We are looking for a success-driven Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this long-term contract position, you will play a vital role in ensuring exceptional service by managing customer orders, addressing inquiries, and resolving issues. This is an excellent opportunity to contribute to a dynamic retail environment while enhancing customer satisfaction.<br><br>Responsibilities:<br>• Process customer orders with efficiency and accuracy, ensuring timely fulfillment.<br>• Investigate purchase requests and provide detailed follow-ups on shipping information.<br>• Assist customers with returns and address concerns regarding product quality.<br>• Deliver exceptional customer service through various communication channels, including phone and email.<br>• Collaborate with team members to improve service standards and streamline operations.<br>• Utilize e-commerce platforms and Salesforce tools to manage customer interactions.<br>• Maintain a thorough understanding of company policies to address customer inquiries effectively.<br>• Provide feedback to improve processes and enhance the overall customer experience.
We are looking for a dedicated Customer Experience Specialist to join our team in Cottage Grove, Minnesota. This Contract-to-permanent position offers an excellent opportunity to support customers through various stages of their service journey while contributing to team success and fostering growth. The role is designed to include hands-on training and gradual integration into advanced responsibilities.<br><br>Responsibilities:<br>• Provide exceptional support by managing inbound and outbound customer calls with attention to detail and efficiency.<br>• Create, document, and close service requests while ensuring accuracy and timeliness.<br>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding concerns.<br>• Schedule technician appointments and conduct virtual assessments to streamline service delivery.<br>• Adhere to quoting protocols and compliance guidelines to maintain service standards.<br>• Collaborate with team members to promote productivity, engagement, and cross-functional support.<br>• Log and document customer interactions to ensure comprehensive service records.<br>• Maintain awareness of service dashboards and cycle times to optimize efficiency.<br>• Participate in quality assurance processes and skill development opportunities to enhance capabilities.
We are looking for a dedicated Customer Experience Specialist to join our team in Little Rock, Arkansas. In this long-term contract position, you will play a pivotal role in managing client accounts, fostering strong relationships, and ensuring customer satisfaction. This is an excellent opportunity to contribute to a dynamic environment where your expertise will be instrumental in delivering exceptional service.<br><br>Responsibilities:<br>• Manage client accounts proactively by anticipating needs and delivering tailored solutions.<br>• Build and nurture lasting relationships with key stakeholders and decision-makers.<br>• Address client inquiries, concerns, and service requests promptly and effectively.<br>• Collaborate with internal teams to guarantee seamless product and service delivery.<br>• Provide clients with detailed updates, performance reports, and actionable recommendations.<br>• Maintain accurate and organized records of all client interactions and transactions.<br>• Represent the company at engagements, including meetings and events.<br>• Monitor customer satisfaction levels and implement strategies to enhance their experience.
We are looking for a dedicated Customer Experience Specialist to join our team in Elmwood Park, New Jersey. In this long-term contract role, you will play a vital part in enhancing customer satisfaction and operational efficiency. This position offers an exciting opportunity to contribute to the success of our organization through data management, reporting, and collaboration.<br><br>Responsibilities:<br>• Maintain and update organizational systems to ensure accurate and reliable data within the database.<br>• Support the Client Experience team throughout the entire life cycle of work orders, including creation, management, and post-service activities.<br>• Partner with Field Team Leads to monitor work orders in their post-service phase, aiming to streamline the resolution process.<br>• Create and analyze detailed reports to uncover trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize findings from reports to identify areas for improvement and recommend actionable strategies.<br>• Facilitate effective communication via email correspondence to address client inquiries and concerns.<br>• Manage and oversee CRM activities, ensuring data integrity and streamlined workflows.<br>• Provide administrative assistance to support team operations and improve overall efficiency.<br>• Leverage Microsoft Excel to organize, analyze, and present data effectively.
