<p>We are looking for a dedicated <strong>Associate Patient Care Coordinator</strong> to join our team in Mt. Pleasant, Pennsylvania. The <strong>Associate Patient Care Coordinator</strong> is a contract position within the healthcare sector, focusing on patient registration and coordination. The <strong>Associate Patient Care Coordinator</strong>, you will play a key part in ensuring a seamless patient experience by managing appointments, handling medical records, and addressing billing inquiries with attention to detail. This role has rotating 8-hour shifts covering</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointment scheduling using specialized software to ensure accuracy and efficiency.</p><p>• Manage pre-registration and registration processes, including obtaining required signatures and authorizations.</p><p>• Provide clear instructions for testing procedures to patients to facilitate smooth clinic operations.</p><p>• Respond promptly to patient inquiries regarding billing, insurance, and scheduling, ensuring satisfaction.</p><p>• Monitor and update patient records with accurate demographic and insurance information.</p><p>• Secure necessary referrals and authorizations to comply with insurance and medical guidelines.</p><p>• Communicate effectively with patients, staff, and management to address issues and recommend improvements.</p>
<p>We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
<p>We are looking for an Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Entry level applies welcome! Must have some healthcare experience! </p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.</p>
We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This Contract position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail.<br><br>Responsibilities:<br>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.<br>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.<br>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.<br>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.<br>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.<br>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.<br>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.<br>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.<br>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.<br>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.
We are looking for a dedicated Care Coordinator to join our team in Syracuse, New York. In this Contract-to-permanent role, you will provide essential administrative and technical support to the Clinical Supervisor and team members, ensuring seamless operations in the referral and authorization processes. This position offers an opportunity to make a meaningful impact by collaborating with team members and assisting members in accessing the services they need.<br><br>Responsibilities:<br>• Review and accurately input authorization data into a computerized database, including managing expiring authorization reports.<br>• Assist case management with scheduling and coordinating patient services as directed by the clinical team.<br>• Participate in regular meetings with clinical staff to identify opportunities for process improvement and implement recommended changes.<br>• Maintain and manage various reports within organizational systems as assigned.<br>• Perform clerical tasks such as filing, typing, copying, faxing, and taking messages to support team operations.<br>• Actively engage in performance improvement and continuous quality improvement activities.<br>• Communicate regularly with members to ensure their needs are met and collaborate with team members to address any concerns.<br>• Carry out additional duties as assigned by the supervisor to support the team's overall goals.
<p>We are looking for a Referral Coordinator to join our team on a contract basis in Oakland, California. In this role, you will support the healthcare team by managing insurance referrals and ensuring seamless coordination for patient care. If you have prior experience in medical front office operations and a solid understanding of basic medical terminology, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage insurance referrals accurately and in a timely manner.</p><p>• Coordinate communication between healthcare providers, insurance companies, and patients.</p><p>• Maintain organized records of referral documentation and patient information.</p><p>• Verify insurance coverage and eligibility for services.</p><p>• Address inquiries from patients and healthcare staff regarding referral processes.</p><p>• Ensure compliance with healthcare regulations and organizational policies.</p><p>• Collaborate with medical front office staff to streamline workflows.</p><p>• Assist in resolving issues related to referral approvals or denials.</p><p>• Provide administrative support to enhance overall patient care coordination.</p><p><br></p><p>If you are interested in this role, please apply and call us at (510) 470-7450</p>
