Add your latest resume to match with open positions.

228 results for Call Center Specialist jobs

Call Center Specialist

Albuquerque, NM
remote
Temporary / Contract
14.25 - 16.5 USD / Hourly
Robert Half is seeking motivated and customer-focused Call Center Specialists to join a growing lead qualification team. This fully remote opportunity is ideal for individuals who thrive in a fast-paced call center environment, communicate professionally, and are comfortable making a high volume of outbound calls. We are hiring 20-30 Call Center Specialists, with training classes beginning as soon as September 8! This position offers performance-based earning potential and an opportunity to transition into a permanent role. LOCATION REQUIREMENTCandidates must currently live in Kentucky. PAY & INCENTIVES<ul><li>Starting pay: $15.00/hour</li><li>Opportunity to earn up to $2.00 more per hour based on successful performance metrics</li><li>Quarterly bonus opportunities</li></ul>WORK FROM HOMEThis is a 100% remote position. Candidates must have their own equipment and a reliable work-from-home setup. WHAT YOU'LL BE DOINGAs a Call Center Agent, you will work with a lead qualification call center, speaking with customers and helping qualify leads. TRAINING<ul><li>One week of training provided</li></ul> If you're looking for a remote opportunity with performance-based earning potential and the possibility of being hired on permanently, apply today! Responsibilities:• Handle customer calls with professionalism, addressing questions, concerns, and service needs in a timely manner.• Provide accurate information and practical solutions while maintaining a courteous and service-focused approach on every interaction.• Record call details, customer updates, and follow-up actions in customer service software with careful attention to accuracy.• Navigate internal systems and office tools to research issues, process requests, and support efficient call resolution.• Escalate complex matters to the appropriate team when needed, ensuring customers receive complete and timely assistance.• Maintain productivity and quality standards in a structured inbound call center environment.• Support operational updates, including changes to tools or processes, as assigned within daily responsibilities.
2026-09-01T00:00:00Z

Call Center Specialist

Albuquerque, NM
remote
Temporary / Contract
14.25 - 16.5 USD / Hourly
Robert Half is seeking motivated and customer-focused Call Center Specialists to join a growing lead qualification team. This fully remote opportunity is ideal for individuals who thrive in a fast-paced call center environment, communicate professionally, and are comfortable making a high volume of outbound calls. We are hiring 20-30 Call Center Specialists, with training classes beginning as soon as September 8! This position offers performance-based earning potential and an opportunity to transition into a permanent role. LOCATION REQUIREMENTCandidates must currently live in Kentucky. PAY & INCENTIVES<ul><li>Starting pay: $15.00/hour</li><li>Opportunity to earn up to $2.00 more per hour based on successful performance metrics</li><li>Quarterly bonus opportunities</li></ul>WORK FROM HOMEThis is a 100% remote position. Candidates must have their own equipment and a reliable work-from-home setup. WHAT YOU'LL BE DOINGAs a Call Center Agent, you will work with a lead qualification call center, speaking with customers and helping qualify leads. TRAINING<ul><li>One week of training provided</li></ul> If you're looking for a remote opportunity with performance-based earning potential and the possibility of being hired on permanently, apply today! Responsibilities:• Handle customer calls with professionalism, addressing questions, concerns, and service needs in a timely manner.• Provide accurate information and practical solutions while maintaining a courteous and service-focused approach on every interaction.• Record call details, customer updates, and follow-up actions in customer service software with careful attention to accuracy.• Navigate internal systems and office tools to research issues, process requests, and support efficient call resolution.• Escalate complex matters to the appropriate team when needed, ensuring customers receive complete and timely assistance.• Maintain productivity and quality standards in a structured call center environment.• Support operational updates, including changes to tools or processes, as assigned within daily responsibilities.
2026-09-01T00:00:00Z

