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200 results for Call Center Specialist jobs

Call Center Specialist

Eden Prairie, MN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a customer-focused and detail-oriented Call Center Specialist to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers, handling high call volumes, and contributing to a collaborative team environment. Responsibilities:Answer inbound calls and respond to customer inquiries in a timely mannerProvide accurate information regarding services, processes, and account detailsResolve customer concerns and escalate more complex issues as neededDocument call details and update records in internal systemsFollow established scripts and guidelines while maintaining a natural conversation flowPerform data entry and maintain accurate customer informationCollaborate with team members and other departments to support customer needsMeet performance metrics related to call quality, efficiency, and customer satisfactio
2026-06-05T00:00:00Z

Call Center Specialist

Newark, DE
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a detailed oriented, customer-focused Call Center Specialist to join our team on-site in Newark, Delaware. This role is responsible for handling inbound and outbound calls, assisting customers with questions and concerns, resolving issues efficiently, and delivering a positive service experience. The ideal candidate is an excellent communicator who can multitask, stay organized, and remain calm in a fast-paced environment. Based on general knowledge. Key Responsibilities<ul><li>Answer inbound calls and place outbound calls in a timely manner. Based on general knowledge.</li><li>Assist customers with inquiries related to products, services, accounts, orders, or general support. Based on general knowledge.</li><li>Resolve customer issues and escalate more complex concerns to the appropriate department when needed. Based on general knowledge.</li><li>Accurately document customer interactions, updates, and resolutions in the system. Based on general knowledge.</li><li>Maintain a high level of customer service and professionalism during all interactions. Based on general knowledge.</li><li>Meet performance goals related to call quality, response time, and productivity. Based on general knowledge.</li><li>Follow company procedures, scripts, and compliance guidelines when handling customer communications. Based on general knowledge.</li><li>Support team members and contribute to a collaborative call center environment. Based on general knowledge.</li></ul>
2026-06-02T00:00:00Z

Call Center Specialist

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-05-28T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Call Center Specialist to support customer and client interactions in Brentwood, Tennessee. This is a Long-term Contract position suited for someone who thrives in a fast-moving call center environment, communicates clearly, and can manage several systems and tasks at once. The ideal candidate will deliver accurate account support, help resolve payment-related concerns, and contribute to a positive customer experience while working closely with internal teams and external partners. Responsibilities: • Manage a large volume of incoming and outgoing calls while maintaining professionalism and efficiency in every interaction. • Provide timely and accurate account details to customers and resolve inquiries in a fast-paced service environment. • Coordinate with clients, sales teams, and project partners to share enrollment updates and support ongoing account activity. • Serve as a point of contact between external vendors and clients to address billing concerns and discuss workable payment arrangements. • Respond to objections by presenting alternative payment solutions that align with customer needs and business guidelines. • Navigate multiple software platforms simultaneously to document interactions, update records, and assist customers without delay. • Identify opportunities to recommend additional products or services that may benefit the customer. • Route calls to the appropriate department or team member when issues require specialized support. • Use strong listening, data entry, and problem-solving skills to manage conversations, complete follow-up tasks, and maintain customer satisfaction. • Support additional operational duties as assigned to meet changing business priorities.
2026-05-11T00:00:00Z

Call Center Representative

Allentown, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is partnering with a well-established organization seeking a reliable and customer-focused Call Center Representative to join their team. This position is fully onsite, requiring daily attendance at the office to support a high-volume call center environment. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in a professional and timely manner</li><li>Provide accurate information, resolve inquiries, and escalate issues when needed</li><li>Document all interactions in the company’s CRM or call tracking system</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Meet daily/weekly performance metrics (call volume, response time, etc.)</li><li>Collaborate with team members and supervisors to ensure smooth operations</li></ul>
2026-06-05T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-06-05T00:00:00Z