<p>We are looking for a dedicated Intake Coordinator to join our team in Rochester, New York. In this long-term contract position, you will play a vital role in ensuring patients receive seamless care by managing referrals, authorizations, and scheduling. If you thrive in a healthcare environment and are passionate about delivering exceptional service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate insurance referrals and verify patient eligibility for services.</p><p>• Manage authorization requests to ensure timely approvals for procedures and treatments.</p><p>• Schedule appointments and follow up with patients to confirm their availability.</p><p>• Maintain accurate and updated patient medical records in compliance with healthcare regulations.</p><p>• Assist patients with inquiries related to referrals, insurance coverage, and scheduling.</p><p>• Collaborate with healthcare providers to streamline referral and authorization processes.</p><p>• Verify insurance information to ensure coverage for requested services.</p><p>• Monitor and track pending authorizations and referrals to avoid delays in patient care.</p><p>• Provide exceptional customer service to patients and their families, addressing concerns promptly.</p>
<p>We are looking for a dedicated and resourceful Front Desk Coordinator to join a neurosurgery office in Los Angeles, California. This contract position involves working closely with a board-certified neurosurgeon and a skilled clinical team to ensure seamless administrative operations and patient support. If you excel in multitasking, have strong organizational skills, and possess a compassionate approach to patient care, this role is an excellent opportunity to thrive in a dynamic medical environment. MUST BE Bilingual in Spanish.</p><p><br></p><p>Responsibilities:</p><p>• Schedule patient appointments, follow-ups, and medical procedures efficiently.</p><p>• Act as a liaison between patients, the neurosurgeon, and other healthcare providers to facilitate clear communication.</p><p>• Maintain accurate and confidential patient records in compliance with organizational standards.</p><p>• Verify insurance coverage, handle authorization processes, and assist patients with billing inquiries.</p><p>• Oversee clinic operations, including managing supplies, preparing exam rooms, and organizing the provider’s daily calendar.</p><p>• Provide administrative support to the neurosurgery team, ensuring smooth workflow.</p><p>• Address patient inquiries and concerns with professionalism and empathy.</p><p>• Utilize electronic medical records and relevant software to manage clinic documentation and operations.</p>
We are looking for a dedicated Patient Service Representative to join our team in Syracuse, New York. In this role, you will provide exceptional support to patients by managing their scheduling, registration, and service needs. This is a Contract-to-permanent opportunity within the healthcare industry, offering a chance to make a meaningful impact on patient experiences.<br><br>Responsibilities:<br>• Coordinate patient scheduling to ensure timely and efficient appointments.<br>• Assist patients with inquiries and provide clear information about services.<br>• Facilitate patient registration by accurately collecting and verifying required information.<br>• Deliver excellent customer service in a call center environment, addressing patient concerns promptly.<br>• Maintain accurate records and documentation in compliance with healthcare standards.<br>• Collaborate with healthcare staff to ensure seamless operations and patient satisfaction.<br>• Handle sensitive patient information with confidentiality and professionalism.<br>• Resolve scheduling conflicts and patient issues effectively.<br>• Support patients in navigating healthcare processes and procedures.<br>• Uphold organizational standards for patient care and service quality.
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p><p> </p>
We are looking for a detail-oriented Patient Access Specialist to join our team on a contract basis in Miramar Beach, Florida. In this role, you will ensure smooth and efficient patient registration processes while providing excellent support to patients and healthcare staff. This position involves a mix of desk work and hands-on tasks, making it ideal for professionals who thrive in dynamic environments.<br><br>Responsibilities:<br>• Welcome and check in patients upon arrival, ensuring all necessary documentation is completed.<br>• Retrieve and review medical orders to support accurate patient registration and scheduling.<br>• Conduct financial clearance for procedures, including basic medical coding tasks.<br>• Schedule patients for laboratory tests and other healthcare services.<br>• Determine appropriate registration pathways, such as LabCorp or Ascension, based on patient needs.<br>• Maintain accurate records and data entry to streamline administrative workflows.<br>• Collaborate with healthcare providers and staff to address patient inquiries and resolve registration issues.<br>• Perform occasional off-desk tasks to support operational needs and enhance patient care.