Call Center Specialist

Hillside, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support operation in. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and enjoys helping customers while coordinating with internal teams and field staff. The role centers on delivering responsive service, maintaining accurate records, and keeping service activity organized from intake through completion. Responsibilities:• Manage a high volume of incoming calls each day from customers and field technicians while providing timely, attentive support.• Document service needs accurately by creating detailed work orders and entering all relevant information into company systems.• Review completed jobs and finalize work orders to ensure records are correct, complete, and ready for closure.• Distribute daily assignments to technicians after schedules are confirmed and adjust workloads when service needs change.• Update technician queues by removing, rescheduling, or reassigning calls to support efficient service delivery.• Investigate equipment service history to assist with issue resolution and provide useful background for troubleshooting.• Coordinate with field technicians to offer remote assistance, clarify job details, and support successful service outcomes.• Work closely with sales and installation teams to address service concerns and maintain clear communication across departments.• Process customer refunds through designated payment platforms in accordance with company procedures.
2026-09-04T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Call Center Specialist to support a high-volume health insurance call center serving customers. This Long-term Contract position is based in Pennsylvania, and is ideal for a licensed health insurance specialist who can deliver responsive, accurate, and courteous service. The role focuses on handling member inquiries, completing follow-up outreach, and maintaining detailed records while meeting established service standards. Responsibilities:• Manage a steady flow of inbound calls, addressing customer questions with efficiency and care• Conduct outbound outreach when needed to complete follow-ups, gather information, or support service-related initiatives• Explain health insurance products, coverage details, procedures, and company guidelines clearly and accurately• Investigate customer concerns, provide appropriate resolutions, and route more complex matters to the correct internal teams• Record call details, case updates, and customer interactions thoroughly within internal systems• Consistently achieve service goals tied to productivity, quality, call handling, and customer experience• Maintain a calm, empathetic, and solutions-oriented approach during every customer interaction
2026-08-31T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Call Center Specialist to join a team in a Long-term Contract position. This role is ideal for someone who thrives in a high-volume customer service environment, communicates confidently with a wide range of contacts, and can balance speed with accuracy. The successful candidate will support customer account inquiries, coordinate with internal and external partners, and identify opportunities to strengthen the overall customer experience. Responsibilities: • Manage a large volume of incoming and outgoing calls while maintaining a detail-oriented, customer-focused approach. • Provide clear and accurate updates on account and enrollment activity to customers, clients, sales partners, and project teams as needed. • Serve as a point of contact between external partners and clients to help resolve billing concerns and discuss workable payment arrangements. • Address customer or vendor concerns by presenting alternative solutions and guiding conversations toward positive outcomes. • Navigate CRM platforms, customer service software, and other computer applications simultaneously to research issues and complete requests efficiently. • Support revenue growth by identifying appropriate opportunities to recommend additional products or services during customer interactions. • Route calls and escalations to the correct department or team member when specialized assistance is required. • Enter and update customer information with precision while listening actively, resolving problems, and maintaining service quality in a fast-paced setting. • Collaborate effectively with colleagues and leadership while taking on additional duties that align with operational needs.
2026-08-31T00:00:00Z

Call Center Specialist

Albuquerque, NM
remote
Temporary / Contract
14.25 - 16.5 USD / Hourly
Robert Half is seeking motivated and customer-focused Call Center Specialists to join a growing lead qualification team. This fully remote opportunity is ideal for individuals who thrive in a fast-paced call center environment, communicate professionally, and are comfortable making a high volume of outbound calls. We are hiring 20-30 Call Center Specialists, with training classes beginning as soon as September 8! This position offers performance-based earning potential and an opportunity to transition into a permanent role. LOCATION REQUIREMENTCandidates must currently live in Kentucky. PAY & INCENTIVES<ul><li>Starting pay: $15.00/hour</li><li>Opportunity to earn up to $2.00 more per hour based on successful performance metrics</li><li>Quarterly bonus opportunities</li></ul>WORK FROM HOMEThis is a 100% remote position. Candidates must have their own equipment and a reliable work-from-home setup. WHAT YOU'LL BE DOINGAs a Call Center Agent, you will work with a lead qualification call center, speaking with customers and helping qualify leads. TRAINING<ul><li>One week of training provided</li></ul> If you're looking for a remote opportunity with performance-based earning potential and the possibility of being hired on permanently, apply today! Responsibilities:• Handle customer calls with professionalism, addressing questions, concerns, and service needs in a timely manner.• Provide accurate information and practical solutions while maintaining a courteous and service-focused approach on every interaction.• Record call details, customer updates, and follow-up actions in customer service software with careful attention to accuracy.• Navigate internal systems and office tools to research issues, process requests, and support efficient call resolution.• Escalate complex matters to the appropriate team when needed, ensuring customers receive complete and timely assistance.• Maintain productivity and quality standards in a structured inbound call center environment.• Support operational updates, including changes to tools or processes, as assigned within daily responsibilities.
2026-09-01T00:00:00Z

