<p>We are looking for a dedicated Patient Care Coordinator to join our client's team in Mystic, Connecticut. In this contract position, you will play a vital role in ensuring patients receive exceptional care and support throughout their healthcare journey. This role requires strong organizational skills and a compassionate approach to interacting with patients.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient scheduling to ensure appointments are efficiently arranged and managed.</p><p>• Maintain and update patient medical records with accuracy and confidentiality.</p><p>• Assist patients with inquiries, providing clear guidance and support regarding their appointments and care.</p><p>• Facilitate the scheduling of various medical services and follow-ups.</p><p>• Check patients in and out, ensuring a seamless and attentive experience.</p><p>• Act as a liaison between patients and healthcare providers to promote effective communication.</p><p>• Monitor appointment calendars and address any conflicts or changes promptly.</p><p>• Provide administrative support to the healthcare team when needed.</p><p>• Ensure all patient-related documentation meets compliance standards.</p>
We are looking for a dedicated Patient Care Coordinator to join our team in Grand Rapids, Michigan. In this contract position, you will play a vital role in connecting residents of Permanent Supportive Housing to essential health services, benefits, and harm reduction resources. This opportunity allows you to collaborate with interdisciplinary teams to improve health outcomes and promote stable housing for individuals in need.<br><br>Responsibilities:<br>• Serve as the primary point of contact for residents, ensuring access to Medicaid benefits, primary care services, and behavioral health resources.<br>• Conduct health screenings and assessments to develop personalized care plans tailored to individual needs.<br>• Organize and lead harm reduction workshops covering topics such as overdose prevention, stress management, and safer use strategies.<br>• Provide guidance on chronic disease management and educate residents on using digital tools like telehealth portals.<br>• Collaborate with residents to establish health and wellness goals that align with their overall service plans.<br>• Partner with local hospitals, clinics, and crisis teams to ensure timely and coordinated care.<br>• Facilitate documentation collection for benefit applications, including Medicaid and disability services.<br>• Respond to health-related crises using trauma-informed practices and coordinate emergency support when needed.<br>• Track and report metrics to support program evaluation and continuous improvement.<br>• Participate in weekly team meetings to discuss case reviews and interdisciplinary planning.
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations. <br> Responsibilities: • Greet and check in patients while ensuring accurate and timely registration processes. • Schedule patient appointments using designated software and provide clear instructions for medical testing. • Address billing inquiries and assist patients with insurance-related questions and documentation. • Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle. • Collect and update patient demographic and insurance information in compliance with organizational standards. • Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction. • Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations. • Identify opportunities for process improvements and share recommendations with management. • Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.
<p>We are looking for a dedicated Patient Care Coordinator to join our team. This Contract position requires a detail-oriented individual who excels in a fast-paced environment and possesses excellent organizational skills. As part of your role, you will be responsible for ensuring smooth patient experiences through effective scheduling and administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage patient appointment scheduling to optimize clinic workflows.</p><p>• Maintain accurate and up-to-date medical records for all patients.</p><p>• Assist patients with inquiries and provide guidance on processes and procedures.</p><p>• Handle inventory management and ensure all supplies are readily available.</p><p>• Prepare and process invoices accurately and in a timely manner.</p><p>• Foster positive relationships with patients to improve retention and satisfaction.</p><p>• Navigate complex situations with professionalism and effective problem-solving skills.</p><p>• Perform multi-tasking duties efficiently in a dynamic and fast-paced environment.</p><p>• Act as the primary contact for patient-facing interactions, ensuring a welcoming atmosphere.</p>
We are looking for a highly organized and detail-oriented Patient Care Coordinator to join our team on a contract basis in Phoenix, Arizona. In this role, you will handle administrative tasks related to insurance verification, payment processing, and patient support. Your ability to navigate complex insurance policies and financial processes will be crucial to ensuring smooth operations and positive patient experiences.<br><br>Responsibilities:<br>• Accurately document insurance verification details, including deductibles, copayments, coinsurance, and policy limitations within the organization’s system.<br>• Calculate payment amounts using basic mathematical skills to ensure accuracy in financial transactions.<br>• Process financial payments and manage related requests efficiently and professionally.<br>• Address and resolve complex insurance denials while maintaining a clear understanding of payer policies.<br>• Utilize intermediate to advanced computer skills to manage administrative tasks and patient information.<br>• Communicate effectively with patients, insurance providers, and team members to facilitate smooth coordination.<br>• Verify insurance coverage and benefits, ensuring compliance with organizational and payer requirements.<br>• Support the photocopying and scanning of documents for accurate record-keeping and accessibility.<br>• Collaborate with offshore teams or external providers as needed to streamline processes.<br>• Maintain detailed knowledge of insurance policies, procedures, and medical terminology to perform duties effectively.
