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261 results for Customer Experience Specialist jobs

Customer Experience Specialist

Collierville, TN
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are seeking a detail-oriented and professional Customer Service Representative (CSR) to join a growing sales and service team within a well-established manufacturing and distribution organization. This role is responsible for delivering exceptional customer support through order processing, pricing and availability inquiries, shipment tracking, and issue resolution. The CSR will collaborate closely with sales, operations, and distribution teams to ensure a seamless customer experience throughout the order fulfillment process.The ideal candidate thrives in a fast-paced environment, can manage a high volume of customer interactions across multiple accounts, and maintains a positive, solutions-focused approach. Responsibilities<ul><li>Communicate clearly and professionally with customers via phone and email</li><li>Utilize multiple systems and technology platforms to efficiently address customer needs</li><li>Respond to inquiries regarding products, pricing, order status, and availability</li><li>Partner with internal teams to support customer requirements and resolve issues</li><li>Process and validate customer orders accurately and efficiently</li><li>Coordinate order routing and fulfillment according to established procedures</li><li>Manage assigned customer accounts while maintaining high service standards</li><li>Investigate and resolve customer concerns, discrepancies, and service-related issues in a timely manner</li><li>Adhere to departmental policies, procedures, and performance expectations</li></ul>Qualifications<ul><li>1–3 years of customer service, order management, sales support, or related experience</li><li>Excellent verbal, written, and interpersonal communication skills</li><li>Strong analytical, organizational, and problem-solving abilities</li><li>Proven ability to manage multiple priorities while maintaining attention to detail</li><li>Dependable with a strong work ethic and commitment to customer satisfaction</li><li>Ability to work independently and collaboratively within a team environment</li><li>Customer-focused mindset with a process-oriented approach</li><li>Experience with ERP systems and order management platforms is a plus</li><li>Bachelor's degree preferred</li></ul>
2026-06-09T00:00:00Z

Customer Experience Specialist

Richardson, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract capacity with the potential for a permanent role. This position focuses on delivering responsive support to customers by handling product questions, managing orders, and resolving service issues with accuracy and professionalism. The role works closely with sales, operations, and other internal partners to keep customers informed and ensure a smooth order experience from inquiry through delivery. Responsibilities: • Respond to customer questions related to product availability, pricing details, order progress, and suitable product options while providing timely and accurate information. • Build strong working relationships with customer accounts and sales partners to support satisfaction, clear communication, and dependable service. • Process incoming orders through approved channels and verify order details to promote efficient and accurate fulfillment. • Monitor open orders, identify potential delays or issues, and communicate updates promptly to customers and internal teams. • Investigate customer concerns and service requests, coordinate with cross-functional partners, and drive issues through to resolution. • Assist customers with navigating online tools and resources so they can more easily access information and complete routine tasks. • Maintain up-to-date knowledge of company products, procedures, and service practices through training and ongoing learning. • Provide day-to-day guidance to newer team members and help document processes that support consistent service delivery. • Support priority accounts and special assignments as needed while contributing ideas that improve workflow and customer experience. • Follow safety expectations, established procedures, and performance standards in daily work activities.
2026-06-26T00:00:00Z

Customer Experience Specialist

Richardson, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract-to-permanent role. This position focuses on delivering responsive support to customers by managing inquiries, coordinating orders, and helping ensure a smooth experience from request through fulfillment. The ideal candidate brings strong customer service skills, attention to detail, and the ability to work effectively with internal teams to resolve issues and keep customers informed. Responsibilities: • Respond to customer questions related to product options, pricing, availability, order progress, and general service needs with accurate and timely information. • Build strong working relationships with customer accounts and sales partners by setting clear expectations and providing dependable follow-through on open requests. • Process incoming orders through approved communication channels and review submissions for completeness and accuracy before entry. • Monitor order activity from entry through shipment, identify potential delays or issues, and coordinate with the appropriate teams to address them quickly. • Communicate proactively with customers and sales contacts when timelines, inventory, or delivery expectations may change. • Support customers with website navigation and online ordering resources to improve ease of use and self-service adoption. • Maintain current knowledge of company products, brands, and internal procedures through training and ongoing learning. • Provide day-to-day guidance to newer team members, share process knowledge, and help document standard procedures as needed. • Assist with priority orders, special assignments, and service improvement efforts that enhance operational efficiency and customer satisfaction.
2026-06-26T00:00:00Z

