We are looking for a dedicated Patient Care Coordinator to join our team in San Luis Obispo, California. This long-term contract position is an excellent opportunity for individuals passionate about healthcare and patient advocacy. In this role, you will play a vital part in ensuring patients receive accurate and efficient registration services while maintaining a high standard of professionalism.<br><br>Responsibilities:<br>• Accurately identify patients and collect comprehensive demographic information to ensure proper records.<br>• Verify insurance details, including eligibility and benefits, to confirm coverage for services rendered.<br>• Assess and collect financial liabilities from patients while explaining payment policies and options.<br>• Provide information on hospital policies and patient rights to families in a clear and supportive manner.<br>• Refer patients to the Patient Registration Specialist for financial counseling or clearance as needed.<br>• Maintain compliance with healthcare policies and procedures to ensure accurate reimbursements.<br>• Collaborate with team members to support a seamless registration process and address patient concerns.<br>• Utilize healthcare systems to document and update patient information effectively.<br>• Monitor and address any discrepancies in patient registration data to ensure accuracy.<br>• Assist in ad hoc financial tasks related to patient billing and insurance claims.
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations. <br> Responsibilities: • Greet and check in patients while ensuring accurate and timely registration processes. • Schedule patient appointments using designated software and provide clear instructions for medical testing. • Address billing inquiries and assist patients with insurance-related questions and documentation. • Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle. • Collect and update patient demographic and insurance information in compliance with organizational standards. • Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction. • Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations. • Identify opportunities for process improvements and share recommendations with management. • Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.
We are looking for a dedicated Patient Care Coordinator to join our healthcare team in Santa Maria, California. In this role, you will serve as the first point of contact for patients, ensuring a seamless and detail-oriented experience. This is a long-term contract position that offers an excellent opportunity to contribute to patient care and administrative efficiency within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Greet and assist patients in a detail-oriented and courteous manner, addressing their inquiries and guiding them through the registration process.<br>• Manage appointment scheduling to ensure optimal efficiency and minimize patient wait times.<br>• Coordinate with insurance providers, including TRICARE and HealthCare.gov, to verify patient coverage and resolve any issues.<br>• Oversee hiring processes for front desk and administrative support roles to maintain a high-performing team.<br>• Utilize video conferencing tools to facilitate remote patient communication and team meetings.<br>• Collaborate with offshore teams to streamline administrative tasks and enhance workflow processes.<br>• Maintain accurate patient records, ensuring compliance with healthcare regulations and privacy standards.<br>• Provide support in analyzing healthcare data using tools like R Code to improve operational decision-making.<br>• Stay up-to-date with industry best practices and contribute to process improvement initiatives.
<p><strong>Job Description:</strong></p><p><br></p><p>The <strong>Helpline Care Coordinator</strong> provides follow-up and care coordination for clients who may benefit from additional support and advocacy in accessing services. This role supports individuals through system navigation, including intake, screening, assessment, referral, and linkage via phone and email.</p><p>The position also involves providing crisis counseling and suicide intervention when needed, as well as conducting safety and risk screenings and person-centered assessments.</p><p><br></p><ul><li>Coordinating referrals and facilitating warm transfers</li><li>Advocating for clients to ensure access to appropriate services</li><li>Maintaining accurate case documentation and reporting</li><li>Supporting updates to the of Data Resource team</li><li>Participating in supervision, training, and team meetings</li><li>Representing the Contact Center at outreach events and community boards, as needed</li></ul><p><br></p>
<p>Robert Half is searching for customer service professionals able to step in and support a contract Customer Service opportunity! If you are looking for a new role within the client services space, and excited to put your customer service skills to use right away, this contract role might be the perfect fit. This is a fully onsite role, with a fully in-office schedule.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ul><li>Deliver exceptional service to business customers by resolving inquiries and providing tailored solutions.</li><li>Profile customers to identify needs and facilitate Service-to-Sales conversations, recommending appropriate products and services.</li><li>Cross-sell products while adhering to all regulatory and compliance requirements.</li><li>Anticipate customer needs and strive for first contact resolution using available tools and resources.</li><li>Maintain up-to-date knowledge of products, services, procedures, and technology platforms.</li><li>Provide overflow support to other Customer Service specialty teams and Lines of Business during high-volume periods or strategic initiatives.</li><li>Perform other duties as assigned to support Customer Service strategic initiatives and enterprise-wide collaboration.</li></ul><p><br></p>