<p>We are looking for a dedicated Intake Coordinator to join our team on a contract basis in Burlingame, California. In this role, you will oversee the admission process for new patients, ensuring smooth coordination of care and accurate documentation. This position requires strong organizational skills and the ability to manage multiple responsibilities efficiently while maintaining excellent communication with patients and healthcare professionals. The hours are Sunday-Thursday 8:30AM-5:00PM. Do not miss out, Apply today! </p><p><br></p><p>Responsibilities:</p><p>• Receive and process patient referrals from physicians and healthcare facilities, initiating the intake process promptly.</p><p>• Coordinate patient care by assigning case managers and clinicians to ensure timely admissions within a 48-hour timeframe.</p><p>• Accurately enter new patient information into the system, verifying all demographic and medical details.</p><p>• Conduct insurance eligibility checks and verify reimbursement availability for services.</p><p>• Communicate effectively with patients and families through follow-up calls, offering clear and supportive guidance.</p><p>• Schedule patient visits in accordance with prescribed discipline and visit frequency requirements.</p><p>• Manage various administrative tasks to support daily workflow and ensure seamless operations.</p><p>• Collaborate with clinical teams to ensure all patient needs are met efficiently and professionally.</p>
<p>We’re looking for a proactive and friendly Patient Service Coordinator to support our busy Imaging Center in Templeton. In this role, the Patient Service Coordinator will help create a smooth, stress‑free experience for patients by managing check‑ins, verifying information, and keeping the front office running efficiently. If you enjoy a mix of administrative work and patient interaction, this could be a great fit.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and guide them through the admissions and registration process</li><li>Accurately collect and verify patient demographics, insurance, and required documentation</li><li>Provide outstanding customer service while maintaining professionalism and empathy</li><li>Work closely with clinical and administrative teams to support patient flow</li><li>Maintain confidentiality and ensure accuracy in all patient interactions</li></ul><p><br></p>
<p>We are looking for a dedicated and experienced Case Manager to oversee statewide programs and lead multidisciplinary teams in Sacramento, California. This role will involve managing strategic initiatives, optimizing care delivery, and ensuring compliance with healthcare standards. As this is a Contract to permanent position, it offers an excellent opportunity for detail-oriented growth and long-term career development.</p><p><br></p><p>Responsibilities:</p><p>• Provide leadership and direction to teams, including care managers, supervisors, and program staff across the state.</p><p>• Ensure programs align with policies, CalAIM standards, and Medi-Cal Managed Care Plan requirements.</p><p>• Develop and refine protocols, workflows, and training materials while driving quality improvement initiatives.</p><p>• Collaborate with internal departments, health plans, and community organizations to enhance member experiences and outcomes.</p><p>• Monitor and improve key performance metrics related to outreach, engagement, care planning, and service delivery.</p><p>• Oversee accurate and timely reporting, including encounter data, care coordination logs, and audits.</p><p>• Manage hiring, training, supervision, and performance evaluations for leadership and frontline staff.</p><p>• Promote a trauma-informed and culturally responsive approach to service delivery.</p><p>• Conduct regular site visits and virtual check-ins to support team operations statewide.</p>
<p>Step Into Success as a Pre-Access Coordinator 🚀</p><p><br></p><p><strong>Make a difference before care even begins</strong></p><p>Do you thrive in a fast-paced, organized environment and enjoy helping others feel supported and confident? Are you someone who takes pride in getting the details right while creating a welcoming experience? If so, we have an exciting opportunity for you!</p><p><br></p><p>As a <strong>Pre-Access Coordinator</strong>, you’ll play a critical role in the patient journey—serving as the first point of connection and ensuring every visit starts smoothly, clearly, and stress-free.</p><p><br></p><p><strong>Why This Role Stands Out</strong></p><p>This position sits at the heart of the healthcare experience. You’ll combine customer service, administrative expertise, and financial coordination to help patients feel informed and cared for—before they ever step into the office. Your work directly supports patient satisfaction and operational efficiency across the practice.