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240 results for Customer Experience Specialist jobs

Customer Experience Specialist

Charlotte, NC
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Experience Specialist to support a major non-profit conference in Charlotte, North Carolina through a Contract assignment. This position plays a key role in creating a welcoming and organized attendee experience by assisting with event materials preparation and on-site registration services. The ideal candidate is dependable, detail oriented, and comfortable interacting with guests while handling repetitive tasks with accuracy and care. Responsibilities: • Prepare conference tote bags before the event by removing packaging materials, organizing distributed items, and placing completed bags in designated storage bins. • Work closely with event staff to assemble attendee materials efficiently while maintaining quality and consistency throughout the packing process. • Support conference check-in operations by guiding attendees through kiosk registration and assisting with badge pickup. • Verify attendee identification against registration records before distributing badges and lanyards. • Provide courteous, clear communication to attendees and respond calmly to basic questions during busy registration periods. • Follow assigned timekeeping procedures by checking in at the start of each shift and checking out before leaving the venue. • Maintain punctuality for scheduled shifts and return from breaks promptly to ensure smooth event coverage. • Adhere to role-specific dress expectations, including casual attire for pre-event assembly work and business casual clothing for registration assignments. • Prepare for each shift by bringing any necessary personal essentials and planning transportation to arrive on time.
2026-07-13T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 21 USD / Hourly
About the OpportunityRobert Half is partnering with a mission-driven nonprofit organization seeking a Customer Experience Specialist to join their growing team. This opportunity is ideal for someone who is passionate about making a difference, enjoys connecting with people, and takes pride in delivering exceptional service to individuals in need. The position is onsite during the first six months to ensure a successful training and onboarding experience. After that, employees transition to a hybrid schedule of three days remote and two days onsite each week.Candidates with previous experience supporting a nonprofit organization, contact center, or customer service team are encouraged to apply. Key Responsibilities<ul><li>Serve as the first point of contact for clients by answering a high volume of inbound calls and providing timely, compassionate support.</li><li>Help individuals navigate available programs, services, and community resources while identifying the most appropriate solutions for their needs.</li><li>Maintain accurate documentation of all customer interactions using CRM and case management systems.</li><li>Coordinate with internal departments to ensure clients receive prompt follow-up and appropriate assistance.</li><li>Deliver a positive and empathetic customer experience across phone, email, and other communication channels.</li><li>Research and resolve questions regarding services, eligibility, benefits, and general program information.</li><li>Utilize multiple systems simultaneously while maintaining accuracy, efficiency, and attention to detail.</li><li>Remain knowledgeable about organizational programs and community resources to provide reliable information and referrals.</li></ul>
2026-07-10T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards. Responsibilities:• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.
2026-07-07T00:00:00Z

Customer Experience Specialist

Lathrop, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support positive client interactions for a non-profit organization in Lathrop, California. This Long-term Contract opportunity is ideal for someone with at least 2 years of experience who can communicate clearly, resolve concerns efficiently, and deliver attentive service across email and other channels. The role suits a detail-oriented individual who is comfortable using Microsoft Office applications, applying basic math skills, and assisting both English- and Spanish-speaking customers. Responsibilities: • Respond to customer questions and service requests through email and other communication channels with professionalism and accuracy. • Guide clients through routine issues, providing clear solutions that improve satisfaction and strengthen the overall customer experience. • Maintain organized records of interactions, updates, and follow-up actions using standard office tools and internal tracking methods. • Support Spanish-speaking customers by delivering clear communication and ensuring they receive timely assistance. • Review customer information carefully, complete basic calculations when needed, and process service-related details with accuracy. • Partner with internal team members to address concerns, share updates, and help create a consistent support experience. • Monitor recurring customer issues and communicate trends or service gaps to help improve ongoing support processes.
2026-07-10T00:00:00Z

