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220 results for Call Center Specialist jobs

Call Center Specialist

Charlotte, NC
onsite
Temporary / Contract
16.15 - 18.7 USD / Hourly
We are looking for a Call Center Specialist to support a busy student registration program for families seeking school placement assistance in Charlotte, North Carolina. This Contract position is ideal for someone who communicates clearly, stays composed in high-volume situations, and can provide helpful bilingual support when needed. The role is part-time with a flexible schedule, including weekday and Saturday coverage, and focuses on delivering responsive, solution-oriented service to callers throughout peak enrollment periods. Responsibilities: • Respond to a large volume of inbound calls from families seeking guidance on student registration and school placement steps. • Assist callers with registration-related questions, explain required information, and help them move forward in the enrollment process. • Provide bilingual assistance to support families who are more comfortable communicating in another language. • Document customer details accurately and capture unresolved issues for follow-up when additional support is needed. • Address upset or frustrated callers with professionalism, de-escalate concerns, and work toward practical resolutions. • Maintain strong responsiveness during peak business hours while managing call queues efficiently and courteously. • Continue conversations already in progress by reviewing prior notes and helping callers complete next steps without delay. • Escalate complex matters through the appropriate support channels or shared resources when a solution cannot be provided immediately.
2026-08-05T00:00:00Z

Call Center Specialist

Wescosville, PA
onsite
Temporary to Hire
18 - 21 USD / Hourly
Robert Half is partnering with a respected local financial organization to hire a Call Center Specialist. This is an excellent opportunity for a customer-focused professional who enjoys helping others, solving problems, and providing exceptional service in a fast-paced environment. The ideal candidate will have strong communication skills, the ability to multitask, and a passion for delivering a positive customer experience. Bilingual candidates are highly encouraged to apply. Responsibilities<ul><li>Answer a high volume of inbound customer calls professionally and efficiently</li><li>Assist customers with account inquiries, payment questions, and general service requests</li><li>Research and resolve customer concerns while ensuring accuracy and compliance</li><li>Document all customer interactions in the company's system</li><li>Provide clear explanations regarding products, services, and account information</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Meet established quality, productivity, and customer satisfaction goals</li><li>Maintain confidentiality of sensitive customer and financial information</li></ul>
2026-08-10T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Call Center Specialist to join a team in a Long-term Contract position. This role is ideal for someone who thrives in a high-volume customer service environment, communicates confidently with a wide range of contacts, and can balance speed with accuracy. The successful candidate will support customer account inquiries, coordinate with internal and external partners, and identify opportunities to strengthen the overall customer experience. Responsibilities: • Manage a large volume of incoming and outgoing calls while maintaining a detail-oriented, customer-focused approach. • Provide clear and accurate updates on account and enrollment activity to customers, clients, sales partners, and project teams as needed. • Serve as a point of contact between external partners and clients to help resolve billing concerns and discuss workable payment arrangements. • Address customer or vendor concerns by presenting alternative solutions and guiding conversations toward positive outcomes. • Navigate CRM platforms, customer service software, and other computer applications simultaneously to research issues and complete requests efficiently. • Support revenue growth by identifying appropriate opportunities to recommend additional products or services during customer interactions. • Route calls and escalations to the correct department or team member when specialized assistance is required. • Enter and update customer information with precision while listening actively, resolving problems, and maintaining service quality in a fast-paced setting. • Collaborate effectively with colleagues and leadership while taking on additional duties that align with operational needs.
2026-08-10T00:00:00Z

Call Center Specialist

Woodbridge, NJ
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for a Call Center Specialist to join a busy team in New Jersey in a contract-to-permanent capacity. This role combines customer communication, order coordination, and accurate record management to support storage, shipping, and inventory activity. The ideal candidate is organized, responsive, and comfortable handling multiple requests while delivering a high level of service to customers and internal partners. Responsibilities: • Manage customer inquiries related to storage requests, shipment activity, inventory status, and order support through timely and clear communication. • Enter, update, and maintain inventory and shipping information in Excel and company systems with a high degree of accuracy. • Work closely with warehouse teams, carriers, dealers, and installers to help ensure pickups, deliveries, and related services stay on schedule. • Provide customers with shipment updates, tracking details, and status information throughout the order lifecycle. • Review incoming and outgoing inventory records to confirm item details are correct and warehouse documentation remains current. • Assist in arranging deliveries, returns, pickups, and storage coordination based on customer needs and operational timelines. • Address service issues involving transportation, inventory discrepancies, or fulfillment concerns by identifying practical solutions. • Prepare reports, shipping paperwork, and operational records that support day-to-day shipping and receiving activities.
2026-08-10T00:00:00Z