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li><strong>Create a great first impression:</strong> Greet patients, assist with check-in and check-out, and ensure accurate demographic and insurance information</li><li><strong>Keep processes moving:</strong> Complete insurance verifications, manage referrals, and maintain accurate patient accounts</li><li><strong>Provide financial clarity:</strong> Offer upfront financial counseling and assist with payment processing to reduce surprises</li><li><strong>Coordinate with confidence:</strong> Schedule appointments, manage medical records, and follow established Pre-Access procedures</li><li><strong>Support daily operations:</strong> Handle phone inquiries, referrals, and opening/closing duties to keep the office running smoothly</li></ul><p><strong>Why You’ll Love Working Here</strong></p><ul><li>A collaborative, supportive team environment</li><li>Opportunities to grow your skills within healthcare administration</li><li>Meaningful work that improves the patient experience every single day</li></ul><p>Your expertise and passion for patient care start here. Let’s elevate your career while making a real impact on patients’ lives.</p><p><br></p><p><strong>Apply today or call to learn more:</strong></p><p> 📞 Reach out to <strong>Christin, Lydia, or Erin</strong> at <strong>563-359-7535</strong></p><p><br></p>
<p>We are looking for a dedicated Medical Front Desk Coordinator to join our team in Seattle, Washington. This is a long-term contract position that involves ensuring a smooth and detail-oriented patient experience while managing administrative tasks in a fast-paced healthcare environment. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Verify patients' insurance coverage and eligibility while reviewing their benefits.</p><p>• Accurately collect copays and process payments using established procedures.</p><p>• Resolve registration discrepancies and address front-end claim edits efficiently.</p><p>• Oversee patient flow and maintain precise documentation in Epic systems.</p><p>• Handle referrals and intake for specialty services, including managing virtual referrals from One Medical.</p><p>• Communicate effectively with both clinical and administrative staff to ensure coordinated patient care.</p><p>• Provide outstanding customer service to patients while addressing inquiries and concerns.</p><p>• Ensure the reception area operates smoothly, including managing multi-line phone systems and inbound calls.</p>
<p>Customer Care Coordinator</p><p>Hybrid | Insurance Services | People-Focused Role</p><p><br></p><p>Our client, a trusted organization within the insurance space, is seeking a Customer Care Coordinator to support policyholders through their service center. This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting.</p><p><br></p><p>Your Day-to-Day</p><p>- Handle inbound customer calls and assist with account-related requests</p><p>- Provide guidance on policy provisions, coverage updates, and administrative changes</p><p>- Review member information to ensure accuracy and compliance</p><p>- Apply sound judgment to determine appropriate resolutions for non-routine issues</p><p><br></p><p>Why Candidates Choose This Team</p><p>- Hybrid flexibility after training</p><p>- Ongoing learning and development opportunities</p><p>- Predictable work hours with rotating start times</p><p>- Supportive leadership and strong team culture</p><p><br></p><p>Contact Christin, Erin, or Lydia at (563) 359-7535 to learn more.</p>
We are looking for a dedicated Social Services Coordinator to support senior citizens and individuals with disabilities in Atlanta, Georgia. This contract position focuses on improving the quality of life for residents by organizing programs, fostering community engagement, and promoting health, wellness, and safety. The ideal candidate will excel at creating inclusive environments and managing social service initiatives tailored to the needs of seniors and the community.<br><br>Responsibilities:<br>• Develop and implement programs that address health, wellness, and nutrition for senior residents and individuals with disabilities.<br>• Facilitate community-building activities to promote social engagement, cultural appreciation, and safety.<br>• Organize educational workshops and occupational wellness programs to support financial literacy and job readiness.<br>• Assist residents with case management services to help them achieve their personal goals and maintain independence.<br>• Coordinate food distribution initiatives such as food banks and meal programs to enhance food accessibility.<br>• Create and distribute monthly newsletters and calendars to inform residents about upcoming programs and events.<br>• Manage program budgets and ensure compliance with financial procedures.<br>• Maintain accurate records of resident demographics, case management data, and program attendance.<br>• Collaborate with property management teams to ensure lease compliance and promote healthy living environments.<br>• Recruit and engage community volunteers to support service delivery.