Customer Experience Specialist

Quincy, FL
onsite
Temporary to Hire
20.539 - 23.782 USD / Hourly
We are looking for a Customer Experience Specialist to join a member-focused financial institution. This contract opportunity with the potential to become permanent is ideal for someone who enjoys combining personalized service, transaction support, and solution-based conversations to help customers reach their financial goals. In this part-time role, you will serve members across in-person and other communication channels while contributing to a welcoming and efficient branch experience. The position includes four weeks of paid training on a permanent schedule and requires availability every Saturday. Responsibilities: • Deliver attentive, relationship-driven service to members by addressing questions, resolving concerns, and creating a positive experience across service channels. • Handle routine financial transactions accurately, including deposits, withdrawals, transfers, and loan payment activity, while maintaining balancing standards. • Explore customer needs through conversation and recommend suitable financial products or services that align with their goals. • Contribute to membership and deposit growth by engaging in proactive outreach and strengthening ongoing customer relationships. • Support daily branch functions such as opening and closing activities, operational tasks, and general service readiness. • Follow established procedures to reduce fraud exposure and operational risk through precise transaction processing and careful verification practices. • Work closely with branch colleagues to meet service objectives and ensure a smooth, consistent customer experience. • Maintain current knowledge of financial offerings, service updates, and relevant industry developments to provide informed guidance.
2026-06-29T00:00:00Z

Customer Experience Representative

Bethel, CT
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Representative to join a collaborative team in Connecticut. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, assisting sales efforts, and managing a variety of service-related tasks in a fast-moving environment. In this role, you will help strengthen customer relationships while contributing to order coordination, product support, and day-to-day operational coverage. Responsibilities: • Engage customers and retail partners through proactive outbound outreach to support sales activity and build ongoing business relationships. • Prepare pricing information and product quotes while responding to inquiries with accurate and timely follow-up. • Receive customer orders, enter order details into the system, and coordinate processing to support on-time shipment. • Monitor open orders and communicate updates to customers regarding progress, timing, and any follow-up needs. • Provide product guidance and technical assistance to help customers make informed purchasing decisions. • Manage return requests and help resolve service issues in a thorough and customer-focused manner. • Step in to support order entry coverage when needed to maintain workflow continuity across the team. • Assist with customer engagement initiatives, including promotional events, trade shows, and new product launch activities.
2026-07-14T00:00:00Z

Customer Success Specialist

Raleigh, NC
onsite
Temporary to Hire
31.35 - 36.3 USD / Hourly
We are looking for a Customer Success Specialist to support customer programs and keep orders, production activity, and deliveries aligned with business commitments in Raleigh, North Carolina. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced utilities and infrastructure environment and enjoys working across operations, logistics, and customer-facing teams. In this role, you will help ensure a smooth customer experience by tracking order execution, communicating updates, and coordinating solutions when issues arise. Responsibilities: • Oversee customer program activity by aligning order timelines with production capacity, inventory availability, and delivery schedules. • Review forecasts, purchase orders, shipment progress, and stock levels to help maintain reliable fulfillment and on-time performance. • Serve as a central point of contact for customers and internal teams by sharing status updates, managing expectations, and addressing service concerns. • Maintain accurate order, inventory, and delivery information within Microsoft Dynamics 365 and related business systems. • Work closely with manufacturing, supply chain, logistics, and operations partners to resolve exceptions and keep commitments on track. • Identify recurring service or process issues, recommend practical improvements, and support corrective actions that strengthen customer satisfaction. • Prepare operational reports, monitor performance indicators, and provide administrative coordination to support daily program execution.
2026-07-15T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
19 - 20 USD / Hourly
We are looking for highly articulate, empathetic, tech-savvy Call Center Representatives to handle high‑volume inbound calls from individuals seeking legal assistance. This is a true call center role focused on customer care and intake. You will answer a high volume of inbound calls (10-15 calls per hour – 80-100 a day) from callers seeking connection to the appropriate company. You will provide compassionate, patient, and professional support to individuals experiencing sensitive or stressful situations and follow a pre-set script/template responses for each client represented. You will gather only the required intake information and enter caller information accurately into the system and route the inquiry to the appropriate contact.
2026-07-17T00:00:00Z