Call Center Representative

Minneapolis, MN
onsite
Temporary / Contract
17 - 19 USD / Hourly
Position OverviewWe are seeking a customer-focused and dependable Call Center Representative to manage inbound and outbound calls, assist customers with questions and concerns, and deliver a high level of service. The ideal candidate is a strong communicator who can multitask, resolve issues efficiently, and maintain professionalism in a fast-paced environment. Key Responsibilities<ul><li>Answer inbound calls and respond to customer inquiries in a professional and timely manner</li><li>Make outbound calls as needed for follow-up, scheduling, or customer support</li><li>Provide information about products, services, policies, or account status</li><li>Resolve customer concerns and escalate complex issues when appropriate</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of customer service and professionalism on every call</li><li>Meet productivity, quality, and call-handling goals</li><li>Collaborate with team members and supervisors to improve service outcomes</li><li>Perform data entry and other administrative support tasks as needed</li></ul>
2026-05-26T00:00:00Z

Call Center

Brentwood, TN
onsite
Temporary / Contract
21 - 21 USD / Hourly
Call Center Specialist (Sales & Collections- Environment) As a Call Center Specialist, you will play a critical role in a high-performance, metrics-driven call center environment. This position will appeal to professionals with collections, recovery, or high-volume outbound calling experience who thrive in fast-paced settings with incentivized performance and bonus potential tied to results. You will be responsible for initiating contact with strategic vendors not currently participating in our program, managing a structured call queue, and driving engagement through persistence, negotiation, and strong communication skills. Success in this role requires the ability to handle a high volume of daily calls, overcome objections, and influence outcomes, similar to collections or recovery-based roles.
2026-06-01T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
29 - 39 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for someone who can manage emergency and routine calls with accuracy, sound judgment, and a calm, detail-oriented approach. The role serves as a central point of communication for facilities and security-related requests, ensuring timely dispatch, clear documentation, and consistent shift-to-shift coordination. Responsibilities:• Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise.• Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system.• Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution.• Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently.• Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures.• Prepare routine operational reports using standard office software such as Microsoft Word and Excel.• Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff.• Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations.
2026-05-29T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
24.28 - 24.28 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position will serve as a central point of contact for emergency and non-emergency facility-related calls, ensuring each request is assessed accurately and routed without delay. The role requires sound judgment, clear communication, and consistent documentation in a fast-paced healthcare environment. Responsibilities: • Monitor incoming radio and call activity to identify urgent situations and coordinate the appropriate response teams when safety concerns arise. • Gather essential details from callers, including location, issue type, and severity, to support timely and accurate dispatch decisions. • Record service requests, incident details, and ongoing updates in the designated asset and work order management system. • Decide whether facilities, security, or other internal groups should respond based on the nature of each request. • Maintain complete shift logs and work order records to ensure accurate tracking of activity and follow-up actions. • Prepare routine operational reports using standard office software such as Microsoft Word and Excel. • Provide detailed shift handovers so incoming staff are informed of unresolved issues, active incidents, and priority tasks. • Review daily workflows to confirm that both urgent and routine requests are handled professionally and within expected timeframes. • Communicate closely with supervisors, dispatch personnel, facilities staff, and security teams to support coordinated operations.
2026-06-02T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-05-13T00:00:00Z

Call Center Representative (Onsite)

Baltimore, MD
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a customer-focused Call Center Representative to support a fast-paced service team. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing multiple tasks at once, and delivering a detail-oriented experience on every call. The person in this role will respond to incoming inquiries, document interactions accurately, and work closely with internal teams to resolve issues efficiently. Responsibilities: • Respond to a large volume of inbound customer calls with patience and a service-oriented approach. • Address questions, explain services or products clearly, and guide customers toward effective resolutions. • Navigate several computer platforms at once to locate account details and provide accurate information during each interaction. • Record call details thoroughly and maintain up-to-date customer information within internal systems. • Handle concerns with empathy and sound judgment while working to create a positive customer experience. • Partner with colleagues and cross-functional teams to escalate and resolve more complex service matters. • Consistently meet established performance goals related to quality, productivity, and customer satisfaction. • Maintain current knowledge of company procedures, service offerings, and relevant industry updates.
2026-06-04T00:00:00Z