<p>We are looking for a Bilingual (Spanish) Customer Experience Specialist to join our team in San Diego, California. In this role, you will serve as a vital connection between individuals and the resources they need, helping to strengthen communities through compassionate service. This is a Contract-to-Permanent position, offering the opportunity to make a meaningful impact while advancing your career in a supportive, mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information, resources, or referrals to meet client needs.</p><p>• Document all client interactions thoroughly and promptly using web-based systems.</p><p>• Stay informed about available services, programs, and resources to guide clients effectively.</p><p>• Work closely with internal teams to address and resolve client concerns in a timely manner.</p><p>• Deliver exceptional customer service, ensuring clear and empathetic communication at all times.</p><p>• Utilize CRM tools, chat platforms, and other software to manage and track client interactions efficiently.</p><p>• Assist clients with billing-related questions, benefit functions, and other administrative needs.</p><p>• Monitor and report on call center metrics using systems such as Salesforce.</p><p>• Support initiatives that enhance the overall customer experience and streamline service delivery.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Scottsdale, Arizona. In this Contract-to-Permanent position, you will play a key role in delivering exceptional support and service to our customers while managing various administrative tasks. This role offers an exciting opportunity for individuals passionate about customer success and problem-solving.<br><br>Responsibilities:<br>• Handle outbound customer service calls to assist clients with inquiries and resolve issues promptly.<br>• Manage payment terminal downloading, shipping, and related processes efficiently.<br>• Process merchant applications and oversee merchant activations to ensure smooth onboarding.<br>• Conduct concierge calls to provide personalized support and guidance to clients.<br>• Utilize Microsoft Excel and Outlook to organize and maintain customer data.<br>• Collaborate with team members to address connectivity issues and ensure timely resolutions.<br>• Provide administrative assistance to support daily operations and maintain workflow efficiency.<br>• Analyze data to identify trends and improve processes for enhanced customer experience.<br>• Engage in email correspondence to address customer concerns and provide accurate information.
We are looking for a dedicated Customer Experience Specialist to join our team in San Jose, California. In this contract role within the medical devices industry, you will play a key part in ensuring a seamless onboarding experience for customers, from the point of sale to full system integration. This position involves coordinating installations, managing schedules, and resolving customer concerns while maintaining high standards of service excellence.<br><br>Responsibilities:<br>• Coordinate the delivery, installation, and clinical scheduling processes to ensure customers experience a smooth onboarding journey.<br>• Manage sales orders, track progress, and provide timely updates to customers regarding the status of their orders.<br>• Collaborate with cross-functional teams, including sales, finance, logistics, and engineering, to meet customer needs efficiently and accurately.<br>• Address and resolve customer issues related to shipping, installation, or clinical training, ensuring minimal disruptions.<br>• Proactively identify potential delays and implement solutions to maintain the flow of operations.<br>• Maintain and update detailed records of customer interactions, onboarding statuses, and feedback within the CRM system.<br>• Contribute to continuous improvement efforts by suggesting process optimizations based on customer feedback and operational insights.<br>• Coordinate schedules for Customer Engineers and Clinical Trainers to ensure timely installations and training sessions.<br>• Escalate complex issues to management as needed to achieve swift resolutions.<br>• Uphold company standards and policies while delivering exceptional customer service.
We are looking for a Customer Experience Specialist to deliver exceptional service in a fast-paced, customer-focused environment. This is a Contract position based in Indian Wells, California, where you will play a vital role in assisting customers, processing transactions, and maintaining accurate records. If you have a background in retail, customer service, or cash handling, and excel at problem-solving and communication, this role is perfect for you.<br><br>Responsibilities:<br>• Provide top-tier service to customers by addressing inquiries through phone or direct interaction in a detail-oriented and efficient manner.<br>• Manage cash transactions, including handling payments, check cashing, and ensuring accurate processing.<br>• Perform data entry tasks to maintain up-to-date and accurate customer records.<br>• Resolve customer issues by identifying solutions and delivering timely results.<br>• Uphold compliance standards by adhering to company policies and procedures in all transactions.<br>• Utilize CRM tools effectively to track and manage customer interactions.<br>• Collaborate with team members to maintain a positive and productive work environment.<br>• Assist in retail-related tasks, ensuring smooth operations and customer satisfaction.<br>• Follow operational guidelines to meet deadlines and maintain accuracy in high-pressure situations.<br>• Continuously seek opportunities to improve processes and enhance the customer experience.
We are looking for a Customer Service Specialist to join our team in Holland, Ohio. In this contract to permanent position, you will play a vital role in delivering exceptional support to our clients through effective communication and problem-solving skills. This role requires a proactive approach to managing customer inquiries and ensuring satisfaction in every interaction. This client is looking for individuals with experience utilizing NetSuite software. <br> Responsibilities: • Respond promptly to inbound customer inquiries and provide accurate information to address their needs. • Process and manage order entries efficiently while adhering to company guidelines. • Handle both inbound and outbound calls professionally to resolve customer concerns. • Utilize NetSuite CRM to maintain and update customer records and ensure data accuracy. • Collaborate with team members to improve customer service processes and enhance overall customer experience. • Troubleshoot and resolve issues related to products or services in a timely manner. • Maintain a high level of professionalism and empathy during all customer interactions. • Identify opportunities to upsell or cross-sell products based on customer needs. • Follow company policies and procedures to ensure compliance in all activities.