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-13T00:00:00Z

Customer Service Specialist

Neenah, WI
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a customer-focused Customer Service Specialist to support lead engagement and client communication for a contract position based in Wisconsin. In this role, you will connect with prospective customers, respond quickly to inquiries, and help guide opportunities forward through consistent outreach and thoughtful follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while managing multiple conversations in a fast-paced environment. This opportunity is well suited for someone who enjoys building relationships, solving problems, and contributing to a positive customer experience. Responsibilities:• Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process.• Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in the service experience.• Record, organize, and update lead interactions accurately within company systems to ensure clear visibility into activity and next steps.• Coordinate appointments and support movement of promising opportunities through the sales pipeline.• Work closely with internal partners to deliver a smooth and consistent experience for customers at every stage of engagement.• Handle email and phone communications with care while managing multiple browser-based tools and customer records.• Assist customers with general service questions and basic connectivity-related concerns, escalating issues when appropriate.• Build knowledge of industry practices, internal workflows, and relevant market information to improve service quality and effectiveness.
2026-06-24T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-06-24T00:00:00Z

Bilingual Customer Experience Specialist

San Diego, CA
onsite
Temporary / Contract
20 - 24.5 USD / Hourly
Our client is seeking a personable and solutions-driven Bilingual Customer Experience Specialist (Spanish/English) to join their growing team. This role is responsible for creating exceptional customer experiences by providing timely support, resolving inquiries, and building lasting relationships with English- and Spanish-speaking customers.The ideal candidate is an excellent communicator, enjoys helping others, and thrives in a fast-paced, customer-focused environment. Key Responsibilities<ul><li>Deliver exceptional customer service to English- and Spanish-speaking customers via phone, email, chat, and in-person interactions.</li><li>Respond to inquiries regarding products, services, account information, and order status.</li><li>Resolve customer concerns efficiently while maintaining a positive and professional attitude.</li><li>Accurately document customer interactions and maintain records within CRM and internal systems.</li><li>Process orders, account updates, service requests, and other customer transactions.</li><li>Collaborate with internal departments to ensure prompt resolution of customer issues.</li><li>Proactively identify opportunities to improve the customer experience and enhance satisfaction.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been exceeded.</li><li>Meet established service, quality, and performance goals.</li><li>Support additional administrative and customer service initiatives as assigned.</li></ul>
2026-07-09T00:00:00Z

Bilingual Spanish Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 21 USD / Hourly
About the Role Robert Half is partnering with a respected nonprofit organization to hire a Bilingual Spanish Customer Experience Specialist who is passionate about serving the community and helping individuals access meaningful resources and support. This role is perfect for someone who enjoys building connections, solving problems, and creating positive experiences for people during important moments. New team members will work onsite for the first six months to complete training and become fully integrated with the team. Following the onboarding period, the position transitions to a hybrid schedule of three remote days and two onsite days per week.Individuals with prior experience in a nonprofit, community-based organization, call center, or customer support environment are highly encouraged to apply. Key Responsibilities<ul><li>Serve as a trusted resource for community members by responding to inbound calls and providing accurate information with professionalism and empathy.</li><li>Assess each caller's needs and connect them with appropriate programs, services, and community resources.</li><li>Document interactions thoroughly in CRM and case management systems while maintaining confidentiality and accuracy.</li><li>Build positive relationships with clients by providing attentive, respectful, and solutions-focused service.</li><li>Collaborate with internal teams to coordinate services and ensure client needs are addressed efficiently.</li><li>Manage multiple systems simultaneously to research information, update records, and track service requests.</li><li>Stay informed on organizational programs, eligibility requirements, and community resources to deliver accurate guidance.</li><li>Meet quality and productivity expectations while maintaining a compassionate, client-centered approach.</li></ul>
2026-07-10T00:00:00Z

Customer Success Representative

Encinitas, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
A fast-growing software company in Leucadia is looking for a Customer Success Representative who enjoys helping customers get the most out of innovative technology solutions. This role is much more than answering questions—you'll become a trusted partner to clients by providing exceptional service, resolving issues, and ensuring a seamless customer experience from start to finish. If you enjoy working in a collaborative environment where every interaction matters and want to grow your career with a company that values internal advancement, we'd love to meet you.ResponsibilitiesCustomer Success<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and chat</li><li>Guide customers through account setup and product features</li><li>Resolve billing, account, and service-related questions</li><li>Document customer interactions within the CRM system</li><li>Collaborate with Sales and Technical Support to resolve escalated issues</li></ul>Administrative Support<ul><li>Maintain accurate customer records</li><li>Generate customer reports and account summaries</li><li>Monitor customer satisfaction metrics</li><li>Assist with customer onboarding projects</li></ul>
2026-07-17T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-07-16T00:00:00Z