<p>We are looking for an Administrative Coordinator to join our team on a contract basis in Saint Paul, Minnesota. This position ensures efficient management of administrative functions, coordination of patient services, and effective communication between staff and patients. The Medical Administrative Coordinator helps maintain a positive patient experience by prioritizing excellent customer service and attention to detail.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and oversee daily administrative operations for the medical office or clinic.</li><li>Schedule patient appointments, manage calendars for healthcare providers, and ensure proper documentation is maintained.</li><li>Facilitate communication between patients, providers, and staff to address needs and resolve issues promptly.</li><li>Manage patient records including data entry, retrieval, and storage in electronic medical record (EMR) systems, ensuring confidentiality and compliance with HIPAA regulations.</li><li>Verify insurance information and handle pre-authorizations or referrals as required.</li><li>Support billing and payment processing, addressing patient inquiries, and assisting with claims submission or resolution.</li><li>Maintain supply inventory, order office and medical supplies, and coordinate with vendors as necessary.</li><li>Assist in onboarding and training new administrative staff members.</li><li>Prepare reports, correspondence, and other documents as required by management.</li><li>Contribute to ongoing improvements in processes and patient access initiatives.</li></ul>
<p>Visitor Services Coordinator</p><p>Moline, IL | Full-time</p><p><br></p><p>Are you someone who lights up a room, thrives on organization, and enjoys creating memorable experiences for others?</p><p><br></p><p>We’re looking for a high-energy, people-focused professional who can confidently manage tours, coordinate logistics, and serve as the welcoming face for visitors—while staying detail-oriented, adaptable, and proactive!</p><p><br></p><p>Schedule & Role Details</p><p>Onsite - Moline, IL</p><p>7am – 3:30pm or 7:30am – 4:00pm (30-minute lunch)</p><p>Duration: Currently approved for 2-year contract, possibility of extension</p><p><br></p><p>What You’ll Do</p><p>As the Visitor Services Coordinator, you’ll be responsible for planning and coordinating factory tours and visitor experiences while ensuring safety, professionalism, and seamless execution.</p><p>Key responsibilities include:</p><p>- Scheduling and confirming factory tours and special visits</p><p>- Greeting and orienting visitors while ensuring PPE and safety compliance</p><p>- Delivering exceptional customer service and high-quality visitor experiences</p><p>- Serving as the primary point of contact for visitor inquiries and issues</p><p>- Managing visitor databases, waivers, reporting, and related documentation</p><p>- Training and supporting tour guides; identifying and implementing process improvements</p><p><br></p><p>Why This Role Stands Out</p><p>This is a highly visible opportunity for someone who enjoys blending people interaction, organization, and operations—and who takes pride in creating smooth, welcoming experiences every single day.</p><p><br></p><p>Why Robert Half?</p><p>When you partner with Robert Half, you’re not just taking on an assignment—you’re joining a team that genuinely cares about your experience and long-term success.</p><p>- Access to benefits, including medical, dental, vision, and retirement options</p><p>- Ongoing support from a dedicated recruiting team that checks in and stays engaged throughout your assignment</p><p>- Continuous learning and skill-building opportunities to help you grow professionally</p><p>- A trusted partner invested in making sure your role remains a great fit—not just on day one, but as it evolves</p>
We are looking for an Insurance Verification Coordinator to join our team in Bronx, New York. This is a contract position where you will play a key role in supporting patients within the Emergency Department. You will assist individuals by identifying their needs, documenting essential health information, and connecting them with available resources to enhance their care experience.<br><br>Responsibilities:<br>• Conduct one-on-one patient interactions within the Emergency Department to assess needs and provide support.<br>• Utilize the provided screening tools to evaluate social determinants of health and document findings accurately in the electronic medical record.<br>• Identify patients with positive screenings and coordinate referrals to social workers for further assistance.<br>• Provide patients with information about supportive services available through the Emergency Department.<br>• Access and navigate electronic medical record systems, including Altera, to document and retrieve necessary information.<br>• Collaborate with the Emergency Department team to ensure seamless patient care and effective communication.<br>• Maintain accurate and organized records of patient interactions and referrals.<br>• Work closely with the ED social worker to align schedules and enhance patient support during standard business hours.<br>• Ensure compliance with organizational policies and procedures while handling sensitive patient information securely.