<p>Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Handle a high volume of inbound customer calls and place selective outbound calls as needed</li><li>Qualify customer needs and guide conversations toward appropriate next steps</li><li>Accurately document call details while speaking with customers</li><li>Schedule appointments and collaborate with internal service teams to keep calendars running smoothly</li><li>Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs</li><li>Assist with light reception and front desk coverage during designated times</li></ul><p><strong><u>Additional Highlights: </u></strong></p><ul><li>Competitive hourly pay with opportunity for performance-based incentives</li><li>Structured training and onboarding program</li><li>Long-term opportunity within a stable, close-knit team environment</li></ul><p>If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!</p>
<p><strong> Robert Half is searching for </strong>Customer Service professionals looking to step in and grow their career by providing advanced support for customers calling with inquiries. This role is pivotal in educating customers on digital products and enhancements, driving adoption of our technology offerings, and delivering a seamless digital experience. </p><p><strong>Duties & Responsibilities:</strong></p><ul><li>Provide high-level customer service support for digital products and services, including troubleshooting issues related to login, navigation, alerts, and general concerns.</li><li>Deliver <strong>first-contact resolution</strong> by anticipating customer needs and applying deep product knowledge and problem-solving skills.</li><li>Collaborate with internal partners and back-office teams to resolve escalated issues and ensure a positive well-rounded customer experience.</li><li>Support Client Service initiatives and contribute to team goals through active participation in coaching, feedback sessions, and performance improvement efforts.</li></ul><p><br></p><p><br></p>
<p>We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations.</p><p><br></p><p>This is an onsite position. Schedule is based on 5-day work week. Total operating hours for the ER Monday - Saturday night shifts. </p><p><br></p><p>Responsibilities:</p><p>• Greet and check in patients while ensuring accurate and timely registration processes.</p><p>• Schedule patient appointments using designated software and provide clear instructions for medical testing.</p><p>• Address billing inquiries and assist patients with insurance-related questions and documentation.</p><p>• Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle.</p><p>• Collect and update patient demographic and insurance information in compliance with organizational standards.</p><p>• Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction.</p><p>• Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations.</p><p>• Identify opportunities for process improvements and share recommendations with management.</p><p>• Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.</p>
We are looking for a highly organized and service-oriented Scheduling Coordinator to join our team in Branchburg, New Jersey. In this long-term contract position, you will play a pivotal role in managing scheduling processes and ensuring seamless communication with clients and business partners. This role requires a strong attention to detail, effective communication skills, and the ability to adapt to shifting priorities. <br> Responsibilities: Managed appointment scheduling to support client needs and business priorities. Executed tasks efficiently by utilizing internal systems and resources to meet deadlines. Maintained a high level of accuracy and attention to detail to improve overall scheduling quality. Communicated proactively with clients to resolve questions and address scheduling concerns. Responded to client inquiries within established service‑level expectations. Tracked scheduling capacity and availability issues and provided monthly trend reports to leadership. Coordinated and maintained multiple calendars using Microsoft Outlook. Partnered with team members and leadership to streamline scheduling workflows and improve efficiency. Supported onboarding and training of new hires by aligning schedules with skill level and operational needs. Ensured compliance with company policies while delivering consistent, detail‑oriented service.
We are looking for a highly organized and service-oriented Scheduling Coordinator to join our team in Bridgewater, New Jersey. In this long-term contract position, you will play a pivotal role in managing scheduling processes and ensuring seamless communication with clients and business partners. This role requires a strong attention to detail, effective communication skills, and the ability to adapt to shifting priorities. <br> Responsibilities: Managed appointment scheduling to support client needs and business priorities. Executed tasks efficiently by utilizing internal systems and resources to meet deadlines. Maintained a high level of accuracy and attention to detail to improve overall scheduling quality. Communicated proactively with clients to resolve questions and address scheduling concerns. Responded to client inquiries within established service‑level expectations. Tracked scheduling capacity and availability issues and provided monthly trend reports to leadership. Coordinated and maintained multiple calendars using Microsoft Outlook. Partnered with team members and leadership to streamline scheduling workflows and improve efficiency. Supported onboarding and training of new hires by aligning schedules with skill level and operational needs. Ensured compliance with company policies while delivering consistent, detail‑oriented service.