Client Services Specialist

Miami, FL
onsite
Temporary to Hire
18.05 - 19 USD / Hourly
We are looking for a Client Services Specialist to support individuals seeking legal assistance in Miami, Florida. This contract opportunity is ideal for someone who brings strong interpersonal skills, sound judgment, and a service-focused approach to client support within a services environment. In this role, you will guide applicants through the intake process, connect them with appropriate resources, and contribute to community-based outreach efforts while maintaining confidentiality. Responsibilities: • Conduct client interviews to gather relevant background information and assess service needs. • Evaluate applicants for program eligibility using established guidelines and accurate documentation practices. • Direct individuals to internal or external resources when services fall outside available support options. • Share general guidance and self-help materials with applicants to help them better understand available next steps. • Participate in community clinics and outreach events hosted by the organization. • Complete intake activities at off-site locations as assigned to expand access to services. • Record client interactions and case details accurately within the case management system. • Respond to client communications appropriately while safeguarding sensitive information.
2026-07-06T00:00:00Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Relations Representative to support customers in a Long-term Contract position. This role focuses on delivering responsive service by managing inbound inquiries, documenting claim-related details with precision, and helping callers reach the right internal resources. The ideal candidate is attentive, composed under pressure, and motivated to provide accurate, detail-oriented assistance in a fast-paced customer service environment. Responsibilities: • Respond to inbound customer calls related to injury claim reporting and capture all required information accurately in company systems. • Guide conversations with thoughtful questions and careful listening to understand concerns and identify the best path to resolution. • Route inquiries to the appropriate teams and coordinate with internal partners to ensure customer issues are addressed efficiently. • Maintain clear, accurate records through timely data entry and careful documentation of each interaction. • Build working knowledge of service processes, policies, and procedures to deliver consistent and informed support. • Alert Customer Care leadership to recurring service challenges or workflow risks that could affect response quality or turnaround times. • Follow established compliance standards, training expectations, supervisory guidance, and applicable regulations in daily work.
2026-07-17T00:00:00Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Relations Representative to support customers by managing inbound communications and documenting claim-related details with care and accuracy. This Contract position is based in San Diego, California, and is ideal for someone who brings strong service instincts, sound judgment, and a detail-oriented approach to every interaction. The person in this role will help create a responsive customer experience by addressing concerns, coordinating with internal teams, and maintaining dependable records. Responsibilities: • Respond to incoming calls related to injury claim reporting and capture all required information accurately in company systems. • Use attentive listening and thoughtful follow-up questions to understand customer needs and provide effective support. • Route inquiries to the correct teams and escalate more complex matters when additional assistance is needed. • Work closely with internal departments to help resolve service issues and ensure timely follow-through. • Build familiarity with organizational procedures and service practices to improve the quality and consistency of support. • Identify potential service delays or workflow concerns and communicate them to Customer Care leadership before they affect operations. • Perform all work in alignment with company standards, training expectations, supervisor guidance, and applicable legal requirements.
2026-07-17T00:00:00Z

Client Relations Specialist

Oceanside, CA
onsite
Temporary / Contract
25 - 33 USD / Hourly
A growing commercial property management company is looking for a Client Relations Specialist to support tenants, vendors, and property managers across a diverse portfolio of office and retail properties. This position is ideal for someone who enjoys building relationships, solving problems, and creating positive experiences for clients every day. You'll work closely with property management, accounting, and maintenance teams while helping ensure tenant requests are handled promptly and professionally.ResponsibilitiesClient Relations<ul><li>Respond to tenant inquiries by phone and email</li><li>Coordinate maintenance requests and follow up on service completion</li><li>Communicate with vendors regarding work orders and scheduling</li><li>Maintain detailed records of client interactions</li><li>Build strong relationships through proactive communication and follow-up</li></ul>Administrative Responsibilities<ul><li>Prepare service reports and correspondence</li><li>Update tenant information within the property management system</li><li>Assist with lease documentation and administrative projects</li><li>Support office operations as needed</li></ul>
2026-07-17T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-07-01T00:00:00Z

