We are looking for a Customer Service Representative to join a busy team in California on a contract-to-permanent basis. This position supports daily customer service and documentation activities by coordinating with dispatch and operations, confirming shipment details, and ensuring required paperwork is complete and accurate. The role is ideal for someone who enjoys balancing customer communication with administrative precision in a fast-paced logistics environment. Responsibilities: • Partner with dispatch and operations teams to confirm inbound truck information and validate shipment details before processing. • Contact customers to obtain signatures, missing documents, and other required records needed to complete orders. • Review paperwork for accuracy and completeness, then organize documentation for internal tracking and customer files. • Prepare and issue invoices by verifying order information, charges, and supporting backup documents. • Enter and update order data in company systems while maintaining accurate billing and service records. • Respond to customer questions related to shipment status, documentation, and account support in a thorough and accurate manner. • Monitor outstanding paperwork and follow up promptly to keep orders moving without delays. • Assist with import and export customer service tasks, including document verification and coordination across departments.

• At least 1 year of experience in customer service, logistics support, or a related administrative role. • Working knowledge of billing, order entry, and document handling in a fast-paced environment. • Experience supporting import customer service, export customer service, or general transportation-related customer accounts. • Strong attention to detail with the ability to verify information and catch discrepancies in paperwork. • Clear communication skills with confidence in following up with customers and internal teams. • Ability to manage multiple tasks at once while meeting deadlines and maintaining accuracy. • Proficiency with standard office systems and data entry tools used for customer records and invoicing.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Long Beach, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in California on a contract-to-permanent basis. This position supports daily customer service and documentation activities by coordinating with dispatch and operations, confirming shipment details, and ensuring required paperwork is complete and accurate. The role is ideal for someone who enjoys balancing customer communication with administrative precision in a fast-paced logistics environment. Responsibilities: • Partner with dispatch and operations teams to confirm inbound truck information and validate shipment details before processing. • Contact customers to obtain signatures, missing documents, and other required records needed to complete orders. • Review paperwork for accuracy and completeness, then organize documentation for internal tracking and customer files. • Prepare and issue invoices by verifying order information, charges, and supporting backup documents. • Enter and update order data in company systems while maintaining accurate billing and service records. • Respond to customer questions related to shipment status, documentation, and account support in a thorough and accurate manner. • Monitor outstanding paperwork and follow up promptly to keep orders moving without delays. • Assist with import and export customer service tasks, including document verification and coordination across departments.
2026-10-16T00:00:00Z