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring a seamless and positive experience by assisting with registrations, appointments, and other administrative tasks. This is a Contract to permanent position, offering an excellent opportunity to grow within a supportive and dynamic environment.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, fostering a welcoming and detail-oriented atmosphere.<br>• Complete patient registration accurately, including verifying insurance information and updating records.<br>• Schedule and confirm appointments, ensuring efficient coordination with clinical staff.<br>• Process payments, collect co-pays, and reconcile daily transactions with accuracy.<br>• Collaborate with administrative and clinical teams to maintain smooth patient flow throughout the facility.<br>• Uphold patient confidentiality by adhering to all privacy and security regulations.<br>• Respond to patient inquiries and concerns with empathy, escalating issues to appropriate personnel when necessary.<br>• Assist with verifying medical insurance coverage and resolving related issues.<br>• Provide general support to ensure the overall efficiency of patient access operations.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for a Patient Access Specialist to join our healthcare team in Bakersfield, California. In this role, you will play a critical part in ensuring a seamless patient experience by managing registration, scheduling, and insurance verification processes. This position is ideal for individuals with a strong background in patient-facing roles and excellent organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration by accurately collecting and inputting necessary information into the healthcare system.</p><p>• Assist patients with inquiries and provide guidance regarding appointments and services.</p><p>• Schedule patient visits while coordinating effectively to avoid conflicts or delays.</p><p>• Verify medical insurance details to ensure coverage and address any discrepancies.</p><p>• Serve as the first point of contact for patients, delivering exceptional service and maintaining a welcoming environment.</p><p>• Maintain patient records with precision, ensuring compliance with healthcare regulations.</p><p>• Collaborate with healthcare providers and administrative staff to support efficient workflows.</p><p>• Address any patient concerns or issues promptly, ensuring their needs are met.</p><p>• Monitor and update patient scheduling systems to reflect real-time changes.</p><p>• Uphold confidentiality and protect sensitive patient information in all interactions.</p>
We are looking for a detail-oriented and compassionate Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. This is a Contract to permanent position, offering the opportunity to grow within a dynamic and patient-focused environment.<br><br>Responsibilities:<br>• Greet patients and visitors with a friendly and detail-oriented demeanor, ensuring a positive first impression.<br>• Perform accurate patient registration, including verifying and updating insurance and personal information.<br>• Schedule and confirm appointments, coordinating follow-ups as needed.<br>• Process payments, collect co-pays, and ensure all financial transactions are properly recorded.<br>• Collaborate with clinical and administrative teams to ensure seamless patient flow and communication.<br>• Maintain strict confidentiality and adhere to all privacy regulations to safeguard patient information.<br>• Address patient inquiries and concerns with empathy, escalating issues to the appropriate team member when necessary.<br>• Ensure all records and documentation are accurate and up-to-date, supporting efficient operations.
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our team in Roanoke, Virginia. In this role, you will play a vital part in ensuring a seamless and positive experience for patients and visitors by managing essential administrative and front-desk tasks. This is a Contract to permanent position, offering the opportunity to transition into a long-term role in a dynamic healthcare setting.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, fostering a welcoming and attentive environment.<br>• Handle patient registration processes, including verifying insurance details and updating records accurately.<br>• Schedule and confirm patient appointments while managing follow-up communications efficiently.<br>• Process payments and manage co-pays, ensuring all daily financial transactions are accurate and balanced.<br>• Collaborate with clinical and administrative teams to streamline patient flow and improve overall service.<br>• Maintain strict adherence to confidentiality policies to ensure the privacy and security of patient information.<br>• Respond to patient questions and concerns with empathy, escalating issues to the appropriate team members when necessary.<br>• Monitor and manage patient data to ensure compliance with healthcare regulations and standards.<br>• Provide general information and assistance to patients, ensuring their needs are met promptly and courteously.
We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. In this long-term contract position, you will play a key role in ensuring seamless admission processes for patients receiving hospital services. This role requires a commitment to providing exceptional customer service, adhering to organizational policies, and maintaining regulatory compliance.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and perform compliance checks while delivering clear patient instructions.<br>• Collect and verify insurance details, process physician orders, and utilize overlay tools to ensure accurate data entry.<br>• Pre-register patient accounts prior to visits, including outbound calls to gather demographic and financial information.<br>• Explain consent forms, patient education documents, and other required materials to patients, guarantors, or legal guardians, obtaining necessary signatures.<br>• Review insurance eligibility responses and input benefit data to support billing processes and improve claim accuracy.<br>• Screen medical necessity for Medicare patients using designated software and distribute required forms as needed.<br>• Collect point-of-service payments, address past-due balances, and offer payment plan options to patients.<br>• Conduct audits of patient accounts to ensure compliance with quality standards and provide statistical data to department leadership.<br>• Maintain accountability for meeting point-of-service goals and delivering compassionate customer service.