<p>We are looking for a Referral Coordinator to join our clients team in Portland, Oregon. This is a contract position is ideal for someone who thrives in a healthcare administrative role and is passionate about providing exceptional customer service. The successful candidate will play a key role in coordinating patient referrals, ensuring seamless communication between providers, and assisting with scheduling and registration processes.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the referral process by coordinating communication between patients, healthcare providers, and specialists.</p><p>• Schedule appointments for referred patients, ensuring accuracy and timeliness.</p><p>• Register patients into the system and verify their information to maintain accurate records.</p><p>• Provide outstanding customer service by addressing patient inquiries and resolving issues promptly.</p><p>• Utilize Epic EMR and Google Suite tools to manage and document referral activities efficiently.</p><p>• Work collaboratively with medical staff to enhance the referral experience for patients.</p><p>• Monitor referral statuses and follow up as needed to ensure timely care delivery.</p><p>• Maintain confidentiality and comply with healthcare regulations when handling patient information.</p><p>• Identify opportunities to streamline referral processes and implement improvements.</p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in Bethel Park, Pennsylvania. In this Contract-to-permanent role, you will play a vital part in ensuring seamless patient admissions and interactions, while upholding organizational standards and regulatory compliance. This position offers an opportunity to impact patient care through exceptional service and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and complete compliance checks to ensure proper patient documentation.</p><p>• Provide clear and compassionate instructions to patients while collecting insurance information and processing physician orders.</p><p>• Meet assigned point-of-service goals through efficient and precise handling of patient accounts.</p><p>• Conduct audits of patient accounts to ensure accuracy and compliance, generating statistical reports for leadership as needed.</p><p>• Perform pre-registration tasks by contacting patients to gather demographic, insurance, and financial information, including past due balances.</p><p>• Explain and obtain signatures for general consent forms, distributing educational documents to patients and guardians.</p><p>• Verify insurance eligibility and input benefit data into the system to support billing and point-of-service collections.</p><p>• Screen medical necessity using approved software, informing patients of potential non-payment scenarios when applicable.</p><p><br></p><p>Shifts are 10-6:30pm M-F, with rotating Saturdays</p>
<p>We are looking for a dedicated Financial Coordinator to join our team on a long-term contract basis in Newark, NJ. In this role, you will work onsite, assisting patients and their families in navigating benefit coverage options. This position is ideal for individuals who thrive in fast-paced healthcare environments and are passionate about advocating for patient needs.</p><p><br></p><p>Responsibilities:</p><p>• Conduct patient interviews in a hospital setting to determine eligibility for benefit coverage.</p><p>• Collaborate with hospital staff to assist patients in completing applications for state and federal programs.</p><p>• Review medical records and expedite the approval process for benefits by taking necessary actions.</p><p>• Ensure compliance with legal and company standards regarding Protected Health Information and other sensitive data.</p><p>• Maintain communication with government agencies to monitor the status of claims.</p><p>• Provide updates and support to hospital personnel and team members as required.</p><p>• Accurately document claim statuses and contract details using hospital and company computer systems.</p><p>• Assess medical records to determine the appropriate application for federal, state, or local programs based on disability definitions and daily living functions.</p><p>• Adapt to the dynamic pace of a hospital environment while maintaining professionalism and efficiency. </p>
<p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on first shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
<p>We are looking for a skilled and detail-oriented Patient Service Representative to join our team in Syracuse, New York. This is a Contract-to-permanent position within the healthcare industry, offering an excellent opportunity to contribute to patient care and administrative efficiency. The ideal candidate will play a vital role in ensuring smooth clinic operations and providing exceptional service to patients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare patient charts by printing facesheets, organizing documents into folders, and gathering required consult materials.</p><p>• Ensure all necessary clinical information is readily available for patient visits.</p><p>• Submit and monitor the status of Release of Information forms generated during the checkout process.</p><p>• Actively manage and maintain a full schedule for Nurse Practitioners to optimize clinic operations.</p><p>• Provide backup support for patient check-in processes as needed.</p><p>• Coordinate schedules and appointments to enhance workflow and minimize disruptions.</p><p>• Utilize CRM tools such as EPIC for accurate record-keeping and patient data management.</p><p>• Answer inbound calls professionally and assist with patient inquiries.</p><p>• Generate charts and graphs to support reporting and documentation needs.</p>