Call Center Specialist

Wescosville, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
Robert Half is seeking a customer-focused and dependable Hybrid Call Center Representative to join a local team. In this role, you will handle inbound and outbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a high-quality service experience across both remote and in-office environments. The ideal candidate is a strong communicator, comfortable with technology, and able to thrive in a fast-paced setting. Key Responsibilities<ul><li>Answer incoming customer calls and respond to inquiries in a professional and timely manner</li><li>Make outbound calls as needed for follow-up, appointment scheduling, surveys, or issue resolution</li><li>Resolve customer concerns by identifying needs, researching solutions, and documenting interactions</li><li>Enter and update customer information accurately in company systems</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Meet performance goals related to call quality, response time, customer satisfaction, and productivity</li><li>Maintain a high level of professionalism and confidentiality in all customer interactions</li><li>Collaborate effectively with team members and supervisors in both remote and in-office settings</li><li>Attend required training sessions, team meetings, and coaching sessions</li></ul>
2026-09-04T00:00:00Z

Call Center Specialist

Bristol, PA
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Call Center Specialist to support customers through a Long-term Contract opportunity. In this role, you will handle inbound inquiries, deliver timely and detail-focused assistance, and help ensure each customer interaction is resolved accurately and efficiently. This position is ideal for someone who communicates clearly, stays organized in a high-volume setting, and is committed to maintaining strong service standards. Responsibilities: • Respond to incoming customer calls and provide courteous, solution-focused support for a range of service needs. • Document interactions thoroughly and complete required records, forms, and system updates with a high level of accuracy. • Share recurring customer concerns, service patterns, and feedback with leadership and other relevant team members. • Build and maintain strong knowledge of products, services, sales information, and internal systems with guidance from management. • Meet established performance expectations related to call handling efficiency, quality, and follow-up activities. • Use customer service software and basic office tools to manage inquiries and process information effectively. • Listen carefully to customer concerns, ask clarifying questions, and provide clear next steps or resolutions. • Support additional service-related tasks and team priorities as needed.
2026-09-08T00:00:00Z

Call Center Specialist

Albuquerque, NM
remote
Temporary / Contract
15 - 15 USD / Hourly
Remote Call Center Agent NOW HIRING — 100% REMOTE Looking for a work-from-home opportunity with room to grow? We are hiring 20–30 Call Center Agents to join a growing lead qualification team. Classes are starting as soon as August 31 — apply now! LOCATION REQUIREMENTCandidates must currently live in Kentucky. PAY & INCENTIVES<ul><li>Starting pay: $15.00/hour</li><li>Opportunity to earn up to $2.00 more per hour based on successful performance metrics</li><li>Quarterly bonus opportunities</li></ul>WORK FROM HOME This is a 100% remote position. Candidates must have their own equipment and a reliable work-from-home setup. WHAT YOU'LL BE DOINGAs a Call Center Agent, you will work with a lead qualification call center, speaking with customers and helping qualify leads. TRAINING<ul><li>One week of training provided</li></ul>STARTING SOONWe are looking to hire 20–30 people, with classes beginning as soon as August 31. If you're looking for a remote opportunity with performance-based earning potential and the possibility of being hired on permanently, apply today!
2026-09-03T00:00:00Z

Call Center Specialist

Albuquerque, NM
remote
Temporary / Contract
15 - 15 USD / Hourly
Remote Call Center Agent NOW HIRING — 100% REMOTE Looking for a work-from-home opportunity with room to grow? We are hiring 20–30 Call Center Agents to join a growing lead qualification team. Classes are starting as soon as August 31 — apply now! LOCATION REQUIREMENTCandidates must currently live in Kentucky. PAY & INCENTIVES<ul><li>Starting pay: $15.00/hour</li><li>Opportunity to earn up to $2.00 more per hour based on successful performance metrics</li><li>Quarterly bonus opportunities</li></ul>WORK FROM HOME This is a 100% remote position. Candidates must have their own equipment and a reliable work-from-home setup. WHAT YOU'LL BE DOINGAs a Call Center Agent, you will work with a lead qualification call center, speaking with customers and helping qualify leads. TRAINING<ul><li>One week of training provided</li></ul>STARTING SOONWe are looking to hire 20–30 people, with classes beginning as soon as August 31. If you're looking for a remote opportunity with performance-based earning potential and the possibility of being hired on permanently, apply today!
2026-09-03T00:00:00Z