Customer Experience Specialist

Shawnee Mission, KS
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Experience Specialist to support customers and internal partners by handling questions, resolving concerns, and ensuring each interaction is handled with professionalism and care. This Long-term Contract position is based in Overland Park, Kansas, and is ideal for someone who enjoys creating positive customer experiences while working in a fast-paced service environment. The role combines customer communication, account support, and administrative coordination, with a strong focus on accuracy, responsiveness, and continuous improvement. Responsibilities:• Build strong relationships with customers, clients, merchants, and internal teams to deliver a high-quality service experience and encourage continued program engagement.• Respond to inquiries, concerns, and service requests through phone and email while providing clear information and timely follow-up.• Calm difficult situations with professionalism, resolve routine issues directly, and direct complex or unresolved matters to advanced support teams or leadership when needed.• Document conversations, issues, and outcomes thoroughly in the company system to maintain accurate service records.• Complete daily operational work such as preparing billings, updating accounts and user profiles, processing onboarding activities, and sending approvals or confirmation messages.• Support program communications by creating and distributing launch-related announcements and other customer-facing updates as assigned.• Meet established performance expectations, including service levels, quality standards, and productivity goals set by the department.• Take part in training sessions, team discussions, and feedback meetings to strengthen service delivery and identify opportunities for process improvement.• Partner with leadership and colleagues to share client feedback, contribute to business review discussions, and help develop action plans that improve satisfaction and program results.• Assist with documenting procedures and offering input during new program implementations or other operational changes to support a smooth customer experience.
2026-06-23T00:00:00Z

Customer Experience Specialist

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a Customer Experience Specialist to support a busy claims operation in Phoenix, Arizona. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing administrative work, and maintaining accurate records in a fast-paced environment. In this role, you will assist with claim-related documentation, respond to inbound inquiries, and provide dependable support to the broader claims team. Responsibilities: • Enter and update claim information in internal systems with a high degree of accuracy and consistency. • Provide administrative support to the claims department by organizing files, preparing correspondence, and handling routine documentation. • Answer calls from claimants and other contacts, deliver courteous service, and direct inquiries appropriately. • Draft clear written communications, including letters and email responses, related to claim activity and follow-up needs. • Review information carefully to identify missing details, discrepancies, or items requiring further attention. • Use tools such as Word, Excel, email platforms, and multiple browser windows to complete daily tasks efficiently. • Maintain an organized workspace and manage competing priorities while meeting deadlines and service expectations.
2026-06-23T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for a Member Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Morris Plains, New Jersey. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, handling financial transactions accurately, and contributing to smooth branch operations. The person in this role will serve as a trusted point of contact for member questions, account support, and routine banking activity while maintaining a high standard of accuracy, confidentiality, and compliance. Responsibilities:• Provide responsive support to members by clarifying account details, explaining available services, and guiding them toward appropriate solutions.• Handle everyday financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders with a strong focus on precision.• Manage cash and check activity in accordance with established balancing practices, internal controls, and security expectations.• Open, update, and close member accounts while confirming that all required forms and supporting documentation are complete and accurate.• Identify routine service issues, resolve them efficiently, and elevate more complex concerns to the appropriate team for follow-up.• Maintain organized records related to transactions, account activity, and service requests to support accurate branch documentation.• Assist with daily operational tasks, including cash drawer reconciliation and branch opening or closing duties when assigned.• Follow branch policies, privacy standards, and regulatory requirements while helping promote a secure and compliant environment
2026-06-16T00:00:00Z

Client Experience Specialist

Nazareth, PA
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our client is seeking a customer-focused Client Experience Specialist who is passionate about delivering exceptional service. This role serves as the primary point of contact for customers and plays a key role in building positive client relationships. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer concerns accurately and professionally</li><li>Process orders and account updates</li><li>Document interactions in company systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve the customer experience</li></ul>
2026-06-19T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Success Specialist to join an insurance organization in Omaha, Nebraska for a Long-term Contract opportunity. This onsite role is suited for a service-focused individual who can handle customer inquiries with care, document interactions accurately, and work across teams to resolve issues efficiently. The position also supports reporting needs, process improvement efforts, and additional operational projects as business needs evolve. Responsibilities:• Respond to customer inquiries by using attentive listening and thoughtful follow-up questions to fully understand and resolve concerns.• Route complex issues to the appropriate teams and coordinate with internal departments to ensure prompt, effective service recovery.• Record customer details, updates, and case activity with accuracy while maintaining current and organized system documentation.• Support timely communication standards and help prepare information used for management reporting and operational analysis.• Identify recurring service challenges and recommend practical improvements that enhance efficiency and the overall customer experience.• Expand working knowledge of company processes and service transactions to provide stronger support across a range of customer needs.• Assist partner teams when needed and contribute to special assignments or short-term projects directed by leadership.• Follow onsite workplace expectations, service procedures, and operational protocols throughout the assignment.
2026-06-26T00:00:00Z