The Patient Access Coordinator plays a critical role in ensuring a seamless patient experience by handling front-office administrative duties and patient interactions. This position serves as the first point of contact for patients, visitors, and staff, ensuring a detail oriented and welcoming atmosphere at the clinic. The successful candidate will assist with patient registration, scheduling, and financial verification while maintaining strict compliance with HIPAA and other healthcare regulations. <br> Key Responsibilities: Front Desk Management: Greet all individuals (patients, visitors, and staff) who present at the front window and notify the appropriate personnel of any visitor arrivals. Patient Check-In: Complete patient check-ins, collect co-pays, and outstanding balances where applicable. Patient Registration: Verify and update patient information, including personal and financial details. Assign eligibility levels and register new patients as needed with accurate data entry. Consent Assistance: Assist patients with completing patient consent and other necessary forms, if required. Appointment Scheduling: Schedule medical, dental, and behavioral health (BH) patient appointments. Provide clinical summaries to medical and BH patients at the time of exit scheduling. Schedule Coordination: Work closely with the Patient Access Manager and providers to coordinate and maintain daily provider schedules. Patient Confirmation Calls: Make confirmation calls for upcoming appointments, reminding patients to bring necessary items such as co-pays and medication lists. Rescheduling Assistance: Check the bump list daily and reschedule appointments accordingly. HIPAA Compliance: Evaluate records requests for compliance with HIPAA laws and ensure information is released in accordance with applicable regulations. Phone Management: Answer incoming phone calls and relay messages or forward calls as needed. Patient Portal Enrollment: Educate, recruit, and enroll patients in the online portal system. Clerical Tasks: Sort and collate printed materials and notices for distribution purposes. Cross-Training: Cross-train to cover various front office responsibilities to ensure operational flexibility. Committee Participation: Participate in staff committees as assigned by leadership. Travel: Be willing to travel as necessary to meet operational needs across clinic locations. Meetings: Attend mandatory staff and agency meetings. Miscellaneous Duties: Perform additional assigned duties as needed to support operational success.
<p>We are looking for a highly motivated <strong>Patient Access Specialist</strong> to join our growing team. This role is essential in ensuring patients have a seamless experience while accessing healthcare services. As a Patient Access Specialist, you will assist in patient registration, scheduling, insurance verification, and other administrative duties—all integral to the healthcare process. If you’re detail-oriented, organized, and dedicated to delivering exceptional service to patients, this opportunity is for you!</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Perform patient registration and scheduling duties with accuracy and professionalism.</li><li>Verify insurance coverage and benefits to ensure correct billing and payment processes.</li><li>Communicate directly with patients regarding their healthcare appointments, and answer inquiries about processes, policies, or procedures.</li><li>Collaborate with various departments to optimize the patient experience and resolve any issues regarding access or billing.</li><li>Maintain confidentiality and ensure compliance with applicable laws and regulations, such as HIPAA.</li><li>Provide a welcoming and compassionate presence for patients, helping them navigate healthcare systems effectively.</li></ul><p><br></p>
<p>Robert Half is hiring! Join our client’s team, a Fortune 50 organization, and leader in the healthcare industry!</p><p> </p><p>We're looking for 30 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home.</p><p> </p><p>In this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service.</p><p> </p><p>Responsibilities:</p><ul><li>Answering <strong><u>high volumes</u></strong> of patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience</li><li>Scheduling and rescheduling patient appointments</li><li>Accurately recording and maintaining patient records</li><li>Coordinating with medical professionals to ensure the highest level of patient care</li></ul>
<p>Robert Half is hiring! Join our client’s team, a Fortune 50 organization, and leader in the healthcare industry!</p><p> </p><p>We're looking for 30 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home.</p><p> </p><p>In this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service.</p><p> </p><p>Responsibilities:</p><ul><li>Answering <strong><u>high volumes</u></strong> of patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience</li><li>Scheduling and rescheduling patient appointments</li><li>Accurately recording and maintaining patient records</li><li>Coordinating with medical professionals to ensure the highest level of patient care</li></ul><p><br></p>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring 2 <strong>Full-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p> </p><p><strong>Full-Time Evening Shift:</strong> Monday – Friday, 3:30 PM – 11:30 PM; Ideal for candidates who prefer late-day hours and consistent weekday scheduling.</p><p><strong>Full Time Day Shift: </strong>Monday - Friday: 8am - 4:30 PM </p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul><p> </p><p><strong>What We’re Looking For:</strong></p><ul><li>Previous experience in healthcare, customer service, or front desk roles preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and stay organized in a busy environment</li><li>Comfortable using electronic health record (EHR) systems</li><li>Compassionate, professional, and team-oriented attitude</li><li>High school GED or Diploma</li></ul>