<p>We are seeking a skilled and personable Customer Service Specialist with a strong preference for an individual with an HR background. This role requires a customer-focused professional adept at resolving inquiries, assisting clients, and ensuring satisfaction while aligning processes with HR-related tasks when applicable. As a Customer Service Specialist, you will interact with clients and employees, proactively address concerns, and serve as a vital resource for facilitating smooth communication between departments.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Serve as the first point of contact for client inquiries, ensuring a positive customer experience through effective communication, empathy, and resolution of issues. (Source: Robert Half Customer Service Specialist Job Description)</li><li><strong>Problem Solving:</strong> Address and resolve complaints or complex service challenges efficiently and to the client’s satisfaction, escalating issues as needed. (Source: Robert Half Insights on Customer Support Roles)</li><li><strong>HR Collaboration:</strong> Provide support in handling HR-related inquiries, such as employee onboarding, benefits-related questions, or workplace policies, leveraging an understanding of HR practices.</li><li><strong>Documentation and Reporting:</strong> Maintain accurate and detailed records of customer interactions, issues, and resolutions, generating reports for management review as required. (Source: Robert Half Administrative and Customer Support Roles Overview)</li><li><strong>Process Improvement:</strong> Identify opportunities to refine customer service processes based on feedback and trends, ensuring alignment with HR and business strategies when applicable.</li><li><strong>Cross-Functional Coordination:</strong> Collaborate with HR, operations, and other internal teams to ensure seamless communication and alignment with business goals.</li></ul><p><strong>Preferred Qualifications:</strong></p>
<ul><li>Address and resolve complex customer inquiries and complaints quickly and professionally.</li><li>Serve as the primary point of contact for escalated issues and ensure timely resolutions.</li><li>Accurately document customer interactions, resolutions, and ongoing issues in the CRM system.</li><li>Generate detailed reports from customer data, presenting key insights to management when required.</li><li>Analyze customer feedback and identify recurring trends to suggest improvements to workflows, policies, and service strategies.</li><li>Monitor and optimize the effectiveness of customer service processes and tools.</li><li>Support team members by answering technical or procedural questions and acting as a resource in challenging situations.</li><li>Partner with other departments like Sales, Operations, and Product teams to align on customer needs and resolve complex cases.</li><li>Contribute to cross-departmental initiatives aimed at improving the customer experience.</li></ul>
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bellevue, Washington. In this role, you will provide support to clients by addressing their banking needs, resolving inquiries, and ensuring a seamless customer experience. If you excel in communication and have a strong understanding of banking services, this position offers an excellent opportunity to grow within the industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients in setting up new accounts and processing banking requests, including address changes and card activations.</p><p>• Respond to customer inquiries, conduct research, and resolve issues promptly either personally or by connecting clients with appropriate bank resources.</p><p>• Act as a liaison between customers and other departments within the bank to ensure timely resolution of concerns.</p><p>• Provide backup support as a teller when needed to maintain smooth branch operations.</p><p>• Perform additional tasks or special projects as assigned to support overall banking functions.</p><p><br></p><p>The pay range for this position is $28.00/hr to $33.00/hr.</p><p><br></p><p>Benefits:</p><p>M/D/V</p><p>Life and AD& D Insurance</p><p>401k with match</p><p>3 weeks PTO</p><p>11 paid holidays</p>
<p>We are looking for a compassionate and detail-oriented Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven nonprofit organization, you will play a vital role in connecting individuals to essential services and resources through our call center. This is a Contract-to-Permanent position offering the opportunity to make a meaningful impact on the community while advancing your growth.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and courteously to inbound inquiries, offering accurate information, referrals, or assistance.</p><p>• Document all interactions thoroughly and efficiently using web-based systems.</p><p>• Stay informed about available services, resources, and programs to provide up-to-date support.</p><p>• Collaborate closely with internal teams to address and resolve client needs effectively.</p><p>• Deliver exceptional customer service in all communications, maintaining a positive and empathetic approach.</p><p>• Utilize CRM and other systems to track and manage client interactions.</p><p>• Assist customers with billing inquiries and benefit-related functions.</p><p>• Navigate and operate various software platforms, including Epic, Avaya CMS, and ADP systems, to support client needs.</p><p>• Ensure compliance with organizational standards and procedures during all interactions.</p>