Customer Success Specialist

Rohnert Park, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are looking for a Customer Success Specialist to join a wholesale distribution team in Rohnert Park, California. This Long-term Contract position is ideal for someone who enjoys balancing customer communication, shipment coordination, and hands-on administrative support in a fast-moving environment. The role focuses on preparing client materials, keeping distribution activities organized, and ensuring questions from customers are handled promptly and professionally. Responsibilities: • Assemble and prepare sample packages for client and prospect requests, making sure each shipment is complete, accurate, and professionally presented. • Coordinate outgoing deliveries by arranging packaging, shipment processing, and tracking activities to support on-time distribution. • Maintain detailed records of orders, shipment activity, and customer interactions so information remains current and easy to access. • Monitor stock levels for sample kit components and request replenishment materials before supplies run low. • Answer inbound customer calls and emails, resolve routine questions, and direct more complex matters to the appropriate team members. • Work closely with internal partners to support smooth fulfillment of requests and a consistent customer experience. • Review shipping and packaging details carefully to reduce errors and support quality service standards.
2026-06-17T00:00:00Z

Customer Success Specialist

Plano, TX
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Plano, Texas in a contract capacity with the potential for a long-term opportunity. This position supports business customers by managing order-related activity, responding to service requests, and keeping day-to-day account information accurate and up to date. The role also contributes to billing operations and monthly financial reporting, making it a strong fit for someone who is organized, service-minded, and comfortable handling administrative details in a fast-paced IT software environment. Responsibilities: • Provide timely support to business clients by resolving questions, addressing service needs, and maintaining a high-quality customer experience across phone and email channels. • Coordinate order processing from initial request through completion, ensuring records are accurate and customer expectations are clearly communicated. • Maintain inventory information and assist with product availability tracking to support smooth fulfillment activities. • Support shipping and receiving tasks on an occasional basis, helping manage related documentation and status updates when needed. • Prepare and issue customer invoices, manage billing follow-up communications, and respond to questions related to charges or payment status. • Create and process credit notes with proper supporting records, ensuring documentation is complete and aligned with internal standards. • Perform data entry and general administrative work to keep customer, order, and billing information current and organized. • Complete monthly financial reporting activities accurately and within expected deadlines to support business operations.
2026-06-25T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Success Specialist to support policyholders and internal teams from our Omaha, Nebraska location within the insurance industry. This onsite opportunity is a Long-term Contract position and is ideal for someone who thrives in a fast-paced service environment, communicates with confidence, and takes pride in resolving customer concerns thoroughly. The person in this role will manage incoming inquiries, document interactions with accuracy, and collaborate across departments to deliver timely, high-quality support. Responsibilities:• Respond to customer inquiries by phone and email, using attentive listening and thoughtful questioning to understand concerns and provide complete, accurate information.• Route complex issues to the appropriate teams and coordinate follow-up efforts to help ensure customer problems are resolved efficiently.• Record customer details, service activity, and outcomes in company systems with a high level of accuracy while keeping files current and organized.• Monitor response timelines and maintain reliable documentation that supports day-to-day service operations and management reporting needs.• Partner with internal departments to address service challenges, support complaint resolution, and improve the overall customer experience.• Identify recurring service gaps or workflow obstacles and share recommendations that help improve efficiency and service quality.• Build working knowledge of insurance-related transactions, internal procedures, and service resources to strengthen support capabilities.• Contribute to special projects and provide assistance to other teams when business needs require additional support.
2026-06-26T00:00:00Z