<p>Are you passionate about providing exceptional customer service and supporting patients with their healthcare needs? We're looking for dedicated individuals to join our client's team as Remote Patient Service Representatives. In this role, you'll be responsible for assisting patients, managing sensitive information, and ensuring the highest level of customer satisfaction while working from the comfort of your home. With a clear path to permanent placement based on performance and attendance, this is a fantastic opportunity to grow your career in healthcare support. If you're ready to make a difference, apply today!</p><p><br></p><p><u> This is a remote role in the U.S. (</u><strong>excluding CA, TX, VA, AK, and IL)</strong>. </p><p><br></p><p>Responsibilities:</p><ul><li>Achieve performance goals in patient satisfaction, accuracy, quality, and attendance Adhere to department standards and daily adherence metrics</li><li>Provide exceptional customer service, demonstrating the client's commitment to quality care and concern for all internal and external customers</li><li>Manage multi-tasking tasks using dual monitors, including data entry and phone etiquette, while maintaining compliance with guidelines</li><li>Handle sensitive patient information and advocate for patient needs</li><li>Support other team members with paperwork and patient issue resolution</li><li>Identify financial, medical, and legal risks during customer interactions and follow proper procedures</li><li>Use internal systems to manage customer needs such as appointments, authorizations, claims, invoices, eligibility benefits, and appeals</li><li>Accurately document and translate oral information in accordance with company guidelines</li><li>Assist patients in selecting a PCP and provide general information about the medical group</li><li>Coordinate with clinicians and Telehealth Nurses, including arranging transportation, DME, and home health services</li><li>Update and process PCP changes in the system</li></ul><p><br></p>
<p>Are you passionate about providing exceptional customer service and supporting patients with their healthcare needs? We're looking for dedicated individuals to join our client's team as Remote Patient Service Representatives. In this role, you'll be responsible for assisting patients, managing sensitive information, and ensuring the highest level of customer satisfaction while working from the comfort of your home. With a clear path to permanent placement based on performance and attendance, this is a fantastic opportunity to grow your career in healthcare support. If you're ready to make a difference, apply today!</p><p><br></p><p><u> This is a remote role in the U.S. (</u><strong>excluding CA, TX, VA, AK, and IL)</strong>. </p><p><br></p><p>Responsibilities:</p><ul><li>Achieve performance goals in patient satisfaction, accuracy, quality, and attendance Adhere to department standards and daily adherence metrics</li><li>Provide exceptional customer service, demonstrating the client's commitment to quality care and concern for all internal and external customers</li><li>Manage multi-tasking tasks using dual monitors, including data entry and phone etiquette, while maintaining compliance with guidelines</li><li>Handle sensitive patient information and advocate for patient needs</li><li>Support other team members with paperwork and patient issue resolution</li><li>Identify financial, medical, and legal risks during customer interactions and follow proper procedures</li><li>Use internal systems to manage customer needs such as appointments, authorizations, claims, invoices, eligibility benefits, and appeals</li><li>Accurately document and translate oral information in accordance with company guidelines</li><li>Assist patients in selecting a PCP and provide general information about the medical group</li><li>Coordinate with clinicians and Telehealth Nurses, including arranging transportation, DME, and home health services</li><li>Update and process PCP changes in the system</li></ul><p><br></p>
<p>We are looking for a detail-oriented Part-Time BILINGUAL Administrative Coordinator to join our team in Lakewood, Colorado. This is a long-term contract position that requires exceptional organizational skills and a proactive approach to administrative support. If you are skilled in managing schedules, handling inbound calls, and supporting home health operations, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily administrative tasks, including managing calendars and scheduling appointments.</p><p>• Handle inbound calls professionally, providing accurate information and directing inquiries to the appropriate departments.</p><p>• Support home health operations by maintaining accurate records and ensuring compliance with procedures.</p><p>• Organize and maintain documentation, ensuring easy accessibility and proper filing.</p><p>• Assist in the preparation of reports, presentations, and other business materials.</p><p>• Monitor deadlines and follow up on action items to ensure tasks are completed efficiently.</p><p>• Collaborate with team members to improve operational workflows and enhance efficiency.</p><p>• Act as a point of contact for communications, prioritizing and addressing urgent matters as needed.</p><p>• Provide general administrative support to ensure smooth daily operations.</p><p>• Maintain confidentiality and security of sensitive information.</p>