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
<p>We are seeking a Patient Administrative Specialist to join our team in Palo Alto, California, providing essential support in patient registration and administrative operations within an outpatient clinical setting. This Patient Administrative Specialist is a contract position, ideal for someone with strong organizational skills and a commitment to excellent patient care. In this Patient Administrative Specialist role, you will play a key part in ensuring smooth coordination of patient services, including scheduling surgeries and managing front desk functions.</p><p><br></p><p>Responsibilities:</p><ul><li>Schedule outpatient neurosurgical procedures (spine, cranial, and minimally invasive procedures).</li><li>Coordinate surgical dates with surgeons and operating rooms</li><li>Enter complete and accurate case details into scheduling systems.</li><li>Confirm surgeon availability, equipment needs, implants, and special instrumentation. Preoperative Coordination</li><li>Ensure all required preoperative testing is ordered and completed (labs, imaging, medical clearance).</li><li>Coordinate with primary care providers and specialists for surgical clearance.</li><li>Confirm consent forms and documentation are completed.</li><li>Verify that history & physical (H& P) documentation meets facility requirements.</li></ul>
<p>We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will play a pivotal part in ensuring patients and visitors have a smooth and positive experience, managing essential administrative tasks with care and precision. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic and fast-paced environment where excellent communication and organizational skills are crucial. PLEASE NOTE: The hours for this role include several rotating 7pm-7am shifts weekly, equivalent to full time hours. You will be additionally compensated for the evening/night hours within the shift.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors warmly, fostering a welcoming and attentive environment.</p><p>• Accurately complete patient registration, verify insurance information, and maintain updated records.</p><p>• Schedule and confirm appointments, ensuring efficient coordination and follow-up.</p><p>• Handle payment processing, including collecting co-pays and balancing daily transactions.</p><p>• Collaborate with clinical and administrative teams to streamline patient flow and enhance service delivery.</p><p>• Safeguard patient privacy by adhering to confidentiality standards and regulations.</p><p>• Respond to patient inquiries with empathy, addressing concerns promptly or escalating them when necessary.</p><p>• Assist patients in understanding insurance coverage and eligibility requirements.</p><p>• Ensure compliance with healthcare policies and procedures to maintain high-quality service.</p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p><p> </p>
<p><strong>Bilingual Armenian Front Desk Coordinator</strong></p><p><strong>About the Role:</strong></p><p>We are looking for a Bilingual Armenian Front Desk Coordinator to join our dynamic healthcare office. As the first point of contact for patients and visitors, you will play a key role in creating a welcoming and organized environment. Exceptional customer service, professionalism, and the ability to work efficiently in a fast-paced medical setting are essential. Experience in oncology or a specialty medical practice is a plus.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients and visitors in both Armenian and English.</li><li>Manage a multi-line phone system: answer, screen, and direct calls as needed.</li><li>Schedule patient appointments, confirm upcoming visits, and maintain provider calendars.</li><li>Verify insurance details, collect copays, and oversee completion of patient forms and documentation.</li><li>Support patient check-in and check-out processes, ensuring accurate data entry in EMR systems.</li><li>Collaborate with clinical and administrative teams to ensure efficient patient flow and smooth office operations.</li><li>Handle requests for medical records, scanning, filing, and document management.</li><li>Provide general administrative support, including correspondence, faxing, and inventory of office supplies.</li><li>Uphold strict patient confidentiality and adhere to all HIPAA regulations.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