Customer Success Specialist

Phoenix, AZ
onsite
Temporary to Hire
25 - 26.44 USD / Hourly
We are looking for a Customer Success Specialist to join a healthcare technology team in Phoenix, Arizona. This hybrid position focuses on helping clients use a SaaS platform effectively by addressing support needs, resolving application issues, and providing clear guidance on system functionality. The role is ideal for someone who enjoys delivering responsive service, navigating technical questions, and building positive client experiences in a fast-paced support setting. Responsibilities:• Respond to client questions and support requests through a queue-based workflow, ensuring timely and thorough follow-up.• Investigate and resolve basic application issues related to errors, setup concerns, and day-to-day system usage.• Assist users with platform navigation, feature adoption, and general how-to guidance to improve confidence with the software.• Support customers with questions tied to front-office processes, clinical workflows, and routine operational tasks within the system.• Provide a high standard of service by communicating clearly, showing urgency, and keeping clients informed until issues are addressed.• Route more advanced or specialized problems to higher-level technical teams when additional expertise is needed.• Help create and update internal and client-facing knowledge articles, troubleshooting steps, and frequently asked questions.• Partner with cross-functional teams to speed issue resolution and promote a consistent support experience.
2026-06-12T00:00:00Z

Customer Service Specialist

Neenah, WI
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a customer-focused Customer Service Specialist to support lead engagement and client communication for a contract position based in Wisconsin. In this role, you will connect with prospective customers, respond quickly to inquiries, and help guide opportunities forward through consistent outreach and thoughtful follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while managing multiple conversations in a fast-paced environment. This opportunity is well suited for someone who enjoys building relationships, solving problems, and contributing to a positive customer experience. Responsibilities:• Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process.• Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in the service experience.• Record, organize, and update lead interactions accurately within company systems to ensure clear visibility into activity and next steps.• Coordinate appointments and support movement of promising opportunities through the sales pipeline.• Work closely with internal partners to deliver a smooth and consistent experience for customers at every stage of engagement.• Handle email and phone communications with care while managing multiple browser-based tools and customer records.• Assist customers with general service questions and basic connectivity-related concerns, escalating issues when appropriate.• Build knowledge of industry practices, internal workflows, and relevant market information to improve service quality and effectiveness.
2026-06-24T00:00:00Z

Customer Service Specialist

Westfield, IN
onsite
Permanent / Full Time
40000 - 42000 USD / Yearly
We are looking for a Customer Service Specialist to support clients and internal teams by ensuring orders move smoothly from request through delivery. This position blends customer communication, order coordination, and account support to help maintain a high standard of service. The ideal candidate is organized, responsive, and confident managing multiple priorities while delivering accurate information and timely follow-up. Responsibilities: • Build and maintain positive relationships with assigned customers, serving as a reliable point of contact for ongoing account needs. • Enter and manage quotes, sales orders, and billing documents with a strong focus on accuracy and turnaround time. • Partner with production, yard, and transportation teams to align order details and support timely, correct fulfillment. • Address questions related to pricing, stock levels, product details, and expected delivery timelines in a clear and thorough manner. • Investigate and resolve service concerns, order discrepancies, and customer complaints with urgency and sound judgment. • Monitor active orders and provide regular status updates to customers as well as relevant internal stakeholders. • Support field sales personnel by assisting with order processing, account maintenance, and customer follow-up activities. • Keep customer account information current and accurately documented within company systems.
2026-06-19T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-06-24T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-06-09T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Customer Experience Specialist 2nd Shift (3p-10p)

Waterloo, IA
onsite
Temporary to Hire
17 - 19 USD / Hourly
Customer Service Representative (2nd Shift | 3:00 PM – 10:00 PM)Location: Waterloo Schedule: Monday–Friday, 3:00 PM – 10:00 PM Overview:We’re looking for a dependable and customer-focused professional to support a quickly growing team on second shift. This role is ideal for someone who thrives in a fast-paced environment, stays calm under pressure, and is committed to delivering responsive, high-quality service. What You’ll Do:<ul><li>Serve as the primary point of contact for incoming inquiries, providing timely and professional support</li><li>Gather and verify accurate information while maintaining attention to detail</li><li>Communicate clearly with internal teams to coordinate next steps and ensure smooth service delivery</li><li>Maintain thorough and accurate documentation of all interactions</li><li>Handle sensitive situations with discretion, professionalism, and empathy</li><li>Prioritize multiple requests while staying organized and responsive</li></ul>
2026-06-11T00:00:00Z

Customer Care Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a friendly, detail-oriented Customer Service Representative to join a local and growing team. In this role, you will serve as the primary point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience. The ideal candidate is a strong communicator who enjoys problem-solving and thrives in a fast-paced environment. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer issues efficiently and professionally</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions accurately in CRM or internal systems</li><li>Escalate complex concerns to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up on open issues to ensure timely resolution</li><li>Maintain a high level of customer satisfaction and professionalism</li><li>Support team goals and contribute to process improvements</li></ul>
2026-06-26T00:00:00Z