<p>Our client is seeking a proactive and detail-oriented Customer Success Specialist to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to hire, fully remote (candidate has to be local to Pittsburgh as hiring manager. resides in Pittsburgh.) Pay is $23-$25, depending on experience.</p><p><br></p><p>Key Responsibilities:</p><p>• Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues.</p><p>• Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction.</p><p>• Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise.</p><p>• Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships.</p><p>• Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.</p><p><br></p><p><br></p>
<ul><li>Respond promptly to customer inquiries via phone, email, chat, or in-person interactions.</li><li>Provide accurate information regarding products, services, policies, and procedures. </li><li>Handle complaints, troubleshoot issues, and follow up to ensure resolution.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor, as needed.</li><li>Maintain detailed records of customer interactions, transactions, and feedback in the company database.</li><li>Work effectively with internal teams, such as sales, technical support, and operations, to deliver seamless service. </li></ul>
<p><strong>Job Description:</strong></p><p>We are seeking a dedicated and detail-oriented Customer Service Representative to support clients using the HireRight system for background checks and screening. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work effectively in a fast-paced, team-oriented environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide high-quality support to clients utilizing the HireRight system via phone, email, chat, and other communication channels.</li><li>Follow up on outstanding items to ensure completion in compliance with established Service Level Agreements (SLAs).</li><li>Maintain accurate documentation of all client interactions.</li><li>Develop and maintain an intermediate working knowledge of relevant products, industry policies, and procedures.</li><li>Identify opportunities for process improvements and collaborate with leadership to implement changes.</li><li>Demonstrate proficiency with systems and software such as HRIS, Salesforce, Flex Core Advanced, and ORS.</li><li>Serve as a mentor to less experienced team members.</li><li>Perform data entry with strong attention to prioritization, accuracy, and organization.</li></ul><p><br></p>
<p>Are you an excellent communicator with a drive to help others and solve problems? We are partnering with John Deere Financial in Johnston, Iowa to find their next Customer Account Specialist! You will be part of a team that helps customers find solutions while building long-term relationships. This opportunity perfect for strong communicators who are eager to learn and grow in a professional environment!</p><p><br></p><p>Reach out to our team at (563) 359-3995 for more information - Christin, Erin, and Lydia are great points of contact!</p><p><br></p><p>Position Details:</p><p>Location: Onsite – Johnston, IA</p><p>Schedule: Shifts scheduled between 6:55 AM – 6:05 PM to cover operating hours (7:00 AM – 6:00 PM)</p><p>Duration: 1-year contract with the potential for extension</p><p>Visa Sponsorship: Not available now or in the future</p><p><br></p><p>What You’ll Do:</p><p>As a Customer Account Specialist, you’ll support customers with delinquent accounts by identifying issues, educating them on solutions, and guiding them toward resolution—all while maintaining positive relationships.</p><p><br></p><p>Key Responsibilities:</p><p>- Communicate with customers via phone to resolve overdue accounts</p><p>- Negotiate payment plans within established policies</p><p>- Review account and payment history</p><p>- Update and verify customer information</p><p>- Assist with misapplied payments and escalate issues as needed</p><p>- Ensure compliance with federal/state regulations and company policies</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for a motivated and customer-focused Call Center Specialist to join our team in Bridgewater, New Jersey. In this long-term contract position, you will play a pivotal role in providing exceptional service to customers by addressing inquiries, resolving concerns, and delivering product information. This is an excellent opportunity for individuals who thrive in a fast-paced environment and enjoy building strong customer relationships.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, ensuring timely and accurate resolution.<br>• Provide detailed information about products and services, addressing customer needs effectively.<br>• Maintain professionalism and a positive attitude while handling customer concerns or complaints.<br>• Document interactions and updates in the system to ensure accurate record-keeping.<br>• Collaborate with team members to improve overall customer satisfaction and service quality.<br>• Assist customers with troubleshooting issues related to products or services.<br>• Stay informed about company offerings and policies to provide accurate guidance.<br>• Meet or exceed performance metrics and call center goals.<br>• Participate in training sessions to enhance knowledge and skills.<br>• Adapt to a dynamic and fast-changing call center environment.