Call Center Specialist

Honolulu, HI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dependable Call Center Specialist to support logistics to customers in Honolulu, Hawaii. This Contract position is ideal for someone who enjoys helping business clients, managing shipment-related questions, and working closely with an onsite operations team in a fast-moving setting. The role offers paid training, a four-day work week after onboarding, and the opportunity to grow with a stable local organization. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Respond to incoming inquiries from business customers regarding item shipments, delivery timelines, and service-related concerns.• Make outbound calls as needed to provide shipment updates, confirm details, and resolve logistics questions promptly.• Enter and maintain shipment records with accuracy, ensuring information is complete and up to date in company systems.• Coordinate with the onsite operations staff to support daily logistical movement and keep customer communication aligned with shipment activity.• Manage multiple service requests at once while maintaining professionalism, attention to detail, and timely follow-through.• Support day-to-day call center and customer service activities in a high-volume environment focused on reliable logistics service.
2026-08-07T00:00:00Z

Call Center Representative

Allentown, PA
onsite
Temporary / Contract
20 - 23 USD / Hourly
A growing organization in the Lehigh Valley is seeking a Call Center Representative to join its customer support team. This role is ideal for someone who enjoys helping others, solving problems, and providing exceptional customer service over the phone.Unlike traditional call center environments that focus heavily on outbound sales, the majority of calls in this position are inbound, assisting customers with questions, account inquiries, service requests, and issue resolution. Key Responsibilities<ul><li>Answer a high volume of inbound customer calls in a professional and friendly manner</li><li>Assist customers with account information, service inquiries, and general questions</li><li>Research and resolve customer concerns while providing timely follow-up as needed</li><li>Accurately document interactions and update customer records within company systems</li><li>Escalate complex issues to the appropriate departments when necessary</li><li>Maintain a positive customer experience with every interaction</li><li>Meet established quality, productivity, and attendance expectations</li></ul>
2026-07-23T00:00:00Z

Call Center Representative

Norcross, GA
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a motivated Call Center Representative to join a fast-paced team in Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys engaging business owners by phone, building interest in services, and creating appointment opportunities for a sales team. The role starts in an on-site setting and may offer hybrid flexibility over time based on performance. Candidates who are confident communicators and comfortable with a high-volume outbound environment will be well positioned for success. Responsibilities: • Place a high volume of outbound calls each day to reach businesses and introduce services in a detail-oriented manner. • Connect with owners and decision-makers to generate interest and arrange meetings for the sales team. • Use provided call lists and customer service software to track outreach activity, update records, and document results accurately. • Apply effective cold calling and warm calling techniques to move conversations toward scheduled appointments. • Represent the organization with strong customer service skills while maintaining a positive and persuasive phone presence. • Collaborate with internal sales partners to support appointment-setting goals and overall team performance. • Follow established call center procedures, productivity expectations, and quality standards throughout the workday. • Assist with additional administrative or support tasks as assigned to meet business needs.
2026-08-05T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary to Hire
17.1 - 22 USD / Hourly
We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support. Responsibilities: • Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach. • Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information. • Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls. • Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions. • Record call details thoroughly and maintain up-to-date customer information within internal systems. • Partner with coworkers and cross-functional teams when issues require additional research or escalation. • Consistently work toward service goals and quality expectations established for the call center team. • Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.
2026-08-06T00:00:00Z

Call Center Representative

South Portland, ME
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for multiple Client Support Specialists to support our mission-driven client's contact center team. This opportunity is contract to permanent, and after the initial onsite training period, would be remote. This team provides free and confidential information, support, and referral services to individuals seeking help accessing community-based health and human services. Specialists respond to inquiries by phone, text, and email, helping connect individuals with appropriate resources and services. This role requires strong customer service skills, empathy, sound judgment, and the ability to navigate sensitive situations professionally. The position also requires timely, accurate, and thorough documentation in accordance with program standards. Comfort using multiple technology platforms is important for success in training and day-to-day responsibilities.
2026-07-27T00:00:00Z