Customer Care Representative

San Diego, CA
onsite
Temporary / Contract
21 - 24 USD / Hourly
About the RoleRobert Half is partnering with a growing organization seeking a dedicated and customer-focused Customer Care Representative to deliver exceptional service and support to clients. This role is responsible for handling customer inquiries, resolving issues, processing requests, and ensuring a positive customer experience across multiple communication channels. The ideal candidate is an excellent communicator, enjoys problem-solving, and thrives in a fast-paced environment.Key Responsibilities<ul><li>Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service requests while maintaining a high level of customer satisfaction</li><li>Accurately document customer interactions and update records within CRM systems</li><li>Process orders, account updates, applications, and other customer transactions</li><li>Research and troubleshoot issues to provide effective solutions</li><li>Escalate complex concerns to appropriate departments when necessary</li><li>Follow up with customers to ensure inquiries and issues have been fully resolved</li><li>Maintain knowledge of company products, services, policies, and procedures</li><li>Meet established service, quality, and response-time goals</li><li>Support special projects and administrative tasks as assigned</li></ul>
2026-06-19T00:00:00Z

Client Support Specialist

Saint Paul, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Client Support Specialist to support a busy software organization in Saint Paul, Minnesota. This Contract position offers an interim assignment expected to last 3+ months and follows a hybrid schedule with two days onsite and three days remote each week. The person in this role will serve as a key point of contact for customers by managing phone and email inquiries, resolving access-related issues, and delivering timely assistance that supports a positive service experience. Responsibilities:• Manage incoming and outgoing customer communications, addressing questions, service concerns, and follow-up needs with professionalism and urgency.• Set up user accounts, remove access for former users, and handle related administrative requests with a high degree of accuracy.• Guide new customers through the onboarding process and provide clear updates as they move through service setup.• Review and respond to password reset requests and other support tickets within established response expectations.• Track recurring issues and analyze call or ticket patterns to help strengthen support processes and service quality.• Enter, update, and maintain customer information and service records in Excel and other tracking tools with careful attention to detail.• Work closely with colleagues across the team to share information, coordinate solutions, and ensure customer needs are fully addressed.• Uphold confidentiality standards while maintaining a detail-oriented and customer-focused approach in every interaction
2026-06-18T00:00:00Z

Customer Success Coordinator

Carlsbad, CA
remote
Temporary / Contract
24 - 28 USD / Hourly
Help Clients Get the Most From Their InvestmentA rapidly growing software company is seeking a Customer Success Coordinator to support client onboarding, account management, and customer retention initiatives. This role is ideal for someone who enjoys relationship building and helping customers achieve success while working in a collaborative technology environment.The successful candidate will work closely with sales, implementation, and support teams to ensure clients receive exceptional service and ongoing support.Key ResponsibilitiesCustomer Relationship Management<ul><li>Serve as a primary point of contact for assigned accounts</li><li>Assist clients with onboarding and implementation processes</li><li>Schedule and coordinate customer training sessions</li><li>Monitor customer satisfaction and engagement levels</li><li>Escalate technical issues to appropriate teams</li></ul>Administrative & Project Support<ul><li>Maintain CRM records and customer documentation</li><li>Track client activity and service metrics</li><li>Generate reports for leadership review</li><li>Support customer retention and account growth initiatives</li></ul>
2026-06-19T00:00:00Z

Customer Care Associate

Cerritos, CA
onsite
Temporary / Contract
20 - 20 USD / Hourly
Customer Care Associate – Cerritos, CA (On-Site)We are partnering with a growing wholesale company in Cerritos seeking a Customer Care Associate to join their team! This is a full-time, on-site opportunity ideal for someone who is customer-focused, detail-oriented, and thrives in a fast-paced environment.If you enjoy working with people, handling orders, and being part of a collaborative team — this could be a great fit! 🔹 What You’ll Be Doing:<ul><li>Responding to customer inquiries via phone, email, and in person</li><li>Processing high-volume orders and confirming payment information</li><li>Coordinating with sales, accounting, and shipping teams to ensure accurate fulfillment</li><li>Handling returns, claims, and special/custom orders</li><li>Maintaining customer accounts and building strong relationships</li><li>Assisting with front-desk duties as needed</li><li>Supporting showroom set-ups and occasional trade show events</li></ul>
2026-06-24T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-05-29T00:00:00Z