate issues appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and company policies</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Las Vegas, NV
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Las Vegas, Nevada. This Long-term Contract opportunity is ideal for someone who excels at coordinating customer orders, collaborating across internal teams, and keeping clients informed throughout the order lifecycle. The role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while delivering dependable service across a range of product lines. Responsibilities: • Coordinate quote requests with the appropriate internal team and relay essential details to support accurate and timely responses. • Partner with intake, quoting, and sales teams to address questions, support project activity, and participate in kickoff discussions for new customer orders. • Oversee customer account administration and ensure order-related records remain complete, current, and organized. • Process orders with accuracy and urgency, including collecting deposits or payments when required and preparing ticket selections within established timelines. • Enter and upload order documentation to customer portals and shared internal files while maintaining clear, up-to-date order information. • Monitor open orders, revise shipping schedules in the system as needed, and communicate timeline changes to customers and sales representatives. • Perform stock availability checks and send shipment notifications for direct-ship orders to keep customers informed. • Handle post-order activities and respond to customer requests tied to national accounts, hospitality, international, private label, and other specialized programs.
2026-05-06T00:00:00Z

Customer Service Representative

Sparks, NV
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support daily front office operations in Sparks, Nevada. This Contract to permanent position is ideal for someone who can provide courteous service, manage administrative tasks accurately, and remain composed in challenging customer interactions. The person in this role will serve as a key point of contact for visitors and callers while helping process payments and documentation with a high level of attention to detail. Responsibilities: • Welcome customers at the front counter and provide attentive assistance with service-related questions and requests. • Answer incoming calls, respond to routine inquiries, and place outbound calls when follow-up is needed. • Receive and process customer payments accurately while maintaining complete and organized transaction records. • Support front office operations by handling clerical work such as filing, data entry, and preparing required documents. • Assist customers with vehicle release procedures and explain next steps clearly in time-sensitive situations. • Address escalated concerns calmly and courteously, working to resolve issues for upset customers in a respectful manner. • Review forms and paperwork carefully to ensure accuracy, completeness, and compliance with office procedures.
2026-05-12T00:00:00Z

Customer Service Representative

Coppell, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Coppell, Texas in a contract-to-permanent capacity. This position is ideal for someone who enjoys helping customers, managing order-related requests, and working in a fast-paced service environment. The role focuses on delivering responsive support, maintaining accurate records, and coordinating with internal teams to ensure timely resolution of customer needs. Responsibilities: • Manage inbound customer interactions by phone and email, providing clear updates on orders, pricing, returns, product availability, and backordered items. • Enter and process customer orders with close attention to accuracy, timing, and documentation requirements. • Record customer communications, actions taken, and follow-up details thoroughly to maintain complete and reliable account information. • Partner with warehouse and internal support teams to address special requests, urgent shipments, order changes, and delivery discrepancies. • Coordinate directly with clients on allocation matters and the release of backordered products. • Monitor personal performance against service expectations such as schedule adherence, call quality, attendance, and efficiency metrics. • Identify sensitive or complex customer concerns and elevate them to the appropriate management contact in a thorough manner. • Support additional service and administrative tasks as needed to help the team meet daily operational goals.
2026-05-07T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues related to orders, accounts, billing, or service requests</li><li>Document interactions accurately in the company system</li><li>Escalate complex issues to the appropriate department as needed</li><li>Process orders, updates, returns, or account changes</li><li>Maintain a high level of professionalism and customer care</li><li>Meet response time, quality, and service goals</li><li>Assist with administrative or departmental support tasks as needed</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a part-time Customer Service Representative to join our team on a contract basis in Oshkosh, Wisconsin. In this role, you will provide exceptional support to customers while managing various inside sales and administrative tasks. You will play a key part in processing orders, addressing customer inquiries, and ensuring smooth communication across departments. Responsibilities:• Process customer requests for quotes and purchase orders promptly and accurately.• Respond to inquiries regarding order status, pricing, and product information.• Collaborate with sales representatives and account managers to address customer needs and concerns.• Ensure all sales orders, shipment documents, and export paperwork comply with company policies and procedures.• Maintain records of sales activity, customer commitments, and complaints to support the Vice President of Sales & Marketing.• Coordinate with engineering, manufacturing, shipping, and accounting teams to deliver quality products and services.• Expedite urgent orders through the system when necessary.• Use Microsoft Office tools and internal systems to manage data entry, pricing, and inventory tasks.• Assist in developing and maintaining a consistent customer service process.• Review and resolve customer complaints in collaboration with relevant departments, escalating major issues when required.
2026-05-05T00:00:00Z

Customer Service Representative

Eagan, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.Responsibilities:Respond promptly to customer inquiries, handling and resolving customer complaints.Maintain a record of customer interactions, comments, and complaints.Follow-up on customer interactions.Communicate and coordinate with internal departments.Deliver excellent customer support and assist in the upgrade of our customer experience.Handle incoming calls and emails with professionalism and active listening.Provide accurate, appropriate, and immediate responses to all customer inquiries.Analyze customer's needs and problem-solve as needed.Learn about our product range and services to assist customers effectively.Process orders, applications, and requests seamlessly.
2026-04-24T00:00:00Z

Customer Service Representative

Fort Lauderdale, FL
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally. Responsibilities:• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.• Support individuals in locating and understanding case-related details, documents, and available resources.• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.• Maintain organized records and uphold quality standards for all customer interactions and case communications.
2026-04-24T00:00:00Z

Customer Service Representative

Gibsonia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20. Responsibilities:• Process customer purchase orders accurately in QuickBooks and verify information before final submission.• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.
2026-05-11T00:00:00Z