Call Center Specialist

Hopkins, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a customer-focused and professional Call Center Specialist to join our team. This role is responsible for handling inbound and outbound customer communications, resolving inquiries, providing information about products and services, and delivering a positive customer experience. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to thrive in a fast-paced environment. Key Responsibilities<ul><li>Handle inbound and outbound calls in a professional and timely manner.</li><li>Respond to customer inquiries and provide accurate information.</li><li>Resolve customer concerns and escalate issues when appropriate.</li><li>Document customer interactions and update records within company systems.</li><li>Process orders, requests, and account updates as needed.</li><li>Meet quality, productivity, and service-level expectations.</li><li>Maintain a high level of customer satisfaction through exceptional service.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow company policies, procedures, and compliance requirements.</li></ul>
2026-09-03T00:00:00Z

Call Center Specialist

Coppell, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Call Center Specialist to support homeowners in Texas who are seeking guidance with mortgage assistance options. This contract opportunity is ideal for someone who combines empathy, clear communication, and strong attention to detail in a high-volume customer service setting. In this role, you will help customers understand available solutions, gather needed information, and maintain accurate records throughout each interaction. Success in this position requires professionalism, reliability, and the ability to handle sensitive conversations with care. Responsibilities: • Respond to incoming calls from homeowners requesting support related to mortgage assistance programs. • Guide customers through available loss mitigation solutions and clearly outline required next steps. • Review account details and enter thorough, accurate notes following each customer interaction. • Request, receive, and confirm documents needed to evaluate assistance options. • Deliver thoughtful and respectful service during emotionally sensitive financial discussions. • Manage a steady workload in a fast-paced call center environment while maintaining quality standards. • Follow established procedures during onboarding and daily operations to ensure compliance and consistency. • Contribute to this contract assignment by demonstrating dependable attendance and strong overall performance.
2026-09-03T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking Customer Service Representatives to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. Responsibilities:<ul><li>Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction</li><li>Utilize various computer systems and applications to gather necessary information efficiently</li><li>Collaborate with team members and other departments to resolve complex customer issues</li><li>Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns</li><li>Accurately document customer interactions and update customer accounts in the system</li><li>Stay up-to-date on product knowledge, industry trends, and company policies</li><li>Meet performance metrics and quality standards set by the company</li><li>Handle a high volume of inbound calls with a positive attitude</li><li>Assist customers by providing product information and offering solutions to ensure customer satisfaction</li><li>Process customer applications and maintain accurate customer records.</li></ul>
2026-08-26T00:00:00Z

Call Center Representative

Long Beach, CA
onsite
Temporary / Contract
31 - 32 USD / Hourly
We are seeking a customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to work in a fast-paced environment. Key Responsibilities<ul><li>Answer incoming customer calls and respond to inquiries professionally and efficiently.</li><li>Process customer requests, orders, account updates, and service issues.</li><li>Make outbound calls as needed for follow-up, scheduling, or customer outreach.</li><li>Document all customer interactions accurately within the CRM system.</li><li>Resolve customer concerns and escalate complex issues as appropriate.</li><li>Meet performance metrics related to quality, call volume, attendance, and customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Provide a positive customer experience on every interaction.</li></ul>
2026-09-04T00:00:00Z

Call Center Representative

Hawthorne, CA
onsite
Temporary / Contract
31 - 32 USD / Hourly
We are seeking a customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to work in a fast-paced environment. Key Responsibilities<ul><li>Answer incoming customer calls and respond to inquiries professionally and efficiently.</li><li>Process customer requests, orders, account updates, and service issues.</li><li>Make outbound calls as needed for follow-up, scheduling, or customer outreach.</li><li>Document all customer interactions accurately within the CRM system.</li><li>Resolve customer concerns and escalate complex issues as appropriate.</li><li>Meet performance metrics related to quality, call volume, attendance, and customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Provide a positive customer experience on every interaction.</li></ul>
2026-09-04T00:00:00Z