<p>We are looking for a dedicated SPANISH BILINGUAL Patient Service Representative to join our team in Minneapolis, Minnesota. In this role, you will be responsible for engaging with patients, clinicians, and internal teams to provide exceptional support and resolve concerns effectively. This is a long-term contract position within the healthcare industry, offering an opportunity to make a meaningful impact on patient care.</p><p><br></p><p>Responsibilities:</p><p>• Provide empathetic and knowledgeable guidance to patients, addressing inquiries and resolving issues through multiple communication channels.</p><p>• Accurately document patient interactions and updates in the designated systems.</p><p>• Collaborate with clinicians and internal teams to ensure seamless service delivery and patient satisfaction.</p><p>• Maintain comprehensive knowledge of products, competitive alternatives, and market trends to support patient needs.</p><p>• Meet established quality and call performance targets consistently.</p><p>• Adhere to ethical and detail-oriented standards, including compliance with relevant laws, regulations, and company policies.</p><p>• Support the organization by delivering excellent customer service and resolving complaints effectively.</p><p>• Perform additional duties as assigned to support team objectives.</p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p><p> </p>
<p>Robert Half is hiring a compassionate, detail‑accurate <strong>Patient Services Representative</strong> for a well‑regarded <strong>multi‑site healthcare group</strong> serving <strong>Encinitas and Escondido</strong>. You’ll deliver top‑tier front‑desk service—greeting patients, verifying insurance, scheduling, and ensuring a smooth visit from check‑in to check‑out. If you enjoy helping people and keeping a medical office humming, this is a great fit.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide warm, professional <strong>front desk</strong> reception; verify IDs, insurance, and demographics.</li><li>Manage <strong>multi‑provider scheduling</strong>, referrals, prior auth coordination, and wait‑list optimization.</li><li>Handle <strong>check‑in/check‑out</strong>, copay collection, charges, and basic patient account questions.</li><li>Update EMR records, scan documents, and maintain HIPAA‑compliant files.</li><li>Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups.</li><li>Educate patients on portal use, pre‑visit instructions, and post‑care steps.</li><li>Resolve issues with empathy; escalate billing or clinical questions to the right team quickly.</li><li>Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy.</li></ul>
<p>Robert Half is seeking a motivated Patient Service Representative to join our client's fast‑paced team<strong>.</strong> As the Patient Service Representative, you will keep the office running smoothly while delivering excellent support to patients and providers. If you’re organized, proactive, and thrive in a medical office setting, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><ul><li>Maintain and update electronic health records (EHR) systems to ensure accurate patient information.</li><li>Provide administrative support by scheduling appointments for patients and physicians.</li><li>Operate office equipment efficiently, including scanners, fax machines, and computers.</li><li>Verify and explain insurance benefits to patients, addressing any questions or concerns.</li><li>Coordinate communication between patients, providers, and insurance companies.</li><li>Assist with general office tasks to support the daily functions of the medical team.</li><li>Monitor and manage patient scheduling to maintain an organized workflow.</li><li>Ensure compliance with office policies and procedures while handling sensitive information.</li></ul>
We are looking for a detail-oriented Workers' Compensation Coordinator to join our team on a contract basis in Torrance, California. This role is dedicated to supporting patient financial services and ensuring smooth coordination of workers' compensation claims. The ideal candidate will bring expertise in handling authorizations, managing progress reports, and interacting with patients to provide exceptional service.<br><br>Responsibilities:<br>• Generate and submit authorization requests for workers' compensation claims.<br>• Review, interpret, and manage progress reports, including PR2 documentation.<br>• Utilize relevant tools and systems to copy, paste, and submit documentation accurately.<br>• Process submissions through designated portals to ensure timely approvals.<br>• Collaborate with patients to gather necessary intake information and address financial concerns.<br>• Monitor and track the status of workers' compensation cases for updates.<br>• Ensure compliance with organizational policies and regulatory requirements in all processes.<br>• Work with internal teams to resolve issues and streamline workflows.<br>• Maintain organized records of all claims and patient interactions.<br>• Provide clear communication and updates to patients regarding their claims.