Customer Service - Call Center

Norcross, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the Role We are looking for driven, high-energy Outbound Call Representatives to join a fast-paced sales support team. In this role, you’ll focus strictly on outbound calling and appointment setting; No prospecting or lead generation required. Each day, you’ll be provided with a large volume of pre-experience in leads and will be responsible for connecting with prospects and scheduling meetings for the sales team. This is a great opportunity for someone who thrives in a metrics-driven environment and enjoys being on the phone. What You’ll Do Make 200+ outbound calls daily to provided leads (no cold sourcing required) Work through daily lead lists of ~1,000 contacts Engage prospects, qualify interest, and schedule meetings for the sales team Consistently generate 1–3 experience in appointments per day Accurately track call activity and results in CRM systems Maintain a positive, detail oriented tone while handling high call volume Meet or exceed daily and weekly performance metrics
2026-06-03T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-06-02T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-06-03T00:00:00Z

Client Services Specialist

Las Vegas, NV
onsite
Temporary to Hire
25 - 28 USD / Hourly
We are looking for a Client Services Specialist to support client service and policy administration activities within the insurance industry in Las Vegas. This contract to permanent opportunity is ideal for someone who enjoys balancing customer communication with detailed operational work in a fast-paced, team-oriented setting. The person in this role will help keep applications moving forward, provide timely updates to clients and carrier partners, and contribute to a positive service experience through accuracy, responsiveness, and professionalism. Responsibilities:• Communicate with clients regularly to share application progress, answer questions, and ensure they remain informed throughout the service process.• Coordinate with insurance carriers to obtain updates, resolve outstanding items, and maintain momentum on pending policy activity within expected timeframes.• Review new leads and application materials carefully, verify completeness and accuracy, and address discrepancies before processing moves forward.• Maintain organized records, update customer and policy information, and track follow-up actions using internal systems and standard office software.• Prepare reports, manage correspondence, and use tools such as Outlook, Word, and Excel to support daily workflow and service reporting.• Respond to client concerns with empathy, offering clear guidance and practical solutions when issues arise.• Adjust to changing business needs by assisting with priority shifts, administrative support tasks, and additional projects assigned by leadership.• Represent the organization in a detail oriented and service-focused manner through dependable communication and strong attention to detail.
2026-05-20T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-05-22T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-06-05T00:00:00Z

Bilingual Call Center Representative

Baltimore, MD
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are seeking Bilingual - Spanish Customer Service Representatives to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. Responsibilities:<ul><li>Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction</li><li>Utilize various computer systems and applications to gather necessary information efficiently</li><li>Collaborate with team members and other departments to resolve complex customer issues</li><li>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns</li><li>Accurately document customer interactions and update customer accounts in the system</li><li>Stay up-to-date on product knowledge, industry trends, and company policies</li><li>Meet performance metrics and quality standards set by the company</li><li>Handle a high volume of inbound calls with a positive attitude</li><li>Assist customers by providing product information and offering solutions to ensure customer satisfaction</li><li>Process customer applications and maintain accurate customer records.</li></ul>
2026-05-28T00:00:00Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Specialist to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul>
2026-05-29T00:00:00Z