We are looking for a highly motivated Logistics Clerk to join our team in Phoenix, Arizona. In this role, you will serve as a key point of contact for both internal and external customers, ensuring seamless execution of commercial and military repair orders. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic environment while honing your customer service and logistical expertise.<br><br>Responsibilities:<br>• Process a high volume of daily computer transactions, managing up to 150+ orders efficiently.<br>• Communicate effectively with internal and external customers to address inquiries and resolve issues.<br>• Administer repair orders by acknowledging, quoting, invoicing, and managing all related activities.<br>• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.<br>• Monitor and manage warranty claims, determining their validity and appropriate disposition.<br>• Proactively mitigate risks related to on-time delivery and financial penalties by maintaining service levels.<br>• Ensure adherence to global trade compliance regulations throughout all processes.<br>• Prepare and process financial documents, including invoices and purchase orders.<br>• Collaborate with suppliers and other stakeholders to meet customer expectations.<br>• Utilize SAP R/3 and other systems to streamline operations and maintain accurate records.
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
We are looking for a dedicated Customer Relations Specialist to join our team in Boston, Massachusetts. In this role, you will provide exceptional support to customers, addressing their inquiries related to billing, payments, and mortgage servicing. This is a long-term contract position that offers an excellent opportunity to contribute to impactful work while enhancing your expertise in mortgage servicing and customer relations.<br><br>Responsibilities:<br>• Address customer inquiries by providing payment details, managing payment adjustments, and clarifying documentation and billing information.<br>• Collaborate with management to oversee third-party billing partners, ensuring accurate escrow analyses and billing data.<br>• Organize correspondence from applicants and provide timely responses to inquiries.<br>• Reach out to clients with delinquent accounts, investigate reasons for payment delays, and encourage timely payments.<br>• Present viable solutions to resolve arrearages, including appropriate use of capital reserve accounts.<br>• Refer clients to the Loss Mitigation Manager when necessary and work collaboratively to resolve complex issues.<br>• Utilize mortgage loan servicing systems, Encompass, and other automated tools to track tasks and generate timely reports.<br>• Maintain detailed records of all customer interactions, ensuring accurate documentation and easy tracking.<br>• Participate actively in team meetings and contribute to process improvement initiatives.<br>• Support additional administrative tasks, including backlog processing, as needed.
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening their pop-up store in Burlingame starting Mid September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience, volunteer experience, or worked on a team in a work, extracurricular, or recreational capacity. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP</p><p> </p><p><strong><u>**Please note that our client is looking for candidates with open availability to fit the store schedule. They are also asking for limited time off request during these three weeks. Open availability is best**</u></strong></p><p><strong> </strong></p><p><strong>Shift Schedule:</strong> Looking for candidates who are openly available <strong>Monday through Sunday</strong> from 9AM – 7PM</p><p><strong>Duration: </strong>September 10th / September 15th – Mid January</p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart)</p><p><strong>Pay:</strong> $22.00 - $23.00</p><p><strong> </strong></p><p><strong> Sales Associate </strong></p><ul><li>Provide excellent customer service by assisting our customers in choosing the perfect Christmas tree</li><li>Go above and beyond in getting customers excited about having a Balsam Hill Christmas</li><li>Accurately complete transactions through the Balsam Hill website and with the use of apps like Square</li><li>Restock merchandise as needed and perform other daily duties routine to retail</li></ul>
<p>The Intake Specialist serves as the primary manager of the CRM pipeline, ensuring all new leads are captured, validated, and advanced with complete and accurate information. This role is responsible for reviewing incoming leads, confirming project viability, collecting compliance documents, and coordinating client onboarding. Acting as the first impression of the company, the Intake Specialist engages directly with clients to confirm expectations, schedule intake calls, and maintain consistent communication. They screen projects for logistical risks and client fit, escalate qualified opportunities for estimating, and prepare field teams with accurate scope and client details. Additionally, this role supports marketing efforts by keeping records clean and client data aligned for visibility and reputation building, while ensuring every lead is followed up promptly and transitioned smoothly to the technical team.</p>
<p>We are looking for a dependable and detail-oriented Customer Service Representative to join our team in West Des Moines, Iowa. This is a long-term contract position where you will play a vital role in providing exceptional service to customers, managing inquiries, and maintaining accurate records. The ideal candidate will excel in multitasking, have strong data entry skills, and demonstrate proficiency in navigating between multiple systems. This role is a remote PART TIME opportunity and all candidates need to be in the Des Moines area. </p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer calls professionally and efficiently.</p><p>• Provide accurate and timely updates to insurance information while navigating multiple screens.</p><p>• Research and resolve customer inquiries to ensure satisfaction.</p><p>• Meet deadlines and follow through on customer requests promptly.</p><p><br></p><p>If you are looking to grow in your customer service career, please apply today! Call us at 515.706.4974 or apply through our Robert Half website.</p>