Call Center Representative

Indianapolis, IN
remote
Temporary / Contract
17 - 18.5 USD / Hourly
Job Summary: We are seeking a detail-oriented Self-Pay Operations Specialist to support patient account operations, documentation processing, and revenue cycle activities. This role is responsible for managing patient-related requests, reviewing accounts, resolving discrepancies, and ensuring accurate and timely communication with patients, payors, attorneys, and internal departments.Essential Job Functions:<ul><li>Process patient-related documentation requests, including printing and mailing medical records, itemized bills, UB forms, 1500 forms, EOBs, and other required documents.</li><li>Retrieve documentation from multiple sources, including client host systems, EIQ, shared folders, Teams folders, emails, and virtual fax systems.</li><li>Pull, organize, and distribute documentation to appropriate individuals or departments.</li><li>Process daily hardcopy payer documents and ensure timely preparation for mailing.</li><li>Review patient accounts, work queues, work lists, and patient portals to complete assigned tasks and resolve outstanding issues.</li><li>Identify account errors, make corrections when appropriate, and collaborate with internal departments to resolve complex account issues.</li><li>Respond professionally to inquiries from patients, payors, attorneys, and other stakeholders through email and other communication channels.</li><li>Provide daily reporting on workload volumes, backlogs, and workflow updates.</li><li>Assist with pulling reports and completing special projects as assigned.</li><li>Partner with cross-functional teams to resolve patient concerns and improve the overall patient experience.</li><li>Interpret and explain account information while providing accurate resolutions to complex patient-related situations.</li></ul>
2026-08-07T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking Customer Service Representatives to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. Responsibilities:<ul><li>Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction</li><li>Utilize various computer systems and applications to gather necessary information efficiently</li><li>Collaborate with team members and other departments to resolve complex customer issues</li><li>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns</li><li>Accurately document customer interactions and update customer accounts in the system</li><li>Stay up-to-date on product knowledge, industry trends, and company policies</li><li>Meet performance metrics and quality standards set by the company</li><li>Handle a high volume of inbound calls with a positive attitude</li><li>Assist customers by providing product information and offering solutions to ensure customer satisfaction</li><li>Process customer applications and maintain accurate customer records.</li></ul>
2026-07-30T00:00:00Z

Outbound Call Center Specialist

Green Bay, WI
onsite
Temporary / Contract
17 - 21 USD / Hourly
We are seeking motivated, energetic, and customer-focused Outbound Call Center Representative to join a growing team. This position is ideal for someone who enjoys talking with people, thrives in a fast-paced environment, and is motivated by achieving daily goals. You'll spend the majority of your day making outbound calls, building rapport with customers, and providing outstanding service while accurately documenting each interaction.Key Responsibilities<ul><li>Make a high volume of outbound calls to customers each day.</li><li>Engage customers in professional, friendly conversations while identifying their needs and providing appropriate solutions.</li><li>Answer questions, provide information, and address customer concerns with a positive, customer-first approach.</li><li>Accurately document all customer interactions and update account information within company systems.</li><li>Meet daily productivity, quality, and performance goals while maintaining exceptional customer service.</li><li>Navigate multiple computer systems simultaneously while managing customer conversations.</li><li>Follow established company policies, procedures, and compliance guidelines.</li><li>Collaborate with team members and leadership to ensure a consistent customer experience.</li></ul>
2026-07-22T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
29 - 39 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for someone who can manage emergency and routine calls with accuracy, sound judgment, and a calm, detail-oriented approach. The role serves as a central point of communication for facilities and security-related requests, ensuring timely dispatch, clear documentation, and consistent shift-to-shift coordination. Responsibilities:• Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise.• Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system.• Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution.• Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently.• Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures.• Prepare routine operational reports using standard office software such as Microsoft Word and Excel.• Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff.• Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations.
2026-07-30T00:00:00Z