We are looking for a dedicated Patient Financial Counselor to join our team in Denver, Colorado. In this Contract to permanent position, you will play a vital role in assisting patients with financial navigation related to their healthcare needs. This is an excellent opportunity for someone who is passionate about delivering exceptional service and making a positive impact on patients’ experiences.<br><br>Responsibilities:<br>• Assist patients in understanding their medical bills, insurance coverage, and out-of-pocket costs.<br>• Provide clear explanations of payment options and establish manageable payment plans.<br>• Deliver compassionate and detail-oriented support to patients facing financial challenges.<br>• Collaborate with healthcare providers and administrative teams to ensure accurate financial documentation and communication.<br>• Maintain up-to-date knowledge of insurance policies and healthcare regulations to guide patients effectively.<br>• Handle patient interactions with empathy, ensuring a positive experience even in stressful situations.<br>• Support financial counseling processes across multiple locations, as needed.<br>• Utilize online tools and systems to manage patient financial records and track payment plans.<br>• Ensure compliance with organizational policies and healthcare industry standards.<br>• Participate in ongoing training and development to stay informed about advancements in patient financial services.
We are looking for a dedicated Patient Services Specialist to join our team in Atlanta, Georgia. This Contract to permanent position plays a vital role in supporting the operations of our medical devices company, particularly by managing and coordinating WatchPat devices. The ideal candidate will bring exceptional organizational skills and a strong customer service mindset to ensure smooth processes and positive patient experiences.<br><br>Responsibilities:<br>• Enter and process new patient information accurately using internal systems and Salesforce.<br>• Initialize medical devices for patients through the internal system.<br>• Manage and update all necessary paperwork for each device and customer.<br>• Create shipping labels with precision and ensure timely delivery.<br>• Upload patient reports into the system for accurate record-keeping.<br>• Monitor and track the delivery and return of devices to and from patients.<br>• Assist with scheduling and tracking patients and devices when needed.<br>• Identify potential delivery issues, communicate effectively with internal teams and customers, and resolve concerns promptly.<br>• Maintain regular attendance and adhere to all safety policies and procedures.
<p>We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.</p><p>• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.</p><p>• Schedule and confirm appointments, coordinating with multiple service lines.</p><p>• Verify insurance coverage, process referrals, and obtain necessary authorizations.</p><p>• Collect co-pays and guide patients through forms and procedural explanations.</p><p>• Serve as a communication bridge between patients, clinical staff, and care teams.</p><p>• Ensure all patient information is handled with strict confidentiality and compliance.</p><p>• Identify and address barriers to access or patient concerns, escalating issues as needed.</p><p>• Perform administrative tasks including scanning, recordkeeping, and document management.</p>
<p>We are looking for an experienced Part Time Leave of Absence Administrator to join our team on a long-term contract basis in Cleveland, Ohio. In this role, you will be responsible for administering employee leave programs and ensuring compliance with relevant federal, state, and local regulations. This position offers the opportunity to support a meaningful mission by fostering a fair and compliant leave management process for faculty and staff.</p><p><br></p><p>Responsibilities:</p><p>• Administer employee leave programs, including Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Paid Parental Leave, and other applicable policies.</p><p>• Ensure compliance with federal, state, and local regulations related to employee benefits and leave of absence.</p><p>• Provide support and guidance to employees and supervisors throughout the leave process.</p><p>• Collaborate with internal teams to address gaps in benefits and leave administration.</p><p>• Maintain accurate records and documentation for leave requests and benefit programs.</p><p>• Develop and deliver presentations to communicate leave policies and procedures effectively.</p><p>• Utilize software systems, such as PeopleSoft and Microsoft Office, to manage benefits and leave processes efficiently.</p><p>• Stay informed on changes to laws and regulations affecting employee benefits and absence programs.</p><p>• Support the organization’s mission by fostering a supportive and equitable environment for faculty and staff.</p><p>• Perform additional duties related to benefits and leave administration as assigned.Leave Of Absence Administrator </p>