Call Center Representative

Pacoima, CA
onsite
Temporary / Contract
31 - 32 USD / Hourly
We are seeking a customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to work in a fast-paced environment. Key Responsibilities<ul><li>Answer incoming customer calls and respond to inquiries professionally and efficiently.</li><li>Process customer requests, orders, account updates, and service issues.</li><li>Make outbound calls as needed for follow-up, scheduling, or customer outreach.</li><li>Document all customer interactions accurately within the CRM system.</li><li>Resolve customer concerns and escalate complex issues as appropriate.</li><li>Meet performance metrics related to quality, call volume, attendance, and customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Provide a positive customer experience on every interaction.</li></ul>
2026-09-04T00:00:00Z

Call Center Representative

Los Angeles, CA
onsite
Temporary / Contract
31 - 32 USD / Hourly
We are seeking a customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to work in a fast-paced environment. Key Responsibilities<ul><li>Answer incoming customer calls and respond to inquiries professionally and efficiently.</li><li>Process customer requests, orders, account updates, and service issues.</li><li>Make outbound calls as needed for follow-up, scheduling, or customer outreach.</li><li>Document all customer interactions accurately within the CRM system.</li><li>Resolve customer concerns and escalate complex issues as appropriate.</li><li>Meet performance metrics related to quality, call volume, attendance, and customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Provide a positive customer experience on every interaction.</li></ul>
2026-09-04T00:00:00Z

Call Center Representative

La Puente, CA
onsite
Temporary / Contract
32 - 32 USD / Hourly
Call Center RepresentativeWe are seeking a customer-focused Call Center Representative to provide support to customers via phone, email, and chat.
2026-09-04T00:00:00Z

Call Center Representative

Sugar Land, TX
onsite
Temporary / Contract
15 - 16 USD / Hourly
We are looking for a customer-focused Call Center Representative to support members and employees within a fast-paced Financial Services environment in Sugar Land, Texas. This Contract position is ideal for someone who communicates clearly, handles service issues with professionalism, and takes pride in delivering accurate account support. The person in this role will respond to inquiries, guide callers through available services, and help ensure day-to-day service operations run smoothly. Responsibilities: • Respond to incoming calls and inquiries from members and employees, providing clear information and timely support. • Address routine service concerns independently and escalate more complex issues to leadership with relevant details and recommended next steps. • Promote appropriate products and services by identifying member needs and explaining available options. • Update and maintain account records in internal systems with accuracy and attention to detail. • Review assigned reports to monitor service quality, identify discrepancies, and support operational accuracy. • Process member wire transfer requests in accordance with established procedures and compliance standards. • Document interactions thoroughly and follow internal guidelines to ensure consistent customer service. • Assist with additional service or administrative tasks as needed to support call center operations.
2026-09-02T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
Call Center RepresentativeRobert Half is partnering with a nonprofit organization to identify a Call Center Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing support in a fast-paced call center environment. Position OverviewThe Call Center Representative will serve as a key point of contact for clients, providing support and assistance by phone. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed.The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs. Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to incoming calls and provide professional, compassionate customer service</li><li>Assist clients with questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-08-24T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client, a mission-driven nonprofit organization in San Diego, CA is seeking a compassionate and service-oriented Bilingual Spanish Call Center Representative to support community members, donors, and program participants. This role is ideal for someone who thrives in a high-volume phone environment, communicates effectively in both Spanish and English, and is passionate about helping others access important services and resources. The ideal candidate is empathetic, organized, and committed to delivering excellent service while supporting the organization’s mission. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound calls in both Spanish and English</li><li>Provide accurate, timely, and courteous support to clients, donors, and community members</li><li>Answer questions related to programs, services, appointments, events, and general organization information</li><li>Assist Spanish-speaking callers by clearly communicating available resources and next steps</li><li>Document call activity, customer interactions, and follow-up needs in internal systems</li><li>Route calls and inquiries to the appropriate department and ensure timely resolution</li><li>Support intake processes, appointment scheduling, and general administrative tasks</li><li>Maintain professionalism, empathy, and confidentiality when handling sensitive information</li><li>Collaborate with internal teams to ensure a positive and seamless service experience</li><li>Help create a welcoming and inclusive experience for diverse communities</li></ul>
2026-08-25T00:00:00Z