Benefits Call Center Specialist

Eden Prairie, MN
onsite
Temporary / Contract
21 - 23 USD / Hourly
Position OverviewWe are seeking a Benefits Call Center Specialist to join a customer-focused team supporting individuals with benefits-related questions, account updates, enrollment assistance, and general service inquiries. This role combines customer service, administrative support, and benefits processing responsibilities in a fast-paced, professional environment. The ideal candidate enjoys helping others, solving problems, and delivering exceptional customer service while navigating multiple systems and managing a variety of customer interactions. Key Responsibilities<ul><li>Respond to inbound calls regarding benefits, enrollment, coverage, and account-related inquiries.</li><li>Assist customers with account updates, benefit changes, and administrative requests.</li><li>Research and resolve customer concerns while providing accurate and timely information.</li><li>Document customer interactions and maintain accurate records within company systems.</li><li>Navigate multiple software programs and databases simultaneously.</li><li>Process benefits-related transactions with a high level of accuracy.</li><li>Deliver a positive customer experience during every interaction.</li><li>Handle sensitive conversations with professionalism, empathy, and discretion.</li><li>Collaborate with team members to resolve issues and support department goals.</li><li>Adapt to changing systems, processes, and business needs.</li></ul>
2026-08-03T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-08-06T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-07-23T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
24 - 27 USD / Hourly
Robert Half is seeking a detail-oriented and customer-focused Sales Support Specialist to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment. Key Responsibilities:<ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul>
2026-08-11T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We’re hiring a Customer Support Specialist to deliver excellent service and support to customers by resolving inquiries, troubleshooting issues, and ensuring a positive customer experience. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-07-28T00:00:00Z

Customer Support Specialist

West Des Moines, IA
remote
Temporary / Contract
19.5 - 20.5 USD / Hourly
Our client is seeking a motivated Customer Support Specialist to join their growing team in a contract-to-hire capacity. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while maintaining exceptional attention to detail. Candidates should be comfortable communicating through phone and email while navigating multiple systems to research and update information. Key Responsibilities<ul><li>Handle inbound customer inquiries and complete outbound follow-up calls as needed.</li><li>Research account and policy information while accurately documenting updates.</li><li>Provide professional and courteous customer service through phone and email interactions.</li><li>Maintain detailed records and ensure customer information remains current.</li><li>Navigate multiple software programs simultaneously to resolve customer issues efficiently.</li></ul>Please apply through our Robert Half website or call 515.706.4974 to learn more about this amazing opportunity. Reach out ASAP as we are actively sourcing for this opportunity!
2026-08-10T00:00:00Z

Customer Support Specialist

Carlsbad, CA
onsite
Temporary / Contract
23 - 27 USD / Hourly
A leading manufacturing company in North County San Diego is expanding its customer support team and is looking for a Customer Support Specialist who enjoys solving problems, building relationships, and keeping orders moving. This role is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with Sales, Production, Shipping, and Purchasing to ensure customers receive outstanding service from start to finish. You'll be more than just the voice answering the phone—you'll become a trusted resource for customers while helping coordinate orders, product availability, and delivery timelines. ResponsibilitiesCustomer Support<ul><li>Serve as the primary point of contact for customers via phone and email</li><li>Provide updates regarding production schedules, inventory availability, and shipment status</li><li>Process customer requests, returns, and warranty inquiries</li><li>Build lasting relationships by delivering prompt and professional service</li><li>Resolve customer concerns while maintaining a positive customer experience</li></ul>Operations Support<ul><li>Coordinate with manufacturing and warehouse teams regarding order fulfillment</li><li>Monitor open orders and communicate delays proactively</li><li>Maintain customer accounts within the ERP system</li><li>Generate reports and assist with administrative projects</li><li>Support Sales with quotes, documentation, and account maintenance</li></ul>
2026-07-27T00:00:00Z

Client Care Specialist

Austin, TX
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Contact Client Care Specialist to support a law firm client in the Austin Area. This role serves as a key point of contact for client communication, helping legal partners stay informed while navigating detailed case-related processes tied to healthcare lien resolution. The ideal candidate brings strong judgment, effective communication skills, and a service-focused mindset suited to a fast-moving legal environment. Responsibilities:• Serve as the primary internal contact for assigned law firm accounts, representing client concerns and elevating important matters to leadership when appropriate.• Build a working knowledge of healthcare lien resolution procedures and translate complex updates into clear, client-friendly explanations.• Manage a steady flow of detailed status requests from legal clients, providing timely and accurate responses.• Organize and support client status meetings by scheduling sessions, preparing discussion materials, and tracking next steps afterward.• Partner with business development and internal teams to deliver a high-touch service experience across client accounts.• Identify potential service issues early, communicate proactively with clients, and escalate risks to senior leaders when needed.• Contribute ideas that improve team workflows, service quality, and operational best practices based on recurring themes and lessons learned.• Support senior team members with webinar coordination and other client-facing meeting preparations as requested.
2026-08-07T00:00:00Z