Customer Care Representative

Baltimore, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We’re seeking a customer-focused Customer Care Representative to join a fast-paced, high-performing service team for a fully on site role in Middle River, Maryland 21220. This temporary-to-permanent opportunity is ideal for someone who enjoys helping others, thrives in a dynamic environment, and takes pride in delivering a high-quality experience with every interaction.In this role, you’ll serve as the first point of contact for customers—handling inquiries, documenting interactions, and partnering with internal teams to resolve issues efficiently and professionally. Key Responsibilities<ul><li>Manage a high volume of inbound customer calls with patience, professionalism, and a care-first mindset</li><li>Respond to inquiries by clearly explaining services, resolving concerns, and guiding customers toward effective solutions</li><li>Navigate multiple systems simultaneously to access account details and provide accurate, real-time support</li><li>Accurately document customer interactions and maintain up-to-date records in internal systems</li><li>Handle concerns with empathy and sound judgment to create a positive customer experience</li><li>Collaborate with internal teams to escalate and resolve more complex issues</li><li>Consistently meet or exceed performance metrics related to quality, productivity, and customer satisfaction</li><li>Stay current on company services, procedures, and relevant updates</li></ul>Why You’ll Love This Role<ul><li>Opportunity to transition into a permanent position</li><li>Engaging, fast-paced work environment</li><li>Supportive and collaborative team culture</li><li>Great opportunity to build and grow your customer care career</li></ul>
2026-06-03T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-05-29T00:00:00Z

Customer Success Specialist

Plano, TX
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Plano, Texas in a contract capacity with the potential for a long-term opportunity. This position supports business customers by managing order-related activity, responding to service requests, and keeping day-to-day account information accurate and up to date. The role also contributes to billing operations and monthly financial reporting, making it a strong fit for someone who is organized, service-minded, and comfortable handling administrative details in a fast-paced IT software environment. Responsibilities: • Provide timely support to business clients by resolving questions, addressing service needs, and maintaining a high-quality customer experience across phone and email channels. • Coordinate order processing from initial request through completion, ensuring records are accurate and customer expectations are clearly communicated. • Maintain inventory information and assist with product availability tracking to support smooth fulfillment activities. • Support shipping and receiving tasks on an occasional basis, helping manage related documentation and status updates when needed. • Prepare and issue customer invoices, manage billing follow-up communications, and respond to questions related to charges or payment status. • Create and process credit notes with proper supporting records, ensuring documentation is complete and aligned with internal standards. • Perform data entry and general administrative work to keep customer, order, and billing information current and organized. • Complete monthly financial reporting activities accurately and within expected deadlines to support business operations.
2026-06-04T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Success Specialist to support policyholders and customers with prompt, attentive service in Omaha, Nebraska. This Long-term Contract position is ideal for someone who thrives in a fast-paced insurance environment, communicates clearly across phone and email, and enjoys helping customers resolve service-related issues. The role focuses on delivering a positive client experience by addressing inquiries, troubleshooting access and connectivity concerns, and guiding customers through solutions with accuracy and care. Responsibilities:• Respond to customer inquiries through inbound calls and email while providing courteous, solution-focused support• Assist customers with account-related questions and service needs by gathering details, clarifying concerns, and offering accurate information• Troubleshoot connectivity and access issues by identifying root causes and walking customers through practical next steps• Navigate multiple browser windows and internal systems efficiently to research cases and document interactions• Maintain clear written correspondence that reflects accuracy and a strong customer-first mindset• Monitor open issues and follow up as needed to ensure concerns are fully addressed and resolved in a timely manner• Collaborate with internal teams when escalations are needed to support customer retention and service quality
2026-06-02T00:00:00Z

Customer Success Specialist

West Des Moines, IA
onsite
Temporary to Hire
20 - 22 USD / Hourly
If you’re the kind of professional who takes pride in delivering a seamless customer experience—and you know the details matter just as much as the conversation—this opportunity is worth your attention. A growing insurance organization in West Des Moines is seeking a Customer Success Specialist to support new business operations and serve as a trusted point of contact for agents. What You’ll Do:<ul><li>Provide prompt, professional responses to incoming customer inquiries related to new business services</li><li>Guide clients through policy questions, account updates, and service-related needs</li><li>Accurately enter and maintain customer data across internal systems</li><li>Utilize CRM and internal tools to document interactions and track follow-ups</li><li>Review new business submissions, identify discrepancies, and support processing efforts</li><li>Communicate effectively with both customers and internal teams via phone and email</li></ul>If you are someone who thrives in a structured but fast-paced environment, please apply to this role today! 515.706.4974 or apply through our Robert Half website.
2026-05-26T00:00:00Z