Call Center Representative

Norwalk, CA
onsite
Temporary / Contract
31 - 32 USD / Hourly
We are seeking a customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional service. The ideal candidate is an effective communicator with strong problem-solving skills and the ability to work in a fast-paced environment. Key Responsibilities<ul><li>Answer incoming customer calls and respond to inquiries professionally and efficiently.</li><li>Process customer requests, orders, account updates, and service issues.</li><li>Make outbound calls as needed for follow-up, scheduling, or customer outreach.</li><li>Document all customer interactions accurately within the CRM system.</li><li>Resolve customer concerns and escalate complex issues as appropriate.</li><li>Meet performance metrics related to quality, call volume, attendance, and customer satisfaction.</li><li>Maintain knowledge of company products, services, and policies.</li><li>Provide a positive customer experience on every interaction.</li></ul>
2026-09-04T00:00:00Z

Call Center Customer Service Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Call Center Customer Service Representative to join a local team. In this role, you will handle inbound and outbound customer interactions, resolve inquiries efficiently, and provide a positive customer experience. Key Responsibilities<ul><li>Answer incoming calls and respond to customer questions, concerns, and service requests.</li><li>Provide accurate information about products, services, accounts, and company policies. </li><li>Resolve customer issues promptly and escalate complex matters when needed. </li><li>Document all customer interactions clearly and accurately in the appropriate systems.</li><li>Process orders, updates, cancellations, and other service-related transactions. </li><li>Meet performance goals related to call quality, response time, and customer satisfaction. </li><li>Maintain a professional, empathetic, and solution-oriented approach on every call. </li><li>Collaborate with supervisors and team members to improve service processes and customer outcomes. </li></ul>
2026-08-21T00:00:00Z

Call Center Agent

Lemoyne, PA
onsite
Temporary / Contract
23 - 24 USD / Hourly
Our client is seeking a motivated and outgoing Call Center Agent to join their expanding team in Lemoyne, PA. This is a great opportunity for someone who enjoys building relationships, making outbound calls, and contributing to business growth. If you're driven, confident on the phone, and thrive in a fast-paced environment, we'd love to hear from you! Responsibilities<ul><li>Make a high volume of outbound telemarketing and cold calls to prospective customers.</li><li>Engage potential clients and introduce products and services.</li><li>Qualify leads and identify sales opportunities.</li><li>Schedule appointments and generate interest for the sales team.</li><li>Maintain accurate customer records and call notes.</li><li>Meet or exceed daily and weekly call activity goals.</li><li>Handle objections professionally and confidently.</li><li>Deliver exceptional customer service during every interaction.</li></ul>
2026-09-04T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
29 - 39 USD / Hourly
We are looking for a Facilities Call Center Specialist to support facility and safety-related communications for a healthcare environment in California. This Long-term Contract position is ideal for a service-focused individual with strong attention to detail who can manage urgent and routine requests with sound judgment, accuracy, and composure. The person in this role will coordinate response activity, document critical details, and help ensure timely communication between facilities, security, and other operational teams. Responsibilities: • Monitor incoming calls, radio communications, and service requests to identify urgent situations and coordinate the appropriate response. • Gather complete details from callers, including location, issue type, and level of urgency, and record accurate information in the work order and dispatch system. • Route incidents to the correct internal team, such as facilities or security, based on the nature of the request. • Track active requests and update logs, notes, and work orders to maintain clear and reliable operational records. • Prepare routine shift, daily, and weekly reports using standard office software such as Microsoft Word and Excel. • Communicate important updates, unresolved issues, and priority items to incoming team members during shift handoff. • Review service workflows to help ensure emergency and non-emergency requests are handled promptly and effectively. • Serve as a coordination point between supervisors, facility responders, security personnel, and other involved departments. • Follow established procedures carefully in high-priority situations to support safe and consistent operations.
2026-08-26T00:00:00Z