Customer Resolution Specialist

Sacramento, CA
remote
Temporary / Contract
22.22 - 24 USD / Hourly
We are looking for a Customer Resolution Specialist to support patient and payer account service operations in Sacramento, California. This Long-term Contract opportunity is ideal for someone who can manage billing-related questions, account follow-up, and balance resolution with accuracy and professionalism. The person in this role will help customers understand charges, coverage, and payment options while ensuring work is completed in line with healthcare billing standards and internal procedures. Responsibilities: • Address customer questions related to hospital and billing services that require close attention to detail, including statements, payments, benefits, eligibility, and coverage details. • Review patient accounts and complete appropriate account corrections, approved adjustments, and contractual write-offs based on account findings and payer guidelines. • Follow up on self-pay balances by contacting patients, guarantors, or other responsible parties to secure payment or establish suitable payment arrangements. • Investigate and resolve account issues involving authorizations, explanations of benefits, and outstanding balance concerns across assigned accounts. • Evaluate accounts for financial assistance eligibility and complete presumptive charity reviews when applicable. • Transfer qualifying accounts for bad debt processing in accordance with departmental standards and timelines. • Maintain accurate documentation by recording account activity, action codes, and follow-up outcomes for each interaction. • Apply working knowledge of payer rules, reimbursement practices, and department procedures to ensure compliant account resolution. • Meet daily productivity expectations while managing account workload efficiently and supporting additional customer care tasks as needed.
2026-07-21T00:00:00Z

Bilingual Call Center Agent

San Diego, CA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a compassionate Bilingual Call Center Agent to support community members through a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who brings strong call center experience, values service-focused communication, and can guide individuals to the right programs and resources. In this role, you will serve as a key point of contact, helping ensure each interaction is handled with empathy, accuracy, and professionalism. Responsibilities:• Handle incoming calls and messages from clients, offering clear guidance, helpful information, and appropriate service referrals based on individual needs.• Record client interactions promptly and thoroughly within web-based platforms to maintain accurate case and service documentation.• Stay informed on available programs, eligibility details, and community resources to provide reliable and current support.• Work closely with internal departments and support teams to coordinate responses and resolve client concerns efficiently.• Deliver a consistently high level of customer care across phone and digital communications while maintaining professionalism and empathy.• Use call center and customer management tools to track conversations, manage inquiries, and support timely follow-up.• Assist with benefit- and billing-related questions by clarifying processes and directing clients to the proper resources when needed.
2026-07-31T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-08-03T00:00:00Z

Customer Success Specialist

Raleigh, NC
onsite
Temporary to Hire
31.35 - 36.3 USD / Hourly
We are looking for a Customer Success Specialist to support customer programs and keep orders, production activity, and deliveries aligned with business commitments in Raleigh, North Carolina. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced utilities and infrastructure environment and enjoys working across operations, logistics, and customer-facing teams. In this role, you will help ensure a smooth customer experience by tracking order execution, communicating updates, and coordinating solutions when issues arise. Responsibilities: • Oversee customer program activity by aligning order timelines with production capacity, inventory availability, and delivery schedules. • Review forecasts, purchase orders, shipment progress, and stock levels to help maintain reliable fulfillment and on-time performance. • Serve as a central point of contact for customers and internal teams by sharing status updates, managing expectations, and addressing service concerns. • Maintain accurate order, inventory, and delivery information within Microsoft Dynamics 365 and related business systems. • Work closely with manufacturing, supply chain, logistics, and operations partners to resolve exceptions and keep commitments on track. • Identify recurring service or process issues, recommend practical improvements, and support corrective actions that strengthen customer satisfaction. • Prepare operational reports, monitor performance indicators, and provide administrative coordination to support daily program execution.
2026-07-15T00:00:00Z