Customer Care Center Representative

San Antonio, TX
onsite
Temporary / Contract
20 - 24 USD / Hourly
Our client is in need of a Customer Care Center Representative to support customers from our San Antonio, Texas location through thoughtful, accurate, and efficient service. This opportunity is ideal for someone who enjoys resolving account questions, guiding callers to the right resources, and creating a positive banking experience. The position also plays a key role in managing debit card claims and dispute cases with strong attention to detail, timely follow-up, and compliance-focused documentation. Responsibilities:• Handle inbound calls with professionalism, assess each inquiry quickly, and provide clear support for a wide range of customer account needs.• Share accurate information related to balances, recent activity, and banking products while ensuring customers understand the next steps available to them.• Route callers to the appropriate internal teams when requests fall outside the scope of the contact center and help create a smooth handoff.• Resolve customer concerns with patience and empathy, identifying practical options that improve convenience and overall satisfaction.• Open and manage debit card dispute cases, gathering required details and supporting documents in accordance with established regulatory standards.• Monitor dispute activity from intake through resolution, maintain complete records, and issue provisional credits when eligibility requirements are met.• Coordinate with internal partners and external service providers to advance investigations, send required correspondence, and keep cases moving within mandated timelines.• Provide customers with timely updates on dispute progress and outcomes while completing daily balancing activities and other assigned operational support tasks.
2026-07-17T00:00:00Z

Customer Service Representative

Buffalo, NY
onsite
Temporary to Hire
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join an on-site team in Buffalo, New York in a contract-to-permanent position. This role is well suited for someone who enjoys helping customers, staying organized, and handling a mix of communication, order support, and administrative tasks in a fast-paced setting. The ideal candidate brings strong attention to detail, confidence working in Microsoft Office, and the ability to respond thoughtfully to customer needs while keeping information accurate and up to date. Responsibilities: • Respond to incoming customer inquiries by phone and email, providing timely and effective support for a range of service-related needs. • Enter and update customer orders, account details, and related records with a high level of accuracy and consistency. • Manage outbound follow-up communication to confirm details, resolve open items, and maintain strong customer relationships. • Coordinate with internal team members to address service issues, clarify requests, and ensure orders and inquiries are handled efficiently. • Use Outlook and other office systems to organize communications, track activities, and maintain clear documentation of customer interactions. • Identify practical solutions to customer concerns by evaluating available options and recommending appropriate next steps. • Support daily administrative and customer service operations while maintaining a detail-focused approach in an on-site business casual environment.
2026-07-10T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Dayton area company is seeking a Customer Service Representative for a 2-month contract assignment. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, account updates, or service questions</li><li>Provide accurate information and excellent customer support</li><li>Document customer interactions in the system</li><li>Escalate complex issues as needed</li><li>Maintain a professional and positive attitude with every interaction</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Brunswick, OH
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a fully onsite team in Brunswick, Ohio in a contract role with permanent potential. This position is ideal for someone who enjoys helping customers, managing order-related requests, and delivering accurate information with professionalism. You will support both external and internal customers by handling inquiries, processing orders, and ensuring each interaction is timely, solution-focused, and well-documented. Responsibilities: • Respond to inbound customer calls and emails with professionalism, providing clear updates on products, pricing, orders, and shipment status. • Enter and manage customer orders with strong attention to detail to ensure accurate records and smooth fulfillment. • Guide customers through product selections by identifying needs, recommending suitable options, and offering consultative support. • Address service concerns and order-related issues promptly, working to resolve problems in a practical and customer-focused manner. • Interpret customer specifications and explain product information in a way that helps customers make informed decisions. • Coordinate with internal teams to monitor open requests and maintain consistent follow-through on customer commitments. • Prepare and maintain order documentation with a high degree of accuracy using Microsoft Office and related systems. • Support phone-based and email-based communication throughout the day while maintaining organized records and timely responses.
2026-07-17T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-07-08T00:00:00Z