<ul><li>Manage employee job applications via UKG and carry out comprehensive onboarding steps.</li><li>Coordinate drug screens and Commercial Driver’s License (CDL) verification through the Clearinghouse system.</li><li>Ensure all necessary medical cards (non-DOT CDL and others) are maintained and up to date; schedule physicals as required.</li><li>Send onboarding materials and conduct virtual onboarding meetings (no in-person onboarding required).</li><li>Accurately enter and maintain employee records in HRIS and QuickBooks, including pay data (note: payroll processing is conducted by a separate team).</li><li>Maintain and organize all employee files, particularly driver qualification and compliance documents.</li><li>Administer benefits enrollment, process qualifying life events, and review/approve changes to employee benefits.</li><li>Oversee DOT, CDL, and government-mandated compliance requirements for all drivers and keep documentation current.</li><li>Support department growth initiatives and participate in creating a positive, long-term learning culture.</li></ul>
We are looking for a dedicated Benefits Coordinator to join our team in Hartselle, Alabama. This contract position focuses on ensuring compliance, managing employee benefits, and supporting onboarding processes. Working in a structured environment, this role requires strong organizational skills and a commitment to maintaining accuracy and efficiency.<br><br>Responsibilities:<br>• Coordinate the onboarding process for new employees, including virtual meetings and system integration.<br>• Manage compliance requirements, ensuring certifications and documentation for all employees are up-to-date.<br>• Oversee candidate screening processes and schedule physicals as necessary.<br>• Administer employee benefits, including enrollment, processing life events, and reviewing benefit changes.<br>• Maintain accurate driver qualification files and employee records.<br>• Handle job applications and ensure all onboarding steps are properly completed.<br>• Enter payroll-related data into QuickBooks and ensure accuracy.<br>• Collaborate with leadership to maintain compliance standards and meet organizational goals.<br>• Support employees with HR-related inquiries, focusing on benefits and compliance requirements.<br>• Monitor and report on compliance status within the organization, addressing any issues promptly.
<p><strong>What You’ll Do </strong></p><p><strong>Benefits Administration</strong> </p><p>● Administer day-to-day operations of health and welfare, retirement, and ancillary benefit programs (medical, dental, vision, life, disability, 401(k), FSA/HSA) </p><p>● Support new hire enrollments, qualifying life events, terminations, and annual open enrollment processes </p><p>● Ensure accurate and timely processing of benefit changes in HRIS, carrier systems, and payroll </p><p> </p><p><strong>Employee Support & Experience</strong> </p><p>● Serve as a point of contact for employee benefits inquiries, providing high-quality, timely support </p><p>● Develop and maintain clear employee-facing communications, guides, and FAQ resources </p><p> </p><p><strong>Systems Coordination</strong> </p><p>● Monitor file feeds and integrations between HRIS, payroll, and benefits vendors; partner with internal People Tech team to identify and escalate issues </p><p>● Maintain employee and enrollment data accuracy between HRIS, payroll, and benefits vendors </p><p><strong> </strong></p><p><strong>Compliance & Reporting</strong> </p><p>● Assist with annual filings, nondiscrimination testing, and distribution of required notices </p><p>● Conduct monthly audits and reconciliations of benefits data and invoices to ensure compliance and accuracy </p>
<p>We are looking for an experienced Benefits Coordinator to join our team. In this position, you will play a pivotal role in managing employee benefit programs, ensuring compliance, and supporting administrative processes. Your expertise will contribute to creating a seamless experience for employees navigating benefits and claims.</p><p><br></p><p>Responsibilities:</p><p>• Administer and oversee employee benefit programs, including health, dental, vision, and retirement plans.</p><p>• Manage COBRA administration, ensuring compliance with regulations and timely communication.</p><p>• Coordinate leave of absence processes, including documentation and communication with employees.</p><p>• Act as a claims administrator for medical claims, ensuring accuracy and prompt resolution.</p><p>• Collaborate with HR and payroll teams to ensure proper compensation and benefits alignment.</p><p>• Provide clear guidance and support to employees regarding their benefits options and eligibility.</p><p>• Monitor and address employee inquiries related to benefit policies and procedures.</p><p>• Ensure compliance with federal, state, and local regulations regarding employee benefits.</p><p>• Assist in the preparation of reports and documentation related to benefits administration.</p><p>• Stay updated on industry trends and regulations to continuously improve benefits processes.</p>